Contact us | Queensland Government

<!DOCTYPE html> <html lang="en"> <head> <title>Contact us | Queensland Government</title>  <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0">  <link href="//fonts.googleapis.com/css?family=Lato:100,300,400,700,900,100italic,300italic,400italic,700italic,900italic" rel="stylesheet" type="text/css" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <link rel="schema.DCTERMS" href="http://purl.org/dc/terms/" /> <link rel="schema.AGLSTERMS" href="https://agls.gov.au/documents/aglsterms/" /> <link rel="stylesheet" href="https://www.qld.gov.au/__data/assets/css_file/0028/89920/jquery.fancybox.min.css"> <link href="https://www.qld.gov.au/__data/assets/git_bridge/0029/95447/static.qgov.net.au/assets/v4/latest/css/qg-main.css?h=48a262d" rel="stylesheet" /> <link href="https://www.qld.gov.au/_qgdesigns/css/qg-main.css?v=0.4.20" rel="stylesheet"> <link href="https://www.qld.gov.au/__data/assets/css_file_folder/0015/110823/qg-components.css?v=0.2.0" rel="stylesheet">  <link rel="shortcut icon" href="https://www.qld.gov.au/__data/assets/file/0018/297/favicon.ico"> <meta name="matrix.id" content="270013" />  <meta name="business.unit" content="queensland-government" /> <meta name="business.unit.name" content="Queensland Government" /> <meta name="review.period" content="365" /> <meta name="expiry.date" content="2024-10-04" /> <meta name="DCTERMS.title" content="Contact us"> <meta name="DCTERMS.publisher" scheme="AGLSTERMS.AglsAgent" content="corporateName=The State of Queensland; jurisdiction=Queensland" /> <meta name="DCTERMS.creator" scheme="AGLSTERMS.GOLD" content="c=AU; o=The State of Queensland;"> <meta name="DCTERMS.created" content="2022-06-16"> <meta name="DCTERMS.modified" content="2023-10-05"> <meta name="DCTERMS.description" content="Need to get in touch with the Queensland Government? 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We’re here to help."> <meta name="DCTERMS.identifier" scheme="DCTERMS.URI" content="https://www.qld.gov.au/contact-us"> <meta name="DCTERMS.jurisdiction" scheme="AGLSTERMS.AglsJuri" content="Queensland"> <meta name="DCTERMS.type" scheme="DCTERMS.DCMIType" content="Collection" /> <meta name="AGLSTERMS.aggregationLevel" content="collection"/> <meta name="AGLSTERMS.documentType" scheme="AGLSTERMS.agls-document" content="index" /> <script src="https://code.jquery.com/jquery-3.3.1.min.js" integrity="sha256-FgpCb/KJQlLNfOu91ta32o/NMZxltwRo8QtmkMRdAu8=" crossorigin="anonymous"></script> <link href="https://www.qld.gov.au/__data/assets/css_file/0020/273350/contact-us-styles.css" rel="stylesheet"> <script> // script put in the header ensure it got executed first // replace form container to thank you page message after form submission // this controller can be removed and move the thank you message to form.io pdfSubmitButton component in form.io builder if we have decided to go for pdf download window.contactUsFormController = function({form, elem}) { form.on("submit", function(submission, saved) { if (saved) { form.element.innerHTML = `<div id="thank-you-container">  <div class="alert alert-success qg-primary-content_notice" role="alert"> <div class="small-alert"> <p><strong>Thank you for your online enquiry</strong></p><p>If your enquiry is urgent, please contact us by phone:</p><ul><li>For COVID-19 enquiries, please call 134 COVID (<a href="tel:134268" class="d-inline d-sm-none" data-analytics-link-group="qg-contact-phone">13 42 68</a><span class="d-none d-sm-inline">13 42 68</span>)</li><li>For all other enquiries, call 13 QGOV (<a href="tel:137468" class="d-inline d-sm-none" data-analytics-link-group="qg-contact-phone">13 74 68</a><span class="d-none d-sm-inline">13 74 68</span>).</li></ul><p>If you have included your contact details, we will acknowledge your enquiry within 2 business days and send it to the appropriate Queensland Government department.</p><p><strong>If you are in an emergency, please call Triple Zero (000) for Police, Fire or Ambulance. If you are using TTY, dial 106.