Visitor Information - iCentres

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</li> </ul> </div> </li> <li class="second-nav__item"> <a href="/supporting-your-business/marketing" class="second-nav__link">Marketing</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities" class="third-nav__link">Marketing opportunities</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities/business-events-exhibitions" class="third-nav__link">Business events</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/toolkits/cycling" class="third-nav__link">Cycling tourism industry guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities/national-tourism-website" class="third-nav__link">Free business listing</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/photography-imagery" class="third-nav__link">Free images and video</a> </li> <li 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href="/research-insights/about-our-visitors" class="second-nav__link">About our visitors</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/accommodation-types" class="third-nav__link">Accommodation types visitors use in Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/how-visitors-travel-to-scotland" class="third-nav__link">How visitors travel to and around Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/international" class="third-nav__link">International visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/planning-booking-behaviours" class="third-nav__link">Planning and booking behaviours</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/types" class="third-nav__link">Types of visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/uk" class="third-nav__link">UK visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/interests-activities" class="third-nav__link">Visitor interests and activities</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/visitor-survey" class="third-nav__link">Visitor survey</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/why-people-choose-scotland" class="third-nav__link">Why people choose Scotland</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/research-insights/about-our-industry" class="second-nav__link">About our industry</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/accommodation" class="third-nav__link">Accommodation in Scotland - occupancy statistics</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/cruise-tourism-insights" class="third-nav__link">Cruise tourism in Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/events-wellbeing-report" class="third-nav__link">Impact of events on wellbeing</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/covid-19-impact" class="third-nav__link">Impact of coronavirus (COVID-19)</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/scottish-tourism-observatory" class="third-nav__link">Scottish tourism observatory</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/tourism-employment" class="third-nav__link">Tourism employment</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/visitor-attractions" class="third-nav__link">Visitor attractions</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/research-insights/regions" class="second-nav__link">Regions</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/regions/aberdeen-aberdeenshire" class="third-nav__link">Aberdeen, Aberdeenshire and Moray Speyside</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/argyll-isles" class="third-nav__link">Argyll and the Isles</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/ayrshire-arran" class="third-nav__link">Ayrshire and Arran</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/dumfries-galloway" class="third-nav__link">Dumfries and Galloway</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/dundee-angus" class="third-nav__link">Dundee and Angus</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/edinburgh-lothians" class="third-nav__link">Edinburgh and the Lothians</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/fife" class="third-nav__link">Fife</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/glasgow-clyde-valley" class="third-nav__link">Glasgow and and the Clyde Valley</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/highlands" class="third-nav__link">Highlands</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/orkney" class="third-nav__link">Orkney</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/outer-hebrides" class="third-nav__link">Outer Hebrides</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/perthshire" class="third-nav__link">Perthshire</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/shetland" class="third-nav__link">Shetland</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/scottish-borders" class="third-nav__link">Scottish Borders</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/stirling-forth-valley" class="third-nav__link">Stirling and Forth Valley</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/national-parks" class="third-nav__link">Scotland's National Parks</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/research-insights/responsible-tourism" class="second-nav__link">Responsible tourism insights</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism/accessible" class="third-nav__link">Accessible and inclusive tourism insights</a> </li> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism/industry-research" class="third-nav__link">Tourism and events industry research</a> </li> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism/visitor-community-research" class="third-nav__link">Visitor and community research</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/research-insights/trends" class="second-nav__link">Trends</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/trends/consumer-trends" class="third-nav__link">Consumer trends for Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/trends/trends-for-tomorrow" class="third-nav__link">Travel trends for Scotland</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/research-insights/about-our-industry/statistics" class="second-nav__link">Latest statistics</a> </li> </ul> </div> </li> <li class="main-nav__item main-nav__item--with-children" data-main-nav-hover='main-nav__item--hover' id="test-main-nav-3" role="menuitem"> <button class="main-nav__link btn" data-main-navigation-toggle> Events <i class="icon icon-nav-arrow-down"></i> </button> <div class="second-nav"> <div class="second-nav__item second-nav__primary"> <a class="second-nav__link" href="/events" data-main-navigation-toggle> Events </a> </div> <ul class="second-nav__list"> <li class="second-nav__item"> <a href="/events/advice-materials" class="second-nav__link">Events planning advice and materials</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/events/advice-materials/data-protection" class="third-nav__link">Data protection</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/pr-communications-strategy-plan" class="third-nav__link">Developing a communications plan</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/events-marketing" class="third-nav__link">Developing an events marketing plan</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/eiag-updates-advice" class="third-nav__link">Event Industry Advisory Group</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/events-listing-service" class="third-nav__link">Events listing service</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/event-volunteering" class="third-nav__link">Event volunteering</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/food-drink-events" class="third-nav__link">Food and drink</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/health-safety" class="third-nav__link">Health and safety</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/policing" class="third-nav__link">Policing and security</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/sustainability" class="third-nav__link">Sustainable and accessible events</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/training-development" class="third-nav__link">Training and development</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/events/funding" class="second-nav__link">Funding for