CINXE.COM

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style="display:none">Choose your seat</a><a href="/de/english/manage-booking/upgrade-flight/" style="display:none">Upgrade your flight</a><a href="/de/english/manage-booking/" style="display:none">Manage chauffeur-drive</a><a href="/de/english/before-you-fly/health/accessible-travel/" style="display:none">Book accessible travel</a><a href="/de/english/manage-booking/check-in-options/" style="display:none">Check-in options</a><a href="/de/english/before-you-fly/travel/dangerous-goods-policy/" style="display:none">Guide to dangerous goods</a><a href="/de/english/before-you-fly/travel/rules-and-notices/" style="display:none">Rules and notices</a><a href="/de/english/before-you-fly/health/medical-information-form/" style="display:none">Medical information form (MEDIF)</a><a href="/de/english/before-you-fly/travel/dietary-requirements/" style="display:none">Dietary information</a><a href="/de/english/before-you-fly/travel/dangerous-goods-policy/" style="display:none">Banned substances in the UAE</a><a href="/de/english/before-you-fly/dubai-international-airport/emirates-terminal-3/" style="display:none">Emirates Terminal 3</a><a href="/de/english/before-you-fly/dubai-international-airport/transferring-between-terminals/" style="display:none">Transferring between terminals</a><a href="/de/english/book/transportation/" style="display:none">To and from the airport</a><a href="/de/english/before-you-fly/dubai-international-airport/shuttle-service-dubai/" style="display:none">Shuttle service in Dubai</a><a href="/de/english/before-you-fly/baggage/checked-baggage/" style="display:none">Checked baggage</a><a href="/de/english/before-you-fly/baggage/cabin-baggage-rules/" style="display:none">Cabin baggage</a><a href="/de/english/before-you-fly/baggage/purchase-additional-baggage-allowance/" style="display:none">Purchase more baggage</a><a href="/de/english/before-you-fly/baggage/unusual-baggage-and-special-allowances/" style="display:none">Extra checked baggage allowances</a><a href="/de/english/before-you-fly/baggage/baggage-services-dubai/" style="display:none">Baggage services in Dubai</a><a href="/de/english/before-you-fly/visa-passport-information/travelling-to-and-from-the-united-states/" style="display:none">USA travel authorisation</a><a href="/de/english/experience/cabin-features/first-class/" style="display:none">First Class</a><a href="/de/english/experience/cabin-features/business-class/" style="display:none">Business Class</a><a href="/de/english/experience/cabin-features/premium-economy-class/" style="display:none">Premium Economy </a><a href="/de/english/experience/cabin-features/economy-class/" style="display:none">Economy Class</a><a href="/de/english/experience/inflight-entertainment/ice/" style="display:none">What's on ice</a><a href="/de/english/experience/inflight-entertainment/ice-tv-live/" style="display:none">ice TV Live</a><a href="/de/english/experience/inflight-entertainment/onboard-wifi/" style="display:none">Onboard Wi-Fi</a><a href="/de/english/experience/inflight-entertainment/children-entertainment/" style="display:none">Children's entertainment</a><a href="/de/english/experience/inflight-entertainment/podcasts/" style="display:none">Emirates World Interviews</a><a href="/de/english/experience/dining/first-class/" style="display:none">First Class dining</a><a href="/de/english/experience/dining/business-class/" style="display:none">Business Class dining</a><a href="/de/english/experience/dining/premium-economy/" style="display:none">Premium Economy dining</a><a href="/de/english/experience/dining/economy-class/" style="display:none">Economy Class dining</a><a href="/de/english/experience/drinks/" style="display:none">Drinks</a><a href="/de/english/experience/our-fleet/boeing-777/" style="display:none">Boeing 777</a><a href="/de/english/experience/our-fleet/a380/" style="display:none">Emirates A380</a><a href="/de/english/experience/our-fleet/emirates-executive/" style="display:none">Emirates Executive</a><a href="/de/english/experience/our-fleet/photo-gallery/" style="display:none">Emirates Photo Gallery</a><a href="/de/english/experience/seating-charts/" style="display:none">Seating charts</a><a href="/de/english/experience/chauffeur-drive/" style="display:none">Chauffeur-drive</a><a href="/de/english/experience/the-emirates-service/" style="display:none">The Emirates Service</a><a href="/de/english/experience/seasonal-occasions/" style="display:none">Seasonal occasions</a><a href="/de/english/experience/review/" style="display:none">Ratings & Reviews</a><a href="/de/english/experience/contactless-journey/" style="display:none">Contactless journey</a><a href="/de/english/experience/our-lounges/first-class/" style="display:none">First Class lounge</a><a href="/de/english/experience/our-lounges/business-class/" style="display:none">Business Class lounge</a><a href="/de/english/experience/our-lounges/worldwide/" style="display:none">Worldwide lounges</a><a href="/de/english/experience/our-lounges/partners/" style="display:none">Partner lounges</a><a href="/de/english/experience/our-lounges/paid-lounge-access/" style="display:none">Paid lounge access</a><a href="/de/english/experience/our-lounges/marhaba/" style="display:none">marhaba lounge</a><a href="/de/english/experience/shop-emirates/duty-free/" style="display:none">Emirates duty free collection</a><a href="/de/english/experience/shop-emirates/official-store/" style="display:none">Emirates Official Store</a><a href="/de/english/family/planning-your-family-trip/unaccompanied-minors/" style="display:none">Unaccompanied minors</a><a href="/de/english/before-you-fly/health/before-you-leave/" style="display:none">Pregnancy</a><a href="/de/english/before-you-fly/baggage/unusual-baggage-and-special-allowances/" style="display:none">Baggage allowances</a><a href="/de/english/help/faq-topics/special-assistance-and-requests/faq/what-are-the-ticketing-rules-for-child-and-infant-passengers-on-emirates/" style="display:none">Child and infant fare rules</a><a href="/de/english/help/faq-topics/special-assistance-and-requests/faq/are-there-special-services-if-i-m-travelling-with-young-children-or-infants/" style="display:none">Car seats and bassinets</a><a href="/de/english/family/on-board/travelling-with-children/" style="display:none">Travelling with children</a><a href="/de/english/family/on-board/travelling-with-infants/" style="display:none">Travelling with infants</a><a href="/de/english/help/faq-topics/baggage-and-lost-property/faq/are-there-additional-baggage-allowances-if-i-m-travelling-with-an-infant/" style="display:none">Infant baggage allowance</a><a href="/de/english/experience/dining/children/" style="display:none">Child and infant meals</a><a href="/de/english/experience/inflight-entertainment/children-entertainment/" style="display:none">Children’s entertainment</a><a href="/de/english/family/fun-for-kids/toys/" style="display:none">Kids’ toys</a><a href="/de/english/family/fun-for-kids/activities-for-kids/" style="display:none">Activities for kids</a><a href="https://www.emirates.com/media-centre/" style="display:none">Media centre</a><a href="/de/english" style="display:none">Group companies</a><a href="/de/english/about-us/safety/" style="display:none">Safety</a><a href="/de/english/about-us/financial-transparency/" style="display:none">Financial transparency</a><a href="/de/english/about-us/business-policies-and-practices/" style="display:none">Responsible business</a><a href="/de/english/about-us/our-people/leadership-team/" style="display:none">Our Leadership team</a><a href="https://www.emiratesgroupcareers.com/" style="display:none">Careers</a><a href="/de/english/about-us/our-planet/sustainability-in-operations/" style="display:none">Sustainability in operations</a><a href="/de/english/about-us/our-planet/environmental-policy/" style="display:none">Environmental policy</a><a href="/de/english/about-us/our-planet/environmental-reports/" style="display:none">Environmental reports</a><a href="https://www.emiratesairlinefoundation.org/" style="display:none">The Emirates Airline Foundation</a><a href="/de/english/about-us/our-communities/sponsorship/" style="display:none">Sponsorships</a><a href="/de/english/destinations/flights-to-asia-pacific/" style="display:none">Asia and Pacific</a><a href="/de/english/destinations/flights-to-north-south-america/" style="display:none">Americas</a><a href="/de/english/destinations/flights-to-africa/" style="display:none">Africa</a><a href="/de/english/destinations/flights-to-europe/" style="display:none">Europe</a><a href="/de/english/destinations/flights-to-middle-east/" style="display:none">Middle East</a><a href="/de/english/destinations/flights-to-bangkok/" style="display:none">Bangkok</a><a href="/de/english/destinations/flights-to-bali/" style="display:none">Bali</a><a href="/de/english/destinations/flights-to-cape-town/" style="display:none">Cape Town</a><a href="/de/english/destinations/flights-to-mauritius/" style="display:none">Mauritius</a><a href="/de/english/destinations/flights-to-phuket/" style="display:none">Phuket</a><a href="/de/english/destinations/flights-to-dubai/" style="display:none">Flights to Dubai</a><a href="/de/english/destinations/fra/dxb/flights-from-frankfurt-to-dubai/" style="display:none">Frankfurt to Dubai</a><a href="/de/english/destinations/dus/dxb/flights-from-dusseldorf-to-dubai/" style="display:none">Düsseldorf to Dubai</a><a href="/de/english/destinations/muc/dxb/flights-from-munich-to-dubai/" style="display:none">Munich to Dubai</a><a href="/de/english/destinations/ham/dxb/flights-from-hamburg-to-dubai/" style="display:none">Hamburg to Dubai</a><a href="/de/english/destinations/flights-to-madagascar/" style="display:none">Madagascar </a><a href="/de/english/destinations/flights-to-adelaide/" style="display:none">Adelaide</a><a href="/de/english/destinations/flights-to-bogota/" style="display:none">Bogotá</a><a href="/de/english/destinations/flights-to-phnom-penh/" style="display:none">Phnom Penh</a><a href="/de/english/destinations/flights-to-edinburgh/" style="display:none">Edinburgh</a><a href="/de/english/travel-partners/qantas/" style="display:none">Qantas</a><a href="/de/english/travel-partners/flydubai/" style="display:none">flydubai</a><a href="/de/english/destinations/holiday-inspiration/beach/" style="display:none">Beach destinations</a><a href="/de/english/destinations/holiday-inspiration/nature/" style="display:none">Wildlife holidays</a><a href="/de/english/destinations/holiday-inspiration/history/" style="display:none">History and culture holidays</a><a href="/de/english/destinations/holiday-inspiration/shop/" style="display:none">City breaks</a><a href="/de/english/destinations/holiday-inspiration/food/" style="display:none">Backpacking and hiking holidays</a><a href="/de/english/skywards/membership-tiers/" style="display:none">Membership tiers</a><a href="/de/english/skywards/flydubai/" style="display:none">flydubai</a><a href="/de/english/skywards/cash-plus-miles/" style="display:none">Cash+Miles</a><a href="/de/english/skywards/digital-membership-card/" style="display:none">Digital membership card</a><a href="/de/english/skywards/my-family/" style="display:none">My family</a><a href="/de/english/skywards/spend-miles/" style="display:none">Spend Miles</a><a href="/de/english/skywards/account/my-statement/claim-miles/" style="display:none">Claim Miles</a><a href="/de/english/skywards/do-more-with-your-miles/" style="display:none">Buy Miles</a><a href="/de/english/skywards/earn-miles/" style="display:none">Earn Miles</a><a href="/de/english/skywards/skysurfers/" style="display:none">Skywards Skysurfers</a><a href="https://exclusives.skywards.com/" style="display:none">Skywards Exclusives</a><a href="/de/english/skywards/partners/" style="display:none">Our Partners</a><a href="/de/english/skywards/partners/skywards-miles-mall/" style="display:none">Skywards Miles Mall</a><a href="/de/english/skywards/miles-calculator/" style="display:none">Miles Calculator</a><a href="/de/english/login/account-recovery-page/" style="display:none">Log in to Emirates Skywards</a><a href="/de/english/skywards/skywards-plus/subscription/" style="display:none">Skywards+</a><a href="/de/english/business-rewards/registration.aspx" style="display:none">Register your company</a><a href="/de/english/login/login/" style="display:none">Log in to Business Rewards</a><a href="/de/english/business-rewards/benefits/" style="display:none">Benefits</a><a href="/de/english/business-rewards/how-the-programme-works/" style="display:none">How the programme works</a><a href="/de/english/help/faq-topics/emirates-business-rewards/" style="display:none">Help</a><a href="/de/english/manage-booking/change-flight/" style="display:none">Changing or cancelling</a><a href="/de/english/before-you-fly/visa-passport-information/" style="display:none">Visa and passport help</a><a href="/de/english/help/forms/complaint/" style="display:none">Feedback and complaints</a><a href="/de/english/before-you-fly/baggage/delayed-damaged-baggage/" style="display:none">Delayed or damage baggage support</a><a href="/de/english/help/forms/lost-property/" style="display:none">Lost property</a><a href="/de/english/before-you-fly/dubai-international-airport/dubai-connect/" style="display:none">Dubai Connect</a><a href="/de/english/help/travel-updates/" style="display:none">Recent travel updates</a><a href="/de/english/manage-booking/flight-status/" style="display:none">Check your flight status</a><a href="/de/english/before-you-fly/health/accessible-travel/" style="display:none">Accessible travel with Emirates</a><a href="/de/english/help/faq-topics/special-assistance-and-requests/" style="display:none">Special assistance and requests</a><a href="/de/english/help/faq-topics/booking-with-emirates/" style="display:none">Booking with Emirates</a><a href="/de/english/help/faq-topics/our-network-and-codeshares/" style="display:none">Our network and codeshares</a><a href="/de/english/help/faq-topics/our-other-products/" style="display:none">Our other products</a><a href="/de/english/help/faq-topics/special-assistance-and-requests/" style="display:none">Special assistance and requests</a><a href="/de/english/help/faq-topics/baggage-and-lost-property/" style="display:none">Baggage and lost property</a><a href="/de/english/help/faq-topics/preparing-to-travel/" style="display:none">Preparing to travel</a><a href="/de/english/help/faq-topics/at-the-airport/" style="display:none">At the airport</a><a href="/de/english/help/faq-topics/emirates-skywards/" style="display:none">Emirates Skywards</a><a href="/de/english/help/faq-topics/emirates-business-rewards/" style="display:none">Emirates Business Rewards</a><a href="/de/english/help/faq-topics/your-on-board-experience/" style="display:none">Your on-board experience</a><a href="/de/english/help/faq-topics/tools-and-resources/" style="display:none">Tools and resources</a><a href="/de/english/help/faq-topics/mobile-and-the-emirates-app/" style="display:none">Mobile and The Emirates App</a><a href="/de/english/help/faq-topics/cancelling-or-changing-a-booking/" style="display:none">Cancelling or changing a booking</a><a href="/de/english/help/faq-topics/disrupted-travel/" style="display:none">Disrupted travel</a><a href="/de/english/help/faq-topics/about-emirates/" style="display:none">About Emirates</a></div></header><main id="maincontent"><div id="56027" data-organism="faq-category-detail"><div class="faqcategory-details"><div class="e-container--separator"><div class="page-header"><div class="content-header faqcategory-details__header" id="content-header291695"><h1 class="content-header__text content-header__text--large faqcategory-details__text reset-h">Tools and resources</h1></div></div></div><div class="e-container e-container--separator" itemscope="" itemType="https://schema.org/FAQPage"><div class="sticky-left-nav "><div class="scroll"><div class="scroll__box scroll__box--use-scroll"><div><ul><li class="active-sticky-nav" data-link-id="93795"><a data-id="leftnav_link" data-link="Finding booking reference or ticket number" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Finding booking reference or ticket number</a></li><li class="" data-link-id="44003"><a data-id="leftnav_link" data-link="Using our site (booking)" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Using our site (booking)</a></li><li class="" data-link-id="93796"><a data-id="leftnav_link" data-link="My account support / one-time passcode" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">My account support / one-time passcode</a></li><li class="" data-link-id="93797"><a data-id="leftnav_link" data-link="OK to board " aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">OK to board </a></li><li class="" data-link-id="93798"><a data-id="leftnav_link" data-link="Flight status alerts" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Flight status alerts</a></li><li class="" data-link-id="93800"><a data-id="leftnav_link" data-link="Lost tickets" aria-label="" session="[object Object]" href="javascript:void(0)" class="focusout-button link call-to-action">Lost tickets</a></li></ul></div></div><div class="scroll__bar"></div></div></div><div class="e-container e-container--separator sticky-item" id="93795"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header100094"><h2 class="content-header__text content-header__text--medium reset-h">Finding booking reference or ticket number</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100094__0" aria-expanded="true" aria-label="Where can I find my ticket number? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46462" class="content-faq__cards-header-title" itemProp="name">Where can I find my ticket number?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/where-can-i-find-my-ticket-number/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100094__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.</p><p><img src="https://c.ekstatic.net/ecl/web-screens/e-ticket.png" alt=" " /></p><p>This number can also be found on <em>your boarding pass</em>.</p><p><img src="https://c.ekstatic.net/ecl/web-screens/boarding-pass.png" alt=" " /></p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100094__1" aria-expanded="true" aria-label="Where can I find the booking reference/PNR? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46557" class="content-faq__cards-header-title" itemProp="name">Where can I find the booking reference/PNR?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/where-can-i-find-the-booking-reference-pnr/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100094__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p><strong>eticket</strong></p><p>If you received an eticket via email, your booking reference is the six character alphanumeric code that appears after the 'BOOKING REFERENCE' field.</p><p><img src="https://c.ekstatic.net/ecl/web-screens/eticket-receipt-itinerary.jpg" alt="e-ticket receipt" /></p><p><strong>eticket (airline printed receipt)</strong></p><p>On your flight coupon / ticket, your PNR is the first six alphanumeric characters printed toward the right as shown in the illustration below.</p><p><img src="https://c.ekstatic.net/ecl/web-screens/eticket-printed.jpg" alt="e-ticket print" /></p><p>An eticket from a travel agent will also contain another six-character booking reference – you can also use this to check in online at emirates.com</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="44003"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header100095"><h2 class="content-header__text content-header__text--medium reset-h">Using our site (booking)</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__0" aria-expanded="true" aria-label="Do I have to register with emirates.com before I can book online? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45915" class="content-faq__cards-header-title" itemProp="name">Do I have to register with emirates.com before I can book online?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/do-i-have-to-register-with-emirates-com-before-i-can-book-online/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You may book online at emirates.com without registering. However, if you register with Emirates Skywards, you’ll be able to store your personal, travel, and credit card information in your profile, so there will be no need to re-enter the information the next time you log in and book travel on emirates.com. If you are not already an Emirates Skywards member, you may register at <a class="bodyLink" href="/transfer.aspx?pageurl=/account/de/english/light-registration/&section=MYA&th=af82e79e93487d8a5dcb3b04b6cda6977d154d28" title="Sign up" data-id="pagebody_link" data-link="Light Registration - Sign up | Link Account">emirates.com<span class="hidden-control">(opens in the same window)</span></a>.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__1" aria-expanded="true" aria-label="How do I manage my account and personal details? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45624" class="content-faq__cards-header-title" itemProp="name">How do I manage my account and personal details?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-do-i-manage-my-account-and-personal-details/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Skywards members can view their Skywards membership profile when they log in to emirates.com with their Skywards membership number or email address and password.</p><p>Your personal and credit card details and your travel preferences are saved to your profile, so that you don't have to enter these details every time you log in to make a booking on the site.