We're here to help | Alumni UNSW Sydney

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data-component_id="text-1524472747" data-component_title="We're here to help"> <div class="cmp-text"> <h4>Why should I update my details?</h4> <p>By keeping your details updated with us we can get the most relevant information to you, ensuring you’ll never miss exclusive offers and opportunities available to you. You’ll stay connected with your UNSW community and get the most out of your alumni experience</p> <h4>When should I update my details with UNSW?</h4> <p>You should let UNSW know anytime your contact or personal details change. Examples include surname changes after marriage, address changes after relocating and changes to your preferred email address.</p> <h4>How can I update my personal details on the alumni database?</h4> <p>Please complete our update your details form and we will ensure your details are updated on our database.</p> <h4>I haven’t heard from UNSW in a long time. How can I get back in touch?</h4> <p>Please complete our update your details form and we will ensure your details are updated on our database.</p> <h4>I’m having issues using the Update Your Details form. Can I speak to someone for assistance?</h4> <p>Yes, please email us <a href="mailto:alumni@unsw.edu.au" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_alumni@unsw.edu.au" data-click_title="RichText" data-click_name="alumni@unsw.edu.au">alumni@unsw.edu.au</a> and we will work with you to update your details.</p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="ed205d10-7c18-4af9-a704-7777e581c0cf" data-click_category="accordion" data-click_id="accordion-30902a9f" data-click_title="We're here to help" data-click_name="I've forgotten my UNSW Student ID. How can I find this information?"> <div class="accordion-item-heading"> I've forgotten my UNSW Student ID. How can I find this information? </div> <span class="accordion-item-button"></span> </button> <div id="ed205d10-7c18-4af9-a704-7777e581c0cf" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy-298515582" data-component_title="We're here to help"> <div class="cmp-text"> <p>The UNSW Alumni Office can help you with a lost or forgotten Student ID. Please get in touch and we will be able to assist you.</p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="98f6c3ef-b390-4bfe-80cd-d7fedbc8bac0" data-click_category="accordion" data-click_id="accordion-d96e71eb" data-click_title="We're here to help" data-click_name="I need a copy of my transcript or testamur"> <div class="accordion-item-heading"> I need a copy of my transcript or testamur </div> <span class="accordion-item-button"></span> </button> <div id="98f6c3ef-b390-4bfe-80cd-d7fedbc8bac0" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy-1498435777" data-component_title="We're here to help"> <div class="cmp-text"> <h4>How do I order a replacement of my transcript?</h4> <p>Replacement transcripts can be ordered for a fee via the <a href="https://www.student.unsw.edu.au/transcript" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_UNSW Transcripts team" data-click_title="RichText" data-click_name="UNSW Transcripts team">UNSW Transcripts team</a>.</p> <h4>I would like an update on my order for a replacement transcript.</h4> <p>Please contact the UNSW Transcripts team via <a href="mailto:transcripts@unsw.edu.au" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_email" data-click_title="RichText" data-click_name="email">email</a> or contact the Nucleus: Student Hub on <a href="tel:0293858500" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_02 9385 8500" data-click_title="RichText" data-click_name="02 9385 8500">02 9385 8500</a> and they will be able to assist you.</p> <h4>How do I order a replacement for my degree certificate (testamur)?</h4> <p>To order a replacement degree certificate, you must submit an <a href="https://www.student.unsw.edu.au/testamur" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_application" data-click_title="RichText" data-click_name="application">application</a> and pay a fee to the UNSW Graduations team. </p> <h4>I need help with my application for a replacement degree certificate. Who can I contact?</h4> <p>Please contact the <a href="mailto:graduations@unsw.edu.au" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_UNSW Graduations team" data-click_title="RichText" data-click_name="UNSW Graduations team">UNSW Graduations team</a> via email or the Nucleus: Student Hub on <a href="tel:0293858500" data-click_category="TextComponentRichText" data-click_id="text_02 9385 8500" data-click_title="RichText" data-click_name="02 9385 8500" target="_blank">02 9385 8500</a>.