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0 0-1.44A3.66 3.66 0 0 0 7.3 5.02z"/> </svg> <span>Copy link</span> </a> <span class="c-copy-button__success b--u-text-xs" data-copy-button-target="success">Link copied to the clipboard</span> <textarea data-copy-button-target="text" readonly class="c-copy-button__textarea">https://www.livechat.com/help/customer-insight-for-bigcommerce/</textarea> </div> </div> </div> </div> </div> </div> <span itemscope itemtype="https://schema.org/Article"> <meta itemprop="headline" content="Customer Insight for BigCommerce"> <meta itemprop="datePublished" content='2021-02-18T13:49:14Z'> <meta itemprop="dateModified" content='2025-01-10T16:28:22+01:00'> <meta itemprop="author" content="Ola Górska"> <meta itemprop="articleSection" content="Apps and integrations"> <meta itemprop="articleSection" content="Integrations"> <meta itemprop="articleBody" content="With Customer Insight, you can see your customers’ information as soon as the chat starts right in the LiveChat app. View your customers’ cart, review their orders, and send Product Cards without switching tabs for all the stores you have on BigCommerce. Install Customer Insight for BigCommerce today. You’ll not only shorten your customers’ path to reaching you, but you’ll also equip your representatives with the means to serve your customers faster and better. Customer Insight: displays the contents of your customer&rsquo;s cart, provides access to already placed orders, lets you to send visual links to the products in your ecommerce store, all right in the chat. This way your agents know your customers’ context as soon as the customer starts a chat. Need help installing Customer Insight for BigCommerce? Check out this article. Need help installing Customer Insight for BigCommerce? Check out this article. Customer’s cart Say a customer starts a chat on a product page. They already have a few items in their cart. With Customer Insight for BigCommerce, your agent immediately sees not only the page the customer is on but also the total value of the customer’s cart. The information is displayed in the Details section on the right-hand side of the chat feed. To see the items in the cart, click on Cart content in the Customer Insight widget on the right-hand side. Or say your sales rep sees a customer on some strategic page in your store. They can proactively start a chat, and once they do, they see the customer’s cart as well. You can also suggest products that complement what the customer already has in their cart or products similar to ones that are currently out of stock. Click on Product Cards to pick what to send. Product cards If your customer has no products in their cart, you can make suggestions based on the pages they’ve already visited in your store. Or, if they already put a few items in their cart, you can suggest products that complement those already in the cart. If an item is out of stock, you can suggest a range of similar products using visually pleasing and clickable Product Cards. Each product card consists of an image, a description, and a button that’s linked to a product page in your BigCommerce store. You can pick up to ten cards at a time, and they’ll appear in the chat widget as a carousel of clickable images. If you installed Customer Insight in more than one store, you’ll be able to pick the store whose Product Cards you wish to send from the drop-down menu. If you installed Customer Insight in more than one store, you’ll be able to pick the store whose Product Cards you wish to send from the drop-down menu. The product list is imported from your BigCommerce store along with out of stock statuses and price labels, allowing you to pick up to 10 items and send them to your customer in chat. You can filter out your products and sort them in two view modes, list and grid. Read more about how Product Cards work and how they can be used to up your sales game here. Orders If the customer comes to your store to ask about an order, all you need is the order number and the details will be automatically pulled into the LiveChat agent app. To access all store orders, click on All orders to see the list of all orders in your shop. To find a particular order, enter the order number in the search bar. Once there, you can check the order history as well as review the notes the customer added to their order. You can also send tracking information right in the chat. Simply click on the Send tracking info