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aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link target-control" href="/en_us/business/products/attack-surface-management.html" aria-hidden="false">Attack Surface Risk Management for Cloud</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Attack Surface Risk Management for Cloud</div> <p class="copy" tabindex="-1">Cloud asset discovery, vulnerability prioritization, Cloud Security Posture Management, and Attack Surface Management all in one</p> <a class="leaf-button color-d71920 target-control" href="/en_us/business/products/attack-surface-management.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link target-control" href="/en_us/business/products/detection-response/xdr.html" aria-hidden="false">XDR for Cloud</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">XDR for Cloud</div> <p class="copy" tabindex="-1">Extend visibility to the cloud and streamline SOC investigations</p> <a class="leaf-button color-d71920 target-control" href="/en_us/business/products/detection-response/xdr.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> <img src="https://trendmicro.scene7.com/is/image/trendmicro/xdr-product-console-shot?scl=1.0&qlt=95&fmt=webp-alpha" alt="xdr-product-console-shot?scl=1"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link target-control" href="/en_us/business/products/endpoint-security/workload-security.html" aria-hidden="false">Workload Security</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Workload Security</div> <p class="copy" tabindex="-1">Secure your data center, cloud, 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href="/en_us/business/products/hybrid-cloud/cloud-one-file-storage-security.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> <img src="https://trendmicro.scene7.com/is/image/trendmicro/cloud-one-file-storage-console-shot?scl=1.0&qlt=95&fmt=webp-alpha" alt="cloud-one-file-storage-console-shot?scl=1"> </div> </li> </ul> </li> </ul> </li> <li> <div class="label branch"> <a class="menu-link target-control" href="/en_us/business/products/endpoint-security.html" aria-hidden="false">Endpoint Security</a> </div> <ul class="branch nav-item-2">  <li> <div class="label leaf"> <a class="menu-link target-control" href="/en_us/business/products/endpoint-security.html" aria-hidden="false">Endpoint Security</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Endpoint Security Overview</div> <p class="copy" tabindex="-1">Defend the endpoint through every stage of an attack</p> <a class="leaf-button 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 <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/why-trend-micro.html" aria-hidden="false">Why Trend Micro</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Why Trend Micro</div> <a class="leaf-button color-d71920" href="/en_us/about/why-trend-micro.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/customer-stories.html" aria-hidden="false">Customer Success Stories</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Customer Success Stories</div> <a class="leaf-button color-d71920" href="/en_us/about/customer-stories.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/content/trendmicro/en_us/about/human-connections" aria-hidden="false">The Human Connection</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">The Human Connection</div> <a class="leaf-button color-d71920" href="/content/trendmicro/en_us/about/human-connections" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/industry-recognition.html" aria-hidden="false">Industry Accolades</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Industry Accolades</div> <a class="leaf-button color-d71920" href="/en_us/about/industry-recognition.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/partners/alliance-partners.html" aria-hidden="false">Strategic Alliances</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Strategic Alliances</div> <a class="leaf-button color-d71920" href="/en_us/partners/alliance-partners.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> </ul> </li> <li> <div class="label branch"> <a class="menu-link" href="/en_us/about/compare.html" aria-hidden="false">Compare Trend Micro</a> </div> <ul class="branch nav-item-2">  <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare.html" aria-hidden="false">Compare Trend Micro</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Compare Trend Micro</div> <p class="copy" tabindex="-1">See how Trend outperforms the competition</p> <a class="leaf-button color-d71920" href="/en_us/about/compare.