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Refund policy – Timepiece Perfection Inc
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xmlns="http://www.w3.org/2000/svg" fill="none" class="icon icon-arrow" viewBox="0 0 14 10"><path fill="currentColor" fill-rule="evenodd" d="M8.537.808a.5.5 0 0 1 .817-.162l4 4a.5.5 0 0 1 0 .708l-4 4a.5.5 0 1 1-.708-.708L11.793 5.5H1a.5.5 0 0 1 0-1h10.793L8.646 1.354a.5.5 0 0 1-.109-.546" clip-rule="evenodd"/></svg> </span> <span class="svg-wrapper"><svg class="icon icon-caret" viewBox="0 0 10 6"><path fill="currentColor" fill-rule="evenodd" d="M9.354.646a.5.5 0 0 0-.708 0L5 4.293 1.354.646a.5.5 0 0 0-.708.708l4 4a.5.5 0 0 0 .708 0l4-4a.5.5 0 0 0 0-.708" clip-rule="evenodd"/></svg> </span> </summary> <div id="link-brands" class="menu-drawer__submenu has-submenu gradient motion-reduce" tabindex="-1" > <div class="menu-drawer__inner-submenu"> <button class="menu-drawer__close-button link link--text focus-inset" aria-expanded="true"> <span class="svg-wrapper"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="icon icon-arrow" viewBox="0 0 14 10"><path fill="currentColor" 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page-width"> <div id="cart-notification" class="cart-notification focus-inset color-scheme-1 gradient" aria-modal="true" aria-label="Item added to your cart" role="dialog" tabindex="-1" > <div class="cart-notification__header"> <h2 class="cart-notification__heading caption-large text-body"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="icon icon-checkmark" viewBox="0 0 12 9"><path fill="currentColor" fill-rule="evenodd" d="M11.35.643a.5.5 0 0 1 .006.707l-6.77 6.886a.5.5 0 0 1-.719-.006L.638 4.845a.5.5 0 1 1 .724-.69l2.872 3.011 6.41-6.517a.5.5 0 0 1 .707-.006z" clip-rule="evenodd"/></svg> Item added to your cart </h2> <button type="button" class="cart-notification__close modal__close-button link link--text focus-inset" aria-label="Close" > <span class="svg-wrapper"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="icon icon-close" viewBox="0 0 18 17"><path fill="currentColor" d="M.865 15.978a.5.5 0 0 0 .707.707l7.433-7.431 7.579 7.282a.501.501 0 0 0 .846-.37.5.5 0 0 0-.153-.351L9.712 8.546l7.417-7.416a.5.5 0 1 0-.707-.708L8.991 7.853 1.413.573a.5.5 0 1 0-.693.72l7.563 7.268z"/></svg> </span> </button> </div> <div id="cart-notification-product" class="cart-notification-product"></div> <div class="cart-notification__links"> <a href="/cart" id="cart-notification-button" class="button button--secondary button--full-width" >View cart</a> <form action="/cart" method="post" id="cart-notification-form"> <button class="button button--primary button--full-width" name="checkout"> Check out </button> </form> <button type="button" class="link button-label">Continue shopping</button> </div> </div> </div> </cart-notification> <style data-shopify> .cart-notification { display: none; } </style> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Organization", "name": "Timepiece Perfection Inc", "logo": "https:\/\/timepieceperfection.com\/cdn\/shop\/files\/logo.webp?v=1726518179\u0026width=500", "sameAs": [ "https:\/\/twitter.com\/TimepiecePerfec", "https:\/\/www.facebook.com\/TimepiecePerfection", "https:\/\/www.pinterest.com\/timepieceperf\/", "http:\/\/instagram.com\/timepiece_perfection", "", "", "", "", "" ], "url": "https:\/\/timepieceperfection.com" } </script> </div> <!-- END sections: header-group --> <main id="MainContent" class="content-for-layout focus-none" role="main" tabindex="-1"> <div class="shopify-policy__container"> <div class="shopify-policy__title"> <h1>Refund policy</h1> </div> <div class="shopify-policy__body"> <div class="rte"> <table> <tbody> <tr> <td> <p>To ensure 100% customer satisfaction, Timepiece Perfection™ offers a 14 day return period from the date of delivery if the item is not as described and in the same condition.</p> <p>The buyer is responsible for inspecting the watch to confirm correct brand/model/color and in correct working condition before wearing, sizing or removing any plastic or tags.