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Rückrufprogramm für Beats Pill XL-Lautsprecher – Apple Support

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class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/de/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Zubehör" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 47 44" width="47" xmlns="http://www.w3.org/2000/svg"><path d="m0 25.25 4.7871-6.6621v-.0938h-4.623v-.9492h5.9883v.75l-4.7637 6.6621v.0938h4.8633v.9492h-6.252zm13.0342.75h-.9609v-.9902h-.0938c-.3164.7031-.9902 1.1016-1.957 1.1016-1.418 0-2.1562-.8438-2.1562-2.3379v-4.0898h1.0077v3.8438c0 1.1367.4219 1.6641 1.4297 1.6641 1.1133 0 1.7227-.6621 1.7227-1.7695v-3.7383h1.0078zm2.8916-1.0078h-.0938v1.0078h-.9609v-8.8242h1.0078v3.5039h.0938c.3457-.6797 1.1133-1.1074 1.9805-1.1074 1.6055 0 2.6484 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data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Support" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 44 44" width="44" xmlns="http://www.w3.org/2000/svg"><path d="m42.1206 18.0337v1.635h1.406v.844h-1.406v3.574c0 .744.281 1.06.937 1.06.182 0 .282-.006.469-.023v.849c-.199.036-.392.059-.592.059-1.3 0-1.822-.48-1.822-1.687v-3.832h-1.019v-.844h1.019v-1.635zm-6.131 1.635h.961v.937h.093c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.008c-.082-.024-.445-.059-.644-.059-.961 0-1.659.644-1.659 1.535v3.914h-1.007zm-2.463 3.158c0-1.5-.674-2.361-1.869-2.361s-1.869.861-1.869 2.361c0 1.494.674 2.361 1.869 2.361s1.869-.867 1.869-2.361zm-4.781 0c0-2.033 1.113-3.27 2.912-3.27s2.912 1.237 2.912 3.27c0 2.027-1.113 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d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Auf apple.com suchen" aria-label="apple.com durchsuchen" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Suche löschen" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 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xmlns="http://www.w3.org/2000/svg"><path d="m23.3291 23.3066-4.35-4.35c-.0105-.0105-.0247-.0136-.0355-.0235a6.8714 6.8714 0 1 0 -1.5736 1.4969c.0214.0256.03.0575.0542.0815l4.35 4.35a1.1 1.1 0 1 0 1.5557-1.5547zm-15.4507-8.582a5.6031 5.6031 0 1 1 5.603 5.61 5.613 5.613 0 0 1 -5.603-5.61z"></path></svg></span><span class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"></path></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="alle ergebnisse" class="globalnav-searchresults-count"></div></form><div class="globalnav-searchresults"></div></div></div></div></li><li id="globalnav-bag" data-analytics-region="bag" class="globalnav-item globalnav-bag"><div class="globalnav-bag-wrapper"><a role="button" id="globalnav-menubutton-link-bag" href="https://www.apple.com/de/shop/goto/bag" aria-label="Einkaufstasche" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag analytics-exitlink"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 2.3169 0 0 1 2.2222-1.8652zm5.37 11.6969a1.0182 1.0182 0 0 1 -1.0166 1.0171h-8.7069a1.0182 1.0182 0 0 1 -1.0165-1.0171v-7.7155a1.0178 1.0178 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States</option> <option value="/es-lamr/beats-pillxl-recall">Uruguay</option> <option value="/beats-pillxl-recall/other_countries">Andere Länder</option> <option value="/en-us/beats-pillxl-recall/other_emea">Sonstiges Afrika</option> <option value="/en-us/beats-pillxl-recall/other_emea">Sonstiges Europa</option> <option value="/en-us/beats-pillxl-recall/other_emea">Sonstiger Naher Osten</option> </select> <span class="form-icon icon icon-chevrondown" aria-hidden="true"></span> <span class="form-label" id="as-dropdown-label" aria-hidden="true">Land / Region</span> <span class="as-dropdown-helptext" id="as-dropdown-help">Diese Seite wird neu geladen, wenn Änderungen an dieser Auswahl vorgenommen werden</span> </div> </div> <div class="heroImage"> <img src="/content/dam/edam/applecare/images/en_US/beats/hero-beats-pill-xl_2x.png" alt="" width="175" class="cq-dd-image hero-image" height="175"></div> <div class="richText large"> <div class="table-responsive"> <h1 class="as-center">Rückrufprogramm für Beats Pill XL-Lautsprecher</h1> </div> </div> <div class="richText large"> <div class="table-responsive"> <p>Apple hat festgestellt, dass die Batterie im Beats Pill XL-Lautsprecher in seltenen Fällen überhitzen kann und ein Brandrisiko darstellt. Dieses Produkt wurde weltweit seit Januar&nbsp;2014 von Beats, Apple und anderen Händlern verkauft.