</p><p>Your personal information may be updated at any time by logging in and then selecting My Account from the menu. You can <a href="/de/english/skywards/account/my-profile/personal-details/" title=" " data-id="pagebody_link" data-link="000 Personal details - header"><strong>edit personal details</strong><span class="hidden-control">(opens in the same window)</span></a> on your account page.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__2" aria-expanded="true" aria-label="How can I view my itineraries? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45822" class="content-faq__cards-header-title" itemProp="name">How can I view my itineraries?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-can-i-view-my-itineraries/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You may view your past and latest active itineraries on your <a href="/transfer.aspx?pageurl=/account/de/english/manage-account/manage-account.aspx&section=MYA&th=e9deeb267cdedb2baec97253aed008e902c362f0" title="My account" data-id="pagebody_link" data-link="Manage account - My account | Link-Account">Emirates Skywards<span class="hidden-control">(opens in the same window)</span></a> account page, which you can access by logging in to your Skywards account. If you are not an <a href="/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444" title="Log in or Join now" target="_self" data-id="pagebody_link" data-link="Log in to Emirates - Log in or Join now | Link-Account">Emirates Skywards<span class="hidden-control">(opens in the same window)</span></a> member, you can view your itineraries by visiting the <a href="/de/english/manage-booking/" title="Manage your booking" target="_self" data-id="pagebody_link" data-link="Manage booking - Manage your booking">manage your booking<span class="hidden-control">(opens in the same window)</span></a> page.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__3" aria-expanded="true" aria-label="What if I forget my log in details? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46048" class="content-faq__cards-header-title" itemProp="name">What if I forget my log in details?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-if-i-forget-my-log-in-details/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’ve forgotten your Skywards number, click on <a href="/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444" title="Log in" data-id="pagebody_link" data-link="Log in to Emirates - Log in | Link-Account"><strong>Forgot your Skywards number?</strong><span class="hidden-control">(opens in the same window)</span> </a> on the login page for instructions on how to retrieve your information.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__4" aria-expanded="true" aria-label="What should I do if I forget my password? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45742" class="content-faq__cards-header-title" itemProp="name">What should I do if I forget my password?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-should-i-do-if-i-forget-my-password/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you’ve forgotten your password, click <a href="/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444" title="Log in" data-id="pagebody_link" data-link="Log in to Emirates - Log in | Link-Account"><strong>Forgot Password?<span class="hidden-control">(opens in the same window)</span> </strong></a> on the login page. You’ll be able to view the password hint you provided when you registered, or you can have your password emailed to the email address in your profile.</p><p>Alternatively, you can call your <a class="bodyLink" href="/de/english/help/offices/" title="Local Emirates offices" target="_self" data-id="pagebody_link" data-link="Local Emirates offices - body link">Emirates Contact Centre<span class="hidden-control">(opens in the same window)</span> </a> for assistance.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__5" aria-expanded="true" aria-label="What is a password hint? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45943" class="content-faq__cards-header-title" itemProp="name">What is a password hint?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-is-a-password-hint/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>When you register online, you are required to enter a password hint to help you remember your password. If you have forgotten this password, select this option on the login page to see your hint.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__6" aria-expanded="true" aria-label="What if I don’t have a password to log in? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46217" class="content-faq__cards-header-title" itemProp="name">What if I don’t have a password to log in?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-if-i-don-t-have-a-password-to-log-in/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you received a temporary membership card at check-in or from promotional material, please log in to go to our easy online activation page and get started. When you <a href="/transfer.aspx?pageurl=/account/de/english/light-registration/&section=MYA&th=af82e79e93487d8a5dcb3b04b6cda6977d154d28" title="Sign up" class="bodyLink" data-id="pagebody_link" data-link="Light Registration - Sign up | Link Account">join online<span class="hidden-control">(opens in the same window)</span></a>, your account is activated automatically as soon as you complete the enrolment process.</p><p>If you’ve forgotten your password, click <a href="/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444" title="Log in" data-id="pagebody_link" data-link="Log in to Emirates - Log in | Link-Account"><strong>Forgot Password?</strong><span class="hidden-control">(opens in the same window)</span></a> on the log in page.</p><p>Alternatively, you can call your <a href="/de/english/help/offices/" title="Local Emirates offices" target="_self" class="bodyLink" data-id="pagebody_link" data-link="Local Emirates offices - body link">Emirates Contact Centre<span class="hidden-control">(opens in the same window)</span></a> for assistance.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__7" aria-expanded="true" aria-label="Can I log into emirates.com if I’ve forgotten my Skywards number? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45968" class="content-faq__cards-header-title" itemProp="name">Can I log into emirates.com if I’ve forgotten my Skywards number?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/can-i-log-into-emirates-com-if-i-ve-forgotten-my-skywards-number/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__7" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can retrieve your information by following the instructions on our <a href="/transfer.aspx?pageurl=/account/de/english/login/forgot_membership_number.aspx&section=MYA&th=970683df5b5828c97b4d9d44b5623ed40ee83cb1" data-id="pagebody_link" data-link="Forgot membership - Bodylink - Link Account">Forgot your email or account number page</a>.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100095__8" aria-expanded="true" aria-label="Can I log into emirates.com if I’ve forgotten my Skywards number? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="45968" class="content-faq__cards-header-title" itemProp="name">Can I log into emirates.com if I’ve forgotten my Skywards number?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/can-i-log-into-emirates.com-if-i-ve-forgotten-my-skywards-number/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100095__8" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can retrieve your information by following the instructions on our <a href="/de/english/skywards/forgot-membership-number/" data-id="pagebody_link" data-link="1forgot-your-email-or-account-number__url link Existing">Forgot your email or account number page</a>.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="93796"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header100096"><h2 class="content-header__text content-header__text--medium reset-h">My account support / one-time passcode</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__0" aria-expanded="true" aria-label="What is a one-time passcode? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73119" class="content-faq__cards-header-title" itemProp="name">What is a one-time passcode?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-is-a-one-time-passcode/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>As an added security measure, Emirates Skywards has introduced a second-level authentication through the use of one-time passcode for certain Emirates Skywards account activities, such as account login, profile updates and redemption activities (one-time passcode service).</p><p>A one-time passcode is a randomly generated number which Emirates Skywards will SMS and/or email to a member in connection with certain account activities. This is a second-level authentication, which may be required from the member in order to confirm that the account activity has been authorised by the member. The member will be informed at the time of the relevant account activity if a one-time passcode is required. Emirates Skywards may not require a one-time passcode for every login or account related activity.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__1" aria-expanded="true" aria-label="Do I have to register for the one-time passcode service? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73120" class="content-faq__cards-header-title" itemProp="name">Do I have to register for the one-time passcode service?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/do-i-have-to-register-for-the-one-time-passcode-service/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You don’t need to register for the one-time passcode service. Where a one-time passcode is required in connection with your account, Emirates Skywards will send a one-time passcode by SMS to your registered mobile number and/or an email to the email address registered with Emirates Skywards (as shown in the your Emirates Skywards profile). In order to receive the one-time passcode, you will need to have access to the mobile number or email address registered with Emirates Skywards.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__2" aria-expanded="true" aria-label="How does the one-time passcode service work? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73121" class="content-faq__cards-header-title" itemProp="name">How does the one-time passcode service work?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-does-the-one-time-passcode-service-work/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>When you log in to your account or initiate any account related activity, you may be required to enter a one-time passcode as a second level of authentication to confirm that you have authorised the account activity. You will be informed at the time of the relevant account activity if a one-time passcode is required. This OTP will be sent to you via email and/or SMS.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__3" aria-expanded="true" aria-label="Why has Emirates Skywards introduced the one-time passcode Service? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73123" class="content-faq__cards-header-title" itemProp="name">Why has Emirates Skywards introduced the one-time passcode Service?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/why-has-emirates-skywards-introduced-the-one-time-passcode-service/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>We have introduced the one-time passcode service to provide you with additional security and protection in connection with your account, and to ensure the overall continued value and integrity of the Emirates Skywards programme for our members.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__4" aria-expanded="true" aria-label="How long will it take to receive the one-time passcode? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73124" class="content-faq__cards-header-title" itemProp="name">How long will it take to receive the one-time passcode?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-long-will-it-take-to-receive-the-one-time-passcode/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>A one-time passcode will be issued almost instantly and you should receive it via email and/or SMS within minutes of initiating the request.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__5" aria-expanded="true" aria-label="Does the one-time passcode expire? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73127" class="content-faq__cards-header-title" itemProp="name">Does the one-time passcode expire?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/does-the-one-time-passcode-expire/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>The one-time passcode will expire five minutes after it is issued by Emirates Skywards. When the one-time passcode expires, you will have to re-enter your credentials or initiate the relevant account activity again for a new one-time passcode to be sent to you.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100096__6" aria-expanded="true" aria-label="Can I turn off the one-time passcode service? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="73128" class="content-faq__cards-header-title" itemProp="name">Can I turn off the one-time passcode service?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/can-i-turn-off-the-one-time-passcode-service/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100096__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>No. This is a mandatory feature intended to enhance the integrity of the Emirates Skywards programme for members.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="93797"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header100097"><h2 class="content-header__text content-header__text--medium reset-h">OK to board </h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100097__0" aria-expanded="true" aria-label="How do I get OK to Board approval? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46331" class="content-faq__cards-header-title" itemProp="name">How do I get OK to Board approval?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-do-i-get-ok-to-board-approval/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100097__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You don’t have to apply for OK to board approval online before your flight. Just present all the necessary travel documents when you check in at the airport.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="93798"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header100098"><h2 class="content-header__text content-header__text--medium reset-h">Flight status alerts</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__0" aria-expanded="true" aria-label="What are email and App flight status alerts? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46563" class="content-faq__cards-header-title" itemProp="name">What are email and App flight status alerts?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-are-email-app-flight-status-alerts/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>This complimentary service allows you to receive flight status updates by email or by App notifications. You can choose to be alerted if there are any departure and/or arrival delays for specific flights and dates relevant to you. You can also opt in to receive the actual departures and arrival times of any flights.</p><p>Find out more about <a class="bodyLink" href="/de/english/book/about-booking-online/emirates-app/" target="_self" data-id="pagebody_link" data-link="The Emirates App - body link">the Emirates App<span class="hidden-control">(Opens in same window)</span></a>.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__1" aria-expanded="true" aria-label="How do I register to receive alerts? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46530" class="content-faq__cards-header-title" itemProp="name">How do I register to receive alerts?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-do-i-register-to-receive-alerts/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text">Using our online <a class="bodyLink" href="/de/english/manage-booking/flight-status/" target="_self" data-id="pagebody_link" data-link="Flight Status - Body link">Flight Status tool<span class="hidden-control">(opens in the same window)</span></a>, search for the specific flight for which you wish to receive status alerts. Then follow the instructions on the results page to register. You can register to receive alerts from 48 hours before the departure or arrival of a specific flight.</div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__2" aria-expanded="true" aria-label="When will I receive alert messages, and how many? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46442" class="content-faq__cards-header-title" itemProp="name">When will I receive alert messages, and how many?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/when-will-i-receive-alert-messages-and-how-many/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__2" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you have registered to receive <strong>departure alerts</strong>, you will only receive an alert if departure is delayed by more than 30 minutes. If the new estimated departure time then changes by a further 30 minutes, you will again be notified and so on. You may also opt in during registration to receive an additional alert informing you of the real-time flight departure.</p><p>The same applies if you have signed up to receive arrival alerts.</p><p>Email alerts are sent 24 hours a day, depending on the status of the flight.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__3" aria-expanded="true" aria-label="What information will a flight status alert contain? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46275" class="content-faq__cards-header-title" itemProp="name">What information will a flight status alert contain?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-information-will-a-flight-status-alert-contain/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__3" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>You can register to receive flight status alerts for any Emirates flight. Each email will contain the following information:</p><ul><li>The Emirates flight number</li><li>Date of departure/arrival</li><li>Airport and terminal of departure/arrival</li><li>Scheduled departure/arrival time</li><li>Estimated departure/arrival time</li><li>Flight status</li></ul><p>If you have additionally registered for alerts informing you of the real-time arrival or departure times, the message will also contain this time.</p><p>Please note that flight status times should be used as a guide only. Emirates is not liable for any error, delay, interruption, inaccuracy or incompleteness in the service.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__4" aria-expanded="true" aria-label="Can I unsubscribe from the service? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46390" class="content-faq__cards-header-title" itemProp="name">Can I unsubscribe from the service?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/can-i-unsubscribe-from-the-service/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__4" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Once you have subscribed to receive alerts for a flight on a specific date, you cannot unsubscribe, however you will not receive any more messages after the entire one-way journey is complete.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__5" aria-expanded="true" aria-label="Why didn’t I receive an email? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46504" class="content-faq__cards-header-title" itemProp="name">Why didn’t I receive an email?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/why-didnt-i-receive-an-email/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__5" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you have subscribed for the alerts but have not received any, it may be because of one of the following reasons:</p><ul><li>There were no delays to the flight you registered for, and/or you did not opt in for an additional notification on actual arrival or departure</li><li>The email details you entered were incorrect</li><li>You provided your email address less than 23 hours before departure</li></ul></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__6" aria-expanded="true" aria-label="What languages are flight status alerts available in? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46559" class="content-faq__cards-header-title" itemProp="name">What languages are flight status alerts available in?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-languages-are-flight-status-alerts-available-in/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__6" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>The messages are available in English only.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100098__7" aria-expanded="true" aria-label="How safe are my personal details? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46430" class="content-faq__cards-header-title" itemProp="name">How safe are my personal details?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/how-safe-are-my-personal-details/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100098__7" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>Emails will only be sent to you for the specific flight/s you requested, and your contact details will not be used for any other purposes.