Free CompTIA Training: A+ and Google Support Certification

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<section class="content1" id="content" data-warning="Your browser is outdated, it will not render this page properly, please upgrade."> <div class="wrap1 -c:b2 -py:0"> <div class="wrap1-inner -contain"> <div class="header4 -decontain -mb:2"> <div class="header4-wrap"> <div class="header4-main theme1"> <div class="header4-top"> <div class="-xw:4 -mx:a"> <p class="-mb:0 -t:4">Systems Support</p> <h1 class="-t:11">IT Support</h1> <div class="location2"> <p class="location2-select -mb:0"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#l1m1" class="button1 -block" @click.prevent="$dispatch('courseselect')"><i class="icon-angle-down"></i><span>Select a location</span></a></p> <div class="default1 -mt:m5"> <p class="-mb:0 -t:9" data-location-current><i class="icon-checkmark"></i> <span><strong>Your Location:</strong> <span class="current-location"></span> <a 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Candidates must live within commutable distance of the Per Scholas location to be eligible.</p> <ul class="list1 -t:10 -as:1"> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-atlanta/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Atlanta</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-baltimore/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Baltimore</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-boston/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Greater Boston</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-cincinnati/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Greater Cincinnati</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-charlotte/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">North Carolina</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-chicago/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Chicago</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-cbus/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Columbus</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-dallas/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Dallas</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-detroit/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Detroit</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-in-houston/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Houston</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/indianapolis/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Indianapolis</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-in-kansas-city/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Kansas City</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/los-angeles/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Los Angeles</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-national-capital-region/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">National Capital Region</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-new-york/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">New York</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-newark/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Newark</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-philadelphia/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Philadelphia</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-phoenix/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Phoenix</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-pittsburgh/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Pittsburgh Area</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-seattle/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Seattle</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/stlouis/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">St. Louis</a></li> <li><a href="https://perscholas-org.translate.goog/courses/it-support/it-support-in-buffalo/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Buffalo</a></li> </ul> </div> </div> </div> </div> </div> </div> <p>IT Support offers the opportunity to earn the Google IT Support Professional Certificate and the CompTIA A+ certification, equipping you with the knowledge to fill a wide range of entry-level technology jobs. <strong>Recommended starting point for learners with no previous tech work experience or coursework.</strong></p> </div> </div> <div class="header4-bottom"> <ul class="types1 -xw:4 -mx:a"> <li><i class="icon-in-person"></i><span>In-Person</span></li> <li><i class="icon-remote"></i><span>Remote</span></li> </ul> <p class="-xw:4 -mx:a -fw:b">No catch. Training and job connections at no cost to you.</p> </div> </div> <div class="header4-side"> <figure class="header4-image"><span class="img1 reveal1 -dark" reveal style="--r: 0.742857142857"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2020/07/PerScholas_IMGL0178-1500x1000.jpg" alt="" data-srcset="https://perscholas.org/wp-content/uploads/2020/07/PerScholas_IMGL0178-1500x1000.jpg 1500w, https://perscholas.org/wp-content/uploads/2020/07/PerScholas_IMGL0178-1000x667.jpg 1000w, https://perscholas.org/wp-content/uploads/2020/07/PerScholas_IMGL0178-500x333.jpg 500w" data-sizes="auto"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2020/07/PerScholas_IMGL0178-1500x1000.jpg" alt=""> </noscript></span> </figure> </div> </div> </div> <div class="grid1"> <div g1 class="-t:10"> <div w="12/6/3"> <h4 class="-mb:m5">Course level</h4> <p>Suitable for all levels <a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#tooltip-course_level-all" class="tooltip1" data-tooltip-content="#tooltip-course_level-all">?