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare/trend-vs-crowdstrike.html" aria-hidden="false">vs. Crowdstrike</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Trend Micro vs. Crowdstrike</div> <p class="copy" tabindex="-1">Crowdstrike provides effective cybersecurity through its cloud-native platform, but its pricing may stretch budgets, especially for organizations seeking cost-effective scalability through a true single platform</p> <a class="leaf-button color-d71920" href="/en_us/about/compare/trend-vs-crowdstrike.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare/trend-vs-microsoft.html" aria-hidden="false">vs. Microsoft</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Trend Micro vs. Microsoft</div> <p class="copy" tabindex="-1">Microsoft offers a foundational layer of protection, yet it often requires supplemental solutions to fully address customers' security problems</p> <a class="leaf-button color-d71920" href="/en_us/about/compare/trend-vs-microsoft.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare/trend-vs-palo-alto-networks.html" aria-hidden="false">vs. Palo Alto Networks</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Trend Micro vs. Palo Alto Networks</div> <p class="copy" tabindex="-1">Palo Alto Networks delivers advanced cybersecurity solutions, but navigating its comprehensive suite can be complex and 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500px) { .labelHolderLagend{ display:block; } } </style>  <section class="TEArticle" role="main" > <section class="articleContent"> <div class="articleContainer"><div class="smallArticleInfoContainer"><div class= "articleSmallDetail authorLine"><i class="fa fa-user-circle-o" aria-hidden="true"></i>  Analysis by: </span>Raymart Christian Yambot</div><div style="margin-bottom: 40px;"><hr></div></div><div class="malwareHeader"><div class="headerLeft"><div class="entityHeader"><strong>ALIASES:</strong><p>Win32:Evo-gen [Trj] (AVAST)</p></div><div class="entityHeader"><strong><i class="fa fa-server" aria-hidden="true"></i>  PLATFORM:</strong><p>Windows</div></div> <div class="headerRight"><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-unlock-alt" aria-hidden="true"></i>  OVERALL RISK RATING:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/low.jpg" title="LOW"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-bullseye" aria-hidden="true"></i>  DAMAGE POTENTIAL:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/medium.jpg" title="MEDIUM"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-bolt" aria-hidden="true"></i>  DISTRIBUTION POTENTIAL:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/low.jpg" title="LOW"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-user-secret" aria-hidden="true"></i>  REPORTED INFECTION:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/low.jpg" title="LOW"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-file-o" aria-hidden="true"></i>  INFORMATION EXPOSURE:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/medium.jpg" title="MEDIUM"></div><div style="clear:both;"></div></div> <div class="entityHeader"><img src="/vinfo/imgFiles/legend.jpg" class="legend"><div class='clear'></div></div></div></div><div style="clear:both"></div><div class="iconDetails" style="border-top: 1px solid #ddd;"><ul><li style="width: 32%;border-right: 1px solid #ddd;"><img src="/vinfo/imgFiles/others.png"><br>Threat Type: Ransomware </li><li><img src="/vinfo/imgFiles/no.png"><br>Destructiveness: No</li><li><img src="/vinfo/imgFiles/no.png"><br>Encrypted: </li><li class="noborder" style="border: 0px;"><img src="/vinfo/imgFiles/in-the-wild.png"><br>In the wild: Yes </li></ul></div><div class="mainArticleContainer"><section class="details-single"> <section class="accordion" style="margin-left:-10px; margin: 0 auto;"><div class="articleHeader top-articleHeader"><div class="pane-title"> <p><i class="fa fa-chevron-circle-down" aria-hidden="true"></i></p> <h2 id="descHeader"><i class="fa fa-binoculars" aria-hidden="true"></i>   OVERVIEW</h2> </div> </div> <div id="listDesc"class="pane"><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Infection Channel: </span> Downloaded from the Internet, Dropped by other malware</div></div><p>This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.</p><p>It drops files as ransom note. It avoids encrypting files with the following file extensions.