</strong></p><p>The Queensland Government is committed to protecting <a href="https://www.qld.gov.au/legal/privacy" rel="nofollow noopener">your privacy</a>.</p> </div> </div><script type="text/javascript"> </script> <style> .small-alert { margin-top: 0.75rem; } </style> </div>` document.getElementById("tab1").scrollIntoView(); $('#online-enquiry-box').hide(); } }) /* $(elem).on("click", "a", function (event) { event.target.target = "_self"; })*/ } </script>  <style> ._hj_feedback_container div { justify-content: left !important; } #_hj_feedback_container { border: 1px solid #EFF2F4 !important; } #_hj_feedback_container p { font-family: Lato,Helvetica,Arial,sans-serif !important; font-size: 1rem !important; } </style><script type="text/javascript"> window._mfq = window._mfq || []; (function() { var mf = document.createElement("script"); mf.type = "text/javascript"; mf.defer = true; mf.src = "//cdn.mouseflow.com/projects/242cd298-d359-4019-98b4-9ce0bb6f6e53.js"; document.getElementsByTagName("head")[0].appendChild(mf); })(); </script>   <meta name="description" content="Need to get in touch with the Queensland Government? 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</div> <div class="qg-search-concierge-group helper"> <div class="qg-search-concierge-content"> <h4>Browse by category</h4> <ul class="list-group"> <li class="list-group-item"><a href="https://www.qld.gov.au/transport" tabindex="-1">Transport and motoring</a></li> <li class="list-group-item"><a href="https://www.qld.gov.au/jobs" tabindex="-1">Employment and jobs</a></li> <li class="list-group-item"><a href="https://www.qld.gov.au/education" tabindex="-1">Education and training</a></li> <li class="list-group-item"><a href="https://www.qld.gov.au/about" tabindex="-1">Queensland and its government</a></li> </ul> <a href="https://www.qld.gov.au/queenslanders" tabindex="-1" class="all" data-analytics-link-group="qg-global-search-category">Browse all categories</a> </div> </div> </div> <div class="qg-search-concierge qg-search-concierge-help"> <div class="qg-search-concierge-group suggestions"></div> <div class="qg-search-concierge-group highlight"></div> <div 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aria-label="breadcrumb" class="qg-breadcrumb-nav row test"><ol class="qg-breadcrumb-list" data-items-after-collapse=""><li class="qg-breadcrumb-list-item"><a class="qg-breadcrumb-list-item__link" href="https://www.qld.gov.au">Home</a></li><li class="qg-breadcrumb-list-item"><span aria-current="page">Contact us</span></li></ol></nav></div></div>    <div class="container-fluid"> <div id="qg-content"> <div id="qg-one-col" class="row wide"> <section id="qg-banner-blurb"style="background:#f5f5f5 url('https://www.qld.gov.au/__data/assets/image/0014/270410/varieties/1600x361.jpg') no-repeat center/cover;" class="hide-xs-hero-img "> <div class="qg-banner-blurb_wrapper"> <div class="blurb dark top-left "> <h1>Contact the Queensland Government</h1> <p class="b-sub"><span aria-hidden="true">Call Triple Zero (000) for emergencies:<br> Police, Fire or Ambulance</span> <span class="sr-only">Call Triple Zero (000) for emergencies: Police, Fire or Ambulance</span></p>  </div> </div> </section> <div 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19.675 14 21.7222C14 56.6739 42.3261 85 77.2778 85C79.325 85 81 83.325 81 81.2778V68.25C81 66.2028 79.325 64.5278 77.2778 64.5278ZM27.14 25.4443C27.4005 28.7199 27.9589 31.9582 28.8522 35.0849L24.3855 39.5888C22.8594 35.0849 21.8916 30.3577 21.5566 25.4443H27.14ZM59.4102 74.6151C63.8768 76.1412 68.6413 77.109 73.5546 77.444V71.8234C70.279 71.6001 67.0407 71.0418 63.8768 70.1484L59.4102 74.6151ZM47.5 18V55.2222L58.6667 44.0556H81V18H47.5ZM54.9453 36.611H73.5564V25.4443H54.9453V36.611Z"/> </svg> <span class="rc-theme__label-desc w-100">Phone</span> </label> </li> <li> <input type="radio" value="tab2" name="tabs-radio" id="tab2-radio"> <label for="tab2-radio" class="rc-theme__with-image w-100"> <svg xmlns="http://www.w3.org/2000/svg" width="66" height="58" fill="none" aria-hidden="true"> <path