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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Manage products from your Atlassian organization | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: '21094680cc09fee834da447ddf0d43caf80bec47', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and '21094680cc09fee834da447ddf0d43caf80bec47' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"3rtvCd6GOigLZu1bQwWq1c","lastPublished":"2023-12-07T19:41:08.667Z","type":"collection","title":"Manage products from your Atlassian organization","subhead":null,"description":"Managing products from an organization? Learn what's available to organization admins.","buttonText":null,"metaDescription":"Maintain the Atlassian cloud products within your organization by updating product-specific settings and adding and transfering new products.","context":{"id":"48OgKzP3IKiOKPLp8nVEqG","type":"contextTheme","docsHomeSlug":"/organization-administration/resources/","icon":{},"deployment":"Not Applicable","hubName":"Organization administration"},"versions":[],"pageType":"Documentation","url":"/organization-administration/docs/manage-products-from-your-atlassian-organization/","childrenReferences":[{"id":"6Gkoe0CiXeUXPcEHCRcLgS","title":"Add a new product to your organization","description":"Set up a product for your users by adding it to a new or existing site.","url":"/organization-administration/docs/add-a-new-product-to-your-organization/","lastPublished":"2024-11-18T06:37:23.301Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Add a new product to your organization","type":"text"}]},{"type":"paragraph","content":[{"type":"text","text":"When you add a new product to your organization, you can choose to add it to an existing site, a new site, or a workspace. You can only add one product at a time to an organization."}]},{"type":"paragraph","content":[{"type":"text","text":"While it’s possible to purchase a new product at "},{"type":"text","text":"www.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://www.atlassian.com"}}]},{"type":"text","text":", we recommend you follow the steps on this page to make sure the product is added to your existing organization."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"We’re currently unable to add Trello to your organization at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":", however you can link Trello to an organization using the Trello Enterprise admin dashboard. "},{"type":"text","text":"Learn how to link a Trello Enterprise to an Atlassian organization","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/trello/docs/linking-a-trello-enterprise-to-an-atlassian-organization/"}}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Add a product to an existing site"}]},{"type":"paragraph","content":[{"type":"text","text":"A site can only have one instance of each product."}]},{"type":"paragraph","content":[{"type":"text","text":"To add a product to an existing site:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"Add product","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Select a product","marks":[{"type":"strong"}]},{"type":"text","text":" screen, select the product you want to add."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Add to an existing site","marks":[{"type":"strong"}]},{"type":"text","text":", and select an existing site for the product. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Add a product with a new site or workspace"}]},{"type":"paragraph","content":[{"type":"text","text":"After you create a site or workspace, you can add a new product to your organization."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"We’re unable to add Jira Product Discovery to your organization with a new site. However, you can add it to an existing site."}]}]},{"type":"paragraph","content":[{"type":"text","text":"To add a product with a new site or workspace:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":" > "},{"type":"text","text":"Add product","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Select a product","marks":[{"type":"strong"}]},{"type":"text","text":" screen, select the product you want to add. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Enter a name for your site or workspace. This name will be part of the URL that you and your users will go to when logging in."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Agree and add","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"It'll take a few minutes to build your site and product. When it’s ready, we’ll send you an email and you’ll see the site as part of your organization."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you have an Enterprise plan for the product you select, selecting Agree and start now will automatically add the product to your Enterprise plan. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"2573tabfuGOcw5WpKyym5c","label":"Learn how to add and remove products from your Enterprise plan"}}},{"type":"text","text":" "}]},{"type":"paragraph","content":[{"type":"text","text":"If you don’t want an Enterprise product, select "},{"type":"text","text":"Start a free 7-day Standard trial","marks":[{"type":"strong"}]},{"type":"text","text":" from the "},{"type":"text","text":"Start","marks":[{"type":"strong"}]},{"type":"text","text":" screen. "}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Link Bitbucket to your organization"}]},{"type":"paragraph","content":[{"type":"text","text":"You can link an existing Bitbucket workspace to your organization if you have admin permissions for that workspace. If the workspace is already linked to another organization, you won't be able to link it. Linked Bitbucket workspaces can’t be unlinked or transferred to another organization."}]},{"type":"paragraph","content":[{"type":"text","text":"The workspace will appear in your products list after it’s linked. Activity from this workspace will show in your organization’s audit log."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1R358YTxVYTVInhnmBrM6I"}}},{"type":"hardBreak"},{"type":"text","text":"Role: ","marks":[{"type":"strong"}]},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"7h1fXMFKOC8k5gJBz7HJjn"}}},{"type":"text","text":" who must also be the Bitbucket workspace admin"},{"type":"hardBreak"},{"type":"text","text":"Plan:","marks":[{"type":"strong"}]},{"type":"text","text":" "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"5IQUUjzZUPaRxg9X8HX2gP"}}}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"To link a Bitbucket workspace to your organization:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"More actions","marks":[{"type":"strong"}]},{"type":"text","text":" (•••)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Link Bitbucket","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Follow the prompts to finish linking your workspace. You can link one workspace at a time."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Manage users and access for a linked workspace"}]},{"type":"paragraph","content":[{"type":"text","text":"Manage users, groups, and access for a linked Bitbucket workspace in workspace settings. You can't manage users, groups, and access for a linked workspace in Atlassian Administration. You can only do so when you add the workspace through "},{"type":"text","text":"Products","marks":[{"type":"strong"}]},{"type":"text","text":" > "},{"type":"text","text":"Add product","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}},{"id":"7GNJ2KEaYvsYCWLbO5wlQJ","title":"Set your site’s landing product","description":"Select a product you want to send users to first when they log in with your site URL.","url":"/organization-administration/docs/set-your-sites-landing-product/","lastPublished":"2023-12-07T19:35:17.430Z","pageType":"topic","body":{"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Set your site’s landing product","type":"text"}]},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"5VHrOs0xeto0rzvZXmuc6h"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"6jE9pk95H3ZCAwD02wdWgH"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"paragraph","content":[{"text":"Jump to the","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Centralized user management content","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/set-your-sites-landing-product#Centralized-user-management-content"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Original user management content","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/set-your-sites-landing-product#Original-user-management-content"}}]}]}]}]},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"1etun5ypAGwLq1LQN5cPA9"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"paragraph","content":[{"text":"As an organization admin, you can choose the product that your users see first when they log in to your organization. We refer to this as your site's landing product. You can only set the landing product to Jira or Confluence. ","type":"text"}]},{"type":"paragraph","content":[{"text":"To set your organization landing product:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"text":" from the header.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"From the ","type":"text"},{"type":"inlineExtension","attrs":{"parameters":{"iconKey":"more"},"extensionKey":"icon","extensionType":"com.atlassian.mesa"}},{"text":" menu next to ","type":"text"},{"text":"Add product","type":"text","marks":[{"type":"strong"}]},{"text":", select ","type":"text"},{"text":"Update landing product","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For each site URL, you can select which ","type":"text"},{"text":"Product ","type":"text","marks":[{"type":"strong"}]},{"text":"you would like all your users to land in.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Update","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Your users will now land in your selected product when they visit your site URL. It can take up to two hours for this change to take effect.","type":"text"}]},{"type":"extension","attrs":{"layout":"default","parameters":{"mediaEntryId":"19E85zR1vOkUHOeItNB06a"},"extensionKey":"media","extensionType":"com.atlassian.mesa"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"If a user doesn't have access to the landing product, we'll land them in your selected product and prompt them to request access.","type":"text"}]}]},{"type":"extension","attrs":{"layout":"default","parameters":{"textFragmentId":"40cQfQkFqaJYYbOw3GMvIx"},"extensionKey":"textFragment","extensionType":"com.atlassian.mesa"}},{"type":"paragraph","content":[{"text":"As a site admin, you can choose the product that your users see first when they log in to your site. We refer to this as your site's landing product. You can only set the landing product to Jira or Confluence. ","type":"text"}]},{"type":"paragraph","content":[{"text":"To set your site landing product:","type":"text"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Go to your site's ","type":"text"},{"text":"Admin","type":"text","marks":[{"type":"strong"}]},{"text":" at ","type":"text"},{"text":"admin.atlassian.com","type":"text","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"text":". If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the ","type":"text"},{"text":"Admin","type":"text","marks":[{"type":"strong"}]},{"text":" for that site.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Product access","type":"text","marks":[{"type":"strong"}]},{"text":" in the left panel.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Under ","type":"text"},{"text":"What you need to know","type":"text","marks":[{"type":"strong"}]},{"text":", one bullet point specifies where users land when they log in. Select the ","type":"text"},{"text":"Change this setting","type":"text","marks":[{"type":"strong"}]},{"text":" link.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select the ","type":"text"},{"text":"Product ","type":"text","marks":[{"type":"strong"}]},{"text":"you would like all your users to land in.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Save","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Your users will now land in your selected product when they log in to your site. It can take up to two hours for this change to take effect.","type":"text"}]},{"type":"extension","attrs":{"layout":"default","parameters":{"mediaEntryId":"40X3qrDV4t8VZsBHB1NgLH"},"extensionKey":"media","extensionType":"com.atlassian.mesa"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"If a user doesn't have access to the landing product, we'll land them in your selected product and prompt them to request access.","type":"text"}]}]},{"type":"paragraph","content":[]}],"version":1}},{"id":"51KxBogHzP8tQZPtVsYZlI","title":"IP addresses and domains for Atlassian cloud products","description":"Make sure users can access Atlassian cloud products from the right domains and IP addresses.","url":"/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/","lastPublished":"2024-10-25T04:27:44.791Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"IP addresses and domains for Atlassian cloud products","type":"text"}]},{"type":"paragraph","content":[{"type":"text","text":"If you or your organization use restrictive firewall or proxy server settings, you or your network administrator may need to allow-list certain domains and IP address ranges to ensure Atlassian cloud products and other services work as expected. "}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"The information on this page covers all Atlassian products. However, there is some additional information specific to some products, for that see the section on "},{"type":"text","text":"Bitbucket and Trello","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#Bitbucket-and-Trello"}}]},{"type":"text","text":"."}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Domain names"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Atlassian products use domains with many levels of subdomains under all the listed top-level domains. When allowing a domain, make sure the action permits the top-level domain and multiple levels of subdomains, not just immediate subdomains."}]},{"type":"paragraph","content":[{"type":"text","text":"For example, a permit entry for "},{"type":"text","text":"*.atl-paas.net","marks":[{"type":"code"}]},{"type":"text","text":" should allow both "},{"type":"text","text":"avatar-management--avatars.us-west-2.prod.public.atl-paas.net","marks":[{"type":"code"}]},{"type":"text","text":" AND "},{"type":"text","text":"jira-frontend-static.prod.public.atl-paas.net","marks":[{"type":"code"}]},{"type":"text","text":". Additionally, ensure that top-level domains themselves are also permitted, not just their subdomains. For example, "},{"type":"text","text":"*.atlassian.com ","marks":[{"type":"code"}]},{"type":"text","text":"should permit both "},{"type":"text","text":"id.atlassian.com","marks":[{"type":"code"}]},{"type":"text","text":" AND "},{"type":"text","text":"atlassian.com","marks":[{"type":"code"}]},{"type":"text","text":"."