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<div class="left"> <div class="tabs-container"> <ul class="fixed-side-nav__action u-reset-list"> <li> <a data-block-id="fixed-side-nav-JJADC6E71H" class="tab-link fixed-side-nav__action-item active"> When do we collect your information? </a> </li> <li> <a data-block-id="fixed-side-nav-GF85AHDD45" class="tab-link fixed-side-nav__action-item "> What information do we collect? </a> </li> <li> <a data-block-id="fixed-side-nav-73E7EHDAB4" class="tab-link fixed-side-nav__action-item "> How do we collect your information? </a> </li> <li> <a data-block-id="fixed-side-nav-86EB129G46" class="tab-link fixed-side-nav__action-item "> How do we use personal information? </a> </li> <li> <a data-block-id="fixed-side-nav-627BGJ0054" class="tab-link fixed-side-nav__action-item "> Exceptions </a> </li> <li> <a data-block-id="fixed-side-nav-8163FC50G7" class="tab-link fixed-side-nav__action-item "> Other Privacy Considerations </a> </li> <li> <a data-block-id="fixed-side-nav-2HBCA006DE" class="tab-link 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We also believe just as strongly that you have the right to privacy and control over your information. This fundamental belief shapes our Privacy Policy.</p> <p>We will be clear about the data we collect and why. We do not and will not sell your data to third parties. Our primary purpose in collecting your data is to be able to equip you with effective products and services that provide a more agile, dynamic response to new and unknown threats.</p> <p>This Privacy Policy applies to Malwarebytes websites and products and describes how Malwarebytes collects, uses, shares and secures your personal information. It also describes your choices regarding use, access and correction of your personal information.</p> <p>Please, if you have any questions or suggestions, don’t hesitate to contact us at <a href="mailto:privacy@malwarebytes.com">privacy@malwarebytes.com</a>.</p> <p class="has-text-align-center">Caution: Legalese ahead.</p> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-499e6f98ef3c822e800248cf633d4696" style="line-height:1.2"><strong>When do we collect your information?</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>We may collect your information: (1) when you license and use our software (“Software Collection”); (2) when you interact with certain portions of our website, such as our forums, blogs, and support center (“Website Collection”); (3) when you communicate or interact with us by email, chat, or otherwise (“Dialogue Collection”); and (4) when you apply to work for us (“Job Applicant Collection”)</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>We collect your information when you use our software, website, or otherwise communicate with us.</p> </div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-GF85AHDD45"> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-9 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-a784f9b73b51c32d822e11dbdf4d0ad6"><strong>What information do we collect?</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>We may collect both personal information and non-personal information. personal information is information that is either expressly provided by you, such as your name, or information that can be used either alone or in combination with other information to personally identify you, such as your email address, phone number, and user name.<br>We may collect the following personal information from you: Contact Information (such as name, email address, mailing address, or phone number); Unique Identifiers (such as username and password used for authenticating your Malwarebytes accounts and products) and machine identification numbers, Internet protocol (IP) addresses,; Information about your business (such as company name, company size, business type) and; Information related to your usage of our products as described in the next section, below.<br>Our service providers may collect billing information (credit card number and billing address) on our behalf to process orders.<br>Non-personal information is all information that is not personal information or is information that was personal information but which we modify and/or aggregate with other data in order to make it Non-personal information. As is true of most websites, we gather certain information automatically. This information may include browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, clickstream data to analyze trends in the aggregate, and/or other metadata associated with your machine and usage activities and anonymously generated device identifiers and administer the site.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>There are two types of information we collect: personal and non-personal.</p> </div> </div> </div> </div> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-12 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-2b8e9ecf5f5d99d3bc920147c24d1e64" style="line-height:1.2"><strong>Software Collection – information collected when using our security software</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>User-Agent String<br></strong>Each API communication coming from any of our client software identifies itself with a string that includes information about the software itself:<br><br>The program and build which is sending the request<br><br>The current license state (as identified by the product)<br><br>The version of the software as well as any subcomponents (currently, databases) that it uses</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So we can manage your Malwarebytes product and ensure that it is up to date.