Zoho Desk Pricing, Features, and Reviews (Nov 2024)

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <link rel="icon" href="https://www.softwaresuggest.com/favicon.ico" type="image/x-icon"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta http-equiv="Content-Security-Policy" content="block-all-mixed-content"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5, minimum-scale=1.0">  <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link rel="preload" href="https://fonts.googleapis.com/css2?family=Golos+Text:wght@300;400;500;600;700&display=swap" as="font" type="font/woff2" crossorigin> <link rel="stylesheet" type="text/css" href="https://fonts.googleapis.com/css2?family=Golos+Text:wght@300;400;500;600;700&display=swap" media="print" onload="this.media='all'">   <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/profile_combine.css?v=0.01"> <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/header/new_ss_header.css?v=17.29">     <link rel="stylesheet" type="text/css" href="https://www.softwaresuggest.com/assets2/componentwise/software_profile/ss_profile_new.css?v=17.29"> <link rel="preload" as="image" href="https://www.softwaresuggest.com/award_logo/highest-satisfaction-2024.png"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/js/profilepage/profile.js?v=17.29" as="script">    <link rel="preload" href="https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js" as="script"> <script> /*add css or script to append in head tag*/ function loadCss(e,t){var a=document.createElement("link");a.rel="stylesheet",a.type="text/css",a.href=e,document.getElementsByTagName("head")[0].appendChild(a)} function loadCommonCss(e,t){var a=document.createElement("link");a.rel="stylesheet",a.type="text/css",a.href=e,document.getElementsByTagName("head")[0].appendChild(a)} function loadScripts(e,t){!function n(){var a,c,o;0!=e.length?(a=e.shift(),c=n,(o=document.createElement("script")).async='""',o.type="text/javascript",o.src=a,o.defer='""',o.onload=o.onreadystatechange=function(){o.onreadystatechange=o.onload=null,c()},(document.getElementsByTagName("head")[0]||document.body).appendChild(o)):t&&t()}()} </script> <script> var hostUrl = 'https://www.softwaresuggest.com'; var siteregion = 'india'; var ip_baseUrl = 'https://www.softwaresuggest.com/us'; var baseUrl = 'https://www.softwaresuggest.com'; var countryUrl = 'https://www.softwaresuggest.com'; var exit_intent_init = '1'; var europien_country = ''; var mobile_popup_init = ''; var pdcmp = ''; var view_mob_session = false; </script>  <meta name="robots" content="all" />  <style type="text/css"> /*<![CDATA[*/ .call_popup_main .tooltip .tooltiptext{ top: 10px !important; } .call_popup_main .start_call_caliing_btn_round img,.call_popup_main .start_call_caliing_btn_round .header_req_call_icon{ display: none !important; } .call_popup_main .start_call_caliing_btn_round{ background-image: url('https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg'); background-size: 90%; background-position: center; background-repeat: no-repeat; border-radius: 10px !important; background-color: #fff !important; border: 2px solid #001965; width: 50px !important; height: 50px !important; } /*]]>*/ </style> <title>Zoho Desk Pricing, Features, and Reviews (Nov 2024)</title>  <meta name="description" content="Discover Zoho Desk pricing, features, user reviews, and product details. Request a free demo to see how Zoho Desk can help streamline your business." />  <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@SoftwareSuggest" /> <meta name="twitter:creator" content="SoftwareSuggest" /> <meta name="twitter:image" content="https://www.softwaresuggest.com/img/softwaresuggest-social-share.jpg" />  <meta property="og:type" content="website" /> <meta property="og:title" content="Zoho Desk Pricing, Features, and Reviews (Nov 2024)" /> <meta property="og:url" content="https://www.softwaresuggest.com/zoho-support" /> <meta property="og:description" content="Discover Zoho Desk pricing, features, user reviews, and product details. 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Ltd..<hr>Please note that claimed profiles typically provide fresh content, prompt responses, accurate pricing, and improved user experiences. </div> <div class="verified_tick_bgimg verified_tooltip"></div> </div> </div> </div> <div class="d-flex leaders_lable_main ml-2"> <a href="https://www.softwaresuggest.com/customer-service-software#leader_matrix" target="_blank" rel="noopener" class="d-flex align-items-center justify-content-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span> Category <span>Champions</span> </a> </div> <div class="star_rating_outer"> <div class="col-md-3 star_main_div_green_outer"> <a href="https://www.softwaresuggest.com/zoho-support#user-reviews"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </a> </div> <div class="col-md-9 padding_main_ratings"> <p class="big_count">4.6<span>/5</span></p> <p class="all_review_count">Based on 59 Reviews </p> <a class="d-flex align-items-center write_rev_header wr_cursor desk_header_big_rat_wr_link" href="https://www.softwaresuggest.com/zoho-support/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> <a class="d-flex align-items-center write_rev_header wr_cursor mob_header_big_rat_wr_link" href="https://www.softwaresuggest.com/zoho-support/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> </div> <div class="d-flex align-items-center pro_sticky_button"> <div class="d-flex align-items-center btns_main sticky_btn_desktop_only"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener"> Free Trial<div class="bg_outbound_img_white"></div> </a> </div> <div class="d-flex align-items-center link_btns"> <a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" target="_blank" rel="sponsored nofollow noopener" class="d-flex align-items-center ga_track_vwl_gq get_qut_btn cursor_pointer"> <span class="free_trial_icon_bgimg"></span> Get Quote </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-center flex-column btns_main mobile_button_position sticky_btn_mobile_only"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" data-comp-id="56" href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" data-comp-id="56" href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" rel="sponsored nofollow noopener"> Free Trial<div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> <div class="profile_nav_tabs"> <div class="nev_arrow_postion"> <ul