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class="ac-gn-curtain"></div> <div id="ac-gn-placeholder" class="ac-nav-placeholder"></div> <script type="text/javascript" src="/web/20220612102808js_/https://www.apple.com/ac/globalnav/7/en_GB/scripts/ac-globalnav.built.js"></script> <script src="/web/20220612102808js_/https://www.apple.com/metrics/ac-analytics/2.15.0/scripts/ac-analytics.js" type="text/javascript" charset="utf-8"></script> <script src="/web/20220612102808js_/https://www.apple.com/metrics/ac-analytics/2.15.0/scripts/auto-init.js" type="text/javascript" charset="utf-8"></script> <main id="main" class="main" role="main" data-page-type="overview"> <section class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="small-offset-1 small-10"> <h1 class="typography-headline-elevated">Contacting Apple</h1> </div> </div> </section> <section class="section section-sales-inquiries" data-analytics-section-engagement="name:sales inquiries"> <div class="section-content"> <div class="sales-inquiries-inner small-offset-1 small-10" id="sales-inquiries"> <div class="row"> <h2 class="typography-headline-reduced">Sales and <br class="small"/>Product Enquiries</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper online-store"> <h3 class="typography-eyebrow-elevated">Apple Online Store</h3> <p>Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call <span class="nowrap">0800 048 0408</span>. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.</p> <p>Find all the information you need about your Apple Online Store order. To modify, track or return your <a href="/web/20220612102808/https://www.apple.com/uk/shop/goto/order/list">order</a>, or simply update your account info, just go to the <a href="/web/20220612102808/https://www.apple.com/uk/shop/goto/order/list">Order status page</a>. For other enquiries, contact Apple Store Customer Service on <span class="nowrap">0800 048 0408.</span> Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.</p> </div> <div class="copy-wrapper signtime"> <h3 class="typography-eyebrow-elevated">Shop with SignTime BSL Support</h3> <p>British Sign Language (BSL) interpreters are available for all your online shopping needs, right in your web browser. <a href="http://web.archive.org/web/20220612102808/https://signtime.apple/retail/gb-EN/bsl" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="learn how to connect to an interpreter" data-analytics-exit-link><span class="icon-copy">Connect to an interpreter</span><span class="icon icon-after icon-external"></span></a></p> </div> <div class="copy-wrapper retail-stores"> <h3 class="typography-eyebrow-elevated">Apple Retail Stores</h3> <p>Experience the digital lifestyle at any of the <a href="/web/20220612102808/https://www.apple.com/uk/retail/" data-analytics-region="learn more" data-analytics-title="apple retail stores">Apple Retail Stores</a> around the country. Find opening hours and contact information for all locations.</p> </div> <div class="copy-wrapper financing"> <h3 class="typography-eyebrow-elevated">Get Financing for You, Your Business or Your School</h3> <p><a href="/web/20220612102808/https://www.apple.com/uk/financing/" data-analytics-region="learn more" data-analytics-title="apple financial services">Apple Financial Services</a> offers financing on Apple products for consumers, educational institutions and businesses. Speak to your Apple representative to learn more.</p> </div> <div class="copy-wrapper consultants"> <h3 class="typography-eyebrow-elevated">Find Consultants</h3> <p>Visit our <a href="http://web.archive.org/web/20220612102808/http://consultants.apple.com/uk/" data-analytics-region="learn more" data-analytics-title="apple consultants network" data-analytics-exit-link>Apple Consultants Network</a> page to find a consultant.</p> </div> <div class="copy-wrapper providers"> <h3 class="typography-eyebrow-elevated">Find Authorised Training Providers</h3> <p>Visit the <a href="http://web.archive.org/web/20220612102808/https://training.apple.com/" data-analytics-region="learn more" data-analytics-title="apple training" data-analytics-exit-link>Apple Training</a> website for information on available courses and Apple Authorised Training Providers worldwide.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper business"> <h3 class="typography-eyebrow-elevated">How to Buy for Business</h3> <p>If you are a business or professional user, visit the <a href="/web/20220612102808/https://www.apple.com/uk/shop/goto/smb">Apple Store for Business</a> or call <span class="nowrap">0800 058 2222</span>. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00. The Apple Store for Business offers a host of business services and financing solutions, as well as trade-in and developer sales. <a href="/web/20220612102808/https://www.apple.com/uk/retail/business/">Open an account</a> today.</p> </div> <div class="copy-wrapper education"> <h3 class="typography-eyebrow-elevated">How to Buy for Education</h3> <p>If you are a student, teacher or other education professional, visit the <a href="/web/20220612102808/https://www.apple.com/uk/shop/goto/educationrouting">Apple Store for Education</a> or call <span class="nowrap">0800 048 0408</span>. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00. To purchase on behalf of your school, college or university, please call <span class="nowrap">0800 912 0207</span> to speak to an Apple representative.</p> </div> <div class="copy-wrapper resellers"> <h3 class="typography-eyebrow-elevated">Find Apple Authorised Resellers</h3> <p>Use our <a href="http://web.archive.org/web/20220612102808/https://locate.apple.com/uk/en/" data-analytics-region="learn more" data-analytics-title="reseller locator">Reseller Locator</a> to find an Apple Authorised Reseller in the UK.</p> <p><a href="/web/20220612102808/https://www.apple.com/uk/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">Apple Authorised Resellers</a> offer industry expertise, multi-platform services and Mac‑based solutions for a wide variety of organisations.</p> </div> <div class="copy-wrapper shop"> <h3 class="typography-eyebrow-elevated">Find an Apple Shop</h3> <p><a href="/web/20220612102808/https://www.apple.com/uk/buy/shop/" data-analytics-region="learn more" data-analytics-title="apple shops">Apple shops</a> are Apple‑designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.</p> </div> <div class="copy-wrapper premium"> <h3 class="typography-eyebrow-elevated">Find an Apple Premium Reseller</h3> <p><a href="/web/20220612102808/https://www.apple.com/uk/buy/apr/" data-analytics-region="learn more" data-analytics-title="apple premium resellers">Apple Premium Resellers</a> are independent resellers who live and breathe the Mac. These Apple‑dedicated outlets offer the complete range of Macs and other products, along with a full complement of accessories and value-added services.</p> </div> <div class="copy-wrapper solution"> <h3 class="typography-eyebrow-elevated">Find an Apple Solution Expert – Education</h3> <p>With a broad knowledge of the issues facing educators, <a href="/web/20220612102808/https://www.apple.com/uk/buy/ase/education/" data-analytics-region="learn more" data-analytics-title="apple solution experts - education">Apple Solution Experts – Education</a> are independent resellers who can transform your teaching and learning.</p> </div> </div> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:support"> <div class="section-content"> <div class="support-inner small-offset-1 small-10" id="support"> <div class="row"> <h2 class="typography-headline-reduced">Product and Services Support</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper contact"> <h3 class="typography-eyebrow-elevated">Contact Apple Support</h3> <p>Need service or support? <a href="http://web.archive.org/web/20220612102808/https://getsupport.apple.com/GetproductgroupList.action?locale=en_GB" data-analytics-region="learn more" data-analytics-title="start your request online" data-analytics-exit-link>Start your request online</a> and we’ll find you a solution.</p> </div> <div class="copy-wrapper get-help"> <p class="last">More ways to get help:</p> <ul> <li><a href="http://web.archive.org/web/20220612102808/https://getsupport.apple.com/?caller=cups" class="icon-wrapper"><span class="icon-copy">Contact iTunes Store support</span><span class="icon icon-after more"></span></a></li> <li>Technical support: 0800 107 6285</li> <li><a href="http://web.archive.org/web/20220612102808/https://support.apple.com/en-gb/HT201232" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="see all worldwide support telephone numbers" data-analytics-exit-link><span class="icon-copy">See all worldwide support telephone numbers</span><span class="icon icon-after more"></span></a></li> <li><a href="http://web.archive.org/web/20220612102808/https://support.apple.com/en-gb/HT204039" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="contact a mobile carrier" data-analytics-exit-link><span class="icon-copy">Contact a network provider</span><span class="icon icon-after more"></span></a></li> <li><a