events</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/events/funding/national-events" class="third-nav__link">National events funding</a> </li> <li class="third-nav__item"> <a href="/events/funding/international-events" class="third-nav__link">International events funding</a> </li> <li class="third-nav__item"> <a href="/events/funding/supported-events" class="third-nav__link">Supported events</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/events/industry-events" class="second-nav__link">Industry events</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/events/industry-events/national-events-conference" class="third-nav__link">The National Events Conference</a> </li> <li class="third-nav__item"> <a href="/events/industry-events/travel-trade" class="third-nav__link">Travel Trade events and exhibitions</a> </li> <li class="third-nav__item"> <a href="/events/industry-events/events-training" class="third-nav__link">Upcoming events and training</a> </li> </ul> </div> </li> <li class="second-nav__item second-nav__item--promo"> <a href="/events"> <div class="promo-content"> <div class="promo-content__logo"> <svg class="es-bar__logo" width="570.6" height="84.6" viewBox="0 0 570.6 84.6"> <use xlink:href="#svg-es-logo"/> </svg> </div> <div class="promo-content__cta"> <p class="cta__text">Scotland, The Perfect Stage</p> <i class="icon icon-arrow-right"></i> </div> </div> </a> </li> </ul> </div> </li> <li class="main-nav__item" data-main-nav-hover="main-nav__item--hover" id="test-main-nav-4" role="menuitem"> <a class="main-nav__link" href="/news"> News </a> </li> <li class="main-nav__item main-nav__item--with-children" data-main-nav-hover='main-nav__item--hover' id="test-main-nav-5" role="menuitem"> <button class="main-nav__link btn" data-main-navigation-toggle> About us <i class="icon icon-nav-arrow-down"></i> </button> <div class="second-nav"> <div class="second-nav__item second-nav__primary"> <a class="second-nav__link" href="/about-us" data-main-navigation-toggle> About us </a> </div> <ul class="second-nav__list"> <li class="second-nav__item"> <a href="/about-us/what-we-do" class="second-nav__link">What we do</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/what-we-do/consultations" class="third-nav__link">Consultations</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/events" class="third-nav__link">Events</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/marketing" class="third-nav__link">Marketing</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/our-plans" class="third-nav__link">Our plans</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/quality-assurance" class="third-nav__link">Quality Assurance</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/themed-years" class="third-nav__link">Scotland's Themed Years</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/working-in-partnership/industry-leadership-group" class="third-nav__link">Tourism and Hospitality Industry Leadership Group</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/scottish-tourism-timeline" class="third-nav__link">Tourism timeline</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/visitor-information" class="third-nav__link">Visitor information</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/working-in-partnership/visitor-levy-expert-group" class="third-nav__link">Visitor Levy Expert Group</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/working-in-partnership" class="third-nav__link">Working in partnership</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/about-us/our-team" class="second-nav__link">Our team</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/our-team/chairman" class="third-nav__link">Chair</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/chief-executive" class="third-nav__link">Chief Executive</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/directorates" class="third-nav__link">Directorates</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/board" class="third-nav__link">The Board</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/board/board-minutes" class="third-nav__link">The Board minutes</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/about-us/our-policies" class="second-nav__link">Our policies</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/our-policies/equality" class="third-nav__link">Equality strategy</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/complaints-feedback" class="third-nav__link">Feedback and complaints</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/freedom-of-information" class="third-nav__link">Freedom of information</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/procurement" class="third-nav__link">Procurement policy</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/sustainability" class="third-nav__link">Sustainability policy</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/about-us/annual-corporate-reports" class="second-nav__link">Annual and corporate reports</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports/annual-report" class="third-nav__link">Our annual report</a> </li> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports/our-disclosures" class="third-nav__link">Our disclosures</a> </li> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports/sustainability-report" class="third-nav__link">Sustainability report</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/about-us/jobs-careers" class="second-nav__link">Jobs and careers</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="https://visitscotland.taleo.net/careersection/vs+external/jobsearch.ftl?lang=en&portal=8105010247" class="third-nav__link">Current vacancies</a> </li> <li class="third-nav__item"> <a href="/about-us/jobs-careers/early-careers" class="third-nav__link">Early careers</a> </li> <li class="third-nav__item"> <a href="/about-us/jobs-careers/life-at-visitscotland" class="third-nav__link">Life at VisitScotland</a> </li> <li class="third-nav__item"> <a href="/about-us/jobs-careers/recruitment-process" class="third-nav__link">Our recruitment process</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a href="/about-us/contact" class="second-nav__link">Contact us</a> <div class="third-nav"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/contact/eventscotland" class="third-nav__link">EventScotland</a> </li> <li class="third-nav__item"> <a href="/about-us/contact/regional-team" class="third-nav__link">Regional team</a> </li> </ul> </div> </li> </ul> </div> </li> </ul> </div> </div> </nav> <button id="main-nav-bar__search-show" class="main-nav-bar__search-show" data-toggle-search="navbar-search--show" data-test="main-nav-search-show-button"> <span class="sr-only">Search site</span><i class="icon icon-search"></i> </button> <form id="main-nav-bar__search-form" class="main-nav-bar__search-form d-none d-xl-block" role="search" aria-label="Site search" data-test="main-nav-search-form"> <div class="main-nav-bar__search-form__row"> <label for="query" class="sr-only">Search</label> <input class="main-nav-bar__search-form__row__input" type="text" placeholder="Search" name="query" autocomplete="off" id="query" /> <button aria-label="Close" class="sr-only" type="submit" tabindex="-1">Search site</button> <button id="main-nav-bar__search-hide" class="main-nav-bar__search-form__row__button"><span class="sr-only">Close</span><i class="icon icon-cross"></i></button> </div> </form> </div> </div> <div class="d-xl-none"> <nav aria-label="Main menu mobile"> <div class="mobile-nav-bar"> <div class="main-nav" id="mobile-nav" data-test-mobile-nav> <form class="mobile-nav-bar__search" role="search" aria-label="Mobile search search" action="/search" method="get" data-test="mobile-nav-search-form"> <div class="mobile-nav-bar__search__row"> <label for="query-mobile" class="sr-only">Search</label> <input class="mobile-nav-bar__search__row__input" type="text" placeholder="Search" name="query" id="query-mobile" /> <button class="mobile-nav-bar__search__row__button" type="submit"><span class="sr-only">Search site</span><i class="icon icon-search"></i></button> </div> </form> <ul class="main-nav__list"> <li class="main-nav__item main-nav__item--with-children"> <a class="main-nav__link " href="#mobile-second-nav-1" data-mobile-navigation-toggle="second-nav--show" data-nav-arrow-toggle