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<!DOCTYPE html> <html lang='en'> <head> <meta content='text/html; charset=UTF-8' http-equiv='Content-Type'> <meta content='width=device-width, initial-scale=1.0, maximum-scale=1.0' name='viewport'> <script type="application/ld+json">{ "@id": "https://rademaker.com#organization", "@context": "https://schema.org", "@type": "Organization", "name": "Rademaker", "url": "https://rademaker.com", "legalName": "Rademaker BV", "logo": "https://rademaker.com/pictures/W1siZiIsIjIwMTgvMDYvMjkvOGtsbms4cmNuOF9yYWRlbWFrZXJfbG9nby5zdmciXV0/rademaker-logo.svg?sha=0a179129c571aa8b" } </script><script type="application/ld+json">{ "@context": "https://schema.org", "@type": "Article", "headline": "Service", "dateModified": "2024-10-03T09:52:58Z", "datePublished": "2024-01-11T10:24:14Z", "dateCreated": "2018-06-29T10:59:21Z", "producer": { "@id": "https://rademaker.com#organization" }, "author": { "@id": "https://rademaker.com#organization" }, "publisher": { "@id": "https://rademaker.com#organization" } } </script> <script src='https://cdnjs.cloudflare.com/polyfill/v3/polyfill.min.js?version=4.8.0'></script> <meta charset="utf-8"> <title>Service</title> <meta name="created" content="2024-10-03 09:52:58 UTC" /> <meta name="robots" content="index, follow" /> <meta name="description" content="Discover Rademaker's exceptional service offerings. Explore how we prioritize your needs and ensure seamless support for your bakery operations." lang="en" /> <meta name="keywords" content="Rademaker service, exceptional service offerings, bakery support, seamless customer service, priority customer care, operational assistance," lang="en" /> <script async src='https://www.googletagmanager.com/gtag/js?id=UA-72024713-3'></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-72024713-3'); </script> <script src='https://secure.leadforensics.com/js/81726.js' type='text/javascript'></script> <link href='https://stackpath.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css' rel='stylesheet'> <link rel="stylesheet" media="all" href="/assets/application_new-58d9efabe3d9a3fdae8b3ef7811ce02a86c1a9faa50b0236a5f3e566ec3fa9c0.css" /> <script src="/assets/application-a173074dbf4f647f72153fa61e1861fb41c59b1057c21ccea2b1b58efb1b9449.js"></script> 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class='menu-item-inner'> <a title="Bread and Buns" data-page-id="2917" data-depth="3" href="/your-products/radini-bread-and-buns"><span>Bread and Buns</span> </a></div> </div> </div> </div> </div> </div> </div> <div class='menu-item top-level'> <div class='menu-item-inner'> <a title="Our equipment | Rademaker" data-page-id="5" data-depth="2" href="/our-equipment"><span>Equipment</span> </a></div> <div class='navigation level_2' data-nav-list data-parent='5'> <div class='inner-container'> <div class='columns'> <div class='column column-1'> <div class='menu-item'> <div class='menu-item-inner top-level-copy'> <a title="Our equipment | Rademaker" data-page-id="5" data-depth="3" href="/our-equipment"><span>Rademaker</span> </a></div> <div class='menu-item-inner'> <a title="Our Bread Line Equipment | Efficient Bakery Solutions" data-page-id="24" data-depth="3" href="/our-equipment/bread-line"><span>Bread line</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Laminator | Dough laminating equipment Rademaker" data-page-id="57" data-depth="3" href="/our-equipment/sigma-laminator"><span>Laminator</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Croissant machine | Dough processing | Bakery equipment Rademaker" data-page-id="58" data-depth="3" href="/our-equipment/croissant-line"><span>Croissant line</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Universal pastry line | Make-up line for your pastries | Industrial bakery equipment Rademaker" data-page-id="59" data-depth="3" href="/our-equipment/pastry-make-up-line"><span>Pastry make-up line</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Flatbread sheeting line" data-page-id="60" data-depth="3" href="/our-equipment/flatbread-sheeting-line"><span>Flatbread sheeting line</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Pizza 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<div class='menu-item'> <div class='menu-item-inner'> <a title="Radilinq" data-page-id="3632" data-depth="3" href="/our-equipment/radilinq"><span>Radilinq</span> </a></div> <div