class="d-flex elem_sticky_nav"> <li class="ss_active_tab"><a class="nav_link" data-active-nav="overview" href="#overview">Product Information</a></li> <li><a class="nav_link" data-active-nav="features" href="#features">Features</a></li> <li><a class="nav_link" data-active-nav="pricing" href="#pricing">Pricing</a></li> <li><a href="https://www.softwaresuggest.com/zoho-support/reviews" target="_blank" rel="noopener">User Reviews</a></li> <li><a href="https://www.softwaresuggest.com/zoho-support/alternatives" target="_blank" rel="noopener">Alternative</a></li> </ul> <span id="prev_nav" class="arrow_profile_img backgroundimage_arrow_left pre_nav_sticky" style="display: none;"></span> <span id="next_nav" class="arrow_profile_img backgroundimage_arrow_right next_nav_sticky"></span> </div> </div> </div> </div> <div class="sticky_empty_space"></div> <div class="container mobile_container_padding"> <div class="all_section_main"> <div class="overview_main_section"> <div id="overview" class="row prof_page_section"> <div class="col-12">  </div> <div class="col-xs-12 col-sm-12 col-xl-8 about_ss_section"> <div class="over_view_discription section_bg_prof"> <div class="d-flex "> <h2 class="subtitle_h3_heading">What is Zoho Desk?</h2> </div> <div class="read-more mb-12 overview_mobile_view" style="--line-clamp: 3"> <p class="read_more_text_overview">With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Its customizable, convenient to use, and doesnt cost you a fortune. Part of Zohos 45+ strong suite of business software. </p> </div> </div> <div id="award_section"> <div class="section_bg_prof award_section_remove_border"> <div class="row"> <div class="col-md-6"> <div class="pricing_award_sec_title"> <div class="subtitle_h3_heading">Pricing</div> </div> <div class="ga_track_soft_list start_pricing_top mobile_flex"> <div class="d-flex align-items-center pricing_icon_and_inner_title"> <span class="svg_icon_pricing"></span> <p>Zoho Desk Starting Price</p> </div> <div class="start_pricing_main"> <div class="starting_basic_pricing"> <p class="big_starting_price">$ 0/<span>Agent/ Month</span></p> </div> <div class="pricing_learn_more_section"> <a href="#pricing">View Detailed Pricing</a> </div> </div> </div> </div> <div class="col-md-6"> <div class="d-flex"> <div class="subtitle_h3_heading">Awards </div> </div> <div class="awards_leader_main"> <div class="img_award_main"> <img width="80" height="80" src="https://www.softwaresuggest.com/award_logo/highest-satisfaction-2024.png" alt="Zoho Desk Award"> </div> <div class="award_leader_conent_main"> <p>Our Awards and Recognition</p> <div class="d-flex learn_more_btn_div"> <span class="more_award_popup_btn award_popup_ajax">More Awards</span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-xs-12 col-sm-12 col-xl-4 about_ss_section"> <div id="mobileno_form" class="gt_background"> <div class="gt_blue_bg"> <div class="gt_text">Get Best Quote for Zoho Desk</div> <p class="text_p">Connect with SoftwareSuggest experts to get the best quote for your business.</p> </div> <form class="overiewsec_mobile_field"> <input type="hidden" class="ssleadpost_inboundlead" name="ssleadpost[inboundlead]" value="1"> <input type="hidden" class="ssleadpost_currentform" name="ssleadpost[currentform]" value="firstform"> <input type="hidden" class="ssleadpost_source" name="ssleadpost[source]" value="FreeConsultation"> <input type="hidden" class="ssleadpost_categoryid" name="ssleadpost[categoryid]" value="529"> <input type="hidden" class="ssleadpost_software_name" name="ssleadpost[software]" value=""> <input type="hidden" class="utm_source_hiden" name="ssleadpost[utm_source]" value=""> <input type="hidden" class="" name="ssleadpost[is_mobile_no_valid]" value="valid"> <input type="hidden" class="ssleadpost_countrycode" name="ssleadpost[countrycode]" value=""> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <input type="hidden" class="ssleadpost_profileform" name="ssleadpost[profileform]" value="profileform"> <input type="hidden" class="is_mobile_no_valid"> <div class="popup_desk_field_group mobile_no_field"> <div class="blank_intl_code_div iti iti--allow-dropdown iti--separate-dial-code"> <div class="iti__flag-container"> <div class="iti__selected-flag"> <div class="iti__flag iti_"></div> <div class="iti__selected-dial-code">+   </div> <div class="iti__arrow"></div> </div> </div> <input class="ssintlTelInput popup_desk_field sidebar_form_input" pattern="^[0-9].*" placeholder="Phone Number *" type="tel" value="" required maxlength="12" name="ssleadpost[mobile]" aria-label="mobile" style="padding-left: 85px;"> </div> </div> <div class="button_center"> <button type="submit" class="gt_button profile_callback_popup ajax_load_popup_form_callback">Request A Call Back</button> </div> </form> </div> </div> </div> </div>  <div id="features" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Key Features of Zoho Desk </h2> <p class="newdesign_title_sub_desc">Here are the powerful features that make Zoho Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg software_cat"> <div class="feature_software_description"> <ul class="row features_ul"> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Ticket Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Multi Channel Support</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Automations And Workflows</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Knowledge Base</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Customer Self Service Portal</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Sla Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Customizable Dashboards</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Advanced Reporting And Analytics</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Ai And Chatbots</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Mobile App</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Team Collaboration</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Customer Feedback And Surveys</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Integrations</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Custom Fields And Layouts</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Time Tracking</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Macros</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Multi Department Support</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Role Based