</a></p> </div> <div w="12/6/3"> <h4 class="-mb:m5">Get certified in</h4> <ul> <li>CompTIA A+ <a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#tooltip-course_certs-comptia-a-plus" class="tooltip1" data-tooltip-content="#tooltip-course_certs-comptia-a-plus">?</a></li> <li>Google IT Support Professional Certificate <a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#tooltip-course_certs-google-it-support-professional-certificate" class="tooltip1" data-tooltip-content="#tooltip-course_certs-google-it-support-professional-certificate">?</a></li> </ul> </div> </div> </div> <div class="tooltips1"> <div class="tooltips1-entry theme1" id="tooltip-course_level-tech-required"> <p>While these courses may include either intermediate or advanced material, technical knowledge specified in these listings will be required as a prerequisite for applicants to be considered for admission.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_level-tech-some"> <p>While anyone may apply for this course, some technical background may be helpful.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_level-all"> <p>Applicants with all levels of experience in tech are encouraged to apply.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-salesforce-administrator-certification"> <p>The Salesforce Administrator Certification equips you with the knowledge you need to succeed as a Salesforce Administrator.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-cisco-network-essentials"> <p>Most CISCO Network Essentials certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-cisco-it-essentials"> <p>Most CISCO IT Essentials certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-aws-certified-cloud-practitioner"> <p>Gain the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud and start a career in cloud computing.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-comptia-cysa"> <p>CompTIA Cybersecurity Analyst (CySA+) is an IT workforce certification that applies behavioral analytics to networks and devices to prevent, detect and combat cybersecurity threats through continuous security monitoring.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-google-it-support-professional-certificate"> <p>The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. No prior experience is required.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-comptia-network-plus"> <p>CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_certs-comptia-a-plus"> <p>Most CompTIA A+ certification holders move on to a job in IT support, like a help desk technician. Help desk technicians solve technical issues and work with people.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_venue-in-person"> <p>In-person learning takes place at one of our facilities across the US.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_venue-remote"> <p>Remote learners must live within commutable distance of a Per Scholas campus to best facilitate our professional development and post-training employment support. For individuals who live outside of a commutable distance, you may be eligible for our National training courses.</p> </div> <div class="tooltips1-entry theme1" id="tooltip-course_venue-hybrid"> <p>Hybrid courses allow flexibility for learners to participate in the course remotely or in-person based on several factors. Learn more about the course you're interested in by reaching out to your admissions lead or attending an admissions overview after applying.</p> </div> </div> <div class="assist2" reveal="1/"> <figure class="assist2-image"><span class="img1 " reveal style="--r: 1.39130434783"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2022/06/343c7dedea906c22971d189552ebca9f.jpg" alt="" data-srcset="https://perscholas.org/wp-content/uploads/2022/06/343c7dedea906c22971d189552ebca9f.jpg 500w, https://perscholas.org/wp-content/uploads/2022/06/343c7dedea906c22971d189552ebca9f.jpg 500w, https://perscholas.org/wp-content/uploads/2022/06/343c7dedea906c22971d189552ebca9f.jpg 500w, https://perscholas.org/wp-content/uploads/2022/06/343c7dedea906c22971d189552ebca9f-500x500.jpg 500w" data-sizes="auto"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2022/06/343c7dedea906c22971d189552ebca9f.jpg" alt=""> </noscript></span> </figure> <div class="assist2-main"><em>?</em> <h4 class="-mb:m2">Have questions?</h4> <p class="-t:10">We can help with course selection, and answer questions about eligibility requirements and special circumstances. <a href="https://perscholas-org.translate.goog/contact-an-admissions-team-member?