</p></p></div><div class="articleHeader"><div class="pane-title"> <p><i class="fa fa-chevron-circle-down" aria-hidden="true"></i></p> <h2 id="descHeader"><i class="fa fa-file-text-o" aria-hidden="true"></i>   TECHNICAL DETAILS</h2> </div> </div> <div id="listDesc"class="pane" ><div class = "malwareHeaderDetail"><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>File Size: </span> 380,416 bytes</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>File Type: </span> DLL</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Memory Resident: </span> No</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Initial Samples Received Date: </span> 19 Jul 2023</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Payload: </span> Collects system information, Displays graphics/image, Displays message/message boxes, Encrypts files</div></div></div><p><b>Arrival Details</b></p><p>This Ransomware arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.</p><p><b>Installation</b></p><p>This Ransomware drops the following files: <ul><li>%Application Data%\wallpaper.jpg</li></ul><p>(Note: <i>%Application Data%</i> is the current user's Application Data folder, which is usually C:\Documents and Settings\{user name}\Application Data on Windows 2000(32-bit), XP, and Server 2003(32-bit), or C:\Users\{user name}\AppData\Roaming on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit).)</p></p><p>It adds the following processes: <ul><li>wmic SHADOWCOPY DELETE /nointeractive<li>wbadmin DELETE SYSTEMSTATEBACKUP -deleteOldest</li><li>wbadmin DELETE SYSTEMSTATEBACKUP -keepVersions:0</li><li>wbadmin DELETE BACKUP -deleteOldest</li><li>wbadmin DELETE BACKUP -keepVersions:0</li><li>vssadmin Delete Shadows /All /Quiet</li><li>bcdedit /set {default} recoveryenabled No</li><li>bcdedit /set {default} bootstatuspolicy ignoreallfailures</li></ul></li></ul></p><p>It adds the following mutexes to ensure that only one of its copies runs at any one time: <ul><li>Global\{Hash of Machine GUID}</li></ul></p><p><b>Other System Modifications</b></p><p>This Ransomware modifies the following registry entries: <p class=quote>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\<br>Windows\CurrentVersion\Policies\<br>System <br>EnableLUA = 0</p><p>(Note: The default value data of the said registry entry is <i>1</i>.)</p><p class=quote>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\<br>Windows\CurrentVersion\Policies\<br>System <br>ConsentPromptBehaviorAdmin = 0</p><p>(Note: The default value data of the said registry entry is <i>5</i>.)</p></p><p>It sets the system's desktop wallpaper to the following image: <ul><li>%Application Data%\wallpaper.jpg<br><img src="https://documents.trendmicro.com/images/TEx/nobgL0Sytyd.jpg"></li></ul></p><p><b>Process Termination</b></p><p>This Ransomware terminates the following services if found on the affected system: <ul><li>Culserver </li><li>DefWatch </li><li>GxBlr </li><li>GxCIMgr </li><li>GxCVD </li><li>GxFWD </li><li>GxVss </li><li>QBCFMonitorService </li><li>QBIDPService </li><li>RTVscan </li><li>SavRoam </li><li>VMAuthdService </li><li>VMUSBArbService </li><li>VMnetDHCP </li><li>VMwareHostd </li><li>backup </li><li>ccEvtMgr </li><li>ccSetMgr </li><li>dbeng8 </li><li>dbsrv12 </li><li>memtas </li><li>mepocs </li><li>msexchange </li><li>msmdsrv </li><li>sophos </li><li>sql </li><li>sqladhlp </li><li>sqlagent </li><li>sqlbrowser </li><li>sqlservr </li><li>sqlwriter </li><li>svc$ </li><li>tomcat6 </li><li>veeam </li><li>vmware-</li><li>converter </li><li>vmware-usbarbitator64 </li><li>vss </li></ul></p><p>It terminates the following processes if found running in the affected system's memory: <ul><li>360doctor </li><li>360se </li><li>Culture </li><li>Defwatch </li><li>GDscan </li><li>MsDtSrvr </li><li>QBCFMonitorService </li><li>QBDBMgr </li><li>QBIDPService </li><li>QBW32</li><li>RAgui </li><li>RTVscan </li><li>agntsvc </li><li>agntsvcencsvc </li><li>agntsvcisqlplussvc </li><li>anvir </li><li>anvir64 </li><li>apache </li><li>axlbridge </li><li>backup </li><li>ccleaner </li><li>ccleaner64 </li><li>dbeng50 </li><li>dbsnmp </li><li>encsvc </li><li>excel </li><li>far </li><li>fdhost </li><li>fdlauncher </li><li>httpd </li><li>infopath </li><li>isqlplussvc </li><li>java </li><li>kingdee </li><li>msaccess </li><li>msftesql </li><li>mspub </li><li>mydesktopqos </li><li>mydesktopservice </li><li>mysqld-nt </li><li>mysqld-opt </li><li>mysqld </li><li>ncsvc </li><li>ocautoupds </li><li>ocomm </li><li>ocssd </li><li>onedrive </li><li>onenote </li><li>oracle</li><li>outlook </li><li>powerpnt </li><li>procexp </li><li>qbupdate </li><li>sqbcoreservice </li><li>sql </li><li>sqlagent </li><li>sqlbrowser </li><li>sqlmangr </li><li>sqlserver</li><li>sqlservr </li><li>sqlwriter </li><li>steam </li><li>supervise </li><li>synctime </li><li>taskkill </li><li>tasklist </li><li>tbirdconfig </li><li>thebat </li><li>thunderbird </li><li>tomcat </li><li>tomcat6 </li><li>u8 </li><li>ufida </li><li>visio </li><li>wdsw</li><li>fsafe </li><li>winword </li><li>wordpad </li><li>wuau</li><li>clt </li><li>wxServer </li><li>wxServerView </li><li>xfssvccon </li></ul></p><p><b>Information Theft</b></p><p>This Ransomware gathers the following data: <ul><li>Host Name</li><li>IP Address</li></ul></p><p><b>Other Details</b></p><p>This Ransomware does the following: <ul><li>Empties Recycle Bin</li><li>It encrypts files from local drives, removable drives, and network shares.