CRM Software Online Training Courses | LinkedIn Learning, formerly Lynda.com

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{"@context":"http://schema.org/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"All topics","item":"https://www.linkedin.com/learning/browse"},{"@type":"ListItem","position":2,"name":"Business","item":"https://www.linkedin.com/learning/topics/business"},{"@type":"ListItem","position":3,"name":"Business Software and Tools","item":"https://www.linkedin.com/learning/topics/business-software-and-tools"}]} </script> <section class="core-section-container my-3"> <h1 class="core-section-container__main-title main-title"> <b>CRM Software</b> Online Training Courses </h1>   <div class="core-section-container__content break-words"> <p> Customer relationship management (CRM) software is used to manage and optimize interactions with current and potential customers. CRM software can help you increase sales, improve customer service, and grow your business. Explore courses that introduce you to different CRM platforms—including Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365—and show you how to use each one effectively. </p> </div> </section> <section class="core-section-container my-3">    <div class="core-section-container__content break-words">  <section class="slide-list relative trending-courses"> <header class="slide-list__header mb-1.5"> <h2 class="slide-list__heading font-bold mb-0.5 text-color-text text-lg">Trending courses</h2>  </header> <div class="slide-list__nav"> <div class="slide-list__nav-wrap absolute flex h-full items-center top-0 z-1 slide-list__nav-wrap--prev left-[-20px]"> <div class="previous-slide-list__a11y-notification sr-only hidden" role="alert"> No more previous content </div> <button data-tracking-control-name="learning-topics_trending-courses_slide_list_prev_button" class="slide-list__nav-button btn-sm btn-overlay cursor-pointer disabled:hidden" aria-label="Trending courses previous slide" 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class="search-results-header__count">603</span>Results for "CRM Software"  </h1>  </div> <ul class="results-list"> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/learning-microsoft-dynamics-365-the-basics?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Learning Microsoft Dynamics 365: The Basics </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Learning Microsoft Dynamics 365: The Basics" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQHkkhOe92GYZg/learning-public-crop_288_512/learning-public-crop_288_512/0/1568667115169?e=2147483647&v=beta&t=k5L-9Z8EQnwtkYZMnSc8FvUJatldMZZjlwcCsbnXGXo"> <div class="search-entity-media__duration"> 1h 46m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Learning Microsoft Dynamics 365: The Basics </h3> <h4 class="base-search-card__subtitle"> By: Gini von Courter </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">106,122 viewers</span> <span class="base-search-card__metadata-item">Released Apr 26, 2019</span> </div> </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/learning-hubspot?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Learning HubSpot </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Learning HubSpot" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQGr6jam-KHovQ/learning-public-crop_288_512/learning-public-crop_288_512/0/1623084968791?e=2147483647&v=beta&t=jHkG8ro3A0vSaKTLr7gMTGkvGgHL4bvZEcEvk2a3dJ0"> <div class="search-entity-media__duration"> 1h 49m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Learning HubSpot </h3> <h4 class="base-search-card__subtitle"> By: David Rivers </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">23,401 viewers</span> <span class="base-search-card__metadata-item">Released Jun 9, 2021</span> </div> </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/salesforce-essential-training-2021?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Salesforce Essential Training (2021) </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Salesforce Essential Training (2021)" 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data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQFNFWRv3Zq8EQ/learning-public-crop_288_512/learning-public-crop_288_512/0/1568060469594?e=2147483647&v=beta&t=Q2UPxRc3AJdqhnfttzg1HBc6TrHh4w9MVXqRfv0kmN0"> <div class="search-entity-media__duration"> 1h 20m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Learning HubSpot CRM </h3> <h4 class="base-search-card__subtitle"> By: David Rivers </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">41,582 viewers</span> <span class="base-search-card__metadata-item">Released Jul 8, 2019</span> </div> </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/crm-basics-unlock-business-growth-through-relationships/data-management-101?