data-test-mobile-main-toggle aria-expanded="false"> Supporting your business <i class="icon icon-chevron-down"></i> </a> <div class="second-nav" id="mobile-second-nav-1"> <ul class="second-nav__list"> <li class="second-nav__item"> <a class="second-nav__link" href="/supporting-your-business"> Supporting your business home</a> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-11" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Delivering a quality visitor experience<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-11"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience" class="third-nav__link">Delivering a quality visitor experience</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/camping-caravan-parks" class="third-nav__link" data-test-third-nav>Camping and caravan parks best practice guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/food-tourism-industry" class="third-nav__link" data-test-third-nav>Food tourism industry guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/hotels" class="third-nav__link" data-test-third-nav>Hotels best practice guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/self-catering" class="third-nav__link" data-test-third-nav>Self-catering best practice guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/small-serviced" class="third-nav__link" data-test-third-nav>Small serviced accommodation best practice guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/visitor-attractions" class="third-nav__link" data-test-third-nav>Visitor attractions best practice guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/brown-tourist-signs" class="third-nav__link" data-test-third-nav>Brown tourist signs</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/visitor-experience/scottish-thistle-awards" class="third-nav__link" data-test-third-nav>Scottish Thistle Awards</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-12" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Responsible tourism<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-12"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism" class="third-nav__link">Responsible tourism</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism/inclusion" class="third-nav__link" data-test-third-nav>Accessible and inclusive tourism</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism/climate-change" class="third-nav__link" data-test-third-nav>Climate change in Scotland</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism/green-certification-schemes" class="third-nav__link" data-test-third-nav>Green certification schemes</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism/climate-impact-guide" class="third-nav__link" data-test-third-nav>Reduce your climate impact guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism/responsible-visitor-guide" class="third-nav__link" data-test-third-nav>Responsible visitor industry guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/responsible-tourism/climate-change/sustainable-factsheets" class="third-nav__link" data-test-third-nav>Sustainable factsheets</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-13" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Advice<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-13"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/supporting-your-business/advice" class="third-nav__link">Advice</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/advice/copyright-policies-licensing" class="third-nav__link" data-test-third-nav>Copyright, licensing & government policy advice</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/advice/electronic-travel-authorisation" class="third-nav__link" data-test-third-nav>Electronic travel authorisation</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/advice/short-term-lets-legislation" class="third-nav__link" data-test-third-nav>Short-term lets legislation</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/advice/travel-distribution" class="third-nav__link" data-test-third-nav>Travel distribution</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/advice/visitor-levy" class="third-nav__link" data-test-third-nav>Visitor levy</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/advice/industry-relationship-manager" class="third-nav__link" data-test-third-nav>Your Industry Relationship Manager</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-14" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Digital skills<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-14"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/supporting-your-business/digital-skills" class="third-nav__link">Digital skills</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/digital-skills/artificial-intelligence" class="third-nav__link" data-test-third-nav>Using AI in your digital activities</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/digital-skills/digital-essentials" class="third-nav__link" data-test-third-nav>Essentials of digital marketing</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/digital-skills/getting-started" class="third-nav__link" data-test-third-nav>Get started with digital</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/digital-skills/improving-performance" class="third-nav__link" data-test-third-nav>Improve your online performance</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/digital-skills/know-your-customers" class="third-nav__link" data-test-third-nav>Know your customers</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-15" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Marketing<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-15"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/supporting-your-business/marketing" class="third-nav__link">Marketing</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities" class="third-nav__link" data-test-third-nav>Marketing opportunities</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities/business-events-exhibitions" class="third-nav__link" data-test-third-nav>Business events</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/toolkits/cycling" class="third-nav__link" data-test-third-nav>Cycling tourism industry guide</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities/national-tourism-website" class="third-nav__link" data-test-third-nav>Free business listing</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/photography-imagery" class="third-nav__link" data-test-third-nav>Free images and video</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities/calendar" class="third-nav__link" data-test-third-nav>Our marketing calendar</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing-toolkits" class="third-nav__link" data-test-third-nav>Toolkits</a> </li> <li class="third-nav__item"> <a href="/supporting-your-business/marketing/opportunities/press" class="third-nav__link" data-test-third-nav>Working with the press</a> </li> </ul> </div> </li> </ul> </div> </li> <li class="main-nav__item main-nav__item--with-children"> <a class="main-nav__link " href="#mobile-second-nav-2" data-mobile-navigation-toggle="second-nav--show" data-nav-arrow-toggle data-test-mobile-main-toggle aria-expanded="false"> Research and insights <i class="icon icon-chevron-down"></i> </a> <div class="second-nav" id="mobile-second-nav-2"> <ul class="second-nav__list"> <li class="second-nav__item"> <a class="second-nav__link" href="/research-insights"> Research and insights home</a> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-21" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>About our visitors<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-21"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors" class="third-nav__link">About our visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/accommodation-types" class="third-nav__link" data-test-third-nav>Accommodation types visitors use in Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/how-visitors-travel-to-scotland" class="third-nav__link" data-test-third-nav>How visitors travel to and around Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/international" class="third-nav__link" data-test-third-nav>International visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/planning-booking-behaviours" class="third-nav__link" data-test-third-nav>Planning and booking behaviours</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/types" class="third-nav__link" data-test-third-nav>Types of visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/uk" class="third-nav__link" data-test-third-nav>UK visitors</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/interests-activities" class="third-nav__link" data-test-third-nav>Visitor interests and activities</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/visitor-survey" class="third-nav__link" data-test-third-nav>Visitor survey</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-visitors/why-people-choose-scotland" class="third-nav__link" data-test-third-nav>Why people choose Scotland</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-22" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>About our industry<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-22"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/about-our-industry" class="third-nav__link">About our industry</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/accommodation" class="third-nav__link" data-test-third-nav>Accommodation in Scotland - occupancy statistics</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/cruise-tourism-insights" class="third-nav__link" data-test-third-nav>Cruise tourism in Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/events-wellbeing-report" class="third-nav__link" data-test-third-nav>Impact of events on wellbeing</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/covid-19-impact" class="third-nav__link" data-test-third-nav>Impact of coronavirus (COVID-19)</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/scottish-tourism-observatory" class="third-nav__link" data-test-third-nav>Scottish tourism observatory</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/tourism-employment" class="third-nav__link" data-test-third-nav>Tourism employment</a> </li> <li class="third-nav__item"> <a href="/research-insights/about-our-industry/visitor-attractions" class="third-nav__link" data-test-third-nav>Visitor attractions</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-23" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Regions<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-23"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/regions" class="third-nav__link">Regions</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/aberdeen-aberdeenshire" class="third-nav__link" data-test-third-nav>Aberdeen, Aberdeenshire and Moray Speyside</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/argyll-isles" class="third-nav__link" data-test-third-nav>Argyll and the Isles</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/ayrshire-arran" class="third-nav__link" data-test-third-nav>Ayrshire and Arran</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/dumfries-galloway" class="third-nav__link" data-test-third-nav>Dumfries and Galloway</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/dundee-angus" class="third-nav__link" data-test-third-nav>Dundee and Angus</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/edinburgh-lothians" class="third-nav__link" data-test-third-nav>Edinburgh and the Lothians</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/fife" class="third-nav__link" data-test-third-nav>Fife</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/glasgow-clyde-valley" class="third-nav__link" data-test-third-nav>Glasgow and and the Clyde Valley</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/highlands" class="third-nav__link" data-test-third-nav>Highlands</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/orkney" class="third-nav__link" data-test-third-nav>Orkney</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/outer-hebrides" class="third-nav__link" data-test-third-nav>Outer Hebrides</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/perthshire" class="third-nav__link" data-test-third-nav>Perthshire</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/shetland" class="third-nav__link" data-test-third-nav>Shetland</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/scottish-borders" class="third-nav__link" data-test-third-nav>Scottish Borders</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/stirling-forth-valley" class="third-nav__link" data-test-third-nav>Stirling and Forth Valley</a> </li> <li class="third-nav__item"> <a href="/research-insights/regions/national-parks" class="third-nav__link" data-test-third-nav>Scotland's National Parks</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-24" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Responsible tourism insights<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-24"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism" class="third-nav__link">Responsible tourism insights</a> </li> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism/accessible" class="third-nav__link" data-test-third-nav>Accessible and inclusive tourism insights</a> </li> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism/industry-research" class="third-nav__link" data-test-third-nav>Tourism and events industry research</a> </li> <li class="third-nav__item"> <a href="/research-insights/responsible-tourism/visitor-community-research" class="third-nav__link" data-test-third-nav>Visitor and community research</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-25" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Trends<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-25"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/research-insights/trends" class="third-nav__link">Trends</a> </li> <li class="third-nav__item"> <a href="/research-insights/trends/consumer-trends" class="third-nav__link" data-test-third-nav>Consumer trends for Scotland</a> </li> <li class="third-nav__item"> <a href="/research-insights/trends/trends-for-tomorrow" class="third-nav__link" data-test-third-nav>Travel trends for Scotland</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="/research-insights/about-our-industry/statistics">Latest statistics</a> </li> </ul> </div> </li> <li class="main-nav__item main-nav__item--with-children"> <a class="main-nav__link " href="#mobile-second-nav-3" data-mobile-navigation-toggle="second-nav--show" data-nav-arrow-toggle data-test-mobile-main-toggle aria-expanded="false"> Events <i class="icon icon-chevron-down"></i> </a> <div class="second-nav" id="mobile-second-nav-3"> <ul class="second-nav__list"> <li class="second-nav__item"> <a class="second-nav__link" href="/events"> Events home</a> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-31" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Events planning advice and materials<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-31"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/events/advice-materials" class="third-nav__link">Events planning advice and materials</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/data-protection" class="third-nav__link" data-test-third-nav>Data protection</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/pr-communications-strategy-plan" class="third-nav__link" data-test-third-nav>Developing a communications plan</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/events-marketing" class="third-nav__link" data-test-third-nav>Developing an events marketing plan</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/eiag-updates-advice" class="third-nav__link" data-test-third-nav>Event Industry Advisory Group</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/events-listing-service" class="third-nav__link" data-test-third-nav>Events listing service</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/event-volunteering" class="third-nav__link" data-test-third-nav>Event volunteering</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/food-drink-events" class="third-nav__link" data-test-third-nav>Food and drink</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/health-safety" class="third-nav__link" data-test-third-nav>Health and safety</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/policing" class="third-nav__link" data-test-third-nav>Policing