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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Menu Item<div class="menu-item-description">Многоканална платформа за клиентско обслужване</div></a></li> <li id="menu-item-730800" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-730800"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-ticketing"></use></svg><a href="https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG" onover-preload="1">Запитвания<div class="menu-item-description">Усъвършенствана система за управление на запитвания</div></a></li> <li id="menu-item-348860" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-348860"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-live-chat"></use></svg><a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">Лайв чат<div class="menu-item-description">Най-бързият лайв чат на пазара</div></a></li> </ul> </li> <li id="menu-item-348877" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348877"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-902429" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902429"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Социални медии<div class="menu-item-description">Отговаряйте на последователите си директно през LiveAgent</div></a></li> <li id="menu-item-730799" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-730799"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">Телефонна централа<div class="menu-item-description">Вграден софтуер за телефонна централа</div></a></li> <li id="menu-item-874247" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874247"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">База знания<div class="menu-item-description">Предложете възможности за самообслужване</div></a></li> </ul> </li> <li id="menu-item-348883" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348883"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">Използвайте за</a> <ul class="sub-menu"> <li id="menu-item-348845" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-348845"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.liveagent.bg/biznes/" title="Liveagent е хелп деск софтуер, който се адаптира към нуждите на различните бизнес модели. Вижте как LiveAgent се вписва във вашата ниша. Образователни институции и НПО разчитат на LiveAgent." hreflang="bg-BG" onover-preload="1">Бизнес решения<div class="menu-item-description">Различни бизнеси, различни решения</div></a></li> <li id="menu-item-348861" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-348861"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.liveagent.bg/promishlenost/" title="Открийте как LiveAgent може да трансформира клиентското обслужване във вашата индустрия с безплатен 30-дневен пробен период. Независимо дали сте в здравеопазването или автомобилния сектор, нашият софтуер е ценно решение без такси за включване и 24/7 клиентска поддръжка. Подобрете взаимодействията с клиентите и намалете времето за отговор днес!" hreflang="bg-BG" onover-preload="1">Решения за различни отрасли<div class="menu-item-description">Адаптирайте LiveAgent според индустрията си</div></a></li> <li id="menu-item-730786" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-730786"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.liveagent.bg/istorii-na-uspeha/" title="Различни компании и услуги са представени в този текст, като включват хостинг услуги, блог платформа, електронен магазин и енергийна компания. Сред тях са Habrahabr, Finančná Správa, E-ville и EON." hreflang="bg-BG" onover-preload="1">Конкретна цел<div class="menu-item-description">Един продукт, много възможни цели</div></a></li> </ul> </li> <li id="menu-item-348884" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348884"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">Интеграции</a> <ul class="sub-menu"> <li id="menu-item-951152" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951152"><a href="https://www.liveagent.bg/integracii/whatsapp/" title="LiveAgent предлага интеграция с WhatsApp, която позволява на потребителите лесно да отговарят на съобщения в WhatsApp от таблото си в LiveAgent." hreflang="bg-BG" onover-preload="1">WhatsApp</a></li> <li id="menu-item-730787" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730787"><a href="https://www.liveagent.bg/integracii/wordpress/" title="Вдигнете нивото на клиентското си обслужване на сайтовете си в WordPress. Интеграцията с WordPress на LiveAgent ви позволява да слагате бутон за чат на сайтовете си." hreflang="bg-BG" onover-preload="1">WordPress</a></li> <li id="menu-item-730788" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730788"><a href="https://www.liveagent.bg/integracii/prestashop/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете добавянето на бутон за лайв чат в Prestashop уебсайта си с нашата интеграция с LvieAgent." hreflang="bg-BG" onover-preload="1">Prestashop</a></li> <li id="menu-item-730793" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730793"><a href="https://www.liveagent.bg/integracii/magento/" title="Интегрирайте Магенто 2 с LiveAgent и подобрете работния си процес. Ще следите клиентските поръчки чрез запитванията и можете да