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<!DOCTYPE html><html lang="en" dir="ltr" id="app" style="height:100%"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width,initial-scale=1"/><link rel="icon" href="/favicon.png" type="image/png"/><title>Matternet Delivery - Storefront</title><meta description="A headless commerce storefront starter kit built with Remix & Vendure"/><link rel="stylesheet" href="/build/_assets/tailwind-H2R456CD.css"/><link rel="stylesheet" href="/build/css-bundle-UWXSOJXK.css"/></head><body class="h-full flex flex-col"><header class="bg-black shadow-lg transform shadow-xl"><div class="max-w-6xl mx-auto p-4 flex items-center space-x-4"><h1 class="text-white w-10"><a href="/"><svg width="28px" height="28px" viewBox="0 0 276 318" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><path d="M233.3,55.5 L179.5,86.3 L179.5,24.4 L137.5,0.2 L95.6,24.4 L95.6,86.3 L42.1,55.4 L0.1,79.6 L0.1,128.100006 L53.7,159 L0,190 L0,238.4 L41.9,262.6 L95.4,231.7 L95.4,293.6 L137.4,317.8 L179.4,293.6 L179.4,231.7 L233,262.5 L275,238.3 L275,190 L221.5,159 L275.2,128.1 L275.2,79.6 L233.3,55.5 Z M238.2,100.9 L238.2,75.8 L259.9,88.3 L259.9,113.5 L238.2,100.9 Z M259.9,223.8 L179.5,177.4 L201.2,164.9 L259.9,198.7 L259.9,223.8 L259.9,223.8 Z M169.5,171.5 L147.7,159 L233.1,109.7 L254.8,122.2 L169.5,171.5 Z M20.3,122.2 L42,109.7 L127.4,159 L105.7,171.5 L20.3,122.2 Z M95.6,177.4 L15.2,223.8 L15.2,198.7 L73.9,164.9 L95.6,177.4 Z M15.2,113.5 L15.2,88.3 L36.9,75.8 L36.9,100.9 L15.2,113.5 Z M142.6,113.5 L142.6,20.7000008 L164.3,33.1 L164.3,100.9 L142.6,113.5 Z M110.8,100.8 L110.8,33.2 L132.5,20.7 L132.5,113.4 L110.8,100.8 Z M228.1,75.8 L228.1,100.9 L142.7,150.3 L142.7,125.1 L228.1,75.8 Z M132.5,125.1 L132.5,150.2 L47,100.9 L47,75.8 L132.5,125.1 Z M100.7,211.3 L42,245.1 L20.3,232.6 L100.7,186.2 L100.7,211.3 Z M110.8,180.3 L132.5,167.8 L132.5,266.4 L110.8,279 L110.8,180.3 Z M159.2,287.7 L137.5,300.3 L115.8,287.7 L137.5,275.2 L159.2,287.7 Z M164.4,279 L142.6,266.4 L142.6,167.8 L164.4,180.3 L164.4,279 Z M254.8,232.6 L233.1,245.1 L174.4,211.3 L174.4,186.2 L254.8,232.6 Z" id="matternet-logo" fill="#cecece"></path></g></svg></a></h1><div class="flex space-x-4 hidden sm:block"><a class="text-sm md:text-base text-gray-200 hover:text-white" href="/collections/chocolatier">Chocolatier</a><a class="text-sm md:text-base text-gray-200 hover:text-white" href="/collections/drinks">Drinks</a><a class="text-sm md:text-base text-gray-200 hover:text-white" href="/collections/snacks">Snacks</a></div><div class="flex-1 md:pr-8"></div><div class=""><button class="relative w-9 h-9 bg-white bg-opacity-20 rounded text-white p-1" aria-label="Open cart tray"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" d="M15.75 10.5V6a3.75 3.75 0 10-7.5 0v4.5m11.356-1.993l1.263 12c.07.665-.45 1.243-1.119 1.243H4.25a1.125 1.125 0 01-1.12-1.243l1.264-12A1.125 1.125 0 015.513 7.5h12.974c.576 0 1.059.435 1.119 1.007zM8.625 10.5a.375.375 0 11-.75 0 .375.375 0 01.75 0zm7.5 0a.375.375 0 11-.75 0 .375.375 0 01.75 0z"></path></svg></button></div><div><a class="flex space-x-1 bg-white bg-opacity-80 rounded-full p-1" href="/sign-in"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" class="w-6 h-6"><path fill-rule="evenodd" d="M7.5 6a4.5 4.5 0 119 0 4.5 4.5 0 01-9 0zM3.751 20.105a8.25 8.25 0 0116.498 0 .75.75 0 01-.437.695A18.683 18.683 0 0112 22.5c-2.786 0-5.433-.608-7.812-1.7a.75.75 0 01-.437-.695z" clip-rule="evenodd"></path></svg></a></div></div></header><main class="grow"><div class="lg:max-w-3xl mx-auto h-full max-w-2xl mx-auto pt-8 px-4 sm:px-6 lg:px-8"><div><h2 class="mt-6 text-3xl text-gray-900">Privacy Policy</h2><div class="overflow-scroll bg-gray-50 p-5 mt-5"><div class="prose prose-lg prose-p:my-5 prose-ol:ml-5 prose-ul:ml-5"><p><strong>Privacy Policy</strong></p> <p>Effective as of August 29, 2024</p> <p>Matternet, Inc. ("<strong>Matternet</strong>," "<strong>we</strong>", “<strong>us</strong>” or "<strong>our</strong>") builds and operates autonomous drone networks that enable ultra-fast, low-cost and zero-emission package delivery. This Privacy Policy describes how Matternet processes personal information that we collect through our digital properties that link to this Privacy Policy, including our website (the “<strong>Service</strong>”), as well as through our social media pages, marketing activities and other activities described in this Privacy Policy.</p> <p>This Privacy Policy does not apply to personal information that we may process on behalf of our enterprise customers (such as businesses and other organizations) while providing our Service to them. Our use of information that we process on behalf of our enterprise customers may be governed by our agreements with such customers. If you have questions regarding your personal information that we process on behalf of an enterprise customer, please direct your question to that enterprise customer.