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>GeoIP Data<br></strong>When we collect data from our client systems, we do not store IP address from which the request originates. . However, we do use it to gather geographic information on the system calling in:<br><br>A location item indicating the continent, country, city, and approximate latitude/ longitude of the user based on your IP address<br><br>The type of connection (dialup/broadband/satellite/mobile)<br><br>The ISP through which the connection is made<br>The organization to which the IP address is licensed, if any</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?</strong><br>So our malware intelligence team can track malware and potentially unwanted program (“PUP”) outbreaks and patterns.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Functional Data<br></strong>We collect data that is necessary for the functionality of the software or for our performance of providing the software to you. For example, we may need to collect system processes and behaviors in order to perform system rollback and recovery operations.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So our products are able to function as intended, including being able to detect and remediate malware and PUPs, and provide rollback and recovery operations.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-12 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Client Data<br></strong>In addition to functional data, we collect client data from each program that describe the client environment (i.e., our software and the computer system it is running on). In this, we collect:<br><br>The operating system the program is installed on<br><br>The system language in use on that system<br><br>The processor architecture (i.e., 32- or 64-bit)<br><br>The file system in use (i.e., FAT32)<br><br>Information from the Windows Security/Action Center, including security settings and programs installed or in use<br><br>Information about other Malwarebytes program settings and how they are configured<br><br>Information about how you use our software or services (“Log Data”) including use of integrations with our products<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So we can gather performance data around our products and how they operate in relation to different hardware and software environments. By having this data, we can improve our products as well as optimize them for the various system configurations that our users are using.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-13 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Machine Identification Data</strong><br>We identify each system by assigning each system with a Malwarebytes-generated distinct identifier that is created at install time.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So we are able to get an accurate count of our install base. We are also able to identify changes to an individual system over time, allowing us to recognize trends which are used for improving our products.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-14 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>License Data<br></strong>We collect data from products corresponding to the products’ applicable license state. These data also use a unique identifier. In this, we collect:<br><br>The key or keys used to license the current product<br><br>The type of license being used<br><br>If it represents a console system, the number of seats being managed by that installation of the console<br><br>Endpoint and network domain information</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So we can remind you when your Malwarebytes subscription is about to expire or to determine the correct license type. We may use such license data in conjunction with other software collection to assist you in resolving licensing issues.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-15 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Malware and PUP Data<br></strong>We collect data about the malware and PUPs that are detected by our products. We collect:<br><br>The vendor name of the malware or PUP removed<br><br>An encrypted description of which database rule was used to remove the malware or PUP in question<br><br>Artifacts detected as malware, PUPs, or suspicious files<br><br>Information related to detected artifacts</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So our malware intelligence team can track malware and PUP outbreaks and improve the efficacy of Malwarebytes products.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-16 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Trial Data<br></strong>When a client attempts to start a trial, we track it remotely in order to validate that the trial is allowed. For this information we use another unique system identifier. We collect:<br><br>The client’s request for a trial<br><br>The start date and duration of the trial provided<br><br>Any attempted conversion/purchase generated by clicking an in-app link, so that it can be correlated with a trial</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So we can update your Malwarebytes products accurately and when they need it.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-17 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Exploit Data<br></strong>In Malwarebytes Anti-Exploit products we collect a complex data object for any exploit process which is blocked by the software. In this data we collect:<br><br>Process ID of the exploit process<br><br>File path of exploit process<br><br>MD5 hash of the exploit payload, if any<br><br>Command-line arguments passed to the exploit<br><br>A list of URLs potentially associated with the exploit, including redirect jumps if any<br><br>Exploit payload files<br><br>Exploit file-format (doc, pdf, xls, etc…)<br><br>(Potentially) a copy of the exploit executable itself</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So our malware intelligence team can track exploit outbreaks and deepen its understanding of new exploit techniques.<br></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-18 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Operating System User Account Name and Domain<br></strong>In certain Malwarebytes business products providing brute-force attack protection, we collect user account names and domain information.