</p> <h4>Is there any way I can expedite my order for a replacement transcript or testamur?</h4> <p>Yes! Please contact the Nucleus: Student Hub on <a href="tel:0293858500" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_02 9385 8500" data-click_title="RichText" data-click_name="02 9385 8500">02 9385 8500</a> who will be able to assist.</p> <ul> </ul> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="34b9643d-dfe0-4209-a9f0-330f4d989a97" data-click_category="accordion" data-click_id="accordion-e07ae888" data-click_title="We're here to help" data-click_name="Accessing my alumni email address"> <div class="accordion-item-heading"> Accessing my alumni email address </div> <span class="accordion-item-button"></span> </button> <div id="34b9643d-dfe0-4209-a9f0-330f4d989a97" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy-999580160" data-component_title="We're here to help"> <div class="cmp-text"> <h4>How can I access my UNSW alumni lifelong email address? </h4> <p>If you are accessing your lifelong UNSW email address for the first time, you'll need to reset your Microsoft ID password using your UNSW student number (zID) and zPass (the password for your zID). Once you have done this, you'll be able to add your UNSW email address to any email platform. Visit <a href="/myit/services/account-access-email/email" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_MyIT" data-click_title="RichText" data-click_name="MyIT">MyIT</a> for instructions.</p> <h4>I’ve lost access to my UNSW student email address since completing my degree. How can I restore this access?</h4> <p>Access to your UNSW student email address expires 3 months after your degree has been conferred. You will only retain access if you continue your studies as an enrolled student at UNSW.</p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="3a57f930-0f88-4ecf-b3ca-6b2502a095e9" data-click_category="accordion" data-click_id="accordion-2379a138" data-click_title="We're here to help" data-click_name="Accessing the Library/eJournals"> <div class="accordion-item-heading"> Accessing the Library/eJournals </div> <span class="accordion-item-button"></span> </button> <div id="3a57f930-0f88-4ecf-b3ca-6b2502a095e9" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text_copy-797371199" data-component_title="We're here to help"> <div class="cmp-text"> <h4>What is a UNSW Library alumni membership?</h4> <p>This free membership provides UNSW alumni with on-campus access to a UNSW Sydney Library to borrow items and access computers. The membership expires 3 years from the date of your application. </p> </div> </span> </div> <div class="accordion uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="accordion" data-component_id="accordion-1589411134" data-component_title="We're here to help"> <section class="accordion"> <ul> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="37005dbe-22f6-447e-b19c-9883eda4d8dd" data-click_category="accordion" data-click_id="accordion-17827041" data-click_title="We're here to help" data-click_name="Am I eligible for a UNSW Library alumni membership? "> <div class="accordion-item-heading"> Am I eligible for a UNSW Library alumni membership? </div> <span class="accordion-item-button"></span> </button> <div id="37005dbe-22f6-447e-b19c-9883eda4d8dd" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1212957780" data-component_title="We're here to help"> <div class="cmp-text"> <p>Students who have graduated or completed their degree program at UNSW or are recipients of honorary degrees are eligible for a UNSW Library alumni membership.</p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="a318eb4f-d3de-4877-b297-c33d2ec0eb69" data-click_category="accordion" data-click_id="accordion-fa377ff8" data-click_title="We're here to help" data-click_name="How do I apply for a UNSW Library alumni membership? "> <div class="accordion-item-heading"> How do I apply for a UNSW Library alumni membership? </div> <span class="accordion-item-button"></span> </button> <div id="a318eb4f-d3de-4877-b297-c33d2ec0eb69" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1241586931" data-component_title="We're here to help"> <div class="cmp-text"> <p>Please visit the <a href="https://www.library.unsw.edu.au/using-the-library/membership-and-borrowing-rights#unswalumni" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_UNSW Library website" data-click_title="RichText" data-click_name="UNSW Library website">UNSW Library website</a> to apply for a