</li></ul></p><p><b>Ransomware Routine</b></p><p>This Ransomware avoids encrypting files found in the following folders: <ul><li>$recycle.bin </li><li>$windows.~bt </li><li>$windows.~ws </li><li>%PROGRAMFILES(x86)% </li><li>%PUBLIC% </li><li>%ProgramData% </li><li>%SYSTEMDRIVE%\Program Files </li><li>%SYSTEMDRIVE%\Users\All Users </li><li>%SYSTEMDRIVE%\Windows </li><li>%TMP% </li><li>%USERPROFILE%\AppData </li><li>AppData </li><li>%AppData% </li><li>EFI </li><li>Intel </li><li>MSOCache </li><li>Mozilla </li><li>Program Files </li><li>ProgramData </li><li>Tor Browser </li><li>Windows </li><li>WINDOWS </li><li>boot </li><li>google </li><li>perflogs </li><li>system volume information </li><li>windows.old</li></ul><p>(Note: <i>%ProgramData%</i> is a version of the Program Files folder where any user on a multi-user computer can make changes to programs. This contains application data for all users. This is usually C:\ProgramData on Windows Vista, 7, 8, 8.1, 2008(64-bit), 2012(64-bit) and 10(64-bit), or C:\Documents and Settings\All Users on Windows Server 2003(32-bit), 2000(32-bit) and XP.)</p></p><p>It drops the following file(s) as ransom note: <ul><li>{Ecrypted Directory}\HOW_TO_RECOVER_FILES.txt</li><li>%Desktop%\HOW_TO_RECOVER_FILES.txt<br><img src="https://documents.trendmicro.com/images/TEx/nonoted1971l6M.jpg"></li></ul></p><p>It avoids encrypting files with the following file extensions: <ul><li>exe </li><li>bat </li><li>bin </li><li>cmd </li><li>com </li><li>cpl </li><li>dat </li><li>dll </li><li>drv </li><li>hta </li><li>ini </li><li>lnk </li><li>lock </li><li>log </li><li>mod </li><li>msc </li><li>msi </li><li>msp </li><li>pif </li><li>prf </li><li>rdp </li><li>scr </li><li>shs </li><li>swp </li><li>sys </li><li>theme</li></ul></p></div><div class="articleHeader"><div class="pane-title current"> <p><i class="fa fa-chevron-circle-up" aria-hidden="true"></i></p> <h2 id="descHeader"><i class="fa fa-puzzle-piece" aria-hidden="true"></i>   SOLUTION</h2> </div></div> <div id="listDesc"class="pane showpane"><div class = "malwareHeaderDetail"><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Minimum Scan Engine: </span> 9.800</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>FIRST VSAPI PATTERN FILE: </span> 18.656.02</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>FIRST VSAPI PATTERN DATE: </span> 25 Aug 2023</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>VSAPI OPR PATTERN File: </span> 18.657.00</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>VSAPI OPR PATTERN Date: </span> 26 Aug 2023</div></div></div><div><p><b>Step 1</b></p><p>Trend Micro Predictive Machine Learning detects and blocks malware at the first sign of its existence, before it executes on your system. When enabled, your Trend Micro product detects this malware under the following machine learning name: <ul> <font face=Arial><span style=font-size: 12px;><ul><li>TROJ.Win32.TRX.XXPE50FFF071</li></ul></span></font> </ul></p></div><div><p><b>Step 2</b></p><p>Before doing any scans, Windows 7, Windows 8, Windows 8.1, and Windows 10 users must <a href="https://www.trendmicro.com/vinfo/us/security/definition/System-Restore" target="_blank">disable <i>System Restore</i></a> to allow full scanning of their computers.</p></div><div><p><b>Step 3</b></p><p><p>Note that not all files, folders, and registry keys and entries are installed on your computer during this malware's/spyware's/grayware's execution. This may be due to incomplete installation or other operating system conditions. If you do not find the same files/folders/registry information, please proceed to the next step.