and security</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/sustainability" class="third-nav__link" data-test-third-nav>Sustainable and accessible events</a> </li> <li class="third-nav__item"> <a href="/events/advice-materials/training-development" class="third-nav__link" data-test-third-nav>Training and development</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-32" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Funding for events<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-32"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/events/funding" class="third-nav__link">Funding for events</a> </li> <li class="third-nav__item"> <a href="/events/funding/national-events" class="third-nav__link" data-test-third-nav>National events funding</a> </li> <li class="third-nav__item"> <a href="/events/funding/international-events" class="third-nav__link" data-test-third-nav>International events funding</a> </li> <li class="third-nav__item"> <a href="/events/funding/supported-events" class="third-nav__link" data-test-third-nav>Supported events</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-33" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Industry events<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-33"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/events/industry-events" class="third-nav__link">Industry events</a> </li> <li class="third-nav__item"> <a href="/events/industry-events/national-events-conference" class="third-nav__link" data-test-third-nav>The National Events Conference</a> </li> <li class="third-nav__item"> <a href="/events/industry-events/travel-trade" class="third-nav__link" data-test-third-nav>Travel Trade events and exhibitions</a> </li> <li class="third-nav__item"> <a href="/events/industry-events/events-training" class="third-nav__link" data-test-third-nav>Upcoming events and training</a> </li> </ul> </div> </li> </ul> </div> </li> <li class="main-nav__item"> <a class="main-nav__link" href="/news" > News </a> </li> <li class="main-nav__item main-nav__item--with-children"> <a class="main-nav__link " href="#mobile-second-nav-5" data-mobile-navigation-toggle="second-nav--show" data-nav-arrow-toggle data-test-mobile-main-toggle aria-expanded="false"> About us <i class="icon icon-chevron-down"></i> </a> <div class="second-nav" id="mobile-second-nav-5"> <ul class="second-nav__list"> <li class="second-nav__item"> <a class="second-nav__link" href="/about-us"> About us home</a> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-51" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>What we do<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-51"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/what-we-do" class="third-nav__link">What we do</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/consultations" class="third-nav__link" data-test-third-nav>Consultations</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/events" class="third-nav__link" data-test-third-nav>Events</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/marketing" class="third-nav__link" data-test-third-nav>Marketing</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/our-plans" class="third-nav__link" data-test-third-nav>Our plans</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/quality-assurance" class="third-nav__link" data-test-third-nav>Quality Assurance</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/themed-years" class="third-nav__link" data-test-third-nav>Scotland's Themed Years</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/working-in-partnership/industry-leadership-group" class="third-nav__link" data-test-third-nav>Tourism and Hospitality Industry Leadership Group</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/scottish-tourism-timeline" class="third-nav__link" data-test-third-nav>Tourism timeline</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/visitor-information" class="third-nav__link" data-test-third-nav>Visitor information</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/working-in-partnership/visitor-levy-expert-group" class="third-nav__link" data-test-third-nav>Visitor Levy Expert Group</a> </li> <li class="third-nav__item"> <a href="/about-us/what-we-do/working-in-partnership" class="third-nav__link" data-test-third-nav>Working in partnership</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-52" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Our team<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-52"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/our-team" class="third-nav__link">Our team</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/chairman" class="third-nav__link" data-test-third-nav>Chair</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/chief-executive" class="third-nav__link" data-test-third-nav>Chief Executive</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/directorates" class="third-nav__link" data-test-third-nav>Directorates</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/board" class="third-nav__link" data-test-third-nav>The Board</a> </li> <li class="third-nav__item"> <a href="/about-us/our-team/board/board-minutes" class="third-nav__link" data-test-third-nav>The Board minutes</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-53" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Our policies<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-53"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/our-policies" class="third-nav__link">Our policies</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/equality" class="third-nav__link" data-test-third-nav>Equality strategy</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/complaints-feedback" class="third-nav__link" data-test-third-nav>Feedback and complaints</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/freedom-of-information" class="third-nav__link" data-test-third-nav>Freedom of information</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/procurement" class="third-nav__link" data-test-third-nav>Procurement policy</a> </li> <li class="third-nav__item"> <a href="/about-us/our-policies/sustainability" class="third-nav__link" data-test-third-nav>Sustainability policy</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-54" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Annual and corporate reports<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-54"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports" class="third-nav__link">Annual and corporate reports</a> </li> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports/annual-report" class="third-nav__link" data-test-third-nav>Our annual report</a> </li> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports/our-disclosures" class="third-nav__link" data-test-third-nav>Our disclosures</a> </li> <li class="third-nav__item"> <a href="/about-us/annual-corporate-reports/sustainability-report" class="third-nav__link" data-test-third-nav>Sustainability report</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-55" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Jobs and careers<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-55"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/jobs-careers" class="third-nav__link">Jobs and careers</a> </li> <li class="third-nav__item"> <a href="https://visitscotland.taleo.net/careersection/vs+external/jobsearch.ftl?lang=en&portal=8105010247" class="third-nav__link" data-test-third-nav>Current vacancies</a> </li> <li class="third-nav__item"> <a href="/about-us/jobs-careers/early-careers" class="third-nav__link" data-test-third-nav>Early careers</a> </li> <li class="third-nav__item"> <a href="/about-us/jobs-careers/life-at-visitscotland" class="third-nav__link" data-test-third-nav>Life at VisitScotland</a> </li> <li class="third-nav__item"> <a href="/about-us/jobs-careers/recruitment-process" class="third-nav__link" data-test-third-nav>Our recruitment process</a> </li> </ul> </div> </li> <li class="second-nav__item"> <a class="second-nav__link " href="#mobile-third-nav-56" data-mobile-navigation-toggle="third-nav--show" data-test-mobile-second-toggle>Contact us<i class="icon icon-chevron-down"></i></a> <div class="third-nav" id="mobile-third-nav-56"> <ul class="third-nav__list"> <li