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">Contact an admissions team member</a></p> </div> </div> </div> </div> <div class="details1"> <div class="details1-side"> <nav class="nav3" x-data="{ selected: false, open: false, title: 'Is this course for you?' }" @scrollanchor.window="selected = $event.detail.id" :class="{ '-open': open }"> <div class="nav3-header"> <p class="nav3-current" x-text="title" @click="open = !open"></p> </div> <div class="nav3-drop"> <ul class="nav3-main" data-localscroll> <li :class="{'is-active': selected == 's-section_for_you' }" @scrollanchor.window="if($event.detail.id == 'dsection_for_you') title = 'Course Overview"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_for_you" @click="open = false">Course Overview</a></li> <li :class="{'is-active': selected == 's-section_outcomes' }" @scrollanchor.window="if($event.detail.id == 'dsection_outcomes') title = 'Outcomes"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_outcomes" @click="open = false">Outcomes</a></li> <li :class="{'is-active': selected == 's-section_support' }" @scrollanchor.window="if($event.detail.id == 'dsection_support') title = 'Career Support"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_support" @click="open = false">Career Support</a></li> <li :class="{'is-active': selected == 's-section_learn_what' }" @scrollanchor.window="if($event.detail.id == 'dsection_learn_what') title = 'What You'll Learn"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_learn_what" @click="open = false">What You'll Learn</a></li> <li :class="{'is-active': selected == 's-section_learn_how' }" @scrollanchor.window="if($event.detail.id == 'dsection_learn_how') title = 'Learner Resources"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_learn_how" @click="open = false">Learner Resources</a></li> <li :class="{'is-active': selected == 's-section_meet_instructors' }" @scrollanchor.window="if($event.detail.id == 'dsection_meet_instructors') title = 'Meet Your Instructors"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_meet_instructors" @click="open = false">Meet Your Instructors</a></li> <li :class="{'is-active': selected == 's-section_meet_grad' }" @scrollanchor.window="if($event.detail.id == 'dsection_meet_grad') title = 'Meet Our Graduates"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_meet_grad" @click="open = false">Meet Our Graduates</a></li> <li :class="{'is-active': selected == 's-section_apply' }" @scrollanchor.window="if($event.detail.id == 'dsection_apply') title = 'What You Need To Apply"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_apply" @click="open = false">What You Need To Apply</a></li> <li :class="{'is-active': selected == 's-section_resources' }" @scrollanchor.window="if($event.detail.id == 'dsection_resources') title = '"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_resources" @click="open = false"></a></li> <li :class="{'is-active': selected == 's-section_questions' }" @scrollanchor.window="if($event.detail.id == 'dsection_questions') title = 'FAQs"><a href="https://perscholas-org.translate.goog/courses/it-support/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#s-section_questions" @click="open = false">FAQs</a></li> </ul> <p class="nav3-contact -t:10"><a href="https://perscholas-org.translate.goog/contact-an-admissions-team-member?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" target=""><i></i> Contact an admissions team member</a></p> </div> </nav> </div> <div class="details1-main"> <div class="wrap1" data-scrollanchor id="s-section_for_you"> <div class="wrap1-inner -contain"> <div class="-xw:4 -mb:2"> <h2 class="-t:1">Tuition-Free IT Support CompTIA and Google Training</h2> <p>Launch your tech career learning the fundamentals through hands-on, live instructor-led instruction covering core concepts and technologies.</p> </div> <div class="grid1"> <div class="grid1-wrap" g1> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Free Technical Training in Only 12-15 Weeks</h4> <p class="-t:10">Learn 2 years of IT Support topics such as troubleshooting, hard drive technologies, and system administration in a fraction of the time. Our training is tuition-free to learners thanks to generous donors and partners.</p> </div> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Industry Recognized Certifications At No Cost</h4> <p class="-t:10">Unlock your career potential and showcase your job readiness to employers by earning the CompTIA A+ certification and the Google IT Support Professional Certificate for free.<br></p> </div> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Professional Development & Growth Opportunities</h4> <p class="-t:10">Before connecting you with employer partners for job opportunities post-training, our Career Coaches prepare you with the tools to secure a role in the tech sector.