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id="about-podcast" data-bid="about-podcast" class="sb sib-about-podcast"><div class="ss-s ss-bg"><div class="sc" style="width:1200px"><div data-sid="about-podcast_0" class="sie-about-podcast_0 se"><div style="width:100%;height:100%" data-img="about-podcast_0" class="se-img se-gr slzy"></div><noscript><img src="//static.showit.co/1200/dnaBLuGo7fOG6fDoZW0tjA/279677/bg4.jpg" class="se-img" alt="" title="BG4"/></noscript></div><div data-sid="about-podcast_1" class="sie-about-podcast_1 se"><div style="width:100%;height:100%" data-img="about-podcast_1" class="se-img se-gr slzy"></div><noscript><img src="//static.showit.co/400/vUvq89DAEUCIk68IzIiAqg/279677/highlighter_-_light_pink.png" class="se-img" alt="" title="Highlighter - Light Pink"/></noscript></div><div data-sid="about-podcast_2" class="sie-about-podcast_2 se"><h2 class="se-t sie-about-podcast_2-text st-m-heading st-d-heading se-rc">In today's business environment,</h2></div><div data-sid="about-podcast_3" class="sie-about-podcast_3 se"><h2 class="se-t sie-about-podcast_3-text st-m-heading st-d-heading se-rc">experience is everything.</h2></div><div data-sid="about-podcast_4" class="sie-about-podcast_4 se"><div style="width:100%;height:100%" data-img="about-podcast_4" class="se-img se-gr slzy"></div><noscript><img src="//static.showit.co/800/fAmtn1fner_K62KaH3IuQA/279677/box_shadow_detail_-_yellow.png" class="se-img" alt="" title="Box Shadow Detail - Yellow"/></noscript></div><div data-sid="about-podcast_5" class="sie-about-podcast_5 se"><div style="width:100%;height:100%" data-img="about-podcast_5" class="se-img se-gr slzy"><span role="img" aria-label="Brittany Hodak interacting with a sales associate at Finnleys in Nashville."></span></div><noscript><img src="//static.showit.co/800/sbTRC9DIE_vNbXYsxxLv5g/279677/brittany-hodak-creating-superfans-podcast.jpg" class="se-img" alt="Brittany Hodak interacting with a sales associate at Finnleys in Nashville." title="Brittany-Hodak-Creating-Superfans-Podcast"/></noscript></div><div data-sid="about-podcast_6" class="sie-about-podcast_6 se"><h3 class="se-t sie-about-podcast_6-text st-m-paragraph st-d-paragraph se-rc">It’s the number-one way to differentiate yourself from your competitors and create customers for life.<br><br>But the inverse is also true.<br><br><br></h3></div><div data-sid="about-podcast_7" class="sie-about-podcast_7 se"><h3 class="se-t sie-about-podcast_7-text st-m-subheading st-d-subheading se-rc">Everything is experience.</h3></div><div data-sid="about-podcast_8" class="sie-about-podcast_8 se"><h3 class="se-t sie-about-podcast_8-text st-m-subheading st-d-subheading se-rc">Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends.<br><br>The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower… no capes required!<br><br>Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.<br></h3></div><div data-sid="about-podcast_9" class="sie-about-podcast_9 se"><div style="width:100%;height:100%" data-img="about-podcast_9" class="se-img se-gr slzy"></div><noscript><img src="//static.showit.co/200/k3bYQtyzun1XVIOs5GE8LQ/279677/oval_-_pink.png" class="se-img" alt="" title="Oval - Pink"/></noscript></div><a href="https://podcasts.apple.com/us/podcast/creating-superfans/id1654233390" target="_blank" class="sie-about-podcast_10 se se-bd se-bm" data-sid="about-podcast_10"><div class="se-simple"></div></a><a href="https://open.spotify.com/show/6ETZF1a4fCHqR3rr9iMeOR?si=8fed37f922c04fbf&nd=1&dlsi=cb1effd124ef4361" target="_blank" class="sie-about-podcast_11 se se-bd se-bm" data-sid="about-podcast_11"><div class="se-simple"></div></a><a href="https://podcasts.apple.com/us/podcast/creating-superfans/id1654233390" target="_blank" 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class="sie-footer-menu_form-placeholder-delete_3 se"><p class="se-t sie-footer-menu_form-placeholder-delete_3-text st-m-paragraph st-d-paragraph se-rc">(646) 812-5801</p></div><a href="mailto:hello@brittanyhodak.com" target="_self" class="sie-footer-menu_form-placeholder-delete_4 se" data-sid="footer-menu_form-placeholder-delete_4"><p class="se-t sie-footer-menu_form-placeholder-delete_4-text st-m-paragraph st-d-paragraph">hello@brittanyhodak.com</p></a><div data-sid="footer-menu_form-placeholder-delete_5" class="sie-footer-menu_form-placeholder-delete_5 se"><p class="se-t