</p> </td> </tr> <tr> <td> <p> </p> </td> </tr> <tr> <td> <p><span>Terms and Conditions:</span></p> </td> </tr> <tr> <td> <ul> <li>RETURNS ARE ONLY VALID IF WATCH IS NOT AS DESCRIBED.</li> <li>All returns must have a return authorization number assigned by Timepiece Perfection before returning the watch. Packages without RA numbers will be refused!</li> <li>All items must be returned in unworn condition with original packaging, instructions, manufacturer plastics & tags intact and un-removed. Watch must not show any signs of wear.</li> <li>Buyer must obtain RA# within 14 days of delivery date.</li> <li>Once the buyer receives RA# the item must be received back to Timepiece Perfection within 7 days.</li> <li>Return credit will be issued in the same form as original payment.</li> <li>All returns will be credited less true shipping cost.</li> <li>International sales are considered special order and cannot be returned. Pre-owned watches are also non-refundable unless our description was not accurate, (It is at our sole discretion to determine the accuracy).</li> <li>Returns must be shipped via insured and traceable source. If a loss occurs before Timepiece Perfection signs for the package, the buyer is liable. If item is damaged in shipment, buyer/shipper is liable.</li> <li>Special order models cannot be returned</li> <li>All Returns are subject to 15% restocking fee</li> <li>If you would like to return an item please contact us for our return address and the RA#.</li> </ul> </td> </tr> <tr> <td> <p> </p> </td> </tr> <tr> <td> <p><strong><span>Warranty</span></strong></p> </td> </tr> <tr> <td> <p>Timepiece Perfection is not an Authorized dealer of any of the products we sell unless otherwise noted. All Watches will come with a 2 year warranty that mirrors the manufactures warranty.<br><br>This will cover anything other then damage to finish, crown and stem, crystal or glass, strap, and damage considered abuse. The warranty does not cover damage caused by wear and tear, and/or accidental or intentional misuse or abuse. This includes dropping, banging, or use past the manufacturer’s specifications.<br><br>Repairs must be done by Timepiece Perfection. Any watch that has been opened by any other source will be null & void.<br><br>All cost associated with return of the watch is the buyer’s responsibility.</p> </td> </tr> <tr> <td> <p> </p> </td> </tr> <tr> <td> <p><strong><span>Payment Options</span></strong></p> </td> </tr> <tr> <td> <p>Timepiece Perfection™ accepts payment in form of:</p> <ol> <li>Credit Card: VISA and MasterCard - <em>(other fees may apply)</em> </li> <li>In some cases we will accept Paypal.</li> <li>Escrow.com</li> <li>If you have any questions, please email us.</li> </ol> </td> </tr> <tr> <td> <p> </p> </td> </tr> <tr> <td> <p><strong><span>Shipping Information</span></strong></p> </td> </tr> <tr> <td> <ul> <li>Please contact us to confirm estimated shipping times</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> </main> <!-- BEGIN sections: footer-group --> <div id="shopify-section-sections--17379070410943__footer" class="shopify-section shopify-section-group-footer-group"> <link 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href="https://www.shopify.com?utm_campaign=poweredby&utm_medium=shopify&utm_source=onlinestore">Site Design by 2B Unique</a></small><ul class="policies list-unstyled"><li> <small class="copyright__content" ><a href="/policies/privacy-policy">Privacy policy</a></small > </li><li> <small class="copyright__content" ><a href="/policies/refund-policy">Refund policy</a></small > </li><li> <small class="copyright__content" ><a href="/policies/terms-of-service">Terms of service</a></small > </li><li> <small class="copyright__content" ><a href="/policies/shipping-policy">Shipping policy</a></small > </li><li> <small class="copyright__content" ><a href="/policies/contact-information">Contact information</a></small > </li></ul></div> </div> </div> </footer> </div> <!-- END sections: footer-group --> <ul hidden> <li id="a11y-refresh-page-message">Choosing a selection results in a full page refresh.</li> <li id="a11y-new-window-message">Opens in a new window.