<br><br></p> </div> </div> </div> </div> </div> <div class="media1 -decontain"> <figure class="media1-wrap -xw:2"> <div class="video1"><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://www.youtube.com/embed/aJ06jutU2Qs?autoplay%3D1" class="video1-overlay"> <figure class="video1-image"><span class="img1 reveal1 -zoom" reveal style="--r: 0.562222222222"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2020/07/IT-Support-Video-Graphic.png" alt="" data-srcset="https://perscholas.org/wp-content/uploads/2020/07/IT-Support-Video-Graphic.png 1092w, https://perscholas.org/wp-content/uploads/2020/07/IT-Support-Video-Graphic.png 1092w, https://perscholas.org/wp-content/uploads/2020/07/IT-Support-Video-Graphic-1000x580.png 1000w, https://perscholas.org/wp-content/uploads/2020/07/IT-Support-Video-Graphic-500x290.png 500w" data-sizes="auto" id="youtube-id-aJ06jutU2Qs"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2020/07/IT-Support-Video-Graphic.png" alt=""> </noscript></span> <figcaption class=""> <span class="square1 round1"><i class="icon-play" id="youtube-playbtn-id-aJ06jutU2Qs"></i></span> </figcaption> </figure></a> </div> </figure> </div> <div class="wrap1 -c:b4 -o:h" data-scrollanchor id="s-section_outcomes"> <div class="wrap1-inner -contain"> <div class="-xw:4 -mb:2"> <h2 class="-t:1">What jobs can I get as an IT Support graduate?</h2> </div> <div class="grid1 -mb:4"> <div class="grid1-wrap" g1> <div w="12/8/"> <p><span data-sheets-value="{" data-sheets-userformat="{">As an IT Support graduate, you will earn the Google IT Support Professional Certificate and the CompTIA A+ certification, equipping you with the knowledge to fulfill a wide range of entry-level technology jobs such as:</span></p> <ul> <li>Help Desk Analyst</li> <li>Desktop Support Technician</li> <li>Field Technician</li> </ul> <p><em>*Remote entry-level roles are difficult to obtain. Regardless of your learning environment, if you do not have more than two years of tech professional experience, be prepared to seek on-premise roles.</em></p> <p><em>*Please note for graduates with less than two years of existing tech professional experience, while you’ll be on the path to your mid-level position, your first role after the training will generally be an entry-level tech support role in order to get the experience needed to advance into beyond entry-level positions.</em></p> </div> <div w="12/4/"> <p class="stat1"><big class="-t:12">$41K</big> Average salary Per Scholas IT Support graduates make at their first job</p> </div> </div> </div> </div> </div> <div class="wrap1" data-scrollanchor id="s-section_support"> <div class="wrap1-inner -contain"> <h2 class="-t:1 -mb:2">Career Support</h2> <hr class="-my:2"> <div class="grid1"> <div class="grid1-wrap" g1> <div w="12/4/"> <h3>JOB ATTAINMENT PREP</h3> <p class="-t:10">We match IT Support graduates to jobs at employer partners with a local career coach dedicated to your success during and after the training.</p> </div> <div w="12/7/" c="/-1/"> <div class="quote1 -small "> <figure class="quote1-image"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/monique-little/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB"> <span class="img1 reveal1" reveal style="--r: 1.26666666667"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2020/04/monique_small.jpg" alt="Monique Little" data-srcset="https://perscholas.org/wp-content/uploads/2020/04/monique_small.jpg 800w, https://perscholas.org/wp-content/uploads/2020/04/monique_small.jpg 800w, https://perscholas.org/wp-content/uploads/2020/04/monique_small.jpg 800w, https://perscholas.org/wp-content/uploads/2020/04/monique_small-500x500.jpg 500w" data-sizes="auto"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2020/04/monique_small.jpg" alt="Monique Little"> </noscript></span> </a> </figure> <div class="quote1-wrap"><q class="quote1-main -t:10">If someone had told me that this was where I would be now, I would never have believed them. I have a completely different outlook on life. My future is something that I never thought it could be.</q> <p class="quote1-action -t:10"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/monique-little/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" class="fauxlink1">Meet Monique Little</a></p> </div> </div> </div> </div> </div> <hr class="-my:2"> <div class="grid1"> <div class="grid1-wrap" g1> <div w="12/4/"> <h3>Job Search Prep</h3> <p class="-t:10">Construct a tech professional resume and practice your interviewing skills during mandatory weekly Professional Development sessions. <br></p> </div> <div w="12/7/" c="/-1/"> <div class="quote1 -small "> <figure class="quote1-image"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/fabianna-rodriguez-mercado/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB"> <span class="img1 reveal1" reveal style="--r: 1.26666666667"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2021/01/Fabianna-Rodriguez-Mercado-2020-1-1500x2000.jpg" alt="" data-srcset="https://perscholas.org/wp-content/uploads/2021/01/Fabianna-Rodriguez-Mercado-2020-1-1500x2000.jpg 1500w, https://perscholas.org/wp-content/uploads/2021/01/Fabianna-Rodriguez-Mercado-2020-1-1125x1500.jpg 1125w, https://perscholas.org/wp-content/uploads/2021/01/Fabianna-Rodriguez-Mercado-2020-1-750x1000.jpg 750w, https://perscholas.org/wp-content/uploads/2021/01/Fabianna-Rodriguez-Mercado-2020-1-375x500.jpg 375w" data-sizes="auto"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2021/01/Fabianna-Rodriguez-Mercado-2020-1-1500x2000.jpg" alt=""> </noscript></span> </a> </figure> <div class="quote1-wrap"><q class="quote1-main -t:10">Instead of being afraid of the tech world...there's a lot to learn, but I think there's a community of students, professors, and administration. And we all know why we are there. </q> <p class="quote1-action -t:10"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/fabianna-rodriguez-mercado/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" class="fauxlink1">Meet Fabianna Rodríguez-Mercado</a></p> </div> </div> </div> </div> </div> <hr class="-my:2"> <div class="grid1"> <div class="grid1-wrap" g1> <div w="12/4/"> <h3>JUMP START YOUR TECH CAREER AS AN IT SUPPORT TECHNICIAN WHEREVER YOU ARE IN YOUR CAREER</h3> <p class="-t:10">Per Scholas will train you if you are new to tech or looking to advance your existing skills. As an alumni, you also gain access to tuition-free continuous upskilling to support your career growth once you're employed.