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If you're not using a Mac with Apple silicon, follow the steps to <a href="/en-mo/102639" class="gb-anchor">erase an Intel-based Mac</a>.</p></div> <h2 class="gb-header">Before erasing your Mac</h2> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="/en-mo/108382" class="gb-anchor">Install the latest macOS updates</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">If using <a href="/en-mo/109033" class="gb-anchor">macOS Monterey or later</a>, follow the steps to <a href="/en-mo/102664" class="gb-anchor">erase all content and settings</a> instead of the steps in this article. You should also erase all content and settings when selling, giving away, or trading-in your Mac.</p></li><li class="gb-list_item"><p class="gb-paragraph">These steps will cause Bluetooth devices to disconnect (unpair) from your Mac. To complete these steps with a Bluetooth keyboard, mouse, or trackpad, connect them to your Mac with a USB cable, if possible.</p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="/en-mo/102307" class="gb-anchor">Make a backup</a> of any files that you want to keep. Erasing your Mac permanently deletes its files.</p></li></ol> <h2 class="gb-header">Use Disk Utility to erase your Mac</h2> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Turn on your Mac and continue to press and hold the power button until you see the startup options window. Select Options, then click Continue.</p><img class="gb-image" alt="Startup options in macOS Recovery on Mac with Apple silicon" src="https://cdsassets.apple.com/live/7WUAS350/images/macos/sequoia/macos-sequoia-macbook-air-startup-options-recovery-continue.png" height="1080" width="1632" style="max-width: min(100%,816px);"/></li><li class="gb-list_item"><p class="gb-paragraph">If asked, select a user you know the password for, then enter their administrator password. </p></li><li class="gb-list_item"><p class="gb-paragraph">If asked, enter the Apple Account information previously used with this Mac. <a href="/en-mo/102627" class="gb-anchor">Forgot your Apple Account?</a></p></li><li class="gb-list_item"><p class="gb-paragraph">From the utilities window, select Disk Utility and click Continue.</p><img class="gb-image" alt="Utilities window in macOS Sequoia" src="https://cdsassets.apple.com/live/7WUAS350/images/macos/sequoia/macos-sequoia-recovery-menu-disk-utility-repair-or-erase.png" height="1106" width="1202" style="max-width: min(100%,480px);"/></li><li class="gb-list_item"><p class="gb-paragraph">In the Internal section of the Disk Utility sidebar, make sure that you see the volume named Macintosh HD. <a href="#nodisk" class="gb-anchor">Don't see Macintosh HD?</a></p></li><li class="gb-list_item"><p class="gb-paragraph">If you previously used Disk Utility to add any internal volume other than Macintosh HD to your startup disk, select that additional internal volume in the sidebar, then click the delete volume (–) button in the toolbar to delete the volume. (During this step, disregard any internal volume named Macintosh HD or Macintosh HD - Data, as well as any volumes in the External or Disk Images sections of the sidebar.)</p></li><li class="gb-list_item"><p class="gb-paragraph">Now select Macintosh HD in the sidebar.</p></li><li class="gb-list_item"><p class="gb-paragraph">Click the <span class='inline-icon gb-inline-icon'>Erase button<img class="gb-inline-icon-image" alt="No alt supplied for Image" src="https://cdsassets.apple.com/live/7WUAS350/images/macos/big-sur/macos-big-sur-disk-utility-erase-icon.png" height="60" width="60" style="max-width: 22px"/></span> in the toolbar, then specify a name and format:</p><ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><i>Name:</i> Macintosh HD</p></li><li class="gb-list_item"><p class="gb-paragraph"><i>Format:</i> APFS</p></li></ul></li><li class="gb-list_item"><p class="gb-paragraph">Click Erase. However, if you see an Erase Volume Group button, click that button instead.</p><img class="gb-image" alt="Disk Utility window Erase APFS volume group popup" src="https://cdsassets.apple.com/live/7WUAS350/images/macos/monterey/macos-monterey-as-recovery-mode-disk-utility-erase-volume-group.png" height="440" width="860" style="max-width: min(100%,780px);"/></li><li class="gb-list_item"><p class="gb-paragraph">If asked, enter your Apple Account information. <a href="/en-mo/102627" class="gb-anchor">Forgot your Apple Account?</a></p></li><li class="gb-list_item"><p class="gb-paragraph">When asked whether you're sure you want to erase this Mac, click Erase Mac and Restart.</p></li><li class="gb-list_item"><p class="gb-paragraph">When your Mac restarts, follow the onscreen instructions to choose your language.</p></li><li class="gb-list_item"><p class="gb-paragraph">Your Mac now attempts to activate, which requires an internet connection. Use the <span class='inline-icon gb-inline-icon'>Wi-Fi menu<img class="gb-inline-icon-image" alt="No alt supplied for Image" src="https://cdsassets.apple.com/live/7WUAS350/images/macos/big-sur/macos-big-sur-wifi-icon-full.png" height="60" width="60" style="max-width: 20px"/></span> in the menu bar to choose a Wi-Fi network, or attach a network cable.</p></li><li class="gb-list_item"><p class="gb-paragraph">After your Mac activates, click Exit to Recovery Utilities.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you want to start up again from the disk you just erased, select Reinstall macOS in the utilities window, then click Continue and follow the onscreen instructions to <a href="/en-mo/102655" class="gb-anchor">reinstall macOS</a>. If you previously installed a macOS upgrade, you might be offered the macOS that you were using before you upgraded.</p></li></ol> <h2 id="nodisk" class="gb-header">If you don’t see Macintosh HD in Disk Utility</h2> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Your built-in startup disk should be the first item listed in the Disk Utility sidebar. It's named Macintosh HD, unless you changed its name. If you don't see it in the sidebar, choose Apple menu  > Shut Down, then unplug all nonessential devices from your Mac and try again.</p></li><li class="gb-list_item"><p class="gb-paragraph">If your disk still doesn't appear in Disk Utility, or Disk Utility reports that the erase process failed, your Mac might need service.</p></li></ul> <div class='mod-date'> <span>Published Date:</span> <time dateTime=September 30, 2024itemprop='datePublished'>September 30, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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