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Information Quality Management in the Organization : from the Viewpoint of the Organizational Communication(<Special Issue>Information Quality)
<!DOCTYPE html> <html lang="en" xmlns:mml="http://www.w3.org/1998/Math/MathML"> <head> <!-- 2.3.6 --> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="format-detection" content="telephone=no"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"> <meta name="description" content="Access full-text academic articles: J-STAGE is an online platform for Japanese academic journals."> <meta name="citation_journal_title" content="日本情報経営学会誌" /> <meta name="citation_publisher" content="日本情報経営学会" /> <meta name="citation_author" content="井戸田 博樹" /> <meta name="citation_author_institution" content="追手門学院大学経営学部" /> <meta name="citation_title" content="組織における情報品質管理 : 組織のコミュニケーションの観点から(<特集>情報品質)" /> <meta name="citation_publication_date" content="2008/04/14" /> <meta name="citation_online_date" content="2017/08/07" /> <meta name="citation_volume" content="28" /> <meta name="citation_issue" content="4" /> <meta name="citation_firstpage" content="56" /> <meta name="citation_lastpage" content="63" /> <meta name="citation_doi" content="10.20627/jsim.28.4_56" /> <meta name="citation_fulltext_world_readable" content="" /> <meta name="citation_pdf_url" content="https://www.jstage.jst.go.jp/article/jsim/28/4/28_KJ00004902454/_pdf" /> <meta name="citation_issn" content="1882-2614" /> <meta name="citation_issn" content="2189-9681" /> <meta name="citation_language" content="ja" /> <meta name="citation_keywords" content="Information" /> <meta name="citation_keywords" content="Information Quality" /> <meta name="citation_keywords" content="Organizational Communication" /> <meta name="citation_keywords" content="Communication Audit" /> <meta name="citation_keywords" content="Decision-making" /> <meta name="dc.identifier" content="10.20627/jsim.28.4_56" /> <meta name="journal_code" content="jsim" /> <meta name="journal_title" content="Journal of Information and Management" /> <meta name="publisher" content="Japan Society for Information and Management" /> <meta name="authors" content="Hiroki IDOTA" /> <meta name="authors_institutions" content="Otemon Gakuin University" /> <meta name="title" content="Information Quality Management in the Organization : from the Viewpoint of the Organizational Communication(<Special Issue>Information Quality)" /> <meta name="publication_date" content="2008/04/14" /> <meta name="online_date" content="2017/08/07" /> <meta name="volume" content="28" /> <meta name="issue" content="4" /> <meta name="firstpage" content="56" /> <meta name="lastpage" content="63" /> <meta name="doi" content="10.20627/jsim.28.4_56" /> <meta name="fulltext_world_readable" content="" /> <meta name="pdf_url" content="https://www.jstage.jst.go.jp/article/jsim/28/4/28_KJ00004902454/_pdf" /> <meta name="print_issn" content="1882-2614" /> <meta name="online_issn" content="2189-9681" /> <meta name="issn_l" content="1882-2614" /> <meta name="language" content="ja" /> <meta name="keywords" content="Information" /> <meta name="keywords" content="Information Quality" /> <meta name="keywords" content="Organizational Communication" /> <meta name="keywords" content="Communication Audit" /> <meta name="keywords" content="Decision-making" /> <meta name="abstract" content="Every member has to decide on nonprogramed problems quickly, because the organizational environments are changing. In nonprogramed decision-making, he/she synthetically uses the grapevine (i.e. the rumor), in which value does not become defined, as well as formal information to make decision. The information quality in an organization is the usefulness of the information concerned in decision-making. In order for information to be useful to decision-making, information is shared by continuous communication before