button. If you need to edit the order, click on Edit at the bottom, and you’ll be redirected to orders in BigCommerce where you can make all the necessary changes. Please note that some of the features are only available in our Business or Enterprise plans. All of the above and more you get when you install the Customer Insight app. More features are still to come, as we continue to work towards an even more seamless shopping experience for your customers. "> </span> <div data-controller="amplitude-scroll" style="overflow-x: clip;" > <article data-controller="scroll-spy is-sticky-toc"> <div class="u-flex u-w-full b--u-mx-auto b--u-mb-6 lg:u-mb-0 u-justify-between" style="max-width: 72.5rem;"> <div data-scroll-spy-target="article" class="c-hc-article"> <div class="o-container"> <h1 class="b--u-mb-4 b--md:u-mb-8" ><span class="b--u-text-3xl">Customer Insight for BigCommerce</span></h1> <div class="u-flex u-flex-wrap b--u-pb-6 b--md:u-pb-8 b--lg:u-pb-12"><div class="u-flex u-items-center u-basis-12 md:u-basis-auto b--u-mr-3 b--u-mb-3 md:u-mb-0"><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_48,h_48,c_fill//v1589961436/help/aleksandragorska_2_hxwzho.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_96,h_96,c_fill//v1589961436/help/aleksandragorska_2_hxwzho.jpg 2x" class="u-w-fit b--u-mr-2 u-ml-0 u-round" width="48"><div>Ola Górska</div> </div><div class="u-flex u-items-center b--u-mr-3 b--sm:u-mr-4"> <img src="/help/icons/time.svg" class="u-w-fit b--u-mr-1 u-ml-0 u--mt-3xs" alt="" width="20"> <span>4 min read</span> </div> <div class="u-flex u-items-center"> <img src="/help/icons/update.svg" class="u-w-fit b--u-mr-1 u-ml-0 u--mt-3xs" alt="" width="20"> <span>updated: Jan 10, 2025</span> </div> </div> </div> <aside data-is-sticky-toc-target="stickyElement" class="c-toc lg:u-basis-4 b--lg:u-pl-3 b--u-pb-3 lg:u-hidden" style="position: sticky; top: 0; z-index: 1; overflow-y: clip;"> <div class="b--lg:u-py-4 lg:u--my-xl u-border-gray-900"> <div data-controller="attribute" class="c-toc--mobile b--xl:u-pr-4"> <h3 id="hc-toc-heading" class="u-relative u-mb-0" style="z-index: 2;"><button data-action="click->attribute#toggleClass" class="b--u-text-base b--u-text-bold b--lg:u-pl-3 u-mb-0 u-text-gray-300 b--u-p-2 b--u-bg-white u-border-b u-border-gray-800 u-w-full u-text-left" style="cursor: pointer;">Table of contents</button></h3> <div data-scroll-spy-target="list" data-action="click->attribute#toggleClass" data-attribute-target="element" data-attribute-toggle-class="v--active" class="c-toc--mobile__wrap b--u-bg-white b--u-p-1 u-border-b v--active"> <nav id="TableOfContents"> <ul> <li><a data-controller="events" data-events-event="navigation" data-events-section="help-toc" data-events-content1="getFromContent" data-action="click->events#send" href="#customers-cart">Customer’s cart</a></li> <li><a data-controller="events" data-events-event="navigation" data-events-section="help-toc" data-events-content1="getFromContent" data-action="click->events#send" href="#product-cards">Product cards</a></li> <li><a data-controller="events" data-events-event="navigation" data-events-section="help-toc" data-events-content1="getFromContent" data-action="click->events#send" href="#orders">Orders</a></li> </ul> </nav> </div> </div> </div> </aside> <div class="c-hc-article-content o-container b--u-text-base c-hc-article-content--first"> <p>With Customer Insight, you can see your customers’ information as soon as the chat starts right in the LiveChat app. View your customers’ cart, review their orders, and send Product Cards without switching tabs for all the stores you have on BigCommerce.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1623771506/help/BCCMmain_view.png" alt="Customer Insight main view. The chat section of the LiveChat agent app, with Cart content, Orders and Product Cards displayed on the right-hand side."></p> <p>Install Customer Insight for BigCommerce today. You’ll not only shorten your customers’ path to reaching you, but you’ll also equip your representatives with the means to serve your customers faster and better. Customer Insight:</p> <ul> <li>displays the contents of your customer’s cart,</li> <li>provides access to already placed orders,</li> <li>lets you to send visual links to the products in your ecommerce store,</li> </ul> <p>all right in the chat. This way your agents know your customers’ context as soon as the customer starts a chat.