sie-footer-menu_form-placeholder-delete_5-text st-m-paragraph st-d-paragraph se-rc">2020 Fieldstone Pkwy,<br>STE 900-237<br>Franklin, TN 37069<br></p></div><div data-sid="footer-menu_form-placeholder-delete_6" class="sie-footer-menu_form-placeholder-delete_6 se"><h3 class="se-t sie-footer-menu_form-placeholder-delete_6-text st-m-subheading st-d-subheading se-rc">Speaking Info</h3></div><div data-sid="footer-menu_form-placeholder-delete_7" class="sie-footer-menu_form-placeholder-delete_7 se"><h3 class="se-t sie-footer-menu_form-placeholder-delete_7-text st-m-subheading st-d-subheading se-rc">Additional Info</h3></div><a href="/speaking" target="_self" class="sie-footer-menu_form-placeholder-delete_8 se" data-sid="footer-menu_form-placeholder-delete_8"><p class="se-t sie-footer-menu_form-placeholder-delete_8-text st-m-paragraph st-d-paragraph">Speaking</p></a><a href="/meeting-planners" target="_self" class="sie-footer-menu_form-placeholder-delete_9 se" data-sid="footer-menu_form-placeholder-delete_9"><p class="se-t sie-footer-menu_form-placeholder-delete_9-text st-m-paragraph st-d-paragraph">Meeting Planners</p></a><a href="/faq" target="_self" class="sie-footer-menu_form-placeholder-delete_10 se" data-sid="footer-menu_form-placeholder-delete_10"><p class="se-t sie-footer-menu_form-placeholder-delete_10-text st-m-paragraph st-d-paragraph">FAQs</p></a><a href="/about" target="_self" class="sie-footer-menu_form-placeholder-delete_11 se" data-sid="footer-menu_form-placeholder-delete_11"><p class="se-t sie-footer-menu_form-placeholder-delete_11-text st-m-paragraph st-d-paragraph">About Brittany</p></a><a href="/what-is-a-superfan" target="_self" class="sie-footer-menu_form-placeholder-delete_12 se" data-sid="footer-menu_form-placeholder-delete_12"><p class="se-t sie-footer-menu_form-placeholder-delete_12-text st-m-paragraph st-d-paragraph">What Is A Superfan?</p></a><a href="/in-the-media" target="_self" class="sie-footer-menu_form-placeholder-delete_13 se" data-sid="footer-menu_form-placeholder-delete_13"><p class="se-t sie-footer-menu_form-placeholder-delete_13-text st-m-paragraph st-d-paragraph">In the Media</p></a><a href="/free-resources" target="_self" class="sie-footer-menu_form-placeholder-delete_14 se" data-sid="footer-menu_form-placeholder-delete_14"><p class="se-t sie-footer-menu_form-placeholder-delete_14-text st-m-paragraph st-d-paragraph">Free Resources</p></a><a href="https://www.youtube.com/@brittanyhodakspeaks" target="_blank" class="sie-footer-menu_form-placeholder-delete_15 se" data-sid="footer-menu_form-placeholder-delete_15"><div class="se-icon"><svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path d="M265 96c65.3 0 118.7 1.1 168.1 3.3h1.4c23.1 0 42 22 42 49.1v1.1l.1 1.1c2.3 34 3.4 69.3 3.4 104.9.1 35.6-1.1 70.9-3.4 104.9l-.1 1.1v1.1c0 13.8-4.7 26.6-13.4 36.1-7.8 8.6-18 13.4-28.6 13.4h-1.6c-52.9 2.5-108.8 3.8-166.4 3.8h-10.6.1-10.9c-57.8 0-113.7-1.3-166.2-3.7h-1.6c-10.6 0-20.7-4.8-28.5-13.4-8.6-9.5-13.4-22.3-13.4-36.1v-1.1l-.1-1.1c-2.4-34.1-3.5-69.4-3.3-104.7v-.2c-.1-35.3 1-70.5 3.3-104.6l.1-1.1v-1.1c0-27.2 18.8-49.3 41.9-49.3h1.4c49.5-2.3 102.9-3.3 168.2-3.3H265m0-32.2h-18c-57.6 0-114.2.8-169.6 3.3-40.8 0-73.9 36.3-73.9 81.3C1 184.4-.1 220 0 255.7c-.1 35.7.9 71.3 3.4 107 0 45 33.1 81.6 73.9 81.6 54.8 2.6 110.7 3.8 167.8 3.8h21.6c57.1 0 113-1.2 167.9-3.8 40.9 0 74-36.6 74-81.6 2.4-35.7 3.5-71.4 3.4-107.1.1-35.7-1-71.3-3.4-107.1 0-45-33.1-81.1-74-81.1C379.2 64.8 322.7 64 265 64z"/><path d="M207 353.8V157.4l145 98.2-145 98.2z"/></svg></div></a><a href="https://www.linkedin.com/in/brittanyhodak/" target="_blank" class="sie-footer-menu_form-placeholder-delete_16 se" data-sid="footer-menu_form-placeholder-delete_16"><div class="se-icon"><svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path d="M182.8 384V212.9h-54.9V384h54.9zm-25.4-197c18.3 0 29.7-13.1 29.7-29.5-.3-16.7-11.4-29.5-29.4-29.5S128 140.8 128 157.5c0 16.4 11.4 29.5 29 29.5h.4zm163.2 22c-29.1 0-41.6 16.4-49.6 27.8V213h-55v171h55v-97.4c0-5 .4-10 1.9-13.5 4-10 13-20.3 28.2-20.3 19.9 0 27.9 15.3 27.9 37.7V384h55v-99.9c0-51.3-27.2-75.1-63.4-75.1z"/><path d="M417.2 64H96.8C79.3 64 64 76.6 64 93.9V415c0 17.4 15.3 32.9 32.8 32.9h320.3c17.6 0 30.8-15.6 30.8-32.9V93.9C448 76.6 434.7 64 417.2 64zM414 416H99.1s-3.1-1.4-3.1-3.1V98s1-2 2-2h316s2 1 2 2v316c0 .9-.9 2-2 2z"/></svg></div></a><a 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