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Atlassian domains"}]},{"type":"paragraph","content":[{"type":"text","text":"For Atlassian cloud products to operate, allow these first-party Atlassian domains and their levels of subdomains. These domains are directly operated and managed by Atlassian."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Domain","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Purpose","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.atl-paas.net","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"All Atlassian products and services use this"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.atlassian.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"All Atlassian products and services use this"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.ss-inf.net","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"All Atlassian products and services use this"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.atlassian.net","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Jira and Confluence use this"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.jira.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Jira and Confluence use this"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[219]},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.bitbucket.org","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colwidth":[461]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Bitbucket uses this"}]}]}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Performance impact of TLS Interception/Inspection Proxies and Firewalls","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"text","text":"In accordance with your security policies, strongly consider excluding the Atlassian first-party domains from TLS interception/inspection to ensure a performant experience."}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian products heavily depend on features of the HTTP/2 protocol, particularly support for simultaneous transactions."}]},{"type":"paragraph","content":[{"type":"text","text":"TLS interception/inspection proxies and firewalls often cause HTTP/2 to HTTP/1.1 protocol downgrades. Downgrades to HTTP/1.1 significantly degrade the performance of modern web applications by causing transactions to become serialised. Page load and experience wait times can incur noticeable delays as a result."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Partner domains"}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian uses "},{"type":"text","text":"third-party","marks":[{"type":"strong"}]},{"type":"text","text":" domains and their levels of subdomains for various purposes."}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian products and services may work without access to these domains, however some in-product experiences may be degraded or stop functioning altogether."}]},{"type":"paragraph","content":[{"type":"text","text":"We'll update this table when new domains are added."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Domain","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Description","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Purpose","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.pndsn.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Pubnub Messaging Platform"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://www.pubnub.com/products/pubnub-platform/","marks":[{"type":"link","attrs":{"href":"https://www.pubnub.com/products/pubnub-platform/"}}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used by almost all Atlassian products to deliver real-time events in-product, such as live updates to ticket statues, pages and notifications."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.cloudfront.net","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Amazon Web Services Content Delivery Network"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://aws.amazon.com/cloudfront/","marks":[{"type":"link","attrs":{"href":"https://aws.amazon.com/cloudfront/"}}]},{"type":"text","text":" "}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used by almost all Atlassian products to accelerate content delivery to browsers."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.wp.com","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"type":"text","text":"*.gravatar.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Wordpress/Gravatar Content Delivery Network"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://gravatar.com/","marks":[{"type":"link","attrs":{"href":"https://gravatar.com/"}}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used by some Atlassian products to display generic or public avatars."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.googleapis.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Google Hosted Libraries Content Delivery Network"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://developers.google.com/speed/libraries","marks":[{"type":"link","attrs":{"href":"https://developers.google.com/speed/libraries"}}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Google Hosted Libraries content distribution network for open-source JavaScript libraries used by some Atlassian 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experiences."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"*.slack-edge.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Slack Integration"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://slack.com/","marks":[{"type":"link","attrs":{"href":"https://slack.com/intl/en-au/"}}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used for in-product integration with the Slack ecosystem."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"recaptcha.net","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"type":"text","text":"*.recaptcha.net","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"type":"text","text":"recaptcha.google.com","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"type":"text","text":"Global:"},{"type":"hardBreak"},{"type":"text","text":" "},{"type":"text","text":"*.gstatic.com","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"type":"text","text":"If in China:"},{"type":"hardBreak"},{"type":"text","text":"*.gstatic.cn","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Google ReCAPTCHA Enterprise"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://cloud.google.com/recaptcha-enterprise","marks":[{"type":"link","attrs":{"href":"https://cloud.google.com/recaptcha-enterprise"}}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used to combat spam."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"www.google.com","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"type":"text","text":"accounts.google.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Google Social Account Login"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used if logging in using a Google account."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"images.unsplash.com","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Image library"}]},{"type":"paragraph","content":[{"type":"text","text":"See: "},{"type":"text","text":"https://unsplash.com/","marks":[{"type":"link","attrs":{"href":"https://unsplash.com/"}}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used by Confluence and Trello to provide visuals (e.g. head images on Confluence pages and backgrounds on Trello boards)"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"data.pendo.io","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"In-product messaging service"}]}]},{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"Used by marketing and product to enable targeted in-product messaging in Jira, Jira Service Management, Jira Align, Jira Product Discovery, and Confluence."}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"IP address ranges"}]},{"type":"paragraph","content":[{"type":"text","text":"We currently use a mix of our own IP addresses and others provided by third parties (namely Amazon Web Services). You should review your network restrictions in the context of the following sections, and update them as necessary to ensure your Atlassian cloud products work as intended."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Atlassian cloud products and sites"}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian products and sites don't have fixed individual IP addresses, instead they use defined ranges of IP addresses. You should allow-list these IP ranges to maintain access to Atlassian cloud products and sites: "}]},{"type":"paragraph","content":[{"type":"text","text":"https://ip-ranges.atlassian.com","marks":[{"type":"link","attrs":{"href":"https://ip-ranges.atlassian.com"}}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"This list is sizable because it contains every IP range used globally by Atlassian. The IP ranges are used for both receiving and responding to requests from clients (e.g. browsers), as well as for making connections to the internet on your behalf (e.g. webhooks and application links to on-premises servers)."}]},{"type":"paragraph","content":[{"type":"text","text":"In practice most administrators operating allow-listing systems (such as firewalls, access control lists, and security groups) are only interested in the IP ranges Atlassian products use to make outgoing connections to other networks. For this much shorter list, see the section "},{"type":"text","text":"Outgoing Connections","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#Outgoing-Connections"}}]},{"type":"text","text":"."}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"An "},{"type":"text","text":"ingress ","marks":[{"type":"strong"}]},{"type":"text","text":"or "},{"type":"text","text":"incoming connection ","marks":[{"type":"strong"}]},{"type":"text","text":"is one that originates from a client, such as a browser, script, app, or SSH client, for the purpose of making a request or uploading data to an Atlassian cloud product or service. The Atlassian cloud product or service replies on the same connection."}]},{"type":"paragraph","content":[{"type":"text","text":"An "},{"type":"text","text":"egress ","marks":[{"type":"strong"}]},{"type":"text","text":"or "},{"type":"text","text":"outgoing connection ","marks":[{"type":"strong"}]},{"type":"text","text":"is one made by an Atlassian product or service to a server on the internet on your behalf. For example, application links between cloud products and on-premises servers, webhooks and connections you request from our cloud products to remote servers and third-party integrators, repository cloning, and checking for new emails on an email server."}]},{"type":"paragraph","content":[{"type":"text","text":"Even though "},{"type":"text","text":"region","marks":[{"type":"strong"}]},{"type":"text","text":" information is provided, we "},{"type":"text","text":"don't recommend","marks":[{"type":"strong"}]},{"type":"text","text":" that customers allow-list ingress or egress networks associated with specific regions, but instead include all networks relevant to a product and direction. This is because we’re always working to optimise our network, bringing our cloud closer to all customers, by deploying additional edge regions. Due to the underlying technology of the internet, in particular unicast routing and latency-based DNS routing, these improvements can and do result in customer clients and servers seeing new Atlassian IP addresses (from published ranges tagged with region “global” in the document) over time."}]},{"type":"paragraph","content":[{"type":"text","text":"This behaviour is not unique to Atlassian, for example, AWS also adds expands and adds additional IP ranges to their products over time, including to the popular services EC2 and Cloudfront in "},{"type":"text","text":"https://ip-ranges.amazonaws.com/ip-ranges.json","marks":[{"type":"link","attrs":{"href":"https://ip-ranges.amazonaws.com/ip-ranges.json"}}]},{"type":"text","text":" ."}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you can update your allow list programmatically from the linked file, it'll save you from needing to check it regularly."}]},{"type":"paragraph","content":[{"type":"text","text":"See the section below "},{"type":"text","text":"How do I know when the IP ranges change?","marks":[{"type":"strong"}]},{"type":"text","text":" for instructions on further automating system by subscribing to an AWS SNS topic."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Outgoing Connections"}]},{"type":"paragraph","content":[{"type":"text","text":"The "},{"type":"text","text":"IP address ranges","marks":[{"type":"link","attrs":{"href":"https://ip-ranges.atlassian.com"}}]},{"type":"text","text":" for "},{"type":"text","text":"Atlassian cloud products and sites","marks":[{"type":"strong"}]},{"type":"text","text":" mentioned above include both the summary IP ranges used for ingress and egress, as well the more specific ranges used only for egress. We generally recommend using these "},{"type":"text","text":"IP address ranges","marks":[{"type":"link","attrs":{"href":"https://ip-ranges.atlassian.com"}}]},{"type":"text","text":" when you allow our outgoing connections to contact remote networks and servers."}]},{"type":"paragraph","content":[{"type":"text","text":"However, if your situation requires a simple list of the IP ranges used by Atlassian "},{"type":"text","text":"only for the purpose of making outgoing connections","marks":[{"type":"strong"}]},{"type":"text","text":", you can use this list:"}]},{"type":"paragraph","content":[]},{"type":"codeBlock","attrs":{},"content":[{"type":"text","text":"13.52.5.96/28\n13.236.8.224/28\n18.136.214.96/28\n18.184.99.224/28\n18.234.32.224/28\n18.246.31.224/28\n52.215.192.224/28\n104.192.137.240/28\n104.192.138.240/28\n104.192.140.240/28\n104.192.142.240/28\n104.192.143.240/28\n185.166.143.240/28\n185.166.142.240/28\n\n2401:1d80:3000:100::/61\n2401:1d80:3000:200::/61\n2401:1d80:3000:300::/61\n2401:1d80:3000:400::/61\n2401:1d80:3000:500::/61\n2401:1d80:3000:600::/61\n2401:1d80:3000:700::/61\n2406:da18:809:e04::/63\n2406:da18:809:e06::/64\n2406:da1c:1e0:a204::/63\n2406:da1c:1e0:a206::/64\n2600:1f14:824:304::/63\n2600:1f14:824:306::/64\n2600:1f18:2146:e304::/63\n2600:1f18:2146:e306::/64\n2600:1f1c:cc5:2304::/63\n2a05:d014:f99:dd04::/63\n2a05:d014:f99:dd06::/64\n2a05:d018:34d:5804::/63\n2a05:d018:34d:5806::/64"}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian products may connect using either IPv4 or IPv6, this is dependent on the resolution time for the A and AAAA DNS record by our proxies."}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian products and services will originate connections to the internet, remote servers, and third parties only from the above IP ranges."}]},{"type":"paragraph","content":[{"type":"text","text":"Use this list if you are configuring any IP allow-list, server, firewall, access control list, security group, or third-party service to receive outgoing connections from Atlassian."