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Instrument Service Coverage | Element Biosciences
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class="header-feature__content"><h2 class="header-feature__heading">Discover the AVITI™ System Family</h2><div class="header-feature__text">Flexible and High-Quality Sequencing and Cytoprofiling Solutions from Element Biosciences</div><div class="header-feature__links"><a href="/products/aviti/family" class="button"> Meet the AVITI Family </a></div></div></div></div></div></div></div><div class="header-group" data-ref="header-group" data-id="7895341" ><div class="header-label -show" data-ref="header-group-label" data-group="7895341" ><span class="bold-shift" data-text="Learn" >Learn</span></div><div class="header-drop"><div class="header-drop__row"><div class="header-drop__column -link-groups"><div class="header-link -label -hide" data-ref="header-group-label" data-group="7895341" ><span class="bold-shift" data-text="Learn" >Learn</span></div><div class="header-link -label" data-ref="header-subgroup-label" data-subgroup="7895342" ><span class="bold-shift" data-text="Technology" 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srcset="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhotoWebp/7895293/header-learn-feature.webp" type="image/webp"><img src="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhoto/header-learn-feature.png" width="500" height="500" alt="Scientist sitting at a desk with a row of AVITIs" ></picture><div class="header-feature__content"><h2 class="header-feature__heading">Learn from the Element Blog</h2><div class="header-feature__text">Read the latest on how we're enabling more scientists to take back their science.</div><div class="header-feature__links"><a href="/blog" class="button"> View our Blog </a></div></div></div></div><div class="header-drop__column -link-group" data-ref="header-subgroup" data-id="7895346" ><div class="header-link -label -hide" data-ref="header-subgroup-label" data-subgroup="7895346" ><span class="bold-shift" data-text="Applications" >Applications</span></div><div class="header-sublinks"><a href="/applications/dna-sequencing" class="header-link"><span class="bold-shift" data-text="DNA Sequencing">DNA Sequencing</span></a><a href="/applications/rna-sequencing" class="header-link"><span class="bold-shift" data-text="RNA Sequencing">RNA Sequencing</span></a><a href="/applications/long-read-sequencing" class="header-link"><span class="bold-shift" data-text="Long-Read Sequencing">Long-Read Sequencing</span></a></div><div class="header-feature"><picture class="header-feature__photo"><source srcset="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhotoWebp/7895293/header-learn-feature.webp" type="image/webp"><img src="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhoto/header-learn-feature.png" width="500" height="500" alt="Scientist sitting at a desk with a row of AVITIs" ></picture><div class="header-feature__content"><h2 class="header-feature__heading">Learn from the Element Blog</h2><div class="header-feature__text">Read the latest on how we're enabling more scientists to take back their science.</div><div class="header-feature__links"><a href="/blog" class="button"> View our Blog </a></div></div></div></div><div class="header-drop__column -link-group" data-ref="header-subgroup" data-id="7895352" ><div class="header-link -label -hide" data-ref="header-subgroup-label" data-subgroup="7895352" ><span class="bold-shift" data-text="Resources" >Resources</span></div><div class="header-sublinks"><a href="/resources?category[]=datasets" class="header-link"><span class="bold-shift" data-text="Datasets">Datasets</span></a><a href="/resources?category[]=publications" class="header-link"><span class="bold-shift" data-text="Publications">Publications</span></a><a href="/resources?category[]=literature" class="header-link"><span class="bold-shift" data-text="Literature">Literature</span></a><a href="/resources?category[]=videos" class="header-link"><span class="bold-shift" data-text="Videos">Videos</span></a><a href="/resources" class="header-link"><span class="bold-shift" data-text="View All Resources">View All Resources</span></a></div><div class="header-feature"><picture class="header-feature__photo"><source srcset="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhotoWebp/7895293/header-learn-feature.webp" type="image/webp"><img src="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhoto/header-learn-feature.png" width="500" height="500" alt="Scientist sitting at a desk with a row of AVITIs" ></picture><div class="header-feature__content"><h2 class="header-feature__heading">Learn from the Element Blog</h2><div class="header-feature__text">Read the latest on how we're enabling more scientists to take back their science.