2-Step Authentication at Cal Poly Pomona

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" lang="en"> <head> <meta content="IE=edge" http-equiv="X-UA-Compatible"/> <title> 2-Step Authentication at Cal Poly Pomona </title>  <meta charset="utf-8"/> <meta content="width=device-width, initial-scale=1, shrink-to-fit=no" name="viewport"/> <meta content="Information Technology" property="cludo:category"/> <meta content="2024-10-25T09:35Z" property="date"/> <link href="https://www.cpp.edu/it/2step/index.shtml" rel="canonical"/> <meta content="CPP DUO, CPP 2-Step, CPP 2-Step Authentication, Multi-Factor Authentication" name="keywords"/> <meta content="Protect your Cal Poly Pomona account security by installing DUO 2-Step Authentication. This app will verify your identity before allowing access to campus applications or computer systems. The CSU and Cal Poly Pomona are using the DUO application for the 2-Step Authentication process, also known as Multi-Factor Authentication (MFA). Download the app and secure your account today! 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To learn about how we keep your information safe, view our <a href="https://www.cpp.edu/privacy.shtml" rel="noopener" target="_blank">Privacy Policy</a>. <div style="text-align: center; margin-top: 15px;"><button class="btn btn-primary" id="accept-btn" type="submit">Accept</button> <button class="btn btn-primary" id="dismiss-btn" type="submit">Dismiss</button></div> </div> <header class="fixed-top" title="Cal Poly Pomona Search"><nav class="navbar navbar-expand transparent cpp-logobar-min" id="cpp-logobar"> <div class="navbar-nav mr-auto"><a class="logo align-middle" href="https://www.cpp.edu/index.shtml" id="cpp-header-logo-link"> <img alt="Cal Poly Pomona with Octagon" id="cpp-logo-octo" src="https://www.cpp.edu/common/2018/assets/img/cpp-octo-web.svg"/> </a> <a class="sr-only" href="#main" id="skip-to-nav">Skip To Main Content</a></div> <script async="" src="https://cse.google.com/cse.js?cx=007035455219528863532:fcaogmpwbtt"></script> <div class="gcse-searchbox-only" data-resultsurl="https://www.cpp.edu/search.shtml"></div> <div aria-expanded="false" class="show" id="shcontainer"> <div aria-labelledby="suggestedh2" aria-live="polite" class="" id="searchhelp"> <h2 id="suggestedh2" tabindex="0">Popular Searches</h2> <button aria-label="close popular searches window" class="close" id="close-search" type="button">×</button> <ul id="autocomplete-results"></ul> </div> </div> </nav></header> <div id="alert"></div> <header title="2-Step Authentication at CPP"> <custom/> <section id="jumbotron"> <img alt="illustration of smart device and laptop using two-factor authentication" src="img/two-factor-multi-factor-authentication-1920x662.gif"/> </section> <div id="dept-title"> 2-Step Authentication at CPP </div> </header> <main class="container flex-grow"> <nav aria-label="breadcrumb" class="mt-2"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="https://www.cpp.edu">CPP</a></li> <li class="breadcrumb-item"> <a href="index.shtml">2-Step Authentication at CPP </a> </li> <li aria-current="page" class="breadcrumb-item active">2-Step Authentication at Cal Poly Pomona</li> </ol> </nav> <div class="row"> <div class="col-12 col-md-4 col-lg-3"> <nav class="navbar navbar-expand-md navbar-light"> <button aria-controls="navbarSupportedContent" aria-expanded="false" aria-label="Toggle navigation" class="navbar-toggler navbar-toggler-right" data-target="#navbarSupportedContent" data-toggle="collapse" id="site-menu-expand-button" type="button"> <span class="navbar-toggler-icon"></span> </button> <div class="collapse navbar-collapse" id="navbarSupportedContent"> <ul class="nav nav-pills left-nav" id="site-nav"> <li id="li-1"> <a class="nav-link" data-parent="#site-nav" href="/it/2step/index.shtml">Home</a> </li> <li id="li-2"> <a class="nav-link" data-parent="#site-nav" href="/it/2step/bronco-account-claiming-process.shtml"> Activating your BroncoAccount </a> </li> <li id="li-3"> <a class="nav-link" data-parent="#site-nav" href="/it/2step/watch-videos.shtml"> Video Tutorials </a> </li> <li id="li-4"> <a class="nav-link" data-parent="#site-nav" href="/it/2step/reference-material.shtml"> Reference Materials </a> </li> <li id="li-5"> <a class="nav-link" data-parent="#site-nav" href="/it/2step/faq.shtml"> FAQs </a> </li> <li class="nav-item" id="li-6"> <a