</li> </ul> <script> window.shopUrl = 'https://timepieceperfection.com'; window.routes = { cart_add_url: '/cart/add', cart_change_url: '/cart/change', cart_update_url: '/cart/update', cart_url: '/cart', predictive_search_url: '/search/suggest', }; window.cartStrings = { error: `There was an error while updating your cart. Please try again.`, quantityError: `You can only add [quantity] of this item to your cart.`, }; window.variantStrings = { addToCart: `Add to cart`, soldOut: `Sold out`, unavailable: `Unavailable`, unavailable_with_option: `[value] - Unavailable`, }; window.quickOrderListStrings = { itemsAdded: `[quantity] items added`, itemAdded: `[quantity] item added`, itemsRemoved: `[quantity] items removed`, itemRemoved: `[quantity] item removed`, viewCart: `View cart`, each: `[money]/ea`, min_error: `This item has a minimum of [min]`, max_error: `This item has a maximum of [max]`, step_error: `You can only add this item in increments of [step]`, }; window.accessibilityStrings = { imageAvailable: `Image [index] is now available in gallery view`, shareSuccess: `Link copied to clipboard`, pauseSlideshow: `Pause slideshow`, playSlideshow: `Play slideshow`, recipientFormExpanded: `Gift card recipient form expanded`, recipientFormCollapsed: `Gift card recipient form collapsed`, countrySelectorSearchCount: `[count] countries/regions found`, }; </script><script src="//timepieceperfection.com/cdn/shop/t/1/assets/predictive-search.js?v=57209189334897115771726247346" defer="defer"></script><style> .customSettings {} ul.table {list-style: none; margin: 0; padding: 0;} ul.table h3 {font-size: 24px; font-weight: 700; text-transform: uppercase; color: #3e85bc; display: inline-block; vertical-align: top; width: 100%; margin: 0; line-height: 50px; border-bottom: 1px solid #bbb;} ul.table li {border: 1px solid #ccc; border-top: 0px; padding: 10px;} ul.table li span {width: 50%; display: inline-grid; margin: 0;} ul.table li span.title {font-weight: bold; width: 40%; text-transform: uppercase;} </style> <div id="shopify-block-5057006142565981955" class="shopify-block shopify-app-block"><script type="text/javascript"> const promoConfig = { fontSize: '16', logoType: 'logo', logoColor: 'blue', pageType: 'cart', textAlign: 'left' }; const drawerAppData = '{"theme_app_configuration"=>Metafields::MetafieldDrop}'; const drawerPromoAppConfig = (drawerAppData == '{}') ? {} : JSON.parse('{"region_public_keys":{"us":"7RIZKZL1NYS2061U","ca":""}}') ; const drawerHasRegionKeys = drawerPromoAppConfig.hasOwnProperty('region_public_keys'); let drawerPublicKey = null; if (Shopify.country == 'US') drawerPublicKey = (drawerHasRegionKeys) ? drawerPromoAppConfig.region_public_keys.us : null; if (Shopify.country == 'CA') drawerPublicKey = (drawerHasRegionKeys) ? drawerPromoAppConfig.region_public_keys.ca : null; const affirmPublicApiKeyCartDrawer = ('7RIZKZL1NYS2061U') ? '7RIZKZL1NYS2061U' : drawerPublicKey; const customDrawerTotalSelector = ('') ? '' : null; const customAdjacentElementSelector = ('') ? '' : null; const customAddToCartSelector = ('') ? '' : null; const customCartDrawerSelector = ('') ? '' : null; const publicKeyEntered = ('7RIZKZL1NYS2061U') ? '7RIZKZL1NYS2061U' : null; </script> </div><div id="shopify-block-13768625480086291342" class="shopify-block shopify-app-block"><script> window['ShopifyForms'] = { ...window['ShopifyForms'], currentPageType: "policy" }; </script> </div><div id="shopify-block-15683396631634586217" class="shopify-block shopify-app-block"><script id="chat-button-container" data-horizontal-position=bottom_right data-vertical-position=lowest data-icon=email data-text=contact data-color=#000000 data-secondary-color=#FFFFFF data-ternary-color=#6A6A6A data-domain=timepieceperfection.com data-external-identifier=5VAObOV770X2Iy1Gf2hUhNrCpkL7xFSJmyu__CSAj8g > </script> </div><div id="shopify-block-8882555360308167327" class="shopify-block shopify-app-block"><!-- Liquid syntax error (index-structured line 4): Expected close_square but found pipe in "{{settings["social_" | append: platform | append: "_link"] }}" --> <!-- BEGIN app snippet: bodanu-breadcrumbs v.1.17 --> <!-- END app snippet: bodanu-breadcrumbs --> </div></body> </html>