използвате само една платформа." hreflang="bg-BG" onover-preload="1">Magento</a></li> <li id="menu-item-730790" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730790"><a href="https://www.liveagent.bg/integracii/shopify/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете интеграция на LiveAgent с Shopify. Тази интеграция ви позволява да настроите бутон за лайв чат в електронния си магазин." hreflang="bg-BG" onover-preload="1">Shopify</a></li> <li id="menu-item-730791" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730791"><a href="https://www.liveagent.bg/integracii/mailchimp/" title="Софтуерът за управление на запитвания може да върши толкова много допълнителни неща с интеграция с Mailchimp за LiveAgent. Интеграцията с Mailchimp ви позволява да управлявате контактите си през help desk-а си." hreflang="bg-BG" onover-preload="1">Mailchimp</a></li> <li id="menu-item-730798" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730798"><a href="https://www.liveagent.bg/integracii/pipedrive/" title="Следете новите си клиенти и сделки с интеграцията на PipeDrive в LiveAgent. С тази интеграция ще разполагате с всичката си информация в едно табло за управление за улесняване и оптимизиране на работния процес." hreflang="bg-BG" onover-preload="1">PipeDrive</a></li> <li id="menu-item-730792" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730792"><a href="https://www.liveagent.bg/integracii/slack/" title="Говорете си с колегите си по всяко време без да излизате от help desk приложението си. Интеграцията на LiveAgent със Slack ви доставя съобщемията, за да не ги изтървете." hreflang="bg-BG" onover-preload="1">Slack</a></li> <li id="menu-item-348886" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-348886"><a href="/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Още интерграции</a></li> </ul> </li> </ul> </li> <li id="menu-item-348882" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348882"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">Ресурси</a> <ul class="sub-menu"> <li id="menu-item-348888" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348888"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">Научете повече</a> <ul class="sub-menu"> <li id="menu-item-730797" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-730797"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1">Академия<div class="menu-item-description">Станете експерт в клиентското обслужване</div></a></li> <li id="menu-item-730796" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-730796"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="https://www.liveagent.bg/shabloni/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="bg-BG" onover-preload="1">Шаблони<div class="menu-item-description">Гъвкави шаблони за всякакви случаи</div></a></li> <li id="menu-item-886716" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886716"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="https://www.liveagent.bg/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="bg-BG" onover-preload="1">Контролни списъци<div class="menu-item-description">Как да се справите с процесите си</div></a></li> </ul> </li> <li id="menu-item-348879" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348879"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348957" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-348957"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог<div class="menu-item-description">Новини за клиентското обслужване и LiveAgent</div></a></li> <li id="menu-item-730795" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-730795"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник<div class="menu-item-description">Научете термините в клиентското обслужване</div></a></li> <li id="menu-item-730811" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-730811"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Помощ<div class="menu-item-description">Статии с инструкции и упътвания</div></a></li> </ul> </li> <li id="menu-item-348880" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348880"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348915" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-348915"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте уменията си за въвеждане с безплатния тест на LiveAgent. Научете скоростта си на писане за броени минути и се упражнявайте безплатно, за да я подобрите." hreflang="bg-BG" onover-preload="1">Тест за скорост на писане<div class="menu-item-description">Подобрете скоростта си на писане</div></a></li> <li id="menu-item-961717" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961717"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="https://www.liveagent.bg/reviews/" title="Reviews for software are crucial in determining the right fit for your needs. They can help you understand the features, functionality, and cost of the software, and even broaden your horizons and change your opinion. Good reviews are created by adjusting the software as you would use it in your daily work to guarantee relevance for readers." hreflang="bg-BG" onover-preload="1">Отзиви<div class="menu-item-description">Разгледайте отзивите за различни