</div><div class="header-feature__links"><a href="/blog" class="button"> View our Blog </a></div></div></div></div></div></div></div><div class="header-group" data-ref="header-group" data-id="7895358" ><div class="header-label -show" data-ref="header-group-label" data-group="7895358" ><span class="bold-shift" data-text="Service & Support" >Service & Support</span></div><div class="header-drop"><div class="header-drop__row"><div class="header-drop__column -link-groups"><div class="header-link -label -hide" data-ref="header-group-label" data-group="7895358" ><span class="bold-shift" data-text="Service & Support" >Service & Support</span></div><a href="/resources/distributors" class="header-link"><span class="bold-shift" data-text="Channel Partners">Channel Partners</span></a><a href="/resources/service-providers" class="header-link"><span class="bold-shift" data-text="Service Providers">Service Providers</span></a><a href="/instrument-service-coverage" class="header-link"><span class="bold-shift" data-text="Instrument Service Coverage">Instrument Service Coverage</span></a><div class="header-link -label" data-ref="header-subgroup-label" data-subgroup="7895366" ><span class="bold-shift" data-text="Documentation" >Documentation</span></div></div><div class="header-drop__column -link-group" data-ref="header-subgroup" data-id="7895366" ><div class="header-link -label -hide" data-ref="header-subgroup-label" data-subgroup="7895366" ><span class="bold-shift" data-text="Documentation" >Documentation</span></div><div class="header-sublinks"><a href="/resources?category[]=documentation" class="header-link"><span class="bold-shift" data-text="Documentation">Documentation</span></a><a href="/resources?category[]=safety-data-sheets" class="header-link"><span class="bold-shift" data-text="Safety Data Sheets">Safety Data Sheets</span></a><a href="/resources?category[]=software" class="header-link"><span class="bold-shift" data-text="Software">Software</span></a></div><div class="header-feature"><picture class="header-feature__photo"><source srcset="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhotoWebp/7895291/Resources-1.webp" type="image/webp"><img src="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhoto/Resources-1.png" width="500" height="500" alt="Laptop, mobile phone, and AVITI" ></picture><div class="header-feature__content"><h2 class="header-feature__heading">Documentation</h2><div class="header-feature__text">Browse our vast — and growing — set of resources that lets you explore solutions and use our products without disruption.</div><div class="header-feature__links"><a href="https://www.elementbiosciences.com/resources?category[]=documentation" class="button" > View All Documentation </a></div></div></div></div></div></div></div><div class="header-group" data-ref="header-group" data-id="7895370" ><div class="header-label -show" data-ref="header-group-label" data-group="7895370" ><span class="bold-shift" data-text="Company" >Company</span></div><div class="header-drop"><div class="header-drop__row"><div class="header-drop__column -link-groups"><div class="header-link -label -hide" data-ref="header-group-label" data-group="7895370" ><span class="bold-shift" data-text="Company" >Company</span></div><div class="header-link -label" data-ref="header-subgroup-label" data-subgroup="7895371" ><span class="bold-shift" data-text="About Element" >About Element</span></div><div class="header-link -label" data-ref="header-subgroup-label" data-subgroup="7895377" ><span class="bold-shift" data-text="Careers" >Careers</span></div><a href="/newsroom" class="header-link"><span class="bold-shift" data-text="Newsroom">Newsroom</span></a><a href="/events" class="header-link"><span class="bold-shift" data-text="Events">Events</span></a></div><div class="header-drop__column -link-group" data-ref="header-subgroup" data-id="7895371" ><div class="header-link -label -hide" data-ref="header-subgroup-label" data-subgroup="7895371" ><span class="bold-shift" data-text="About Element" >About Element</span></div><div class="header-sublinks"><a href="/about" class="header-link"><span class="bold-shift" data-text="Who We Are">Who We Are</span></a><a href="/about/team" class="header-link"><span class="bold-shift" data-text="Leadership">Leadership</span></a><a href="/about/testimonials" class="header-link"><span class="bold-shift" data-text="Elemental Insights">Elemental Insights</span></a><a href="/legal/terms" class="header-link"><span class="bold-shift" data-text="Legal">Legal</span></a></div><div class="header-feature"><picture class="header-feature__photo"><source srcset="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhotoWebp/7895292/header-company-feature.webp" type="image/webp"><img src="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhoto/header-company-feature.png" width="500" height="500" alt="Three Element employees wearing lab coats" ></picture><div class="header-feature__content"><h2 class="header-feature__heading">About Element</h2><div class="header-feature__text">Our mission is to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity.</div><div class="header-feature__links"><a href="/about" class="button"> More About Element </a></div></div></div></div><div class="header-drop__column -link-group" data-ref="header-subgroup" data-id="7895377" ><div class="header-link -label -hide" data-ref="header-subgroup-label" data-subgroup="7895377" ><span class="bold-shift" data-text="Careers" >Careers</span></div><div class="header-sublinks"><a href="/careers" class="header-link"><span class="bold-shift" data-text="Working At Element">Working At Element</span></a><a href="/careers/openings" class="header-link"><span class="bold-shift" data-text="Open Positions">Open Positions</span></a></div><div class="header-feature"><picture class="header-feature__photo"><source srcset="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhotoWebp/7895292/header-company-feature.webp" type="image/webp"><img src="https://www.elementbiosciences.com/uploads/header/features/_headerFeaturePhoto/header-company-feature.png" width="500" height="500" alt="Three Element employees wearing lab coats" ></picture><div class="header-feature__content"><h2 class="header-feature__heading">About Element</h2><div class="header-feature__text">Our mission is to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity.</div><div class="header-feature__links"><a href="/about" class="button"> More About Element </a></div></div></div></div></div></div></div></div><a href="https://www.elementbiosciences.com/contact" class="header-action"><div class="header-action__text">Contact Us</div><svg class="header-action__icon"><use xlink:href="/assets/img/icons/glyphs.svg?v=#mail"></use></svg></a></nav></div></div></header><main class="main" role="main"><div class="page-header"><div class="container -narrow"><h1 class="page-heading"> Instrument Service Coverage </h1></div></div><div class="divider"></div><div class="page-content"><div class="page-block page-text"><div class="container -narrow"><div class="article"><figure><img src="https://staging.elementbiosciences.com/uploads/pages/_pagesPhoto/servicesHero-copy_2024-05-29-183032_fcra.jpg" alt="" /></figure><p>Element Biosciences provides qualified service and support to ensure reliability and maximize performance of your AVITI<sup>TM</sup> and AVITI24<sup>TM</sup> instruments. Our dedicated and experienced Element team simplifies service and support to minimize disruptions and keep your system operating at peak performance. Our fully staffed team includes field service engineers to support site prep, installation, and system verification, field application scientists to address technical challenges and host scientist-to-scientist conversations, and additional tech support engineers and scientists for rapid phone and email support.</p><p>All Element Biosciences instrument purchases include a 1-year manufacturer warranty (“Manufacturer Warranty”)<sup>1</sup> upon installation. Extend your service and support coverage beyond the Manufacturer Warranty by selecting an Annual Service Plan. </p><h2>Installation</h2><p>An Element Biosciences representative will deliver, unpack, and place the AVITI System on the lab bench. Following delivery, our trained field service will perform installation and operational qualification procedures followed by a performance verification sequencing run. Following installation, our engineers will provide an installation checklist to certify that your instrument meets acceptance criteria and ensuring readiness for customer training.</p><h2>Preventative Maintenance</h2><p>During the Manufacturer Warranty, and any active Annual Service Plan, Element engineers will carry out preventative maintenance on your instrument once per applicable warranty period. Preventative Maintenance includes testing and recalibration of the system to operational qualification standards, proactive replacement of specific hardware components, and a Preventative Maintenance checklist report to certify that your instrument meets operational acceptance criteria.</p><h2>Relocation</h2><p>When your lab moves, allow Element to provide relocation services for your AVITI or AVITI24 instrument. Our dedicated team will prepare your instrument for relocation, crate up your instrument, transport it to your new location, reinstall and reverify your instrument’s performance. Reach out to your account executive or our service team for more information on relocation options.