Access Control</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Escalation Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 scroll_to_feature">Community Forums</li> </ul> <div class="showmore_show_less_main"> <span class="show_more firsttab_showmore loadfeature_ajax">Show More <span class="keyboard_arrow_down"></span></span> </div> </div> </div> </div> </div> </div>   <div id="screenshots" class=""> <div class="ga_track_soft_list section_main section_bg_prof" id="video_panel"> <div class="d-flex"> <h2 class="subtitle_h3_heading">Zoho Desk Screenshots </h2> </div> <div class="row"> <div class="col-sm-12 col-md-12 col-xl-6"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <a data-fancybox="gallery" class="ga_track_screenshots big_screenshot_profile d-flex screenshot_div fancybox" href="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153316.jpg"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153316.jpg" alt="Zoho Desk Screenshot1"> </a> </div> <div class="col-sm-12 col-md-12 col-xl-6"> <div class="ga_track_soft_list screenshot_row row"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153322.jpg" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153322.jpg" alt="Zoho Desk Small Screenshot 1"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153329.jpg" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153329.jpg" alt="Zoho Desk Small Screenshot 2"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153335.jpg" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240411153335.jpg" alt="Zoho Desk Small Screenshot 3"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240229163427.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/zohodesk-20240229163427.png" alt="Zoho Desk Small Screenshot 4"> </a> </div> </div> </div> </div> </div> </div>  <div id="pricing" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Zoho Desk Pricing</h2> <p class="newdesign_title_sub_desc"> Here are the pricing plans for Zoho Desk. Choose the plan that best fits your requirements and budget. <span class="pricing_link ga_track_soft_list"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="popup_soft_id" value="232"> <a class="ga_track_vwl_pcs pricing_link_style" data-comp-id="56" href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" rel="sponsored nofollow noopener" target="_blank">Get Detailed Zoho Desk pricing</a> as per your requirements. </span> </p> </div> <div class="col-12"> <div class="section_bg_prof pricing_discription"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <div class="row price_row_mar_top"> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Free Plan"> Free Plan </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 0</b> <div class="pricing_bottom_text">Agent/ Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>3 Free Agents</li> <li>Email Ticketing</li> <li>Customer Management</li> <li>Help Center</li> <li>Private Knowledge Base</li> <li>Predefined SLAs</li> <li>Macros</li> <li>Multi Language Helpdesk</li> <li>24*5 Email Support</li> <li>Mobile Apps</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Standard"> Standard </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 14</b> <div class="pricing_bottom_text">Agent/ Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Features from Free +</li> <li>Social & Community Channels</li> <li>Product Based Ticket Management</li> <li>Help Center Themes Gallery</li> <li>Public Knowledge Base</li> <li>SLAs & Escalations</li> <li>Workflow, Assignment & Supervise Rules</li> <li>Customer Happiness Ratings</li> <li>Reports & Dashboards</li> <li>Work Modes for Tickets</li> <li>Marketplace Extensions & Integrations</li> <li>ASAP - Embeddable Self Service</li> <li>24x5 Phone Support</li> <li>Add-On ( Inr 300/Light Agent)</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Professional"> Professional </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 23</b> <div class="pricing_bottom_text">Agent/ Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Features from Standard +</li> <li>Multi-department Ticketing</li> <li>Team Management</li> <li>Telephony</li> <li>Automatic Time Tracking</li> <li>Blueprint - Basic Process Management</li> <li>Round Robin Ticket Assignment</li> <li>Agent Collision</li> <li>Tasks, Events & Call Activities</li> <li>Ticket Templates</li> <li>Private Marketplace Extensions</li> <li>SLA Dashboards</li> <li>Ticket Sharing</li> <li>Mobile SDK</li> <li>24x5 Chat Support</li> <li>Add-On ( Inr 300/Light Agent)</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Enterprise"> Enterprise </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 40</b> <div class="pricing_bottom_text">Agent/ Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Features from Professional +</li> <li>Live Chat</li> <li>Zia - Artificial Intelligence (Beta)</li> <li>Help Center Customization</li> <li>Multi-brand Help Center</li> <li>Advanced Process Management</li> <li>Custom Functions</li> <li>Multi-level IVR</li> <li>Global Reports & Dashboards</li> <li>Scheduled Reports</li> <li>Contract Management</li> <li>Validation Rules</li> <li>Field Watching</li> <li>Multiple Business Hours & Holidays</li> <li>Role-based Data Sharing</li> <li>50 Light Agents</li> <li>Add-On ( Inr 300/Light Agent)</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell hiden_price"> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Express"> Express </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 7</b> <div class="pricing_bottom_text">Agent/Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Ticket tags</li> <li>Customer happiness ratings</li> <li>Ticket timeline</li> <li>Multi-language support</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> </div> <div class="showmore_show_less_main"> <span class="show_more">Show More <span class="keyboard_arrow_down"></span></span> </div> </div> </div> <div class="d-flex align-items-center justify-content-between col-12"> <p class="last_update_price"><b>The pricing information for Zoho Desk is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.</b></p> </div> <div class="d-flex align-items-center justify-content-between col-12 lastupdated_pricing_and_ft"> <p class="last_update_price">The pricing information was last updated on 17th November 2024.