고객센터 | Daum

<!doctype html> <html lang="ko"> <head> <meta charset="utf-8"> <title>고객센터 | Daum</title> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta id="daumCSContext" content=""> <meta name="Description" content="Daum 고객센터"> <meta name="keywords" content="고객센터, CS"> <meta name="viewport" content="width=1024"> <meta name="format-detection" content="telephone=no"> <meta id="webcsContext" content=""> <meta property="og:title" content="Daum 고객센터"/> <meta property="og:type" content="website"/> <meta property="og:image" content="http://icon.daumcdn.net/w/icon/1312/19/152729032.png"/> <meta property="og:site_name" content="Daum 고객센터"/> <meta property="og:url" content="http://cs.daum.net"/> <meta property="og:description" content="서비스 이용에 필요한 도움말을 찾거나 직접 문의하실 수 있습니다."/> <link rel="stylesheet" type="text/css" href="/css/common.css?ver=20240327"> <link rel="shortcut icon" href="/img/favicon.png" /> <script type="text/javascript" src="/js/tiara/ua-parser.min.js"></script> <script type="text/javascript"> var uaParserResult = new UAParser().getResult(); var TIARA_DATA = { serviceName: "", categoryName: "", os: uaParserResult.os, browser: uaParserResult.browser }; var WEBCS = {}; WEBCS.getContextPath = function() { var context = $("#crmsContext").prop("content"); return (!context || /^\s*$/.test(context)) ? "" : context; }; </script> </head> <body class="bg_type1">  <div id="wrapMinidaum"></div>  <div id="daumIndex"> <a href="#daumBody">본문 바로가기</a> </div> <div id="daumWrap" class="cs_type3"> <div id="daumHead" role="banner"> <div class="cs_head"> <h1 class="tit_cs"><a href="/" class="bg_cs cs_logo"><span class="ir_wa">고객센터</span></a></h1> <h2 class="screen_out">검색</h2> <div id="searchBox" class="wrap_search"> <form id="daumSearch" class="sform_comm" name="search" method="get" autocomplete="off" onsubmit="return searchBoxBeforeSubmitFunc(this);"> <fieldset class="fld_inside opt_on"> <legend class="screen_out">검색어 입력폼</legend> <div class="box_searchbar"> <label class="lab_keyword" for="qTop" id="labKeyword">궁금한 점이 있다면 도움말을 검색해 보세요.</label> <div> <input id="qTop" class="tf_keyword" type="text" name="q" autocomplete="off" title="검색어 입력" value=""> <button id="daumBtnSearch" class="ico_search btn_search" type="submit"><span class="ir_wa">검색</span></button> </div> </div> </fieldset> </form>  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link_item3">메일</a></li> <li><a href="/faq/63.html" class="bg_main link_item4">다음뉴스</a></li> <li><a href="/faq/22.html" class="bg_main link_item5">캐쉬/결제</a></li> <li><a href="/faq/48.html" class="bg_main link_item7">지도</a></li> <li><a href="/faq/173.html" class="bg_main link_item8">티스토리</a></li> <li><a href="/faq/59.html" class="bg_main link_item9">회원정보</a></li> <li><a href="/faq/15.html" class="bg_main link_item10">검색</a></li> </ul> <div class="sub_banner"> <a href="https://accounts.kakao.com/weblogin/unify_guide?continue=https%3A%2F%2Fwww.daum.net&context=daum&unify_url=https%3A%2F%2Faccounts.daum.net%2Fintegration%2Fstart%3FrtnUrl%3Dhttps%253A%252F%252Fwww.daum.net%3Ffromdac%3Dcs_daum"> <img src="/img/banner/account_unify.png" srcset="/img/banner/account_unify@2x.png 2x" alt=""/> </a> </div> </div> <div id="view_all" class="view_all hide"> <h3 class="screen_out">전체보기</h3> <div class="view_cell"> <strong class="tit_index">ㄱ</strong> <ul class="list_all"> <li><a href="/faq/15.html">검색</a></li> <li><a href="/faq/95.html">권리침해신고</a></li> <li><a href="/faq/19.html">금융</a></li> </ul> <strong