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So that you (as the customer) can see what credentials are being targeted during brute-force attacks.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-19 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Port number(s) used for incoming connections.</strong><br>In certain Malwarebytes business products providing brute-force attack protection, we collect user account names and domain information associated with connections to network port numbers, including, but not limited to, those associated with: remote desktop protocol, FTP, SQL, IMAP, POP3, SMTP. </p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?</strong><br>So that you (as the customer) can see what ports are being used for connections by different protocols, and improve our products.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-20 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Mobile Application Data<br></strong>When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the unique device identifier.<br>We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.<br>We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services.<br>We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.<br>As part of our text message filtering functionality, our Mobile Software also collects text messages from senders who are not in your contacts, and analyzes these text messages to determine whether they are malicious. We only receive the sender information and the body of the message which is analyzed to determine if they contain malicious URLs or come from malicious senders; no information is provided about the recipient. Text messages that are malicious are retained for analysis by our researchers, however, all other text messages are discarded. To learn more please visit our <a href="https://support.malwarebytes.com/hc/en-us/articles/360038525014" target="_blank" rel="noreferrer noopener">knowledgebase article here</a></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We collect information that allows us to fight against malware and PUPs on your device and contact you if you allow us to send push notifications.</p> </div> </div> </div> </div> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-15 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-ec254006024a8d3f6c5f17928d7edff2" style="line-height:1.2"><strong>Malwarebytes Cloud Storage Scanner (“CSS”)</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-21 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>See above “Software Collection – information collected when using our security software” for details regarding data collection.<br><br><strong>Where you use CSS:<br></strong>You provide Malwarebytes with access to data contained in the applicable cloud repositor(ies) you share with Malwarebytes.<br><br>You control what files in those repositories are subject to scanning and access by Malwarebytes.<br><br>You are responsible for any requirements or necessary consents for providing such files to Malwarebytes.<br><br>In order to perform the scan, Malwarebytes may transfer the files to Malwarebytes controlled servers in the United States. Such files are promptly deleted after the completion of the scan. Malwarebytes does not retain any copies of such files.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So that our products are able to function and perform your instructions.</p> </div> </div> </div> </div> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-18 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-c6753d3823686f864553170babbc3ce4" style="line-height:1.2"><strong>Software Collection – information collected when using our Malwarebytes Privacy VPN software</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-22 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>License Data<br></strong>As part of installation and activation of your Malwarebytes Privacy VPN application, we:<br>Collect the key used to license the product; and<br>Generate a unique identifier.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So that we can activate your license, validate your account, and assist you in resolving licensing issues.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-23 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Software Version<br></strong>We identify what version of the Malwarebytes Privacy VPN application you are running.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So that we can provide you with updates to the Malwarebytes Privacy VPN product.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-24 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Malwarebytes Privacy VPN’s WireGuard public key<br></strong>Your Malwarebytes Privacy VPN application generates a cryptographic public/private key pair.<br><br>We only receive the public key which is used to validate and establish a VPN connection.<br><br>Your public/private key pair is periodically changed for increased security.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>So that your Malwarebytes Privacy VPN application is able to connect to the VPN service as allowed under the applicable device limit associated with your purchase.<br></p> </div> </div> <p><strong>The Malwarebytes Privacy VPN application does not collect or retain the following:</strong></p> <p>Details about the websites or IP addresses browsed on your device;<br><br>DNS requests made by you;<br><br>Bandwidth usage on your device;<br><br>Network details of your device, including IP address;<br><br>Telemetry data from the Malwarebytes Privacy VPN application, including telemetry on functionality and on system environment; OR<br><br>Local Malwarebytes Privacy VPN application logs. These logs are only available on your device and can be helpful for diagnostic purposes if you experience connectivity issues. If you have an issue with the application you can choose to submit a copy of the log to our support team, but we do not automatically receive it.