</p> <p>Matternet may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information.</p> <p><strong>Index</strong></p> <p><strong>Personal information we collect</strong></p> <p><strong>Tracking Technologies</strong></p> <p><strong>How we use your personal information</strong></p> <p><strong>Retention</strong></p> <p><strong>How we share your personal information</strong></p> <p><strong>Your choices</strong></p> <p><strong>Other sites and services</strong></p> <p><strong>Security</strong></p> <p><strong>International data transfers</strong></p> <p><strong>Children</strong></p> <p><strong>Changes to this Privacy Policy</strong></p> <p><strong>How to contact us</strong></p> <p><strong>Personal information we collect</strong></p> <h2><strong>Information you provide to us.</strong> Personal information you may provide to us through the Service or otherwise includes:</h2> <ul> <li> <p><strong>Contact data</strong>, such as your first and last name, email address, billing and mailing addresses, phone number, and latitude and longitude information for your delivery drop zone.</p> </li> <li> <p><strong>Profile data</strong>, such as the username and password that you may set to establish an online account on the Service, biographical details, photograph or picture, delivery drop zone coordinates, links to your profiles on social networks, interests, preferences, information about your participation in our surveys, and any other information that you add to your account profile.</p> </li> <li> <p><strong>Communications data</strong> based on our exchanges with you, including when you contact us through the Service, social media, communicate with us via chat features, or otherwise.</p> </li> <li> <p><strong>Transactional data</strong>, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.</p> </li> <li> <p><strong>Marketing data</strong>, such as your preferences for receiving our marketing communications and details about your engagement with them.</p> </li> <li> <p><strong>Drone Event data,</strong> such as information related to reported or identified incidents or investigations by Matternet related to any drone malfunctions, delivery errors, or other potential issue related to the Service.</p> </li> <li> <p><strong>User-generated content data</strong>, such as conversation text, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data.</p> </li> <li> <p><strong>Other data</strong> not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.</p> </li> </ul> <h2><strong>Third-party sources.</strong> We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:</h2> <ul> <li> <h2><strong>Public sources</strong>, such as government agencies, public records, social media platforms, and other publicly available sources.</h2> </li> <li> <p><strong>Private sources</strong>, such as data providers and social media platforms.</p> </li> <li> <p><strong>Data providers,</strong> such as information services and data licensors.</p> </li> <li> <p><strong>Partners</strong>, such marketing partners and event co-sponsors.</p> </li> <li> <h2><strong>Customers</strong></h2> </li> <li> <h2><strong>Service providers</strong> that provide services on our behalf or help us operate the Service or our business.</h2> </li> </ul> <h2><strong>Automatic data collection.</strong> We, our service providers, and our partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:</h2> <ul> <li> <p><strong>Device data</strong>, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.</p> </li> <li> <p><strong>Online activity data</strong>, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.</p> </li> <li> <p><strong>Precise geolocation data</strong> when you authorize the Service to access your device’s location.</p> </li> <li> <p><strong>Communication interaction data</strong> such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.</p> </li> </ul> <h2>For more information concerning our automatic collection of data, please see the <a href="#bookmark=id.1baon6m"><strong>Tracking technologies</strong></a> section below.</h2> <p><strong>Tracking Technologies</strong></p> <h2><strong>Cookies and similar technologies</strong>. Some of the automatic collection described above is facilitated by the following technologies:</h2> <ul> <li><strong>Cookies</strong>, which are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a session ends, “persistent cookies” that remain longer, “first party” cookies that we place and “third party” cookies that our third-party business partners and service providers place.</li> <li><strong>Local storage technologies</strong>, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.</li> <li><strong>Web beacons,</strong> also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.</li> </ul> <p>For information concerning your choices with respect to the use of tracking technologies, see the <a href="#bookmark=id.3vac5uf">Your choices</a> section below.