class='navigation level_3' data-nav-list data-parent='3632'> <div class='inner-container'> <div class='menu-item'> <div class='menu-item-inner'> <a title="Service" data-page-id="3641" data-depth="4" href="/our-equipment/radilinq/service"><span>Service</span> </a></div> </div> </div> </div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Proofing" data-page-id="4100" data-depth="3" href="/our-equipment/proofing"><span>Proofing</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Conveying" data-page-id="4101" data-depth="3" href="/our-equipment/conveying"><span>Conveying</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Depanning" data-page-id="4102" data-depth="3" href="/our-equipment/depanning"><span>Depanning</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Oven loading & unloading" data-page-id="4103" data-depth="3" href="/our-equipment/oven-loading-unloading"><span>Oven loading & unloading</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Rack loading & unloading" data-page-id="4104" data-depth="3" href="/our-equipment/rack-loading-unloading"><span>Rack loading & unloading</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Line concepts" data-page-id="4105" data-depth="3" href="/our-equipment/line-concepts"><span>Line concepts</span> </a></div> </div> </div> </div> </div> </div> </div> <div class='menu-item top-level'> <div class='menu-item-inner'> <a title="Rademaker Company" data-page-id="6" data-depth="2" href="/rademaker-company"><span>Company</span> </a></div> <div class='navigation level_2' data-nav-list data-parent='6'> <div class='inner-container'> <div class='columns'> <div class='column column-1'> <div class='menu-item'> <div class='menu-item-inner top-level-copy'> <a title="Rademaker Company" data-page-id="6" data-depth="3" href="/rademaker-company"><span>Rademaker Company</span> </a></div> <div class='menu-item-inner'> <a title="Unveiling the Legacy: Exploring the History of Rademaker" data-page-id="95" data-depth="3" href="/rademaker-company/history"><span>History</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Rademaker slovakia" data-page-id="3045" data-depth="3" href="/rademaker-company/rademaker-slovakia"><span>Rademaker slovakia</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="About Rademaker " data-page-id="3154" data-depth="3" href="/rademaker-company/about-rademaker"><span>About Rademaker</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Events" data-page-id="4160" data-depth="3" href="/rademaker-company/events-and-exhibitions"><span>Events and exhibitions</span> </a></div> </div> </div> <div class='column column-2'> <div class='menu-item'> <div class='menu-item-inner'> <a title="Partnerships" data-page-id="2081" data-depth="3" href="/rademaker-company/partnerships"><span>Partnerships</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Rademaker Form and Frys partnership" data-page-id="2862" data-depth="3" href="/rademaker-company/rademaker-form-and-frys-partnership"><span>Form and Frys </span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Rademaker and the Dutch Boulangerie Team collaborate" data-page-id="3047" data-depth="3" href="/rademaker-company/rademaker-and-boulangerie-team-partner-up"><span>Dutch Boulangerie Team</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="The Women's Bakery" data-page-id="4159" data-depth="3" href="/rademaker-company/the-women-s-bakery"><span>The Women's Bakery</span> </a></div> </div> </div> </div> </div> </div> </div> <div class='menu-item top-level'> <div class='menu-item-inner'> <a title="Turn-Key solutions" data-page-id="8" data-depth="2" href="/turn-key-solutions"><span>Turn-Key solutions</span> </a></div> </div> <div class='menu-item top-level'> <div class='menu-item-inner'> <a class="active" title="Service" data-page-id="9" data-depth="2" href="/service-academy"><span>Service</span> </a></div> <div class='navigation level_2' data-nav-list data-parent='9'> <div class='inner-container'> <div class='menu-item'> <div class='menu-item-inner top-level-copy'> <a class="active" title="Service" data-page-id="9" data-depth="3" href="/service-academy"><span>Service</span> </a></div> <div class='menu-item-inner'> <a title="Technology Centre" data-page-id="4081" data-depth="3" href="/service-academy/technology-centre"><span>Technology