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FAQ - Ampero

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)}.mobiles_align_justify{justify-content:space-between}.w-hwrapper>.mobiles_align_justify,.mobiles_align_justify>.w-btn{width:100%}.w-hwrapper.stack_on_mobiles{display:block}.w-hwrapper.stack_on_mobiles>:not(script){display:block;margin:0 0 var(--hwrapper-gap,1.2rem)}.w-hwrapper.stack_on_mobiles>:last-child{margin-bottom:0}.g-cols.via_grid[style*="--mobiles-gap"]{grid-gap:var(--mobiles-gap,1.5rem)}}@media (max-width:1380px){.g-cols.laptops-cols_1{grid-template-columns:100%}.g-cols.laptops-cols_1.reversed>div:last-of-type{order:-1}.g-cols.laptops-cols_2{grid-template-columns:repeat(2,1fr)}.g-cols.laptops-cols_3{grid-template-columns:repeat(3,1fr)}.g-cols.laptops-cols_4{grid-template-columns:repeat(4,1fr)}.g-cols.laptops-cols_5{grid-template-columns:repeat(5,1fr)}.g-cols.laptops-cols_6{grid-template-columns:repeat(6,1fr)}.g-cols.laptops-cols_1-2{grid-template-columns:1fr 2fr}.g-cols.laptops-cols_2-1{grid-template-columns:2fr 1fr}.g-cols.laptops-cols_2-3{grid-template-columns:2fr 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(max-width:1024px){.g-cols.tablets-cols_1{grid-template-columns:100%}.g-cols.tablets-cols_1.reversed>div:last-of-type{order:-1}.g-cols.tablets-cols_2{grid-template-columns:repeat(2,1fr)}.g-cols.tablets-cols_3{grid-template-columns:repeat(3,1fr)}.g-cols.tablets-cols_4{grid-template-columns:repeat(4,1fr)}.g-cols.tablets-cols_5{grid-template-columns:repeat(5,1fr)}.g-cols.tablets-cols_6{grid-template-columns:repeat(6,1fr)}.g-cols.tablets-cols_1-2{grid-template-columns:1fr 2fr}.g-cols.tablets-cols_2-1{grid-template-columns:2fr 1fr}.g-cols.tablets-cols_2-3{grid-template-columns:2fr 3fr}.g-cols.tablets-cols_3-2{grid-template-columns:3fr 2fr}.g-cols.tablets-cols_1-3{grid-template-columns:1fr 3fr}.g-cols.tablets-cols_3-1{grid-template-columns:3fr 1fr}.g-cols.tablets-cols_1-4{grid-template-columns:1fr 4fr}.g-cols.tablets-cols_4-1{grid-template-columns:4fr 1fr}.g-cols.tablets-cols_1-5{grid-template-columns:1fr 5fr}.g-cols.tablets-cols_5-1{grid-template-columns:5fr 1fr}.g-cols.tablets-cols_1-2-1{grid-template-columns:1fr 2fr 1fr}.g-cols.tablets-cols_1-3-1{grid-template-columns:1fr 3fr 1fr}.g-cols.tablets-cols_1-4-1{grid-template-columns:1fr 4fr 1fr}}@media (max-width:600px){.g-cols.mobiles-cols_1{grid-template-columns:100%}.g-cols.mobiles-cols_1.reversed>div:last-of-type{order:-1}.g-cols.mobiles-cols_2{grid-template-columns:repeat(2,1fr)}.g-cols.mobiles-cols_3{grid-template-columns:repeat(3,1fr)}.g-cols.mobiles-cols_4{grid-template-columns:repeat(4,1fr)}.g-cols.mobiles-cols_5{grid-template-columns:repeat(5,1fr)}.g-cols.mobiles-cols_6{grid-template-columns:repeat(6,1fr)}.g-cols.mobiles-cols_1-2{grid-template-columns:1fr 2fr}.g-cols.mobiles-cols_2-1{grid-template-columns:2fr 1fr}.g-cols.mobiles-cols_2-3{grid-template-columns:2fr 3fr}.g-cols.mobiles-cols_3-2{grid-template-columns:3fr 2fr}.g-cols.mobiles-cols_1-3{grid-template-columns:1fr 3fr}.g-cols.mobiles-cols_3-1{grid-template-columns:3fr 1fr}.g-cols.mobiles-cols_1-4{grid-template-columns:1fr 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.l-section.type_sticky:first-of-type>.l-section-h{padding-bottom:var(--header-sticky-height)!important}}@media screen and (min-width:1530px){.g-cols.via_flex.type_default>.wpb_column.stretched:first-of-type{margin-left:min( calc( var(--site-content-width) / 2 + 0px / 2 + 1.5rem - 50vw),-1rem )}.g-cols.via_flex.type_default>.wpb_column.stretched:last-of-type{margin-right:min( calc( var(--site-content-width) / 2 + 0px / 2 + 1.5rem - 50vw),-1rem )}.l-main .alignfull, .w-separator.width_screen,.g-cols.via_grid>.wpb_column.stretched:first-of-type,.g-cols.via_flex.type_boxes>.wpb_column.stretched:first-of-type{margin-left:min( calc( var(--site-content-width) / 2 + 0px / 2 - 50vw ),-2.5rem )}.l-main .alignfull, .w-separator.width_screen,.g-cols.via_grid>.wpb_column.stretched:last-of-type,.g-cols.via_flex.type_boxes>.wpb_column.stretched:last-of-type{margin-right:min( calc( var(--site-content-width) / 2 + 0px / 2 - 50vw ),-2.5rem )}}@media 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vc_column_container type_sticky"><div class="vc_column-inner"><div class="w-separator size_small"></div><div class="wpb_text_column"><div class="wpb_wrapper"><h1><strong>Frequently asked questions</strong></h1> </div></div><div class="w-separator size_medium"></div><div class="wpb_text_column"><div class="wpb_wrapper"><p>Didn‘t find what you were looking for?</p> </div></div><div class="w-separator size_small"></div><div class="w-btn-wrapper align_none"><a class="w-btn us-btn-style_1 icon_atright" href="https://www.ampero.ai/contact/#book-a-meeting"><span class="w-btn-label">Let&#8217;s Talk</span><i class="fal fa-fal fa-long-arrow-right"></i></a></div></div></div><div class="wpb_column vc_column_container us_custom_40d5f869 has_text_color"><div class="vc_column-inner"><div class="w-tabs us_custom_40335868 has_text_color style_default switch_click accordion has_scrolling remove_indents" style="--sections-title-size:1.8rem"><div class="w-tabs-sections titles-align_none icon_plus cpos_right"><div class="w-tabs-section" id="d6cc"><button class="w-tabs-section-header" aria-controls="content-d6cc" aria-expanded="false"><p class="w-tabs-section-title">How can I access the platform?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-d6cc"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>You can access the software through any common web browser. Relevant portfolio data gets transferred via a secure API.</p> <p>Each user is granted access based on client-specific authorizations, enabling them to analyse either the entire client‘s portfolio or a subset of assigned assets.</p> </div></div></div></div></div><div class="w-tabs-section" id="g788"><button class="w-tabs-section-header" aria-controls="content-g788" aria-expanded="false"><p class="w-tabs-section-title">Which browsers can I use?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-g788"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>All modern browsers (Edge, Firefox, Chrome, Safari, etc.) are supported.</p> </div></div></div></div></div><div class="w-tabs-section" id="q83a"><button class="w-tabs-section-header" aria-controls="content-q83a" aria-expanded="false"><p class="w-tabs-section-title">Does the software support Azure AD and SSO?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-q83a"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>Yes, it supports Single Sign-On (SSO) through all major industry access protocols such as LDAP, OIDC, and SAML.</p> </div></div></div></div></div><div class="w-tabs-section" id="z8e0"><button class="w-tabs-section-header" aria-controls="content-z8e0" aria-expanded="false"><p class="w-tabs-section-title">How do you store data?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-z8e0"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>Data is stored in the SAP Cloud on SAP HANA and is encrypted at rest. The SAP data center is located in Frankfurt, Germany.</p> </div></div></div></div></div><div class="w-tabs-section" id="e98d"><button class="w-tabs-section-header" aria-controls="content-e98d" aria-expanded="false"><p class="w-tabs-section-title">How is data (technical, financial, third-party) imported?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-e98d"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>Data is imported through integration with relevant systems (e.g., SCADA, AM, and ERP), using industry-standard communication protocols. Data can also be imported through file imports in compatible formats like CSV and XLS.