decision-making, and it is necessary to agree on the semantic interpretation of ambiguous information among members. However, communication may be divided or make a decision-making person fall into a surfeit of information conversely. Therefore, in this paper we paid attention to the organizational communication, and mentioned the method for improving information quality by continuous communication." /> <meta name="access_control" content="FREE ACCESS" /> <meta name="copyright" content="2008 Japan Society for Information and Management" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@jstage_ej" /> <meta name="og:url" content="https://www.jstage.jst.go.jp/article/jsim/28/4/28_KJ00004902454/_article/-char/en" /> <meta name="og:title" content="Information Quality Management in the Organization : from the Viewpoint of the Organizational Communication(<Special Issue>Information Quality)" /> <meta name="og:description" content="Every member has to decide on nonprogramed problems quickly, because the organizational environments are changing. 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href="https://www.jstage.jst.go.jp/search/global/_search/-char/en?item=8&word=Hiroki+IDOTA" class="customTooltip" title="Hiroki IDOTA, Otemon Gakuin University"><span>Hiroki IDOTA</span></a><!-- --> <div class="accordion_container"> <div class="accordion_head plus-icn"name="authInfo" id="authInfo">Author information</div> <div class="accordion_body new_accordion_body_style" style="display: none;"> <ul class="accodion_body_ul"> <li> <span style="font-size:1.1em">Hiroki IDOTA</span> <p class="accordion_affilinfo"> Otemon Gakuin University </p> </li> </ul> </div> </div> <div class="corr-auth-sapopup-wrap" id="saPopup" style="display:none"> <div class="corr-auth-sapopup-overlay" id="saWindow"></div> <div class="corr-auth-sapopup-inner"> <div class="corr-auth-sapopup-cont"> <div class="sapopup-title"><h4>Corresponding author</h4></div> <div class="subject-list subject-sapopup-list" > <div class="corr-auth-subject-li"> <div class="corr-auth-subject-item" id="corrAuthMailContainer" style="display:none"> <span class="fa fa-envelope outlook-share-icn"></span> <a id="corrAuthMail" class="bluelink-style"></a> </div> </div> </div> <div class="subject-list subject-sapopup-list" > <div class="corr-auth-subject-li"> <div class="corr-auth-subject-item" id="corrAuthOrcidContainer" style="display:none"> <img src="/web/images/id-logo.jpg" class="id-logo" alt="ORCID" /> <a target="_blank" rel="noopener noreferrer" id="corrAuthOrcid" class="bluelink-style"></a> </div> </div> </div> </div> </div> </div> </div> <div class="global-para"> Keywords: <a href="/search/global/_search/-char/en?item=5&word=Information" class="bluelink-style">Information</a>, <a href="/search/global/_search/-char/en?item=5&word=Information+Quality" class="bluelink-style">Information Quality</a>, <a href="/search/global/_search/-char/en?item=5&word=Organizational+Communication" class="bluelink-style">Organizational Communication</a>, <a href="/search/global/_search/-char/en?item=5&word=Communication+Audit" class="bluelink-style">Communication Audit</a>, <a href="/search/global/_search/-char/en?item=5&word=Decision-making" class="bluelink-style">Decision-making</a> </div> <div class="global-tags"><span class="tags-wrap original-tag-style" title="JOURNAL">JOURNAL</span> <span class="tags-wrap freeaccess-tag-style" title="FREE ACCESS">FREE ACCESS</span> <br> </div> <p class="global-para"> 2008 Volume 28 Issue 4 Pages 56-63 </p> <div class="articleoverview-doi-wrap" id="fig-doi"> <span class="doi-icn">DOI</span> <a href="https://doi.org/10.20627/jsim.28.4_56" class="bluelink-style" style="word-break:break-all">https://doi.org/10.20627/jsim.28.4_56</a> </div> <div class="articleoverview-doi-wrap"></div> <div class="top-margin-2x bottom-margin-2x"></div> <div class="accordion_container"> <div class="accordion_head plus-icn">Details</div> <div class="accordion_body new_accordion_body_style" style="display: none;"> <ul class="accodion_body_ul accodion_detail"> <li> <span class="accodion_lic">Published: April 14, 2008</span> <span class="accodion_lic">Received : -</span> <span class="accodion_lic">Released : August 07, 2017</span> <span class="accodion_lic">Accepted : -</span> <span class="accodion_lic"> Advance online publication: - </span> <span class="accodion_lic">Revised : -</span> </li> </ul> </div> </div> </div> <!