</p> </div> <div w="12/7/" c="/-1/"> <div class="quote1 -small "> <figure class="quote1-image"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/matt-yamarino/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB"> <span class="img1 reveal1" reveal style="--r: 1.26666666667"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2020/04/mattyaramino.png" alt="" data-srcset="https://perscholas.org/wp-content/uploads/2020/04/mattyaramino.png 1230w, https://perscholas.org/wp-content/uploads/2020/04/mattyaramino.png 1230w, https://perscholas.org/wp-content/uploads/2020/04/mattyaramino-820x1000.png 820w, https://perscholas.org/wp-content/uploads/2020/04/mattyaramino-410x500.png 410w" data-sizes="auto"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2020/04/mattyaramino.png" alt=""> </noscript></span> </a> </figure> <div class="quote1-wrap"><q class="quote1-main -t:10">I worked 12 hours straight nearly every day, weekends included, and missed out on the lives of my friends and family. Per Scholas helped me to discover both a career path and how to have a work-life balance so that I could spend time with my loved ones.</q> <p class="quote1-action -t:10"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/matt-yamarino/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" class="fauxlink1">Meet Matt Yamarino</a></p> </div> </div> </div> </div> </div> </div> </div> <div class="wrap1 -pb:0 -c:b2" data-scrollanchor id="s-section_learn_what"> <div class="wrap1-inner -contain -xw:n"> <div class="-xw:2 -mb:4"> <div class="-xw:4 -mb:2"> <h2 class="-t:1">What You'll Learn</h2> </div> <div class="grid1"> <div class="grid1-wrap" g1> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Fundamentals of IT Support</h4> <p class="-t:10">Understand basic IT infrastructure, configuration, and managing systems and devices.</p> </div> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Computer Hardware and Operating Systems</h4> <p class="-t:10">Identify hardware components, disassemble and assembly. Configure device operating systems and support PC, mobile and IoT device hardware.</p> </div> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>IT Support Practices and Technologies</h4> <p class="-t:10">Learn to troubleshoot hardware and software problems on Windows, Mac, and Linux systems, and a variety of other devices.</p> </div> </div> </div> </div> </div> </div> <div class="wrap1" data-scrollanchor id="s-section_learn_how"> <div class="wrap1-inner -contain"> <div class="timetable1"> <h2 class="timetable1-title -t:1">More Than A Technical Training</h2> </div> <div class="grid1"> <div class="grid1-wrap" g1> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Personalized Support</h4> <p class="-t:10">Learners can access the Learner Support Team (LST). LST provides personalized support for life challenges, resources, and tools to manage stressors and strengthen financial capability. LST is here to help learners achieve their personal and financial goals.</p> </div> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Learn to Think like a Tech Professional</h4> <p class="-t:10">Prepare to handle real workplace demands by challenging your understanding of course material and setting you up for professional success.</p> </div> <div w="12/4/"> <hr class="line1 -mb:y -mt:0" reveal> <h4>Career Advancement for Alumni</h4> <p class="-t:10">Complimentary upskilling opportunities extended to alumni up to two years post graduation to help them match in demand employer hiring profiles and continue their career growth.</p> </div> </div> </div> </div> </div> <div class="wrap1 -c:b4" data-scrollanchor id="s-section_meet_instructors"> <div class="wrap1-inner -contain"> <div class="-mb:2 -xw:4"> <h2 class="-t:1">Meet Your Instructors</h2> <p>Learn from certified teachers with years of real-world training experience. Our instructors don't just teach you what you need to know, but how to learn it.</p> </div> </div> </div> <div class="wrap1" data-scrollanchor id="s-section_meet_grad"> <div class="wrap1-inner -contain"> <div class="quote1 "> <figure class="quote1-image"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/kyle-gordon/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB"> <span class="img1 reveal1" reveal style="--r: 1.26666666667"> <img class="lazyload" data-src="https://perscholas.org/wp-content/uploads/2020/12/IMG_0600-1.png" alt="" data-srcset="https://perscholas.org/wp-content/uploads/2020/12/IMG_0600-1.png 1080w, https://perscholas.org/wp-content/uploads/2020/12/IMG_0600-1.png 1080w, https://perscholas.org/wp-content/uploads/2020/12/IMG_0600-1-1000x1000.png 1000w, https://perscholas.org/wp-content/uploads/2020/12/IMG_0600-1-500x500.png 500w" data-sizes="auto"> <i class="loader1 "></i> <noscript> <img src="https://perscholas.org/wp-content/uploads/2020/12/IMG_0600-1.png" alt=""> </noscript></span> </a> </figure> <div class="quote1-wrap"> <h3 class="quote1-title -t:1">Meet Our Graduates</h3><q class="quote1-main -t:7">Going to Per Scholas and being introduced to information technology is more than just getting something done or trying something new. It’s an investment in yourself.