</p> <div class="o-fluid-video b--u-mt-8 b--u-mb-12"> <iframe src="https://www.youtube.com/embed/9p9Ix25Vb-8" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> <div class="b--u-py-5 b--u-px-4 b--u-mt-4 b--u-mb-6 u-border-2 u-rounded u-border-green u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="b--u-mb-3 md:u-mb-0 b--md:u-mr-4 md:u-basis-2"><img src="/help/icons/tip-1.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="u-hidden md:u-block md:u-basis-12 u-text-left">Need help installing Customer Insight for BigCommerce? Check out <a href="https://www.livechat.com/help/bigcommerce-add-a-chat-to-your-store" target="_blank">this article</a>.</div> <div class="md:u-hidden">Need help installing Customer Insight for BigCommerce? Check out <a href="https://www.livechat.com/help/bigcommerce-add-a-chat-to-your-store" target="_blank">this article</a>.</div> </div> <h2 id="customers-cart">Customer’s cart<a href="#customers-cart" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/customer-insight-for-bigcommerce/#customers-cart" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>Say a customer starts a chat on a product page. They already have a few items in their cart. With Customer Insight for BigCommerce, your agent immediately sees not only the page the customer is on but also the total value of the customer’s cart. The information is displayed in the Details section on the right-hand side of the chat feed.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1623771969/help/BCCMmain_viewCart.png" alt="Customer&rsquo;s cart view in the LiveChat Agent app"></p> <p>To see the items in the cart, click on <strong>Cart content</strong> in the Customer Insight widget on the right-hand side.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1623771505/help/BCCMcart_view.png" alt="Cart content view in the LiveChat Agent app "></p> <p>Or say your sales rep sees a customer on some strategic page in your store. They can proactively start a chat, and once they do, they see the customer’s cart as well.</p> <p>You can also suggest products that complement what the customer already has in their cart or products similar to ones that are currently out of stock. Click on Product Cards to pick what to send.</p> <h2 id="product-cards">Product cards<a href="#product-cards" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/customer-insight-for-bigcommerce/#product-cards" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>If your customer has no products in their cart, you can make suggestions based on the pages they’ve already visited in your store. Or, if they already put a few items in their cart, you can suggest products that complement those already in the cart. If an item is out of stock, you can suggest a range of similar products using visually pleasing and clickable Product Cards. Each product card consists of an image, a description, and a button that’s linked to a product page in your BigCommerce store. You can pick up to ten cards at a time, and they’ll appear in the chat widget as a carousel of clickable images.</p> <div class="b--u-py-5 b--u-px-4 b--u-mt-4 b--u-mb-6 u-border-2 u-rounded u-border-green u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="b--u-mb-3 md:u-mb-0 b--md:u-mr-4 md:u-basis-2"><img src="/help/icons/tip-1.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="u-hidden md:u-block md:u-basis-12 u-text-left">If you installed Customer Insight in more than one store, you’ll be able to pick the store whose Product Cards you wish to send from the drop-down menu.</div> <div class="md:u-hidden">If you installed Customer Insight in more than one store, you’ll be able to pick the store whose Product Cards you wish to send from the drop-down menu.</div> </div> <p>The product list is imported from your BigCommerce store along with <strong>out of</strong> <strong>stock statuses</strong> and <strong>price labels</strong>, allowing you to pick up to 10 items and send them to your customer in chat. You can <strong>filter out your products</strong> and sort them in two view modes, <strong>list</strong> and <strong>grid</strong>.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1646807727/help/BigCommerce_2.png" alt="Product Cards view in the LiveChat Agent app "></p> <p>Read more about how Product Cards work and how they can be used to up your sales game <a href="https://www.livechat.com/help/product-cards-bigcommerce/" target="_blank">here</a>.