софтуери</div></a></li> </ul> </li> <li id="menu-item-348890" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348890"><a href="#" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG">За компанията</a> <ul class="sub-menu"> <li id="menu-item-348962" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-348962"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. Запишете се за безплатен 14-дневен пробен период и усетете разликата!" hreflang="bg-BG" onover-preload="1">За нас<div class="menu-item-description">Запознайте се с екипа зад продукта</div></a></li> <li id="menu-item-348934" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-348934"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.liveagent.bg/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1">Награди<div class="menu-item-description">Нашите награди и постижения</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-730812" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-730812"><a href="https://www.liveagent.bg/funkcii/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-803030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803030"><a href="/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1">Цени</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testov-period/" class="Button Button--outline" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Демо</span> </a> <a href="/testov-period/" class="Button Button--outline" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-bg" lang="bg"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Европа</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Азия</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Средния Изток</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Америка</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Европа</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </span> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/integrace/multitel/" title="MultiTEL je poskytovatel VoIP, který nabízí globální telefonní čísla, spoustu užitečných funkcí a analytické nástroje pro hovory a textové zprávy." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/integrationer/multitel/" title="MultiTEL er en global VoIP-udbyder, der tilbyder omkostningseffektive kommunikationsløsninger og analytiske værktøjer til opkald og tekstbeskeder. Integreret med LiveAgent, giver MultiTEL dig mulighed for at håndtere kundeopkald effektivt med globale telefonnumre og en bred vifte af funktioner. Start din gratis prøveperiode med LiveAgent og forbedr din kundeservice uden ekstra gebyrer!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/integrationen/multitel/" title="Integrieren Sie MultiTEL einfach mit LiveAgent für kosteneffiziente VoIP-Lösungen und umfassende Helpdesk-Tools. Starten Sie jetzt!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/integratsioonid/multitel/" title="MultiTEL pakub globaalseid VoIP lahendusi ja tasuta integratsiooni LiveAgentiga, et tõhustada mitmekanalilist kliendituge." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/integraciones/multitel/" title="Descubre cómo MultiTEL, un proveedor global de números VoIP, se integra con LiveAgent para potenciar tu centro de llamadas. Mejora tu servicio al cliente con llamadas y mensajes de texto en múltiples canales, soporte técnico y herramientas analíticas avanzadas. ¡Prueba LiveAgent gratis y transforma tu comunicación empresarial hoy mismo!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/integrations/multitel/" title="MultiTEL est un fournisseur de services VoIP qui propose des numéros de téléphone internationaux, de nombreuses fonctions utiles et des outils d'analyse des appels et des messages texte." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/ensomatoseis/multitel/" title="Το MultiTEL είναι ένας πάροχος τηλεφωνίας VoIP που προσφέρει παγκόσμιους αριθμούς τηλεφώνου, πολλές χρήσιμες λειτουργίες και εργαλεία στατιστικών αναλύσεων για κλήσεις και μηνύματα κειμένου." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/integracije/multitel/" title="MultiTEL je globalni pružatelj VoIP usluga koji pruža globalne telefonske brojeve, mnogo korisnih funkcionalnosti i analitičke alate za pozive i poruke." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/integrazioni/multitel/" title="Scopri come integrare MultiTEL, un fornitore globale di servizi VoIP, con LiveAgent per migliorare il tuo help desk multicanale e call center. Sfrutta la copertura mondiale, numeri di telefono internazionali e potenti strumenti di analytics per ottimizzare le comunicazioni con i clienti. L'integrazione è gratuita e semplice da configurare, consentendoti di gestire chiamate, live chat e molto altro da un'unica piattaforma. Prova LiveAgent gratuitamente per 30 giorni e potenzia il tuo supporto clienti oggi stesso!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/integracija/multitel/" title="Integrējiet MultiTEL ar LiveAgent, lai uzlabotu savu klientu atbalstu ar globāliem tālruņa numuriem un analītikas rīkiem. Bezmaksas izmēģinājums un vienkārša integrācija ļauj sākt nodrošināt efektīvu daudzkanālu atbalstu bez papildus izmaksām. Uzziniet vairāk un izveidojiet savu zvanu centru jau šodien!