class="third-nav__item"> <a href="/about-us/contact" class="third-nav__link">Contact us</a> </li> <li class="third-nav__item"> <a href="/about-us/contact/eventscotland" class="third-nav__link" data-test-third-nav>EventScotland</a> </li> <li class="third-nav__item"> <a href="/about-us/contact/regional-team" class="third-nav__link" data-test-third-nav>Regional team</a> </li> </ul> </div> </li> </ul> </div> </li> </ul> </div> </div> </nav> </div> </header> <main id="main" class="clearfix"> <div class="share"> <div class="container"> <div class="row"> <div class="col-12 col-sm-8 col-md-7 align-self-center" > <nav class="page-breadcrumb" aria-label="Breadcrumb" data-test="breadcrumb"> <ul> <li><a href="/">Home</a></li> <li> <a href="/about-us" >About us</a> </li> <li> <a href="/about-us/what-we-do" >What we do</a> </li> <li> <a aria-current="page">Visitor information</a> </li> </ul> </nav> </div> </div> </div> </div> <div> <div> <article class="pt-5 has-edit-button" aria-label="main article"> <div class="banner__header__text no-image"> <div class="container"> <hgroup class="content-article pb-lg"> <h1 class="banner__header__text__title no-image"> Visitor information </h1> <p class="article__summary mb-1 mt-2 font-weight-bold">Learn more about our approach to visitor information through the channels we know visitors use to maximise our reach and influence in our key markets.</p> </hgroup> </div> </div> <div class="has-edit-button"> </div> <header data-test="page-header"> </header> <div class="background-auto-wrapper"> <div class="split-block bg-white" > <div class="has-edit-button"> </div> <div class="container py-lg" data-test="split-block"> <div class="row"> <div class="col-12 col-lg-7 split-block__first-column user-content"> <div data-test="split-block-body"> <p>As part of our strategy to grow the visitor economy, we’re changing the way we provide visitor information. This includes the decision to close our iCentre network.</p> <p>We want to make sure we are reaching the right audience at the right time on the right channels.</p> <p>Most visitors now use online resources and travel specialists to plan and book all aspects of their trips, including accommodation and activities, before they arrive at their destination.</p> <p>That's why we’re moving to a digital-first approach with a focus on influencing visitors in the planning stage of their trip before they leave home.</p> </div> <a href="/news/2024/changes-to-visitor-provision" class="button button--keyline button--icon-right mb-4 mt-2" aria-label='Read more about changing the way we provide visitor information' data-test='cta-button-secondary'>Read more about changing the way we provide visitor information<i class="icon icon-arrow-right"></i> </a> </div> <div class="col-12 col-lg-5 col-md-8"> <div class="anchor-link-list"> <h3>In this article:</h3> <ul class="anchor-link-list__list"> <li class="anchor-link-list__item"> <a class="anchor-link-list__link" href="#information">iCentre information</a> </li> <li class="anchor-link-list__item"> <a class="anchor-link-list__link" href="#properties">Withdrawing from owned and leased properties</a> </li> </ul> </div> </div> </div> </div> </div> <div class="background-auto bg-xxlight py-lg" id="information"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12 col-lg-7"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <h2 data-test="content-block-article-heading"> iCentre information </h2> <p>Due to significant changes to the way people plan their holidays, we are investing our expertise and resources into a digital-first strategy. This aims to influence visitors before they book to increase Scotland’s share of global travel.</p> <p>As a result, we are in the process of closing our iCentre network. </p> <p>The following provides some detailed background information about our iCentres.</p> </div> </div> </div> </div> </div> </div> </div> <div class="background-auto bg-xxlight" > <div class="has-edit-button"> </div> <div class="container py-lg"> <div class="row"> <div class="col-12 col-lg-7"> <h2 data-test="accordion-group__heading"></h2> <vs-accordion :number-of-accordions="3" :labels='{ closeAll: "Close all", openAll: "Open all", }' > <vs-accordion-item id="accordion-311906d6-0" ref="accordionItem-0" > <template slot="title">iCentre footfall over the past five financial years</template> <template slot="body"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <div class="table-responsive"> <table border="1" cellpadding="1" cellspacing="1" style="width:450px"> <tbody> <tr> <td> <p><strong>iCentre</strong></p> </td> <td style="width:90px"> <p><strong>Total<br /> annual footfall<br /> 2019-2020</strong></p> </td> <td style="width:91px"> <p><strong>Total<br /> annual footfall<br /> 2020-2021</strong></p> </td> <td style="width:89px"> <p><strong>Total<br /> annual footfall<br /> 2021-2022</strong></p> </td> <td style="width:89px"> <p><strong>Total<br /> annual footfall<br /> 2022-2023</strong></p> </td> <td style="width:86px"> <p><strong>Total<br /> annual footfall<br /> 2023-2024</strong></p> </td> </tr> <tr> <td> <p>Aberdeen</p> </td> <td style="width:90px"> <p>40,683</p> </td> <td style="width:91px"> <p>2,030</p> </td> <td style="width:89px"> <p>11,438</p> </td> <td style="width:89px"> <p>22,531</p> </td> <td style="width:86px"> <p>28,596</p> </td> </tr> <tr> <td> <p>Aberfoyle</p> </td> <td style="width:90px"> <p>72,333</p> </td> <td style="width:91px"> <p>7,378</p> </td> <td style="width:89px"> <p>41,691</p> </td> <td style="width:89px"> <p>57,634</p> </td> <td style="width:86px"> <p>54,407</p> </td> </tr> <tr> <td> <p>Aviemore</p> </td> <td style="width:90px"> <p>71,908</p> </td> <td style="width:91px"> <p>6,948</p> </td> <td style="width:89px"> <p>29,947</p> </td> <td style="width:89px"> <p>48,541</p> </td> <td style="width:86px"> <p>36,442</p> </td> </tr> <tr> <td> <p>Ballater</p> </td> <td style="width:90px"> <p>96,288</p> </td> <td style="width:91px"> <p>5,413</p> </td> <td style="width:89px"> <p>37,711</p> </td> <td style="width:89px"> <p>63,370</p> </td> <td style="width:86px"> <p>72,569</p> </td> </tr> <tr> <td> <p>Balloch</p> </td> <td style="width:90px"> <p>70,448</p> </td> <td style="width:91px"> <p>10,391</p> </td> <td style="width:89px"> <p>33,296</p> </td> <td style="width:89px"> <p>49,600</p> </td> <td style="width:86px"> <p>53,972</p> </td> </tr> <tr> <td> <p>Bowmore</p> </td> <td style="width:90px"> <p>23,306</p> </td> <td style="width:91px"> <p>1,732</p> </td> <td style="width:89px"> <p>7,688</p> </td> <td style="width:89px"> <p>10,050</p> </td> <td style="width:86px"> <p>14,330</p> </td> </tr> <tr> <td> <p>Brodick</p> </td> <td style="width:90px"> <p>25,586</p> </td> <td style="width:91px"> <p>1,887</p> </td> <td style="width:89px"> <p>11,890</p> </td> <td style="width:89px"> <p>21,391</p> </td> <td style="width:86px"> <p>19,459</p> </td> </tr> <tr> <td> <p>Craignure</p> </td> <td style="width:90px"> <p>66,085</p> </td> <td style="width:91px"> <p>5,778</p> </td> <td style="width:89px"> <p>27,379</p> </td> <td style="width:89px"> <p>47,317</p> </td> <td style="width:86px"> <p>50,496</p> </td> </tr> <tr> <td> <p>Dumfries</p> </td> <td style="width:90px"> <p>19,648</p> </td> <td style="width:91px"> <p>4,628</p> </td> <td style="width:89px"> <p>11,009</p> </td> <td style="width:89px"> <p>11,783</p> </td> <td style="width:86px"> <p>11,330</p> </td> </tr> <tr> <td> <p>Edinburgh</p> </td> <td style="width:90px"> <p>253,567</p> </td> <td style="width:91px"> <p>11,322</p> </td> <td style="width:89px"> <p>56,420</p> </td> <td style="width:89px"> <p>161,771</p> </td> <td style="width:86px"> <p>186,025</p> </td> </tr> <tr> <td> <p>Fort William</p> </td> <td style="width:90px"> <p>150,851</p> </td> <td style="width:91px"> <p>9,856</p> </td> <td style="width:89px"> <p>29,147</p> </td> <td style="width:89px"> <p>80,175</p> </td> <td style="width:86px"> <p>89,158</p> </td> </tr> <tr> <td> <p>Glasgow</p> </td> <td style="width:90px"> <p>102,085</p> </td> <td style="width:91px"> <p>2,872</p> </td> <td style="width:89px"> <p>19,369</p> </td> <td style="width:89px"> <p>56,568</p> </td> <td style="width:86px"> <p>68,198</p> </td> </tr> <tr> <td> <p>Inverness</p> </td> <td style="width:90px"> <p>112,397</p> </td> <td