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search-margin-top"><div class="global-search"><input type="hidden" id="oldplacvalue" value="Have a question? Ask or enter a search term."> <form role="search" method="get" id="searchform" class="searchform" action="https://faq.miniorange.com/"> <i class="fa fa-search livesearch"></i> <div class="form-group"> <input type="text" placeholder="Have a question? Ask or enter a search term." value="" name="s" id="s" class="form-control header-search" />  <select class="search-expand-types" name="post_type" id="search_post_type"> <option value="">All Site</option> <option value="post">Post</option> <option value="page">Page</option> <option value="manual_kb">Knowledge Base</option> <option value="manual_faq">FAQs</option> <option value="manual_portfolio">Portfolio</option> <option value="manual_documentation">Documentation</option> </select>  <input type="submit" class=" button button-custom" value="Search"> </div> </form> <div class="trending-search"><span class="popular-keyword-title">Trending searches:</span></div></div></div></div> </div> </div> </div> </div>  <div class="container content-wrapper body-content"> <div class="row margin-top-btm-50"> <div class="col-md-8 col-sm-8"> <div class="kb-single" > <h2 class="singlepg-font"> How do I gain access to my website if I get locked out? </h2> <p class="kb-box-single-page" > <i class="fa fa-eye"></i> <span> 2179 views </span> <i class="fa fa-thumbs-o-up"></i> <span>13</span> </p> </div> <div class="margin-15 entry-content clearfix"> <p><span style="color: #000000;">You can obtain access to your website by one of the below options:</span></p> <ol> <li><span style="color: #000000;">If you have an additional administrator account whose Two Factor is not enabled yet, you can login with it.</span></li> <li><span style="color: #000000;">If you had setup KBA questions earlier, you can use them as an alternate method to login to your website.</span></li> <li><span style="color: #000000;">Rename the plugin from FTP – this disables the 2FA plugin and you will be able to login with your WordPress username and password.</span></li> <li><span style="color: #000000;">Go to WordPress Database. Select wp_options, search for mo2f_activate_plugin key and update its value to 0. Two Factor will get disabled.</span></li> </ol> </div> <div id="rate-topic-content" class="row-fluid margin-15"> <div class="rate-buttons"> <p class="helpfulmsg">Was this helpful?</p> <span class="post-like"><a data-post_id="956" href="#"><span class="btn btn-success rate custom-like-dislike-btm" data-rating="1"><i class="glyphicon glyphicon-thumbs-up"></i> <span class="manual_doc_count">13 Yes</span></span></a></span> <span class="post-unlike"><a data-post_id="956" href="#"><span class="btn btn-danger rate custom-like-dislike-btm" data-rating="0"> <i class="glyphicon glyphicon-thumbs-down"></i> <span class="manual_doc_unlike_count">2 No </span></span></a></span> </div> </div> <section class="manual_related_articles"> <h5>Related Articles</h5> <span class="separator small"></span> <ul class="kbse"> <li class="cat inner"><a href="https://faq.miniorange.com/knowledgebase/ldaps-certificate-fetching-issue/">Permission Denied while fetching LDAPS certificate in LDAP Gateway</a></li> <li class="cat inner"><a href="https://faq.miniorange.com/knowledgebase/trouble-signing-you-in-while-performing-sso-in-azure-ad/">I’m getting “AADSTS50105: we’re having trouble signing you in.” while performing SSO in Azure AD. What should I do?</a></li> <li class="cat inner"><a href="https://faq.miniorange.com/knowledgebase/how-to-whitelist-your-domain/">How to Whitelist your Domain ?</a></li> <li class="cat inner"><a href="https://faq.miniorange.com/knowledgebase/installed-plugin-website-stopped-working-can-recover-site-locked-installed-plugin-website-stopped-working-can-recover-site/">“I installed the plugin and my website stopped working. How can I recover my site?” is locked I installed the plugin and my website stopped working. How can I recover my site?</a></li> <li class="cat inner"><a href="https://faq.miniorange.com/knowledgebase/getting-error-curl_setopt-curlopt_followlocation-cannot-activated-open_basedir-set/">I am getting error – curl_setopt(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set</a></li> <li class="cat inner"><a href="https://faq.miniorange.com/knowledgebase/wordfence-pointing-suspiciouscodephpspamlink/">Wordfence pointing SuspiciousCode:PHP/spamLink. This file appears to be installed or modified by a hacker to perform malicious activity. If you know about this file you can choose to ignore it to exclude it from future scans. The issue type is: SuspiciousCode:PHP/spamLink Description: PHP based obfuscated backlink.</a></li> </ul> </section> <div style="clear:both"></div> <span class="manual-views" id="manual-views-956"></span> <br> </div> <aside class="col-md-4 col-sm-4" id="sidebar-box"> <div class="custom-well sidebar-nav"> </div> </aside> </div> </div>  <footer><div class="footer-bg"style="padding: 65px 0px 0px;"><div class="container"> <div class="row"> <div class="col-md-3 col-sm-6"><div id="custom_html-2" class="widget_text sidebar-widget footer-widget widget_custom_html"><div class="textwidget custom-html-widget"><style> .fa-stack{ width:2em; } .left-most-outer-container { padding-left: 1em; color:#fff; } .footer-outer-phone-details { padding-top: 1em; font-weight: 600; } .footer-inner-phone-details { float: left; margin-right: 10px; height: 40px; } .footer-phone-text { line-height: 20px; letter-spacing: 0.5px; color: #ccc7c7f2; } .footer-phone-font { font-size: 16px; } .footer-email-details { float: left; 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