Centre</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Academy" data-page-id="4088" data-depth="3" href="/service-academy/academy"><span>Academy</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="DPC" data-page-id="4215" data-depth="3" href="/service-academy/dpc"><span>DPC</span> </a></div> </div> </div> </div> </div> <div class='hide-on-desktop-nav hide-on-medium-nav hide-on-small-nav menu-item top-level'> <div class='menu-item-inner'> <a title="Careers" data-page-id="10" data-depth="2" href="/careers"><span>Careers</span> </a></div> </div> <div class='menu-item top-level'> <div class='menu-item-inner'> <a title="Contact" data-page-id="3063" data-depth="2" href="/contact"><span>Contact</span> </a></div> <div class='navigation level_2' data-nav-list data-parent='3063'> <div class='inner-container'> <div class='menu-item'> <div class='menu-item-inner top-level-copy'> <a title="Contact" data-page-id="3063" data-depth="3" href="/contact"><span>Contact</span> </a></div> <div class='menu-item-inner'> <a title="Europe" data-page-id="3064" data-depth="3" href="/contact/europe"><span>Europe</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Asia" data-page-id="3065" data-depth="3" href="/contact/asia"><span>Asia</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Africa" data-page-id="3066" data-depth="3" href="/contact/africa"><span>Africa</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Oceania" data-page-id="3067" data-depth="3" href="/contact/oceania"><span>Oceania</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="South-America" data-page-id="3068" data-depth="3" href="/contact/south-america"><span>South-America</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="North-America" data-page-id="3069" data-depth="3" href="/contact/north-america"><span>North-America</span> </a></div> </div> <div class='menu-item'> <div class='menu-item-inner'> <a title="Middle-East" data-page-id="4349" data-depth="3" href="/contact/middle-east"><span>Middle-East</span> </a></div> </div> </div> </div> </div> </div> <div class='right-items'> <div class='menu-item top-level language-selector'> <div class='menu-item-inner'> <a data-depth='2' href='#'> <i aria-hidden class='fa fa-globe'></i> <span class='language_prefix'>Language:</span> <span style='padding-left: 8px'>English</span> </a> </div> <div class='navigation level_2 languages'> <div class='languages-inner'> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/de/index-de">Deutsch</a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/fr/index-fr">Français</a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/es/index-es"><span class="translation_missing" title="translation missing: en.shared.language_selector.español">Español</span></a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/it/index-it">Italiano</a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/nl/index-nl">Dutch</a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/pt/index-pt"><span class="translation_missing" title="translation missing: en.shared.language_selector.portugese">Portugese</span></a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/ch/index-ch"><span class="translation_missing" title="translation missing: en.shared.language_selector.中文">中文</span></a></div></div> <div class="menu-item"><div class="menu-item-inner"><a class="" href="/ar/index-ar"><span class="translation_missing" title="translation missing: en.shared.language_selector.arabic">Arabic</span></a></div></div> </div> </div> </div> </div> </div> </div> </nav> <article class='main-content detail-page'> <noscript> <img alt='' src='https://secure.leadforensics.com/81726.png' style='display:none;'> </noscript> <div class='flash-messages'> </div> <div class='small-nav'> <a class='home-button' href='/'> <i class='fa fa-home'></i> </a> <div class='hamburger-button'> <i aria_hidden='true' class='fa fa-bars'></i> MENU </div> <div class='search-button'></div> </div> <section> <div class='rademaker-banner is--small'> <div class='contact-information'> <a href='tel:+31345543543'> <i class='fa fa-phone'></i> +31 345 543 543 </a> <a href='mailto:office@rademaker.nl'> <i class='fa fa-envelope-o'></i> office@rademaker.nl </a> </div> <div class='rademaker-banner-display'> <a href="/"><img