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How to change account ownership – Vimeo Help Center

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href="/hc/en-us/articles/20950416001041-How-many-team-members-can-I-add-to-my-Vimeo-account" class="sidenav-item ">How many team members can I add to my Vimeo account?</a> </li> <li> <a href="/hc/en-us/articles/12425417783697-Team-member-types" class="sidenav-item ">Team member types</a> </li> <li> <a href="/hc/en-us/articles/12425463234705-Manage-the-number-of-seats-on-your-Vimeo-account" class="sidenav-item ">Manage the number of seats on your Vimeo account</a> </li> <li> <a href="/hc/en-us/articles/12425434123793-How-to-add-team-members-to-your-account" class="sidenav-item ">How to add team members to your account</a> </li> <li> <a href="/hc/en-us/articles/12425449680273-How-to-accept-an-invitation-to-join-a-team" class="sidenav-item ">How to accept an invitation to join a team </a> </li> <li> <a href="/hc/en-us/articles/12425463479697-How-to-change-account-ownership" class="sidenav-item current-article">How to change account ownership</a> </li> </ul> <a href="/hc/en-us/sections/12402598296721-Team-management" class="article-sidebar-item">See more</a> </div> </div> </aside> <article id="main-content" class="article"> <div class="art-pd"> <header class="article-header"> <h1 title="How to change account ownership" class="article-title"> How to change account ownership </h1> <!--<div class="article-author"> <div class="article-meta"> <ul class="meta-group"> <li class="meta-data"><time datetime="2024-06-05T18:23:48Z" title="2024-06-05T18:23:48Z" data-datetime="relative">June 05, 2024 18:23</time></li> <li class="meta-data">Updated</li> </ul> </div> </div>--> </header> <section class="article-info"> <div class="article-content"> <div class="article-body"><h3 id="h_01HZMT4H5PTV4GN96N4KP9JSC6">How can I change account ownership?</h3> <p><span style="font-weight: 400;">If you are the current account owner of a team account and would like to transfer account ownership to a different team member on your account, </span><span style="font-weight: 400;">follow the steps below. If you'd like to transfer ownership to an email address not associated with a Vimeo account, skip to step 4.&nbsp;</span></p> <ol> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Change the account password of your team account to a temporary one that you can give to the team member whom you’d like to make the new account owner.&nbsp;</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Remove the team member you’d like to make the new account owner from your account.&nbsp;</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Have the removed team member delete their account completely from Vimeo, as an email address can only be linked to one Vimeo account. (Alternatively, the new owner could change the email address on their personal account to a different email).</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Log in to the team account (via the current email address), and head to your <a href="https://vimeo.com/settings/account/general" target="_blank" rel="noopener noreferrer"><strong>Account Settings</strong></a> page.</span></li> <li style="font-weight: 400;" aria-level="1"> <span style="font-weight: 400;">Click </span><strong>Edit</strong><span style="font-weight: 400;"> next to your current email address.&nbsp;</span> </li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Enter the email address of the new account owner. After you change the email address associated with your Vimeo account, a notification email will be sent to both the old and new email addresses.</span></li> </ol> <p><span style="font-weight: 400;">Once that is done, you can hand the new credentials off to the new account member and they can log into the account and update the temporary password. Make sure to have them update the billing information as well if needed.</span></p> <h3 id="h_01HZMT64Z7T2G0PMRVCJ2F16VW">What if I am not the account owner?</h3> <p>If the owner of the account has left your company or is otherwise unable to log in to Vimeo, please <a href="https://vimeo.com/help/contact?" target="_blank" rel="noopener noreferrer">contact us</a>. 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