<br></p> </div> </div> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-21 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-99ae96d54f6abe90d0a9b39699634130" style="line-height:1.2"><strong>Website and Dialogue Collection</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-25 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>As part of our Website Collection and Dialogue Collection we collect and we ask you to provide information about yourself including but not limited to:<br><br>Contact details, including but not limited to your name, address, e-mail address;<br><br>User ID and password, if you establish a Malwarebytes account;<br><br>Chat and video conference information, you provide when interacting with our teams;<br><br>Information about your device, including browser type and web traffic information</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Why?<br></strong>Providing your data is optional, but it may be necessary for certain services, accessing content, such as whitepapers, news letters, webinars, or to receive customer support services. In such cases, if you do not provide your information, we may not be able to provide you with the requested services. You may agree to receive newsletters or promotional content when you opt to provide your information. You can unsubscribe at any time.</p> </div> </div> </div> </div> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-24 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-cebb97cdb1f7f4f418454a371a193eae" style="line-height:1.2"><strong>Job Applicant Collection</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-26 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>When you apply for a position at Malwarebytes, we ask you to provide information about yourself including, but not limited to:<br><br>Contact details, including but not limited to your name, address, e-mail address;<br><br>Your past education and job history, and other customary details you include on your resume or curriculum vitae; and<br><br>Voluntary EEO or similar data required to comply with applicable laws, including equal Employment Opportunity record keeping, reporting, and other legal requirements.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We collect your information when you give it to us as part of a job application.</p> </div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-73E7EHDAB4"> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-27 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-90c92c5629a210c782df8163611f2cf6" style="line-height:1.2"><strong>How do we collect your information?</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-27 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Directly<br></strong>Some information you (or someone acting on your behalf) provide to us directly. For example, when you post comments, ask questions in our blog, fill out a user profile, apply for a job, or voluntarily decide to grant us remote access to provide you with technical support. Also, we may collect and store all posted forum and blog information and user profiles and make them available for public viewing.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We collect your information when you give it to us or post in forums or blogs.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Cookies<br></strong>Malwarebytes and its service providers collect information through the use of first-party and third-party “cookies” and other similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, to market our products, and to gather demographic and regional information about our user base as a whole.<br><br>Cookies are text files saved by your browser when you log into our software or services. We may use both session cookies and persistent cookies to identify that you have logged in, to tell us how and when you interact with our software or services, and to check aggregate usage and web traffic. Unlike persistent cookies, session cookies are deleted when you log off and close your browser.<br><br>If you prefer, you can always change your browser options to stop accepting cookies or to prompt you before accepting cookies. However, if you do not accept cookies you may not be able to access the entirety of our software and services.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>We also collect your information using “cookies” and other similar tracking technologies when you visit our website. You can prevent this method of information collection if you like.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-29 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Account Registration<br></strong>If you create an account with us through a third party like Facebook or Twitter (“SNS Accounts”) you may have to provide us with your user name or user ID so that we can authenticate your identity.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We collect your information when you create an account.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-30 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Software Functionality<br></strong>Our software collects information about your use of the software as well as transfers of information between your computers that run the software and our servers. This is necessary to ensure our software is operating correctly and to confirm the status of your license of our software.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>We collect information about your Malwarebytes license.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-31 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>From Third Parties<br></strong>From time to time, We may receive personal information about you, including your name, e-mail address, and other information from third party sources such as, distributors and resellers who sell our products and services to you, payment processors who process payments you make for purchasing our products and services, marketing partners, and public sources.. These third parties have indicated that they have your consent or are otherwise legally permitted to disclose your personal information to us.