class="nav-link" href="https://cpp.service-now.com/ehelp/ehelp?id=kb_article&sys_id=ed4dcbc3dbeb1f449bba68461b96198e">CPP eHelp guide</a> </li> <li class="nav-item" id="li-7"> <a class="nav-link" href="https://cpp.service-now.com/ehelp?id=kb_article&sys_id=170fc54e6fe8e600e020f35d5d3ee43a">Contact IT</a> </li> <li id="li-8"> <a class="nav-link" data-parent="#site-nav" href="/it/2step/bronco-account-activation-for-undergraduate-applicants.shtml"> BroncoAccount Activation for Undergraduate Applicants </a> </li> </ul> </div> </nav> </div> <div class="col-sm col-md-8 col-lg-9" id="main"> <h1 class="sr-only">2-Step Authentication at Cal Poly Pomona</h1> <section class="text-images" id="s0"> <div> <p>Protect your Cal Poly Pomona account security using 2-Step Authentication; this will verify your identity before permitting access to campus systems. The CSU and Cal Poly Pomona use DUO for the 2-Step Authentication process, also known as Multi-Factor Authentication (MFA). We recommend you download the app and secure your account today!</p> <h2>For Fall 2025 Undergraduate Applicants</h2> <p>To activate your account visit the <a href="bronco-account-activation-for-undergraduate-applicants.shtml"><strong>Undergraduate Applicant BroncoAccount Activation </strong></a>page.</p> <p>To view your application status visit the <a href="https://applicant.cpp.edu" rel="noopener" target="_blank"><strong>Bronco Applicant Portal</strong></a>.</p> <h2>For All Other Incoming Broncos</h2> <p>Check your BroncoDirect Student Center To-Do List for your deadline to sign up for 2-step Authentication.</p> </div> </section> <section class="row card-section" id="s1"> <div class="col-lg-4 col-md-4 col-sm-12 single-card"> <div class="card h-100"> <div class="card-body d-flex flex-column align-items-center center-card text-center"> <h2 id="ch-0">Video Tutorials</h2> <div><span>How to set up and use DUO</span></div> <div><span></span></div> <div class="card-btn"> <a class="btn btn-primary mt-3" href="/it/2step/watch-videos.shtml" title="Watch Videos. ">Watch Videos</a> </div> </div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 single-card"> <div class="card h-100"> <div class="card-body d-flex flex-column align-items-center center-card text-center"> <h2 id="ch-1">eHelp Guide</h2> <div><span>CPP eHelp guide to set up DUO </span></div> <div><span></span></div> <div class="card-btn"> <a class="btn btn-primary mt-3" href="https://cpp.service-now.com/ehelp/ehelp?id=kb_article&sys_id=ed4dcbc3dbeb1f449bba68461b96198e" title="View Guide. ">View Guide</a> </div> </div> </div> </div> <div class="col-lg-4 col-md-4 col-sm-12 single-card"> <div class="card h-100"> <div class="card-body d-flex flex-column align-items-center center-card text-center"> <h2 id="ch-2">Need help? </h2> Contact the IT Service Desk <div class="card-btn"> <a class="btn btn-primary mt-3" href="https://cpp.service-now.com/ehelp" title="Contact. ">Contact</a> </div> </div> </div> </div> </section> <section class="text-images" id="s2"> <h2><span style="font-family: arial, helvetica, sans-serif;">DUO Enrollment Process</span></h2> </section> <div class="accordion" id="accordion-3"> <div class="card"> <div class="card-header" id="heading1"> <h2 class="m-0"> <button aria-controls="collapse3-1" aria-expanded="false" class="btn btn-link" data-target="#collapse3-1" data-toggle="collapse"> Register Your Bronco Account for 2-Step Authentication </button> </h2> </div> <div aria-labelledby="heading1" class="collapse " data-parent="#accordion-3" id="collapse3-1"> <div class="card-body"> <ul> <li><span style="font-size: 12pt;">Access CPP's <a href="https://apps.cpp.edu/2step/site/login">2-Step Authentication Self-Service</a> page.</span></li> <li><span style="font-size: 12pt;">Log in using your <strong>BroncoName</strong> and <strong>BroncoPassword</strong>.</span></li> <li><span style="font-size: 12pt;">Follow the on-screen steps to complete enrollment.</span></li> </ul> <p><span style="font-size: 12pt;">The steps above require the use of your smartphone device. If you prefer, a hardware token can be requested by contacting the <a href="https://cpp.service-now.com/ehelp?id=sc_cat_item&sys_id=2633842edb1e6c10f0eed2e3ca961956" rel="noopener" target="_blank">Service Desk</a>. Allow 7-10 days for delivery.