</p><h2>Training</h2><p>Our experienced Field Applications Scientists will train your users to confidently prepare libraries for sequencing, properly maintain and set up a run on AVITI, and manage data output from the system. We’ll discuss required materials and site preparation prior to scheduling training to ensure your lab is fully prepared. Additional training is available by quote upon request, with potential discounts based on your Annual Service Plan level.</p><h2>Support</h2><p>All Annual Service Plans include standard support from our trained Field Applications Specialists to assist you throughout your instrument operations. Extended on-site training or support is available by quote upon request.</p><figure><a href="https://go.elementbiosciences.com/LT-00030_AVITI_Service_Plan_Flyer_digital" target="_blank" rel="noopener"><img src="https://staging.elementbiosciences.com/uploads/pages/_pagesPhoto/Services-Hero-2_2024-05-29-184436_wuha.jpg" alt="Find the right service plan for you." /></a></figure><h2>Recertification</h2><p>Element recommends all instruments remain under an Annual Service Plan. Should there bean extended lapse in instrument service coverage, purchase of instrument recertification will be required prior to initiation of a new Annual Service Plan. Recertification ensures the instrument is up to date on preventative maintenance and is performing well.</p><h2>Peace of Mind</h2><p>Minimize disruptions and keep your system operating at its peak with an Annual Service Plan. By extending your service coverage beyond the Manufacturer Warranty, you not only receive peace of mind but also access to expert support that helps optimize instrument performance.</p><figure><img width="200" src="https://staging.elementbiosciences.com/uploads/pages/_pagesPhoto/serviceschart-1_2024-05-29-184530_zcke.jpg" alt="" /></figure><p>A. On-site Service and Support Hours (excluding holidays):</p><ul><li>Americas: Monday to Friday, 8:00 am - 5:00 pm </li><li>Asia Pacific: Monday to Friday, 9:00 am - 5:30 pm </li><li>Europe, Middle East, Africa: Monday to Friday, 9:00 am - 5:30 pm </li><li>Support performed outside of standard hours may incur overtime charges </li></ul><p>B. Phone Support hours (excluding holidays):</p><ul><li>6:00 am – 5:00 pm US Pacific Time</li></ul><p><sup>1 </sup>Manufacturer Warranty is (12) months from instrument installation, not to exceed thirteen (13) months from date of instrument shipment in accordance with Element’s terms and conditions of sale available here.</p><p><sup>2 </sup>The 1 year period begins from the end of the Manufacturer Warranty or then current Annual Service Plan. In instances following an extended lapse in instrument service coverage, the 1 year period will commence upon completion of recertification for any new Annual Service Plan purchased.</p></div></div></div><div class="page-block"><div class="container -narrow"><form id="instrument_service_interest" method="post" class="form page-form" data-ref="form" data-handle="InstrumentServiceCoverage" data-recaptcha="v2_invisible" data-recaptcha-key="6Lf9AJ8fAAAAAJV8KV3IFsNp8pko0qr56kyvjO3c" data-recaptcha-lazy-load data-freeform data-id="d2e570-form-4L7g0jdXo-vGkbWqXKD-Mh9xZTS2ZI6g1z7FO5UmuulztTJjlDanzxgi80oq" data-disable-submit data-show-spinner data-auto-scroll data-show-loading-text data-loading-text="Sending..." data-success-message="Thank you for your interest!" data-error-message="Sorry, there was an error submitting the form. Please try again." data-has-rules data-honeypot data-honeypot-name="zuul_dd6f5d" data-honeypot-value="645e5b26b" ><div class="zuul_dd6f5d" style="position: absolute !important; width: 0 !important; height: 0 !important; overflow: hidden !important;" aria-hidden="true" tabindex="-1"><label aria-hidden="true" tabindex="-1" for="zuul_dd6f5d">Leave this field blank</label><input type="text" value="e32dc6" name="zuul_dd6f5d" id="zuul_dd6f5d" aria-hidden="true" autocomplete="off" tabindex="-1" /></div><input type="hidden" name="freeform_payload" value="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" /><input type="hidden" name="formHash" value="4L7g0jdXo-vGkbWqXKD-Mh9xZTS2ZI6g1z7FO5UmuulztTJjlDanzxgi80oq" /><input type="hidden" name="action" value="freeform/submit" /><input type="hidden" name="CRAFT_CSRF_TOKEN" value="AfIiA7NVjtbvpjWTbKeaTeaCw9LEg5gmZL_AZKY9L3yvsVviJCMFlm2dTE2LBMKbteFq_SOVtxWp04S7tdTZaBSJlxT-V0tK6dduu0oaRqI=" /><input type="hidden" name="freeform-action" value="submit" /><h2 class="page-form__heading">Interested in a service plan? Talk to a specialist.