-- LEFT SECTION :: END --> <!-- RIGHT SECTION :: START --> <div class="col-md-6 print-non-disp"> <div id="third-level-navigation"> <a href="https://www.jstage.jst.go.jp/article/jsim/28/4/28_KJ00004902454/_pdf/-char/en" class="thirdlevel-pdf-btn"> Download PDF <span class="download-file-size">(887K)</span> </a> <span class="third-level-nav-divider"></span> <div class="third-level-sublinks"> <span class="heading">Download citation</span> <span class="fa fa-file-o"></span><a 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:: START --> <div class="section-title-18">Abstract</div> <p class="global-para-14"> Every member has to decide on nonprogramed problems quickly, because the organizational environments are changing. In nonprogramed decision-making, he/she synthetically uses the grapevine (i.e. the rumor), in which value does not become defined, as well as formal information to make decision. The information quality in an organization is the usefulness of the information concerned in decision-making. In order for information to be useful to decision-making, information is shared by continuous communication before decision-making, and it is necessary to agree on the semantic interpretation of ambiguous information among members. However, communication may be divided or make a decision-making person fall into a surfeit of information conversely. Therefore, in this paper we paid attention to the organizational communication, and mentioned the method for improving information quality by continuous communication. </p> <div style="text-align:center;"> </div> </div> <!-- INNER SECTION :: END --> <!-- INNER SECTION :: START --> <div id="datarepo-wrap"></div> <input type="hidden" id="figshareArticleSearchUrl" value="https://api.figshare.com/v2/articles"> <!-- INNER SECTION :: END --> <!-- INNER SECTION :: START --> <div id="article-overiew-references-wrap"> <div class="section-title-18" style="display:none;">References (0)</div> </div> <!-- INNER SECTION :: END --> <!-- INNER SECTION :: START --> <div id="article-overiew-related-wrap"> <div class="section-title-18" style="display:none;">Related articles (0)</div> </div> <!-- INNER SECTION :: END --> <!-- INNER SECTION :: START --> <div id="figures-tables-wrap"> <div class="section-title-noborder-18" style="display:none;">Figures (0)</div> </div> <!-- INNER SECTION :: END --> <!-- 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for (i = 0; i < noIssueArry.length; i++) { $('#selectIssue').append($('<option>').html("" + noIssueArry[i]).val(noIssueArry[i])); } break; } } } $("#selectIssue").select2(); }); $("#mobileSelectVol").bind("change", function() { var selectVol = $("#mobileSelectVol option:selected").val(); if (selectVol == "") { $("#mobileSelectIssue").attr("disabled", "disabled"); } else { var disabledAttr = $("#mobileSelectIssue").attr("disabled"); if (typeof disabledAttr !