Members' Centre

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href="/en/Members-Centre/Useful-Documents/Council-of-Administration" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" data-reference="parent">Useful Documents</a> <div class="dropdown-menu"> <div class="container"> <div class="row"> <div class="col-md"> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/useful-documents/council-of-administration">Council of Administration</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/useful-documents/postal-operations-council">Postal Operations Council</a> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item col-md-2 d-flex align-items-center h-100 dropdown"> <a class="nav-link dropdown-toggle" target=_self href="/en/members-centre/policies-regulation/data-collection-and-protection-policies" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" data-reference="parent">Policies & Regulation</a> <div class="dropdown-menu"> <div class="container"> <div class="row"> <div class="col-md"> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/policies-regulation/data-collection-and-protection-policies">Data collection and protection policies</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/policies-regulation/extraterritorial-offices-of-exchange-etoes">Extra-Territorial Offices of Exchange (ETOEs)</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/policies-regulation/status-of-postal-entities">Status of Postal Entities</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/policies-regulation/universal-postal-service">Universal Postal Service</a> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item col-md-2 d-flex align-items-center h-100 dropdown"> <a class="nav-link dropdown-toggle" target=_self href="/en/Members-Centre/Questionnaires-Surveys/The-Postal-Social-Services-Project" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" data-reference="parent">Questionnaires & Surveys</a> <div class="dropdown-menu"> <div class="container"> <div class="row"> <div class="col-md"> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" target=_blank href="https://www.upu.int/en/ipk">Study to determine mail flows exchanged between the designated operators of Union member countries</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" target=_blank href="https://www.upu.int/en/tdr ">Provisional quality-linked terminal dues rates in 2024 </a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/questionnaires-surveys/electronic-postal-services-questionnaire">Electronic postal services questionnaire</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/questionnaires-surveys/postal-statistics-questionnaire">Postal statistics questionnaire</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/questionnaires-surveys/questionnaire-on-disaster-risk-management-in-the-postal-sector">Questionnaire on disaster risk management in the postal sector</a> </div> </div> <div class="menu-item"> <div class="menu-item-wrapper"> <i class="upu-icon upu-icon-Link"></i> <a class="dropdown-item" href="/en/members-centre/questionnaires-surveys/stakeholder-consultation-on-opening-up-the-upu-to-wider-postal-sector-players">Stakeholder consultation on opening up the UPU to wider postal sector players</a> </div> </div> </div> </div> </div> </div> </li> <li class="nav-item col-md-2 d-flex align-items-center h-100 "> <a class="nav-link" href="/en/members-centre/list-of-addresses">List of addresses</a> </li> <li class="nav-item col-md-2 d-flex align-items-center h-100 "> <a class="nav-link" target=_blank href="https://tv.upu.int/en.html?utm_source=wwwUpuInt&utm_medium=pageWeb&utm_campaign=connexionPermanente&utm_content=menu&utm_term=langueEn+piedDePage">UPU TV</a> </li> </ul> </div> </div> </div> </nav> <nav id="nav" class="mobile-nav navbar navbar-expand-lg navbar-dark bg-dark fixed-top d-xs-block d-sm-block d-md-block d-lg-none"> <div 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class="autocomplete search-container col-xxl-2 col-xl-3 col-lg-3 col-md-12"> <form action="/search/terms?culture=en-US" autocomplete="off" class="seach-form-base" data-ajax="true" data-ajax-method="POST" data-ajax-mode="replace" data-ajax-success="renderSuperSelectSearch" data-ajax-update="#search-results" id="form1" method="post"> <div class="search-bar"> <input name="__RequestVerificationToken" type="hidden" value="XW2adBDWnHQNyAVlxu8SEWRGw9I46IABUn1NXQLgwi4V5d2UXu3lfpOM06xy71o3owM5uuPrLvCovuIWmwlfSNItpC5KNME333gdgkNcqCfgT0N4HPALI8kmr0fyT6VpmA17fKXtk32F0f3QhetS5A2" /> <div class="input-group"> <input type="text" name="term" class="form-control search-input" title="Search term..." placeholder="Search term..." onfocus="displayNoneDesk()"/> <div class="input-group-append"> <button class="btn" type="reset"> <i class="upu-icon upu-icon-Search"></i> </button> </div> </div> </div> </form></div> </div> <div class="col-xs-4 col-sm-5"> <button type="button" class="btn search-btn" title="Search term..."> <i class="upu-icon upu-icon-Search"></i> </button> </div> <div class="col-xs-2 col-sm-1 col-md-1"> <button class="navbar-toggler first-button" type="button" data-toggle="collapse" data-target="#navbarNav" aria-controls="navbarNav" aria-expanded="false" aria-label="Toggle navigation"> <div class="animated-icon1"> <span></span><span></span><span></span> </div> </button> </div> </div> <div class="collapse navbar-collapse" id="navbarNav"> <div class="navbar-nav"> <div id="menu" class="menu mt-5"> <div class="row"> <div class="top-menu"> <div class="container-fluid">  <div class="row"> <div class="col-xs-4 col-sm-3 nav-top"> <a class="link" href="/en/Contact-us" target="_self"> <i class="upu-icon upu-icon-Contact"></i> <span>Contact UPU</span> </a> </div> <div class="col-xs-4 col-sm-3 nav-top"> <a class="link" href="/en/Universal-Postal-Union/Careers" target="_self"> <i class="upu-icon upu-icon-Jobs"></i> <span>Careers</span> </a> </div> <div class="col-xs-4 col-sm-3 nav-top"> <a class="link" href="/en/Events-Page" target="_self"> <i class="upu-icon upu-icon-Events"></i> <span>Events</span> </a> </div> <div class="col-xs-4 col-sm-3 nav-top"> <a class="link" href="/en/Newsletter" target="_self"> <i class="upu-icon upu-icon-Newsletter"></i> <span>Newsletter</span> </a> </div> <div class="col-xs-4 col-sm-3 nav-top"> <a class="link" href="/en/Feedback" target="_self"> <i class="upu-icon upu-icon-Warning"></i> <span>Feedback</span> </a> </div> <div class="col-xs-4 col-sm-3 nav-top">   </div> </div> </div> </div> <div