</h2><div class="form-row"><div class="form-column"><input class="form-input " name="firstName" type="text" id="form-input-firstName" placeholder="First Name *" required/></div><div class="form-column"><input class="form-input " name="lastName" type="text" id="form-input-lastName" placeholder="Last Name *" required/></div></div><div class="form-row"><div class="form-column"><input class="form-input" name="email" type="email" id="form-input-email" placeholder="Email *" required/></div></div><div class="form-row"><div class="form-column"><input class="form-input " name="companyName" type="text" id="form-input-companyName" placeholder="Company Name *" required/></div></div><div class="form-row"><div class="form-column"><input class="form-input " name="phone" type="text" id="form-input-phone" placeholder="Phone"/></div><div class="form-column"><div class="select"><select class="form-input" name="state" id="form-input-state" required><option value="" selected>Select a State *</option><option value="Other">International</option><option value="Alabama">Alabama</option><option value="Alaska">Alaska</option><option value="Arizona">Arizona</option><option value="Arkansas">Arkansas</option><option value="California">California</option><option value="Colorado">Colorado</option><option value="Connecticut">Connecticut</option><option value="Delaware">Delaware</option><option value="District of Columbia">District of Columbia</option><option value="Florida">Florida</option><option value="Georgia">Georgia</option><option value="Hawaii">Hawaii</option><option value="Idaho">Idaho</option><option value="Illinois">Illinois</option><option value="Indiana">Indiana</option><option value="Iowa">Iowa</option><option value="Kansas">Kansas</option><option value="Kentucky">Kentucky</option><option value="Louisiana">Louisiana</option><option value="Maine">Maine</option><option value="Maryland">Maryland</option><option value="Massachusetts">Massachusetts</option><option value="Michigan">Michigan</option><option value="Minnesota">Minnesota</option><option value="Mississippi">Mississippi</option><option value="Missouri">Missouri</option><option value="Montana">Montana</option><option value="Nebraska">Nebraska</option><option value="Nevada">Nevada</option><option value="New Hampshire">New Hampshire</option><option value="New Jersey">New Jersey</option><option value="New Mexico">New Mexico</option><option value="New York">New York</option><option value="North Carolina">North Carolina</option><option value="North Dakota">North Dakota</option><option value="Ohio">Ohio</option><option value="Oklahoma">Oklahoma</option><option value="Oregon">Oregon</option><option value="Pennsylvania">Pennsylvania</option><option value="Rhode Island">Rhode Island</option><option value="South Carolina">South Carolina</option><option value="South Dakota">South Dakota</option><option value="Tennessee">Tennessee</option><option value="Texas">Texas</option><option value="Utah">Utah</option><option value="Vermont">Vermont</option><option value="Virginia">Virginia</option><option value="Washington">Washington</option><option value="West Virginia">West Virginia</option><option value="Wisconsin">Wisconsin</option><option value="Wyoming">Wyoming</option></select></div></div></div><div class="form-row"><div class="form-column"><input class="form-input " name="zipCode" type="text" id="form-input-zipCode" placeholder="Zip Code"/></div><div class="form-column"><div class="select"><select class="form-input" name="country" id="form-input-country" required><option value="">Select a Country *</option><option value="Afghanistan">Afghanistan</option><option value="Aland Islands">Aland Islands</option><option value="Albania">Albania</option><option value="Algeria">Algeria</option><option value="American Samoa">American Samoa</option><option value="Andorra">Andorra</option><option value="Angola">Angola</option><option value="Anguilla">Anguilla</option><option value="Antarctica">Antarctica</option><option value="Antigua and Barbuda">Antigua and Barbuda</option><option value="Argentina">Argentina</option><option value="Armenia">Armenia</option><option value="Aruba">Aruba</option><option value="Australia">Australia</option><option value="Austria">Austria</option><option value="Azerbaijan">Azerbaijan</option><option value="Bahamas">Bahamas</option><option value="Bahrain">Bahrain</option><option value="Bangladesh">Bangladesh</option><option value="Barbados">Barbados</option><option value="Belarus">Belarus</option><option value="Belgium">Belgium</option><option value="Belize">Belize</option><option value="Benin">Benin</option><option value="Bermuda">Bermuda</option><option value="Bhutan">Bhutan</option><option value="Bolivia">Bolivia</option><option value="Bonaire, Saint Eustatius and Saba ">Bonaire, Saint Eustatius and Saba </option><option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option><option value="Botswana">Botswana</option><option value="Bouvet Island">Bouvet Island</option><option value="Brazil">Brazil</option><option