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="e-container e-container--separator sticky-item" id="93800"><div class="e-container e-container--separator"><div class="content-faq" data-auto="content-faq"><p class="content-faq__content-pre-header-text"></p><div class="content-header" id="content-header100099"><h2 class="content-header__text content-header__text--medium reset-h">Lost tickets</h2></div><ul class="dropdown-list undefined" data-auto="dropdown-list"><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100099__0" aria-expanded="true" aria-label="What should I do if I lose my ticket printout or reference number? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46438" class="content-faq__cards-header-title" itemProp="name">What should I do if I lose my ticket printout or reference number?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/what-should-i-do-if-i-lose-my-ticket-printout-or-reference-number/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100099__0" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you are at the airport, simply go to the Emirates check-in desk or sales desk with your passport and flight details. Our agent will print out your ticket details to accompany your boarding card if this is required. There is no charge for this.</p><p>If you can’t find your booking reference or ticket number, please <a href="/de/english/help/offices/" title="Local Emirates offices" target="_self" data-id="pagebody_link" data-link="Local Emirates offices - body link">contact us</a>.</p></div></div></div></div></div></li><li itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="dropdown-list__item content-faq__dropdown-item dropdown-list__item--selected content-faq__dropdown-item--selected"><button class="dropdown-list__item-button" type="button" aria-controls="dropdown-list__100099__1" aria-expanded="true" aria-label="I can't find a record of my reservation online. What should I do? "><span class="dropdown-list__item-title" aria-hidden="true"><div><h3 id="46567" class="content-faq__cards-header-title" itemProp="name">I can't find a record of my reservation online. What should I do?</h3></div><link itemProp="url" href="/de/english/help/faq-topics/tools-and-resources/faq/i-can-t-find-a-record-of-my-reservation-online-what-should-i-do/"/></span><div class="dropdown-list__item-text-icon"><span class="text-icon"></span><span dir="auto" class="arrow arrow--wrap-in-circle pictogram-wrapper" aria-hidden="true"><i class="icon icon-chevron-up"></i></span></div></button><div role="tabpanel" id="dropdown-list__100099__1" class="dropdown-animation" style="height:auto"><div class="dropdown-animation__container dropdown-animation__container--show"><div class="content-faq__item" itemscope="" itemProp="acceptedAnswer" itemType="https://schema.org/Answer"><div itemProp="text"><div class="enhanced-rich-text content-faq__rich-text"><p>If you booked your flights with a travel agent, please contact them to receive your reservation details.</p><p>If you booked with Emirates, please <a href="/de/english/help/" title="Help and support" class="bodyLink" data-id="pagebody_link" data-link="Help and support Index - body link">contact your local Emirates office<span class="hidden-control">(opens in the same window)</span></a> with details of your flights, dates and the names of the passengers booked and we will locate the booking for you.</p></div></div></div></div></div></li></ul></div></div><div class="faqcategory-details__backToTopLink"><a session="[object Object]" href="/de/english/help/faqs/" class="link link--with-hover-bg link--default backtocategory-link"><span class="link__text link__text--underline">Return to all topics</span> <span dir="auto" class="link__chevron pictogram-wrapper pictogram-wrapper__chevron" aria-hidden="true"><i class="icon icon-chevron-right link__chevron-icon"></i></span></a><a session="[object Object]" href="javascript:void(0)" class="link link--with-hover-bg link--default link--underline backtotop-link"><span class="link__text link__text--underline">Back to top</span></a></div></div><div class="sticky-left-nav-end"></div></div></div></div><div id="56024" data-organism="faq-topic-listing"><div class="e-container e-container--separator"><div class="faq-topic-listing-wrapper"><div class="text-section"><header class=""><h2 class="text-title text-title--large-alt reset-h"><span>All FAQ topics</span></h2></header><span class="text-section__separator text-section__separator--large-alt"></span><ul><li><a data-id="pagebody_link" data-link="All FAQ topics:About Emirates" session="[object Object]" href="/de/english/help/faq-topics/about-emirates/" class="focusout-button link link--default call-to-action"><span class="link__text">About Emirates</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:At the airport" session="[object Object]" href="/de/english/help/faq-topics/at-the-airport/" class="focusout-button link link--default call-to-action"><span class="link__text">At the airport</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Baggage and lost property" session="[object Object]" href="/de/english/help/faq-topics/baggage-and-lost-property/" class="focusout-button link link--default call-to-action"><span class="link__text">Baggage and lost property</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Booking with Emirates" session="[object Object]" href="/de/english/help/faq-topics/booking-with-emirates/" class="focusout-button link link--default call-to-action"><span class="link__text">Booking with Emirates</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Cancelling or changing a booking" session="[object Object]" href="/de/english/help/faq-topics/cancelling-or-changing-a-booking/" class="focusout-button link link--default call-to-action"><span class="link__text">Cancelling or changing a booking</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Disrupted travel" session="[object Object]" href="/de/english/help/faq-topics/disrupted-travel/" class="focusout-button link link--default call-to-action"><span class="link__text">Disrupted travel</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Emirates Business Rewards" session="[object Object]" href="/de/english/help/faq-topics/emirates-business-rewards/" class="focusout-button link link--default call-to-action"><span class="link__text">Emirates Business Rewards</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Emirates Skywards" session="[object Object]" href="/de/english/help/faq-topics/emirates-skywards/" class="focusout-button link link--default call-to-action"><span class="link__text">Emirates Skywards</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Mobile and The Emirates App" session="[object Object]" href="/de/english/help/faq-topics/mobile-and-the-emirates-app/" class="focusout-button link link--default call-to-action"><span class="link__text">Mobile and The Emirates App</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Our network and codeshares" session="[object Object]" href="/de/english/help/faq-topics/our-network-and-codeshares/" class="focusout-button link link--default call-to-action"><span class="link__text">Our network and codeshares</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Our other products" session="[object Object]" href="/de/english/help/faq-topics/our-other-products/" class="focusout-button link link--default call-to-action"><span class="link__text">Our other products</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Preparing to travel" session="[object Object]" href="/de/english/help/faq-topics/preparing-to-travel/" class="focusout-button link link--default call-to-action"><span class="link__text">Preparing to travel</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Special assistance and requests" session="[object Object]" href="/de/english/help/faq-topics/special-assistance-and-requests/" class="focusout-button link link--default call-to-action"><span class="link__text">Special assistance and requests</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Tools and resources" session="[object Object]" href="/de/english/help/faq-topics/tools-and-resources/" class="focusout-button link link--default call-to-action"><span class="link__text">Tools and resources</span></a></li><li><a data-id="pagebody_link" data-link="All FAQ topics:Your on-board experience" session="[object Object]" href="/de/english/help/faq-topics/your-on-board-experience/" class="focusout-button link link--default call-to-action"><span class="link__text">Your on-board experience</span></a></li></ul></div></div></div></div><div id="188054" data-organism="g-o-c-009-footnote-disclaimer"><div class="e-container e-container--separator"><div class="enhanced-rich-text g-o-c-009-footnote-disclaimer">Disclaimer: Emirates operates a mixed fleet of earlier and later models of A380 and B777 aircraft. Products, services and features on actual flights may vary depending on routes and aircraft configuration. Operational requirements may also cause last-minute changes to the aircraft used on scheduled flights. If you have questions about our products or have specific requirements, please contact us before booking a flight.</div></div></div></main><div class="breadcrumbs"><ul class="e-container breadcrumbs__content"><li class="breadcrumbs__item"><a session="[object Object]" href="/de/english/" class="link link--with-hover-bg breadcrumbs__item-link">Emirates</a></li><li class="breadcrumbs__item"><a session="[object Object]" href="/de/english/help/" class="link link--with-hover-bg link--default breadcrumbs__item-link"><span class="link__text">Help</span></a></li><li class="breadcrumbs__item"><a session="[object Object]" href="/de/english/help/faqs/" class="link link--with-hover-bg link--default breadcrumbs__item-link"><span class="link__text">Frequently Asked Questions</span></a></li><li class="breadcrumbs__item"><span>Tools and resources</span></li></ul></div><footer class="footer" data-auto="footer"><div class="footer__wrapper e-container footer__wrapper--lite_b2b"><div class="e-row"><div 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data-link="Help:Special Assistance" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/health/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Special Assistance</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Help:Frequently asked questions" renderspan="true" session="[object Object]" href="/de/english/help/faqs/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Frequently asked questions</span></a></li></ul></div></div><div class="e-col-sm-12 e-col-lg-3 links-section"><div><h2 class="links-section__heading reset-h">Book</h2><ul class="links-section__list-links"><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Book:Book flights" renderspan="true" session="[object 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class="links-section__link-item"><a data-id="footer_nav_link" data-link="Book:Planning your trip" renderspan="true" session="[object Object]" href="/de/english/book/planning-your-trip/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Planning your trip</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Book:Search for flights" renderspan="true" session="[object Object]" href="/sessionhandler.aspx?pageurl=/IBE.aspx&pub=/de/english&j=f&section=IBE" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Search for flights</span></a></li></ul></div></div><div class="e-col-sm-12 e-col-lg-3 links-section"><div><h2 class="links-section__heading reset-h">Manage</h2><ul class="links-section__list-links"><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Manage:Check-in" renderspan="true" session="[object Object]" href="/de/english/manage-booking/online-check-in/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Check-in</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Manage:Manage your booking" renderspan="true" session="[object Object]" href="/de/english/manage-booking/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Manage your booking</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Manage:Chauffeur drive" renderspan="true" session="[object Object]" href="/de/english/experience/chauffeur-drive/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Chauffeur drive</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Manage:Flight status" renderspan="true" session="[object Object]" href="/de/english/manage-booking/flight-status/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Flight status</span></a></li></ul></div></div><div class="e-col-sm-12 e-col-lg-3 links-section"><div><h2 class="links-section__heading reset-h">Before you fly</h2><ul class="links-section__list-links"><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Baggage" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/baggage/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Baggage</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Visa and passport information" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/visa-passport-information/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Visa and passport information</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Health" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/health/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Health</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Travel information" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/travel/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Travel information</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Dubai International" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/dubai-international-airport/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Dubai International</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:To and from the airport" renderspan="true" session="[object Object]" href="/de/english/travel-partners/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">To and from the airport</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Rules and notices" renderspan="true" session="[object Object]" href="/de/english/before-you-fly/travel/rules-and-notices/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Rules and notices</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Before you fly:Rail&Fly" renderspan="true" session="[object Object]" href="/de/english/travel-partners/deutsche-bahn/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Rail&Fly</span></a></li></ul></div></div><div class="e-col-sm-12 e-col-lg-3 links-section"><div><h2 class="links-section__heading reset-h">Where we fly</h2><ul class="links-section__list-links"><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:Route map" renderspan="true" session="[object Object]" href="/de/english/destinations/route-map/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Route map</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:Africa" renderspan="true" session="[object Object]" href="/de/english/destinations/flights-to-africa/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Africa</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:Asia and Pacific" renderspan="true" session="[object Object]" href="/de/english/destinations/flights-to-asia-pacific/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Asia and Pacific</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:Europe" renderspan="true" session="[object Object]" href="/de/english/destinations/flights-to-europe/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Europe</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:The Americas" renderspan="true" session="[object Object]" href="/de/english/destinations/flights-to-north-south-america/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">The Americas</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:The Middle East" renderspan="true" session="[object Object]" href="/de/english/destinations/flights-to-middle-east/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">The Middle East</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Where we fly:Flights to all countries/territories" renderspan="true" session="[object Object]" href="/de/english/destinations/flights-to-all-countries-and-territories/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Flights to all countries/territories</span></a></li></ul></div></div><div class="e-col-sm-12 e-col-lg-3 links-section"><div><h2 class="links-section__heading reset-h">Experience</h2><ul class="links-section__list-links"><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Experience:Cabin features" renderspan="true" session="[object Object]" href="/de/english/experience/cabin-features/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Cabin features</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Experience:Shop Emirates" renderspan="true" session="[object Object]" href="/de/english/experience/shop-emirates/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Shop Emirates</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Experience:What's on your flight" renderspan="true" session="[object Object]" href="/de/english/experience/woyf/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">What's on your flight</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Experience:Inflight entertainment" renderspan="true" session="[object Object]" href="/de/english/experience/inflight-entertainment/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Inflight entertainment</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Experience:Dining" renderspan="true" session="[object Object]" href="/de/english/experience/dining/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text 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class="link__text link__text--underline">Log in to Emirates Skywards</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Loyalty:Join Emirates Skywards" renderspan="true" session="[object Object]" href="/de/english/skywards/registration/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Join Emirates Skywards</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Loyalty:Our partners" renderspan="true" session="[object Object]" href="/de/english/skywards/partners/" class="focusout-button link link--with-hover-bg link--default link--underline focusout-button links-section__link"><span class="link__text link__text--underline">Our partners</span></a></li><li class="links-section__link-item"><a data-id="footer_nav_link" data-link="Loyalty:Business Rewards benefits" renderspan="true" session="[object 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iomembers","Common/Modal/io-popup-link__url":{"schema":"Link-Account","target":"_self","title":"Learn More","url":"/transfer.aspx?pageurl=/account/de/englishmanage-account/io-benefits/io-benefits.aspx&section=MYA&th=50fdb2d67e31d7c6034ee532b083d70cabe398e7"},"Common/Modal/io-popup-message__text":"Now you can get additional benefits from complimentary and discounted upgrades to having your bonus miles rolled over to the next tier cycle and no miles expiry for as long as you’ll be an IOmember.","Common/Modal/modal-close__text":"Close","Common/Modal/platinum-plus-heading__image":{"altText":"Heading Image","contentHash":"frp4u5","url":"/media/ps-intro-166-32675.jpg"},"Common/Modal/platinum-plus-heading__text":"Activate exclusive Platinum privileges","Common/Modal/platinum-plus-link__url":{"schema":"Link-Account","target":"_self","title":"Learn 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Google Play","Common/ios-smart-banner/appstore-store-ios_text":"On the App Store","Common/ios-smart-banner/appstore-store-windows_text":"In Windows store","Common/ios-smart-banner/appstore-title_text":"Emirates App","Common/outage/flights_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/ice_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/lounges_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/upcoming_flights_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/wines_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/outage/womf_outage_text":"Sorry, we can't find the details for this flight right now. Please try again later.","Common/Skywards-Plus/skywards-plus__text":"Skywards+","Common/load-more__text":"Load more","Common/show-more__text":"Show more","Common/Account/miles-outage__text":"Miles balance information unavailable at this time","Common/Accessibility/click-here-for-more-info__text":"Please click here for more information.","Common/Dubai-Experience/Payment/Terms-And-Conditions/hotels-title__text":"Hotels","Common/Dubai-Experience/Payment/Terms-And-Conditions/transfer-title__text":"Transfer","Common/Dubai-Experience/Payment/Terms-And-Conditions/activities-title__text":"Activities","Common/operational-update-alerts/show-more__text":"Show more","Common/operational-update-alerts/message__url":{"schema":"Link-Existing","url":"/de/english/help/travel-updates"},"Common/operational-update-alerts/show-less__text":"Show less","Common/operational-update-alerts/label__text":"Important:","Common/operational-update-alerts/dismiss__text":"Close","Common/hide__text":"Hide","Common/Date/month__text":"Month","Common/SEO/emirates-logo__url":{"schema":"Link","title":"Emirates Logo","url":"https://c.ekstatic.net/ecl/logos/emirates/emirates-logo-badge-registered.png"},"Common/Skywards-Plus/skywards-details-page-link":{"schema":"Link-Existing","title":"Skywards+","url":"/de/english/skywards/skywards-plus/details","target":"_self"},"Common/last-updated-timestamp__text":"Last updated: {timestamp} (GMT +4)","Common/Accessibility/and__text":"and","Common/Accessibility/results-found__text":"{numberOfResults} results found","Common/Accessibility/result-found__text":"1 result found","Common/Skywards-Plus/skywards-plus-subscription__url":{"schema":"Link-Existing","title":"Skywards+","url":"/de/english/skywards/skywards-plus/subscription","target":"_self"},"Common/show-less__text":"Show less","Common/Date/hour__text":"Hour","Common/Date/minute__text":"minute","Common/Date/hours__text":"Hours","Common/Date/minutes__text":"minutes","Common/Session-timeout/timeout-re-authenticate__text":"Reauthenticate","Common/Date/day__text":"Day","Common/Date/year__text":"Year","Common/Skywards-Plus/subscribe-to-skywards-plus__text":"Subscribe