== "undefined") { $("#mobileSelectIssue").removeAttr("disabled"); } } $("#mobileSelectIssue").children().remove(); $('#mobileSelectIssue').append($('<option>').html("").val("")); if (selectVol != "") { for (var idx in ddd) { var noVol = ddd[idx].noVol; if (noVol == selectVol) { var noIssueArry = ddd[idx].noIssue; for (i = 0; i < noIssueArry.length; i++) { $('#mobileSelectIssue').append($('<option>').html("" + noIssueArry[i]).val(noIssueArry[i])); } break; } } } $("#mobileSelectIssue").select2(); }); $("#goBtn").bind("click", function() { var noVol = $("#selectVol").val(); var noIssue = $("#selectIssue").val(); var pageInput = $('#pageInput').val(); if (pageInput === undefined) { pageInput = null; } return clickGoBtn("1", noVol, noIssue, pageInput); }); $("#mobileGoBtn").bind("click", function() { var noVol = $("#mobileSelectVol").val(); var noIssue = $("#mobileSelectIssue").val(); var pageInput = $('#mobilePageInput').val(); if (pageInput === undefined) { pageInput = null; } return clickGoBtn("2", noVol, noIssue, pageInput); }); $(window).load(function(){ try { var issueList1 = ''; var issueOptions = jQuery('#selectIssue').children(); if (issueOptions.length > 1) { for ( var i=1; i<issueOptions.length; i++ ){ issueList1 = issueList1 + issueOptions.eq(i).val(); } } var selectVol = $("#selectVol").val(); var selectIssue = $("#selectIssue").val(); if (selectVol != "") { for (var idx in ddd) { var noVol = ddd[idx].noVol; if (noVol == selectVol) { var issueList2 = ''; var noIssueArry = ddd[idx].noIssue; for (i = 0; i < noIssueArry.length; i++) { issueList2 = issueList2 + noIssueArry[i]; } if (issueList1 != issueList2) { $("#selectVol").trigger("change"); $("#mobileSelectVol").trigger("change"); } } } } } catch (e) {console.log("Exception : " + e);} }); $(window).unload(function(){}); function pressEnter4GoBtn() { if (window.event.keyCode == 13) { $('#goBtn').trigger("click"); } } function pressEnter4MobileGoBtn() { if (window.event.keyCode == 13) { $('#mobileGoBtn').trigger("click"); } } function clickGoBtn(mode, noVol, noIssue, pageInput) { if (mode == "1") { $("#pageMessage01").css("display", "none"); $("#pageMessage02").css("display", "none"); $("#pageMessage03").css("display", "none"); } else if (mode == "2") { $("#mobilePageMessage01").css("display", "none"); $("#mobilePageMessage02").css("display", "none"); $("#mobilePageMessage03").css("display", "none"); } try { if ((noVol == null || noVol == "") && (noIssue == null || noIssue == "")){ noVol = "43"; noIssue = "3-4" } if (noIssue == null || noIssue == ""){ noIssue = "0" } if (pageInput == null || pageInput == "") { var url = getUrl(noVol, noIssue); url = url.replace('repXXX', noVol); url = url.replace('repYYY', noIssue); document.location.href = url; return; } if (noVol == null) { if (mode == "1") { $("#pageMessage01").css("display", "block"); } else if (mode == "2") { $("#mobilePageMessage01").css("display", "block"); } return; } var jsonUrl = 'https://www.jstage.jst.go.jp/pageSearch/jsim/repXXX/repYYY/repZZZ'; jsonUrl = jsonUrl.replace('repXXX', noVol); jsonUrl = jsonUrl.replace('repYYY', noIssue); jsonUrl = jsonUrl.replace('repZZZ', pageInput); $.ajax({ cache: false, type: 'GET', url: jsonUrl, dataType: 'json', contentType:'application/json', success: function(json) { var errorCd = json.errorCd; var redirectSryCd = json.redirectSryCd; var redirectNoVol = json.redirectNoVol; var redirectNoIssue = json.redirectNoIssue; var redirectCdArticle = json.redirectCdArticle; if ( "0" == errorCd && redirectSryCd != null && redirectSryCd != '' && redirectNoVol != null && redirectNoVol != '' && redirectNoIssue != null && redirectNoIssue != '' && redirectCdArticle != null && redirectCdArticle != '' ) { var shosiUrl = 'https://www.jstage.jst.go.jp/article/jsim/repXXX/repYYY/repZZZ/_article/-char/en'; var urls = shosiUrl.match('(http.+/article/)([0-9a-z]+)(/repXXX.