href="/web/20220612102808/https://www.apple.com/uk/retail/geniusbar/" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="make a reservation at an apple retail store genius bar" data-analytics-exit-link><span class="icon-copy">Make an appointment at an Apple Retail Store Genius Bar</span><span class="icon icon-after more"></span></a></li> <li><a href="http://web.archive.org/web/20220612102808/https://locate.apple.com/uk/en/" class="icon-wrapper"><span class="icon-copy">Find an Apple Authorised Service Provider</span><span class="icon icon-after more"></span></a></li> <li>Beats support:<br/><span class="nowrap">0800 028 2329</span> or <a href="http://web.archive.org/web/20220612102808/https://www.beatsbydre.com/uk/support/international-numbers.html" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="beats worldwide support telephone numbers" data-analytics-exit-link><span class="icon-copy">see all worldwide support telephone numbers</span><span class="icon icon-after icon-external"></span></a></li> </ul> </div> <div class="copy-wrapper asl-support"> <h3 class="typography-eyebrow-elevated">Get BSL Support through SignTime</h3> <p>You can also receive AppleCare service and support in British Sign Language (BSL). <a href="http://web.archive.org/web/20220612102808/https://signtime.apple/applecare/gb-EN/bsl" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="learn how to connect to an interpreter" data-analytics-exit-link><span class="icon-copy">Connect to an interpreter</span><span class="icon icon-after icon-external"></span></a></p> </div> <div class="copy-wrapper technical"> <p>Mac, iPhone, iPod, iPad and Apple TV customers within 90 days of ownership are eligible for complimentary telephone technical support. <a href="/web/20220612102808/https://www.apple.com/uk/support/" data-analytics-region="learn more" data-analytics-title="online technical support" data-analytics-exit-link>Online technical support</a> for Apple products is available beyond the initial 90 days.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper online"> <h3 class="typography-eyebrow-elevated">Browse Online Support</h3> <p>Visit the <a href="http://web.archive.org/web/20220612102808/https://support.apple.com/en-gb" data-analytics-region="learn more" data-analytics-title="apple support" data-analytics-exit-link>Apple Support</a> site for quick answers, manuals and in-depth technical articles. Visit <a href="http://web.archive.org/web/20220612102808/https://discussions.apple.com/" data-analytics-region="learn more" data-analytics-title="apple support communities" data-analytics-exit-link>Apple Support Communities</a> to get help and tips from fellow Apple customers.</p> <p>For help with Beats by Dre headphones and speakers, visit <a href="http://web.archive.org/web/20220612102808/https://www.beatsbydre.com/support" rel="nofollow" data-analytics-region="learn more" data-analytics-title="beats support" data-analytics-exit-link>Beats Support</a>. For help with the Beats Music streaming service, visit Beats Music Support.</p> </div> <div class="copy-wrapper lost-stolen"> <h3 class="typography-eyebrow-elevated">Lost or Stolen Apple Products</h3> <p>If you have lost or found an Apple product, <a href="http://web.archive.org/web/20220612102808/https://support.apple.com/en-gb/HT204315" data-analytics-region="learn more" data-analytics-title="contact your local law enforcement agency to report it" data-analytics-exit-link>contact your local law enforcement agency to report it</a>. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.</p> </div> </div> </div> </div> </div> </section> <section class="section section-corporate-info"> <div class="section-content"> <div class="features"> <div class="corporate-address"> <h3 class="typography-eyebrow-elevated">Corporate Information</h3> <div class="row"> <div class="features-column column large-4 medium-12 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Apple Distribution<br/>International Ltd.<br/><address>Hollyhill Industrial Estate<br/>Hollyhill, Cork<br/>Republic of Ireland</address></p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Registration number: 470672<br/>Registered at the<br/>Companies Registration <br class="large"/><br class="medium"/>Office, Ireland<br/>VAT Number (UK): GB117223643<br/>VAT Number (Ireland): IE9700053D</p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Web Site Publication Manager:<br/>Cathy Kearney<br/>Web site Hosting Service Provider:<br/><address>Apple <br/>One Apple Park Way<br/>Cupertino, CA 95014<br/>1 408 996 1010</address></p> </div> </div> </div> </div> </div> <div class="features-section section-frequently" id="frequently" data-analytics-section-engagement="name:corporate info"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Frequently Requested Info</h3> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Apple ID Support</h4> <p>Learn more about getting an Apple ID and its benefits.