</p> </div></div></div></div></div><div class="w-tabs-section" id="pa46"><button class="w-tabs-section-header" aria-controls="content-pa46" aria-expanded="false"><p class="w-tabs-section-title">How up-to-date is the data on the platform?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-pa46"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>Technical data is loaded every night to keep it up-to-date to the last calendar day. Our objective is to provide access to all technical data until 23:59 of the respective day.</p> <p>Based on daily production data, we calculate precise estimates for financial data to date, so that you benefit from accurate financials, even if the latest financials were not booked yet.</p> </div></div></div></div></div><div class="w-tabs-section" id="daf9"><button class="w-tabs-section-header" aria-controls="content-daf9" aria-expanded="false"><p class="w-tabs-section-title">What technical interfaces do you offer?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-daf9"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>Connections to the most common systems (e.g., Breeze, Rotorsoft, be4Vision, Vestas Online Business, and Bazefield) are already integrated.</p> <p>Further connections required by clients will be developed and implemented on demand.</p> </div></div></div></div></div><div class="w-tabs-section" id="wbb1"><button class="w-tabs-section-header" aria-controls="content-wbb1" aria-expanded="false"><p class="w-tabs-section-title">Is it possible to get technical benchmarks for, e.g., turbine types?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-wbb1"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_29eeb5a8 has_text_color"><div class="wpb_wrapper"><p>Currently, our software focuses on internal benchmarking within a client´s portfolio.</p> <p>This approach enables our clients to benchmark individual assets against their global portfolio.</p> </div></div></div></div></div><div class="w-tabs-section" id="dc61"><button class="w-tabs-section-header" aria-controls="content-dc61" aria-expanded="false"><p class="w-tabs-section-title">Am I, as an asset manager, able to use this software for the assets I manage for my client?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-dc61"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>While our clients are investors (asset owners), they can grant access to their asset managers at no extra charge.</p> </div></div></div></div></div><div class="w-tabs-section" id="fd09"><button class="w-tabs-section-header" aria-controls="content-fd09" aria-expanded="false"><p class="w-tabs-section-title">How are projects shared between several investors managed in the software?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-fd09"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>The representation of projects shared across multiple investors depends on the data availability: this can either entail a complete mapping of the entire park (100%) or a proportional representation based on the data at hand.</p> </div></div></div></div></div><div class="w-tabs-section" id="pdad"><button class="w-tabs-section-header" aria-controls="content-pdad" aria-expanded="false"><p class="w-tabs-section-title">How much does it cost?</p><div class="w-tabs-section-control"></div></button><div class="w-tabs-section-content" id="content-pdad"><div class="w-tabs-section-content-h i-cf"><div class="wpb_text_column us_custom_5abec90d has_text_color"><div class="wpb_wrapper"><p>Our software follows a pricing model based on portfolio size, not the number of users to ensure transparency and planning.</p> </div></div></div></div></div></div></div></div></div></div></div></section> </main> </div> <footer id="page-footer" class="l-footer" itemscope itemtype="https://schema.org/WPFooter"><section class="l-section wpb_row height_medium color_footer-bottom"><div class="l-section-h i-cf"><div class="g-cols vc_row via_grid cols_custom 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