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/integracijos/multitel/" title='"MultiTEL" yra VoIP tiekėjas, siūlantis pasaulinius telefono numerius, daug naudingų funkcijų bei skambučiams ir žinutėms skirtus analitikos įrankius.' hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/integraciok/multitel/" title="A MultiTEL egy VoIP szolgáltató, amely globális telefonszámokat, rengeteg hasznos funkciót és elemzési eszközöket kínál a hívásokhoz és az SMS-ekhez." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/integraties/multitel/" title="MultiTEL is een VoIP-provider die wereldwijde telefoonnummers, tal van handige functies en analytische tools voor oproepen en sms-berichten biedt." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/intergrering/multitel-no/" title="MultiTEL er en VoIP-leverandør som tilbyr globale telefonnumre, plenty med nyttige funksjoner og et analyseverktøy for samtaler og tekstmeldinger." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/integracje/multitel/" title="MultiTEL to operator VoIP, który oferuje globalne numery telefonów, mnóstwo przydatnych funkcji oraz narzędzia analityczne do połączeń i wiadomości tekstowych." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/integrari/multitel/" title="Descoperiți integrarea MultiTEL cu LiveAgent, soluția VoIP rentabilă pentru apeluri și mesaje la nivel global. Beneficiați de funcții avansate de analiză și suport multicanal fără costuri suplimentare. Încercați gratuit și îmbunătățiți-vă serviciul de asistență clienți!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/integracii/multitel/" title="MultiTEL – это провайдер VoIP с глобальным покрытием, предлагающий международные номера и аналитику звонков. Бесплатная интеграция с LiveAgent позволяет управлять звонками в единой системе тикетов, улучшая клиентскую поддержку. Попробуйте LiveAgent бесплатно и создайте свой call-центр уже сегодня!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/integracije/multitel/" title="MultiTEL je ponudnik VoIP, ki ponuja globalne telefonske številke, veliko uporabnih funkcij in analitična orodja za klice in besedilna sporočila." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Азия</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/zhenghe/multitel/" title="MultiTEL是一家VoIP供应商，提供全球的电话号码、大量实用的功能、和分析工具用于呼叫和短信。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/integration/multitel/" title="Ang MultiTel ay isang VoIP provider na nagbibigay ng global phone number, maraming kapaki-pakinabang na features, at analytic tools para sa mga tawag at text message" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tich-hop/multitel/" title="Khám phá MultiTEL - nhà cung cấp VoIP toàn cầu với số điện thoại quốc tế, tính năng đa dạng và công cụ phân tích cho cuộc gọi và tin nhắn văn bản. Tích hợp dễ dàng với LiveAgent để tối ưu hóa dịch vụ khách hàng của bạn. Dùng thử miễn phí ngay!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Средния Изток</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/altakamol/multitel/" title="MultiTEL هو مزود VoIP يقدم أرقام هواتف عالمية ، والكثير من الميزات المفيدة ، والأدوات التحليلية للمكالمات والرسائل النصية." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Америка</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/integrations/multitel/" title="Discover seamless communication with MultiTEL's integration in LiveAgent! Enjoy global VoIP services with cost-effective solutions, worldwide coverage, and advanced call analytics. Enhance your call center support and customer experience effortlessly. Integration is free with LiveAgent—start your 30-day trial today and elevate your customer service game!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/integracoes/multitel/" title="Descubra como a integração do MultiTEL com o LiveAgent pode transformar seu suporte ao cliente. MultiTEL oferece serviços VoIP globais com ferramentas analíticas, permitindo criar um call center eficiente. Aproveite a integração gratuita e melhore suas operações de atendimento ao cliente. Experimente LiveAgent hoje e veja como ele pode impulsionar a produtividade da sua equipe!" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Копирано!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.bg/integracii/multitel/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" 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Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Какво е MultiTEL?</span></a><a href="#h-how-can-you-use-multitel-with-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Как да използвате MultiTEL с LiveAgent?</span></a><a href="#h-what-are-the-benefits-of-using-multitel" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Какви са предимствата от използването на MultiTEL?</span></a><a href="#h-is-the-multitel-integration-with-liveagent-free" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. Започнете безплатен 14-дневен пробен период и подобрете обслужването на клиентите си днес!" hreflang="bg-BG"><span class="FilterMenu__item-title js-toc__item-title">Безплатна ли е интеграцията на MultiTEL с LiveAgent ?