membership. </p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="6dfabfaa-6cf4-4dab-9a0c-5bd655056303" data-click_category="accordion" data-click_id="accordion-dffcda6a" data-click_title="We're here to help" data-click_name="How can I access e-journals off-campus? "> <div class="accordion-item-heading"> How can I access e-journals off-campus? </div> <span class="accordion-item-button"></span> </button> <div id="6dfabfaa-6cf4-4dab-9a0c-5bd655056303" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1270216082" data-component_title="We're here to help"> <div class="cmp-text"> <p>To access e-journals off-campus, please login or register for an account via the <a href="https://alumni.unsw.edu.au/login?bm=1657700927" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_UNSW Alumni Portal." data-click_title="RichText" data-click_name="UNSW Alumni Portal.">UNSW Alumni Portal.</a></p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="05effa6b-dc17-446b-8418-eac1c81861c6" data-click_category="accordion" data-click_id="accordion-e6af0920" data-click_title="We're here to help" data-click_name="How many databases can I access off-campus? "> <div class="accordion-item-heading"> How many databases can I access off-campus? </div> <span class="accordion-item-button"></span> </button> <div id="05effa6b-dc17-446b-8418-eac1c81861c6" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1298845233" data-component_title="We're here to help"> <div class="cmp-text"> <p>There are six databases available to UNSW alumni: </p> <ol> <li>Wiley Journals </li> <li>Project Muse </li> <li>Sage Journals</li> <li>JSTOR (open access only - articles cannot be downloaded) </li> <li>PUBMED (open access only - articles cannot be downloaded) </li> <li>GreenFILE (open access only - articles cannot be downloaded) </li> </ol> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="2a52d85f-4ca6-4cc5-b608-2f0986110105" data-click_category="accordion" data-click_id="accordion-511e5659" data-click_title="We're here to help" data-click_name="I’ve logged into the UNSW Alumni Portal but am unable to access the e-journal databases. What should I do? "> <div class="accordion-item-heading"> I’ve logged into the UNSW Alumni Portal but am unable to access the e-journal databases. What should I do? </div> <span class="accordion-item-button"></span> </button> <div id="2a52d85f-4ca6-4cc5-b608-2f0986110105" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1327474384" data-component_title="We're here to help"> <div class="cmp-text"> <p>Please note that new accounts to access e-journals via the UNSW Alumni Portal, it may take up to 5 working days from the time of your registration to be approved. Once activated, the e-journal databases should appear as hyperlinks after you immediately login to the Alumni Portal.</p> <p>If your account has already been approved but you're still having issues, don't hesitate to contact us and we will work with you to restore your access.</p> </div> </span> </div> </div> </div> </li> <li class="accordion-list-item"> <button class="accordion-item single-only" aria-expanded="false" aria-controls="046a1387-1e46-4770-916a-b5248b32d3c8" data-click_category="accordion" data-click_id="accordion-46268936" data-click_title="We're here to help" data-click_name="Can I use my UNSW Library alumni membership to access e-journals off-campus?"> <div class="accordion-item-heading"> Can I use my UNSW Library alumni membership to access e-journals off-campus? </div> <span class="accordion-item-button"></span> </button> <div id="046a1387-1e46-4770-916a-b5248b32d3c8" class="accordion-content"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text uds-component aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="text" data-component_id="text-1356103535" data-component_title="We're here to help"> <div class="cmp-text"> <p>No. Your UNSW Library alumni membership only gives you access to a UNSW Sydney Library, allowing you to borrow items and access computers onsite.</p> </div> </span> </div> </div> </div> </li> </ul> </section> </span> </div> </div> </div> </li> </ul> </section> </span> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-1419060591" data-component_title="We're here to help"> <div class="cmp-spacer__medium"></div> </span> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-1714174538" data-component_title="We're 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data-component_id="spacer-1541201769" data-component_title="We're here to help"> <div class="cmp-spacer__small"></div> </span> </div> </div> </div> </span></div> </div> </div> </span></div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="spacer" data-component_id="spacer-1600461043" data-component_title="We're here to help"> <div class="cmp-spacer__small"></div> </span> </div> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-1950616330" data-component_title="We're here to help"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text-1910140116" data-component_title="We're here to help"> <div class="cmp-text"> <h3>Other queries</h3> <p>The University considers you a member of the UNSW alumni community if you have completed an undergraduate, postgraduate or doctorate degree in full at either UNSW Sydney or UNSW Canberra. We also consider recipients of honorary degrees from UNSW to be UNSW alumni.