</q> <p class="quote1-action -t:10"><a href="https://perscholas-org.translate.goog/meet-our-graduates/story/kyle-gordon/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" class="fauxlink1">Meet Kyle Gordon</a></p> </div> </div> </div> </div> <div class="wrap1 -c:b2" data-scrollanchor id="s-section_apply"> <div class="wrap1-inner -contain"> <h2 class="-mb:2 -t:1">How to Be Considered</h2> <dl class="accordion1 -numbered"> <dt class="accordion1-title" toggle> Meet the Learner Profile Requirements </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p><strong>You may qualify to become a Per Scholas IT Support Learner if you:</strong></p> <ul> <li>Live within commutable distance of the Per Scholas Site</li> <li>Have basic digital literacy</li> <li>Meet the pre-training income policy <a href="https://perscholas-org.translate.goog/pre-training-income-policy/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" data-ol-has-click-handler="">guidelines</a></li> <li>Can attend classes full-time for the entire duration of the course</li> <li>Are aged 18 or older</li> <li>Have a High School diploma, equivalent, or higher</li> <li><span style="font-weight: 400;">Must be able to provide proof of valid </span><a href="https://perscholas-org.translate.goog/work-authorization-policy/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB"><span style="font-weight: 400;">U.S. work authorization</span></a></li> <li>Can read, write, and speak in English</li> <li>Are able to start a full-time job after course completion</li> <li>Ready to make an important commitment to building your future</li> <li>Do not plan to travel outside the U.S. during the duration of the course (learners cannot participate in program activities or access materials during such travel)</li> </ul> <p><i data-stringify-type="italic">Per Scholas is committed to equal opportunity in admission and employment. It is the policy of Per Scholas to provide equal opportunity for all qualified applicants, learners, and employees and to prohibit discrimination based on race, color, gender, religion, national origin, age, sexual preference, disability, or marital status. Admissions decisions will not be made based on race, color, gender, religion, national origin, age, sexual preference, disability, or marital status.</i></p> </div> </dd> <dt class="accordion1-title" toggle> Complete the Multi-Step Admissions Process </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <section id="admissions"> <div class="rich-text"> <p><span style="font-weight: 400;">1. Submit an Eligibility Form</span></p> <p><span style="font-weight: 400;">2. Admissions Overview: Once you submit an Eligibility Form, you’ll be directed to our Admissions Overview registration page. During this virtual webinar, you’ll learn more about our admissions process and next steps.</span></p> <p><span style="font-weight: 400;">3. Assessments: Each training requires either an academic assessment, tech assessment or both. Information will be provided in detail at the Admissions Overview.</span></p> <p><span style="font-weight: 400;">4. Interview: Individuals who meet the assessment score requirements will be invited to attend a behavioral interview.</span></p> <p><span style="font-weight: 400;">5. Offer Letter and Onboarding: The Admissions team will review assessment scores and interview results and offer seats to eligible candidates. The learner onboarding process mirrors Employment Onboarding.</span></p> <p><em><span style="font-weight: 400;">Please note, this application process is very competitive and not all applicants will be accepted for our limited slots.</span></em></p> </div> </section> </div> </dd> <dt class="accordion1-title" toggle> Submit Enrollment Documentation, Including Pre-Work Information </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p><span style="font-weight: 400;">Get a head start on your course at Per Scholas! </span></p> <ul> <li><span style="font-weight: 400;">Complete required Pre-Work. Learn more at</span><a href="https://perscholas-org.translate.goog/pre-work?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB"> <span style="font-weight: 400;">perscholas.org/pre-work</span></a></li> <li>Submit required Enrollment Documentation through our secure portal. Learn more at <a href="https://perscholas-org.translate.goog/enrollment-dvp-checklist?