class="rc-theme__icon" shape-rendering="geometricPrecision" d="M14.63 4.631C8.731 5.289 3.633 9.318 1.488 15.018c-.873 2.32-1.179 5.437-.776 7.92 1.192 7.348 7.082 12.82 14.498 13.47 2.65.232 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3.428-.529c.706-1.143.267-2.668-.937-3.251-.536-.259-1.413-.267-1.951-.018m6.445.068c-.567.282-.909.674-1.126 1.29a2.159 2.159 0 0 0 .501 2.265c.458.471.806.644 1.417.707.678.07 1.255-.107 1.717-.525.724-.654.979-1.492.723-2.373-.393-1.353-1.942-2.007-3.232-1.364"/> </svg> <span class="rc-theme__label-desc w-100">Other ways to contact us</span> </label> </li> </ul> </form><div id="tab1" class="qg-tab-content"><div class="mw-sm"><h2>Phone us</h2><h3>General enquiries</h3><p>Call 13 QGOV (<a href="tel:137468" data-analytics-link-group="qg-contact-phone">13 74 68</a>).</p><p>International callers: <a href="tel:+61730226100">+61 7 3022 6100</a> (+10 hours UTC).</p><p><strong>If it is an emergency, call Triple Zero (000) or dial 106 if you are using TTY.</strong></p><h3>Interpreter services</h3><p>If you need an interpreter, call <a href="tel:1800512451">1800 512 451</a>.</p><h3>National Relay Service</h3><p>If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through your preferred <a href="https://www.accesshub.gov.au/about-the-nrs/nrs-call-numbers-and-links">NRS call channel </a>and ask to call 13 74 68.</p></div></div>  <div id="tab2" class="qg-tab-content" style="display: none;"><h2>Complaints and compliments</h2> <noscript> <div class="status warn"><h2>Javascript is disabled in your browser</h2> <p>To use this contact form, you must have Javascript enabled in your browser. 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Some functionality might not work as expected.</p> <p>Please upgrade your browser to a version on the <a href="https://www.forgov.qld.gov.au/browser-support-lists">supported browser list</a></p> </div>  <div id="formio-270103" class="formio_container qg-forms-v2" data-formio data-formio-project-name="oldkihhcwbdtwye" data-formio-form-name="complaintsandenquiries" data-formio-form-confirmation="" data-formio-form-revision="" data-formio-env-url="api.forms.platforms.qld.gov.au" data-formio-pdf-download-message="" data-formio-namespace="" data-formio-createForm-options="formioCreateFormOptions" data-formio-createForm-controller="formioCreateFormController" > <div class="qg-spinner mt-5 mb-5" role="status"> <div class="spinner-border"></div> <div class="qg-spinner-label"> Loading... </div> </div> </div>  <script type="text/javascript" src="https://www.qld.gov.au/__data/assets/js_file/0028/147385/browser-support.js"></script> <script> // choose which version of scripts to use, default to v2.x.x-latest if blank window.formioQldCdnVersion = "v2/v2.x.x-latest"; 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} .formio-form .formio-component-panel .card-body { border: 1px solid gray; padding: 1rem; margin-top: -1px; } .formio-form .formio-component-panel .card-header { position: relative; display: block; border: 1px solid gray; border-radius: 0; background-color: transparent !important; padding: 1rem; margin-top: -1px; color: #13578b; font-weight: 700; text-decoration: underline; } .formio-form .formio-component-panel .card-header .card-title { color: #13578b !important; padding-right: 1.8rem; } .formio-form .formio-component-panel .card-header:hover { text-decoration: none; } .formio-form .formio-component-panel .card-header:hover .text-light, .formio-form .formio-component-panel .card-header:hover .text-muted { color: #212529 !important; } .formio-form .formio-component-panel .card-header .formio-collapse-icon { display: none; } .formio-form .formio-component-panel .card-header:after { content: " "; position: absolute; top: 50%; margin-top: -0.5625rem; right: 1rem; width: 0.875rem; height: 0.875rem; background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 128 128'%3E%3Cpath fill='%2300698f' d='M64 0l64 64-16 16-64-64'/%3E%3Cpath fill='%2300698f' d='M64 0l16 16-64 64L0 64'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-position: 