to Skywards+","Common/Session-timeout/timeout-re-authenticate-cta-message__text":"Please click Reauthenticate to log in again ","Common/Accessibility/close-dialog__text":"close dialog","Common/Accessibility/not-selected__text":"not selected","Common/Origin-Destination/Flights/tooltip-origin-destination-cabin-class__text":"{origin} to {destination} - {segmentCabinClass} Class","Common/Origin-Destination/Flights/class-fare-label__text":"Class / Fare:","Common/Session-timeout/timeout-re-authenticate-cta-message2__text":"Please click on Reauthenticate to log in again","Common/Session-timeout/timeout-expired-message__text":"Your session has expired","Common/CAB/Layout/cab-background__image":{"url":"https://c.ekstatic.net/ecl/aircraft-interior/economy-class/economy-class-cabin-seats-w1280x960.jpg","contentHash":"6tr4fmCV4QwJB2w-1CF1cA"},"Common/CAB/Error/title__text":"We're sorry","Common/CAB/Error/sub-title__text":"Unfortunately we could not complete your request","Common/CAB/Error/page-title__text":"Manage your booking","Common/CAB/Error/page-title-mbl__text":"Change your booking","Common/CAB/Error/Session/header__text":"Sorry your session has expired","Common/CAB/Error/Session/message-hdr__text":"Please start again","Common/CAB/Error/Session/message-bdy__text":"Return to Manage a Booking and choose 'Change dates & times'. ","Common/CAB/Error/Technical/header__text":"Oops, something went wrong","Common/CAB/Error/Technical/message-hdr__text":"Technical error","Common/CAB/Error/Technical/message-bdy__text":"There has been an error in submitting your request at this time. Please try again or call the contact centre.","Common/CAB/Go-Back/button__text":"Return to Manage a Booking","Common/Flight-Card-Details/upgrade-class-brand__text":"Upgrade to {class} {brand}","Common/Flight-Card-Details/select-upgrade__text":"Select to upgrade","Common/Flight-Card-Details/destination-image-url__text":"https://c.ekstatic.net/shared/images/destination/v1/airports/{destination}/{size}.jpg","Common/Flight-Card-Details/upgrade-not-available__text":"Upgrade not available","Common/Origin-Destination/journey-total-duration__text":"{hours} hrs {minutes} mins","Common/Origin-Destination/multiple-connections-link__text":"connections","Common/Origin-Destination/header__text":"{origin} to {destination}","Common/Origin-Destination/multiple-stops-link__text":"stops","Common/Origin-Destination/non-stop-link__text":"Non-stop","Common/Origin-Destination/single-connection-only-link__text":"connection","Common/Flight-Modal/connection-flight-info__text":"Passengers on connecting flights will need to change aircraft.","Common/Flight-Modal/connection-layover-details__text":"Duration {hours} {minutes}","Common/Flight-Modal/connection-airport-details__text":"Connection in {origin}","Common/Flight-Modal/aircraft-type__text":"Aircraft type","Common/Flight-Modal/total-duration__text":"Total duration: {hours} {minutes}","Common/Flight-Modal/flight-number__text":"Flight number","Common/Flight-Modal/flight-ond-from-to__text":"From <strong>{originAirportName} ({originAirportCode})</strong> to <strong>{destinationAirportName} ({destinationAirportCode})</strong>","Common/Flight-Modal/operated-by-carrier__text":"Operated by {carrier}","Common/Flight-Modal/title__text":"Flight details","Common/Origin-Destination/Flights/mixed-class-fare-brand-value__text":"Mixed class - {fareBrand}","Common/Origin-Destination/Flights/mixed-class-value__text":"Mixed class","Common/Origin-Destination/Flights/class-label-desktop__text":"Class","Common/Origin-Destination/Flights/class-label__text":"Class:","Common/Origin-Destination/Flights/class-value__text":"{cabinClass}","Common/Origin-Destination/Flights/fare-label__text":"Fare","Common/Stops-Info/stop-detail-arrival__text":"Arrival","Common/Stops-Info/stop-detail-departure__text":"Departure","Common/Stops-Info/stop-detail-duration__text":"Duration","Common/Stops-Info/stop-detail-stop__text":"Stop","Common/Pax-Count-Labels/num-adult__text":"{num} adult","Common/Flight-Card-Details/business-special-info__text":"The Business Class Special fare does not include complimentary Chauffeur-drive or Lounge access.","Common/Origin-Destination/single-stop-only-link__text":"stop","Common/Origin-Destination/Flights/class-fare-brand-value__text":"{cabinClass} {fareBrand}","Common/Pax-Count-Labels/num-child__text":"{num} child","Common/Pax-Count-Labels/num-adults__text":"{num} adults","Common/Pax-Count-Labels/num-children__text":"{num} children","Common/CAB/Error/cab-urp-title__text":"Technical error","Common/CAB/Error/cab-urp-message__text":"Sorry, we have a technical problem at the moment. Please try again later.","Common/StepByStepGuide/next__text":"Next","Common/StepByStepGuide/previous__text":"Previous","Common/StepByStepGuide/start-over__text":"Restart","Common/Flight-Modal/nonaircraft-type__text":"Type","Common/Flight-Modal/equipment-number__text":"Number","Common/Origin-Destination/bus-icon__image":{"url":"https://c.ekstatic.net/ecl/icons/bus-icon.svg","contentHash":"tXBeueyMcCitzfJFk2nJYw"},"Common/Origin-Destination/train-icon__image":{"url":"https://c.ekstatic.net/ecl/icons/train-icon.svg","contentHash":"1lkVwcdUh5f__e6AsE4FAw"},"Common/Cabin-Class-Full-Description/business-class__text":"Business Class","Common/Cabin-Class-Full-Description/premium-economy__text":"Premium Economy","Common/Cabin-Class-Full-Description/first-class__text":"First Class","Common/Cabin-Class-Full-Description/economy-class__text":"Economy Class","Common/Session-timeout/timeout-cancel-cta-title__text":"Cancel","Common/CAB/Error/search-results-message-bdy__text":"This itinerary cannot be changed online. Please call the contact centre.","Common/Origin-Destination/flight-icon__image":{"url":"/media/flight%402x-166-100297.png","contentHash":"Eka4lpltEQAFm16fX6nnfw"},"Common/CAB/Go-Back/return-to-my-trips__text":"Return to My Trips","Common/CAB/Error/Session/message-bdy-hybrid__text":"Return to My Trips and choose 'Change dates & times'.","Common/Pax-Count-Labels/num-infants__text":"{num} infants","Common/Pax-Count-Labels/num-infant__text":"{num} infant","Common/Pax-Count-Labels/num-ofw__text":"{num} Overseas Filipino Worker","Common/Pax-Count-Labels/num-ofws__text":"{num} Overseas Filipino Workers","Common/Pax-Count-Labels/num-teenagers__text":"{num} teenagers","Common/Pax-Count-Labels/num-passenger__text":"{num} passenger","Common/Pax-Count-Labels/num-passengers__text":"{num} passengers","Common/Pax-Count-Labels/num-teenager__text":"{num} teenager","Common/Flight-Modal/ghost-tailfin__image":{"url":"/media/ghost_tailfin-166-100298.svg","contentHash":"k5b1Ki6BZk1MtPzL25COSg"},"Common/Dropdown/search-location__text":"Search location","Common/CAB/Error/Session/CABCU/message-bdy-hybrid__text":"Return to My Trips and choose 'Upgrade flights with Cash'","Common/CAB/Error/Session/CABCU/message-bdy__text":"Return to Manage a Booking and choose 'Upgrade with Cash'.","Common/Accessibility/show-more-announcement__text":"Selecting this will bring the focus back to section heading","Common/Origin-Destination/minutes__text":"mins","Common/Origin-Destination/minute__text":"min","Common/Origin-Destination/hour__text":"hr","Common/Origin-Destination/hours__text":"hrs","Common/Origin-Destination/journey-total__text":"{hours} {minutes}","Common/Hajj-Umrah/umrah-flt__text":"Only Saudi nationals and G20 attendees are permitted to travel.","Common/Hajj-Umrah/non-umrah-flt__text":"This flight is only for non-Umrah passengers and will arrive and depart at the North Terminal.","Common/Hajj-Umrah/haj-flt-extra__text":"Important: Non GCC passengers are not permitted to travel on this flight for Hajj.","Common/Hajj-Umrah/haj-flt__text":"Important: The flight is only for Hajj pilgrims. GCC nationals -except Saudi nationals- are permitted to travel. Arrival and departure in Jeddah will be from the Hajj terminal.","Common/Account/family-head__text":"{name} - Family Head","Common/Account/business-rewards-member__text":"{name} - Business Rewards Member","Common/Account/points__text":"Points","Common/Account/business-rewards-admin__text":"{name} - Business Rewards Administration","Common/CAB/Navigation/Footer/gdpr-privacy-policy__url":{"schema":"Link-Existing","title":"privacy policy","url":"/de/english/sitetools/privacy_policy.aspx "},"Common/Hajj-Umrah/hajj-umrah-logo__image":{"url":"/media/hajj-umrah-logo-166-72928.png","contentHash":"Y0eSQ7iF6w-A55LfIOBHyA"},"Common/Hajj-Umrah/restriction-message__text":": Hajj/Umrah restrictions apply","Common/CAB/Calendar/onward-date__text":"Onward Date","Common/CAB/Calendar/header-label__text":"Choose your {start} to {end} departure date","Common/CAB/Calendar/inbound-date__text":"Inbound Date","Common/CAB/Business-Rewards-Toggle/button-off__text":"OFF","Common/CAB/Business-Rewards-Toggle/button-on__text":"ON","Common/CAB/Business-Rewards-Toggle/content__text":"Would you like to use Business Rewards points?","Common/CAB/Business-Rewards-Toggle/title__text":"Business Rewards Points","Common/CAB/Error/multiple-tab-open-error-message__text":"Multiple browser tabs and windows are not supported by this website. Please close this tab and continue using the most recent tab.","Common/Accessibility/close__text":"close","Common/Accessibility/sub-heading__text":"Sub heading","Common/Accessibility/available__text":"available","Common/Accessibility/not-available__text":"not available","Common/CAB/Account/customer-name-pattern__text":"{{title}} {{firstName}} {{middleName}} {{lastName}}","Common/CAB/Go-Back/back-to-dex-button__text":"Return to Dubai Experience","Common/Account/my-account__text":"My Account","Common/back-to-top__text":"Back to top","Common/Error/server-error__text":"Server error","Common/Error/server-error-description__text":"Sorry, we're having technical issues at this time. Please try again later or contact us for further assistance.","Common/Flight-Card-Details/upgrade-not-combinable__text":"Not combinable","Common/Flight-Card-Details/upgrade-not-available-br-dept-time-rest__text":"Saver tickets can only be upgraded once check-in is open for your flight","Common/Error/refresh-page__text":"Refresh page","Common/Flight-Card-Details/br-insufficient-points__text":"Insufficient points","Common/Dubai-Experience/Payment/Terms-And-Conditions/dubai-experience":"Dubai Experience","Common/currency-amount-new-format__text":"{currencyCode} <span class=\"amount\">{cultureFormattedCurrencyValue}</span>","Common/Flight-Card/non-stop__text":"Non-stop","Common/Flight-Card/stop__text":"{stops} stop","Common/Flight-Card/operated-by__text":"is operated by {carrier}","Common/Origin-Destination/journey-total-duration-hr-min__text":"{hours} hr {minutes} min","Common/Origin-Destination/journey-total-duration-hr-mins__text":"{hours} hr {minutes} mins","Common/Origin-Destination/journey-total-duration-hrs-min__text":"{hours} hrs {minutes} min","Common/Origin-Destination/journey-total-duration-hrs-mins__text":"{hours} hrs {minutes} mins","Common/Flight-Card/haj-restrictions-apply__text":"restrictions apply","Common/Flight-Card/HAJ__text":"Hajj/Umrah","Common/Flight-Card/mixed-cabin__text":"Mixed Class","Common/Flight-Card/stops-connection__text":"{stops} stops, {connections} connection","Common/Flight-Card/stop-connections__text":"{stops} stop, {connections} connections","Common/Flight-Card/stops-connections__text":"{stops} stops, {connections} connections","Common/Flight-Card/stop-connection__text":"{stops} stop, {connections} connection","Common/Flight-Card/connections__text":"{connections} connections","Common/Flight-Card/stops__text":"{stops} stops","Common/Flight-Card/connection__text":"{connections} connection","Common/Flight-Card/cabin-partially-available__text":"Partially available","Common/Flight-Card/connection-airport__text":"Connection in {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/OTH__text":"Other information","Common/Flight-Card/GOV__text":"Government restriction","Common/Flight-Card/connects-in-dubai__text":"Connects in Dubai","Common/Flight-Card/class-fare-type__text":"Class / Fare type","Common/Flight-Card/cabin-not-offered__text":"Not offered","Common/Flight-Card/cabin-sold-out__text":"Sold out","Common/Flight-Card/mixed-cabin-show-details__text":"Show details","Common/Flight-Card/mixed-cabin-description__text":"{cabinClass} is not available for all of your flights.","Common/Flight-Card/partially-available-cabin__text":"{cabinClass} is partially available for this journey","Common/Flight-Card/different-cabins-seating__text":"You will be seated in different cabin classes during your trip","Common/Flight-Card/origin-to-destination-code__text":"{origin} to {destination}","Common/Flight-Card/Modal/connection-duration__text":"Duration {duration}","Common/Flight-Card/Modal/connection-info__text":"Passengers change aircraft when connecting.","Common/Flight-Card/Modal/header__text":"Flight details","Common/Flight-Card/Modal/aircraft-type__text":"Aircraft type","Common/Flight-Card/Modal/other-segment-type__text":"Type","Common/Flight-Card/Modal/flight-number__text":"Flight number","Common/Flight-Card/Modal/ond-from-to__text":"From {originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/Modal/connection-airport__text":"Connection in {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/Modal/mixed-cabin-generic__text":"You will be seated in different cabin classes during your trip","Common/Flight-Card/Modal/stop-details-duration__text":"Duration","Common/Flight-Card/Modal/stop-details-departure__text":"Departure","Common/Flight-Card/Modal/stop-details-stops__text":"Stops","Common/Flight-Card/Modal/total-duration__text":"Total duration","Common/Flight-Card/Modal/stop-details-arrival__text":"Arrival","Common/Flight-Card/Modal/operated-by__text":"Operated by {carrier}","Common/Flight-Card/no-change__text":"Unchanged","Common/show__text":"Show","Common/Filter-Sort/sort-by__text":"Sort by","Common/Filter-Sort/sort__text":"Sort","Common/ond__text":"{originAirportName} to {destinationAirportName}","Common/Cabin-Brands/flex-plus__text":"Flex Plus","Common/Cabin-Brands/flex__text":"Flex","Common/Cabin-Brands/saver__text":"Saver","Common/Cabin-Brands/special__text":"Special","Common/Dropdown/add__text":"Add","Common/Accessibility/pause__text":"pause","Common/Accessibility/play__text":"play","Common/Origin-Destination/flight-card-header__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Flight-Card/first__text":"First","Common/Flight-Card/economy__text":"Economy","Common/Flight-Card/business__text":"Business","Common/Flight-Card/number__text":"Number","Common/Flight-Card/premium-economy__text":"Premium Economy","Common/Flight-Card/flight-details-link__text":"All flight details","Common/Flight-Card/stop-details__text":"Stop in {stationName} for {duration}","Common/Flight-Card/train__text":"Train","Common/Flight-Card/cabin-class__text":"{cabinClass} Class","Common/Flight-Card/bus__text":"Bus","Common/Flight-Card/view-detailed-fare-condictions__text":"View detailed fare conditions","Common/Trip-Summary/breakdown-modal-currency__text":"All prices shown below are in {currency}.","Common/Trip-Summary/checked-baggage__text":"Checked baggage:","Common/Trip-Summary/fare_break_down_description__text":"Fare","Common/Trip-Summary/change-fee__text":"Change fee:","Common/Trip-Summary/carrier-imposed-charges__text":"Carrier-imposed charges","Common/Trip-Summary/fare-breakdown__text":"Fare breakdown","Common/Trip-Summary/fuel-surcharge__text":"Fuel surcharge","Common/Trip-Summary/passenger-summary-ofws__text":"Overseas Filipino Workers ","Common/Trip-Summary/fare_break_down_label__text":"Fare details","Common/Trip-Summary/number-of-pax__text":"Number of passengers","Common/Trip-Summary/passenger-summary-adults__text":"Adults","Common/Trip-Summary/passenger-summary-teenagers__text":"Teenagers","Common/Trip-Summary/flight-details-link__text":"All flight details","Common/Trip-Summary/grand-total__text":"Grand total","Common/Trip-Summary/tax-break-down-description__text":"Tax/fee/surcharge description","Common/Trip-Summary/passenger-summary-infants__text":"Infants","Common/Trip-Summary/refund-fee__text":"Refund fee:","Common/Trip-Summary/passenger-summary-children__text":"Children","Common/Trip-Summary/tax-grand-total__text":"Total","Common/Trip-Summary/tax-break-down-label__text":"Tax/fee/surcharge code","Common/Trip-Summary/total-for-all-pax__text":"Total for all {paxType} passengers","Common/Trip-Summary/tax-breakdown__text":"Tax Breakdown","Common/Trip-Summary/taxes-and-fees__text":"Taxes and fees","Common/Trip-Summary/total-per-pax__text":"Total per passenger","Common/Flight-Card/Modal/bus__text":"Bus","Common/Flight-Card/Modal/number__text":"Number","Common/Flight-Card/Modal/train__text":"Train","Common/Accessibility/change-search-redirect__text":"Change search button redirects to flight status search page","Common/Accessibility/opens-preview-modal-pdf__text":"'Download flight certificate' opens a preview in a modal and provides a PDF download option within the preview modal.","Common/Flight-Card/connection-duration__text":"Duration {hours}h {minutes}m","Common/Accessibility/a11y-apply-promo-code__text":"Apply this code","Common/Accessibility/a11y-promo-code-validated__text":"Your code is valid","Common/Accessibility/a11y-validating-promo-code__text":"Validating promotional code","Common/Accessibility/a11y-promo-code-not-valid__text":"Your code is not valid","Common/Accessibility/dropdown__collapsed__AA__annoucement__text":"Collapsed","Common/Accessibility/cabin-status-announce__text":"{cabin} {status}.","Common/Accessibility/dropdown__expanded__AA__annoucement__text":"Expanded","Common/Accessibility/ond-aria-label__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Accessibility/fare-rules-terms-and-conditions__text":"Fare rules & Terms and conditions","Common/Accessibility/selected-sort-is__text":"Sort {appliedSort} filter Selected","Common/Accessibility/return-to-review-dialog__text":"Return to Review will close the dialog","Common/Accessibility/miles-breakdown-loading__text":"Loading Miles breakdown","Common/Accessibility/a11y-search-page-link__text":"Navigate to Search page","Common/Accessibility/flight-results-loading__text":"flight results are loading","Common/Accessibility/change-search-aria-label__text":"Change search opens a modal","Common/Accessibility/cabin-price-announce__text":"{cabin} from {lowestPrice}.","Common/Accessibility/icon__text":"Icon","Common/Accessibility/sort-options-popup-closed__text":"sort options popup closed","Common/Accessibility/cabin-lowest-price-announce__text":"{cabin} from {lowestPrice}, lowest price.","Common/Accessibility/skyward-miles-details-caption__text":"Skyward Miles details","Common/Accessibility/currency-list-loading__text":"Currency results are loading","Common/Accessibility/available-cabin-announce__text":"Available classes","Common/Accessibility/flight-fare-conditions-loading__text":"Flight fare conditions are loading","Common/Accessibility/sort-options-popup-opened__text":"Sort options popup opened","Common/Flight-Card/Modal/on-time-performance__url":{"schema":"Link","title":"On time performance","url":"/de/english/information/on-time-performance/","target":"_blank"},"Common/Flight-Card/Modal/on-time-performance__text":"On time performance","Common/Flight-Card/Modal/upgrade-available__text":"Upgrade available","Common/Flight-Card/Modal/connection-airport-code__text":"Connection in {destinationAirportCode}","Common/Flight-Card/Modal/ond__text":"{originAirportName} to {destinationAirportName}","Common/Flight-Card/Modal/ond-from-to-with-code__text":"From {originAirportCode} to {destinationAirportCode}","Common/Flight-Card/Modal/to__text":"{originAirportName} to {destinationAirportName}","Common/Trip-Summary/passenger__text":"Passenger","Common/Trip-Summary/passenger-with-count__text":"1 passenger","Common/Trip-Summary/baggage-summary-title__text":"Additional baggage","Common/Trip-Summary/embargo__text":"Embargo","Common/Trip-Summary/hide-summary__text":"Hide summary","Common/Trip-Summary/flight__text":"Flight","Common/Trip-Summary/passenger-summary-child__text":"Child","Common/Trip-Summary/baggage-allowance-per-passenger-type__text":"Baggage allowance per passenger type","Common/Trip-Summary/passenger-summary-ofw__text":"Overseas Filipino Worker","Common/Trip-Summary/carryon-baggage-allowance__text":"Carry-on baggage allowance","Common/Trip-Summary/inclusive-fuel-surcharge__text":"Inclusive of airfare, taxes, fees and fuel surcharge","Common/Trip-Summary/passenger-type__text":"Passenger type","Common/Trip-Summary/passengers__text":"{numberOfPassengers} passengers","Common/Trip-Summary/charges-may-apply__text":"Charges may apply for any baggage exceeding the allowance above. Online discounts for additional baggage allowances may be available in Manage your Booking. Any additional charges can also be paid at the airport.","Common/Trip-Summary/header-summary__text":"For {{passengerCount}} {{passengersText}} - {inclusionText}","Common/Trip-Summary/flights-header__text":"Flights","Common/Trip-Summary/itinerary__text":"Itinerary","Common/Trip-Summary/passenger-summary-teenager__text":"Teenager","Common/Trip-Summary/inclusive-non-fuel-surcharge__text":"Inclusive of airfare, taxes, fees","Common/Trip-Summary/approx-currency__text":"(approx. {approxPrice})","Common/Trip-Summary/carryon-baggage-allowance-description__text":"Carry-on baggage rules differ for each operating carrier. Carry-on baggage allowances will change for each flight, depending on the operating carrier. A detailed breakdown of your carry-on baggage allowance for each flight is shown in the table below.","Common/Trip-Summary/baggage-allowance__text":"Baggage allowance","Common/Trip-Summary/fare-break-down-label__text":"Fare