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We collect information about your Malwarebytes purchases where you make them through third-parties.</p> </div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-86EB129G46"> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-30 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-57b830fc3b30936945d936acd42ff7ee" style="line-height:1.2"><strong>How do we use personal information</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-32 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>We use personal information for the following purposes: providing you with information, products or services; providing support to you and responding to your requests; providing information about our products, services, events, or news, including newsletters and promotional messages; performing and enforcing any contract(s) between yourself and Malwarebytes, including billing and collections; to improve our products and services, including malware research, as well as our websites and present content to you; to market new and existing products to you; and as otherwise described to you when collecting your personal information or as otherwise allowed by applicable law.<br>We will not use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.<br>Other than with respect to the exceptions below, we do not share personal information with third parties<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We use your information for providing you with our services. In certain situations, described below, we may share your personal information with a third party.</p> </div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-627BGJ0054"> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-33 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-4f37eb78a292cb8315b9eb22578ff2a9" style="line-height:1.2"><strong>Exceptions</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-33 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Website Analytics<br></strong>Our servers automatically record Log Data information about how a user interacts with our software and services on our websites, including but not limited to our public website and our web-based management consoles. Log Data may include a user’s Internet Protocol (IP) address, browser type, operating system, web page that the user was visiting before accessing our server, search terms, and the pages or features of our software or services accessed by the user and the time spent there. Google Analytics provides us with the analysis of such data. Google’s privacy policy is available at <a href="https://www.google.com/policies/privacy" target="_blank" rel="noreferrer noopener">http://www.google.com/policies/privacy</a>.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>Exception #1: We receive your website interaction information from Google for analytical purposes.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-34 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Service Providers<br></strong>We may engage service providers to administer and provide our services. We may provide personal information to such service providers only for the purpose of performing services on our behalf, such as fulfilling orders and delivering updates, payment processing, providing customer service, sending marketing communications, conducting research and analysis, and providing cloud computing infrastructure. We require such service providers to agree not to disclose your personal information or use your personal information for any other purpose.<br>For our cloud-based Software, we utilize Amazon Web Services for our infrastructure. With such infrastructure, you are able to benefit from Amazon Web Services Cloud Compliance security and privacy measures, including but not limited to ISO and SOC certifications. For more information on Amazon Web Services Cloud Compliance please visit <a href="https://aws.amazon.com/compliance" target="_blank" rel="noreferrer noopener">https://aws.amazon.com/compliance/</a>.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>Exception #2: If we give your information to a service provider company, they won’t use your information outside of our business relationship.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-35 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Business Transactions<br></strong>Information that we collect from users, including personal information, is considered a business asset. Accordingly, if we go out of business or enter bankruptcy, or if we are acquired, e.g., as a result of a transaction such as a merger, acquisition, or asset sale, your personal information may be disclosed or transferred to the third-party acquirer in connection with the transaction. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choice you may have regarding your personal information.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>Exception #3: If someone buys us or we go bankrupt, your information may be transferred to someone else.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-36 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Governmental; Law Enforcement<br></strong>We may disclose personal information to government agencies, law enforcement officials, and private parties as we, in our sole discretion, believe necessary: (1) to satisfy or comply with any applicable law, regulation or legal process; (2) to respond to lawful requests, including subpoenas, warrants or court orders; (3) to protect our property, rights and safety and the rights, property and safety of third parties or the public in general; and (4) to prevent or stop activity we consider to be illegal or unethical.