</p> <h2 id="orders">Orders<a href="#orders" class="c-link v--reset t-help__anchor-link" ariaLabel="Anchor" data-controller="clipboard" data-action="clipboard#copy"><img src="data:image/svg+xml;base64,PHN2ZyBmaWxsPSJub25lIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyNCAyNCI+CiAgPHBhdGggZD0iTTEwIDE0YTMuNSAzLjUgMCAwMDUgMGw0LTRhMy41MzYgMy41MzYgMCAwMC01LTVsLS41LjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KICA8cGF0aCBkPSJNMTQgMTBhMy41IDMuNSAwIDAwLTUgMGwtNCA0YTMuNTM1IDMuNTM1IDAgMTA1IDVsLjUtLjUiIHN0cm9rZT0iIzAwMCIgc3Ryb2tlLXdpZHRoPSIyIiBzdHJva2UtbGluZWNhcD0icm91bmQiIHN0cm9rZS1saW5lam9pbj0icm91bmQiLz4KPC9zdmc+Cg==" alt="Link icon" /><input type="text" value="https://www.livechat.com/help/customer-insight-for-bigcommerce/#orders" class="u-absolute u-p-0 u-m-0" loading="lazy" style="opacity: 0; left: -999999px;" data-clipboard-target="source" tabindex="-1" /></a></h2> <p>If the customer comes to your store to ask about an order, all you need is the order number and the details will be automatically pulled into the LiveChat agent app.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1623776006/help/BCCMOrderM.png" alt="Orders view view in the LiveChat Agent app "></p> <p>To access all store orders, click on <strong>All orders</strong> to see the list of all orders in your shop.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1613659502/help/CI4BC_orders1.png" alt="All orders view view in the LiveChat Agent app "></p> <p>To find a particular order, enter the order number in the search bar.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1613721867/help/CI4BC_orders2.png" alt="All orders view view in the LiveChat Agent app with an arrow pointing to the search bar"></p> <p>Once there, you can check the order history as well as review the notes the customer added to their order.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1613659499/help/CI4BC_orders3.png" alt="Order history view in the LiveChat Agent app "></p> <p>You can also send tracking information right in the chat. Simply click on the <strong>Send tracking info</strong> button.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1624027939/help/BCCMSend-tracking.png" alt="Order history view in the LiveChat Agent app with an arrow pointing to the option to send tracking info"></p> <p>If you need to edit the order, click on <strong>Edit</strong> at the bottom, and you’ll be redirected to orders in BigCommerce where you can make all the necessary changes.</p> <p><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1613721867/help/CI4BC_orders5.png" alt="Order history view in the LiveChat Agent app with an arrow pointing to the option to edit order information"></p> <div class="b--u-py-5 b--u-px-4 b--u-mt-4 b--u-mb-6 u-border-2 u-rounded u-border-accent u-text-center md:u-text-left u-flex u-flex-col md:u-flex-row u-items-center"> <div class="b--u-mb-3 md:u-mb-0 b--md:u-mr-4 md:u-basis-2"><img src="/help/icons/tip-2.svg" alt="" width="90" class="u-border-0 u-my-0"> </div> <div class="md:u-block md:u-basis-12 u-text-center md:u-text-left">Please note that some of the features are only available in our <a href="https://www.livechat.com/pricing/#Compare-LiveChat-plans" target="_blank">Business or Enterprise plans</a>.</div> </div> <p>All of the above and more you get when you install the Customer Insight app. More features are still to come, as we continue to work towards an even more seamless shopping experience for your customers.</p> </div> </div> <aside class="c-toc b--u-pl-3 b--u-pr-1 u-hidden lg:u-block"> <div style="width: 300px; position: sticky; top:90px;" class="c-toc--desktop b--lg:u-py-4 lg:u--my-xl u-bg-white u-border-gray-900"> <h3 class="b--u-text-base b--u-text-bold b--lg:u-pl-3 u-mb-0 u-text-gray-300 b--u-py-2" id="hc-toc-heading">Table of contents</h3> <div data-scroll-spy-target="list"> <nav id="TableOfContents"> <ul> <li><a data-controller="events" data-events-event="navigation" data-events-section="help-toc" data-events-content1="getFromContent" data-action="click->events#send" href="#customers-cart">Customer’s cart</a></li> <li><a data-controller="events" data-events-event="navigation" data-events-section="help-toc" data-events-content1="getFromContent" data-action="click->events#send" href="#product-cards">Product cards</a></li> <li><a data-controller="events" data-events-event="navigation" data-events-section="help-toc" data-events-content1="getFromContent" data-action="click->events#send" href="#orders">Orders</a></li> </ul> </nav> </div> </div> </aside></div> <form action="https://hooks.zapier.com/hooks/catch/4830540/bneqpuu/" name="hc_rating" class="b--u-my-12" data-netlify="true" netlify-honeypot="human-test" data-id="a4700e5e2fc5dbcc1196819412778412" data-controller="rating-form"> <section class="u-text-center b--u-mb-6 u-bg-gray-900 o-container v--big b--u-py-8"> <h2 class="b--u-text-lg b--u-text-bold b--u-mb-4">Was this article helpful?