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col-lg-push-3"> <div class="panel-heading" style="padding-top: 70px;">  <div id="readspeaker_button1" class="rs_skip rsbtn rs_preserve"> <a rel="nofollow" class="rsbtn_play" title="Listen to this page using ReadSpeaker webReader" href="https://app-na.readspeaker.com/cgi-bin/rsent?customerid=7385&lang=en_us&voice=Julie&readid=startReadSpeaker&url=https://www.chrc-ccdp.gc.ca/en/accessibility-plan-and-feedback"> <span class="rsbtn_left rsimg rspart"><span class="rsbtn_text"><span>Listen</span></span></span> <span class="rsbtn_right rsimg rsplay rspart"></span> </a> </div> <h1 id="wb-cont">Accessibility Plan and feedback</h1> </div> <div class="panel-body">     <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>As Canada’s national human rights institution, Canada’s human rights watchdog, and as the home to Canada’s Accessibility Commissioner, we are striving to be an accessibility leader in creating environments, services and experiences that welcome and benefit everyone.</p> <nav> <h2>On this page:</h2> <ul> <li><a href="#acc">Our commitment to accessibility</a></li> <li><a href="#plan">CHRC's accessibility plan and progress reports</a></li> <li><a href="#feed">Feedback</a> <ul> <li><a href="#provid">How to provide feedback</a></li> <li><a href="#alt">Alternate format</a></li> </ul> </li> </ul> </nav> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> </div>  </div> </div> </div> </div> </div> <div class="page-sections">         <div class="panel panel-default mrgn-bttm-0"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="acc">Our commitment to accessibility</h2> <p>The Canadian Human Rights Commission is working hard to be an accessible and inclusive organization. As Canada’s national human rights institution, Canada’s human rights watchdog, and as the home to Canada’s Federal Accessibility Commissioner, we take this responsibility seriously.</p> <p>We know we have much work ahead to become a barrier-free organization. We will approach this responsibility by listening, learning and taking action.</p> <p>We are working with the key principle of “Nothing Without Us.”</p> <p>As we work to put this plan in place, we will continue to count on feedback from our employees, rights holders and people with lived-experience, and other stakeholders.</p> <p>We will work hard to put this plan in place in a way that respects the principles of the <a href="https://laws-lois.justice.gc.ca/eng/acts/a-0.6/" rel="external">Accessible Canada Act</a>:</p> <ul> <li>dignity;</li> <li>equal opportunities;</li> <li>barrier-free access;</li> <li>meaningful options;</li> <li>involving people with disabilities in the development and design of our policies, programs, services and structures;</li> <li>recognizing that people can be excluded and discriminated against for more than one reason at the same time (intersectionality); and</li> <li>achieving the highest level of accessibility.</li> </ul> <p>Together, Commission employees from all levels of the organization are working to implement this Accessibility Plan. We will implement the Plan in partnership with other Commission-wide efforts we are taking towards anti-racism, equity and inclusion.</p> <p>Our Accessibility Plan will ensure that the work we undertake to achieve accessibility excellence is sustainable, transparent, and spans the areas of accessibility outlined in the Accessible Canada Act.</p> <p>This Accessibility Plan is our formal pledge to everyone we employ and everyone we serve that the Commission is committed to creating environments, services and experiences where everyone can belong, and everyone feels valued and respected.</p> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> <style type="text/css">.tb_button {padding:1px;cursor:pointer;border-right: 1px solid #8b8b8b;border-left: 1px solid #FFF;border-bottom: 1px solid #fff;}.tb_button.hover {borer:2px outset #def; background-color: #f8f8f8 !important;}.ws_toolbar {z-index:100000} .ws_toolbar .ws_tb_btn {cursor:pointer;border:1px solid #555;padding:3px} .tb_highlight{background-color:yellow} .tb_hide {visibility:hidden} .ws_toolbar img {padding:2px;margin:0px} </style> </div>  </div> </div> </div> </div> </div>      <div class="panel panel-default mrgn-bttm-0"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="plan">CHRC's accessibility plan and progress reports</h2> <p>Our Accessibility Plan will ensure that the work we undertake to achieve accessibility excellence is sustainable, transparent, and spans the areas of accessibility outlined in the <a href="https://laws-lois.justice.gc.ca/eng/acts/a-0.6/" rel="external">Accessible Canada Act</a>.</p> <p>Our Accessibility Plan Progress report outlines the progress we are making in implementing the concrete actions identified in our Accessibility Plan.</p> <ul> <li>December 2022<br /> <a href="https://www.chrc-ccdp.gc.ca/en/resources/publications/accessibility-plan-2023-2025">The Canadian Human Rights Commission's Accessibility Plan 2023 to 2025</a></li> <li>December 2023<br /> <a href="https://www.chrc-ccdp.gc.ca/en/resources/publications/canadian-human-rights-commission-accessibility-plan-progress-report">Canadian Human Rights Commission Accessibility Plan Progress Report</a></li> </ul> </div>  </div> </div> </div> </div> </div>      <div class="panel panel-default mrgn-bttm-0"> <div class="container"> <div class="row"> <div class="col-xs-12 col-md-8 col-lg-9 col-md-push-4 col-lg-push-3"> <div class="panel-body">     <div class="field field--name-field-content field--type-text-long field--label-hidden field--item"><h2 id="feed">Feedback</h2> <h3 id="provid">How to provide your input</h3> <p>The Commission recognizes the vital role that people with disabilities, our employees, people who use our services, and other interested members of the public play in helping us to identify, remove and prevent barriers.</p> <p>You can use our feedback process to share your comments and ideas. We invite your feedback on:</p> <ul> <li>our Accessibility Plan;</li> <li>how we are putting the plan in place;</li> <li>any barriers that you may encounter when working for us or in communicating with us or accessing our programs and services; and</li> <li>our feedback process.</li> </ul> <p>The Accessible Canada Act requires us to publish annual progress reports for the next 2 years and to develop a new plan in 3 years. We will use this feedback to produce our progress reports and to create our next Accessibility Plan.</p> <p>We have designated our Director General, Corporate Management Branch, to receive feedback on behalf of the Commission.</p> <p>You can send feedback anonymously or you can include your name and contact information. You can provide feedback in the following ways:</p> <ul> <li>Send an email to <a href="mailto:info.com@chrc-ccdp.gc.ca">info.com@chrc-ccdp.gc.ca</a></li> <li>Call by telephone at 1-888-214-1090 or by TTY at 1-888-643-3304</li> <li>Use Video Relay Service at <a href="https://srvcanadavrs.ca/en/">Canada VRS</a></li> <li>Mail us at: 344 Slater Street, Ottawa, ON, K1A 0N7</li> </ul> <p>We will confirm that we have received your feedback.</p> <h3 id="alt">Alternate Formats</h3> <p>You can ask for a copy of our Accessibility Plan or a description of our feedback process in one of these alternate formats:</p> <ul> <li>Print</li> <li>Large print</li> <li>Braille</li> <li>Audio format</li> <li>Electronic formats</li> </ul> <p>We will send you the document within 15 days. 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