</p> <p class="ft_available_pricing"><span class="gree_tick_ft"></span> Free Trial is available</p> </div> </div> </div>     <div id="specifications" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Zoho Desk Specifications</h2> <p class="newdesign_title_sub_desc">Get a closer look at the technical specifications and system requirements for Zoho Desk. Find out if it's compatible with your operating system and other software.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg specification_section_content"> <div class="row row_ss_spacing"> <div class="col-3 specification_bg"> <div class="specification_list_view">Company Details :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view company_detail_list"> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon company_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Company Name :</span> Zoho Corporation Pvt. Ltd.</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon headquarter_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Headquarter : </span>Chennai</span> </div> <div class="ga_track_soft_list d-flex align-items-start specification_c_details"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zoho Desk"> <div class="blue_icon_main"> <span class="specification_icon domain_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Website : </span><a href="https://ppctrack.softwaresuggest.com/zoho-customer-servic" data-comp-id="56" target="_blank" rel="sponsored nofollow noopener" class="ga_track_vwl_comp_d specification_visit_website">Visit Website</a></span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon home_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Full Address : </span>Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu - 603202</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon varified_image"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Overview Provided by : </span> <a href="https://www.softwaresuggest.com/profile/prabhu-3707904" target="_blank" rel="noopener" class="verifier_name_link">Prabhu</a> </span> </div> </div> </div> </div> <div class="row row_ss_spacing showmore_speci_witharrow_main"> <div class="col-3 specification_bg"> </div> <div class="col-9 specification_width"> <div class="showmore_speci_witharrow">Show More</div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Mobile Platforms : </div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center mobile_wrap_speci"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon android_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a href="https://play.google.com/store/apps/details?id=com.zoho.support" rel="nofollow noopener" target="_blank">Android</a></span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon mobile_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a href="https://apps.apple.com/us/app/zoho-desk/id692742510" rel="nofollow noopener" target="_blank">iOS</a></span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon mobileapp_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a class="ga_track_andr_soft wr_cursor android_ios_link" href="https://www.softwaresuggest.com/zoho-support/mobile-app" target="_blank" rel="noopener">Zoho Desk App</a></span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Language Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view mobile_scroll_lang_main"> <div class="d-flex align-items-center specification_space mobile_wrap_speci mobile_scroll_lang"> <div class="blue_icon_main"> <span class="specification_icon language_service_specification"></span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Arabic</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Chinese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Dutch</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">English</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">French</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">German</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Hebrew</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Indonesian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Japanese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Portuguese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Russian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Spanish</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Business :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon freelancer_service_specification"></span> </div> <span class="blue_icon_main_span_text">Freelancers</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Available Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon email_service_specification"></span> </div> <span class="blue_icon_main_span_text">Email</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon phone_service_specification"></span> </div> <span class="blue_icon_main_span_text">Phone</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main ?>"> <span class="specification_icon support_service_specification"></span> </div> <span class="blue_icon_main_span_text">Live Support</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon training_service_specification"></span> </div> <span class="blue_icon_main_span_text">Training</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon ticket_service_specification"></span> </div> <span class="blue_icon_main_span_text">Tickets</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Zoho Desk Categories on SoftwareSuggest :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_business specification_space "> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Quality Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/quality-management-software" target="_blank" rel="noopener">Quality Management Software</a> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Ticketing Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/ticketing-management-software" target="_blank" rel="noopener">Ticketing Management Software</a> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Help Desk Software"> <a class="specification_category" href="https://www.softwaresuggest.com/help-desk-software" target="_blank" rel="noopener">Help Desk Software</a> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Customer Feedback Software"> <a class="specification_category" href="https://www.softwaresuggest.com/customer-feedback-software" target="_blank" rel="noopener">Customer Feedback Software</a> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Call Center Software"> <a class="specification_category" href="https://www.softwaresuggest.com/call-center-software" target="_blank" rel="noopener">Call