</h2><button type="submit" data-value="form-name=hc_rating&page_id=a4700e5e2fc5dbcc1196819412778412&title=Customer+Insight+for+BigCommerce&vote=1" data-vote="1" data-action="click->rating-form#rate" title="yes" class="c-btn u-inline-flex u-items-center b--u-mx-3 b--u-px-3 ub v--transparent b--u-mb-3 md:u-mb-0" > <svg xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1.5" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M2.315 11.685h4v10h-4zM17.114 21.685h-8.8v-10l5.456-8.444a2.418 2.418 0 0 1 2.63-.813l-.694 8.163h3.876a2.1 2.1 0 0 1 2.059 2.5c-.274 1.4-.6 3.068-.809 4.117-.841 4.271-3.718 4.477-3.718 4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">Yes</span> </button> <button type="submit" data-value="form-name=hc_rating&page_id=a4700e5e2fc5dbcc1196819412778412&title=Customer+Insight+for+BigCommerce&vote=0" data-vote="0" data-action="click->rating-form#revealMessageInput" title="no" class="c-btn u-inline-flex u-items-center b--u-mx-3 b--u-px-3 ub v--transparent" > <svg xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1.5" width="24" height="24" viewBox="0 0 24 24"> <g fill="none" fill-rule="evenodd"> <path fill="currentColor" fill-rule="nonzero" d="M21.685 12.315h-4v-10h4zM6.886 2.315h8.8v10l-5.456 8.444a2.418 2.418 0 0 1-2.634.813l.694-8.163H4.414a2.1 2.1 0 0 1-2.059-2.5c.273-1.4.6-3.068.808-4.117.846-4.271 3.723-4.477 3.723-4.477z"/> <path d="M0 0h24v24H0z"/> </g> </svg> <span class="b--u-text-sm">No</span> </button> </section> <div class="u-text-center o-container u-maxw-6 c-rating-form__feedback" data-rating-form-target="feedback"> <label for="hc_rating_message" class="b--u-text-base u-inline-block b--u-mb-2">How can we make it better?</label> <br> <textarea name="message" id="hc_rating_message" maxlength="100" class="u-border u-border-black u-rounded-sm b--u-px-3 b--u-py-2 b--u-mb-3 c-rating-form__message u-text-left" data-rating-form-target="message" required ></textarea> <div class="u-text-right"> <button type="submit" data-value="form-name=hc_rating&page_id=a4700e5e2fc5dbcc1196819412778412&title=Customer+Insight+for+BigCommerce&vote=0" data-vote="0" data-action="click->rating-form#rateAndFeedback" title="no" class="c-btn b--u-px-3 ub v--transparent" data-rating-form-target="submit" disabled > Submit your feedback </button> </div> </div> <div class="u-text-center o-container u-hidden" data-rating-form-target="confirmation0"> <img src="/help/images/ok.gif" alt="" class="u-maxw-1 b--u-mb-2" width="100"> <h3 class="b--u-text-lg b--u-text-bold b--u-mb-3">Got it!</h3> <p class="b--u-text-base">Thanks for your feedback.</p> </div> <div class="u-text-center o-container u-hidden" data-rating-form-target="confirmation1"> <img src="/help/images/thanks.gif" alt="" class="u-maxw-1 b--u-mb-2" width="100"> <h3 class="b--u-text-lg b--u-text-bold b--u-mb-3">Thank you!</h3> <p class="b--u-text-base">We’re happy to help.</p> </div> </form> <section class="o-container b--u-mb-6 b--md:u-mb-12"> <h3 class="b--u-text-base b--u-text-bold u-text-gray-300 b--u-mb-4">RELATED ARTICLES</h3> <div class="o-columns v--two"><div class="b--u-p-4 b--md:u-p-6 u-bg-gray-900 u-flex u-flex-col u-justify-between u-flex-wrap"> <div> <h4 class="b--u-text-lg b--u-text-bold b--u-mb-3">Welcome to the LiveChat Marketplace</h4> <p class="b--u-text-base b--u-mb-3">If this is the beginning of your adventure with LiveChat, you’ve come to the right place. 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Discover all LiveChat features</a></p> </div> </div> </section> <section class=" u-bg-gray-900 b--u-py-8 u-border-t u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-mb-6">Discover <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" class="b--u-text-bold c-link v--reset">Text</a> products:</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd1)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 31.6v3a1.1 1.1 0 01-.6 1.1c-2.2 1-4.6 1.6-7 1.7-2.4 0-4.8-.6-7-1.7a1.1 1.1 0 01-.6-1v-3.1a.9.9 0 011.2-.8c2 .9 4.2 1.3 6.4 1.4 2.2 0 4.3-.5 6.4-1.4a.9.9 0 011.2.8z" fill="#06F"/><path d="M51.8 38.9a7.6 7.6 0 01-7.6 6.9H40L32 51v-5.2l8-5.2h4.2a2.4 2.4 0 002.4-2.1c.3-4 .2-8 0-12a2.2 2.2 0 00-2.1-2 138.9 138.9 0 00-17 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.1 12a2.4 2.4 0 002.4 2.1H32v5.2h-4.2a7.6 7.6 0 01-7.6-7 96 96 0 010-12.7 7.4 7.4 0 017-6.8 125 125 0 0117.6 0 7.4 7.4 0 017 6.8 96 96 0 010 12.8z" fill="#06F"/><defs><filter id="filter0_dd1" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">ChatBot</span> <br><span style="opacity: .65;">Automate customer service with AI</span></p> </a> <a href="https://www.helpdesk.