class="logo" src="/pictures/W1siZiIsIjIwMTgvMDYvMjkvOGtsbms4cmNuOF9yYWRlbWFrZXJfbG9nby5zdmciXV0/rademaker-logo.svg?sha=0a179129c571aa8b" /></a> <span>Specialists in food processing equipment</span> </div> </div> <div class='front-header' style=''> <div class='ken_burns_effect_wrapper'> <img src="/pictures/W1siZiIsIjIwMjMvMTIvMTkvMXh5cnBhODY4Y183YmllbHlpOGlfcmFkZW1ha2VyX3BhbmQuanBlZyJdLFsicCIsImVuY29kZSIsImpwZWciLCItcXVhbGl0eSA4NSJdXQ/7bielyi8i%20rademaker%20pand.jpeg?sha=95f98ed20ff521aa" /> </div> <div class='front-container has--shadow'> <div class='box'> <h1> <span>Service & Academy</span> </h1> <p></p> <div class='btn btn-primary'> <a title="" data-link-target="" href="/contact">Get in touch</a> </div> </div> </div> </div> <div class='text-image-display ' data-active-class='popup-active' data-passive-class='popup-passive' data-popup='1' style=''> <div class='front-container'> <div class='title'> <h2>Service: YOUR CONTINUITY IS OUR GOAL</h2> </div> <div class='text-image-container'> <div class='text-container'> <h3><strong>24/7 Service Helpdesk:</strong></h3> <h3><strong>Tel.: +31 (0)345 543 555 or Tel.: +31 (0)6 86 83 1240.</strong></h3> <p><strong>E-mail: </strong>fl@rademaker.nl (only staffed during office hours Culemborg, NL).</p> <p>Rademaker supports your production process any way we can, 24 hours a day, 365 days a year. We can provide a full range of services to cover all system and process related issues through the operational lifetime of the machinery.</p> <p>• Service Helpdesk 24/7 for telephone or on-site support and remote diagnostics</p> <p>• Rapid response and first line support in case of machine or operational problems</p> <p>• Service engineers are able to solve issues within the shortest time to avoid unnecessary down time</p> <p>• Experienced staff</p> <p>• Access through modem connection (if installed) to collect status information and investigate problems via the PLC system to provide you with an immediate diagnosis and solution</p> </div> <div class='image-container'> <img src="/pictures/W1siZiIsIjIwMjIvMTEvMjIvNXpiYmgyeG9zM19yYWRlbWFrZXJfc2VydmljZV9waG9uZTMwMHgzMDBweC5qcGciXSxbInAiLCJlbmNvZGUiLCJqcGVnIiwiLXF1YWxpdHkgODUiXV0/rademaker%20service%20phone300x300px.jpeg?sha=d6e12e32a9008e24" /> </div> </div> </div> </div> <div class='banner-display' style='margin-top: 0; margin-bottom: 0;'> <div class='front-container'> <div class='banner header'> <h1>Rademaker Academy</h1> </div> <div class='banner-info'> <p>We offer training for operators and technicians to improve their knowledge and the performance of our production lines. We offer standard training courses, but it is of course also possible to customise the training to your Rademaker equipment. Training can take place at our Technology Centre in Culemborg, the Netherlands, but also on site at your production facility.</p> <div class='btn'> <a title="Rademaker academy" data-link-target="" href="https://rademaker.com/service-academy/academy">Learn more</a> </div> </div> </div> <div class='ken_burns_effect_wrapper'> <img src="/pictures/W1siZiIsIjIwMjAvMTEvMTAvOXR6anNjMzB1N19yYWRlbWFrZXJfYmFubmVyX3NmZWVyLmpwZyJdLFsicCIsImVuY29kZSIsImpwZWciLCItcXVhbGl0eSA4NSJdXQ/rademaker-banner-sfeer.jpeg?sha=cfb46c428b692113" /> </div> </div> <div class='text-image-display ' data-active-class='popup-active' data-passive-class='popup-passive' data-popup='1' style=''> <div class='front-container'> <div class='title'> <h2></h2> </div> <div class='text-image-container'> <div class='text-container'> <h2>SPARE PARTS</h2> <p>High volume production requires solid maintenance programs. Rademaker provides several service packages for spare parts to improve overall performance. Our service extends the lifetime and minimizes downtime of your equipment and improves the production efficiency and quality of the manufactured products. Spare parts of the highest quality are available to ensure the desired system performance and Rademaker advises you on this behalf with your day-to-day needs in mind. A recommendation spare parts list can be made to store in your local stock. Besides that, various levels of recommendations will be offered based on your requirements and focused on wear, tear and/or breakdown parts.