</span><span><span style="font-size: 10pt;"><br/></span></span></p> </div> </div> </div> <div class="card"> <div class="card-header" id="heading2"> <h2 class="m-0"> <button aria-controls="collapse3-2" aria-expanded="false" class="btn btn-link" data-target="#collapse3-2" data-toggle="collapse"> Confirm 2-Step Authentication Enrollment </button> </h2> </div> <div aria-labelledby="heading2" class="collapse " data-parent="#accordion-3" id="collapse3-2"> <div class="card-body"> <p><span style="font-size: 12pt;">The Authentication Process:</span></p> <ul> <li><span style="font-size: 12pt;">Open a new browser session. </span></li> <li><span style="font-size: 12pt;">Visit <a href="https://my.cpp.edu/">MyCPP</a>.</span></li> <li><span style="font-size: 12pt;">Sign in with your BroncoName and Password</span></li> <li><span style="font-size: 12pt;">Respond to the 2-Step Authentication window by choosing your preferred authentication option. </span></li> <li><span style="font-size: 12pt;">Select the remember me option if desired.</span></li> </ul> </div> </div> </div> <div class="card"> <div class="card-header" id="heading3"> <h2 class="m-0"> <button aria-controls="collapse3-3" aria-expanded="false" class="btn btn-link" data-target="#collapse3-3" data-toggle="collapse"> Add a Back-up Device or Call-Back Number </button> </h2> </div> <div aria-labelledby="heading3" class="collapse " data-parent="#accordion-3" id="collapse3-3"> <div class="card-body"> <p><span style="font-size: 12pt;">We recommend installing DUO on a second device, such as a tablet, or adding a phone number to avoid getting locked out if your primary device is damaged.</span></p> <ul> <li><span style="font-size: 12pt;">Open a new browser session and visit <a href="https://my.cpp.edu/">MyCPP</a>.</span></li> <li><span style="font-size: 12pt;">The 2-Step authentication prompt should appear. (The prompt will appear if DUO has not approved a browser session.)</span></li> <li><span style="font-size: 12pt;">Select Add a new device.</span> <ul> <li><span style="font-size: 12pt;">Select the type of device to add Mobile phone, Tablet, or Landline.</span></li> <li><span style="font-size: 12pt;">For mobile phones or tablets, you must select the type of device (e.g., Android, IOS).</span></li> </ul> </li> <li><span style="font-size: 12pt;">If displayed, scan the QR code with the device you wish to link to DUO.</span></li> </ul> </div> </div> </div> </div> </div> </div> </main> <div lang="en"> <footer class="container-fluid" id="main-footer"> <div class="row"> <div class="col-lg col-md col-sm-6 address text-left"><img alt="cal poly pomona" class="footer-logo" src="https://www.cpp.edu/common/2018/assets/img/cpp-white.png"/> <p>3801 West Temple Avenue, Pomona, CA 91768</p> <div class="copyright"> <p class="copyright-text">漏2024 California State Polytechnic University, Pomona</p> <p class="copyright-text">All Rights Reserved</p> </div> </div> <div class="col-lg col-md-7 col-sm-6 footer-links"><a href="https://www.cpp.edu/aboutcpp/index.shtml" title="Cpp About">About Cal Poly Pomona</a> <a aria-label="Cpp Feedback" href="https://www.cpp.edu/website-feedback.shtml" title="Cpp Feedback">Feedback</a> <a aria-label="Cpp Privacy" href="https://www.cpp.edu/privacy.shtml" title="footer - Privacy">Privacy</a> <a href="https://www.cpp.edu/accessibility.shtml">Accessibility</a> <a href="https://www.cpp.edu/file-viewers.shtml">Document Readers</a></div> </div> <div class="row" id="csu-footer"><a href="https://www2.calstate.edu" title="California state university"> <img alt="california state university" src="https://www.cpp.edu/common/2018/assets/img/csu-wordmark-horizontal.png"/> </a></div> <script src="https://code.jquery.com/jquery-3.2.1.min.js" integrity="sha256-hwg4gsxgFZhOsEEamdOYGBf13FyQuiTwlAQgxVSNgt4=" crossorigin="anonymous"></script><script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.12.9/umd/popper.min.js" integrity="sha384-ApNbgh9B+Y1QKtv3Rn7W3mgPxhU9K/ScQsAP7hUibX39j7fakFPskvXusvfa0b4Q" crossorigin="anonymous"></script><script src="https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/js/bootstrap.min.js" integrity="sha384-JZR6Spejh4U02d8jOt6vLEHfe/JQGiRRSQQxSfFWpi1MquVdAyjUar5+76PVCmYl" crossorigin="anonymous"></script><script src="https://www.cpp.edu/common/2018/assets/js/cpp.js" ></script><script src="https://www.cpp.edu/common/2018/assets/js/tabs.js" ></script> </footer> </div> </body> </html>

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2-Step Authentication at Cal Poly Pomona