50%; z-index: 101; transition: transform .25s ease-in; } .formio-form .formio-component-panel .card-header[aria-expanded="false"]:after { transform: rotate(-180deg); } /*formio wizard nav custom style, this needs to move to swe in future ticket*/ #qg-primary-content .qg-forms-v2 .formio-form nav, #qg-primary-content #formio .formio-form nav { display: block !important; } .formio-form>div>nav { display: block; } .formio-form>div>nav>ul.pagination .page-item .page-link { background: none !important; color: #13578b !important; font-weight: 700; display: inline-block; padding: 1rem; border-radius: 0 !important; margin: 0; margin-right: -1px; text-decoration: underline !important; } .formio-form>div>nav>ul.pagination .page-item:not(.active):hover .page-link { text-decoration: none !important; background-color: #f5f5f5 !important; } .formio-form>div>nav>ul.pagination .page-item.active .page-link { color: #212529 !important; text-decoration: none !important; background-color: #f5f5f5 !important; } .qg-forms-v2 .alert.alert-danger { background-color: #ffedde; border-color: #f9af71; } </style> </div> <div id="tab3" class="qg-tab-content" style="display: none;"><h2>Other ways to contact us</h2><section class="row qg-cards"><article class="qg-card qg-card__light-theme col-12 col-sm-6 col-lg-4 "><div class="content"><div class="details qg-cards__row-1"><h2>Visit a government service office</h2><p>Find your nearest <a href="https://www.qld.gov.au/about/contact-government/contacts/government-service-offices">Queensland Government service office</a>.</p></div></div></article><article class="qg-card qg-card__light-theme col-12 col-sm-6 col-lg-4 "><div class="content"><div class="details qg-cards__row-1"><h2>Look up departments and agencies</h2><p>Find contact information in our <a href="https://www.qld.gov.au/about/how-government-works/government-structure">departmental directory</a>.</p></div></div></article><article class="qg-card qg-card__light-theme col-12 col-sm-6 col-lg-4 "><div class="content"><div class="details qg-cards__row-1"><h2>Find information for your local Member of Parliament</h2><p>Find contact information for <a href="https://www.qld.gov.au/about/contact-government/contacts/local-mp">your local MP</a>.</p></div></div></article></section>  <section class="qg-promotional-banner__container row"> <div class="wrapper qg-site-width container-fluid"> <div class="qg-promotional-banner__info col-12 col-sm-6"> <h2>Looking for information or services?</h2> <p>Browse information for Queenslanders or use the <a href="https://www.qld.gov.au/services">Service finder</a> to find Queensland Government online services anywhere, at anytime.</p> <a href="https://www.qld.gov.au/services" class="qg-btn btn-primary mt-2">Service finder</a> </div> <div class="qg-promotional-banner__popular-apps col-12 col-sm-6"> <h4>Most active</h4><section class="qg-promotional-banner__popular-apps-tags"><ul><li><a href="https://www.qld.gov.au/transport/registration/register/renew" class="qg-btn btn-outline-dark m-1">Renew vehicle or boat rego</a></li><li><a href="https://www.qld.gov.au/environment/land/title" class="qg-btn btn-outline-dark m-1">Property title search</a></li><li><a href="https://www.service.transport.qld.gov.au/checkmydemeritpoints/public/Welcome.xhtml?dswid=-4297" class="qg-btn btn-outline-dark m-1">Check my licence demerit points</a></li><li><a href="https://www.qld.gov.au/transport/licensing/driver-licensing/renew-replace/renew/online" class="qg-btn btn-outline-dark m-1">Renew my driver licence</a></li><li><a href="https://www.change-of-address.services.qld.gov.au/" class="qg-btn btn-outline-dark m-1">Change my address</a></li></ul></section> </div> </div> </section>  <div id="component_430434"> <div class="pt-2 mb-4"><h2 class="mt-0">Still can't find what you're looking for?</h2><p>Use our <a href="https://www.qld.gov.au/contact-us/enquiry-form">enquiry form</a> to contact us.</p><p>Response times are estimated at 15 working days. 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