value="British Indian Ocean Territory">British Indian Ocean Territory</option><option value="British Virgin Islands">British Virgin Islands</option><option value="Brunei">Brunei</option><option value="Bulgaria">Bulgaria</option><option value="Burkina Faso">Burkina Faso</option><option value="Burundi">Burundi</option><option value="Cambodia">Cambodia</option><option value="Cameroon">Cameroon</option><option value="Canada">Canada</option><option value="Cape Verde">Cape Verde</option><option value="Cayman Islands">Cayman Islands</option><option value="Central African Republic">Central African Republic</option><option value="Chad">Chad</option><option value="Chile">Chile</option><option value="China">China</option><option value="Christmas Island">Christmas Island</option><option value="Cocos Islands">Cocos Islands</option><option value="Colombia">Colombia</option><option value="Comoros">Comoros</option><option value="Cook Islands">Cook Islands</option><option value="Costa Rica">Costa Rica</option><option value="Croatia">Croatia</option><option value="Cuba">Cuba</option><option value="Curacao">Curacao</option><option value="Cyprus">Cyprus</option><option value="Czech Republic">Czech Republic</option><option value="Democratic Republic of the Congo">Democratic Republic of the Congo</option><option value="Denmark">Denmark</option><option value="Djibouti">Djibouti</option><option value="Dominica">Dominica</option><option value="Dominican Republic">Dominican Republic</option><option value="East Timor">East Timor</option><option value="Ecuador">Ecuador</option><option value="Egypt">Egypt</option><option value="El Salvador">El Salvador</option><option value="Equatorial Guinea">Equatorial Guinea</option><option value="Eritrea">Eritrea</option><option value="Estonia">Estonia</option><option value="Ethiopia">Ethiopia</option><option value="Falkland Islands">Falkland Islands</option><option value="Faroe Islands">Faroe Islands</option><option value="Fiji">Fiji</option><option value="Finland">Finland</option><option value="France">France</option><option value="French Guiana">French Guiana</option><option value="French Polynesia">French Polynesia</option><option value="French Southern Territories">French Southern Territories</option><option value="Gabon">Gabon</option><option value="Gambia">Gambia</option><option value="Georgia">Georgia</option><option value="Germany">Germany</option><option value="Ghana">Ghana</option><option value="Gibraltar">Gibraltar</option><option value="Greece">Greece</option><option value="Greenland">Greenland</option><option value="Grenada">Grenada</option><option value="Guadeloupe">Guadeloupe</option><option value="Guam">Guam</option><option value="Guatemala">Guatemala</option><option value="Guernsey">Guernsey</option><option value="Guinea">Guinea</option><option value="Guinea-Bissau">Guinea-Bissau</option><option value="Guyana">Guyana</option><option value="Haiti">Haiti</option><option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option><option value="Honduras">Honduras</option><option value="Hong Kong">Hong Kong</option><option value="Hungary">Hungary</option><option value="Iceland">Iceland</option><option value="India">India</option><option value="Indonesia">Indonesia</option><option value="Iran">Iran</option><option value="Iraq">Iraq</option><option value="Ireland">Ireland</option><option value="Isle of Man">Isle of Man</option><option value="Israel">Israel</option><option value="Italy">Italy</option><option value="Ivory Coast">Ivory Coast</option><option value="Jamaica">Jamaica</option><option value="Japan">Japan</option><option value="Jersey">Jersey</option><option value="Jordan">Jordan</option><option value="Kazakhstan">Kazakhstan</option><option value="Kenya">Kenya</option><option value="Kiribati">Kiribati</option><option value="Kosovo">Kosovo</option><option value="Kuwait">Kuwait</option><option value="Kyrgyzstan">Kyrgyzstan</option><option value="Laos">Laos</option><option value="Latvia">Latvia</option><option value="Lebanon">Lebanon</option><option value="Lesotho">Lesotho</option><option value="Liberia">Liberia</option><option value="Libya">Libya</option><option value="Liechtenstein">Liechtenstein</option><option value="Lithuania">Lithuania</option><option value="Luxembourg">Luxembourg</option><option value="Macao">Macao</option><option value="Macedonia">Macedonia</option><option value="Madagascar">Madagascar</option><option value="Malawi">Malawi</option><option value="Malaysia">Malaysia</option><option value="Maldives">Maldives</option><option value="Mali">Mali</option><option value="Malta">Malta</option><option value="Marshall Islands">Marshall Islands</option><option value="Martinique">Martinique</option><option value="Mauritania">Mauritania</option><option