</p> <p>Interested? Contact us via <a href="callto:+31345543543”">+31 (0)345 543 543</a> or <a href="mailto:spareparts@rademaker.nl">spareparts@rademaker.nl</a></p> </div> <div class='image-container'> <img src="/pictures/W1siZiIsIjIwMjIvMTEvMjIvNDdqcXVybzc4el9yYWRlbWFrZXJfc2VydmljZV9zcGFyZV9wYXJ0czMwMHgzMDBweC5qcGciXSxbInAiLCJlbmNvZGUiLCJqcGVnIiwiLXF1YWxpdHkgODUiXV0/rademaker%20service%20spare%20parts300x300px.jpeg?sha=9d81866c21dafec6" /> </div> </div> </div> </div> <div class='text-image-display has-offset-color-boxed no-margin' data-active-class='popup-active' data-passive-class='popup-passive' data-popup='0' style='margin-top: 0; margin-bottom: 0;'> <div class='front-container'> <div class='title'> <h2>UPGRADES, REFURBISHING & OPTIMISING</h2> </div> <div class='text-image-container'> <div class='text-container'> <p>System upgrade service ensures that your equipment not only operates perfect today, but that it continues to do so in the future. With system upgrades, obsolete ‘end-of-life’ components get replaced by components compliant to the latest technologies. These upgrades will prevent breakdown periods, preserve the maximum performance and reliability and extent the economical and technical lifetime of the equipment. Rademaker guides you through the start-up phase and will test with your products to ensure that the equipment meets your requirements as you are used to.</p> <p>Upgrades, refurbishing & optimising for:</p> <p>- Optimal operation of your equipment</p> <p>- Complete revisions of equipments or units to get them back to a new condition</p> <p>- System upgrades for preserving maximum performance and reliability, prevention of possible unforeseen breakdown periods and extension of economical and technical life</p> <p>- Start-up guidance and testing to ensure the equipment meets your requirements</p> <h2>PREVENTIVE AND CORRECTIVE ACTION</h2> <p>High volume production requires solid maintenance programs. Rademaker provides several service packages for spare parts and maintenance to improve overall performance. Our service extends the lifetime and minimizes downtime of your equipment and improves the production efficiency and quality of the manufactured products. Timely preventive maintenance by our specialists ensures the highest possible “up-time” of your equipment and reduces the chance of unforeseen breakdown situations. Therefore, our service engineers armed with up-to-date technical information are able to solve any issue within the shortest time.</p> <p>Interested in our Service or Rademaker Academy? Contact us via <a href=""tel:0031345543555”">+31 (0)345 543 555</a> or fl@rademaker.nl</p> </div> <div class='image-container'> <img src="/pictures/W1siZiIsIjIwMjIvMTEvMjIva2dxMnBvMXVtX3JhZGVtYWtlcl9zZXJ2aWNlX21haW50ZW5hbmNlMzAweDMwMHB4LmpwZyJdLFsicCIsImVuY29kZSIsImpwZWciLCItcXVhbGl0eSA4NSJdXQ/rademaker%20service%20maintenance300x300px.jpeg?sha=832df58296ce4388" /> </div> </div> </div> <div class='border'></div> </div> <div class='related-news-items' data-active-class='popup-active' data-passive-class='popup-passive' data-popup='true' style=''> <div class='front-container'> <h2>Related articles</h2> <ul> <li id="related_news_61586" class="related_news"><a href="/dpc"><i class='fa fa-chevron-right'></i> <a title="" data-link-target="" href="/dpc">Digital Parts Catalogue</a> </a></li> <li id="related_news_61587" class="related_news"><a href="/service-academy/technology-centre"><i class='fa fa-chevron-right'></i> <a title="" data-link-target="" href="/service-academy/technology-centre">Technology Centre</a> </a></li> <li id="related_news_61588" class="related_news"><a href="/service-academy/academy"><i class='fa fa-chevron-right'></i> <a title="Academy" data-link-target="" href="/service-academy/academy">Academy</a> </a></li> <li id="related_news_61589" class="related_news"><a href="/partners-in-bakkery-technology"><i class='fa fa-chevron-right'></i> <a title="Partners in bakkery technology" data-link-target="" href="/partners-in-bakkery-technology">Partners in bakkery technology</a> </a></li> </ul> </div> </div> </section> <footer id="footer_17766" class="footer"><div class='front-container'> <div class='left'> <div class='logo'> <img class="logo" src="/pictures/W1siZiIsIjIwMTgvMDYvMjkvOGtsbms4cmNuOF9yYWRlbWFrZXJfbG9nby5zdmciXV0/rademaker-logo.svg?sha=0a179129c571aa8b" /> </div> <div class='left_column'> <p>Rademaker BV<br>P.O. 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