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd2)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M36 33.3l8.1-7.1H36c-2.9 0-5.8.1-8.5.3a2.2 2.2 0 00-2 2c-.2 1.7-.3 3.8-.3 6v1c0 2.2 0 4.3.2 6a2.2 2.2 0 002.1 2c5.7.4 11.3.4 17 0a2.2 2.2 0 002-2c.2-1.6.3-3.6.3-5.6l5.2-4.5v4.5l-.2 6a7.4 7.4 0 01-7 6.8 118.6 118.6 0 01-17.7 0 7.4 7.4 0 01-6.9-6.8 83 83 0 01-.2-6.3v-1.2l.2-6.3a7.4 7.4 0 017-6.8C30 21.1 33 21 36 21h16v5.2L36 40.1l-7.5-6.5 4-3.4 3.5 3z" fill="#2FC774"/><defs><filter id="filter0_dd2" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">HelpDesk</span> <br><span style="opacity: .65;">Support customers with tickets</span></p> </a> <a href="https://www.knowledgebase.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd3)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M46.8 26.4V21h-.3c-4.4.2-8.1 3-10.4 5.4H36c-2.3-2.3-6-5.2-10.4-5.4h-.3v5.4H20v9.2l.2 6.3a7.4 7.4 0 007 6.8 125.1 125.1 0 0017.7 0 7.4 7.4 0 006.9-6.8l.2-6.3v-9.2h-5.2zm0 9.2c0 2 0 4.2-.2 5.9a2.2 2.2 0 01-2.1 2c-5.7.4-11.3.4-17 0a2.2 2.2 0 01-2-2 76 76 0 01-.3-6v-9.1c3.8.1 7.5 4.1 8.6 5.7l2.2 3 2.2-3c1.1-1.6 4.8-5.6 8.6-5.7v9.2z" fill="#9146FF"/><defs><filter id="filter0_dd3" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" 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0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Pricing" data-action="click->events#send">Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="LiveChat® Benefits" data-action="click->events#send">LiveChat® Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Tour" data-action="click->events#send">Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Features" data-action="click->events#send">Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Lead Generation" data-action="click->events#send">Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Product Demo" data-action="click->events#send">Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="App" data-action="click->events#send">App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="Marketplace" data-action="click->events#send">Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/en/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Product" data-events-content2="News" data-action="click->events#send">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Solutions" data-events-content2="Customer Support" data-action="click->events#send">Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Solutions" data-events-content2="Sales & Marketing" data-action="click->events#send">Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Solutions" data-events-content2="Enterprise" data-action="click->events#send">Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Customers" data-events-content2="Industries" data-action="click->events#send">Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Customers" data-events-content2="Customers" data-action="click->events#send">Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Customers" data-events-content2="Reviews & Testimonials" data-action="click->events#send">Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Customers" data-events-content2="Case Studies" data-action="click->events#send">Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Success by LiveChat®" data-action="click->events#send">Success by LiveChat®</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/customer-service-guide/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Customer Service Guide" data-action="click->events#send">Customer Service Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-service-report/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Customer Service Report" data-action="click->events#send">Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Benchmark" data-action="click->events#send">Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Reports" data-action="click->events#send">Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Typing Speed