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Amazon web services and CloudFront"}]},{"type":"paragraph","content":[{"type":"text","text":"We use CloudFront Content Delivery Network (CDN) to deliver webpage assets to browsers as well as various Amazon Web Services. Customers employing strict network restrictions on destinations allowed for client browsers may find it necessary to allow-list IP ranges with the tags \"AMAZON\" or \"CLOUDFRONT\" from "},{"type":"text","text":"this IP ranges list","marks":[{"type":"link","attrs":{"href":"https://ip-ranges.amazonaws.com/ip-ranges.json"}}]},{"type":"text","text":" to ensure Atlassian applications work properly."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"You'll save time regularly checking updates to the IP ranges if you programmatically update the IP ranges you allow."}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Outbound email"}]},{"type":"paragraph","content":[{"type":"text","text":"We use the below IPs to send notifications. You should allow the following IP ranges:"}]},{"type":"codeBlock","attrs":{},"content":[{"type":"text","text":"167.89.0.0/17\n192.174.80.0/20\n147.253.208.0/20\n168.245.0.0/17\n34.211.27.137\n34.211.27.236\n34.213.22.229\n34.249.70.175\n34.251.56.38\n34.252.236.245\n52.51.22.205\n54.187.228.111\n34.209.119.136\n34.211.27.82\n34.212.5.76\n34.253.110.0\n34.253.57.155\n35.167.157.209\n35.167.7.36\n52.19.227.102\n52.24.176.31\n54.72.208.111\n54.72.24.111\n54.77.2.231\n199.255.192.0/22\n199.127.232.0/22\n54.240.0.0/18\n69.169.224.0/20\n23.249.208.0/20\n23.251.224.0/19\n76.223.176.0/20\n76.223.144.220/31\n54.240.64.0/19\n54.240.96.0/19\n52.82.172.0/22\n156.70.150.12/30\n156.70.150.16/29"}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Bitbucket and Trello"}]},{"type":"paragraph","content":[{"type":"text","text":"Some of our products aren't hosted on the same atlassian.net domain as Confluence and Jira. Check the documentation for "},{"type":"text","text":"Bitbucket","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall"}}]},{"type":"text","text":" and "},{"type":"text","text":"Trello","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/trello/docs/configuring-your-firewall-for-trello/"}}]},{"type":"text","text":" to find out which domains, IP address ranges, and ports you need to allow."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Integrating with Data Center or Server products"}]},{"type":"paragraph","content":[{"type":"text","text":"If you’re looking to integrate Atlassian cloud and self-managed products that live in your network, you can avoid allowlisting incoming connections and IP ranges by using application tunnels. "}]},{"type":"paragraph","content":[{"type":"text","text":"Application tunnels use network tunneling to create a secure pathway between Atlassian Cloud and the products in your network that can be used to integrate your products. We’ve made this feature specifically so you don’t have to open your network for any incoming connections."}]},{"type":"paragraph","content":[{"type":"text","text":"Learn more about application tunnels","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/connect-to-self-managed-products-with-application-tunnels/"}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Atlassian public IP ranges FAQ"}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"I'm integrating Jira/Confluence Cloud with self-hosted products and services. What are the IP ranges that Atlassian will use to open connections to my infrastructure? "}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian has a number of egress proxies which use IP ranges specifically dedicated to opening connections from Atlassian Cloud to customers and remote systems. The proxies are deployed in each AWS region where our Jira/Confluence infrastructure is deployed."}]},{"type":"paragraph","content":[{"type":"text","text":"These IP ranges can be found in the section on this page titled "},{"type":"text","text":"Outgoing Connections","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#Outgoing-Connections"}}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"Instead of allowlisting these IP ranges, you can also use application tunnels to integrate with Atlassian products in your network. Application tunnels use network tunneling to forward the traffic to your network without requiring any incoming connections. "},{"type":"text","text":"Learn more about application tunnels","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/connect-to-self-managed-products-with-application-tunnels/"}}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Who has control over the IP ranges described above? "}]},{"type":"paragraph","content":[{"type":"text","text":"Atlassian has full control over those IP ranges."}]},{"type":"paragraph","content":[{"type":"text","text":"The mentioned IP ranges are allocated out of the AWS-registered IP space. Those ranges have been dedicated by AWS to one of Atlassian’s AWS accounts. No other AWS customer can use those IP ranges."}]},{"type":"paragraph","content":[{"type":"text","text":"The allocation/deallocation of such ranges is done using a manual process which involves a support request. It is very unlikely that Atlassian would release control over those ranges accidentally. We have monitoring in place to detect such unlikely occurrence as well."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"How do I know in which region my Jira/Confluence Cloud instance resides? "}]},{"type":"paragraph","content":[{"type":"text","text":"Your product data will most likely have a large hosting presence within the region closest to the majority the users accessing your product. To optimize product performance, we don’t limit data movement in Cloud, and we may move data between regions as needed."}]},{"type":"paragraph","content":[{"type":"text","text":"If you’re opted into data residency, which is currently available with the Enterprise Cloud plan and new products with no data for with Standard and Premium Cloud plans, you will be able to restrict the number of regions where connections from Atlassian Cloud to your infrastructure can be expected to the regions where your data is pinned to. For more information on data residency, go to "},{"type":"text","text":"Understand data residency","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency"}}]},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Can the IP ranges change? "}]},{"type":"paragraph","content":[{"type":"text","text":"While we try to keep such changes to a minimum, the IP ranges may be modified. Here are situations where we may need to add or modify information about the IP ranges:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"if we add AWS regions where we host Jira/Confluence Cloud, we will add a new subnet for the new region"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"if we deploy new instances of our egress proxies that use Atlassian-registered (provider-independent) IP space within AWS and Jira and Confluence switch over to those, we will use new ranges that will be part of the Atlassian-registered netblocks (104.192.136.0/21 and 185.166.140.0/22). "},{"type":"hardBreak"},{"type":"text","text":"We will publish a blog post a few weeks before that change is made. Note that all ranges, old and new are covered within the already-long-documented ranges on "},{"type":"text","text":"http://ip-ranges.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://ip-ranges.atlassian.com"}}]},{"type":"text","text":"."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"How do I know when the IP ranges change?"}]},{"type":"paragraph","content":[{"type":"text","text":"Whenever there is a change to the Atlassian IP ranges, we send notifications to subscribers of the"},{"type":"text","text":" atlassian-public-ip-changes","marks":[{"type":"strong"}]},{"type":"text","text":" SNS topic. The payload contains information in the following format and is intended for consumption by machines:"}]},{"type":"codeBlock","attrs":{},"content":[{"type":"text","text":"{\n \"creationDate\":\"yyyy-mm-ddThh:mm:ss.mmmmmm\",\n \"syncToken\":\"1659489769\",\n \"md5\":\"6a45316e8bc9463c9e926d5d37836d33\",\n \"url\":\"https://ip-ranges.atlassian.com/\"\n}"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"creationDate","marks":[{"type":"code"}]},{"type":"text","text":" - The date and time that the IP ranges were updated at UTC in standard ISO format."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"syncToken","marks":[{"type":"code"}]},{"type":"text","text":" - The publication time in Unix epoch time format."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"md5","marks":[{"type":"code"}]},{"type":"text","text":"- The cryptographic hash value of the IP ranges file. You can use this value to check whether the downloaded file is corrupted."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"url","marks":[{"type":"code"}]},{"type":"text","text":"- The location of the IP ranges file."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"If you want to be notified whenever there's a change to the Atlassian IP ranges, you can subscribe as follows to receive notifications using Amazon SNS."}]},{"type":"paragraph","content":[{"type":"text","text":"To subscribe to Atlassian IP ranges notifications","marks":[{"type":"strong"}]}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open the Amazon SNS console at "},{"type":"text","text":"https://console.aws.amazon.com/sns/v3/home","marks":[{"type":"link","attrs":{"href":"https://console.aws.amazon.com/sns/v3/home"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the navigation bar, change the "},{"type":"text","text":"Region","marks":[{"type":"strong"}]},{"type":"text","text":" to "},{"type":"text","text":"US East (N. Virginia)","marks":[{"type":"strong"}]},{"type":"text","text":" if necessary. You need to select this region because the SNS notifications that you're subscribing to were created in this region."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the navigation pane select "},{"type":"text","text":"Subscriptions","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Create subscription","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the "},{"type":"text","text":"Create subscription","marks":[{"type":"strong"}]},{"type":"text","text":" dialog box:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"For "},{"type":"text","text":"Topic ARN","marks":[{"type":"strong"}]},{"type":"text","text":", copy the following Amazon Resource Name (ARN):"}]},{"type":"codeBlock","attrs":{},"content":[{"type":"text","text":"arn:aws:sns:us-east-1:745490931007:atlassian-public-ip-changes"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"For "},{"type":"text","text":"Protocol","marks":[{"type":"strong"}]},{"type":"text","text":", choose one of the following supported protocols:"}]},{"type":"codeBlock","attrs":{},"content":[{"type":"text","text":"http\nhttps\nsqs\nlambda\nfirehose"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In "},{"type":"text","text":"Endpoint","marks":[{"type":"strong"}]},{"type":"text","text":" type the endpoint to receive the notification."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Create subscription","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"You'll be contacted on the endpoint that you specified and asked to confirm your subscription."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Notifications are subject to the availability of the endpoint. Therefore you might want to check the JSON file periodically to ensure that you've got the latest ranges."}]},{"type":"paragraph","content":[{"type":"text","text":"If you no longer want to receive these notifications, use the following procedure to unsubscribe."}]},{"type":"paragraph","content":[{"type":"text","text":"To unsubscribe from Atlassian IP ranges notifications","marks":[{"type":"strong"}]}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open the Amazon SNS console at "},{"type":"text","text":"https://console.aws.amazon.com/sns/v3/home","marks":[{"type":"link","attrs":{"href":"https://console.aws.amazon.com/sns/v3/home"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the navigation pane select "},{"type":"text","text":"Subscriptions","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the check box for the subscription."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Actions","marks":[{"type":"strong"}]},{"type":"text","text":", "},{"type":"text","text":"Delete subscriptions","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"When prompted for confirmation, select "},{"type":"text","text":"Delete","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Do you support IPv6? "}]},{"type":"paragraph","content":[{"type":"text","text":"Yes, but our egress proxies will attempt to connect to the A record for the DNS name you provide before trying the AAAA record. In practice, we will use IPv6 only if your service is setup as IPv6 only. Full list of IPv6 ranges is available at "},{"type":"text","text":"https://ip-ranges.atlassian.com","marks":[{"type":"link","attrs":{"href":"https://ip-ranges.atlassian.com"}}]},{"type":"text","text":" "}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"I’m getting connection attempts from IP addresses outside the documented ranges. What should I do? "}]},{"type":"paragraph","content":[{"type":"text","text":"Please raise a support ticket with us at "},{"type":"text","text":"https://getsupport.atlassian.com","marks":[{"type":"link","attrs":{"href":"https://getsupport.atlassian.com"}}]},{"type":"text","text":" to let us know about this issue. Possible reasons for this may be:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"As products within the Atlassian offerings get combined, some functionalities may have different infrastructure deployment footprint which may mean some traffic would originate from new regions."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"3rd-party vendor integrations may open connections from their own infrastructure, which is outside of Atlassian’s control; refer to the vendor’s documentation and support team for more information."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Why are there so many things listed on https://ip-ranges.atlassian.com/? "}]},{"type":"paragraph","content":[{"type":"text","text":"The list at "},{"type":"text","text":"ip-ranges.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://ip-ranges.atlassian.com"}}]},{"type":"text","text":" is aimed for machine consumption and it covers all Atlassian products for traffic from Atlassian Cloud to self-hosted as well as connections from users to Atlassian Cloud."}]},{"type":"paragraph","content":[{"type":"text","text":"We have plans to add tagging to the ranges so they can be filtered to only show the relevant ranges for each situation based on product, direction of connection, IP family, region etc."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"The current IP range to be enabled for the Jira/Confluence Migration Assistant to work as expected is too wide. What are the exact Atlassian API addresses (URLs) to be allowed for the plugin to work? "}]},{"type":"paragraph","content":[{"type":"text","text":"See the following tables for the exact list of URLs you must allow for the plugin to work."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Listed URLs are subject to change or new URLs could be added. We encourage you to monitor this page for the latest changes. This page also contains the full list of domains Atlassian Cloud products require access to."