+)'); if(urls.length == 4){ shosiUrl = urls[1]; shosiUrl += redirectSryCd; shosiUrl += urls[3]; } shosiUrl = shosiUrl.replace('repXXX', redirectNoVol); shosiUrl = shosiUrl.replace('repYYY', redirectNoIssue); shosiUrl = shosiUrl.replace('repZZZ', redirectCdArticle); document.location.href = shosiUrl; return true; } else if ("1" == errorCd) { if (mode == "1") { $("#pageMessage02").css("display", "block"); } else if (mode == "2") { $("#mobilePageMessage02").css("display", "block"); } } else if ("2" == errorCd) { if (mode == "1") { $("#pageMessage03").css("display", "block"); } else if (mode == "2") { $("#mobilePageMessage03").css("display", "block"); } } } }); } catch (e) { } return false; } function getUrl(noVol, noIssue) { return 'https://www.jstage.jst.go.jp/browse/jsim/repXXX/repYYY/_contents/-char/en'; } var pheader = 0; var header = 0; if ($('.navbar-fixed-top').length) { header = $('.navbar-fixed-top').eq(0).outerHeight(); } var adjustHeight = header + pheader - 10; function menueAnime(title) { var position = ''; switch (title){ case 'Abstract': position = $('#article-overiew-abstract-wrap').offset().top - adjustHeight; break; case 'Datarepo': position = $('#datarepo-wrap').offset().top - adjustHeight; break; case 'Manuscript': position = $('#manuscript-wrap').offset().top - adjustHeight; break; case 'References': position = $('#article-overiew-references-wrap').offset().top - adjustHeight; break; case 'Relations': position = $('#article-overiew-related-wrap').offset().top - adjustHeight; break; case 'Figures': position = $('#figures-tables-wrap').offset().top - adjustHeight; break; case 'Results': position = $('#resultsanddiscussion-wrap').offset().top - adjustHeight; break; case 'information': position = $('#author-information-wrap').offset().top - adjustHeight; break; case 'Supplementary': position = $('#supplimentary-materials-wrap').offset().top - adjustHeight; break; case 'Cited': position = $('#citedby-wrap').offset().top - adjustHeight; break; case 'External': position = $('#jstage-external-links').offset().top - adjustHeight; break; } $('html, body').animate({scrollTop: position}, 1100); return false; } function authorContributionAnime(anchor) { var position = ''; switch (anchor) { case 'authorContribution': $('#authInfo').next('.accordion_body').slideDown(300); $('#authInfo').removeClass('plus-icn'); $('#authInfo').addClass('minus-icn'); position = $('#authorContribution').offset().top - adjustHeight - 15; break; case 'authorNmList': position = $('#authorNmList').offset().top - adjustHeight - 15; break; } $('html, body').animate({scrollTop: position}, 1100); return false; } function corrAuthPopupClick(mail,orcid){ if (!mail) { $('#corrAuthMailContainer').attr('style', 'display:none;'); } else { $('#corrAuthMailContainer').attr('style', 'block'); $('#corrAuthMail').text(mail); var mailAt = mail.replace('@','(at)') $('#corrAuthMail').attr('href','mailto:' + mailAt); } if (!orcid) { $('#corrAuthOrcidContainer').attr('style', 'display:none;'); } else { $('#corrAuthOrcidContainer').attr('style', 'block'); $('#corrAuthOrcid').attr('href',orcid) $('#corrAuthOrcid').text(orcid); } $('#saPopup').attr('style', 'block'); } function callAjax(tabId, callback, errorCallback, last) { var jsonUrl = 'https://www.jstage.jst.go.jp/article/jsim/28/4/28_KJ00004902454/_article/_tab/-char/en?cdstat=&amp;nologrec='; var revision = ''; jsonUrl += '&tabId=' + tabId; if(revision != null){ jsonUrl += '&revision=' + revision; } jsonUrl = jsonUrl.replace('&amp;','&'); if (!last) { $.ajax({ cache: false, type: 'GET', url: jsonUrl, dataType: 'html', contentType:'text/html', success: callback, error: errorCallback, complete : function() { $('.loading-view').remove(); } }); } else { $.ajax({ cache: false, type: 'GET', url: jsonUrl, dataType: 'html', contentType:'text/html', success: callback, error: errorCallback, complete : function() { $('.loading-view').remove(); } }); } } function createCallBack(idx) { if (idx >= ajaxCall.length) { return null; } var callback = function(data) { if (ajaxCall[idx].outerDivId === '') { $('#' + ajaxCall[idx].innerDivId).append(data); } else { var spritHtml = data.split('@@@'); var str = '#' + ajaxCall[idx].innerDivId $('#' + ajaxCall[idx].innerDivId).append(spritHtml[0]); if (ajaxCall[idx].outerDivId == 'supplimentary-materials-modal') { $.getScript("/web/js/jquery.jplayer.min.js"); dnsFlkApply(); } } if (ajaxCall[idx].doPreparationForJPlayer === true) { dnsFlkApply(); } replaceLicenseErrorBtn(); addReferenceModeTooltipHandler('#' + ajaxCall[idx].innerDivId); idx++; if (idx < ajaxCall.length) { if (idx == ajaxCall.length - 1) { callAjax(ajaxCall[idx].tabId, createCallBack(idx), createErrorCallback(idx), true); } else { callAjax(ajaxCall[idx].tabId, createCallBack(idx), createErrorCallback(idx), false); } } } return callback; } function createErrorCallback(idx) { var errorCallback = function(data) { var errorMsg = '<div>Data could not be acquired.