</span></a><a href="#h-how-can-you-integrate-multitel-with-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Открийте най-новите технологични решения за телефонни услуги с MultiTEL и LiveAgent! Интеграцията е безплатна и предлага глобално покритие, VoIP услуги, анализи и управление на обаждания. 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9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <div class="Directory__blocks"> <h2 id="customer-service-contacts" class="Post__sectiontitle"><span>MultiTEL integration</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon-directory-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> <h3 id="h-partner-website">Partner website</h3> <p> <a href="https://www.multitel.net/?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" target="_blank" rel="nofollow" title="Hassle-free cost-effective communications & collaboration solutions. Built for small businesses and start-ups. Anywhere, anytime. Hosted PBX, national and international phone numbers" hreflang="en"> Научете повече </a> </p> </div> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon-directory-live-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> <h3 id="h-partner-privacy-policy">Partner Privacy Policy</h3> <p> <a href="https://www.multitel.net/policies/view/16/politika-za-lichnite-danni?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" target="_blank" rel="nofollow" title="Hassle-free cost-effective communications & collaboration solutions. Built for small businesses and start-ups. Anywhere, anytime. Hosted PBX, national and international phone numbers" hreflang="en"> MultiTEL Политика за поверителността </a> </p> </div> </div> </div> <h2 class="wp-block-heading" id="h-what-is-multitel"><strong>Какво е MultiTEL?</strong></h2> <p>MultiTEL е доставчик на VoIP услуги с рентабилни комуникационни решения. Те предоставят услуги в глобален мащаб, с присъствие на всички континенти. Освен покритие по цял свят, MultiTEL предлага и инструменти за анализ , които могат да бъдат използвани за проследяване на входящи и изходящи повиквания и обеми на текстови съобщения.</p> <h2 class="wp-block-heading" id="h-how-can-you-use-multitel-with-liveagent"><strong>Как да използвате MultiTEL с LiveAgent?</strong></h2> <p>MultiTEL е един от доставчиците на VoIP, поддържан от софтуера за обслужване на LiveAgent. Можете да го изберете като доставчик на телекомуникационни услуги. Всичко, което трябва да направите, е да получите телефонния си номера, да го свържете с LiveAgent и да започнете да предоставяте и получавате <a href="https://www.liveagent.bg/politika-za-lichnite-danni/" target="_blank" rel='"noreferrer noopener' urlslab_href_old="/politika-za-lichnite-danni/2025" title="Открийте как Quality Unit защитава вашите данни с нашата Политика за личните данни. Разберете как използваме бисквитки и събираме информация за подобряване на услугите. Посетете ни за повече информация и сигурност в онлайн пространството." hreflang="bg-BG" onover-preload="1"> обаждания</a> като част от Вашето многоканално help desk решение.</p> <figure class="wp-block-video"><video autoplay="" loop="" muted="" data-urlslabstyle="" style="opacity: 0;" data-src="https://www.liveagent.bg/wp/urlslab-download/a279da24b0b39e71d71dad06ae9ceac1/LiveAgent_CallCenter-1.mp4" urlslab-lazy="yes" urlslab-id="56"></video></figure> <p><a href="https://www.liveagent.bg/funkcii/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features#call-center" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1"> Функцията кол център </a> на LiveAgent може да Ви помогне при управлението на разговорите. <a href="https://www.liveagent.bg/funkcii/call-routing/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features/call-routing/" title="Маршрутизирайте обажданията с LiveAgent за бърза връзка с агенти. Започнете безплатен пробен период без ангажименти днес!" hreflang="bg-BG" onover-preload="1"> Насочете обажданията </a> към точните <a href="https://www.liveagent.bg/funkcii/agents/" target=" _ blank " rel="noreferrer noopener" urlslab_href_old="/features/agents/" title="В LiveAgent сътрудниците и представителите обслужване на клиентси с роля на администратор могат също да ръководят и настройват системата. Прочетете повече за типовете потребители и други." hreflang="bg-BG" onover-preload="1"> служители </a>, създайте <a href="https://www.liveagent.bg/funkcii/ivr-interactive-voice-response/" target=" _ blank " rel="noreferrer noopener" urlslab_href_old="/features/ivr-interactive-voice-response/" title="Заведи клиентите си до експертите по време на гласови повиквания с интерактивен гласов отговор. Създайте свой собствен IVR дървета и маршрут повиквания, където искате да ги." hreflang="bg-BG" onover-preload="1"> интерактивно гласово меню </a>, за да помогне на Вашите клиенти да достигнат конкретни отдели , направете <a href="https://www.liveagent.bg/funkcii/video-chat/" target=" _ blank " rel="noreferrer noopener" urlslab_href_old="/features/video-chat/" title="LiveAgent предлага видеоразговори без нужда от приложения, с многоезична поддръжка за бързи и персонализирани клиентски отговори." hreflang="bg-BG" onover-preload="1"> видеовръзки </a> или слушайте предишните си разговори, съхранявани в <a href="https://www.liveagent.bg/funkcii/unlimited-call-recordings/" target="_ blank " rel="noreferrer noopener" urlslab_href_old="/features/unlimited-call-recordings/" title="Неограничени записи на разговори с LiveAgent без допълнителни разходи. Подобрете обслужването и обучението си още днес!" hreflang="bg-BG" onover-preload="1"> История </a>.