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If any of the listed hosts send client-side redirects to other domains (now or in the future), then they will be removed from the list."}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"For CCMA 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To check your compatibility with the Whiteboards editor, use our "},{"type":"text","text":"compatibility check tool","marks":[{"type":"link","attrs":{"href":"https://fabric-compat-check.staging.atl-paas.net/"}}]},{"type":"text","text":"."}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you’re a "},{"type":"text","text":"Premium Bitbucket Cloud","marks":[{"type":"link","attrs":{"href":"https://bitbucket.org/product/premium"}}]},{"type":"text","text":" customer and have set a custom IP allowlist, please make sure that the IP of your Bitbucket Data Center is also included. 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","url":"/organization-administration/docs/add-custom-email-addresses-for-product-notifications/","lastPublished":"2024-05-30T23:00:21.278Z","pageType":"topicSet"},{"id":"5jsTdOIACUuuUIC15DUKla","title":"Update your product and site URL","description":"Learn how to keep your product URLs consistent with your company’s brand.","url":"/organization-administration/docs/update-your-product-and-site-url/","lastPublished":"2024-07-10T18:59:17.997Z","pageType":"topicSet"},{"id":"7BoqV3iUnNywTQoTQmtBuS","title":"Can I merge my Atlassian organizations?","description":"Consider the advantages and disadvantages of consolidating all your products under one organization.","url":"/organization-administration/docs/should-i-merge-my-atlassian-organizations/","lastPublished":"2024-10-02T05:43:06.274Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Can I merge my Atlassian organizations?","type":"text"}]},{"type":"paragraph","content":[{"type":"text","text":"If your company has more than one Atlassian organization, you may want to consolidate them so your products, users, and bills are all managed from the same place."}]},{"type":"paragraph","content":[{"type":"text","text":"This is done by transferring all product instances from one organization to another. After the transfer, the unwanted organization is deleted. "}]},{"type":"paragraph","content":[{"type":"text","text":"Whether you can complete this process depends on the setup of your current organizations. There are several scenarios where merging your organizations won’t be possible at this time."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"63oclSvQm8BLuWObwG8fH2"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"There are a number of reasons you may end up with multiple organizations, such as structural changes in your company, a merger or acquisition of another business, or product use growing organically in different teams. The way you sign up for a new product can also result in unwanted organizations. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"6Gkoe0CiXeUXPcEHCRcLgS","label":"Learn how to add a new product to your organization"}}},{"type":"text","text":" "}]},{"type":"paragraph","content":[{"type":"text","text":"Whether you should maintain multiple organizations or consolidate them depends on:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If it’s technically possible for your particular organizations."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Whether it makes business sense for your teams."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"There’s no one-size-fits-all approach, and there are some technical limitations to be aware of."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Is it technically possible to merge my organizations?"}]},{"type":"paragraph","content":[{"type":"text","text":"There are two factors that influence whether you can merge your organizations:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"whether the organizations have multiple sites"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"whether the organizations have have centralized user management"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"The following flowchart maps how these factors impact whether you can transfer products to another organization. "}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"7o6dtdgqrxyNkFSCcoQ7wU"},"layout":"default"}},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Does your organization have multiple sites?"}]},{"type":"paragraph","content":[{"type":"text","text":"To check if you have multiple sites:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"3Io1YTLwkHvPVMeZoJq8Mo"}}},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the sidebar, check how many sites are listed under "},{"type":"text","text":"Sites and Products","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"If there’s more than one site URL listed, you have multiple sites."}]},{"type":"paragraph","content":[{"type":"text","text":"You won’t be able to merge organizations yourself if either the source or destination has multiple sites. If you have an Enterprise plan, your organization is considered to have multiple sites."}]},{"type":"paragraph","content":[{"type":"text","text":"Whether you can merge organizations with multiple sites depends on the user management experience (see more about this below)."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Do you have the centralized user management? "}]},{"type":"paragraph","content":[{"type":"text","text":"Once you’ve confirmed whether both the source and destination organizations have one or multiple sites, you’ll need to check whether you have the centralized user management. "}]},{"type":"paragraph","content":[{"type":"text","text":"To check if you have centralized user management:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Directory","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the sidebar, check whether "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" and "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" are listed. "}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"If "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" and "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" ARE NOT listed in the sidebar you are using the original user management. If either the source or destination organization has multiple sites, you can transfer the product instances by yourself. If the organizations have only one site, you’ll also be able to transfer the site yourself. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"6e1uGcG96IciWuXfUscD1M","label":"Learn how to transfer all products to another organization"}}},{"type":"text","text":" "}]},{"type":"paragraph","content":[{"type":"text","text":"If "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" and "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" ARE listed in the sidebar for either the source or destination organization, you have centralized user management. In this case:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If either your source or destination organization has multiple sites, you won’t be able to transfer your organization."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If both your source and destination organizations only have one site, our support team may be able to turn off centralized user management so you can complete the transfer. Contact our support team to discuss your options."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Does your current organization have "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4b7mQicF5rSfezQOorPDdg"}}},{"type":"text","text":"?"}]},{"type":"paragraph","content":[{"type":"text","text":"Finally if your current organization has trialled or subscribed to "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4b7mQicF5rSfezQOorPDdg"}}},{"type":"text","text":" now or n the past you will not be able merge your organizations yourself. This is because there are some "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4b7mQicF5rSfezQOorPDdg"}}},{"type":"text","text":" configurations that can’t be transferred to another organization."}]},{"type":"paragraph","content":[{"type":"text","text":"Our support team may be able to help you remove these configurations and transfer your products to another organization."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Does it make business sense?"}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Benefits of consolidating organizations"}]},{"type":"paragraph","content":[{"type":"text","text":"There are a number of reasons a single organization may work for you:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"View and manage all users for all your verified domains in the same place."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"View and access a list of all product instances from the same place."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"See all of your bills across all products in one place."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Configure user provisioning for all your users so that all products have access to the same provisioned groups."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Achieve the right balance of governance and administrator autonomy by managing users under a single organization with separate product instances to accommodate the needs of different cohorts."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"There may also be cost benefits if you plan to upgrade to an Enterprise plan."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Reasons you may need to keep organizations separate"}]},{"type":"paragraph","content":[{"type":"text","text":"When you merge organizations you’re essentially allowing one group of administrators to manage all product instances, and everything relating to the people who use them."}]},{"type":"paragraph","content":[{"type":"text","text":"You might need to keep your organizations separate if:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"You need to keep user cohorts and data completely separate and don’t want the same set of organization admins to be able to access and administer all product instances."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Your current setup is complex, and merging your organizations may involve significant effort or risk."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"If you later decide you want to manage some product instances in a separate organization, it may not be straightforward to split your organizations. Our support team may be able to help you with this, but it may involve a cloud-to-cloud migration, or rely on exporting and importing data manually."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Can I move selected product instances or sites?"}]},{"type":"paragraph","content":[{"type":"text","text":"If you don’t want to consolidate your organizations into one, and just want to move some sites, or even some projects or spaces, our support team will be able to help you assess the effort involved and advise on the best approach."}]},{"type":"paragraph","content":[{"type":"text","text":"You may be able to do this via a cloud-to-cloud migration. This is not always a straightforward process and does have several limitations. "},{"type":"text","text":"Prepare sites for a cloud-to-cloud migration","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/before-you-start-copying-product-data/"}}]}]}]}},{"id":"6e1uGcG96IciWuXfUscD1M","title":"Transfer all products to another organization","description":"Complete the transfer checklist before moving all products from one organization to another.","url":"/organization-administration/docs/transfer-products-to-another-organization/","lastPublished":"2024-10-03T05:41:24.081Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Transfer all products to another organization","type":"text"}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"paragraph","content":[{"type":"text","text":"This page does not apply if you have the centralized user management. ","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4z6NnStQDs3aKIXeMsqPmy"}}},{"type":"text","text":" if the "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" list and "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" list are under the "},{"type":"text","text":"Directory","marks":[{"type":"strong"}]},{"type":"text","text":" tab, you have the centralized user management and transferring products is disabled. "},{"type":"text","text":"Contact Support","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/contact"}}]},{"type":"text","text":" to transfer your products to another organization or "},{"type":"text","text":"add a new product to your organization","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/add-a-new-product-to-your-organization"}}]},{"type":"text","text":"."}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"HtbaMbiPo5HkVGZn1ho7k"},"layout":"default"}}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"There are a number of factors that determine whether you can transfer all product instances and merge your organizations. This largely comes down to the complexity of the organization, and whether you have the centralized user management experience. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7BoqV3iUnNywTQoTQmtBuS","label":"Learn whether you can merge organizations"}}}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"1. Plan for the transfer"}]},{"type":"paragraph","content":[{"type":"text","text":"Before you begin, take some time to make sure you understand all the implications of merging two organizations. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7BoqV3iUnNywTQoTQmtBuS"}}}]},{"type":"paragraph","content":[{"type":"text","text":"We also recommend you take some time to plan your transfer and communicate the changes to product admins in advance: "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Inform product admins that you’re transferring their product to another organization ","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"This transfer won’t impact their roles or how they administer products, but it may impact their users if the configuration of the new organization is different."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Review admins for both organizations","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"Anyone who is an organization admin in the original organization will become an organization admin of the destination organization, which means they’ll become a site admin for all sites. If you don’t want someone to have these rights, remove their organization admin role before the transfer."