</p> <p>If you can't find what you're looking for, use the contact form below.</p> </div> </span> </div> <div class="spacer section"> <span data-component_type="spacer" data-component_id="spacer-1712783829" data-component_title="We're here to help"> <div class="cmp-spacer__small"></div> </span> </div> <div class="embed uds-component section"> <div data-component_type="embed" data-component_id="embed_copy-435177242" data-component_title="We're here to help" class="cmp-embed"> <iframe src="//forms.unsw.edu.au/webform/unsw_alumni_enquiry/share/iframe-resizer/4.2.10" title="Alumni Enquiry Form" class="webform-share-iframe" frameborder="0" allow="geolocation; microphone; camera" allowtransparency="true" allowfullscreen="true" style="width:1px;min-width:100%"></iframe> <script src="//cdn.jsdelivr.net/gh/davidjbradshaw/iframe-resizer@4.2.10/js/iframeResizer.min.js"></script> <script>iFrameResize({}, '.webform-share-iframe');</script> </div> </div> </div> </div> </span></div> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-1794440800" data-component_title="We're here to help"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div data-cmp-is="teaser-cards-v3" class="general-cards uds-component teaser-cards-v3 unsw-brand-card-theme section"> <div class="aem-Grid aem-Grid--9" data-component_type="teaser-cards" data-component_id="teaser_cards-1169092707" data-component_title="We're here to help"> <div class="card-general multi-grid unsw-brand-card-theme"> <div class="card grid card-teaser--has-yellow-overlay card-no-category"> <div class="card-teaser__image"> <picture> <source media="(min-width:768px)" srcset="/content/dam/images/business/general/websites/2024-08-website-updates/2024-08-comm5044-header.cropimg.width=1170.crop=square.png 1170w,/content/dam/images/business/general/websites/2024-08-website-updates/2024-08-comm5044-header.cropimg.width=700.crop=square.png 700w,/content/dam/images/business/general/websites/2024-08-website-updates/2024-08-comm5044-header.cropimg.width=335.crop=square.png 335w"/> <img src="/content/dam/images/business/general/websites/2024-08-website-updates/2024-08-comm5044-header.cropimg.width=335.crop=square.png" alt loading="lazy" data-aem-asset-id="f58dd77b-0280-4fdf-89db-1d38553e7580" data-trackable="true"/> </picture> </div> <div class="base"> <div class="card-sub-heading no-content"></div> <a class="title-link" data-click_category="teaser-card" id="item0-8c077101" data-click_id="item0-8c077101" data-click_title="Career Discovery Mentoring Program" data-click_name="Career Discovery Mentoring Program:" href="/alumni/get-involved/mentor-a-student" target="_self" aria-labelledby="item0-8c077101 item0-eb2187ac item0-48279066"> <div class="title h3"> Career Discovery Mentoring Program </div> </a> <div class="date no-content"></div> <div class="content "> <p>The Career Discovery Mentoring Program (CDMP) aims to inspire UNSW students by connecting them with established UNSW alumni working across diverse industries and professions worldwide. The program runs three times a year in alignment with the University’s student calendar: Term 1 (March – April), Term 2 (May – July) and Term 3 (Sept – Oct).</p> </div> <div class="category no-content"> <span id="item0-eb2187ac"> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div> </div> </div> <div class="card grid card-teaser--has-yellow-overlay card-external card-no-category"> <div class="card-teaser__image"> <picture> <source media="(min-width:768px)" srcset="/content/dam/images/photos/events/future-students/2023-open-day/selects/2023-09-open-day-print-selects/20230902_UNSW_OpenDay_Selects_PRINTRES-5.cropimg.width=1170.crop=square.jpg 1170w,/content/dam/images/photos/events/future-students/2023-open-day/selects/2023-09-open-day-print-selects/20230902_UNSW_OpenDay_Selects_PRINTRES-5.cropimg.width=700.crop=square.jpg 700w,/content/dam/images/photos/events/future-students/2023-open-day/selects/2023-09-open-day-print-selects/20230902_UNSW_OpenDay_Selects_PRINTRES-5.cropimg.width=335.crop=square.jpg 