details","Common/Trip-Summary/inclusive__text":"Inclusive of airfare, taxes, fees and carrier imposed charges","Common/Trip-Summary/oneway__text":"One way","Common/Trip-Summary/change-search__text":"Change search","Common/Trip-Summary/bag__text":"Bag {ordinal}","Common/Trip-Summary/checked-baggage-allowance__text":"Checked baggage allowance","Common/Trip-Summary/header-summary-passengers__text":"For {passengerCount} passengers - {inclusionText}","Common/Trip-Summary/passenger-summary-adult__text":"Adult","Common/Trip-Summary/passenger-summary-infant__text":"Infant","Common/Trip-Summary/baggage-allowance-summary__text":"Baggage allowance summary","Common/Trip-Summary/carrier__text":"Carrier","Common/Trip-Summary/embargo-description__text":"Embargo: A carrier-imposed embargo applies to a flight within your itinerary. To view details of this embargo, please click on the link below.","Common/Trip-Summary/header-summary-passenger__text":"For 1 passenger - {inclusionText}","Common/Trip-Summary/inclusive-with-tax__text":"Inclusive of airfare, taxes, fees and charges","Common/Trip-Summary/fare-break-down-description__text":"Fare","Common/Trip-Summary/seat-char-extra-legroom__text":"Extra Legroom","Common/Trip-Summary/passengers-with-count__text":"{numberOfPassengers} passengers","Common/Trip-Summary/total-for-all-adults__text":"Total for all adults","Common/Trip-Summary/read-the-full-applicable-baggage-rules__text":"Read the full applicable baggage rules","Common/Trip-Summary/return__text":"Return","Common/Trip-Summary/seat-char-twin__text":"Twin","Common/Trip-Summary/selection-summary__text":"You will see the summary of your selections here","Common/Trip-Summary/travel-insurance__text":"Travel Insurance","Common/Trip-Summary/total-to-be-paid__text":"Total to be paid","Common/Trip-Summary/seat-char-upperdeck-twin__text":"Twin","Common/Trip-Summary/seat-char-regular-bulkhead__text":"Bulkhead","Common/Trip-Summary/seat-summary-title__text":"Seat selections","Common/Trip-Summary/total-for-all-children__text":"Total for all children","Common/Trip-Summary/total__text":"Cost","Common/Trip-Summary/seat-char-bassinet__text":"Bassinet","Common/Trip-Summary/ti-header__text":"Travel Insurance","Common/Trip-Summary/total-for-all-ofw__text":"Total for all Overseas Filipino Workers","Common/Trip-Summary/total-for-all-infants__text":"Total for all infants","Common/Trip-Summary/total-for-all-teenagers__text":"Total for all teenagers","Common/Trip-Summary/seat-char-preferred__text":"Preferred","Common/Trip-Summary/view-summary__text":"View summary","Common/Trip-Summary/ti-bc__text":"Business Cover","Common/Trip-Summary/select-your-flight__text":"Start selecting your flights now.","Common/Trip-Summary/seat-char-premium-twin__text":"Premium Twin","Common/Trip-Summary/ti-bs__text":"Standard Travel Insurance","Common/Trip-Summary/seat-char-preferred-upperdeck__text":"Preferred","Common/Trip-Summary/seat-char-regular__text":"Regular","Common/Trip-Summary/ti-ac__text":"Air Space Closure Cover","Common/Trip-Summary/ti-taxes-fees__text":"Taxes and Fees","Common/Trip-Summary/special-information__text":"Special information","Common/Trip-Summary/terms-and-conditions__text":"Terms and conditions","Common/Trip-Summary/seat-char-premium__text":"Premium","Common/Trip-Summary/ti-title__text":"AIG Insurance","Common/Trip-Summary/ti-wc__text":"Wedding Cover","Common/Trip-Summary/your-trip-summary__text":"Your trip summary","Common/Trip-Summary/trip-summary__text":"Your trip summary","Common/Trip-Summary/baggage-allowance__url":{"schema":"Link","title":"Read the full applicable baggage rules","url":"/de/english/before-you-fly/baggage/","target":"_blank"},"Common/Trip-Summary/miles-breakdown__text":"Miles breakdown","Common/Trip-Summary/inclusive-with-tax-and-fee__text":"Inclusive of airfare, taxes and fees","Common/Trip-Summary/aig-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/aig-logo.png","contentHash":"Z3mMs7Cy9YB1oIVUrOB_YA"},"Common/Account/please-wait__text":"Please wait","Common/Accessibility/select-to-get-more-information__text":"Select for more information on baggage allowance.","Common/Advanced-Passenger-Info/Passport-Information-Section/undisclosed-gender-warning__text":"Your information, including your gender, must match your passport details. Passengers with an undisclosed gender and/or neither ‘M’ (male) or ‘F’ (female) indicated on their passport must go to the airport to complete their check-in process and be issued their boarding pass, and may be refused transit or entry in certain destinations (including Dubai) by the local immigration authorities. This is outside of Emirates’ control and we will have no liability to you for their decision. You must check the relevant entry requirements for any country you are visiting, even as a transit passenger.","Common/OCI-MYB/Passenger/on-standby__text":"On standby","Common/OCI-MYB/Passenger/adult__text":"Adult","Common/OCI-MYB/Passenger/infant-brackets__text":"(Infant)","Common/OCI-MYB/Baggage/first-cabin-dimension__text":"Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).","Common/OCI-MYB/Baggage/economy-cabin-dimension__text":"One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 7kg (15lb).\n<br />\nNote: If you’re boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height). If your itinerary originates from Brazil, you’re allowed a carry-on weighing 10kg (22lb).","Common/OCI-MYB/Baggage/business-cabin-dimension__text":"Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).","Common/OCI-MYB/Baggage/included-fare__text":"Included in fare: {unitValue}","Common/OCI-MYB/Baggage/infant-cabin-dimension__text":"Infants in all cabin classes are permitted one carry-on bag for inflight food and disposable items (weight not to exceed 5kg (11lb) and maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches).","Common/OCI-MYB/Baggage/premium-economy-cabin-dimension__text":"One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 10kg (22lb). Note: If you're boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height).","Common/OCI-MYB/important-information-title__text":"Important information","Common/OCI-MYB/Review-Seats/title__text":"Review seats","Common/Flight-Card/flights-checkin-title__text":"Flights open for check-in","Common/Advanced-Passenger-Info/Passport-Information-Section/preferred__text":"Preferred","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-confirm__text":"Confirm","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-cancel__text":"Cancel","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details__text":"Passport details","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-details-title__text":"There are already 2 passports saved in your Emirates Skywards account. Please select one of the passports you would like to use.","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-list-link__text":"View list of passports from my Skywards account","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-pax-unmatched-validation-error__text":"The date of birth entered for this passenger does not match their age indicated during the flight booking. If the date of birth entered here is incorrect, please correct it. Otherwise, you will need to contact us.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-future-validation-error__text":"Date is in the future. Please check and try again.","Common/miles-new-format__text":"<span class=\"miles\">{milesValue}</span> Miles","Common/step-title__text":"Make a booking","Common/mixed__text":"Mixed Cabins","Common/from__text":"From","Common/dynamic_date__text":"Last updated: {0} (GMT +4)","Common/date-range__text":"till","Common/apply__text":"Apply","Common/warning__text":"Important","Common/fare-comparision-ond__text":"{originAirportName} ({originAirportCode}) to {destinationAirportName} ({destinationAirportCode})","Common/Accessibility/multicity__text":"Multi-city","Common/Accessibility/a11y-search-result-page-link__text":"Navigate to search results page","Common/Accessibility/search-flights-aria-label__text":"Search flights redirects to the search page","Common/Accessibility/logout-in-progress__text":"Logging-out","Common/Flight-Card/mixed-fare__text":"Mixed fare-type","Common/Flight-Card/all-classes__text":"All classes","Common/Flight-Card/cabin-class-not-available__text":"Not available","Common/Flight-Card/cabin-class-available__text":"Available","Common/Flight-Card/select-cabin-class__text":"Select class","Common/Flight-Card/offers__text":"{offerCount} offers","Common/Flight-Card/cabin-from__text":"{cabinClass}","Common/Flight-Card/offer__text":"{offerCount} offer","Common/Flight-Card/from-currency-price__text":"from {currencyAndPrice}","Common/Flight-Card/lowest-price__text":"Lowest price","Common/Flight-Card/StopOver/class-not-available__text":"Class not available","Common/Flight-Card/StopOver/extra-charges__text":"Additional charge","Common/Flight-Card/StopOver/important__text":"Important","Common/Flight-Card/StopOver/no-extra-charges__text":"No additional charges","Common/Flight-Card/StopOver/seat-left__text":"{seatsAvailable} seat left","Common/Flight-Card/StopOver/seats-left__text":"{seatsAvailable} seats left","Common/Flight-Card/StopOver/selected__text":"Selected","Common/Flight-Card/StopOver/select__text":"Select","Common/Flight-Card/Offers/cash-plus-miles-benefit__text":"You are eligible to use Cash+Miles on the payment page, allowing you to save {amount} per {miles} Miles.","Common/Flight-Card/Offers/cash-plus-miles-brand__text":"Get more for your Miles. For every {miles} Skywards Miles you will get {amount} off the base fare of your flight.","Common/Flight-Card/Offers/cash-plus-miles-cabin__text":"Choose to pay with Cash+Miles on the payment page and save up to {amount} per {miles} Miles.","Common/Flight-Card/Offers/cash-plus-miles-heading__text":"Cash+Miles offer","Common/Flight-Card/Offers/cash-plus-miles-promotion__text":"You are now eligible to avail your Cash+Miles offer on the payment page, allowing you to save {amount} per {miles} Miles you redeem.","Common/Flight-Card/Offers/miles-upgrade-cabin-promotion__text":"A Miles upgrade from {fromClass} to {toClass} is currently available at a reduced rate. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-heading__text":"Miles upgrade","Common/Flight-Card/Offers/miles-upgrade-cabin__text":"Miles upgrade from {fromClass} to {toClass} for this flight is currently available. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-label__text":"Miles upgrade available","Common/Flight-Card/Offers/miles-upgrade-multiple-cabin-promotion__text":"Miles upgrade from {fromClass} to {toClassOne} and {fromClass} to {toClassTwo} for this flight is currently available at a reduced rate. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-multiple-cabin__text":"Miles upgrade from {fromClass} to {toClassOne} and {fromClass} to {toClassTwo} for this flight is currently available. Availability is not guaranteed and fare rules apply.","Common/Flight-Card/Offers/miles-upgrade-promotion-heading__text":"Miles upgrade offer","Common/Flight-Card/Offers/miles-upgrade-promotion__text":"You are eligible for a Miles upgrade at a reduced rate on this flight.","Common/Flight-Card/Offers/promocode-applied-ga-only__text":"Discounted offer","Common/Flight-Card/Offers/promocode-applied__text":"Discounted offer","Common/Flight-Card/Offers/skywards-miles-promotion__text":"You can earn additional Skywards Miles by selecting this flight.","Common/Flight-Card/Offers/skywards-miles-promotion-heading__text":"Earn more Miles","Common/Flight-Card/Offers/tier-miles-promotion-heading__text":"Earn more Tier Miles","Common/Flight-Card/Offers/tier-miles-promotion__text":"You can earn additional Skywards Tier Miles by selecting this flight.","Common/Flight-Fare-Conditions/fare-conditions-disclaimer__text":"If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.\n<br /><br />\nThe amounts quoted for change fees or refunds are per person. <strong>Change fees will be charged in addition to any applicable fare difference.</strong>","Common/Flight-Fare-Conditions/error-title__text":"Something went wrong","Common/Flight-Fare-Conditions/flight-fare-conditions-failure__text":"Sorry, we were unable to retrieve the fare conditions.","Common/Flight-Fare-Conditions/fare-conditions-details__text":"Fare conditions details","Common/Flight-Fare-Conditions/inbound__text":"Inbound","Common/Flight-Fare-Conditions/maximum-stay__text":"Maximum stay:","Common/Flight-Fare-Conditions/info-not-available__text":"Info not available","Common/Flight-Fare-Conditions/minimum-stay__text":"Minimum stay:","Common/Flight-Fare-Conditions/outbound__text":"Outbound","Common/Flight-Fare-Conditions/see-fare-conditions-details__text":"See fare conditions details","Common/Flight-Fare-Conditions/reimburse-conditions__url":{"schema":"Link","title":"View the conditions of reimbursement if a ticket is fully unutilised","target":"_blank"},"Common/Flight-Fare-Conditions/stop-overs__text":"Stopovers:","Common/important-information/important-information-header__text":"Important information","Common/important-information/read-more__text":"Read more","Common/important-information/read-less__text":"Read less","Common/Lowest-Fare/cabin-class__text":"{cabinClass} Class","Common/Lowest-Fare/inclusive-with-tax__text":"Inclusive of airfare, taxes, fees and charges","Common/Lowest-Fare/inclusive-fuel-surcharge__text":"Inclusive of airfare, taxes, fees and fuel surcharge","Common/Lowest-Fare/inclusive__text":"Inclusive of airfare, taxes, fees and carrier imposed charges","Common/Lowest-Fare/inclusive-non-fuel-surcharge__text":"Inclusive of airfare, taxes, fees","Common/Lowest-Fare/miles__text":"Miles","Common/Lowest-Fare/select-your-flight__text":"Select your flight","Common/Lowest-Fare/lowest-price__text":"{journeyCabinClass}, {journeyType} for {numberOfPassengers} {paxText}","Common/Lowest-Fare/select-your-flights__text":"Select your flights","Common/Lowest-Fare/points__text":"Points","Common/Miles-Breakdown/bonus-miles-description__text":"{firstName} {lastName} {description} ({origin} to {destination})","Common/Miles-Breakdown/miles-details-heading__text":"Miles details","Common/Miles-Breakdown/miles-breakdown-failure__text":"Sorry, we were unable to retrieve the Miles summary.","Common/Miles-Breakdown/miles-details__text":"Miles details","Common/Miles-Breakdown/miles-you-earn__text":"Miles you will earn:","Common/Miles-Breakdown/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Miles-Breakdown/not-applicable__text":"Not applicable","Common/Miles-Breakdown/skyward-miles-details-caption__text":"Skyward Miles details","Common/Miles-Breakdown/skywards-miles-value__text":"{{Miles}} Skywards Miles","Common/Miles-Breakdown/skywards-miles__text":"Skywards Miles","Common/Miles-Breakdown/tier-miles-value__text":"{{Miles}} Tier Miles","Common/Miles-Breakdown/total-miles-earned-description__text":"For Cash+Miles bookings, the Skywards Miles and Tier Miles earned will be proportional to the base fare paid in cash. For My Family members, the number of Skywards Miles credited to the My Family account and any individual accounts will depend on the Miles contribution of each account. Any applicable promotional bonus Miles will be credited to your account after you travel.","Common/Miles-Breakdown/tier-miles__text":"Tier Miles","Common/Miles-Breakdown/total-miles-earned__text":"Total miles earned","Common/Miles-Breakdown/total-miles-per-skywards-member__text":"Total Miles per Emirates Skywards member","Common/Miles-Breakdown/total-miles-person__text":"Total Miles for {firstName} {lastName}","Common/Miles-Breakdown/unable-to-fetch-miles-data__text":"Sorry, we were unable to retrieve Miles information for this passenger.","Common/Miles-Breakdown/view-miles-breakdown__text":"View breakdown","Common/Pos-Messages/pos-change-message-global__text":"You have now been directed to the {posCountry} website to finalize this booking. Your booking will be subject to the terms and conditions of the {posCountry} website, including those relating to consumer protections. Please note that your booking will be charged in {posCurrencyName} ({posCurrencyCode})","Common/Pos-Messages/pos-change-information-title__text":"You have been taken to our {posCountry} site","Common/Pos-Messages/pos-change-message__text":"As you selected a departure airport outside of {siteCountry}, you have been directed to the {posCountry} website to finalise this booking. Your booking will be subject to the terms and conditions of the {posCountry} website, including those relating to consumer protections, which may differ from those of our {siteCountry} website. Please note that your booking will be charged in {posCurrencyName} ({posCurrencyCode})","Common/Session-Expiry/session-expiry-description__text":"<p>Your session will expire in <span>{secondsLeft} seconds.</span> </p><p>Please click on Continue to stay on your current page or start a new search.</p>","Common/Session-Expiry/session-expiry-continue-button__text":"Continue","Common/Session-Expiry/session-expiry-start-new-session-button__text":"Start a new search","Common/Session-Expiry/session-expiry-title__text":"Session time out","Common/Skyward-Plus-Banner/skyward-plus-benefits__text":"As a Skywards+ subscriber you can enjoy a range of benefits based on your package type.","Common/Skyward-Plus-Banner/skyward-plus-benefits-note__text":"Note that these rates apply only if your subscription is still active at the time of upgrading or on the date of travel.","Common/Skyward-Plus-Banner/info-not-available__text":"Info not available","Common/Skyward-Plus-Banner/skyward-plus-subscriber-benefits__text":"As a Skywards+ subscriber, you can enjoy these benefits on every booking:","Common/Skyward-Plus-Banner/view-benefits__text":"View benefits","Common/Skyward-Plus-Banner/view-benefits_as_skyward-plus-subscriber__text":"ดูสิทธิประโยชน์ในฐานะสมาชิก Skywards+","Common/Skyward-Plus-Banner/skyward-plus__text":"Skywards+ Benefits","Common/StopOver/extra-charges__text":"Additional charge","Common/StopOver/class-not-available__text":"Class not available","Common/StopOver/important__text":"Important","Common/StopOver/no-extra-charges__text":"No additional charges","Common/Tier-Details/blue__text":"Blue","Common/Tier-Details/io__text":"IO","Common/Tier-Details/gold__text":"Gold","Common/Tier-Details/logged-in-info-skywards-miles__text":"Skywards Miles","Common/Tier-Details/platinum__text":"Platinum","Common/Tier-Details/silver__text":"Silver","Common/Tier-Details/skywards__text":"Blue","Common/Tier-Details/tier-coin-blue-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-blue-icon-w360x360.png","contentHash":"5xdR3D7ZQ5Uvr-9XWALiIA"},"Common/Tier-Details/tier-coin-gold-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-gold-icon-w360x360.png","contentHash":"-xJUKYzbPIToeVvh3AruBQ"},"Common/Tier-Details/tier-coin-io-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-io-icon-w360x360.png","contentHash":"lre_IJ1pc3Q6pE16SxDs-A"},"Common/Tier-Details/tier-coin-platinum-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-platinum-icon-w360x360.png","contentHash":"THxRgoqnJMwe3FmD3Y-V5Q"},"Common/Tier-Details/tier-coin-silver-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-silver-icon-w360x360.png","contentHash":"imLeGwDMg4k6KZlkNzEURQ"},"Common/Tier-Details/tier-name-blue-member__text":"Blue Member","Common/Tier-Details/tier-coin-skywards-member__image":{"url":"https://c.ekstatic.net/ecl/logos/skywards/membership-tier-skywards-blue-icon-w360x360.png","contentHash":"5xdR3D7ZQ5Uvr-9XWALiIA"},"Common/Tier-Details/tier-name-gold-member__text":"Gold Member","Common/Tier-Details/tier-name-platinum-member__text":"Platinum Member","Common/Tier-Details/tier-name-silver-member__text":"Silver Member","Common/Tier-Details/tier-name-invitation-only-member__text":"IO Member","Common/Tier-Details/tier-name-skywards-member__text":"Blue Member","Common/Account/tier-member__text":"{tier} member","Common/Account/login-profile-retrieval-error__text":"Sorry, there was a technical issue when retrieving your membership details. Please try again.","Common/Account/account-banner-widget-br-classic-rewards-desc__title":"You can’t create a My Family booking when booking business travel","Common/Account/miles-expire-text":"Miles expire on","Common/Account/miles-expire__text":"{{expiringMiles}} Miles will expire on","Common/Account/business-rewards__text":"Business Rewards","Common/Account/login-profile-retrieval-info__text":"Sorry, there was a problem loading your account information. You can still continue with your booking and we will try again when you move to the next page.","Common/Account/skywards__text":"Skywards","Common/Account/business-rewards-travel__text":"Business Rewards","Common/Account/banner-io-member__text":" | IO","Common/Account/change-account-business-rewards-member__text":": Business Rewards Member","Common/Account/banner-skywards-miles__text":"Skywards Miles","Common/Account/change-account-family-head__text":": Family Head","Common/Account/banner-blue-member__text":" | Blue","Common/Account/br-classic-rewards__text":"Book a Dynamic Rewards flight","Common/Account/change-account__text":"Change account","Common/Account/sr-classic-rewards__text":"Classic Rewards","Common/Account/banner-family-member__text":" | Family Member","Common/Account/banner-business-rewards-member__text":" | Business Rewards Member","Common/Account/banner-platinum-member__text":" | Platinum","Common/Account/banner-gold-member__text":" | Gold","Common/Account/skywards-rewards-travel__text":"Skywards Rewards","Common/Account/family-rewards-travel__text":"My Family","Common/Account/banner-family-head__text":" | Family Head","Common/Account/banner-business-rewards-admin__text":" | Business Rewards Administrator","Common/Account/change-account-business-rewards-admin__text":": Business Rewards Admin","Common/Account/business-rewards-text":"Business Rewards","Common/Account/banner-silver-member__text":" | Silver","Common/ActionMessage/info-messages-title__text":"Important information","Common/ActionMessage/info_messages_title":"Information","Common/ActionMessage/Accessibility/close_warning_message_block__text":"close the warning message block","Common/ActionMessage/Accessibility/close_base_message_block__text":"close the message block","Common/ActionMessage/FYI/generic-information-message__text":"Important information","Common/Cabin-Brands/insufficient-miles__text":"Insufficient Miles","Common/Change-Search-Modal/sub-title-inline__text":"Continue with one of your recent searches","Common/Change-Search-Modal/apply__text":"Continue","Common/Change-Search-Modal/change-search-title__text":"Change search","Common/Change-Search-Modal/sub-title__text":"Change your search","Common/Change-Search-Modal/title__text":"Search flights","Common/Currency-Converter/all-currency__text":"All currencies","Common/Currency-Converter/currency-converter__text":"Currency converter","Common/Currency-Converter/back__text":"Back","Common/Currency-Converter/change-currency__text":"You are viewing prices in {pricedCurrency}. If you would like to view prices in a different currency, you can select it below.","Common/Currency-Converter/popular-currency__text":"Popular currencies","Common/Currency-Converter/no-results-found__text":"No results found","Common/Currency-Converter/select-currency__text":"Select currency","Common/Currency-Converter/suggested-currency__text":"Recommended currencies","Common/Dubai-Connect-Modal/dubai-connect-eligibility-link__text":"You are eligible for Dubai Connect","Common/Dubai-Connect-Modal/dubai-connect__text":"Dubai Connect","Common/Dubai-Connect-Modal/dubai-connect-description__text":"Your connection in Dubai between {origin} and {destination} qualifies for Dubai Connect.