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Review your existing setup and recreate any required configurations in the destination organization","marks":[{"type":"strong"}]},{"type":"hardBreak"},{"type":"text","text":"As part of the transfer process, you’ll be required to remove most of the unwanted organization’s configurations and subscriptions. We recommend you make a note of your existing setup, so you can recreate any required configuration in your destination organization. "}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Transfer checklist: configurations and subscriptions to remove and recreate"}]},{"type":"paragraph","content":[{"type":"text","text":"Before you can begin the transfer, you’ll be prompted to remove certain configurations and subscriptions "},{"type":"text","text":"from your source organization.","marks":[{"type":"strong"}]},{"type":"text","text":" These are outlined in the table below."}]},{"type":"paragraph","content":[{"type":"text","text":"Because some of these changes will impact the way users log in, you should remove the existing setup immediately before starting the transfer. "}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[163]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Security configuration"}]}]},{"type":"tableCell","attrs":{"colwidth":[517]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Remove all security configurations, including SAML SSO and user provisioning for the organization or G suite for sites. After the transfer, you can reconnect your identity provider."},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"74JBMOZFnj8WyNSBp48A2e","label":"Learn how to disconnect your identity provider"}}},{"type":"text","text":" "},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"1IkiUqqoST0KttqRBBnkUC","label":"Learn how to disconnect from Google workspace"}}}]}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Don't de-provision any groups. Disconnect the configuration first on Atlassian side to keep the existing groups and permission settings on the products to transfer."}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Revoke any admin API keys from the "},{"type":"text","text":"API keys","marks":[{"type":"strong"}]},{"type":"text","text":" page. After the transfer, you can create new keys in the new organization, and update any integrations or scripts to use the new keys."},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"2Omd3ce5jdZjWC2vL2DwOT","label":"Learn how to revoke API keys"}}},{"type":"text","text":" "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Delete all data security policies. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"68rDTG3014KYtGenjAfVM6","label":"How to delete a data security policy"}}},{"type":"text","text":" "}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[163]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Subscriptions and plans"}]}]},{"type":"tableCell","attrs":{"colwidth":[517]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Cancel your "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4SyRn4eeXXBjmcOaJtiYm2"}}},{"type":"text","text":" subscription. Resubscribe after the transfer."},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"bELd1t0RVz4nexe9q99yj","label":"Learn how to unsubscribe"}}},{"type":"text","text":" "}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"When you cancel "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4SyRn4eeXXBjmcOaJtiYm2"}}},{"type":"text","text":", we’re unable to transfer your subscription, but we do offer a refund for the old subscription. To request a refund, fill out the "},{"type":"text","text":"Bill and Licensing contact form","marks":[{"type":"link","attrs":{"href":"https://www.atlassian.com/company/contact/purchasing-licensing#/"}}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"If you have trialed or subscribed to Atlassian Guard Premium our support team will need to help you transfer your products. This is because there are some Atlassian Guard Premium configurations that can’t be transferred."}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Cancel any Enterprise plans. Resubscribe after the transfer. Send an email to sales-ops-support@atlassian.com for assistance."}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[163]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Domains"}]}]},{"type":"tableCell","attrs":{"colwidth":[517]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Remove all verified and unverified domains from the "},{"type":"text","text":"Domains","marks":[{"type":"strong"}]},{"type":"text","text":" page. After the transfer, you can reverify your domains in the new organization. "},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"1nt0Lur1mSm9Y9sfW7xgym","label":"Learn how to remove domains"}}},{"type":"text","text":" "}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Depending on your DNS host, it may take up to 72 hours for your domain to verify and DNS changes to take effect. We recommend planning for this during an optimal time window."}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Remove both verified and unverified email domains from the "},{"type":"text","text":"Emails","marks":[{"type":"strong"}]},{"type":"text","text":" page under "},{"type":"text","text":"Email domains","marks":[{"type":"strong"}]},{"type":"text","text":". After the transfer, you can add these email domains to the new organization. "},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"3XMl7HMpJ3MVzeipexIkaK","label":"Learn how to remove an email domain"}}},{"type":"text","text":" "}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[163]},"content":[{"type":"paragraph","content":[{"type":"text","text":"User invites"}]}]},{"type":"tableCell","attrs":{"colwidth":[517]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"For each site in the destination organization, recreate any approved domains, user invites, or invitation links."},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"3lRCPnB3nxgKKtVODuYUII","label":"Learn how to change how users get site access"}}}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[163]},"content":[{"type":"paragraph","content":[{"type":"text","text":"HIPAA compliance"}]}]},{"type":"tableCell","attrs":{"colwidth":[517]},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If any products require HIPAA compliance, sign the Business Associate Agreement (BAA) contract in the destination organization before you complete the transfer. You only need to do this if those products have Standard or Premium plans. After the transfer, verify that your products are tagged for HIPAA compliance."},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"42eCAFGoheuZaQLTS70MZu"}}}]}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"2. Transfer all products"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"type":"text","text":"These steps only apply if both of your organizations "},{"type":"text","text":"do not","marks":[{"type":"strong"}]},{"type":"text","text":" have the centralized user management experience. (If your "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" list and "},{"type":"text","text":"Groups","marks":[{"type":"strong"}]},{"type":"text","text":" list appear under the "},{"type":"text","text":"Directory","marks":[{"type":"strong"}]},{"type":"text","text":" tab in "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":" you have the centralized user management). "}]},{"type":"paragraph","content":[{"type":"text","text":"If you have the centralized user management experience, there are some options. "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7BoqV3iUnNywTQoTQmtBuS","label":"Learn whether you can merge organizations"}}},{"type":"text","text":" "}]}]},{"type":"paragraph","content":[{"type":"text","text":"You need to be an organization administrator in "},{"type":"text","text":"both","marks":[{"type":"em"}]},{"type":"text","text":" organizations to do this. You also need to have completed the preparation we recommend above."}]},{"type":"paragraph","content":[{"type":"text","text":"The transfer process is permanent and can’t be undone. "}]},{"type":"paragraph","content":[{"type":"text","text":"To transfer all product instances from one organization to another:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}},{"type":"text","text":" You should select the organization you no longer want to use."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4J04Z3NltfwJgnE9wcDfPN"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Make sure you’ve completed all the tasks in the pre-transfer checklist. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Transfer products","marks":[{"type":"strong"}]},{"type":"text","text":" and follow the steps. We’ll walk you through selecting the destination organization and reviewing your changes before you confirm the transfer."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If your organization uses Atlassian Analytics, Jira Service Management, or Opsgenie, "},{"type":"text","text":"create a support ticket","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/contact/#/"}}]},{"type":"text","text":" for "},{"type":"text","text":"Technical issues and bugs","marks":[{"type":"strong"}]},{"type":"text","text":" to ensure your Atlassian accounts are properly associated with your new organization. Until this request is complete, you may experience data discrepancies in Atlassian Analytics and in-product asset and operations reporting within Jira Service Management and Opsgenie."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Once the product instances and account data have been transferred, we’ll delete the empty organization. "}]},{"type":"paragraph","content":[{"type":"text","text":"Access for your users will be uninterrupted, but they may notice some differences logging in if your single sign-on configuration is different in the destination organization. "}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"4E7QpQ6KpF34Oa0mEnvAVT"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"You can now proceed to recreate any API keys, allowlists, domains, and other configurations in the destination organization if you’ve not already done so."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"What will change after I transfer all products to another organization?"}]},{"type":"paragraph","content":[{"type":"text","text":"It’s important to know what to expect after you transfer all products and merge organizations."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Things that won’t change"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Users won’t experience downtime or loss of access."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Users keep the same product access and permissions."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Product admins of transferred products will remain product admins of those product instances."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Site admins of transferred sites remain site admins of those sites."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Organization admins of the destination organization will remain organization administrators."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Transferred products retain their URLs, permissions, projects, spaces, controls, and apps."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Transferred products remain separate. If both organizations had the same products, you’ll have multiple product instances after the transfer (nothing will be merged)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"You will have the same number of bills (except for "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"32rh3DLuu7FT2Wxp0JO3Bp"}}},{"type":"text","text":") as bills for transferred products will remain separate."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Product bills will still be organized by site."}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Things that will change"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Anyone with the organization admin role in the original organization will become an organization admin in the destination organization and will be added as a site admin for all associated sites."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"The Overview and Products tabs in "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":" will list all products in the merged organization."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"The unwanted organization will no longer appear on the landing page at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Your bill may increase if organization admins added as part of the transfer get product access they previously didn't have. (If you don't want to pay for their access, you can update their admin and product permissions after the transfer is complete)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"The way users log in may temporarily change. A user may need to set a password to log in after SSO is turned off in the unwanted organization, but before the transfer is complete and SSO set up in the new organization."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you were required to switch back to the old user management to complete the transfer, you will notice differences in the navigation at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com/"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"User search results for mentions and user pickers may be inconsistent for up to 12 hours following the transfer."}]}]}]}]}},{"id":"2H3hTRsELPo0GoKqlFiaVC","title":"Migrate from Jira Work Management to Jira","description":"To manually migrate your users from Jira Work Management to Jira, follow these steps.","url":"/organization-administration/docs/migrate-from-jira-work-management-to-jira/","lastPublished":"2024-10-28T04:20:55.500Z","pageType":"topic","body":{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1},"content":[{"text":"Migrate from Jira Work Management to Jira","type":"text"}]},{"type":"paragraph","content":[{"type":"text","text":"Customers who are licensed to a standalone Jira Work Management subscription will be given the option to migrate to Jira, gaining access to both business and software projects."}]},{"type":"paragraph","content":[{"type":"text","text":"Automatic migration to Jira will begin in early 2025."}]},{"type":"paragraph","content":[{"type":"text","text":"Manual migration* is available as an alternate option for customers with more complex requirements, or for customers who opt out of automatic migration. "}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Before manual migration"}]},{"type":"paragraph","content":[{"type":"text","text":"Before manually migrating from Jira Work Management to Jira, "},{"type":"text","text":"opt out of auto-migration here","marks":[{"type":"link","attrs":{"href":"https://privacy.atlassian.net/servicedesk/customer/portal/1/create/51"}}]},{"type":"text","text":". "}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"How to manually migrate"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"type":"text","text":"*"},{"type":"text","text":"Organization admin","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/#Admin-roles"}}]},{"type":"text","text":" permissions are required to conduct a manual migration. To ensure all relevant notifications are received during the migration, "},{"type":"text","text":"we strongly suggest the org admin also becomes a billing admin","marks":[{"type":"strong"}]},{"type":"text","text":". See "},{"type":"text","text":"Understand billing administration","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/#Add-a-billing-admin"}}]},{"type":"text","text":" to learn how to add a billing admin to your organization."