335w"/> <img src="/content/dam/images/photos/events/future-students/2023-open-day/selects/2023-09-open-day-print-selects/20230902_UNSW_OpenDay_Selects_PRINTRES-5.cropimg.width=335.crop=square.jpg" alt loading="lazy" data-aem-asset-id="1a3c607b-31e9-452c-b82e-d8cb4ee80177" data-trackable="true"/> </picture> </div> <div class="base"> <div class="card-sub-heading no-content"></div> <a class="title-link" rel="noopener" data-click_category="teaser-card" id="item1-65ef1951" data-click_id="item1-65ef1951" data-click_title="Year 10 Gateway Program" data-click_name="Year 10 Gateway Program:" href="/study/how-to-apply/undergraduate/admission-pathways/Gateway/program" target="_blank" aria-labelledby="item1-65ef1951 item1-df130175 item1-7c1516bf"> <div class="title h3"> Year 10 Gateway Program </div> </a> <div class="date no-content"></div> <div class="content "> <p>The Year 10 program is a component of the UNSW Gateway Admission Pathway Program. It is a one-day, in-person program, designed to support Year 10 students from a variety of socio-educational and low socioeconomic backgrounds. The program does this by connecting students with UNSW alumni who help them explore their strengths, passions and goals.</p> </div> <div class="category no-content"> <span id="item1-df130175"> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div> </div> <span class="screen-reader-only" id="item1-7c1516bf">opens in a new window</span> </div> <div class="card grid card-teaser--has-yellow-overlay card-no-category"> <div class="card-teaser__image"> <picture> <source media="(min-width:768px)" srcset="/content/dam/images/alumni/2024-08-professional-hub/2024-08-reunions.cropimg.width=1170.crop=square.jpeg 1170w,/content/dam/images/alumni/2024-08-professional-hub/2024-08-reunions.cropimg.width=700.crop=square.jpeg 700w,/content/dam/images/alumni/2024-08-professional-hub/2024-08-reunions.cropimg.width=335.crop=square.jpeg 335w"/> <img src="/content/dam/images/alumni/2024-08-professional-hub/2024-08-reunions.cropimg.width=335.crop=square.jpeg" alt loading="lazy" data-aem-asset-id="fca998ac-d8f3-4b4c-856f-c0ab795ab1c2" data-trackable="true"/> </picture> </div> <div class="base"> <div class="card-sub-heading no-content"></div> <a class="title-link" data-click_category="teaser-card" id="item2-6e42f600" data-click_id="item2-6e42f600" data-click_title="Reunions" data-click_name="Reunions:" href="/alumni/professional-hub/grow-your-network/reunions" target="_self" aria-labelledby="item2-6e42f600 item2-fa2582e2 item2-59239528"> <div class="title h3"> Reunions </div> </a> <div class="date no-content"></div> <div class="content "> <p>Our Alumni Experience Team can work with you to plan and deliver your reunion event, providing specialist support for tasks like locating your fellow classmates, sending email communications about the reunion to your cohort on your behalf, suggesting suitable venues on campus and much more.</p> </div> <div class="category no-content"> <span id="item2-fa2582e2"> <i class="card-general__category-arrow fa-solid fa-arrow-right" aria-hidden="true"></i> </span> </div> </div> </div> </div> </div> </div> </div> </div> </span></div> </div> </div> <div class="responsivegrid aem-GridColumn--offset--medium--0 aem-GridColumn--small--none aem-GridColumn--medium--none aem-GridColumn--default--none aem-GridColumn--medium--12 aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--default--8 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--8 aem-Grid--small--12 aem-Grid--default--8 aem-Grid--medium--12 "> </div> </div> <div class="responsivegrid aem-GridColumn--offset--medium--0 aem-GridColumn--small--none aem-GridColumn--medium--none aem-GridColumn--default--none aem-GridColumn--medium--12 aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--offset--default--0 aem-GridColumn--default--4"> <div class="aem-Grid aem-Grid--4 aem-Grid--small--12 aem-Grid--default--4 aem-Grid--medium--12 "> </div> </div> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="column-layout uds-component padded-left padded-right padded-left__small--0 padded-right__small--0 aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-384470852" data-component_title="We're here to help"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="experience-fragment experiencefragment section"><span data-component_type="experience-fragment" data-component_id="experience_fragment_-2053543801" data-component_title="We're here to help"> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div 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