</p> </div> </div> <div class="richText medium"> <div class="table-responsive"> <p>Die Kundensicherheit hat bei Apple und Beats immer höchste Priorität, und wir haben uns freiwillig dazu entschlossen, dieses Produkt zurückzurufen. Wenn Sie einen Beats Pill XL-Lautsprecher besitzen, verwenden Sie ihn bitte nicht mehr, und folgen Sie dem Verfahren unten, um Ihr Produkt an Apple zu senden. Wir bieten Ihnen im Austausch eine elektronische Zahlung in Höhe von 300&nbsp;€ an.</p> </div> </div> <div class="richText medium"> <div class="table-responsive"> <p>Dieses Programm ist nur für den Beats Pill XL-Lautsprecher gültig, der unten dargestellt ist. Der Beats Pill XL-Lautsprecher ist in den 5&nbsp;Farben Schwarz, Weiß, Pink, Metallic Sky und Titanium lieferbar, die auch auf dieser Webseite gezeigt werden.</p> </div> </div> <div class="as-imagegrid"> <div class=" as-imagegrid--2up "/> <div class="row"> <div class='as-imagegrid-item column large-6 medium-6 small-12'> <div class='as-imagegrid-img-cont'> <img src="/content/dam/edam/applecare/images/en_US/beats/beats-pill-xl-front-black_2x.jpg" alt="Beats Pill XL-Lautsprecher – Vorderansicht" width="350" class="as-imagegrid-img" height="230"></div> <span class="as-imagegrid-item-title" data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Front view" data-analytics-link-URL="default-imagegrid">Vorderansicht</span></div> <div class='as-imagegrid-item column large-6 medium-6 small-12'> <div class='as-imagegrid-img-cont'> <img src="/content/dam/edam/applecare/images/en_US/beats/beats-pill-xl-back-black_2x.jpg" alt="Beats Pill XL-Lautsprecher – Rückansicht" width="350" class="as-imagegrid-img" height="230"></div> <span class="as-imagegrid-item-title" data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Back view" data-analytics-link-URL="default-imagegrid">Rückansicht</span></div> </div> </div> </div> <div class="richText large"> <div class="table-responsive"> <h2>Rückgabeverfahren</h2> </div> </div> <div class="richText none"> <div class="table-responsive"> <p>So funktioniert der Prozess:</p> <ul> <li>Übermittle deine Anfrage, indem du dieses <a href="/de-de/beats-pillxl-recall/request" rel="nofollow">Webformular</a> ausfüllst.</li> <li>Wende dich dann an den <a href="https://getsupport.apple.com/?caller=bpxl&PFC=PFC6007&category_id=SC0998&symptom_id=21331" rel="nofollow">Apple Support</a>, um den Rückerstattungsprozess zu beginnen.</li> <li>Wir werden Anweisungen zum <a href="/en-us/beats-pillxl-recall/recycle">Recyceln</a> deines Beats Pill XL-Lautsprechers bereitstellen.</li> <li>Dein Apple Store-Guthaben oder deine elektronische Zahlung wird voraussichtlich innerhalb von drei Wochen verfügbar sein.</li> </ul> </div> </div> <div class="richText large"> <div class="table-responsive"> <h2>Zusätzliche Informationen</h2> </div> </div> <div class="richText none"> <div class="table-responsive"> <p>Produktrückgaben werden für dieses Programm nur über das Internet bearbeitet. Bitte versuchen Sie nicht, Ihr Produkt an irgendeine Stelle zurückzugeben, die Apple- oder Beats-Produkte verkauft oder unterstützt.</p> <p>Dieses Programm hat keine Auswirkungen auf Ihre gesetzlich festgelegten oder Garantierechte, eine Rückerstattung zu erhalten.</p> <p>Falls Sie beim Rückgabeverfahren Hilfe benötigen oder Fragen zur Anforderung einer Rückerstattung haben, wenden Sie sich an den <a href="https://getsupport.apple.com/?caller=bpxl&PFC=PFC6007&category_id=SC0998&symptom_id=21331" rel="nofollow">Apple Support</a>.</p> </div> </div> <div class="divider"> <hr aria-hidden="true" /> </div> <div class="richText medium"> <div class="table-responsive"> <p><span class="sosumi">Informationen mit Stand vom 15.03.2024</span></p> </div> </div> </div> <footer id="ac-globalfooter" class="no-js" lang="de-DE" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <nav 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