}]},{"type":"paragraph","content":[{"type":"text","text":"The instructions below are for migrating from one product to another within the same "},{"type":"text","text":"organization","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/organization-administration/docs/get-started-with-an-atlassian-organization/"}}]},{"type":"text","text":","},{"type":"text","text":" ","marks":[{"type":"em"}]},{"type":"text","text":"not between different organizations. To manually migrate from one organization to a different one, contact "},{"type":"text","text":"Atlassian Support","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/contact/#/"}}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"Any deviations from the steps below may impact product and feature permissions. Follow the steps below to avoid unexpected changes to your permissions."}]}]},{"type":"paragraph","content":[{"type":"text","text":"To manually migrate your users from Jira Work Management to Jira, follow the steps below ("},{"type":"text","text":"organization admin","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/#Admin-roles"}}]},{"type":"text","text":" permissions required):"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you don’t already have Jira as a separate product","marks":[{"type":"strong"}]},{"type":"text","text":", you’ll need to add it:"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to Settings > User management (under Atlassian Admin)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you have multiple organizations, select the one containing your Jira Work Management site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Products from the top menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Add product."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Jira."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Create a new site for the new Jira product, or add it to one of your existing sites."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Moving users from Jira Work Management to Jira","marks":[{"type":"strong"}]},{"type":"text","text":" (in the same organization):"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"(Skip to step C if you’re still within Atlassian Admin.)"},{"type":"text","text":" ","marks":[{"type":"em"}]},{"type":"text","text":"Go to Settings > User management (under Atlassian Admin)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you have multiple organizations, select the one containing your Jira Work Management site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Directory from the top menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Groups from the side menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the group(s) that currently provide access to Jira Work Management. (These groups are usually in the format of "},{"type":"text","text":"jira-workmanagement-users-{yoursitename}","marks":[{"type":"code"}]},{"type":"text","text":". You can hover over the Access to column, to see which product(s) are included.)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Within each group(s), select Add product (near the bottom-right of your screen)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Next to the Jira site you want to migrate users into, select User from the product roles dropdown menu, and select Add."}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Verify successful migration"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"On the same Groups page as above, confirm that the groups you updated now include product access to Jira. There are several ways to do this:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Hover over the Access to column to see which product(s) are included."},{"type":"hardBreak"},{"type":"text","text":"or"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select each group you modified and view the Product access section."},{"type":"hardBreak"},{"type":"text","text":"or"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Products (top menu). Locate the Jira site you wanted to migrate users into. Select Manage product. The groups you selected should be listed."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Billing from the top menu. Select the number of billable users for the Jira site you’re migrating into. Those users should now have access to the Jira site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"(Optional) Ask one of your migrated users (with Create project permissions) to create a software project. If they can, this confirms they have access to Jira."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"You have successfully migrated if you can confirm the above. If you cannot verify successful migration, contact "},{"type":"text","text":"Atlassian Support","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/contact/#/"}}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"If you have multiple Jira Work Management instances within the same organization, repeat the steps above for each."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"How to request your 10% discount"}]},{"type":"paragraph","content":[{"type":"text","text":"Current Jira Work Management subscription holders are eligible for a "},{"type":"text","text":"10% discount towards a Jira subscription","marks":[{"type":"link","attrs":{"href":"https://www.atlassian.com/licensing/jira-core#discount-switch-jira"}}]},{"type":"text","text":" to help make the transition to Jira easier."}]},{"type":"paragraph","content":[{"type":"text","text":"After verifying successful migration ","marks":[{"type":"strong"}]},{"type":"text","text":"(as detailed above), contact us to request your "},{"type":"text","text":"10% discount","marks":[{"type":"link","attrs":{"href":"https://www.atlassian.com/licensing/jira-core#discount-switch-jira"}}]},{"type":"text","text":":"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to Atlassian’s "},{"type":"text","text":"Enterprise contact sales","marks":[{"type":"link","attrs":{"href":"https://www.atlassian.com/enterprise/contact?formType=pricing-quotes"}}]},{"type":"text","text":" page."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select ‘pricing and quotes’ in the ‘I’d like to discuss’ dropdown menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Add your details."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Open the ‘Which product or service are you enquiring about?’ dropdown menu:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select the Cloud tab."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Jira."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the ‘Your question’ section, mention:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"“Manual migration discount for Jira Work Management to Jira.”"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"The site URL of the Jira instance(s) you have migrated your Jira Work Management users into. (To locate your site’s URL, go to Products > Product URLs.)"}]}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"We’ll aim to respond within a few days."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Cancel your Jira Work Management subscription"}]},{"type":"paragraph","content":[{"type":"text","text":"After receiving the discount, "},{"type":"text","text":"cancel your original Jira Work Management subscription","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/"}}]},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"(Optional) Modify your groups"}]},{"type":"paragraph","content":[{"type":"text","text":"Rename the group (to identify newly-migrated groups more easily):","marks":[{"type":"strong"}]}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to Settings > User management (under Atlassian Admin)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you have multiple organizations, select the one containing your Jira site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Directory from the top menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Groups from the side menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Show details > "},{"type":"text","text":"••• ","marks":[{"type":"strong"}]},{"type":"text","text":"(more)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Edit group name. (For example, you may want to rename your groups ‘Previous-JWM-users’ and ‘Migrated-JWM-users'.)"},{"type":"hardBreak"},{"type":"text","text":"Read more about editing a group","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/edit-a-group/"}}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Make the migrated group a default access group","marks":[{"type":"strong"}]},{"type":"text","text":" (which means people added to the site will automatically have access to the group):"}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to Settings > User management (under Atlassian Admin)."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you have multiple organizations, select the one containing your Jira site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select Products from the top menu."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Next to the relevant Jira site, click Manage Product."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Next to the relevant group, select "},{"type":"text","text":"•••","marks":[{"type":"strong"}]},{"type":"text","text":" (more) > Update default group setting."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select User > Update. "},{"type":"hardBreak"},{"type":"text","text":"Read more about default groups and permissions","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/user-management/docs/default-groups-and-permissions/"}}]},{"type":"text","text":"."}]}]}]}]}}],"deployment":"Not Applicable","collections":[{"id":"6odzygkPJTic1g9iWc94su","pageType":"Documentation","title":"Learn about Atlassian organizations","description":"New to administering Atlassian cloud products? Learn about Atlassian organizations and what it means to be an organization admin.","url":"/organization-administration/docs/learn-about-atlassian-organizations/"},{"id":"3rtvCd6GOigLZu1bQwWq1c","pageType":"Documentation","title":"Manage products from your Atlassian organization","description":"Managing products from an organization? 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5.514 8.017 7.446 8 9.95l.005.147a.992.992 0 0 0 .982.904c.552 0 1-.447 1.002-.998a2.004 2.004 0 0 1 4.007-.002c0 1.102-.898 2-2.003 2H12a1 1 0 0 0-1 .987v2.014a1.001 1.001 0 0 0 2.004 0v-.782c0-.217.145-.399.35-.472A3.99 3.99 0 0 0 15.89 9.05" fill="inherit"/></g></svg></span><a href="" data-testid="atlas_link"><span>Contact support</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://www.atlassian.com/university" data-testid="atlas_link"><span>Training & Certification</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://www.atlassian.com/cloud-migration" data-testid="atlas_link"><span>Atlassian Migration Program</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://confluence.atlassian.com/gdpr" data-testid="atlas_link"><span>GDPR guides</span></a></li><li data-testid="dropdown_item" class="nav-links__item"><a href="https://www.atlassian.com/enterprise/services" 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data-testid="atlas_link"><span>Atlassian.com</span></a></li></ul></div></div></div></div></div><div class="main-content-container flex-container margin-top-medium" id="maincontent"><aside class=""><div class="pagetree-expander" data-testid="pagetree-expander" role="button" tabindex="0" aria-label="open page tree"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M7 7h10a1 1 0 0 1 0 2H7a1 1 0 1 1 0-2zm0 4h10a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2zm0 4h5a1 1 0 0 1 0 2H7a1 1 0 0 1 0-2z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><div class="pagetree pagetree--hidden" data-testid="pagetree"><div class="pagetree__inner"><div class="pagetree__context"><div data-testid="pagetree-back-arrow" class="pagetree__back-arrow" role="button" aria-label="close page tree" tabindex="0"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M8.414 11.5H18a1 1 0 0 1 0 2H8.414l3.793 3.793a1 1 0 0 1-1.414 1.414l-5.5-5.5a1 1 0 0 1 0-1.414l5.5-5.5a1 1 0 0 1 1.414 1.414L8.414 11.5z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><img class="pagetree__icon" alt="Organization administration" height="40" width="40"/><div><a href="/organization-administration/resources/" class="pagetree__title" data-testid="pagetree-title" data-event-container="pagetree" data-event-component="pagetreeTitle" data-track-event="clicked">Organization administration</a><p class="pagetree__subhead">Documentation</p></div></div><ul class="pagetree__list pagetree__list--root"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/learn-about-atlassian-organizations/" data-testid="atlas_link">Learn about Atlassian organizations</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-an-atlassian-organization/" data-testid="atlas_link">What is an Atlassian organization?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/get-started-with-an-atlassian-organization/" data-testid="atlas_link">Get started with an Atlassian organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/explore-an-atlassian-organization/" data-testid="atlas_link">Navigate the Atlassian administration</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-many-instances-of-a-product-does-my-organization-need/" data-testid="atlas_link">What are the benefits of multiple instances?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/understand-atlassian-access/" data-testid="atlas_link">Understand Atlassian Guard</a></li><li class="pagetree__item "><a href="/organization-administration/docs/organization-admin-abilities-for-cloud-products/" data-testid="atlas_link">Organization admin abilities for cloud products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-an-organization-with-the-admin-apis/" data-testid="atlas_link">Manage an organization with the admin APIs</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/delete-an-atlassian-organization/" data-testid="atlas_link">Delete an Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/back-up-your-data/" data-testid="atlas_link">Back up your data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-domains-and-products-from-your-organization/" data-testid="atlas_link">Remove domains and products from your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/delete-your-organization/" data-testid="atlas_link">Delete your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/can-i-restore-an-organization/" data-testid="atlas_link">Can I restore an organization?