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB">perscholas.org/enrollment-dvp-checklist</a></li> </ul> <p><strong>Required IT Support Pre-Work</strong></p> <div class="column"> <div class="page" title="Page 1"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="column"> <div class="page" title="Page 1"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><strong>Required Courses:</strong></p> <ul> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://skillsforall.com/course/computer-hardware-basics?courseLang%3Den-US%26instance_id%3D3252ef96-6b9c-4347-9f4e-c2e01ff79704" target="_blank" rel="noopener">Computer Hardware Basics</a> Course (6 hours)</li> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://skillsforall.com/course/operating-systems-basics?courseLang%3Den-US%26instance_id%3D4c835550-df56-4d89-8c55-6a4770500635" target="_blank" rel="noopener">Operating Systems Basics</a> Course (12 hours)</li> </ul> <p><strong>Submission Portal:</strong></p> <ul> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://perscholas.tfaforms.net/4836520" target="_blank" rel="noopener">IT Support Pre-Work Submissions</a></li> </ul> <p><strong>Help Resources:</strong></p> <ul> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://scribehow.com/shared/NetAcad_Pre-Work_Course_Enrollment_and_Badge_Acquisition__yvN5nzkDRRqgoO3gypUDEg" target="_blank" rel="noopener">Instructions for Completing and Submitting Pre-Work</a></li> <li>Email <a href="https://perscholas-org.translate.goog/cdn-cgi/l/email-protection?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB#9dfcf9f0f4eeeef4f2f3eefcf9f0f4f3eeddedf8efeefef5f2f1fceeb3f2effa" target="_blank" rel="noopener"><span class="__cf_email__" data-cfemail="88e9ece5e1fbfbe1e7e6fbe9ece5e1e6fbc8f8edfafbebe0e7e4e9fba6e7faef">[email protected]</span></a> if you need any help troubleshooting</li> </ul> </div> </div> </div> </div> <p><strong>Pre-Work Deadline:</strong></p> <div class="page" title="Page 1"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>Learners must submit their Pre-Work by the following deadlines:</p> <ul> <li><strong>2024 Cohorts</strong> <ul> <li><em>Seat Offer Accepted More than 2 weeks Before Course Start Date:</em> Pre-Work is due no later than two weeks of the start of Onboarding.</li> <li><em>Seat Offer Accepted Less than 2 weeks Before Course Start Date:</em> Pre-Work is due no later than two days before the course starts.</li> </ul></li> <li><strong>2025 Cohorts</strong> <ul> <li>Pre-Work is due prior to Seat Offers. Applicants are encouraged to have their Pre-Work completed before they interview.</li> </ul></li> </ul> </div> </div> </div> </div> <p><strong>Additional Optional Pre-Work:</strong></p> </div> <div class="page" title="Page 1"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://perscholas.tfaforms.net/4836518" target="_blank" rel="noopener">Optional Pre-Work Upload</a></strong></p> <p><em>Most Recommended:</em></p> <ul> <li><strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://edu.gcfglobal.org/en/computerbasics/" target="_blank" rel="noopener">GCF Computer Basics</a> Course (4 hours) </strong>This prework tutorial will help you understand how computers work and how to use them. You will learn how to set up a computer, the difference between hardware and software, and the types of computers you can use. You will also explore operating systems, applications, the cloud, and much more. <ul> <li><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://drive.google.com/file/d/1dQyxCjrdozqOnGCagBVcv27R_Ci66lEW/view" target="_blank" rel="noopener">Instructions</a></li> </ul></li> </ul> <p><em>Additional:</em></p> <ul> <li aria-level="1"><strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://www.digitallearn.org/" target="_blank" rel="noopener">General Technology Training</a></strong> If you are new to computers, haven’t used them for a while, are a little unsure and uncomfortable, or just need a bit of a refresher, we have the tools to help you tackle technology at your own pace and gain the confidence you need to succeed. The course is self-paced and offered at no cost.</li> <li aria-level="1"><strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://www.tri-c.edu/bcsc/" target="_blank" rel="noopener">Basic Computer Skills Course </a></strong>The Basic Computer Skills Course is available to provide training in common computer skills that can be used in your everyday lives. Each chapter contains online modules featuring learning activities followed by a knowledge check. The course is self-paced and offered at no cost.</li> <li aria-level="1"><strong><a href="https://translate.google.com/website?sl=auto&tl=en&hl=en-GB&u=https://www.linkedin.com/learning/working-with-computers-and-devices?trk%3Dcourse_title%26upsellOrderOrigin%3Ddefault_guest_learning" target="_blank" rel="noopener">LinkedIn Learning: Working with Computers and Devices </a></strong>Learn about the different hardware parts that make up a computer. Explore the fundamentals of working with operating systems and applications and how to keep your computer secure. Plus, learn to work with essential productivity programs like word processors and spreadsheet tools. Follow along and learn the technical skills you need to succeed in our digital world. The course is self-paced and offered at no cost.