</div>'; if (ajaxCall[idx].outerDivId === '') { $('#' + ajaxCall[idx].innerDivId).after(errorMsg); } else { $('#' + ajaxCall[idx].innerDivId).after(errorMsg); if (ajaxCall[idx].outerDivId == 'supplimentary-materials-modal') { $.getScript("/web/js/jquery.jplayer.min.js"); dnsFlkApply(); } } if (ajaxCall[idx].doPreparationForJPlayer === true) { dnsFlkApply(); } idx++; if (idx < ajaxCall.length) { if (idx == ajaxCall.length - 1) { callAjax(ajaxCall[idx].tabId, createCallBack(idx), createErrorCallback(idx), true); } else { callAjax(ajaxCall[idx].tabId, createCallBack(idx), createErrorCallback(idx), false); } } } return errorCallback; } var ajaxFlg = true; var zhyoLbl = '0'; var inYuBnknLbl = '0'; var knrnkjLbl = '0'; var hinYuBnknLbl = '3'; var dnsFrkLbl = '0'; var seikLstLbl = ''; var datarepoLbl = '0'; var searching = '<div class = "loading-view"style="text-align: center;"><img src="/web/images/new_update/ajax-loader.gif" alt=""></div>' var ajaxCall = []; if (zhyoLbl !== null && zhyoLbl !== '' && zhyoLbl !== '0') { $('#figures-tables-wrap').find('.section-title-noborder-18').css('display', 'block'); $('#figures-tables-wrap').append(searching); ajaxCall.push({ 'tabId' : 'ZHYO', 'innerDivId' : 'figures-tables-wrap', 'outerDivId' : '', 'doPreparationForJPlayer' : true }); } if (inYuBnknLbl !== null && inYuBnknLbl !== '' && inYuBnknLbl !== '0') { $('#article-overiew-references-wrap').find('.section-title-18').css('display', 'block'); $('#article-overiew-references-wrap').append(searching); ajaxCall.push({ 'tabId' : 'INYUBNKN', 'innerDivId' : 'article-overiew-references-wrap', 'outerDivId' : '' }); } if (knrnkjLbl !== null && knrnkjLbl !== '' && knrnkjLbl !== '0') { $('#article-overiew-related-wrap').find('.section-title-18').css('display', 'block'); $('#article-overiew-related-wrap').append(searching); ajaxCall.push({ 'tabId' : 'KNRNKJ', 'innerDivId' : 'article-overiew-related-wrap', 'outerDivId' : '' }); } if (hinYuBnknLbl !== null && hinYuBnknLbl !== '' && hinYuBnknLbl !== '0') { $('#citedby-wrap').find('.section-title-18').css('display', 'block'); if(hinYuBnknLbl !== 'n/a'){ $('#citedby-wrap').append(searching); ajaxCall.push({ 'tabId' : 'HINYUBNKN', 'innerDivId' : 'citedby-wrap', 'outerDivId' : '' }); } } if (dnsFrkLbl !== null && dnsFrkLbl !== '' && dnsFrkLbl !== '0') { $('#supplimentary-materials-wrap').find('.section-title-18').css('display', 'block'); $('#supplimentary-materials-wrap').append(searching); ajaxCall.push({ 'tabId' : 'DNSFRK', 'innerDivId' : 'supplimentary-materials-wrap', 'outerDivId' : 'supplimentary-materials-modal' }); } if (seikLstLbl !== null && seikLstLbl !== '' && seikLstLbl !== '0') { $('#resultsanddiscussion-wrap').find('.section-title-18').css('display', 'block'); $('#resultsanddiscussion-wrap').append(searching); ajaxCall.push({ 'tabId' : 'SEIKLST', 'innerDivId' : 'resultsanddiscussion-wrap', 'outerDivId' : '' }); } if (datarepoLbl !== null && datarepoLbl !== '' && datarepoLbl != '0') { $('#datarepo-wrap').find('.section-title-18').css('display', 'block'); $('#datarepo-wrap').append(searching); ajaxCall.push({ 'tabId' : 'DATAREPO', 'innerDivId' : 'datarepo-wrap', 'outerDivId' : '' }); } switch (ajaxCall.length) { case 0: break; case 1: callAjax(ajaxCall[0].tabId, createCallBack(0), createErrorCallback(0), true); break; default: callAjax(ajaxCall[0].tabId, createCallBack(0), createErrorCallback(0), false); break; 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