class="middle-menu"> <div class="container-fluid col-12"> <div class="row position-relative"> <div id="mobileNavFirstLevel" class="col-sm-12"> <div class="nav-middle"> <h4> <a href="/en/news-media"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>News & Media</span> </a> </h4> <ul> <li> <a href="/en/news-media/press">Press</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="11651449"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/news-media/blog">Blog</a> </li> <li> <a href="/en/news-media/magazine">Magazine</a> </li> <li> <a href="/en/news-media/multimedia">Multimedia</a> </li> <li> <a href="/en/news-media/podcast">Podcast</a> </li> <li> <a href="/en/news-media/newsletter">Newsletter</a> </li> </ul> </div> <div class="nav-middle"> <h4> <a href="/en/universal-postal-union"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>UPU</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu">About UPU</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="54727591"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities">Activities</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="37785861"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns">Outreach & Campaigns</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="33334457"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/conference-services">Conference Services</a> </li> <li> <a href="/en/universal-postal-union/procurement">Procurement</a> </li> <li> <a href="/en/universal-postal-union/careers">Careers</a> </li> </ul> </div> <div class="nav-middle"> <h4> <a href="/en/partner-with-us"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>Partner with us</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with">Who we work with</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="27411688"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support">Where we need your support</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="1286818"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> <div class="nav-middle"> <h4> <a href="/en/members-centre"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>Members' Centre</span> </a> </h4> <ul> <li> <a href="/en/members-centre/postal-solidarity-in-action">Postal solidarity in action</a> </li> <li> <a href="/en/members-centre/useful-documents">Useful Documents</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="25857392"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/policies-regulation">Policies & Regulation</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="20576985"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/questionnaires-surveys">Questionnaires & Surveys</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="7032090"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/list-of-addresses">List of addresses</a> </li> <li> <a href="/en/members-centre/upu-tv">UPU TV</a> </li> </ul> </div> <div class="nav-middle"> <h4> <a href="/en/postal-solutions"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>Postal Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions">Technical Solutions</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="59984708"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services">Programmes & Services</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="43575317"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building">Capacity Building</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="15066041"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19">COVID-19</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="50935743"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> </div> <div id="11651449" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Press</span> </a> </h4> <ul> <li> <a href="/en/news-media/press/press-releases">Press Releases</a> </li> <li> <a href="/en/news-media/press/backgrounders-factsheets">Backgrounders & Factsheets</a> </li> <li> <a href="/en/news-media/press/speeches">Speeches</a> </li> <li> <a href="/en/news-media/press/media-contacts">Media Contacts</a> </li> </ul> </div> <div id="54727591" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">About UPU</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts">Acts</a> <div class="go-to-submenu" data-parent-id="54727591" data-sub-menu-id="50168701"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/strategy">Strategy</a> <div class="go-to-submenu" data-parent-id="54727591" data-sub-menu-id="63179301"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/member-countries">Member Countries</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies">Bodies</a> <div class="go-to-submenu" data-parent-id="54727591" data-sub-menu-id="33632967"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/director-general">Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/deputy-director-general">Deputy Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/cooperatives-boards">Cooperatives & Boards</a> </li> <li> <a href="/en/universal-postal-union/about-upu/restricted-unions">Restricted Unions</a> </li> <li> <a href="/en/universal-postal-union/about-upu/finance">Finance</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits">Audits</a> <div class="go-to-submenu" data-parent-id="54727591" data-sub-menu-id="59706758"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/history">History</a> <div class="go-to-submenu" data-parent-id="54727591" data-sub-menu-id="18126909"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/termpost">TERMPOST</a> </li> </ul> </div> <div id="37785861" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Activities</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="63571920"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/digital-services">Digital Services</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="30157428"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/financial-services">Financial Services</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="43203105"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development">Sustainable Development</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="25337204"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/technical-cooperation">Technical Cooperation</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation">Trade Facilitation</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="48681030"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/research-publications">Research & Publications</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="37547057"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs">Philately & IRCs</a> <div class="go-to-submenu" data-parent-id="37785861" data-sub-menu-id="20921407"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/standardization">Standardization</a> </li> </ul> </div> <div id="33334457" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Outreach & Campaigns</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/outreach-campaigns/150-years-of-the-upu">UPU@150</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/sdgs-in-focus">SDGs in focus</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/dangerous-goods">Dangerous Goods</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/international-letterwriting-competition-for-young-people">International Letter-Writing Competition for Young People</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/upu-world-leaders-forum">UPU World Leaders Forum</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/world-post-day">World Post Day</a> </li> </ul> </div> <div id="27411688" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Who we work with</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/governments-and-designated-operators">Governments and designated operators</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations">UN and international organizations</a> <div class="go-to-submenu" data-parent-id="27411688" data-sub-menu-id="54615570"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/partner-with-us/who-we-work-with/ngos-and-foundations">NGOs and foundations</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/private-sector">Private sector</a> </li> </ul> </div> <div id="1286818" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Where we need your support</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/where-we-need-your-support/post4health">Post4Health</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/financial-inclusion">Financial inclusion</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/access-to-government-services">Access to government services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/ecommerce-for-socioeconomic-development">E-commerce for socio-economic development</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/trade-facilitation">Trade facilitation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/digital-transformation">Digital transformation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/greening-postal-services">Greening postal services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/disaster-risk-management">Disaster risk management</a> </li> </ul> </div> <div id="25857392" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Useful Documents</span> </a> </h4> <ul> <li> <a href="/en/members-centre/useful-documents/council-of-administration">Council of Administration</a> </li> <li> <a href="/en/members-centre/useful-documents/postal-operations-council">Postal Operations Council</a> </li> </ul> </div> <div id="20576985" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Policies & Regulation</span> </a> </h4> <ul> <li> <a href="/en/members-centre/policies-regulation/data-collection-and-protection-policies">Data collection and protection policies</a> </li> <li> <a href="/en/members-centre/policies-regulation/extraterritorial-offices-of-exchange-etoes">Extra-Territorial Offices of Exchange (ETOEs)</a> </li> <li> <a href="/en/members-centre/policies-regulation/status-of-postal-entities">Status of Postal Entities</a> </li> <li> <a href="/en/members-centre/policies-regulation/universal-postal-service">Universal Postal Service</a> </li> </ul> </div> <div id="7032090" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Questionnaires & Surveys</span> </a> </h4> <ul> <li> <a href="/en/members-centre/questionnaires-surveys/study-to-determine-mail-flows-exchanged-between-the-designated-operators-of-union-member-countries">Study to determine mail flows exchanged between the designated operators of Union member countries</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/provisional-qualitylinked-terminal-dues-rates-in-2024">Provisional quality-linked terminal dues rates in 2024 </a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/electronic-postal-services-questionnaire">Electronic postal services questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/postal-statistics-questionnaire">Postal statistics questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/questionnaire-on-disaster-risk-management-in-the-postal-sector">Questionnaire on disaster risk management in the postal sector</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/stakeholder-consultation-on-opening-up-the-upu-to-wider-postal-sector-players">Stakeholder consultation on opening up the UPU to wider postal sector players</a> </li> </ul> </div> <div id="59984708" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Technical Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions/postal-technology-centre">Postal Technology Centre</a> </li> <li> <a href="/en/postal-solutions/technical-solutions/products">Products</a> </li> </ul> </div> <div id="43575317" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Programmes & Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/addressing-solutions">Addressing Solutions</a> </li> <li> <a href="/en/postal-solutions/programmes-services/compendia">Compendia</a> </li> <li> <a href="/en/postal-solutions/programmes-services/direct-marketing">Direct Marketing</a> </li> <li> <a href="/en/postal-solutions/programmes-services/ecommerce">E-commerce</a> </li> <li> <a href="/en/postal-solutions/programmes-services/express-mail-service">Express Mail Service</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="43575317" data-sub-menu-id="482744"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain">Postal Supply Chain</a> <div class="go-to-submenu" data-parent-id="43575317" data-sub-menu-id="26536044"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/ready-to-market-interoperability-group-rmig">Ready to Market Interoperability Group (RMIG)</a> </li> <li> <a href="/en/postal-solutions/programmes-services/remuneration">Remuneration</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service">Quality of service</a> <div class="go-to-submenu" data-parent-id="43575317" data-sub-menu-id="45241743"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund">Quality