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Data management 101 </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Data management 101" data-delayed-url="https://media.licdn.com/dms/image/v2/D4D0DAQH91qfD4RR1gw/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1710429959253?e=2147483647&v=beta&t=M4uDMA6fZjqVt-rxWKQ6WAGB995XuWl0ZzUAU_obEcs"> <div class="search-entity-media__duration"> 3m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Data management 101 </h3> <h4 class="base-search-card__subtitle"> From: CRM Basics: Unlock Business Growth through Relationships </h4> <p class="base-search-card__identifier"> Video 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data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQF66T3z2abThg/learning-public-crop_288_512/learning-public-crop_288_512/0/1567113726944?e=2147483647&v=beta&t=qwp3tIPg8AXxUsZ5aJ0v4jNDKUHi4h4EBPNrMuaE-wI"> <div class="search-entity-media__duration"> 1h 28m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Salesforce Administrator Cert Prep: The Basics </h3> <h4 class="base-search-card__subtitle"> By: Mike Wheeler </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">22,474 viewers</span> <span class="base-search-card__metadata-item">Released Sep 19, 2018</span> </div> </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/salesforce-administrator-cert-prep-1-introduction-to-administrator-certification-and-setup?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Salesforce Administrator Cert Prep: 1 Introduction to Administrator Certification and Setup </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Salesforce Administrator Cert Prep: 1 Introduction to Administrator Certification and Setup" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQF4lRj6gc8MvQ/learning-public-crop_288_512/learning-public-crop_288_512/0/1567117741877?e=2147483647&v=beta&t=smnstfYEyxsDsPcnaSYSTv3j4rfMsYSsjtWYx9UoDT8"> <div class="search-entity-media__duration"> 49m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Salesforce Administrator Cert Prep: 1 Introduction to Administrator Certification and Setup </h3> <h4 class="base-search-card__subtitle"> By: Mike Wheeler </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">32,430 viewers</span> <span class="base-search-card__metadata-item">Released Sep 19, 2018</span> </div> </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/microsoft-dynamics-365-fundamentals-erp-mb-920-exam-tips/accounts-payables-and-accounts-receivables?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Accounts payables and 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bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/salesforce-tips/create-consistent-naming-conventions?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Create consistent naming conventions </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Create consistent naming conventions" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQGtZVA-iZLrSQ/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1567114825665?e=2147483647&v=beta&t=aMa5KnjjbNFHWMGiZzj8scPZWAbXBYCkOvPrYHmdlYs"> <div class="search-entity-media__duration"> 1m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Create consistent naming conventions </h3> <h4 class="base-search-card__subtitle"> From: Salesforce Tips </h4> <p class="base-search-card__identifier"> Video </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/cert-prep-salesforce-certified-administrator?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Cert Prep: Salesforce Certified Administrator </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Cert Prep: Salesforce Certified Administrator" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQFwZBmnkZr_VA/learning-public-crop_288_512/learning-public-crop_288_512/0/1568062960950?e=2147483647&v=beta&t=7uMUWa2rfc013-_kk_VCE_zH5vU886lcNb2JqKgjvVE"> <div class="search-entity-media__duration"> 1h 19m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Cert Prep: Salesforce Certified Administrator </h3> <h4 class="base-search-card__subtitle"> By: Christopher Matthew Spencer </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">56,143 viewers</span> <span class="base-search-card__metadata-item">Released Aug 16, 2018</span> </div> </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/microsoft-dynamics-365-fundamentals-erp-mb-920-exam-tips/dynamics-365-finance-features?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Dynamics 365 Finance features </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Dynamics 365 Finance features" data-delayed-url="https://media.licdn.com/dms/image/v2/C560DAQE-tFW-EpI8Dw/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1634577092013?e=2147483647&v=beta&t=8e766eqSddjZfvDAXTa9rD22Rf8EbqLuzcpIieyVuEc"> <div class="search-entity-media__duration"> 3m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Dynamics 365 Finance features </h3> <h4 class="base-search-card__subtitle"> From: Microsoft Dynamics 365 Fundamentals (ERP) (MB-920) Exam Tips </h4> <p class="base-search-card__identifier"> Video </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/learning/learning-hubspot/create-a-landing-page?trk=learning-topics_learning-search-card_search-card" data-tracking-control-name="learning-topics_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Create a landing page </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Create a landing page" data-delayed-url="https://media.licdn.com/dms/image/v2/C4E0DAQGr6jam-KHovQ/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1623084968791?e=2147483647&v=beta&t=OSAAN1G86pSOgwcOaDpmPgoHYv51qovzw2Q2kPJGPHQ"> <div 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