Center Software</a> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Any Industry Software"> <a class="specification_category" href="https://www.softwaresuggest.com/any-industry-software" target="_blank" rel="noopener">Any Industry Software</a> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Integrations :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <ul class="d-flex align-items-center specification_ul"> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/asana">Asana</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/bigin-by-zoho-crm">Bigin by Zoho CRM</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/kernel-microsoft-teams-migration">Kernel Microsoft Teams Migration</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/mailchimp">MailChimp</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/pipedrive">Pipedrive</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/trello">Trello</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/twilio">Twilio</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/zapier">Zapier</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/zoho-assist">Zoho Assist</a></li> </ul> </div> </div> </div> </div> </div> </div> </div>   <div id="comparison" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Zoho Desk Comparisons</h2> <p class="newdesign_title_sub_desc">Compare Zoho Desk with other similar options available in Customer Service Software. Explore the key differences to see why it's the top choice for businesses and individuals.</p> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-salesforce-service-cloud" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1548925451_Salesforce Service Cloud logo.png" alt="Salesforce Service Cloud logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Salesforce Service Cloud">Salesforce Service Cloud</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-help-scout" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1476365431_help sco.png" alt="Help Scout logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Help Scout">Help Scout</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-front-app" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705237878_b_71.png" alt="Front App logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Front App">Front App</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-cases-app" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1429071562_apptivo.png" alt="Cases App logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Cases App">Cases App</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-touch-point-helpdesk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1540876344_TP_logo.png" alt="Touch Point Help Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Touch Point Help Desk">Touch Point Help Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-kapture-crm" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1567594908_Kapture_Logo..jpg" alt="Kapture CX logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Kapture CX">Kapture CX</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-zendesk-talk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1565336091_Zendesk_logo.png" alt="Zendesk Talk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zendesk Talk">Zendesk Talk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-mitel" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561718316146_b_80.png" alt="Mitel logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Mitel">Mitel</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-neodove" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/neodove-20240509114251.png" alt="NeoDove logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="NeoDove">NeoDove</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-justcall" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1696342202_justcall-1669218899-logo.png" alt="JustCall logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="JustCall">JustCall</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-freshdesk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-otrs" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1471004055_OTRS_Logo.png" alt="OTRS logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="OTRS">OTRS</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-viewabo" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1668076180_Viewabo logo.png" alt="Viewabo logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Viewabo">Viewabo</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-workhub-tasks" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1661253918_Tasks.jpg" alt="WorkHub Tasks logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="WorkHub Tasks">WorkHub Tasks</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-ibm-control-desk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1540897700_IBM Control Desk logo.png" alt="IBM Control Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="IBM Control Desk">IBM Control Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-gorgias" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1552908968_Gorgias logo.png" alt="Gorgias logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Gorgias">Gorgias</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-asista" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1662715238_Asista.jpg" alt="Asista logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Asista">Asista</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-inbound-call-center" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1550574890_call_center_hosting_logo.png" alt="Call Center Hosting logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Call Center Hosting">Call Center Hosting</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-freescout" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1543911309_icon_300.png" alt="FreeScout logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="FreeScout">FreeScout</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 d-flex"> <span class="extra_soft_compare_show_more_btn"> <span class="view_more_less">View more</span> Zoho Desk comparisons <span class="keyboard_arrow_down"></span> <span class="keyboard_arrow_up"></span> </span> </div> </div> </div>  <div class="row"> <div class="col-xs-12 col-sm-12 col-xl-9 listing-part-col">  <div id="description" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Zoho Desk Description</h2> <p class="newdesign_title_sub_desc">Here's the comprehensive description of Zoho Desk. Gain a brief understanding of its unique features and exceptional benefits.