class="tit_index">ㄴ</strong> <ul class="list_all"> </ul> <strong class="tit_index">ㄷ</strong> <ul class="list_all"> <li><a href="/faq/2438.html">다음 날씨</a></li> <li><a href="/faq/110.html">다음 첫화면_PC</a></li> <li><a href="/faq/39.html">다음 첫화면_모바일</a></li> <li><a href="/faq/63.html">다음뉴스</a></li> </ul> </div> <div class="view_cell"> <strong class="tit_index">ㄹ</strong> <ul class="list_all"> </ul> <strong class="tit_index">ㅁ</strong> <ul class="list_all"> <li><a href="/faq/43.html">메일</a></li> </ul> <strong class="tit_index">ㅂ</strong> <ul class="list_all"> <li><a href="/faq/26.html">부동산</a></li> </ul> </div> <div class="view_cell"> <strong class="tit_index">ㅅ</strong> <ul class="list_all"> <li><a href="/faq/28.html">사전</a></li> </ul> <strong class="tit_index">ㅇ</strong> <ul class="list_all"> <li><a href="/faq/2068.html">이용자보호</a></li> </ul> </div> <div class="view_cell"> <strong class="tit_index">ㅈ</strong> <ul class="list_all"> </ul> <strong class="tit_index">ㅊ</strong> <ul class="list_all"> </ul> <strong class="tit_index">ㅋ</strong> <ul class="list_all"> <li><a href="/faq/36.html">카페</a></li> <li><a href="/faq/22.html">캐쉬/결제</a></li> <li><a href="/faq/85.html">클린센터</a></li> </ul> </div> <div class="view_cell lst"> <strong class="tit_index">ㅌ</strong> <ul class="list_all"> </ul> <strong class="tit_index">ㅍ</strong> <ul class="list_all"> </ul> <strong class="tit_index">ㅎ</strong> <ul class="list_all"> <li><a href="/faq/59.html">회원정보</a></li> <li><a href="/faq/1388.html">회원정보_비즈회원</a></li> <li><a href="/faq/114.html">회원정보_사업자/단체회원</a></li> </ul> </div> </div> <div class="main_foot"> <ul class="list_qlink"> <li><a href="/redbell/top.html" class="link_item link_item4" style="width: 95px;">다음 신고센터<span class="bg_main"></span></a></li> <li><a href="https://clean.kakao.com/transparence/report" class="link_item link_item4" style="width: 110px;">이용자 보호 현황<span class="bg_main"></span></a></li> <li><a href="https://clean.kakao.com/safe/home" class="link_item link_item4" style="width: 125px;">안전한 디지털 세상<span class="bg_main"></span></a></li> </ul> </div> </div> </div>   <script src="//s1.daumcdn.net/svc/original/U03/cssjs/jquery/jquery-2.1.1.min.js"></script>  <script src="/js/common.js?ver=20240827.01"></script> <script src="https://t1.daumcdn.net/crms/cs/js/jquery.rowspanizer.min.js"></script> <script src="https://t1.daumcdn.net/crms/cs/js/jquery-ui.min.js"></script> <script type="text/javascript" src="//t1.daumcdn.net/tiara/js/v1/tiara.min.js"></script> <script src="https://t1.daumcdn.net/crms/cs/js/tiara/v2/object.create.js"></script> <script src="https://t1.daumcdn.net/crms/cs/js/tiara/v2/core.js"></script> <script src="https://t1.daumcdn.net/crms/cs/js/tiara/v3/tiara.page.view.js"></script> <script src="https://t1.daumcdn.net/crms/cs/js/tiara/v2/tiara.search.js"></script> <script 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class="link_info">제휴문의</a> | <a href="https://game.daum.net/gamehelp/" target="_blank" class="link_info">게임문의</a> | <a href="https://ccs.kakao.com" target="_blank" class="link_info">쇼핑문의</a> | <a href="https://business.kakao.com" target="_blank" class="link_info">비즈니스</a> <small class="txt_copyright"> 다음고객센터: 1577-3321 <a id="daumArsLink" href="javascript:void(0);" class="link_layer link_daumkakao" aria-haspopup="true" aria-controls="daumArsLayer" aria-expanded="false"> <span class="screen_out">다음 고객센터 안내</span><span id="daumArsShowBtn">(상세보기)</span> <br> </a> Copyright © <a href="http://www.kakaocorp.com/" target="_blank" class="link_daum">Kakao Corp.