value="Mauritius">Mauritius</option><option value="Mayotte">Mayotte</option><option value="Mexico">Mexico</option><option value="Micronesia">Micronesia</option><option value="Moldova">Moldova</option><option value="Monaco">Monaco</option><option value="Mongolia">Mongolia</option><option value="Montenegro">Montenegro</option><option value="Montserrat">Montserrat</option><option value="Morocco">Morocco</option><option value="Mozambique">Mozambique</option><option value="Myanmar">Myanmar</option><option value="Namibia">Namibia</option><option value="Nauru">Nauru</option><option value="Nepal">Nepal</option><option value="Netherlands">Netherlands</option><option value="New Caledonia">New Caledonia</option><option value="New Zealand">New Zealand</option><option value="Nicaragua">Nicaragua</option><option value="Niger">Niger</option><option value="Nigeria">Nigeria</option><option value="Niue">Niue</option><option value="Norfolk Island">Norfolk Island</option><option value="North Korea">North Korea</option><option value="Northern Mariana Islands">Northern Mariana Islands</option><option value="Norway">Norway</option><option value="Oman">Oman</option><option value="Pakistan">Pakistan</option><option value="Palau">Palau</option><option value="Palestinian Territory">Palestinian Territory</option><option value="Panama">Panama</option><option value="Papua New Guinea">Papua New Guinea</option><option value="Paraguay">Paraguay</option><option value="Peru">Peru</option><option value="Philippines">Philippines</option><option value="Pitcairn">Pitcairn</option><option value="Poland">Poland</option><option value="Portugal">Portugal</option><option value="Puerto Rico">Puerto Rico</option><option value="Qatar">Qatar</option><option value="Republic of the Congo">Republic of the Congo</option><option value="Reunion">Reunion</option><option value="Romania">Romania</option><option value="Russia">Russia</option><option value="Rwanda">Rwanda</option><option value="Saint Barthelemy">Saint Barthelemy</option><option value="Saint Helena">Saint Helena</option><option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option><option value="Saint Lucia">Saint Lucia</option><option value="Saint Martin">Saint Martin</option><option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option><option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option><option value="Samoa">Samoa</option><option value="San Marino">San Marino</option><option value="Sao Tome and Principe">Sao Tome and Principe</option><option value="Saudi Arabia">Saudi Arabia</option><option value="Senegal">Senegal</option><option value="Serbia">Serbia</option><option value="Seychelles">Seychelles</option><option value="Sierra Leone">Sierra Leone</option><option value="Singapore">Singapore</option><option value="Sint Maarten">Sint Maarten</option><option value="Slovakia">Slovakia</option><option value="Slovenia">Slovenia</option><option value="Solomon Islands">Solomon Islands</option><option value="Somalia">Somalia</option><option value="South Africa">South Africa</option><option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option><option value="South Korea">South Korea</option><option value="South Sudan">South Sudan</option><option value="Spain">Spain</option><option value="Sri Lanka">Sri Lanka</option><option value="Sudan">Sudan</option><option value="Suriname">Suriname</option><option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option><option value="Swaziland">Swaziland</option><option value="Sweden">Sweden</option><option value="Switzerland">Switzerland</option><option value="Syria">Syria</option><option value="Taiwan">Taiwan</option><option value="Tajikistan">Tajikistan</option><option value="Tanzania">Tanzania</option><option value="Thailand">Thailand</option><option value="Togo">Togo</option><option value="Tokelau">Tokelau</option><option value="Tonga">Tonga</option><option value="Trinidad and Tobago">Trinidad and Tobago</option><option value="Tunisia">Tunisia</option><option value="Turkey">Turkey</option><option value="Turkmenistan">Turkmenistan</option><option value="Turks and Caicos Islands">Turks and Caicos Islands</option><option value="Tuvalu">Tuvalu</option><option value="U.S. Virgin Islands">U.S. Virgin Islands</option><option value="Uganda">Uganda</option><option value="Ukraine">Ukraine</option><option value="United Arab Emirates">United Arab Emirates</option><option value="United Kingdom">United Kingdom</option><option value="United States" selected>United States</option><option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option><option value="Uruguay">Uruguay</option><option value="Uzbekistan">Uzbekistan</option><option value="Vanuatu">Vanuatu</option><option value="Vatican">Vatican</option><option 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