of Service Fund</a> <div class="go-to-submenu" data-parent-id="43575317" data-sub-menu-id="33115143"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems">Settlement systems</a> <div class="go-to-submenu" data-parent-id="43575317" data-sub-menu-id="21488980"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/standards">Standards</a> </li> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation">Trade facilitation</a> <div class="go-to-submenu" data-parent-id="43575317" data-sub-menu-id="42290839"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> <div id="15066041" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Capacity Building</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation">Development Cooperation</a> <div class="go-to-submenu" data-parent-id="15066041" data-sub-menu-id="57096899"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building/emergency-and-solidarity-fund">Emergency and Solidarity Fund</a> </li> <li> <a href="/en/postal-solutions/capacity-building/easy-export">Easy Export</a> </li> <li> <a href="/en/postal-solutions/capacity-building/financial-inclusion-technical-assistance-facility">Financial Inclusion Technical Assistance Facility</a> </li> <li> <a href="/en/postal-solutions/capacity-building/addressing-assistance-to-countries">Addressing Assistance to Countries</a> </li> </ul> </div> <div id="50935743" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">COVID-19</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/covid19/upu-action-on-network-disruptions-caused-by-covid19">UPU action on network disruptions caused by COVID-19</a> </li> <li> <a href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19">Postal social financial and trade services during COVID-19</a> <div class="go-to-submenu" data-parent-id="50935743" data-sub-menu-id="21459011"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19/resources-for-member-countries">Resources for member countries</a> </li> </ul> </div> <div id="50168701" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="54727591"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Acts</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts/archives-of-congresses">Archives of Congresses</a> </li> </ul> </div> <div id="63179301" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="54727591"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Strategy</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/strategy/rsf-2024">RSF 2024</a> </li> </ul> </div> <div id="33632967" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="54727591"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Bodies</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/bodies/congress">Congress</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/council-of-administration">Council of Administration</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/postal-operations-council">Postal Operations Council</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/consultative-committee">Consultative Committee</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies/international-bureau">International Bureau</a> </li> </ul> </div> <div id="59706758" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="54727591"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Audits</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/audits/external-audits">External audits</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/internal-audits">Internal audits</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/joint-inspection-unit-of-the-united-nations-system">Joint Inspection Unit of the United Nations System</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/united-nations-global-marketplace-ungm">United Nations Global Marketplace (UNGM)</a> </li> </ul> </div> <div id="18126909" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="54727591"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">History</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/history/role-in-the-un">Role in the UN</a> </li> <li> <a href="/en/universal-postal-union/about-upu/history/languages">Languages</a> </li> </ul> </div> <div id="63571920" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services/addressing">Addressing</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-products">Postal Products</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/remuneration">Remuneration</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-supply-chain">Postal Supply Chain</a> </li> </ul> </div> <div id="30157428" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Digital Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/digital-services/connect-post">Connect.post</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/digital-readiness-for-ecommerce-dre">Digital readiness for e-commerce (DRE)</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-innovation-challenge">UPU Innovation Challenge</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/taxonomy-of-digital-philatelic-products">Taxonomy of digital philatelic products</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-cybersecurity-framework">UPU CYBERSECURITY FRAMEWORK</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/post-domain">.POST Domain</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/etrade-for-all">eTrade for All</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/wsis">WSIS</a> </li> </ul> </div> <div id="43203105" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Financial Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/financial-services/postransfer">PosTransfer</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-user-group">Postal Payment Services User Group</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/payments-dialogue-webinars">Payments dialogue webinars</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-key-documents">Postal payment services key documents</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/technical-assistance">Technical assistance</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/financial-inclusion-projects-sponsored-through-the-japan-fund">Financial inclusion projects sponsored through the Japan Fund</a> </li> </ul> </div> <div id="25337204" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Sustainable Development</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/sustainable-development/sustainable-development-goals-sdgs">Sustainable Development Goals (SDGs)</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/disaster-risk-management">Disaster Risk Management</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/the-postal-social-services-project">The Postal Social Services Project</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/climate-action">Climate Action</a> </li> </ul> </div> <div id="48681030" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Trade Facilitation</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-award-2024">TradePost Award 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-forum-2024">TradePost Forum 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/trade-post-forum-2023">Trade Post Forum 2023</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-webinar">TradePost webinar</a> </li> </ul> </div> <div id="37547057" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Research & Publications</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/research-publications/upu-think-tank-briefs">UPU Think Tank Briefs</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/integrated-index-for-postal-development">Integrated Index for Postal Development</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-economics">Postal Economics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-statistics">Postal Statistics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/all-publications">All publications</a> </li> </ul> </div> <div id="20921407" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="37785861"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Philately & IRCs</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/philately-ircs/world-association-for-the-development-of-philately-wadp">World Association for the Development of Philately (WADP)</a> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs/international-reply-coupons-ircs">International Reply Coupons (IRCs)</a> </li> </ul> </div> <div id="54615570" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="27411688"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">UN and international organizations</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/wto">WTO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/otif">OTIF</a> </li> </ul> </div> <div id="482744" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="43575317"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/physical-services/letter-post-forms">Letter Post Forms</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services/parcel-post-forms">Parcel Post Forms</a> </li> </ul> </div> <div id="26536044" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="43575317"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Postal Supply Chain</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/security">Security</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/transport">Transport</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/customs">Customs</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/postal-supply-chain-integration">Postal Supply Chain Integration</a> </li> </ul> </div> <div id="45241743" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="43575317"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of service</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service/compliance-to-upu-standards">Compliance to UPU Standards</a> </li> </ul> </div> <div id="33115143" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="43575317"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of Service Fund</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/member-countries">Member Countries</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/international-bureau">International Bureau</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/rules-and-procedures">Rules and Procedures </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/projects-and-finance">Projects and Finance</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/qsf-activities">QSF Activities </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/board">Board</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/more-about-qsf">More about QSF</a> </li> </ul> </div> <div id="21488980" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="43575317"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Settlement systems</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems/upuclearing">UPU*Clearing</a> </li> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems/ppsclearing">PPS*Clearing</a> </li> </ul> </div> <div id="42290839" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="43575317"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Trade facilitation</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation/trade-faciliation-and-postal-services">Trade faciliation and postal services</a> </li> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation/upu-trade-inclusion-approach">UPU Trade Inclusion approach</a> </li> </ul> </div> <div id="57096899" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="15066041"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Development Cooperation</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/upu-presence-in-the-field">UPU presence in the field</a> </li> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation/southsouth-triangular-cooperation">South-South & Triangular Cooperation</a> </li> <li> <a 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class="card-text"><span class="news-date">12.03.2024</span><span class="news-separator"> — </span>The pledge was made as part of the Mahé Declaration adopted at the close of the UPU’s first-ever SIDS Postal Leaders Forum, which took place 5-7 March in Mahé, Seychelles, and focused on digitalization and sustainable growth boosters for small island developing states (SIDS).</div> </div> </div> </div> <div class="col-md-4 grid-item"> <div class="card"> <div class="card-body"> <h4 class="card-title"><a href="/en/press-release/2024/upu-holds-firstever-postal-forum-for-sids">UPU holds first-ever postal forum for SIDS</a></h4> <div class="card-text"><span class="news-date">05.03.2024</span><span class="news-separator"> — </span>The Universal Postal Union (UPU) – the United Nations specialized agency for international postal cooperation – opened its inaugural postal development forum for small island developing states (SIDS) in Mahé, Seychelles, today.</div> </div> </div> </div> <div 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