</p> </div> <div class="col-12"> <div class="software_discription section_bg_prof below_main_section_bg "> <div class="soft_desc_main"> <div id="description_tab_1" class="custom_tab_panel active_tab_panel"> <p style="text-align:justify">Zoho Desk is a cloud-based context-aware customer service software used by service teams in over 40,000 businesses such as <strong>Daimler, Essilor, and McAfee</strong>.</p> <p style="text-align:justify">Zoho Desk helps service teams manage customer conversations across email, phone, live chat, social media, and more. It packs all the automation and analytics necessary to scale to any volume of customers. It is easy to implement, and it tightly integrates with other software used by the team for context and continuity.</p> <p style="text-align:justify">Zoho Desk is the solution to address real-time customer service challenges. It helps service teams with easy team collaboration, productivity hacks, intuitive AI, and measures customer happiness. It is customizable, affordable, and easy to scale.</p> </div> </div> <div class="mobile_view_desc_show" style="display: none;"> <div class="d-flex align-items-center"> Read More <div class="keyboard_arrow_down"></div> </div> </div> <div class="mobile_view_desc_hide" style="display: none;"> <div class="d-flex align-items-center"> Read Less <div class="keyboard_arrow_up"></div> </div> </div> </div> </div> </div> </div>   <div class="append_ppl_viewed"></div>   <div id="resources" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>Zoho Desk Resources</h2> </div> <div class="col-12"> <div class="section_bg_prof resources_tab_main below_main_section_bg"> <div class="resources_nav_outer_div"> <div class="custom_tab_list"> <a href="#resources_tab_videos" data-tab="resources_tab_videos" class="resources_tab ripple_btn active_tab">Videos</a> </div> <span id="resources_prev_nav" class="resources_left_arrow" style="display: none;"></span> <span id="resources_next_nav" class="resources_right_arrow" style="display: none;"></span> </div> <div class="resources_content_main_div"> <div id="resources_tab_videos" class="custom_tab_panel active_tab_panel">  <div id="videos_section"> <div class="row section_main"> <div class="col-12"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <iframe data-src="https://www.youtube.com/embed/pVIcB8NX_jE" loading="lazy" class="lazyload" title="Zoho Desk Video"></iframe> </div> </div> </div> </div> </div> </div> </div> </div> </div>   <div id="overall_reviews"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Overall Zoho Desk Reviews</h2> <p class="newdesign_title_sub_desc">Thinking about using Zoho Desk? Check out verified user reviews & ratings based on Zoho Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.</p> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="below_main_section_bg"> <div class="border_bottom_overall_reviews"> <div class="row padding_overall_review"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-5"> <div class="row"> <div class="col-md-3 star_main_div_green_outer"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </div> <div class="col-md-9 padding_count_ratings"> <p class="big_count"> 4.6<span>/5</span> </p> <p class="all_review_count">Based on 59 Reviews </p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-7 write_review_ask_ques_main"> <a class="d-flex align-items-center justify-content-center write_review_profile_where_reviwes write_rev_header wr_cursor" href="https://www.softwaresuggest.com/zoho-support/write-review" target="_blank" rel="noopener nofollow">Write a Review</a> <span class="or_btw_ask_ques">Or</span> <div class="ga_track_soft_list ask_q_button_div_prof"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <span class="ga_track_overall_ask_q ajax_load_popup_form ask_q_button_prof">Ask a Question</span> </div> </div> </div> </div> <div class="second_section_main_overall"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-6"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp rev_progress_bar noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Likelihood to recommend</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value" x="50%" y="60%">90%</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Likelihood to recommend</p> <p class="average_text">Out of 100%</p> </div> </div> </div> </div> </div> <div class="third_section_overall_review"> <div class="d-flex "> <h3 class="subtitle_h3_heading">Zoho Desk Pros and Cons</h3> </div> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-lg-4 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"It allows extensive customization of workflows, fields, and layouts, enabling businesses to tailor the platform to their specific needs."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"The interface and the organized platform. Also, it has quality feedback and value for money."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"They help my website error in sending email notifications to users."</p> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Simplifying navigation and streamlining workflows could enhance usability. Customization options for dashboards could help users focus on the most relevant data."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"What I will recommend is only a few added updates on the current world, which is AI integration."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Email help desk: nothing needs to be improved in Zoho help desk unless its something I never experienced."</p> </div> </div> </div> </div> <p class="varifiedrev_line"><span class="shield_image_reviewsection"></span>SoftwareSuggest reviews are authentic and verified. <span class="review_sec_popupbtn ajax_load_popup_form">Here's how.</span></p> </div> </div> </div> </div> </div>   <div id="user-reviews" class="prof_page_section user_review_section_main_div"> <div class="row section_main"> <div class="ga_track_soft_list col-12 d-flex align-items-center justify-content-between section_title section_title_with_btn"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <div class="main_revsec_title">Showing <span class="rev_showing">3</span> out of 59 Reviews</div> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/rayan-kaleem-433879" target="_blank" rel="noindex follow"><p class="review_user_name"> rayan k. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">co</p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Less than 6 months (Monthly)</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>11-50 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Oct 28, 2024 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business Email.</span> <p>Verified Reviewer</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Unremarkable software Review about Zoho Desk very usefull site Zoho Desk</div> <p>Zoho Desk is a very good website and a very useful site. Zoho Desk offers robust ticket management capabilities, allowing users to categorize, prioritize, and assign tickets efficiently. The automation features help streamline repetitive tasks, improving response times.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main less_four_star_progress "> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> Zoho Desk After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span class="active_span_rating" >6</span> <span >7</span> <span >8</span> <span >9</span> <span >10</span> </div> </div> </div> </div> <div class="latest_lable">Latest</div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Zoho Desk?</strong></p> <p class="coment_review">It allows extensive customization of workflows, fields, and layouts, enabling businesses to tailor the platform to their specific needs.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Zoho Desk?</strong></p> <p class="coment_review">Simplifying navigation and streamlining workflows could enhance usability. Customization options for dashboards could help users focus on the most relevant data.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is Zoho Desk currently missing?</strong></p> <p class="coment_review"> I am totally like </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What other products like Zoho Desk have you used or evaluated?</strong></p> <div class="product_like_list"> <a href="https://www.softwaresuggest.com/efacility-helpdesk-knowledgebase" rel="noopener" target="_blank">eFACiLiTY Helpdesk and Knowledgebase</a> <a href="https://www.softwaresuggest.com/bizrenow" rel="noopener" target="_blank">BizReNow</a> </div> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="232"> <input type="hidden" name="review_id" class="like_review_id" value="69536"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/zoho-support"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fzoho-support#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fzoho-support#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fzoho-support#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/japhet-kosgei-7754910" target="_blank" rel="noindex follow"><p class="review_user_name"> japhet k. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">Senior </p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>2+ years (Daily)</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>1001-5000 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Oct 21, 2024 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business Email.</span> <p>Verified Reviewer</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">It's an outstanding software that anyone can think of use it</div> <p>Zoho Desk is very reliable, with the best features and easy to engage with customers and care at any time of the day.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> Zoho Desk After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span >7</span> <span >8</span> <span class="active_span_rating" >9</span> <span >10</span> </div> </div> </div> </div> <div class="latest_lable">Latest</div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Zoho Desk?</strong></p> <p class="coment_review">The interface and the organized platform. Also, it has quality feedback and value for money.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Zoho Desk?</strong></p> <p class="coment_review">What I will recommend is only a few added updates on the current world, which is AI integration.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is Zoho Desk currently missing?</strong></p> <p class="coment_review"> AI</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What other products like Zoho Desk have you used or evaluated?</strong></p> <div class="product_like_list"> <a href="https://www.softwaresuggest.com/stack-overflow-for-teams" rel="noopener" target="_blank">Stack Overflow for Teams</a> </div> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="232"> <input type="hidden" name="review_id" class="like_review_id" value="69400"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/zoho-support"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fzoho-support#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fzoho-support#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fzoho-support#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ayandakkhwela-20240930191329.jpeg')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/ayandak-1464014" target="_blank" rel="noindex follow"><p class="review_user_name"> AyandaK K. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">Web developer</p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Free trial (Daily)</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>1-10 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Oct 07, 2024 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr verified_user_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium"> The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.</span> <p>Verified User</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Zoho help desk help with email Sending which my current webhosting have </div> <p>Zoho Desk is amazing. They reply on time, and they are always there to help with issues. Recently, I was having a problem with my website sending emails to customers. I texted my Zoho email DNS wrong. I received the email notifications letting me know how to inject this setting in my web server. I failed. I contacted the Zoho help team, and they assisted me and showed me how to inject it automatically with CloudFlare web server DNS.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> Zoho Desk After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span >7</span> <span >8</span> <span >9</span> <span class="active_span_rating" >10</span> </div> </div> </div> </div> <div class="latest_lable">Latest</div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Zoho Desk?