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </dd> </dl> </div> </div> <div class="wrap1" data-scrollanchor id="s-section_resources"> <div class="wrap1-inner -contain"> <div class="-xw:4 -mb:2"> <h2 class="-t:1"></h2> </div> </div> </div> <div class="wrap1 -c:b2" data-scrollanchor id="s-section_questions"> <div class="wrap1-inner -contain"> <h2 class="-mb:2 -t:1">Frequently Asked Questions</h2> <dl class="accordion1"> <dt class="accordion1-title" toggle> What kinds of jobs can I get after completing this training? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>A wide variety: everything from working in an office supporting other computer users to helping manage a global corporate network or becoming a field technician installing and servicing remote locations.</p> <p>They all fall into the general categories of IT infrastructure management and desktop support.</p> <p>Infrastructure management involves keeping computer systems running smoothly and securely at all times.</p> <p>Desktop support means helping other people—whether customers or employees—use computer systems and software effectively.</p> <p>Starting salaries vary greatly, but the average is about $30,000 per year.</p> <p><em>*Remote entry-level roles are difficult to obtain. Regardless of your learning environment, if you do not have more than two years of tech professional experience, be prepared to seek on-premise roles.</em></p> <p><em>*Please note for graduates with less than two years of existing tech professional experience, while you’ll be on the path to your mid-level position, your first role after the training will generally be an entry-level tech support role in order to get the experience needed to advance into beyond entry-level positions.</em></p> </div> </dd> <dt class="accordion1-title" toggle> How can the course be free? Are there hidden fees? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>Most people who learn about us think: “Too good to be true.” We know it seems that way, but it’s true. Our services are provided at no cost to you, using funds we raise from foundations, corporations, government and generous individuals.</p> <p>The costs you can prepare for include transportation or childcare—expenses that take care of <em>you</em> so you can focus on your studies.</p> </div> </dd> <dt class="accordion1-title" toggle> Who is CompTIA? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>The Computing Technology Industry Association (CompTIA) is an association that represents the international technology community. We have partnered with its Creating IT Futures Foundation to create the IT-Ready Network and open new training sites around the country.</p> <p>The instruction we provide prepares you for the testing services offered by CompTIA. A CompTIA certificate gives employers proof that you have mastered a particular set of IT skills.</p> </div> </dd> <dt class="accordion1-title" toggle> What professional certifications can I earn? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>You will prepare to earn the CompTIA A+ certification, and the Google IT Support Professional Certificate. As a Per Scholas graduate, you may have access to advanced certifications as well like the Security+ certification and others.</p> </div> </dd> <dt class="accordion1-title" toggle> Is there a learner pre-training income policy? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>Yes, Per Scholas learners must meet the pre-training income policy requirements. View our Learner Pre-Training Income Policy <a href="https://perscholas-org.translate.goog/pre-training-income-policy/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en-GB" data-ol-has-click-handler="">here</a>.</p> </div> </dd> <dt class="accordion1-title" toggle> What if I don’t have a Laptop? What are the computer requirements? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p><span style="font-weight: 400;">Computer requirements are determined by each specific curriculum track. During the onboarding process, we will review each learner’s needs on a case-by-case basis. If you have any concerns about your situation, please elevate to the admissions team during the admissions process.</span></p> </div> </dd> <dt class="accordion1-title" toggle> I receive unemployment insurance benefits or other benefits that require me to spend time working or looking for work. Can I still enroll? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>Depending on the campus and course, Per Scholas training is approved for people receiving unemployment, as well as other benefits that would ordinarily require them to spend time working or looking for work. If you have questions or concerns about your situation, please contact admissions.</p> </div> </dd> <dt class="accordion1-title" toggle> I meet other requirements, but I am not a U.S. citizen and haven’t received my work authorization yet. Can I still apply? </dt> <dd class="accordion1-details" data-heightwatch> <div class="accordion1-inner -xw:4 -t:10"> <p>Unfortunately, we cannot process your application until you have received clearance to work in the U.S. However, if you are experiencing problems, we may be able to refer you to other organizations that may be able to help.</p> </div> </dd> <dt class="accordion1-title" toggle> I have a disability. 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