\n<br /><br />\nThe Dubai Connect complimentary service is a special courtesy to our passengers whose journey requires a long stopover in Dubai.\n<br /><br />\nEmirates will provide accommodation, ground transportation, visa* and a meal at no extra cost. After booking your flight, you can request your Dubai Connect rooms on the confirmation page or anytime via Manage a booking. Dubai Connect must be requested at least 48 hours before your flight departs and is subject to availability.\n<br /><br />\n*Certain nationalities do not require a visa to enter the United Arab Emirates. For those nationalities that require a visa on arrival, Emirates will be able to pre-arrange this service for you. After you book your Dubai Connect service, we'll give you instructions on how to provide a copy of your passport and a passport-sized photograph, which will enable us to apply for your visa to be ready on arrival.\n<br /><br />\nYou must be successful in obtaining entry into the United Arab Emirates to be eligible for Dubai Connect. Issuance of visas is purely at the discretion of the United Arab Emirates immigration authorities and Emirates takes no responsibility should your visa application be rejected.","Common/Fare-Rules/fare-rules-disclaimer__text":"If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.\n<br /><br />\nThe amounts quoted for change fees or refunds are per person. <strong>Change fees will be charged in addition to any applicable fare difference.</strong>","Common/Fare-Rules/fare-type-comparision__text":"Fare type comparison","Common/Fare-Rules/outbound__text":"Outbound","Common/Fare-Rules/inbound__text":"Inbound","Common/Fare-Rules/reimburse-conditions__url":{"schema":"Link","title":"View the conditions of reimbursement if a ticket is fully unutilised","target":"_blank"},"Common/Trip-Summary/multicity__text":"Multi-city","Common/Trip-Summary/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Uplift/banner-from__text":"From","Common/Uplift/banner-mobile__text":"Pay monthly.","Common/Uplift/banner-per-month__text":"per month","Common/Uplift/banner-or-total-cost__text":"Or pay in full now:","Common/Uplift/banner-subtext__text":"Spread the cost of your trip over several payments.","Common/Uplift/uplift-apps-faq-title__text":"Frequently Asked Questions","Common/Uplift/uplift-card-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-card-icon.svg","contentHash":"_X8X6Jr9azFzR0av58Kcuw"},"Common/Uplift/buy-now-pay-later__text":"Buy Now. Pay Later.","Common/Uplift/uplift-calendar-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-calendar-icon.svg","contentHash":"9-HFovjSilpzrc696SGUzQ"},"Common/Uplift/uplift-cart-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-cart-icon.svg","contentHash":"5t8k_ashvsEF0rxnxtM9Gg"},"Common/Uplift/uplift-chevron-down__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-chevron-down.svg","contentHash":"ZthK9F1Bh4sDn2aD9C8Dkg"},"Common/Uplift/uplift-faqs-aria-description__text":"FAQ Frequently asked question about Uplift","Common/Uplift/uplift-globe-icon__image":{"altText":"Globe icon","url":"/media/globe-166-731551.svg","contentHash":"RRBLQcBYU_q7CgK_9WRq8Q"},"Common/Uplift/uplift-from-price-template__text":"From {cash} per month","Common/Uplift/uplift-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/flexpay-logo.png","contentHash":"2vjwbDmdYFIZGZUzLAvCqg"},"Common/Uplift/uplift-mobile-price-template__text":"Pay monthly from {cash} per month","Common/Uplift/uplift-modal-apps-title__text":"Installment Options","Common/Uplift/uplift-modal-aria-description__text":"Amount pay monthly opens a dialog","Common/Uplift/uplift-modal-aria-close__text":"close","Common/Uplift/uplift-smile-icon__image":{"url":"https://c.ekstatic.net/ecl/ibe/common/uplift/uplift-smile-icon.svg","contentHash":"KxyUFl96HM3N8C4XxOw1jg"},"Common/Uplift/uplift-price-template__text":"{cash} per month","Common/Uplift/uplift-total-price-template__text":"Or total cost {cash}","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-line-two-invalid__text":"Address must be at least 3 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/city-town-invalid__text":"City must be at least 2 letters, Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-while-in-us-error__text":"Address in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/address-while-in-us-invalid__text":"Address must be at least 3 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/city-town-required__text":"City in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/country-region-of-residence-error__text":"Country of residence is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-number__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/known-traveller-number-invalid__text":"Known traveller number must be between 3 and 25 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-number-invalid__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/redress-number-invalid-error__text":"Redress number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/redress-number-invalid__text":"Redress number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/resident-selection-required__text":"Please advise if you're a permanent resident of the United States (USA)","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/state-required__text":"State in the US is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/zip-code-invalid__text":"Post/ZIP code must be at least 2 characters, Latin or numerical only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/zip-code-required__text":"Post/ZIP code in the US is required.","Common/Uplift/uplift-modal-logo__image":{"url":"https://c.ekstatic.net/ecl/logos/flexpaylogo-h.png","contentHash":"W5vNTMDxde-cADa5fbl3gw"},"Common/Flight-Card/Modal/helicopter-info__text":"Passengers need to board a helicopter for this connection.","Common/Flight-Card/Modal/train-info__text":"Passengers need to board a train for this connection.","Common/Flight-Card/Modal/bus-info__text":"Passengers need to board a bus for this connection.","Common/Advanced-Passenger-Info/Passport-Information-Section/one-passport-list-text__text":"You have 1 passport saved in your Emirates Skywards profile. Please confirm if this is the passport you would like to use.","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-list-warning-message__text":"If you select another passport, we won't be able to access the previous passport you added in your booking.","Common/Advanced-Passenger-Info/Passport-Information-Section/update-passport-from-profile__text":"Use passport from my Skywards profile","Common/Advanced-Passenger-Info/Passport-Information-Section/only-nationality__text":"Nationality","Common/Advanced-Passenger-Info/Passport-Information-Section/add-passport-to-profile__text":"Add a new passport","Common/OCI-MYB/Validation-Message/pnr-required__text":"Booking reference is required.","Common/OCI-MYB/Validation-Message/last-name-error__text":"Please enter your last name as per your ticket.","Common/OCI-MYB/Validation-Message/invalid-pnr-error__text":"Please enter the six character alphanumeric code on your ticket.","Common/OCI-MYB/Validation-Message/last-name-required__text":"Last name is required.","Common/OCI-MYB/Validation-Message/invalid-last-name-pnr__text":"Please enter your last name and booking reference as per your ticket.","Common/Accessibility/change-seat-pax-name-aria-label__text":"Change seat for passenger: {name} (opens a dialog)","Common/Trip-Summary/tax-breakdown-error__text":"Sorry, we are unable to display the tax breakdown due to a technical error.","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/canadian-traveler-number-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-invalid__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-invalid__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-residence-error__text":"Please use Latin characters only.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/known-traveller-number-invalid-error__text":"Please use Latin characters only.","Common/Origin-Destination/ond__text":"{originAirportName} to {destinationAirportName}","Common/Advanced-Passenger-Info/api-error-title__text":"Error:","Common/Advanced-Passenger-Info/acknowledgement__text":"I acknowledge that this information is correct and I will not be able to change it once I select to continue. ","Common/Advanced-Passenger-Info/acknowledgement-error__text":"Please acknowledge that you have entered the correct information before proceeding.","Common/Advanced-Passenger-Info/back-button-cta-aria-label__text":"Go back to Check-in agreements","Common/Advanced-Passenger-Info/confirm-btn-disabled__text":"Continue","Common/Advanced-Passenger-Info/complete-info__text":"Complete","Common/Advanced-Passenger-Info/confirm-btn-enabled__text":"Continue","Common/Advanced-Passenger-Info/contact-details-subtitle__text":"Provide your contact details so we can update you on any delays or cancellations to your flight.","Common/Advanced-Passenger-Info/contact-details-title__text":"Contact details","Common/Advanced-Passenger-Info/continue-button-cta-aria-label__text":"Continue to Review seats","Common/Advanced-Passenger-Info/emergency-contact-title__text":"Emergency contact","Common/Advanced-Passenger-Info/emergency-contact-subtitle__text":"We will contact this person only in the event of an emergency. It can’t be a traveller in the booking.","Common/Advanced-Passenger-Info/header__text":"Complete advance passenger information (API)","Common/Advanced-Passenger-Info/incorrect-info-msg__text":"Please check the information you entered and try again.","Common/Advanced-Passenger-Info/incomplete-info__text":"Incomplete","Common/Advanced-Passenger-Info/information-complete-info__text":"Information complete","Common/Advanced-Passenger-Info/not-found-country-description__text":"We couldn't find the country/territory you provided. Check and try again, or select a country from the dropdown.","Common/Advanced-Passenger-Info/missing-info__text":"Missing information","Common/Advanced-Passenger-Info/not-found-location__text":"Location not found","Common/Advanced-Passenger-Info/optional-info__text":"Optional","Common/Advanced-Passenger-Info/passport-info-non-editable-subtitle__text":"You can only edit your submitted details at the check-in counter at the airport.","Common/Advanced-Passenger-Info/passport-information-subtitle__text":"The information you enter must exactly match your passport.","Common/Advanced-Passenger-Info/skip-and-continue__text":"Skip & Continue","Common/Advanced-Passenger-Info/passport-information-title__text":"Passport information","Common/Advanced-Passenger-Info/unsaved-section-error__text":"Please select to \"Save & Continue\" before you proceed.","Common/Advanced-Passenger-Info/travel-details-title__text":"Additional information ","Common/Advanced-Passenger-Info/unskiped-section-error__text":"Please select to \"Skip & Continue\" before you proceed.","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/canadian-traveler-number__text":"Canadian traveler number (optional)","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/permanent-residence-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/country-of-issuance__text":"Country of issuance","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/permenant-resident-question__text":"Are you a permanent resident of US or Canada?","Common/Advanced-Passenger-Info/CA-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/Contact-Detail-Section/contact-details-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Contact-Detail-Section/contact-details-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Contact-Detail-Section/country-code-mandatory-field__text":"Country code","Common/Advanced-Passenger-Info/Contact-Detail-Section/country-code-optional-field__text":"Country code (optional)","Common/Advanced-Passenger-Info/Contact-Detail-Section/email-mandatory-field__text":"Email address","Common/Advanced-Passenger-Info/Contact-Detail-Section/mobile-number-mandatory-field__text":"Mobile number","Common/Advanced-Passenger-Info/Contact-Detail-Section/mobile-number-optional-field__text":"Mobile number (optional)","Common/Advanced-Passenger-Info/Contact-Detail-Section/unskiped-section-error__text":"Please select to \"Skip & Continue\" before you proceed.","Common/Advanced-Passenger-Info/Contact-Detail-Section/unsaved-section-error__text":"Please select to \"Save & Continue\" before you proceed.","Common/Advanced-Passenger-Info/Contact-Detail-Section/Validation-Message/email-validation__text":"Please enter a valid email address, e.g. name@domain.com","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-permanent-resident-title__text":"Are you a permanent resident of Germany?","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-permanent-residence-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-schengen-visa-country__text":"Schengen visa issuing country","Common/Advanced-Passenger-Info/DE-Travel-Details-Section/de-visa-number-field__text":"Visa number","Common/Advanced-Passenger-Info/Emergency-Contact-Section/apply-all-passenger-check__text":"Apply this to all passengers","Common/Advanced-Passenger-Info/Emergency-Contact-Section/country-code-field__text":"Country code","Common/Advanced-Passenger-Info/Emergency-Contact-Section/emergency-contact-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Emergency-Contact-Section/emergency-contact-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Emergency-Contact-Section/first-name__text":"First name","Common/Advanced-Passenger-Info/Emergency-Contact-Section/friend-relationship__text":"Friend","Common/Advanced-Passenger-Info/Emergency-Contact-Section/last-name__text":"Last name","Common/Advanced-Passenger-Info/Emergency-Contact-Section/relationship-field__text":"Relationship","Common/Advanced-Passenger-Info/Emergency-Contact-Section/provide-emergency-infocheck__text":"I prefer not to provide this information","Common/Advanced-Passenger-Info/Emergency-Contact-Section/relative-relationship__text":"Relative","Common/Advanced-Passenger-Info/Emergency-Contact-Section/telephone-number-field__text":"Mobile number","Common/Advanced-Passenger-Info/Passport-Information-Section/date-of-birth__text":"Date of birth","Common/Advanced-Passenger-Info/Passport-Information-Section/expiry-date__text":"Passport expiry date","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-female__text":"Female","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-male__text":"Male","Common/Advanced-Passenger-Info/Passport-Information-Section/gender-undisclosed__text":"Undisclosed","Common/Advanced-Passenger-Info/Passport-Information-Section/nationality__text":"Nationality (Country)","Common/Advanced-Passenger-Info/Passport-Information-Section/gender__text":"Gender","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-info-cta__text":"Save & Continue","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-info-save__text":"Save & Continue","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-six-month__text":"Your passport will expire within the next 6 months. Please check the entry requirements of your destination country before you travel.","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-number__text":"Passport number","Common/Advanced-Passenger-Info/Passport-Information-Section/update-profile-passport__text":"Update my Emirates Skywards profile with the new passport details","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-require-message__text":"Date of birth is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/dob-validation-error__text":"Please check the date of birth for this passenger (DD/MM/YYYY).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/gender-required-message__text":"Gender is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/max-passport-expiry-date__text":"Please check the passport expiry date.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/nationality-require-message__text":"Nationality is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-min-date__text":"Past date is not allowed.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-invalid__text":"Please check the passport expiry date (DD/MM/YYYY).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-expiry-date-required__text":"Passport expiry date is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-number-invalid__text":"Please enter a valid passport number.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/same-passport-number-error-message__text":"You entered the same passport number twice - please check and try again.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/passport-number-required__text":"Passport number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/canadian-traveler-number-invalid__text":"Canadian traveller number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/country-of-issuance-required__text":"PRC country of issuance is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-invalid__text":"Permanent residence number must be between 4 and 15 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/resident-selection-required__text":"Please advise if you're a permanent resident of Canada/United States (USA).","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-CA/permanent-residence-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-error__text":"Permanent residence number must be between 4 and 20 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/permanent-residence-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/schenghen-visa-required__text":"Schengen visa is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/resident-selection-required__text":"Please advise if you're a permanent resident of Germany.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-error__text":"Visa number must be between 4 and 20 characters.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-DE/visa-number-required__text":"Visa number is required.","Common/Advanced-Passenger-Info/Passport-Information-Section/Validation-Message/PR-US/permanent-resident-number-required__text":"Permanent residence number is required.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-in-us__text":"Address while in the US","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-line-info__text":"Address line 3 (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/address-line__text":"Address line 2 (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/ktn-info__text":"Known traveller number is an optional number that identifies passengers as trusted travellers and allows them to skip certain security checks.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/city-town-info__text":"City / Town","Common/Advanced-Passenger-Info/US-Travel-Details-Section/ktn-title__text":"What’s my known traveller number?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/permanent-resident-number__text":"Permanent residence number","Common/Advanced-Passenger-Info/US-Travel-Details-Section/permenant-resident-question__text":"Are you a permanent resident of the US?