<br>In certain situations, Malwarebytes may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>Exception #4: If the government asks for your information, we may comply.<br></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-37 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Consent</strong><br>We may share your personal information with third-party sites or platforms, such as social networking sites, but only if you have expressly requested that we do so.<br>Similarly, by posting profile, content, or other information, including personal information to a forum or blog, you indicate your consent to its public use. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We will list you in our publicly accessible member directory on the forum website.<br>We also display testimonials of satisfied customers on our websites in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at <a href="mailto:privacy@malwarebytes.com">privacy@malwarebytes.com</a>.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>Exception #5: If you post your information in one of our forums or on the blog, well, that’s public</p> </div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-8163FC50G7"> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-36 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-1e004d52a81b2ebc6fa667c53a105335" style="line-height:1.2"><strong>Other Privacy Considerations</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-38 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>The Legal Bases for Using Personal Information</strong><br><strong><br></strong>The General Data Protection Regulation (EU) 2016/679 (“GDPR”) effective May 25, 2018. The GDPR requires that a valid legal basis be used to process personal data. In certain countries, there are different legal bases that we rely on to use your personal information, namely:<br><br><strong>Performance of a contract<br></strong><br>The use of your personal information may be necessary to perform the agreement you have with us. For example, to complete your purchase of your product, to register and maintain your account and to make sure that your product performs its functions in a secure way or to respond to your requests.<br><br><strong>Legitimate interests<br></strong><br>We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyze and improve our products and the content on our websites, to send you notifications about software updates or information about products or to use your personal information for administrative, fraud detection or legal purposes.<br><br><strong>Legal obligation<br></strong><br>We may use your personal information to comply with legal requirements, as further described in Exception 4, above.<br><br><strong>Consent</strong><br><br>We may at times, request your consent to conduct certain actions with your personal information. When requesting your consent, we are transparent in ensuring you know what you are consenting to.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>These are the legal bases we use for processing data subject to the GDPR.<br></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-39 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>California Residents<br></strong>If you are California resident, you can find more information about your rights on our <a href="https://www.malwarebytes.com/privacy/ccpa">California Residents Privacy Notice Supplement.</a><br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>California residents can learn more about their rights on our <a href="https://www.malwarebytes.com/privacy/ccpa">California Residents Privacy Notice Supplement.</a><br></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-40 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Choice<br></strong>We partner with a third-party service provider to display advertising on our website or to manage our advertising on other sites. Our third-party service provider may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising go to <a href="https://optout.networkadvertising.org/?c=1" target="_blank" rel="noreferrer noopener">https://optout.networkadvertising.org/?c=1</a> [or if located in the European Union go to <a href="https://www.youronlinechoices.eu" target="_blank" rel="noreferrer noopener">click https://www.youronlinechoices.eu/</a>]. Please note you will continue to receive generic ads.<br><br>You may sign-up to receive email or newsletter or other communications from us. By interacting with us, such as attending a webinar, attending our sponsored events or downloading content from our website, you may be added to our mailing list. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contacting us at privacy@malwarebytes.com.<br><br>You may have the right to limit the use and disclosure of your personal information as required by the EU, UK, and Swiss Data Privacy Framework Principles , such as whether your personal information is disclosed to a third party or used for purposes materially different from the purpose for which the personal information was originally collected or subsequently authorized by you. If you wish to limit the use and disclosure of personal information in accordance with the EU, UK, and Swiss Data Privacy Framework Principles, please contact us using our <a href="https://www.malwarebytes.com/privacy/data-subject-access-request-form/">online request form.</a><br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-41 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Usage and Threat Statistics</strong><br><strong><br></strong>You may opt out of usage and threat statistics collection in certain Malwarebytes products within the settings. Threat statistics collection includes detection samples and their corresponding statistics. Usage statistics includes behavior usage tracking. Do it in just a couple of clicks. To opt out please follow the instructions below.