Test" data-action="click->events#send">Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Privacy Policy Generator" data-action="click->events#send">Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Resources" data-events-content2="Newsletter" data-action="click->events#send">Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Help Center" data-action="click->events#send">Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Webinars" data-action="click->events#send">Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Partners Marketplace" data-action="click->events#send">Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="Professional Services" data-action="click->events#send">Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://platform.text.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="API & Developers" data-action="click->events#send">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Support" data-events-content2="System Status" data-action="click->events#send">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="About Text" data-action="click->events#send">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Contact" data-action="click->events#send">Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/team/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Team" data-action="click->events#send">Team</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/careers/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Careers" data-action="click->events#send">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://investor.text.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Investor Relations" data-action="click->events#send">Investor Relations</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Press" data-action="click->events#send">Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=livechat.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Partner Program" data-action="click->events#send">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.text.com/?utm_source=livechat&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="LiveChat® Incubator" data-action="click->events#send">LiveChat® Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset u-block" data-controller="events" data-events-event="navigation" data-events-section="footer" data-events-content1="Company" data-events-content2="Legal" data-action="click->events#send">Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fhelp%2fcustomer-insight-for-bigcommerce%2f" class="c-btn v--sm v--signup" data-controller="events" data-events-event="button register_redirect" data-events-content1="Start your free trial" data-events-content2="Sign up free" data-events-source-id="footer_cta_button" data-action="click->events#send" data-append-params-target="link" >Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fhelp%2fcustomer-insight-for-bigcommerce%2f" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="events" data-events-event="button register_redirect" data-events-content1="Start your free trial" data-events-content2="Sign up free" data-events-source-id="footer_cta_button" data-action="click->events#send" data-append-params-target="link" >Sign up free</a> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--4 b--sm:o-grid--8"> <a href="https://twitter.com/intent/follow?screen_name=LiveChat" class=" u-text-black" aria-label="Link to Twitter page"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><path fill="currentColor" d="M18.2 2.3h3.3l-7.2 8.2 8.5 11.3H16L11 14.8l-6 6.8H1.6L9.4 13 1.2 2.2H8l4.8 6.3 5.4-6.3ZM17 19.8H19L7 4H5l12 15.7Z"/></svg> </a> <a href="https://www.linkedin.com/company/livechat/" class=" u-text-black" aria-label="Link to LinkedIn page"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28ZM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13ZM3.55 20.45h3.57V9H3.55v11.45ZM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0Z" fill="currentColor"/></svg> </a> <a href="https://www.facebook.com/livechat" class=" u-text-black" aria-label="Link to Facebook page"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M24 12.07a12 12 0 1 0-13.88 11.86v-8.39H7.08v-3.47h3.04V9.43c0-3 1.8-4.67 4.54-4.67 1.31 0 2.68.23 2.68.23v2.96h-1.51c-1.5 0-1.96.92-1.96 1.87v2.25h3.33l-.53 3.47h-2.8v8.39A12 12 0 0 0 24 12.07Z" fill="currentColor"/></svg> </a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" class=" u-text-black" aria-label="Link to YouTube page"><svg 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