</a></li></ul></li></ul></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-products-from-your-atlassian-organization/" data-testid="atlas_link">Manage products from your Atlassian organization</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/organization-administration/docs/add-a-new-product-to-your-organization/" data-testid="atlas_link">Add a new product to your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/set-your-sites-landing-product/" data-testid="atlas_link">Set your site’s landing product</a></li><li class="pagetree__item "><a href="/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/" data-testid="atlas_link">IP addresses and domains for Atlassian cloud products</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/add-custom-email-addresses-for-product-notifications/" data-testid="atlas_link">Add custom email addresses for product notifications</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-benefits-of-dmarc/" data-testid="atlas_link">What are the benefits of DMARC?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-steps-for-setting-up-custom-email-addresses/" data-testid="atlas_link">What are the steps for setting up custom email addresses?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-dns-records-required-for-configuring-dmarc/" data-testid="atlas_link">What are the DNS records required for configuring DMARC?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-your-email-domain/" data-testid="atlas_link">Add your email domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-and-add-dns-records-to-your-domain-provider/" data-testid="atlas_link">Copy and add DNS records to your domain provider</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-email-addresses-for-your-domain/" data-testid="atlas_link">Add email addresses for your domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-an-email-domain/" data-testid="atlas_link">Remove an email domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-an-email-address-for-your-domain/" data-testid="atlas_link">Remove an email address for your domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/make-an-email-address-unavailable-in-a-product/" data-testid="atlas_link">Make an email address unavailable in a product</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/update-your-product-and-site-url/" data-testid="atlas_link">Update your product and site URL</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/" data-testid="atlas_link">Can I update the URL used to access a product?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/update-a-product-url/" data-testid="atlas_link">Update a product URL subdomain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/does-updating-a-products-url-impact-its-installed-apps/" data-testid="atlas_link">Does updating a product's URL impact its apps?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-a-custom-domain/" data-testid="atlas_link">Add a custom domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-or-deactivate-a-custom-domain/" data-testid="atlas_link">Remove or deactivate a custom domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-custom-domains/" data-testid="atlas_link">Troubleshoot custom domains</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/should-i-merge-my-atlassian-organizations/" data-testid="atlas_link">Can I merge my Atlassian organizations?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/transfer-products-to-another-organization/" data-testid="atlas_link">Transfer all products to another organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/migrate-from-jira-work-management-to-jira/" data-testid="atlas_link">Migrate from Jira Work Management to Jira</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-product-changes-from-an-atlassian-organization/" data-testid="atlas_link">Manage product changes from an Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/manage-product-release-tracks/" data-testid="atlas_link">Manage product release tracks</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-atlassian-product-sandboxes/" data-testid="atlas_link">Manage Atlassian product sandboxes</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-sandboxes/" data-testid="atlas_link">What are sandboxes?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-sandbox/" data-testid="atlas_link">Create a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-production-data-to-sandbox/" data-testid="atlas_link">Copy production data to sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-is-copied-to-sandboxes/" data-testid="atlas_link">What data is copied to sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-latest-sandbox-update/" data-testid="atlas_link">View latest sandbox update</a></li><li class="pagetree__item "><a href="/organization-administration/docs/update-a-sandbox-url/" data-testid="atlas_link">Update a sandbox URL</a></li><li class="pagetree__item "><a href="/organization-administration/docs/grant-access-to-a-sandbox/" data-testid="atlas_link">Grant access to a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/delete-a-sandbox/" data-testid="atlas_link">Delete a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-a-sandbox/" data-testid="atlas_link">Restore a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-apps-for-sandboxes/" data-testid="atlas_link">Manage apps for sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/jira-family-and-sandboxes/" data-testid="atlas_link">Jira family and sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/invalid-or-missing-filters-for-sandbox/" data-testid="atlas_link">Invalid or missing filters for Sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/sandbox-data-copy-and-data-protection/" data-testid="atlas_link">Sandbox data copy and data protection</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/keep-track-of-maintenance-windows/" data-testid="atlas_link">Keep track of maintenance windows</a></li><li class="pagetree__item "><a href="/organization-administration/docs/keep-up-with-atlassian-changes-to-products/" data-testid="atlas_link">Keep up with Atlassian changes to products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/defer-atlassian-changes-rolling-out-to-your-products/" data-testid="atlas_link">Defer Atlassian changes rolling out to your products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-atlassian-experiments/" data-testid="atlas_link">Manage Atlassian experiments</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/connect-to-self-managed-products-with-application-tunnels/" data-testid="atlas_link">Connect to self-managed products with application tunnels</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-application-tunnels/" data-testid="atlas_link">What are application tunnels?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/configure-application-tunnels/" data-testid="atlas_link">Configure application tunnels</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/install-application-tunnels-from-atlassian-marketplace/" data-testid="atlas_link">Install application tunnels from Atlassian Marketplace</a></li><li class="pagetree__item "><a href="/organization-administration/docs/configure-required-connections-and-upstream-ports/" data-testid="atlas_link">Configure required connections and upstream ports</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-an-application-tunnel-to-your-self-managed-instance/" data-testid="atlas_link">Create an application tunnel to your self-managed instance</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-tunneled-application-link/" data-testid="atlas_link">Create a tunneled application link</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-cloud-products-that-use-the-tunnel/" data-testid="atlas_link">View cloud products that use the tunnel</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-application-tunnels/" data-testid="atlas_link">Troubleshoot application tunnels</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/application-tunnel-security/" data-testid="atlas_link">Application tunnel security</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/security-overview-of-application-tunnels/" data-testid="atlas_link">Security overview of application tunnels</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-data-encrypted-in-application-tunnels/" data-testid="atlas_link">How is data encrypted in application tunnels?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-application-tunnel-access-controlled/" data-testid="atlas_link">How is application tunnel access controlled?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-product-access-controlled/" data-testid="atlas_link">How is product access controlled?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/regenerate-the-security-key-of-an-existing-tunnel/" data-testid="atlas_link">Regenerate the security key of an existing tunnel</a></li><li class="pagetree__item "><a href="/organization-administration/docs/set-up-automatic-key-rotation/" data-testid="atlas_link">Set up automatic key rotation</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-are-app-tunnels-different-from-opening-the-firewall/" data-testid="atlas_link">How are app tunnels different from opening the firewall?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-can-you-track-traffic-coming-through-an-app-tunnel/" data-testid="atlas_link">How can you track traffic coming through an app tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-do-you-prevent-attackers-from-connecting-to-a-tunnel/" data-testid="atlas_link">How do you prevent attackers from connecting to a tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-can-atlassian-cloud-retrieve-through-a-tunnel/" data-testid="atlas_link">What data can Atlassian Cloud retrieve through a tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/whats-the-purpose-of-the-security-key/" data-testid="atlas_link">What's the purpose of the security key?</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/available-statuses-for-application-tunnels/" data-testid="atlas_link">Available statuses for application tunnels</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/control-your-shadow-it-footprint/" data-testid="atlas_link">Control your shadow IT footprint</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-the-impact-of-shadow-it-on-my-organization/" data-testid="atlas_link">What is the impact of shadow IT on my organization?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/discover-products-your-users-administer/" data-testid="atlas_link">Discover products your users administer</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/how-to-work-with-admins-of-discovered-products/" data-testid="atlas_link">What are my options for discovered products?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-discovered-products/" data-testid="atlas_link">Review discovered products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-emails-about-discovered-products/" data-testid="atlas_link">Review emails about discovered products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-a-list-of-discovered-products/" data-testid="atlas_link">Export a list of discovered products</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-your-users-requests-for-products/" data-testid="atlas_link">Manage your users' requests for products</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/update-product-request-settings/" data-testid="atlas_link">Update product request settings</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-product-requests/" data-testid="atlas_link">Review product requests</a></li><li class="pagetree__item "><a href="/organization-administration/docs/why-can-users-create-products-when-requests-are-required/" data-testid="atlas_link">Why can users create products when requests are required?</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/copy-product-data/" data-testid="atlas_link">Copy data from one instance of a cloud product to another</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/before-you-start-copying-product-data/" data-testid="atlas_link">Before you start copying product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-how-copying-affects-your-billing/" data-testid="atlas_link">Understand how copying affects your billing</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/what-product-data-is-copied/" data-testid="atlas_link">What product data is copied</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-jira-data/" data-testid="atlas_link">Copy Jira data </a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-confluence-data/" data-testid="atlas_link">Copy Confluence data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/" data-testid="atlas_link">Manage users and groups when you copy product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/copy-users-when-youve-subscribed-to-free-plans/" data-testid="atlas_link">Copy users when you've subscribed to Free plans</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-blocklisted-groups-and-their-users/" data-testid="atlas_link">Manage blocklisted groups and their users</a></li><li class="pagetree__item "><a href="/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/" data-testid="atlas_link">Understand how permissions can change when copying groups</a></li><li class="pagetree__item "><a href="/organization-administration/docs/list-of-confluence-users-we-copy/" data-testid="atlas_link">Users we move when you copy only users related to spaces you select</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-jira-service-management-customers-and-organizations/" data-testid="atlas_link">Copy Jira Service Management customers and organizations</a></li><li class="pagetree__item "><a href="/organization-administration/docs/soft-limits-for-copying-jira-data/" data-testid="atlas_link">Soft limits for copying Jira data</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/troubleshoot-issues-with-copying-product-data/" data-testid="atlas_link">Troubleshoot issues with copying product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/copy-customers-with-mismatched-account-types/" data-testid="atlas_link">Copy customers with mismatched account types</a></li><li class="pagetree__item "><a href="/organization-administration/docs/invalid-or-missing-board-filters/" data-testid="atlas_link">Invalid or missing board filters</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-duplicate-customer-organizations-when-copying-product-data/" data-testid="atlas_link">Remove duplicate customer organizations when copying product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-story-and-epic-issue-types-during-copy-product-data/" data-testid="atlas_link">Manage Story and Epic issue types when copying product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-broken-links-after-copying-confluence-data/" data-testid="atlas_link">Resolve broken links after copying Confluence data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-duplicate-spaces-when-copying-confluence-data/" data-testid="atlas_link">Resolve duplicate spaces when copying Confluence data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-issue-and-page-links-after-copying-jira-cloud-data/" data-testid="atlas_link">Resolve issue and page links after copying Jira Cloud data</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/" data-testid="atlas_link">Privacy and data protection when you copy product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-data-is-linked-between-instances/" data-testid="atlas_link">How data is linked between instances</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-boards-and-filters-when-you-copy-product-data/" data-testid="atlas_link">Manage boards and filters when you copy product data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-plans-in-jira-when-you-copy-product-data/" data-testid="atlas_link">Manage plans in Jira when you copy product data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/reports-and-how-to-access-them/" data-testid="atlas_link">Reports and how to access them</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-atlassian-products-for-hipaa/" data-testid="atlas_link">Manage Atlassian products for HIPAA </a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-hipaa-compliance-for-atlassian-products/" data-testid="atlas_link">Understand HIPAA compliance for Atlassian products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/sign-a-business-associate-agreement-baa/" data-testid="atlas_link">Sign a Business Associate Agreement (BAA)</a></li><li class="pagetree__item "><a href="/organization-administration/docs/tag-products-to-enable-hipaa/" data-testid="atlas_link">Tag products to enable HIPAA</a></li><li class="pagetree__item "><a href="/organization-administration/docs/the-hipaa-implementation-guide/" data-testid="atlas_link">The HIPAA Implementation Guide</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-backup-and-restore-for-atlassian-products/" data-testid="atlas_link">Manage backup and restore for Atlassian products</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-the-backup-and-restore-solution/" data-testid="atlas_link">What is the backup and restore solution?