style="width:91px"> <p>8,252</p> </td> <td style="width:89px"> <p>32,171</p> </td> <td style="width:89px"> <p>73,037</p> </td> <td style="width:86px"> <p>77,286</p> </td> </tr> <tr> <td> <p>Jedburgh</p> </td> <td style="width:90px"> <p>23,695</p> </td> <td style="width:91px"> <p>3,815</p> </td> <td style="width:89px"> <p>13,311</p> </td> <td style="width:89px"> <p>19,666</p> </td> <td style="width:86px"> <p>23,521</p> </td> </tr> <tr> <td> <p>Kirkwall</p> </td> <td style="width:90px"> <p>139,036</p> </td> <td style="width:91px"> <p>3,368</p> </td> <td style="width:89px"> <p>23,251</p> </td> <td style="width:89px"> <p>74,322</p> </td> <td style="width:86px"> <p>122,662</p> </td> </tr> <tr> <td> <p>Lerwick</p> </td> <td style="width:90px"> <p>56,478</p> </td> <td style="width:91px"> <p>3,653</p> </td> <td style="width:89px"> <p>19,527</p> </td> <td style="width:89px"> <p>41,214</p> </td> <td style="width:86px"> <p>53,644</p> </td> </tr> <tr> <td> <p>Oban</p> </td> <td style="width:90px"> <p>147,424</p> </td> <td style="width:91px"> <p>12,717</p> </td> <td style="width:89px"> <p>41,225</p> </td> <td style="width:89px"> <p>73,199</p> </td> <td style="width:86px"> <p>59,700</p> </td> </tr> <tr> <td> <p>Perth</p> </td> <td style="width:90px"> <p>29,535</p> </td> <td style="width:91px"> <p>2,637</p> </td> <td style="width:89px"> <p>12,262</p> </td> <td style="width:89px"> <p>19,598</p> </td> <td style="width:86px"> <p>21,604</p> </td> </tr> <tr> <td> <p>Pitlochry</p> </td> <td style="width:90px"> <p>43,723</p> </td> <td style="width:91px"> <p>5,830</p> </td> <td style="width:89px"> <p>21,347</p> </td> <td style="width:89px"> <p>34,501</p> </td> <td style="width:86px"> <p>34,446</p> </td> </tr> <tr> <td> <p>Portree</p> </td> <td style="width:90px"> <p>99,801</p> </td> <td style="width:91px"> <p>6,619</p> </td> <td style="width:89px"> <p>23,067</p> </td> <td style="width:89px"> <p>51,214</p> </td> <td style="width:86px"> <p>54,043</p> </td> </tr> <tr> <td> <p>Rothesay</p> </td> <td style="width:90px"> <p>60,084</p> </td> <td style="width:91px"> <p>5,074</p> </td> <td style="width:89px"> <p>14,649</p> </td> <td style="width:89px"> <p>38,691</p> </td> <td style="width:86px"> <p>56,396</p> </td> </tr> <tr> <td> <p>St Andrews</p> </td> <td style="width:90px"> <p>94,548</p> </td> <td style="width:91px"> <p>5,555</p> </td> <td style="width:89px"> <p>27,022</p> </td> <td style="width:89px"> <p>53,921</p> </td> <td style="width:86px"> <p>68,609</p> </td> </tr> <tr> <td> <p>Stirling</p> </td> <td style="width:90px"> <p>84,118</p> </td> <td style="width:91px"> <p>11,554</p> </td> <td style="width:89px"> <p>27,434</p> </td> <td style="width:89px"> <p>44,445</p> </td> <td style="width:86px"> <p>59,008</p> </td> </tr> <tr> <td> <p>Stornoway</p> </td> <td style="width:90px"> <p>28,962</p> </td> <td style="width:91px"> <p>2,144</p> </td> <td style="width:89px"> <p>12,423</p> </td> <td style="width:89px"> <p>19,267</p> </td> <td style="width:86px"> <p>19,018</p> </td> </tr> <tr> <td> <p>Ullapool</p> </td> <td style="width:90px"> <p>34,296</p> </td> <td style="width:91px"> <p>2,798</p> </td> <td style="width:89px"> <p>10,426</p> </td> <td style="width:89px"> <p>28,767</p> </td> <td style="width:86px"> <p>31,719</p> </td> </tr> </tbody> </table> <p>Footfall has been collected at each location via the means of either electronic or manual visitor count system. Since November 2023, only manual trackers have been used to collate footfall.</p> </div> </div> </div> </div> </div> </div> </div> </template> </vs-accordion-item> <vs-accordion-item id="accordion-311906d6-1" ref="accordionItem-1" > <template slot="title">iCentre status, specifications, and closure dates</template> <template slot="body"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <table border="1" cellpadding="1" cellspacing="1" style="width:488px"> <tbody> <tr> <td> <p><strong>iCentre</strong></p> </td> <td> <p><strong>Building status</strong></p> </td> <td> <p><strong>Building size<br /> (square metre)</strong></p> </td> <td style="width:88px"> <p><strong>Building size<br /> (square foot)</strong></p> </td> <td style="width:135px"> <p><strong>Closure date</strong></p> </td> </tr> <tr> <td> <p>Aberdeen</p> </td> <td> <p>Leased </p> </td> <td> <p>218.30</p> </td> <td style="width:88px"> <p>2,349</p> </td> <td style="width:135px"> <p>30 September 2024</p> </td> </tr> <tr> <td> <p>Aberfoyle</p> </td> <td> <p>Leased </p> </td> <td>397.32 <p> </p> </td> <td style="width:88px"> <p>4,275</p> </td> <td style="width:135px"> <p>25 November 2024</p> </td> </tr> <tr> <td> <p>Aviemore</p> </td> <td> <p>Leased </p> </td> <td> <p>143.99</p> </td> <td style="width:88px"> <p>1,549</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Ballater</p> </td> <td> <p>Leased </p> </td> <td> <p>205.00</p> </td> <td style="width:88px"> <p>2,206</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Balloch</p> </td> <td> <p>Leased </p> </td> <td> <p>136.88</p> </td> <td style="width:88px"> <p>1,473</p> </td> <td style="width:135px"> <p>30 September 2024</p> </td> </tr> <tr> <td> <p>Bowmore</p> </td> <td> <p>Owned</p> </td> <td> <p>46.28</p> </td> <td style="width:88px"> <p>498</p> </td> <td style="width:135px"> <p>28 September 2024</p> </td> </tr> <tr> <td> <p>Brodick</p> </td> <td> <p>Owned</p> </td> <td> <p>131.76</p> </td> <td style="width:88px"> <p>1,418</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Craignure</p> </td> <td> <p>Owned</p> </td> <td> <p>175.00</p> </td> <td style="width:88px"> <p>1,883</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Dumfries</p> </td> <td> <p>Owned</p> </td> <td> <p>340.84</p> </td> <td style="width:88px"> <p>3,667</p> </td> <td style="width:135px"> <p>28 September 2024</p> </td> </tr> <tr> <td> <p>Edinburgh</p> </td> <td> <p>Leased </p> </td> <td> <p>168.00</p> </td> <td style="width:88px"> <p>1,808</p> </td> <td style="width:135px"> <p>1 February 2025</p> </td> </tr> <tr> <td> <p>Fort William</p> </td> <td> <p>Leased </p> </td> <td> <p>200.29</p> </td> <td style="width:88px"> <p>2,155</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Glasgow</p> </td> <td> <p>Leased </p> </td> <td> <p>129.10</p> </td> <td style="width:88px"> <p>1,389</p> </td> <td style="width:135px"> <p>5 January 2026</p> </td> </tr> <tr> <td> <p>Inverness</p> </td> <td> <p>Leased </p> </td> <td> <p>149.85</p> </td> <td style="width:88px"> <p>1,612</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Jedburgh</p> </td> <td> <p>Owned</p> </td> <td> <p>180.02</p> </td> <td style="width:88px"> <p>1,937</p> </td> <td style="width:135px"> <p>30 September 2024</p> </td> </tr> <tr> <td> <p>Kirkwall</p> </td> <td> <p>Leased </p> </td> <td> <p>130.50</p> </td> <td style="width:88px"> <p>1,404</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Lerwick</p> </td> <td> <p>Leased </p> </td> <td> <p>88.59</p> </td> <td style="width:88px"> <p>953</p> </td> <td style="width:135px"> <p>18 November 2024</p> </td> </tr> <tr> <td> <p>Oban</p> </td> <td> <p>Leased </p> </td> <td>106.22 <p> </p> </td> <td style="width:88px"> <p>1,143</p> </td> <td style="width:135px"> <p>22 October 2024</p> </td> </tr> <tr> <td> <p>Perth</p> </td> <td> <p>Leased </p> </td> <td> <p>219.12</p> </td> <td style="width:88px"> <p>2,358</p> </td> <td style="width:135px"> <p>30 September 2024</p> </td> </tr> <tr> <td> <p>Pitlochry</p> </td> <td> <p>Leased </p> </td> <td> <p>163.21</p> </td> <td style="width:88px"> <p>1,756</p> </td> <td style="width:135px"> <p>28 September 2024</p> </td> </tr> <tr> <td> <p>Portree</p> </td> <td> <p>Leased </p> </td> <td> <p>187.99</p> </td> <td style="width:88px"> <p>2,023</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>Rothesay</p> </td> <td> <p>Owned</p> </td> <td> <p>449.31</p> </td> <td style="width:88px"> <p>4,835</p> </td> <td style="width:135px"> <p>30 September 2025</p> </td> </tr> <tr> <td> <p>St Andrews</p> </td> <td> <p>Leased </p> </td> <td> <p>236.87</p> </td> <td style="width:88px"> <p>2,549</p> </td> <td style="width:135px"> <p>31 January 2025</p> </td> </tr> <tr> <td> <p>Stirling</p> </td> <td> <p>Leased </p> </td> <td> <p>69.21</p> </td> <td style="width:88px"> <p>745</p> </td> <td style="width:135px"> <p>28 September 2024</p> </td> </tr> <tr> <td> <p>Stornoway</p> </td> <td> <p>Leased </p> </td> <td> <p>97.10</p> </td> <td style="width:88px"> <p>1,045</p> </td> <td style="width:135px"> <p>4 October 2024</p> </td> </tr> <tr> <td> <p>Ullapool</p> </td> <td> <p>Leased </p> </td> <td> <p>62.60</p> </td> <td style="width:88px"> <p>674</p> </td> <td style="width:135px"> <p>28 September 2024</p> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> </div> </template> </vs-accordion-item> <vs-accordion-item id="accordion-311906d6-2" ref="accordionItem-2" > <template slot="title">iCentre financial records</template> <template slot="body"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <p>Browse a table with the financial records of each of our iCentres to get a better overview of their net income, expenses, and staff costs.