</p> <p><a href="/web/20220612102808/https://www.apple.com/uk/support/appleid/" data-analytics-title="Learn more about Apple ID Support" data-analytics-region="Learn more" aria-label="Learn more about Apple ID Support" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">AppleCare Products</h4> <p>Find out how to get additional technical support and hardware service options for your Apple products.</p> <p><a href="/web/20220612102808/https://www.apple.com/uk/support/products/" data-analytics-title="Learn more about AppleCare Products" data-analytics-region="Learn more" aria-label="Learn more about AppleCare Products" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Repair and Service</h4> <p>See all your repair and service options based on your product and location.</p> <p><a href="http://web.archive.org/web/20220612102808/https://getsupport.apple.com/" data-analytics-title="Learn more about Repair and Service" data-analytics-region="Learn more" aria-label="Learn more about Repair and Service" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Apple Support Communities</h4> <p>Give and get help and tips from thousands of other Apple customers.</p> <p><a href="http://web.archive.org/web/20220612102808/http://discussions.apple.com/" data-analytics-title="Learn more about Apple Support Communities" data-analytics-region="Learn more" aria-label="Learn more about Apple Support Communities" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Repair Status</h4> <p>Quickly and easily get the status of one or all of your repairs.</p> <p><a href="http://web.archive.org/web/20220612102808/https://support.apple.com/en-gb/my-support" data-analytics-title="Learn more about Repair Status" data-analytics-region="Learn more" aria-label="Learn more about Repair Status" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Job Opportunities</h4> <p>Find current openings, university placements, internships and more.</p> <p><a href="http://web.archive.org/web/20220612102808/https://www.apple.com/jobs/uk/" data-analytics-title="Learn more about Job Opportunities" data-analytics-region="Learn more" aria-label="Learn more about Job Opportunities" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Media and Analyst Info</h4> <p>Get press releases, media contacts and more.</p> <p><a href="/web/20220612102808/https://www.apple.com/uk/pr/" data-analytics-title="Learn more about Media and Analyst Info" data-analytics-region="Learn more" aria-label="Learn more about Media and Analyst Info" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Email Subscriptions</h4> <p>Update your email address or change your subscription status.</p> <p><a href="http://web.archive.org/web/20220612102808/https://mynews.apple.com/" data-analytics-title="Learn more about Email Subscriptions" data-analytics-region="Learn more" aria-label="Learn more about Email Subscriptions" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">User Groups</h4> <p>Mix and mingle with other Apple Users in your area.</p> <p><a href="/web/20220612102808/https://www.apple.com/uk/usergroups/" data-analytics-title="Learn more about User Groups" data-analytics-region="Learn more" aria-label="Learn more about User Groups" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> </div> </div> </div> <div class="features-section section-feedback" id="feedback" data-analytics-section-engagement="name:feedback"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Feedback</h3> <p>Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):</p> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="/web/20220612102808/https://www.apple.com/uk/feedback/" data-analytics-title="product feedback" data-analytics-region="router" class="icon-wrapper"><span class="icon-copy">Product Feedback</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="/web/20220612102808/https://www.apple.com/uk/contact/feedback/" data-analytics-title="website feedback" data-analytics-region="router" class="icon-wrapper"><span class="icon-copy">Website Feedback</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column 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