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/radio-button-no__text":"No","Common/Advanced-Passenger-Info/US-Travel-Details-Section/radio-button-yes__text":"Yes","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number-title__text":"What’s my redress number?","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number-info__text":"Redress number is the record identifier provided by the Department of Homeland Security (DHS) for travellers who have been repeatedly identified for additional screening and who want to file an inquiry to have erroneous information corrected in DHS systems. For more information or to apply for a redress number, visit the DHS website: www.dhs.gov. The redress number is an optional field and is not relevant for most travellers.","Common/Advanced-Passenger-Info/US-Travel-Details-Section/travel-number__text":"Known traveller number (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/region-of-residence__text":"Country of residence","Common/Advanced-Passenger-Info/US-Travel-Details-Section/redress-number__text":"Redress number (optional)","Common/Advanced-Passenger-Info/US-Travel-Details-Section/zip-code-number__text":"Post/ZIP code","Common/Advanced-Passenger-Info/US-Travel-Details-Section/us-state-info__text":"State","Common/Advanced-Passenger-Info/Contact-Detail-Section/email-optional-field__text":"Email address (optional)","Common/Advanced-Passenger-Info/not-found-relation__text":"Relationship not found","Common/Advanced-Passenger-Info/not-found-relation-description__text":"We couldn't find the relationship you provided. Check and try again, or select a relationship from the dropdown.","Common/Advanced-Passenger-Info/not-found-gender-description__text":"We couldn't find the gender you provided. Check and try again, or select a gender from the dropdown.","Common/Advanced-Passenger-Info/not-found-gender__text":"Gender not found","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-number-with-content__text":"Passport number: {passportNumber}","Common/Advanced-Passenger-Info/Passport-Information-Section/nationality-with-content__text":"Nationality: {nationality}","Common/Advanced-Passenger-Info/Passport-Information-Section/passport-expiry-date-with-content__text":"Passport expiry date: {expiryDate}","Common/Trip-Summary/ti-incl-vat__text":"(Incl. VAT)","Common/Trip-Summary/ti-incl-tax__text":"(Incl. Tax)","Common/Uplift/uplift-price-or-from__text":"or from","Common/partially-operating__text":"Partially operating","Common/Accessibility/active-left-navigation-focus__text":"Clicking this link will direct the focus back to active left navigation","Common/Accessibility/active-office-location-details-focus__text":"Clicking this link will direct the focus to selected office location details","Common/Accessibility/background-image__text":"Graphic","Common/Accessibility/button__text":"button","Common/Accessibility/opens-apple-maps-in-new-tab__text":"Clicking this link will open Apple Maps for office details in a new tab","Common/Accessibility/opens-google-maps-in-new-tab__text":"Clicking this link will open Google Maps for office details in a new tab","Common/Accessibility/opens-google-maps-static-in-new-tab__text":"Clicking this image will open Google Maps for office details","Common/Accessibility/opens-in-a-popup__text":"Opens in a modal","Common/Accessibility/opens-in-external-call-app__text":"Telephone number opens with external call applications","Common/Accessibility/open__pdf__text":"Open PDF file ","Common/Account/logged-in-br-title__text":"Welcome to Business Rewards","Common/Account/find-out-more__text":"Find out more","Common/Account/under-review__text":"Your account is under review. You will receive an update shortly.","Common/Shared/Seat-Summary/origin-to-destination__text":"{originAirportName} to {destinationAirportName}","Common/Accessibility/slide-right__text":"Slide right","Common/Accessibility/slide-left__text":"Slide left","Common/Accessibility/time-duration-hours__text":"{{startTime}} hours to {{endTime}} hours","Common/Accessibility/total__text":"total","Common/Account/br-logged-in-title__text":"Welcome to Business Rewards","Common/Accessibility/opens-the-same-tab__text":"Opens an external website in the same tab","Navigation/Footer/Social/facebook-icon":{"altText":"facebook","contentHash":"3qx9kod","url":"/media/facebook-166-22386.svg"},"Navigation/Footer/Social/facebook__text":"Facebook","Navigation/Footer/Social/facebook__url":{"schema":"Link","title":"Facebook","url":"https://www.facebook.com/Emirates"},"Navigation/Footer/Social/googleplus-icon":{"altText":"googleplus","contentHash":"zwzmhyb","url":"/media/googleplus-166-22406.svg"},"Navigation/Footer/Social/googleplus__text":"Google Plus","Navigation/Footer/Social/googleplus__url":{"schema":"Link","title":"Google Plus","url":"https://plus.google.com/+emirates/posts"},"Navigation/Footer/Social/heading__text":"Connect with us","Navigation/Footer/Social/instagram-icon":{"altText":"instagram","contentHash":"ajysa1b","url":"/media/instagram-166-22393.svg"},"Navigation/Footer/Social/instagram__text":"Instagram","Navigation/Footer/Social/instagram__url":{"schema":"Link","title":"Instagram","url":"https://www.instagram.com/emirates/"},"Navigation/Footer/Social/linkedin-icon":{"altText":"linkedin","contentHash":"c45ie4","url":"/media/linkedin-166-22400.svg"},"Navigation/Footer/Social/linkedin__text":"LinkedIn","Navigation/Footer/Social/linkedin__url":{"schema":"Link","title":"Linkedin","url":"https://www.linkedin.com/company/emirates"},"Navigation/Footer/Social/twitter-icon":{"altText":"twitter","contentHash":"ihozdkn","url":"/media/twitter-166-22398.svg"},"Navigation/Footer/Social/twitter__text":"Twitter","Navigation/Footer/Social/twitter__url":{"schema":"Link","title":"Twitter","url":"https://twitter.com/emirates"},"Navigation/Footer/Social/weibo-icon":{"altText":"youtube","contentHash":"76nqbdb","url":"/media/weibo-166-30541.svg"},"Navigation/Footer/Social/youtube-icon":{"altText":"youtube","contentHash":"8kcdd4d","url":"/media/youtube-166-22391.svg"},"Navigation/Footer/Social/youtube__text":"YouTube","Navigation/Footer/Social/youtube__url":{"schema":"Link","title":"YouTube","url":"https://www.youtube.com/user/EMIRATES"},"Navigation/Footer/breadcrumb__text":"Emirates","Navigation/Footer/copyright__text":"© 2024 The Emirates Group. 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codeshares"}}},"lastPublishedDate":"2020-06-26T20:06:02Z","references":{},"id":"dcp:166-43929-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/categories/our-network-and-codeshares","publicationUri":"/eol/de/english","url":"/de/english/help/faq-topics/our-network-and-codeshares"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Our other products"},"id":"tcm:166-96271","title":"000 Our other products","version":2,"content":{"title":"Our other products","seometadata":{"seoTitle":"Our other products"}}},"lastPublishedDate":"2021-08-10T12:40:27Z","id":"dcp:166-96271-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/categories/our-other-products","publicationUri":"/eol/de/english","url":"/de/english/help/faq-topics/our-other-products"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Preparing to 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requests"}}},"lastPublishedDate":"2020-06-26T20:06:05Z","references":{},"id":"dcp:166-43932-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/categories/special-assistance-and-requests","publicationUri":"/eol/de/english","url":"/de/english/help/faq-topics/special-assistance-and-requests"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Tools and resources"},"id":"tcm:166-93794","title":"000 Tools and resources","version":2,"content":{"title":"Tools and resources","seometadata":{"seoTitle":"Tools and resources"}}},"lastPublishedDate":"2021-06-07T10:07:27Z","id":"dcp:166-93794-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/categories/tools-and-resources","publicationUri":"/eol/de/english","url":"/de/english/help/faq-topics/tools-and-resources"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Your on-board experience"},"id":"tcm:166-95824","title":"000 Your on-board experience","version":3,"content":{"title":"Your on-board experience","seometadata":{"seoTitle":"Your on-board experience"}}},"lastPublishedDate":"2023-08-22T10:25:45Z","id":"dcp:166-95824-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/categories/your-on-board-experience","publicationUri":"/eol/de/english","url":"/de/english/help/faq-topics/your-on-board-experience"}],"faqData":{"children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Finding booking reference or ticket number"},"id":"tcm:166-93795","title":"010 Finding booking reference or ticket number","version":2,"content":{"title":"Finding booking reference or ticket number","seometadata":{"seoTitle":"Finding booking reference or ticket number"}}},"lastPublishedDate":"2021-06-07T10:21:53Z","id":"dcp:166-93795-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/categories/finding-booking-reference-or-ticket-number","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/categories/finding-booking-reference-or-ticket-number","children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Where can I find my ticket number?"},"id":"tcm:166-46462","title":"110 Where can I find my ticket number?","version":6,"content":{"body":"<p>Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.</p><p><img src=\"https://c.ekstatic.net/ecl/web-screens/e-ticket.png\" alt=\" \" /></p><p>This number can also be found on <em>your boarding pass</em>.</p><p><img src=\"https://c.ekstatic.net/ecl/web-screens/boarding-pass.png\" alt=\" \" /></p>","title":"Where can I find my ticket number?"}},"lastPublishedDate":"2021-06-07T10:32:51Z","id":"dcp:166-46462-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/finding-booking-reference-or-ticket-number/where-can-i-find-my-ticket-number","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/finding-booking-reference-or-ticket-number/where-can-i-find-my-ticket-number","url":"/de/english/help/faqs/where-can-i-find-my-ticket-number"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Where can I find the booking reference/PNR?"},"id":"tcm:166-46557","title":"120 Where can I find the booking reference/PNR?","version":4,"content":{"body":"<p><strong>eticket</strong></p><p>If you received an eticket via email, your booking reference is the six character alphanumeric code that appears after the 'BOOKING REFERENCE' field.</p><p><img src=\"https://c.ekstatic.net/ecl/web-screens/eticket-receipt-itinerary.jpg\" alt=\"e-ticket receipt\" /></p><p><strong>eticket (airline printed receipt)</strong></p><p>On your flight coupon / ticket, your PNR is the first six alphanumeric characters printed toward the right as shown in the illustration below.</p><p><img src=\"https://c.ekstatic.net/ecl/web-screens/eticket-printed.jpg\" alt=\"e-ticket print\" /></p><p>An eticket from a travel agent will also contain another six-character booking reference – you can also use this to check in online at emirates.com</p>","title":"Where can I find the booking reference/PNR?"}},"lastPublishedDate":"2021-09-23T06:24:27Z","id":"dcp:166-46557-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/finding-booking-reference-or-ticket-number/where-can-i-find-the-booking-reference-pnr","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/finding-booking-reference-or-ticket-number/where-can-i-find-the-booking-reference-pnr","url":"/de/english/help/faqs/where-can-i-find-the-booking-reference-pnr"}]},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Using our site (booking)"},"id":"tcm:166-44003","title":"015 Using our site (booking)","version":4,"content":{"title":"Using our site (booking)","seometadata":{"seoTitle":"Using our site (booking)"}}},"lastPublishedDate":"2021-07-27T09:12:35Z","id":"dcp:166-44003-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/categories/using-our-site-booking","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/categories/using-our-site-booking","children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Do I have to register with emirates.com before I can book online?"},"id":"tcm:166-45915","title":"010 Do I have to register with emirates.com before I can book online?","version":7,"content":{"body":"<p>You may book online at emirates.com without registering. However, if you register with Emirates Skywards, you’ll be able to store your personal, travel, and credit card information in your profile, so there will be no need to re-enter the information the next time you log in and book travel on emirates.com. If you are not already an Emirates Skywards member, you may register at <a class=\"bodyLink\" href=\"/transfer.aspx?pageurl=/account/de/english/light-registration/&section=MYA&th=af82e79e93487d8a5dcb3b04b6cda6977d154d28\" title=\"Sign up\" data-id=\"pagebody_link\" data-link=\"Light Registration - Sign up | Link Account\">emirates.com<span class=\"hidden-control\">(opens in the same window)</span></a>.</p>","title":"Do I have to register with emirates.com before I can book online?"}},"lastPublishedDate":"2021-10-20T04:52:53Z","references":{},"id":"dcp:166-45915-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/do-i-have-to-register-with-emirates-com-before-i-can-book-online","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/do-i-have-to-register-with-emirates-com-before-i-can-book-online","url":"/de/english/help/faqs/do-i-have-to-register-with-emirates-com-before-i-can-book-online"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I manage my account and personal details?"},"id":"tcm:166-45624","title":"020 How do I manage my account and personal details?","version":6,"content":{"body":"<p>Skywards members can view their Skywards membership profile when they log in to emirates.com with their Skywards membership number or email address and password.</p><p>Your personal and credit card details and your travel preferences are saved to your profile, so that you don't have to enter these details every time you log in to make a booking on the site.</p><p>Your personal information may be updated at any time by logging in and then selecting My Account from the menu. You can <a href=\"/de/english/skywards/account/my-profile/personal-details/\" title=\" \" data-id=\"pagebody_link\" data-link=\"000 Personal details - header\"><strong>edit personal details</strong><span class=\"hidden-control\">(opens in the same window)</span></a> on your account page.</p>","title":"How do I manage my account and personal details?"}},"lastPublishedDate":"2021-10-20T04:59:44Z","references":{},"id":"dcp:166-45624-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/how-do-i-manage-my-account-and-personal-details","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/how-do-i-manage-my-account-and-personal-details","url":"/de/english/help/faqs/how-do-i-manage-my-account-and-personal-details"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How can I view my itineraries?"},"id":"tcm:166-45822","title":"030 How can I view my itineraries?","version":7,"content":{"body":"<p>You may view your past and latest active itineraries on your <a href=\"/transfer.aspx?pageurl=/account/de/english/manage-account/manage-account.aspx&section=MYA&th=e9deeb267cdedb2baec97253aed008e902c362f0\" title=\"My account\" data-id=\"pagebody_link\" data-link=\"Manage account - My account | Link-Account\">Emirates Skywards<span class=\"hidden-control\">(opens in the same window)</span></a> account page, which you can access by logging in to your Skywards account. If you are not an <a href=\"/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444\" title=\"Log in or Join now\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"Log in to Emirates - Log in or Join now | Link-Account\">Emirates Skywards<span class=\"hidden-control\">(opens in the same window)</span></a> member, you can view your itineraries by visiting the <a href=\"/de/english/manage-booking/\" title=\"Manage your booking\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"Manage booking - Manage your booking\">manage your booking<span class=\"hidden-control\">(opens in the same window)</span></a> page.</p>","title":"How can I view my itineraries?"}},"lastPublishedDate":"2021-10-20T05:06:46Z","references":{},"id":"dcp:166-45822-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/how-can-i-view-my-itineraries","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/how-can-i-view-my-itineraries","url":"/de/english/help/faqs/how-can-i-view-my-itineraries"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What if I forget my log in details?"},"id":"tcm:166-46048","title":"040 What if I forget my log in details?","version":3,"content":{"body":"<p>If you’ve forgotten your Skywards number, click on <a href=\"/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444\" title=\"Log in\" data-id=\"pagebody_link\" data-link=\"Log in to Emirates - Log in | Link-Account\"><strong>Forgot your Skywards number?</strong><span class=\"hidden-control\">(opens in the same window)</span> </a> on the login page for instructions on how to retrieve your information.</p>","title":"What if I forget my log in details?"}},"lastPublishedDate":"2021-07-27T09:21:40Z","references":{},"id":"dcp:166-46048-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/what-if-i-forget-my-log-in-details","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/what-if-i-forget-my-log-in-details","url":"/de/english/help/faqs/what-if-i-forget-my-log-in-details"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What should I do if I forget my password?"},"id":"tcm:166-45742","title":"050 What should I do if I forget my password?","version":4,"content":{"body":"<p>If you’ve forgotten your password, click <a href=\"/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444\" title=\"Log in\" data-id=\"pagebody_link\" data-link=\"Log in to Emirates - Log in | Link-Account\"><strong>Forgot Password?<span class=\"hidden-control\">(opens in the same window)</span> </strong></a> on the login page. You’ll be able to view the password hint you provided when you registered, or you can have your password emailed to the email address in your profile.</p><p>Alternatively, you can call your <a class=\"bodyLink\" href=\"/de/english/help/offices/\" title=\"Local Emirates offices\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"Local Emirates offices - body link\">Emirates Contact Centre<span class=\"hidden-control\">(opens in the same window)</span> </a> for assistance.</p>","title":"What should I do if I forget my password?"}},"lastPublishedDate":"2021-07-27T09:21:40Z","references":{},"id":"dcp:166-45742-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/what-should-i-do-if-i-forget-my-password","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/what-should-i-do-if-i-forget-my-password","url":"/de/english/help/faqs/what-should-i-do-if-i-forget-my-password"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What is a password hint?"},"id":"tcm:166-45943","title":"060 What is a password hint?","version":2,"content":{"body":"<p>When you register online, you are required to enter a password hint to help you remember your password. If you have forgotten this password, select this option on the login page to see your hint.</p>","title":"What is a password hint?"}},"lastPublishedDate":"2021-07-27T09:21:42Z","id":"dcp:166-45943-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/what-is-a-password-hint","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/what-is-a-password-hint","url":"/de/english/help/faqs/what-is-a-password-hint"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What if I don’t have a password to log in?"},"id":"tcm:166-46217","title":"070 What if I don’t have a password to log in?","version":7,"content":{"body":"<p>If you received a temporary membership card at check-in or from promotional material, please log in to go to our easy online activation page and get started. When you <a href=\"/transfer.aspx?pageurl=/account/de/english/light-registration/&section=MYA&th=af82e79e93487d8a5dcb3b04b6cda6977d154d28\" title=\"Sign up\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Light Registration - Sign up | Link Account\">join online<span class=\"hidden-control\">(opens in the same window)</span></a>, your account is activated automatically as soon as you complete the enrolment process.</p><p>If you’ve forgotten your password, click <a href=\"/transfer.aspx?pageurl=/account/de/english/login/login.aspx&section=MYA&th=eef247588317044c0d43becc16e192c8d6a10444\" title=\"Log in\" data-id=\"pagebody_link\" data-link=\"Log in to Emirates - Log in | Link-Account\"><strong>Forgot Password?</strong><span class=\"hidden-control\">(opens in the same window)</span></a> on the log in page.</p><p>Alternatively, you can call your <a href=\"/de/english/help/offices/\" title=\"Local Emirates offices\" target=\"_self\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Local Emirates offices - body link\">Emirates Contact Centre<span class=\"hidden-control\">(opens in the same window)</span></a> for assistance.</p>","title":"What if I don’t have a password to log in?"}},"lastPublishedDate":"2021-10-20T05:13:55Z","references":{},"id":"dcp:166-46217-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/what-if-i-don-t-have-a-password-to-log-in","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/what-if-i-don-t-have-a-password-to-log-in","url":"/de/english/help/faqs/what-if-i-don-t-have-a-password-to-log-in"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I log into emirates.com if I’ve forgotten my Skywards number?"},"id":"tcm:166-45968","title":"080 Can I log into emirates.com if I’ve forgotten my Skywards number?","version":4,"content":{"body":"<p>You can retrieve your information by following the instructions on our <a href=\"/transfer.aspx?pageurl=/account/de/english/login/forgot_membership_number.aspx&section=MYA&th=970683df5b5828c97b4d9d44b5623ed40ee83cb1\" data-id=\"pagebody_link\" data-link=\"Forgot membership - Bodylink - Link Account\">Forgot your email or account number page</a>.</p>","title":"Can I log into emirates.com if I’ve forgotten my Skywards number?"}},"lastPublishedDate":"2021-10-20T05:21:05Z","references":{},"id":"dcp:166-45968-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/can-i-log-into-emirates-com-if-i-ve-forgotten-my-skywards-number","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/can-i-log-into-emirates-com-if-i-ve-forgotten-my-skywards-number","url":"/de/english/help/faqs/can-i-log-into-emirates-com-if-i-ve-forgotten-my-skywards-number"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I log into emirates.com if I’ve forgotten my Skywards number?"