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-backup-policy-and-run-backups/" data-testid="atlas_link">Create a backup policy and run backups</a></li><li class="pagetree__item "><a href="/organization-administration/docs/download-your-backup/" data-testid="atlas_link">Download your backup</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-is-backed-up-and-restored/" data-testid="atlas_link">What data is backed up and restored</a></li><li class="pagetree__item "><a href="/organization-administration/docs/backup-and-restore-limitations/" data-testid="atlas_link">Backup and restore limitations</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-backup-and-restore-with-sharding/" data-testid="atlas_link">Manage backup and restore with sharding </a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-backup-policies/" data-testid="atlas_link">Manage backup policies</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/create-a-backup-policy/" data-testid="atlas_link">Create a backup policy</a></li><li class="pagetree__item "><a href="/organization-administration/docs/run-a-backup/" data-testid="atlas_link">Run a backup</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-backups-to-external-cloud-storages/" data-testid="atlas_link">Export backups to external cloud storages</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-backup-policy-details/" data-testid="atlas_link">View backup policy details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-backup-details/" data-testid="atlas_link">View backup details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/edit-a-backup-policy/" data-testid="atlas_link">Edit a backup policy</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-external-cloud-storages/" data-testid="atlas_link">Manage external cloud storages</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/connect-an-amazon-s3-storage/" data-testid="atlas_link">Connect an Amazon S3 storage</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/privacy-and-data-protection-when-you-back-up-and-restore-atlassian-data/" data-testid="atlas_link">Privacy and data protection when you back up and restore Atlassian data</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/restore-product-data-from-a-backup/" data-testid="atlas_link">Restore product data from backup</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/restore-backup-from-the-internal-atlassian-storage/" data-testid="atlas_link">Restore backup from the internal Atlassian storage</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-backup-from-your-local-system/" data-testid="atlas_link">Restore backup from your local system</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-from-your-amazon-s3-storage/" data-testid="atlas_link">Restore from your Amazon S3 storage</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/enterprise-plans/" data-testid="atlas_link">Manage your Enterprise plan</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/get-started-with-your-enterprise-plan/" data-testid="atlas_link">Get started with your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-is-an-enterprise-plan/" data-testid="atlas_link">What is an Enterprise plan?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/get-a-quote-for-an-enterprise-plan/" data-testid="atlas_link">Get a quote for an Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/do-multiple-instances-affect-app-costs-in-enterprise-plans/" data-testid="atlas_link">Do multiple instances affect app costs in Enterprise plans?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-or-remove-products-from-your-enterprise-plan/" data-testid="atlas_link">Add or remove products from your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-and-remove-apps-from-your-enterprise-plan/" data-testid="atlas_link">Add and remove apps from products in your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/monitor-your-enterprise-user-counts/" data-testid="atlas_link">Monitor your Enterprise user counts</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/report-and-track-data-across-your-organization/" data-testid="atlas_link">Report and track data across your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/gain-insights-into-product-usage-and-security-practices/" data-testid="atlas_link">Gain insights into product usage and security practices</a></li><li class="pagetree__item "><a href="/organization-administration/docs/track-storage-and-move-data-across-products/" data-testid="atlas_link">Track storage and move data across products</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/export-user-accounts/" data-testid="atlas_link">Export user accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/export-users-from-a-site/" data-testid="atlas_link">Export users from a site</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-managed-accounts/" data-testid="atlas_link">Export managed accounts</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-members-from-authentication-policies/" data-testid="atlas_link">Export members from authentication policies</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/track-user-api-token-usage-in-your-organization/" data-testid="atlas_link">Track user API tokens in your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-user-api-tokens/" data-testid="atlas_link">Understand user API tokens</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-user-api-tokens/" data-testid="atlas_link">View user API tokens</a></li><li class="pagetree__item "><a href="/organization-administration/docs/revoke-user-api-tokens/" data-testid="atlas_link">Revoke user API tokens</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/use-ai-in-your-organization/" data-testid="atlas_link">Use AI in your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/administer-atlassian-rovo-for-your-organization/" data-testid="atlas_link">Administer Atlassian Rovo for your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/" data-testid="atlas_link">Activate or deactivate Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-or-edit-rovo-search-bookmarks/" data-testid="atlas_link">Add or edit Rovo Search bookmarks</a></li><li class="pagetree__item "><a href="/organization-administration/docs/test-drive-rovo-with-your-organization/" data-testid="atlas_link">Test drive Rovo with your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-to-tell-your-organization-about-rovo/" data-testid="atlas_link">How to tell your organization about Rovo</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-rovo-connectors/" data-testid="atlas_link">Manage Rovo connectors</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/connect-custom-website-to-rovo/" data-testid="atlas_link">Connect custom website to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-github-to-rovo/" data-testid="atlas_link">Connect Github to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-google-drive-to-rovo/" data-testid="atlas_link">Connect Google Drive to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-microsoft-teams-to-rovo/" data-testid="atlas_link">Connect Microsoft Teams to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-sharepoint-to-rovo/" data-testid="atlas_link">Connect SharePoint to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-slack-to-rovo/" data-testid="atlas_link">Connect Slack to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-connector-details/" data-testid="atlas_link">Manage connector details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/disconnect-a-product-from-rovo/" data-testid="atlas_link">Disconnect a product from Rovo</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/what-is-atlassian-intelligence/" data-testid="atlas_link">What is Atlassian Intelligence?</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/usage-limits-in-atlassian-intelligence/" data-testid="atlas_link">What are Atlassian Intelligence usage limits?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/get-started-with-atlassian-intelligence-guide/" data-testid="atlas_link">Guide: Get started with Atlassian Intelligence</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/how-to-use-atlassian-intelligence-in-your-tools/" data-testid="atlas_link">Using Atlassian Intelligence in your products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/overview-of-atlassian-intelligence-features/" data-testid="atlas_link">Overview of Atlassian Intelligence features</a></li><li class="pagetree__item "><a href="/organization-administration/docs/best-practices-for-atlassian-intelligence/" data-testid="atlas_link">Best practices for Atlassian Intelligence</a></li><li class="pagetree__item "><a href="/organization-administration/docs/activate-atlassian-intelligence-for-products/" data-testid="atlas_link">Activate Atlassian Intelligence for products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-atlassian-intelligence/" data-testid="atlas_link">Troubleshoot Atlassian Intelligence</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/understand-atlassian-intelligence-features-in-products/" data-testid="atlas_link">Explore Atlassian Intelligence features</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-software/" data-testid="atlas_link">Atlassian Intelligence features in Jira</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-confluence/" data-testid="atlas_link">Atlassian Intelligence features in Confluence</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-service-management/" data-testid="atlas_link">Atlassian Intelligence features in Jira Service Management</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-bitbucket/" data-testid="atlas_link">Atlassian Intelligence features in Bitbucket</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-trello/" data-testid="atlas_link">Atlassian Intelligence features in Trello</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-atlassian-analytics/" data-testid="atlas_link">Atlassian Intelligence features in Atlassian Analytics</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-product-discovery/" data-testid="atlas_link">Atlassian Intelligence features in Jira Product Discovery</a></li></ul></li></ul></li></ul></div></div></aside><main><div data-testid="collection__header" class="anthology__sub-header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/organization-administration/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Organization administration Resources</span></span></a></div></div></div></div><div class="anthology__hero margin-top-medium"><div class="anthology__hero--primary"><h1>Manage products from your Atlassian organization</h1></div></div><div data-testid="topic-card" class="cards margin-top-medium "><ul class="cards__inner"><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/add-a-new-product-to-your-organization/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Add a new product to your organization</p></div></header><p class="cards__body margin-top-small">Set up a product for your users by adding it to a new or existing site.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/set-your-sites-landing-product/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Set your site’s landing product</p></div></header><p class="cards__body margin-top-small">Select a product you want to send users to first when they log in with your site URL.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">IP addresses and domains for Atlassian cloud products</p></div></header><p class="cards__body margin-top-small">Make sure users can access Atlassian cloud products from the right domains and IP addresses.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/add-custom-email-addresses-for-product-notifications/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Add custom email addresses for product notifications</p></div></header><p class="cards__body margin-top-small">Set up custom email addresses so that product notification emails look like they’re coming from your company’s domain. </p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topics</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/update-your-product-and-site-url/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Update your product and site URL</p></div></header><p class="cards__body margin-top-small">Learn how to keep your product URLs consistent with your company’s brand.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topics</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/should-i-merge-my-atlassian-organizations/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Can I merge my Atlassian organizations?</p></div></header><p class="cards__body margin-top-small">Consider the advantages and disadvantages of consolidating all your products under one organization.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/transfer-products-to-another-organization/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Transfer all products to another organization</p></div></header><p class="cards__body margin-top-small">Complete the transfer checklist before moving all products from one organization to another.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/organization-administration/docs/migrate-from-jira-work-management-to-jira/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Migrate from Jira Work Management to Jira</p></div></header><p class="cards__body margin-top-small">To manually migrate your users from Jira Work Management to Jira, follow these steps.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View 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