</p> <p><strong>How we use your personal information</strong></p> <p>We may use your personal information for the following purposes or as otherwise described at the time of collection:</p> <h2><strong>Service delivery and operations.</strong> We may use your personal information to:</h2> <ul> <li> <p>provide the Service;</p> </li> <li> <p>to develop new programs and services;</p> </li> <li> <p>enable security features of the Service;</p> </li> <li> <p>establish and maintain your user profile on the Service;</p> </li> <li> <p>facilitate features of the Service, such accurately delivery of items into drop zones;</p> </li> <li> <p>communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;</p> </li> <li> <p>provide support for the Service, and respond to your requests, questions and feedback;</p> </li> <li> <p>facilitate purchasing features of the Service, such as by identifying and suggesting items for purchase;</p> </li> <li> <p>communicate with you about the Service, including by sending updates regarding your orders and other Service-related announcements, and support and administrative messages;</p> </li> </ul> <p><strong>Service personalization</strong>, which may include using your personal information to:</p> <ul> <li> <p>understand your needs and interests;</p> </li> <li> <p>personalize your experience with the Service and our Service-related communications; and</p> </li> <li> <p>remember your selections and preferences as you navigate webpages.</p> </li> </ul> <h2><strong>Service improvement and analytics.</strong> We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services.</h2> <h2><strong>Marketing.</strong> We, our service providers and our third-party advertising partners may collect and use your personal information to send you direct marketing communications and may personalize these messages based on your needs. You may opt-out of our marketing communications as described in the <a href="#bookmark=id.19c6y18">Opt-out of communications</a> section below.</h2> <h2><strong>Events.</strong> We may use your personal information to:</h2> <ul> <li>contact or market to you after collecting your personal information at an event</li> </ul> <h2><strong>Compliance and protection.</strong> We may use your personal information to:</h2> <ul> <li> <p>comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;</p> </li> <li> <p>protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);</p> </li> <li> <p>audit our internal processes for compliance with legal and contractual requirements or our internal policies;</p> </li> <li> <p>enforce the terms and conditions that govern the Service; and</p> </li> <li> <p>prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.</p> </li> </ul> <h2><strong>To create aggregated, de-identified and/or anonymized data.</strong> We may create aggregated, de-identified and/or anonymized data from your personal information and other individuals whose personal information we collect. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.</h2> <h2><strong>Cookies and similar technologies.</strong> In addition to the other uses included in this section, we may use the Cookies and similar technologies described above for the following purposes:</h2> <ul> <li> <p><strong>Technical operation</strong>. To allow the technical operation of the Service, such as by remembering your selections and preferences as you navigate the site, and whether you are logged in when you visit password protected areas of the Service.</p> </li> <li> <p><strong>Functionality</strong>. To enhance the performance and functionality of our services.</p> </li> <li> <p><strong>Analytics</strong>. To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails.</p> </li> </ul> <p><strong>Further uses</strong>, in some cases, we may use your personal information for further uses, in which case we will ask for your consent to use of your personal information for those further purposes if they are not compatible with the initial purpose for which information was collected.</p> <h1><strong>Retention</strong></h1> <h2>We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.</h2> <p>When we no longer require the personal information we have collected about you, we may either delete it, deidentify or anonymize it, or isolate it from further processing.</p> <p><strong>How we share your personal information</strong></p> <p>We may share your personal information with the following parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.</p> <p><strong>Affiliates.</strong> Our corporate parent, subsidiaries, and affiliates.</p> <p><strong>Service providers.</strong> Third parties that provide services on our behalf or help us operate the Service (including third-party application programming interfaces or APIs) or our business (such as hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics).</p> <p><strong>Third parties designated by you.