<br><br><strong>Using Malwarebytes for Home on Windows:<br></strong><br>From the Navigation menu select Settings<br>Scroll down to “Usage and Threat Statistics”<br>Untick the box that reads “Anonymously help fight malware by providing usage and threat statistics”<br>Usage and threat statistics collection will be disabled<br><br><strong>Using Malwarebytes for Android<br></strong><br>From the Navigation menu select Settings<br>Scroll down to the General section<br>Untick the box that reads “Help us Anonymously”<br>Usage and threat statistics collection will be disabled<br><br><strong>Using Malwarebytes for Mac:<br></strong><br>Open Malwarebytes and click Settings<br>Uncheck “Help fight malware by providing usage and threat statistics”<br>Usage and threat statistics collection will be disabled<br><br><strong>Using Malwarebytes for iOS:<br></strong><br>Open Malwarebytes and tap Settings<br>Turn off “Share anonymous telemetry”<br>Whitelisted phone number and URL collection will be disabled<br>You may change your preferences at any time following the same steps.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>We want to give you control to manage your data.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-42 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Security</strong><br>We take commercially reasonable measures to protect personal information from unauthorized access, use, and disclosure. However, no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we can’t guarantee the absolute security of your personal information.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>We do what we reasonably can to protect your information</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-43 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Retention</strong><br>We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements. Because these needs can vary for different data types in the context of different products or services, actual retention periods can vary significantly.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>Our retention periods differ for each type of personal information, but we only retain such information to fulfill the purposes for which it was collected.<br></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-44 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Links<br></strong>Our website may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we are not responsible for the content, privacy, or security practices and policies of those websites or services.<br></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>Our privacy policy doesn’t apply when you visit sites we link to.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-45 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Update or Delete your personal information<br></strong>Upon request, Malwarebytes will provide you with information about whether we hold any of your personal information. You may access or modify the personal information associated with your use of our services at any time by updating your “My Account” information by navigating to my.malwarebytes.com, signing into your account and updated your personal information. Similarly, you may delete your My Account itself by logging into my.malwarebytes.com.<br><br>Alternatively, you may submit a <a href="https://www.malwarebytes.com/privacy/data-subject-access-request-form">data subject access request</a> to access, modify, or delete (subject to applicable law) the personal information associated with your use of our services. If you want us to delete your personal information, your forum account, or your support account, please contact us at privacy@malwarebytes.com with your request. We will respond to your requests within a reasonable timeframe.<br><br>We will delete your information as soon as possible; however, some information may remain in archived/backup copies for our records or as otherwise required by law. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.<br><br><strong>For our Partnerbytes Platform only:<br></strong><br>Malwarebytes acknowledges that you have the right to access your personal information. Malwarebytes has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Malwarebytes’ Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information or may need to retain your personal information in order to continue providing a service.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>Subject to applicable laws, we’ll delete or modify your information if you ask.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-46 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>International: EU – U.S. Data Privacy Framework, UK Extension to the EU – U.S. Data Framework, and Swiss – U.S. Data Privacy Framework</strong><br><br>Your personal information may be transferred to, and maintained on, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide your personal information to us, we may transfer your personal information to the United States and process it there.<br><br>If we transfer personal information which originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been found to provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the <a href="https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc/standard-contractual-clauses-international-transfers_en">EU Standard Contractual Clauses</a>.<br><br>Malwarebytes complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set for by the U.S. Department of Commerce. <br><br>As part of this process, Malwarebytes has certified to the U.S. Department of Commerce that, for transfers of personal information to the U.S., we will adhere to: (i) the EU-U.S. Data Privacy Framework Principles with regards to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF, and (ii) the Swiss-U.S. DPF with regards to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF (collectively, the “DPF Principles” or the “EU, UK, and Swiss Data Privacy Framework Principles”).<br><br>Malwarebytes Inc. and its US subsidiary Malwarebytes Corporate Holdco Inc. adhere to the DPF Principles.