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If you can not, then the problem may be with the journal software or hardware. </li> </ul> <p> <strong>For problems #1-3, contact your local network administrator or your ISP (not Genome Research). </strong> </p> <p> <strong>For problems #4-7, please wait 15 minutes and try again.</strong> </p> <div id="content-end-sb" class="sb-div"></div> </div> <div id="col-2"> <div class="sidebar help-navigation"> <h4>Help Contents</h4> <ol> <li><a href="/help/">Index</a></li> <li><a href="/help/site-information">Site Information</a><ol class="hidden"> <li><a href="/site/misc/about.xhtml">About Genome Research</a></li> <li><a href="/help/site-information/about-our-new-site">Our Site Design</a></li> <li><a href="/help/site-information/viewing-the-site">Viewing the Site</a></li> <li><a href="/help/site-information/browser-recommendations">Browser Recommendations</a></li> </ol> </li> <li><a href="/help/subscriptions">Subscriptions</a><ol class="hidden"> <li><a href="/subscriptions">Manage my Account</a></li> <li><a href="/subscriptions">How to Subscribe</a></li> <li><a href="/help/subscriptions/privacy-policy">Our Use of Cookies</a></li> <li><a href="/help/subscriptions/privacy-policy">Using "Auto Sign In" and "Sign Out"</a></li> <li><a href="/help/subscriptions/institutional-admin">Institutional Administrators</a><ol class="hidden"> <li><a href="/help/subscriptions/institutional-admin/usage-statistics">Usage Statistics Definitions</a></li> <li><a href="/help/subscriptions/institutional-admin/excel-download">Excel Download Instructions</a></li> <li><a href="/help/subscriptions/institutional-admin/ip-addresses">About IP Addresses</a></li> </ol> </li> </ol> </li> <li><a href="/help/features">Site Features</a><ol class="hidden"> <li><a href="/help/features/major-features">Major Features of Genome Research</a><ol class="hidden"> <li><a href="/help/features/major-features/content-features">Content Features</a></li> <li><a href="/help/features/major-features/email-alerts">Email Alerts</a></li> <li><a href="/help/features/major-features/pay-for-access">Pay for Access</a></li> <li><a href="/help/features/major-features/citation-manager">Download to Citation Manager</a></li> <li><a href="/help/features/major-features/inter-journal-links">Inter-Journal Links</a></li> <li><a href="/help/features/major-features/rss">RSS</a></li> <li><a href="/help/features/major-features/openurl">OpenURL</a></li> </ol> </li> <li><a href="/help/features/search">Search</a><ol class="hidden"> <li><a href="/help/features/search/search-introduction">Introduction</a></li> <li><a href="/help/features/search/general-rules">General Rules</a></li> <li><a href="/help/features/search/main-search-strategies">Main Search Strategies</a></li> <li><a href="/help/features/search/benefits-full-texts">Extra Benefits of Full-Text Searching</a></li> <li><a href="/help/features/search/order-display">The Order of Displayed Results</a></li> <li><a href="/help/features/search/using-phrase">Using "Phrases"</a></li> <li><a href="/help/features/search/using-wilcard">Using "Wildcards"</a></li> <li><a href="/help/features/search/boolean-logic">Boolean Logic</a></li> <li><a href="/help/features/search/cap-prod">Capitalization and Punctuation</a></li> <li><a href="/help/features/search/stemming">Stemming</a></li> <li><a href="/help/features/search/term-highlight">Search Term Highlighting</a></li> <li><a href="/help/features/search/search-errors">Search Errors</a></li> </ol> </li> </ol> </li> <li><a href="/help/using">Using the Site</a><ol> <li><a href="/help/using/pdf">Downloading and Viewing PDFs</a></li> <li><a href="/site/misc/ifora.xhtml">Information for Authors</a></li> <li><a href="/help/using/connection" class="selected">How to Diagnose Connection Problems</a></li> <li><a href="/help/using/alternate-route">An alternate network route</a></li> </ol> </li> </ol> </div> <div class="content-box" id="art-history-pane"> <div class="cb-contents"> <div class="cb-section collapsible default-closed" id="cb-art-gs"> <h4 class="cb-section-header"> <span>Preprint Server</span> </h4> <div id="art-history"></div> </div> </div> </div> <div class="content-box" id="article-cb-main"> <div class="cb-contents"> <div class="cb-section collapsible default-closed" id="cb-art-gs-cshl"></div> </div> </div> <div id="col-2-widget-placeholder"> <br /> <br /> </div> <ul class="tower-ads"> <li class="no-ad tower_col_2"><span> </span></li> </ul> </div> <div id="col-3"> <div class="content-box" id="sidebar-current-issue"> <div class="cb-contents"> <h3 class="cb-contents-header"><span>Current Issue</span></h3> <div class="cb-section"> <ol> <li><span><a href="/content/current" rel="current-issue">November 2024, 34 (11)</a></span></li> </ol> </div> <div class="cb-section"> <ol> <li> <div class="current-issue"><a href="/content/current" rel="current-issue"><img src="/content/34/11.cover.gif" width="67" height="89" alt="Current Issue" /></a></div> </li> </ol> </div> <cb:item 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