</strong> We may share your personal information with third parties where you have instructed us or provided your consent to do so to include contacts you consent to sharing your user-shared multimedia data;</p> <p><strong>Partners.</strong> Third parties with whom we partner, including parties with whom we co-sponsor events or promotions, or with whom we jointly offer products or services.</p> <p><strong>Professional advisors.</strong> Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.</p> <p><strong>Authorities and others.</strong> Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the <a href="#bookmark=id.39kk8xu">Compliance and protection purposes</a> described above.</p> <p><strong>Business transferees</strong>. We may disclose personal information in the context of actual or prospective business transactions (<em>e.g.,</em> investments in Matternet, financing of Matternet, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of Matternet as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.</p> <p><strong>Text Messaging</strong>. If you opt in to receive text messages from Matternet, we will not share your phone number or information about your consent to receive text messages with third parties that may independently use such information for the purpose of sending you text messages.</p> <p><strong>Your choices</strong></p> <h2><strong>Access or update your information.</strong> If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.</h2> <h2><strong>Opt-out of communications.</strong> You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by <a href="#bookmark=id.4h042r0"><strong>contacting us</strong></a>. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.</h2> <p><strong>Cookies</strong>. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit <a href="http://www.allaboutcookies.org">www.allaboutcookies.org</a>. You can also configure your device to prevent images from loading to prevent web beacons from functioning.</p> <h2><strong>Blocking images/clear gifs:</strong> Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.</h2> <h2><strong>Do Not Track.</strong> Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit <a href="http://www.allaboutdnt.com"><strong>http://www.allaboutdnt.com</strong></a>.</h2> <h2><strong>Declining to provide information.</strong> We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.</h2> <p><strong>Other sites and services</strong></p> <p>The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.</p> <p><strong>Security</strong></p> <p>We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.</p> <p><strong>International data transfer</strong></p> <p>We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.</p> <p><strong>Children</strong></p> <p>The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please <a href="mailto:delivery@matternet.us">contact us</a>. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.</p> <p><strong>Changes to this Privacy Policy</strong></p> <p>We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.</p> <p><strong>How to contact us</strong></p> <ul> <li><strong>Email</strong>: delivery@matternet.us</li> </ul></div></div></div></div></main><footer class="mt-24 border-t bg-gray-50" aria-labelledby="footer-heading"><h2 id="footer-heading" class="sr-only">footer.title</h2><div class="max-w-7xl mx-auto pt-12 px-4 sm:px-6 lg:pt-16 lg:px-8 w-full"><div class="xl:grid xl:grid-cols-3 xl:gap-8"><div class="grid grid-cols-2 gap-8 xl:col-span-2"><div class="md:grid md:grid-cols-2 md:gap-8"><div><h3 class="text-sm font-semibold text-gray-500 tracking-wider uppercase">footer.shop</h3><ul role="list" class="mt-4 space-y-4"><li><a class="text-base text-gray-500 hover:text-gray-600" href="/collections/chocolatier">Chocolatier</a></li><li><a class="text-base text-gray-500 hover:text-gray-600" href="/collections/drinks">Drinks</a></li><li><a class="text-base text-gray-500 hover:text-gray-600" href="/collections/snacks">Snacks</a></li></ul></div><div class="mt-12 md:mt-0"><h3 class="text-sm font-semibold text-gray-500 tracking-wider uppercase">footer.support</h3><ul role="list" class="mt-4 space-y-4"><li><a href="/account/history" class="text-base text-gray-500 hover:text-gray-600">navigation.support.trackOrder</a></li></ul></div></div><div class="md:grid md:grid-cols-2 md:gap-8"><div><h3 class="text-sm font-semibold text-gray-500 tracking-wider uppercase">Company</h3><ul role="list" class="mt-4 space-y-4"><li><a href="/contacts" class="text-base text-gray-500 hover:text-gray-600">Contacts</a></li><li><a href="/documents/terms-of-service" class="text-base text-gray-500 hover:text-gray-600">Terms of Service</a></li><li><a href="/documents/privacy-policy" class="text-base text-gray-500 hover:text-gray-600">Privacy Policy</a></li></ul></div></div></div></div><p class="mt-24 text-xs leading-5 text-gray-400 py-6 text-right">© 2024 Matternet. 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