</strong></p> <p class="coment_review">They help my website error in sending email notifications to users.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Zoho Desk?</strong></p> <p class="coment_review">Email help desk: nothing needs to be improved in Zoho help desk unless its something I never experienced.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is Zoho Desk currently missing?</strong></p> <p class="coment_review"> No inever experience any issues with the help desk yet </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What other products like Zoho Desk have you used or evaluated?</strong></p> <div class="product_like_list"> <a href="https://www.softwaresuggest.com/abhisi-help-desk" rel="noopener" target="_blank">Abhisi Help Desk</a> 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class="software_section_main"> <div class="row section_main"> <div class="col-md-12 section_title"> <h2>Alternatives of Zoho Desk</h2> <p class="newdesign_title_sub_desc">Explore alternative software options that can fulfill similar requirements as Zoho Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.</p> </div> <div class="col-12"> <div class="alt_soft_append row soft_list_row">  </div> </div> <div class="col-md-12 d-flex justify-content-center"> <div class="ga_track_soft_list d-flex align-items-center justify-content-end more_alt_btn_main"> <input type="hidden" class="ga_soft_name" value="Zoho Desk"> <a href="https://www.softwaresuggest.com/zoho-support/alternatives" target="_blank" rel="noopener" class="ga_track_alt_more_btn more_alt_btn">More Zoho Desk Alternatives</a> </div> </div> </div> </div>   <div id="faqs" class="new_design_faq_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Zoho Desk FAQs</h2> </div> <div class="col-12"> <div class="below_main_section_bg"> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main activefaq"> <div class="d-flex align-items-center"><h3 class="faq_questions">How much does Zoho Desk cost?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" style="display:block;"><p>The starting price of Zoho Desk is $ 0/Agent/ Month. It has different pricing plans:</p><ol><li>Free Plan : $ 0/Agent/ Month</li><li>Standard : $ 14/Agent/ Month</li><li>Professional : $ 23/Agent/ Month</li><li>Enterprise : $ 40/Agent/ Month</li><li>Express : $ 7/Agent/Month</li></ol><p>Zoho Desk also provides a free trial to users.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What apps do Zoho Desk integrate with?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Zoho Desk integrates with various apps:</p><ul><li>Slack</li><li> Jira</li><li> Zapier</li><li> Trello</li><li> Intercom</li><li> Zoho CRM</li><li> Pipedrive</li><li> Asana</li><li> HubSpot</li><li> Microsoft Teams</li><li> Screen Magic</li><li> Twilio</li><li> Zoho Assists</li><li> Mailchimp</li><li> Shopify</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What are the top 5 features for Zoho Desk?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The top 5 features for Zoho Desk are:</p><ul><li>Case Management</li><li>CRM integration</li><li>Customer Support</li><li>Knowledge Management</li><li>Mobile Support</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What platforms does Zoho Desk support?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Zoho Desk supports a variety of platforms including Android and IOS.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What types of businesses does Zoho Desk serve?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Zoho Desk serves a wide range of businesses, including but not limited to Freelancer.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">How is Zoho Desk commonly used?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>Zoho Desk is commonly used for various purposes, such as Quality Management, Ticketing Management, Customer Feedback and more.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">Who are the primary competitors of Zoho Desk?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The three major competitors of Zoho Desk are HappyFox, Freshdesk and Kayako. 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domcontent loaded loadCss('https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css'); // to load js after dom content loaded loadScripts([ 'https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.29', 'https://www.softwaresuggest.com/assets2/componentwise/js/profilepage/profile.js?v=17.29', // js for all ga event 'https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js', 'https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.29', 'https://www.softwaresuggest.com/assets2/js/custom/ga_event.js?v=17.29' ],function(){ var _ouibounce = ouibounce(document.getElementById('ouibounce-modal'), { aggressive: true, timer: 0, cookieExpire:1, callback: function() { if (1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Softdetail_Leaderboard_Bottom_728x90",[728,90],"div-gpt-ad-1511522233525-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Leaderboard_SoftDetail_Top_728x90",[728,90],"div-gpt-ad-1511522233525-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Softdetail_Square_RighSide_300x250",[300,250],"div-gpt-ad-1511522233525-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/Software_Detail_300x600",[300,600],"div-gpt-ad-1511522233525-3").addService(googletag.pubads()); googletag.defineSlot('/58135396/SS_ads_banners', [728, 90], 'div-gpt-ad-1538650212016-0').addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","customer-service-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-1'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-2'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-3'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1538650212016-0'); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryId = document.querySelector('.categoryid').value; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-QFQDQLYLZD"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QFQDQLYLZD'); gtag('set', 'content_group', 'Software Profile Page'); </script>  <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e7002438b4bcdee',t:'MTczMjM1Mjg0Ny4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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