</a> All rights reserved. </small> </div> <div id="daumArsLayer" class="layer_cs"> <div class="inner_layer"> <div class="layer_head"> <h2 class="tit_layer">다음 고객센터 ARS 안내</h2> <span class="txt_phone">1577-3321</span> <span class="txt_sub">(유료)</span> </div> <div class="layer_body"> <em class="screen_out">ARS 문의 번호 안내</em> <ul class="list_content"> <li><span class="num_content">1번</span>Daum 회원정보, 메일, 카페 문의</li> <li><span class="num_content">2번</span>Daum 검색, 뉴스 등 그 외 Daum 서비스 문의</li> <li><span class="num_content">3번</span>권리침해 및 유해게시물 긴급 신고</li> <li><span class="num_content">4번</span>보이는 ARS</li> </ul> <em class="screen_out">고객센터 채널 운영 안내</em> <ul class="list_info"> <li> 카카오에서는 더욱 빠르고 편리한 상담을 제공하기 위해, Daum 고객센터 홈페이지의 도움말과<br>카카오톡을 통한 상담을 운영하고 있습니다. </li> <li> 카카오톡 상단 검색창 > "카카오 고객센터" 채널<br> - 365일 24시간 챗봇 운영 - 평일 오전 10:00 ~ 18:30 상담톡 운영 </li> </ul> <button id="daumArsCloseBtn" type="button" class="btn_close"> <svg viewBox="0 0 17 17"> <g stroke-width="1"> <g transform="translate(-364.000000, -181.000000)" stroke="#000000" stroke-width="2"> <g transform="translate(16.000000, 162.000000)"> <g transform="translate(349.000000, 20.000000)"> <line x1="1.71115123e-13" y1="0" x2="15" y2="15"></line> <line x1="0" y1="15" x2="15" y2="2.56672684e-13"></line> </g> </g> </g> </g> </svg> <span class="screen_out">다음 고객센터 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return; } jQuery.ajax({ url : '/cs-app/suggest?q=' + req.term, type : 'GET', cache: true, dataType : 'json', success : function(result) { onSuggestBox(result); var _data = jQuery.map(result, function(item, index) { return { index: index, label : item, value : item } }) suggestCache[req.term] = _data; res(_data); }, error : function(jqXHR, textStatus, errorThrown) { } }); }, delay: 500, appendTo: '#suggestBox', open: function() { jQuery("#suggestBox > ul").css({top: '0px', left: '0px', width: '100%' }); }, focus: function( event, ui ) { jQuery('#suggest-list-' + ui.item.index) .css({'background-color':'#f0f0f0'}) .off('mouseleave') .on('mouseleave', function(){ jQuery(this).css({'background-color':''}); }); }, select: function( event, ui ) { jQuery('#qTop').val(ui.item.value) jQuery('#daumSearch').submit(); }, create: function (e) { // jquery-ui에서 생성하는듯한데..화면 하단에 노출되서 삭제처리 jQuery('.ui-helper-hidden-accessible').remove(); }, close: function () { jQuery('#suggestBox').hide(); } }) .data('ui-autocomplete')._renderItem = function (ul, item) { var highlightText = String(item.value).replace(new RegExp(this.term, 'gi'), '<strong class="emph_keyword">$&</strong>'); return jQuery('<li id="suggest-list-' + item.index + '" class="' + item.label + '"><a class="item bg" href="javascript:;" onclick="return false;">' + highlightText + '</a></li>') .appendTo(ul); }; })(); function searchBoxBeforeSubmitFunc(form) { var $qTop = jQuery("#qTop"); if ($qTop) { $qTop.val($qTop.val().trim()); // input query if ($qTop.val() === '') { alert('검색어를 입력해주세요.'); $qTop.focus(); return false; } } var uaParserResult = new UAParser().getResult(), browser = uaParserResult.browser, os = uaParserResult.os; var searchTerm = $('#qTop').val(); new TiaraSearch( TiaraSearch.ActionKind.SEARCH, TiaraSearch.SearchType.BUTTON, searchTerm, TiaraSearch.UaCustomPropBuilder(os.name, os.version, browser.name, browser.version).build() ) .track(); form.action = WEBCS.getContextPath() + '/search.html'; return 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고객센터 | Daum