},"id":"tcm:166-45968","title":"080 Can I log into emirates.com if I’ve forgotten my Skywards number?","version":6,"content":{"body":"<p>You can retrieve your information by following the instructions on our <a href=\"/de/english/skywards/forgot-membership-number/\" data-id=\"pagebody_link\" data-link=\"1forgot-your-email-or-account-number__url link Existing\">Forgot your email or account number page</a>.</p>","title":"Can I log into emirates.com if I’ve forgotten my Skywards number?"}},"lastPublishedDate":"2024-07-29T10:53:18Z","references":{},"id":"dcp:166-45968-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/using-our-site-booking/`can-i-log-into-emirates.com-if-i-ve-forgotten-my-skywards-number`","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/using-our-site-booking/can-i-log-into-emirates.com-if-i-ve-forgotten-my-skywards-number","url":"/de/english/help/faqs/can-i-log-into-emirates.com-if-i-ve-forgotten-my-skywards-number"}]},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"My account support / one-time passcode"},"id":"tcm:166-93796","title":"020 My account support","version":2,"content":{"title":"My account support / one-time passcode","seometadata":{"seoTitle":"My account support "}}},"lastPublishedDate":"2021-06-07T10:21:53Z","id":"dcp:166-93796-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/categories/my-account-support","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/categories/my-account-support","children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What is a one-time passcode?"},"id":"tcm:166-73119","title":"010 What is a one-time passcode?","version":1,"content":{"body":"<p>As an added security measure, Emirates Skywards has introduced a second-level authentication through the use of one-time passcode for certain Emirates Skywards account activities, such as account login, profile updates and redemption activities (one-time passcode service).</p><p>A one-time passcode is a randomly generated number which Emirates Skywards will SMS and/or email to a member in connection with certain account activities. This is a second-level authentication, which may be required from the member in order to confirm that the account activity has been authorised by the member. The member will be informed at the time of the relevant account activity if a one-time passcode is required. Emirates Skywards may not require a one-time passcode for every login or account related activity.</p>","title":"What is a one-time passcode?"}},"lastPublishedDate":"2021-06-07T10:36:31Z","id":"dcp:166-73119-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/what-is-a-one-time-passcode","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/what-is-a-one-time-passcode","url":"/de/english/help/faqs/what-is-a-one-time-passcode"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Do I have to register for the one-time passcode service?"},"id":"tcm:166-73120","title":"020 Do I have to register for the one-time passcode service?","version":1,"content":{"body":"<p>You don’t need to register for the one-time passcode service. Where a one-time passcode is required in connection with your account, Emirates Skywards will send a one-time passcode by SMS to your registered mobile number and/or an email to the email address registered with Emirates Skywards (as shown in the your Emirates Skywards profile). In order to receive the one-time passcode, you will need to have access to the mobile number or email address registered with Emirates Skywards.</p>","title":"Do I have to register for the one-time passcode service?"}},"lastPublishedDate":"2021-06-07T10:36:32Z","id":"dcp:166-73120-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/do-i-have-to-register-for-the-one-time-passcode-service","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/do-i-have-to-register-for-the-one-time-passcode-service","url":"/de/english/help/faqs/do-i-have-to-register-for-the-one-time-passcode-service"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How does the one-time passcode service work?"},"id":"tcm:166-73121","title":"030 How does the one-time passcode service work?","version":1,"content":{"body":"<p>When you log in to your account or initiate any account related activity, you may be required to enter a one-time passcode as a second level of authentication to confirm that you have authorised the account activity. You will be informed at the time of the relevant account activity if a one-time passcode is required. This OTP will be sent to you via email and/or SMS.</p>","title":"How does the one-time passcode service work?"}},"lastPublishedDate":"2021-06-07T10:36:32Z","id":"dcp:166-73121-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/how-does-the-one-time-passcode-service-work","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/how-does-the-one-time-passcode-service-work","url":"/de/english/help/faqs/how-does-the-one-time-passcode-service-work"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Why has Emirates Skywards introduced the one-time passcode Service?"},"id":"tcm:166-73123","title":"040 Why has Emirates Skywards introduced the one-time passcode Service?","version":1,"content":{"body":"<p>We have introduced the one-time passcode service to provide you with additional security and protection in connection with your account, and to ensure the overall continued value and integrity of the Emirates Skywards programme for our members.</p>","title":"Why has Emirates Skywards introduced the one-time passcode Service?"}},"lastPublishedDate":"2021-06-07T11:20:38Z","id":"dcp:166-73123-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/why-has-emirates-skywards-introduced-the-one-time-passcode-service","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/why-has-emirates-skywards-introduced-the-one-time-passcode-service","url":"/de/english/help/faqs/why-has-emirates-skywards-introduced-the-one-time-passcode-service"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How long will it take to receive the one-time passcode?"},"id":"tcm:166-73124","title":"050 How long will it take to receive the one-time passcode?","version":1,"content":{"body":"<p>A one-time passcode will be issued almost instantly and you should receive it via email and/or SMS within minutes of initiating the request.</p>","title":"How long will it take to receive the one-time passcode?"}},"lastPublishedDate":"2021-06-07T11:20:39Z","id":"dcp:166-73124-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/how-long-will-it-take-to-receive-the-one-time-passcode","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/how-long-will-it-take-to-receive-the-one-time-passcode","url":"/de/english/help/faqs/how-long-will-it-take-to-receive-the-one-time-passcode"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Does the one-time passcode expire?"},"id":"tcm:166-73127","title":"060 Does the one-time passcode expire?","version":1,"content":{"body":"<p>The one-time passcode will expire five minutes after it is issued by Emirates Skywards. When the one-time passcode expires, you will have to re-enter your credentials or initiate the relevant account activity again for a new one-time passcode to be sent to you.</p>","title":"Does the one-time passcode expire?"}},"lastPublishedDate":"2021-06-07T11:20:39Z","id":"dcp:166-73127-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/does-the-one-time-passcode-expire","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/does-the-one-time-passcode-expire","url":"/de/english/help/faqs/does-the-one-time-passcode-expire"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I turn off the one-time passcode service?"},"id":"tcm:166-73128","title":"070 Can I turn off the one-time passcode service?","version":2,"content":{"body":"<p>No. This is a mandatory feature intended to enhance the integrity of the Emirates Skywards programme for members.</p>","title":"Can I turn off the one-time passcode service?"}},"lastPublishedDate":"2021-06-07T11:27:12Z","id":"dcp:166-73128-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/my-account-support/can-i-turn-off-the-one-time-passcode-service","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/my-account-support/can-i-turn-off-the-one-time-passcode-service","url":"/de/english/help/faqs/can-i-turn-off-the-one-time-passcode-service"}]},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"OK to board "},"id":"tcm:166-93797","title":"030 OK to board","version":2,"content":{"title":"OK to board ","seometadata":{"seoTitle":"OK to board "}}},"lastPublishedDate":"2021-06-07T10:21:55Z","id":"dcp:166-93797-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/categories/ok-to-board","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/categories/ok-to-board","children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I get OK to Board approval?"},"id":"tcm:166-46331","title":"040 How do I get OK to Board approval?","version":4,"content":{"body":"<p>You don’t have to apply for OK to board approval online before your flight. Just present all the necessary travel documents when you check in at the airport.</p>","title":"How do I get OK to Board approval?"}},"lastPublishedDate":"2021-06-28T10:40:32Z","id":"dcp:166-46331-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/ok-to-board/how-do-i-get-ok-to-board-approval","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/ok-to-board/how-do-i-get-ok-to-board-approval","url":"/de/english/help/faqs/how-do-i-get-ok-to-board-approval"}]},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Flight status alerts"},"id":"tcm:166-93798","title":"040 Flight status alerts","version":2,"content":{"title":"Flight status alerts","seometadata":{"seoTitle":"Flight status alerts"}}},"lastPublishedDate":"2021-06-07T10:27:25Z","id":"dcp:166-93798-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/categories/flight-status-alerts","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/categories/flight-status-alerts","children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What are email and App flight status alerts?"},"id":"tcm:166-46563","title":"010 What are email & App flight status alerts?","version":3,"content":{"body":"<p>This complimentary service allows you to receive flight status updates by email or by App notifications. You can choose to be alerted if there are any departure and/or arrival delays for specific flights and dates relevant to you. You can also opt in to receive the actual departures and arrival times of any flights.</p><p>Find out more about <a class=\"bodyLink\" href=\"/de/english/book/about-booking-online/emirates-app/\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"The Emirates App - body link\">the Emirates App<span class=\"hidden-control\">(Opens in same window)</span></a>.</p>","title":"What are email and App flight status alerts?"}},"lastPublishedDate":"2021-06-28T10:42:39Z","references":{},"id":"dcp:166-46563-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/what-are-email-app-flight-status-alerts","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/what-are-email-app-flight-status-alerts","url":"/de/english/help/faqs/what-are-email-app-flight-status-alerts"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How do I register to receive alerts?"},"id":"tcm:166-46530","title":"020 How do I register to receive alerts?","version":4,"content":{"body":"Using our online <a class=\"bodyLink\" href=\"/de/english/manage-booking/flight-status/\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"Flight Status - Body link\">Flight Status tool<span class=\"hidden-control\">(opens in the same window)</span></a>, search for the specific flight for which you wish to receive status alerts. Then follow the instructions on the results page to register. You can register to receive alerts from 48 hours before the departure or arrival of a specific flight.","title":"How do I register to receive alerts?"}},"lastPublishedDate":"2021-06-28T10:42:39Z","references":{},"id":"dcp:166-46530-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/how-do-i-register-to-receive-alerts","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/how-do-i-register-to-receive-alerts","url":"/de/english/help/faqs/how-do-i-register-to-receive-alerts"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"When will I receive alert messages, and how many?"},"id":"tcm:166-46442","title":"040 When will I receive alert messages, and how many?","version":2,"content":{"body":"<p>If you have registered to receive <strong>departure alerts</strong>, you will only receive an alert if departure is delayed by more than 30 minutes. If the new estimated departure time then changes by a further 30 minutes, you will again be notified and so on. You may also opt in during registration to receive an additional alert informing you of the real-time flight departure.</p><p>The same applies if you have signed up to receive arrival alerts.</p><p>Email alerts are sent 24 hours a day, depending on the status of the flight.</p>","title":"When will I receive alert messages, and how many?"}},"lastPublishedDate":"2021-06-07T10:44:39Z","id":"dcp:166-46442-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/when-will-i-receive-alert-messages-and-how-many","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/when-will-i-receive-alert-messages-and-how-many","url":"/de/english/help/faqs/when-will-i-receive-alert-messages-and-how-many"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What information will a flight status alert contain?"},"id":"tcm:166-46275","title":"050 What information will a flight status alert contain?","version":3,"content":{"body":"<p>You can register to receive flight status alerts for any Emirates flight. Each email will contain the following information:</p><ul><li>The Emirates flight number</li><li>Date of departure/arrival</li><li>Airport and terminal of departure/arrival</li><li>Scheduled departure/arrival time</li><li>Estimated departure/arrival time</li><li>Flight status</li></ul><p>If you have additionally registered for alerts informing you of the real-time arrival or departure times, the message will also contain this time.</p><p>Please note that flight status times should be used as a guide only. Emirates is not liable for any error, delay, interruption, inaccuracy or incompleteness in the service.</p>","title":"What information will a flight status alert contain?"}},"lastPublishedDate":"2021-06-28T10:42:40Z","id":"dcp:166-46275-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/what-information-will-a-flight-status-alert-contain","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/what-information-will-a-flight-status-alert-contain","url":"/de/english/help/faqs/what-information-will-a-flight-status-alert-contain"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Can I unsubscribe from the service?"},"id":"tcm:166-46390","title":"060 Can I unsubscribe from the service?","version":2,"content":{"body":"<p>Once you have subscribed to receive alerts for a flight on a specific date, you cannot unsubscribe, however you will not receive any more messages after the entire one-way journey is complete.</p>","title":"Can I unsubscribe from the service?"}},"lastPublishedDate":"2021-06-28T10:42:42Z","id":"dcp:166-46390-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/can-i-unsubscribe-from-the-service","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/can-i-unsubscribe-from-the-service","url":"/de/english/help/faqs/can-i-unsubscribe-from-the-service"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"Why didn’t I receive an email?"},"id":"tcm:166-46504","title":"080 Why didnt I receive an email?","version":4,"content":{"body":"<p>If you have subscribed for the alerts but have not received any, it may be because of one of the following reasons:</p><ul><li>There were no delays to the flight you registered for, and/or you did not opt in for an additional notification on actual arrival or departure</li><li>The email details you entered were incorrect</li><li>You provided your email address less than 23 hours before departure</li></ul>","title":"Why didn’t I receive an email?"}},"lastPublishedDate":"2021-06-28T10:50:51Z","id":"dcp:166-46504-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/why-didnt-i-receive-an-email","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/why-didnt-i-receive-an-email","url":"/de/english/help/faqs/why-didnt-i-receive-an-email"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What languages are flight status alerts available in?"},"id":"tcm:166-46559","title":"090 What languages are flight status alerts available in?","version":2,"content":{"body":"<p>The messages are available in English only.</p>","title":"What languages are flight status alerts available in?"}},"lastPublishedDate":"2021-06-28T10:50:52Z","id":"dcp:166-46559-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/what-languages-are-flight-status-alerts-available-in","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/what-languages-are-flight-status-alerts-available-in","url":"/de/english/help/faqs/what-languages-are-flight-status-alerts-available-in"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"How safe are my personal details?"},"id":"tcm:166-46430","title":"100 How safe are my personal details?","version":4,"content":{"body":"<p>Emails will only be sent to you for the specific flight/s you requested, and your contact details will not be used for any other purposes.</p>","title":"How safe are my personal details?"}},"lastPublishedDate":"2021-06-28T10:50:53Z","id":"dcp:166-46430-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/flight-status-alerts/how-safe-are-my-personal-details","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/flight-status-alerts/how-safe-are-my-personal-details","url":"/de/english/help/faqs/how-safe-are-my-personal-details"}]},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ Category","analytics":{"title":"Lost tickets"},"id":"tcm:166-93800","title":"060 Lost tickets","version":2,"content":{"title":"Lost tickets","seometadata":{"seoTitle":"Lost tickets"}}},"lastPublishedDate":"2021-06-07T10:27:26Z","id":"dcp:166-93800-32551","type":"componentPresentation","conditions":[null],"key":"dcp:/eol/de/english/faq/tools-and-resources/categories/lost-tickets","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/categories/lost-tickets","children":[{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"What should I do if I lose my ticket printout or reference number?"},"id":"tcm:166-46438","title":"010 What should I do if I lose my ticket printout or reference number?","version":5,"content":{"body":"<p>If you are at the airport, simply go to the Emirates check-in desk or sales desk with your passport and flight details. Our agent will print out your ticket details to accompany your boarding card if this is required. There is no charge for this.</p><p>If you can’t find your booking reference or ticket number, please <a href=\"/de/english/help/offices/\" title=\"Local Emirates offices\" target=\"_self\" data-id=\"pagebody_link\" data-link=\"Local Emirates offices - body link\">contact us</a>.</p>","title":"What should I do if I lose my ticket printout or reference number?"}},"lastPublishedDate":"2021-09-23T06:22:32Z","references":{},"id":"dcp:166-46438-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/lost-tickets/what-should-i-do-if-i-lose-my-ticket-printout-or-reference-number","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/lost-tickets/what-should-i-do-if-i-lose-my-ticket-printout-or-reference-number","url":"/de/english/help/faqs/what-should-i-do-if-i-lose-my-ticket-printout-or-reference-number"},{"template":{"title":"fAQ","id":"tcm:166-32551-32"},"component":{"schema":"FAQ","analytics":{"title":"I can't find a record of my reservation online. What should I do?"},"id":"tcm:166-46567","title":"020 I can't find a record of my reservation online. What should I do?","version":4,"content":{"body":"<p>If you booked your flights with a travel agent, please contact them to receive your reservation details.</p><p>If you booked with Emirates, please <a href=\"/de/english/help/\" title=\"Help and support\" class=\"bodyLink\" data-id=\"pagebody_link\" data-link=\"Help and support Index - body link\">contact your local Emirates office<span class=\"hidden-control\">(opens in the same window)</span></a> with details of your flights, dates and the names of the passengers booked and we will locate the booking for you.</p>","title":"I can't find a record of my reservation online. What should I do?"}},"lastPublishedDate":"2021-06-28T11:03:20Z","references":{},"id":"dcp:166-46567-32551","type":"componentPresentation","key":"dcp:/eol/de/english/faq/tools-and-resources/lost-tickets/i-can-t-find-a-record-of-my-reservation-online-what-should-i-do","publicationUri":"/eol/de/english","keyIdentifier":"tools-and-resources/lost-tickets/i-can-t-find-a-record-of-my-reservation-online-what-should-i-do","url":"/de/english/help/faqs/i-can-t-find-a-record-of-my-reservation-online-what-should-i-do"}]}],"component":{"schema":"FAQ Category","analytics":{"title":"Tools and resources"},"id":"tcm:166-93794","title":"000 Tools and resources","version":2,"content":{"title":"Tools and resources","seometadata":{"seoTitle":"Tools and resources"}},"keyIdentifier":"component"},"keyIdentifier":"tools-and-resources","url":"/de/english/help/faq-topics/tools-and-resources"},"faqDetail":{}}}},"context":{"currentContext":"/eol/de/english","country":"de","language":"english"},"headerOpenedTab":5,"secondLevel":1,"thirdLevel":0,"includes":{"header":[{"content":{"headLink":{"schema":"Link-Existing","analytics":{"title":"Home","labels":["Home"],"isExternal":false},"lastPublishedDate":"2024-07-16T08:00:55Z","id":"tcm:166-13216","type":"component","title":"Home - 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