</p></p></div><div><p><b>Step 4</b></p><p>Restore this modified registry value <div id="Step4"><span onclick='javascript: learnMore("Step4-close","Step4Info","Step4");' title="This step allows you to undo a change done by the malware/grayware/spyware to a registry value." style='cursor:pointer;color:#5091CD;'> [ Learn More ]</span></div><div id="Step4-close" style="display:none"><span onclick='javascript: learnMore("Step4-close","Step4Info","Step4");' title="Close " style='cursor:pointer;color:#5091CD;'>[ back ]</span></div> <p><b><font color="red">Important:</font></b> Editing the <i>Windows Registry</i> incorrectly can lead to irreversible system malfunction. Please do this only if you know how to or you can seek your system administrator’s help. You may also check out this <a href="#" onClick="window.open('http://support.microsoft.com/kb/256986/EN-US/');return false;">Microsoft article</a> first before modifying your computer's registry.</p> <ul><li>In <i>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System </i><ul style='list-style-type:circle'><li><b>EnableLUA = 0</b><br></ul><li>In <i>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System </i><ul style='list-style-type:circle'><li><b>ConsentPromptBehaviorAdmin = 0</b><br></ul></ul> <div id="Step4Info" style="display:none; padding:10px; border: dotted 1px Gray; "><p><i>To restore the registry value this malware/grayware modified:</i></p> <ol> <li>Open <i>Registry Editor</i>. <br> » For Windows 7 and Server 2008 (R2) users, click the <i>Start</i> button, type <b>regedit</b> in the <i>Search</i> input field then press <i>Enter</i>.<br> » For Windows 8, 8.1, 10, and Server 2012 (R2) users, right-click on the lower left corner of the screen, click <i>Run</i>, type <b>regedit</b> in the text box provided, and then press <i>Enter</i>.</li> <li> In the left panel, double-click the following:<br> <b>HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Policies>System</b></li><li> In the right panel, locate this registry entry:<br> <b>EnableLUA = 0</b></li><li> In the left panel, double-click the following:<br> <b>HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Policies>System</b></li><li>Again In the right panel, locate this registry entry:<br> <b>ConsentPromptBehaviorAdmin = 0</b></li> <li>Close <i>Registry Editor</i>.</li> </ol> </div></p></div><div><p><b>Step 5</b></p><p>Search and delete this file <div id="Step5"><span onclick='javascript: learnMore("Step5-close","Step5Info","Step5");' title="This step allows you to search and delete the file dropped or downloaded by this malware/grayware." style='cursor:pointer;color:#5091CD;'> [ Learn More ]</span></div><div id="Step5-close" style="display:none"><span onclick='javascript: learnMore("Step5-close","Step5Info","Step5");' title="Close " style='cursor:pointer;color:#5091CD;'>[ back ]</span></div> There may be some files that are hidden. Please make sure you check the <i>Search Hidden Files and Folders</i> checkbox in the "More advanced options" option to include all hidden files and folders in the search result. <ul><li>%Application Data%\wallpaper.jpg</li></ul><div id="Step5Info" style="display:none; padding:10px; border: dotted 1px Gray; ">  <p><i>To manually delete a malware/grayware file from an affected system:</i></p> <p>•For Windows 7, Windows Server 2008 (R2), Windows 8, Windows 8.1, Windows 10, and Windows Server 2012 (R2):</p> <ol> <li>Open a Windows Explorer window.<ul><li><i>For Windows 7 and Server 2008 (R2) users,</i> click <i>Start>Computer</i>.</li> <li><i>For Windows 8, 8.1, 10, and Server 2012 (R2) users,</i> right-click on the <i>lower-left corner of the screen</i>,then click <i>File Explorer</i>.</li></ul> </li> <li>In the <i>Search Computer/This PC</i> input box, type:<br> <b><ul><li>%Application Data%\wallpaper.jpg</li></ul></b> <li>Once located, select the file then press <i>SHIFT+DELETE</i> to delete it.<br> <b>*Note:</b> Read the <a href="https://support.microsoft.com/en-us/help/977380/the-search-programs-and-files-box-does-not-display-search-results-corr" target="_blank">following Microsoft page</a> if these steps do not work on Windows 7 and Windows Server 2008 (R2).</li> </ol></div></p></div><div><p><b>Step 6</b></p><p>Scan your computer with your Trend Micro product to delete files detected as Ransom.Win32.NOESCAPE.D. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check the following Trend Micro Support pages for more information:<ul><li><a href="https://esupport.trendmicro.com/en-us/home/index.aspx" target="_blank">Home and Home Office Support</a></li><li><a href="https://success.trendmicro.com/virus-and-threat-help" target="_blank">Business Support</a></li> </ul></p></div><div><p><b>Step 7</b></p><p>Restore encrypted files from backup.</p></div><br/><a id="surveylink1" href="http://www.zoomerang.com/Survey/WEB22CWQU9N2PR" target="_blank" rel="floatbox" rev="width:595 height:600 scrollbar=yes">Did this description help? 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