</p> </div> </div> </div> </div> </div> </div> <div class="my-collapse container"> <div class="row"> <div class="col-12"> <div class="download" data-test="download" > <div class="has-edit-button"> </div> <div class="d-md-flex"> <div class="p-3"> <div class="download__details"> <div class="download__details__icon"> <img width="50" height="75" src="/webfiles/1731419019768/assets/dist/images/icons/download-pdf.svg" alt="" loading="lazy" /> </div> <h2 class="h4 my-0" data-test="download-title">iCentre financial data</h2> <p class="mt-0 mb-1 font-size-xxs" data-test="download-date">Published July 2024</p> <p class="my-0 font-size-xxs" data-test="download-description"></p> </div> </div> <div class="align-self-center ml-auto px-3 pb-3 pb-md-0"> <a download class="button button--icon-right" href="/binaries/content/assets/dot-org/pdf/about-us/icentre-financial-data-2020-2024.pdf" data-test="download-button" aria-label="Download iCentre financial data for the last five years in pdf (40Kb)">Download (40Kb)<i class="icon icon-download"></i></a> </div> </div> </div> </div> </div> </div> </template> </vs-accordion-item> </vs-accordion> </div> </div> </div> </div> <div class="background-auto bg-white py-lg" id="properties"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12 col-lg-7"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <h2 data-test="content-block-article-heading"> Withdrawing from owned and leased properties </h2> <p>All our iCentres were operational from the announcement in March until September 2024. A two-year phased closure programme is now underway with the expectation that all our iCentres will close by early 2026 at the latest.</p> <p>The Scottish Government has issued disposal of property guidance - Scottish Public Finance Manual (SPFM) and we have responsibilities under the Community Empowerment (Scotland) Act 2015.</p> <p><a href="http://www.gov.scot/publications/scottish-public-finance-manual/property-acquisition-disposal-and-management/spfm-disposal-of-assets-guidance/">Read the disposal of property guidance on gov.scot.</a></p> <p><a href="http://www.gov.scot/binaries/content/documents/govscot/publications/factsheet/2017/02/community-empowerment-scotland-act-summary/documents/community-empowerment-act-summary-pdf/community-empowerment-act-summary-pdf/govscot%3Adocument/Community%2BEmpowerment%2BAct%2B-%2Bsummary.pdf">Browse information on the Community Empowerment (Scotland) Act 2015 on gov.scot.</a></p> </div> </div> </div> </div> </div> </div> </div> <div class="background-auto bg-white" > <div class="has-edit-button"> </div> <div class="container py-lg"> <div class="row"> <div class="col-12 col-lg-7"> <h2 data-test="accordion-group__heading">iCentre closure programme</h2> <vs-accordion :number-of-accordions="2" :labels='{ closeAll: "Close all", openAll: "Open all", }' > <vs-accordion-item id="accordion-f6b7341a-0" ref="accordionItem-0" > <template slot="title">Owned properties</template> <template slot="body"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <p>Where VisitScotland owns a property, we follow the following process.</p> </div> </div> </div> </div> </div> </div> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <h3>1. Transfer of property within the Scottish public sector</h3> <p>In line with our duties, before offering land and property for sale elsewhere, we must notify Scottish Government so that the property can be advertised to other public bodies. This process allows for the transfer of property held within the Scottish public sector at market value.</p> <p>The process takes one month and must be completed before commencing marketing or entering into a commitment to sell elsewhere. Where a public body expresses an interest to acquire any of our owned iCentre properties, the transfer should be undertaken following SPFM guidance.</p> </div> </div> </div> </div> </div> </div> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <h3>2. Transfer of property to community bodies</h3> <p>Registered community bodies can request to buy, lease, manage or use the iCentres we own under the Community Empowerment Act. To make an asset transfer request, an organisation needs to be a "community transfer body" as it is defined in section 77 of the Act.</p> <p>A community body must set out its plans for the property, detailing what benefits it will bring. We would consider whether proposals will improve economic development, regeneration, health, or social or environmental wellbeing, or reduce inequalities. We must agree to the request unless there are reasonable grounds for refusal.  </p> <p>All interested proposals would be assessed in line with the criteria set out in the Community Empowerment Act. All decisions would be assessed with recommendations provided to VisitScotland leadership group, Board, and notification would be provided to Scottish Government of any decision.</p> <p>A registered community body can put in a note of interest at anytime. If there was interest from both a public body and a community body, we would seek advice from Scottish Government. If you would like to register your interest in an iCentre, please contact our team on <a style="color:blue; text-decoration:underline" href="mailto:iCentrecontact@visitscotland.com?subject=RE%3A%20iCentre%20closure%20programme">iCentrecontact@visitscotland.com</a>.</p> <p>Our teams are engaging with stakeholders and where community bodies register an interest in taking over any of our owned iCentres, we will engage with them in that process in line with our duties under the Act.</p> <p>If there is no community interest the next stage would be to progress to the open market.</p> </div> </div> </div> </div> </div> </div> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <h3>3. Open market</h3> <p>Once the first two stages have been exhausted, we would look to the commercial market to dispose of owned properties. We would consider the following two options:</p> <ol> <li>Traditional marketing and sale: We would use Graham + Sibbald, our appointed estates professionals, to act as surveyors and agents along with appointed property solicitors to act on our behalf in the sale.</li> <li>Sale by auction: Scottish Government has an agreed auctioneer within its government procurement framework which we could use to sell a property. Auctions typically run once a quarter.</li> </ol> </div> </div> </div> </div> </div> </div> </template> </vs-accordion-item> <vs-accordion-item id="accordion-f6b7341a-1" ref="accordionItem-1" > <template slot="title">Leased properties</template> <template slot="body"> <div class="container" data-test="content-block-article"> <div class="row"> <div class="col-12"> <div class="content-article"> <div class="user-content content-article__layout" data-test="content-block-article-body"> <div class="content-article__content-column"> <p>The approach for all leases will be to exit in line with lease end dates or break options. However, there will be instances where this is not possible due to the term of the lease in which we will require to sub-let or reassign leases for the remainder of the term.</p> <p>We’ll work with the local authority or public bodies to understand the preference of a sub lease or assignation and ensure any interest from communities is considered in this process.</p> <p>For commercial landlords, we will also assess viable community interest however the commercial leases do come at market value rates unlike the discounted local authority rents. 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