</p> <p><br>The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF (collectively, the “DPF”). To learn more about the DPF and to view our certification, please visit the <a href="https://www.dataprivacyframework.gov/">Data Privacy Framework Program’s website</a>.<br><br>If we receive personal information in the United States that is subject to the DPF Principles and subsequently transfer that personal information to a third party acting as an agent, we will remain liable under the DPF Principles if our agent processes such personal information in a manner inconsistent with the DPF Principles, unless we prove that we are not responsible for the event giving rise to the damage.<br><br>Please note that we may be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.<br><br>In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, we will commit to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal information received in reliance on the DPF should first contact us using the contact Malwarebytes at <a href="mailto:privacy@malwarebytes.com">Attn: Privacy (Legal), Malwarebytes, </a>3979 Freedom Circle, Fl 12, Santa Clara, CA 95054 USA.<br><br>In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, we will further commit to refer unresolved complaints concerning our handling of personal information received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to JAMS Data Privacy Dispute Resolution Program, an independent dispute resolution provider located in the U.S.<br><br>If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit the <a href="https://www.jamsadr.com/dpf-dispute-resolution" target="_blank" rel="noreferrer noopener">JAMS EU-U.S. Data Privacy Framework website</a> for more information or to file a complaint.  The services of JAMS are provided at no cost to you.<br><br>Under certain conditions, as more fully described <a href="https://www.jamsadr.com/dpf-dispute-resolution">in Pre-Arbitration Requirements of Annex I of the DPF Principles</a>, you may invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>If you’re not in the U.S., we may transfer your information to the U.S. We participate in the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce.<br><br><br><br><br><br><br><br><br><br><br><br><br></p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-47 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Children<br></strong>Our services are not directed to children under eighteen, and we do not knowingly collect personal information from children under thirteen. If we learn that we have collected personal information of a child under thirteen we will delete such information from our files as soon as possible, provided, however, that some information may remain in archived/backup copies for our records or as otherwise required by law.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply<br></strong>We don’t knowingly collect information on children, and delete it if we inadvertently do collect it.</p> </div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-2HBCA006DE"> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-39 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px;margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-e1d913b55067231bf17168522b4d210d" style="line-height:1.2"><strong>Revisions</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-48 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p>We may modify and revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you of such changes by posting them on our website or by sending you an email or other notification prior to the change becoming effective.</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><strong>Simply</strong><br>We’ll let you know if we revise our privacy policy. If we make a material change, we will let you know before the change takes place.</p> </div> </div> </div> </div> <div class="wp-block-group has-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-42 wp-block-group-is-layout-constrained" style="border-color:#d4d4d4;border-radius:10px"> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#cacaca;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)"> <p class="has-secondary-black-color has-text-color has-link-color has-large-font-size wp-elements-a40fa40d4b283e819aa6b85dddbd9913" style="line-height:1.2"><strong>California Residents Privacy Notice</strong></p> </div> <div class="wp-block-group has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained" style="background-color:#f6f6f6;padding-right:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-49 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <p><a href="https://www.malwarebytes.com/privacy/ccpa">California Residents Privacy Notice Supplement</a></p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"></div> </div> </div> </div> </div> <div class="wp-block-malware-bytes-fixed-side-nav-item fixed-side-nav-item" data-block-related="fixed-side-nav-C518C29925"> <p><br>Questions? Please contact us @ 3979 Freedom Circle, 12th Floor, Santa Clara, CA 95054 or via email at privacy@malwarebytes.com if you have any questions about our Privacy Policy</p> </div> </div> </div> </div> </div> </article> </main> <span id="kadence-conversion-end-of-content"></span> <footer id="colophon" class="site-footer"> <div class="site-footer__top"> <div class="container"> <div class="site-footer__info"> <a class="footer-logo" href="https://www.malwarebytes.com/" rel="home" id="cta-navbar-footer-company-logo-en"> <img width="1240" src="https://www.malwarebytes.com/wp-content/uploads/sites/2/2023/07/footer-logo-1.svg" class="attachment-full size-full" alt="MalwareBytes-Footer-Logo" width="150" height="46" decoding="async" loading="lazy" /> </a> <p class="site-footer__description"> Cyberprotection for every one. </p> </div> <div class="site-footer__row u-flex-columns"> <div class="u-flex-column u-flex-col-lg-2 u-flex-col-sm-6"> <p style="font-style:normal;font-weight:500">COMPUTER 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