</p> <p>Ако искате да научите повече, гледайте видеоклипа по-долу, за да видите как работи кол центъра на LiveAgent на практика. </p> <figure class="wp-block-embed is-provider-youtube wp-block-embed-youtube"><div class="wp-block-embed__wrapper urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.bg/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"> <div class="youtube_urlslab_loader" data-ytid="SyvXUDe3g6A" width="500" height="375"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.bg/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="33"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div> </div></figure> <h2 class="wp-block-heading" id="h-what-are-the-benefits-of-using-multitel"><strong>Какви са предимствата от използването на MultiTEL?</strong></h2> <ul class="wp-block-list"><li>Световно покритие</li><li>Глобални телефонни номера</li><li>Полезен набор от функции</li><li>Приспособления за анализ на обаждания и съобщения</li></ul> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Create your own call center today!</p> <p class="BlockDiscover__text">Try LiveAgent with our free 14-day trial and provide better phone support</p> <div class="BlockDiscover__buttons"> <a href="/testov-period/" class="Button Button--knockout" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>FREE TRIAL</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Насрочете демонстрация</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <h2 class="wp-block-heading" id="h-is-the-multitel-integration-with-liveagent-free"><strong>Безплатна ли е интеграцията на MultiTEL с LiveAgent ?</strong></h2> <p><a href="https://www.liveagent.bg/integracii/" target="_blank" rel="noreferrer noopener" urlslab_href_old="https://www.liveagent.bg/integrations/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1"> Интеграцията </a> вече е включена в плана на LiveAgent и не е нужно да заплащате допълнителни такси. След като имате достъп както до MultiTEL, така и до LiveAgent, можете просто да свържете Вашия номер с нашия софтуер и да започнете да разговорите.</p> <h2 class="wp-block-heading" id="h-how-can-you-integrate-multitel-with-liveagent"><strong>Как можете да свържете MultiTEL с LiveAgent? </strong></h2> <p>MultiTEL вече е вграден в LiveAgent, всичко, което трябва да направите, е да добавите Вашия MultiTEL номер и да направите проста конфигурация. Следвайте ръководството по-долу, за да научите как да завършите процеса. </p> <ul class="wp-block-list"><li>Отидете на уебсайта на MultiTEL и създайте профил. Напълно безплатно е. След като влезете, отидете в таблото за управление и кликнете върху <strong> Номера – Моите номера </strong> и изберете <strong> Наемете номер </strong>. Попълнете формата за контакт и MultiTEL ще се свърже с Вас. След като получите номера от MultiTEL, отидете в профила си в LiveAgent. </li></ul> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2021/05/multitel-rent-number.png" data-lightbox="gallery" title="App - Uploads - 2021 - 05 - Multitel Rent Number.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c0933e63c693782d8d0bf946fd0ca031/multitel-rent-number-1024x496.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/828eea3a2c33620c730459e6f59519b6/multitel-rent-number-300x145.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/f8d6d8c5bfd9d3455e8e0b7b5bf88bf4/multitel-rent-number-768x372.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/5ffa911549c0190e390f86556f6b6874/multitel-rent-number-103x50.png.webp 103w, https://www.liveagent.bg/wp/urlslab-download/5ef18a96140bf7218ea587c61bcc62c6/multitel-rent-number-52x25.png.webp 52w, https://www.liveagent.bg/wp/urlslab-download/65089510a43eaad209c824bd169b3e1d/multitel-rent-number-692x335.png.webp 692w, https://www.liveagent.bg/wp/urlslab-download/83aa11a8531de741fab7b06c2d921d0a/multitel-rent-number-700x339.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/53dfc2201c53a6df57a8b9dfa52552d8/multitel-rent-number-185x90.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/908702d6caeadcabcdfb88c81a51875c/multitel-rent-number-110x53.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/0bd188ee7b196284b70d6505f947157f/multitel-rent-number-485x235.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d3f84cbca9527ded1018ecc9bb2d0ff5/multitel-rent-number-1024x496.png 1024w, https://www.liveagent.bg/wp/urlslab-download/a2aa8aee001240baac8bb3c5f450876d/multitel-rent-number-300x145.png 300w, https://www.liveagent.bg/wp/urlslab-download/76392a35e697f502d99028bf2b0f4751/multitel-rent-number-768x372.png 768w, https://www.liveagent.bg/wp/urlslab-download/76c65651e9d2e5205effeadb9299cf11/multitel-rent-number-103x50.png 103w, https://www.liveagent.bg/wp/urlslab-download/c5d37b78b0cbb18e86db816423ebe263/multitel-rent-number-52x25.png 52w, https://www.liveagent.bg/wp/urlslab-download/e3c1b61d83a9b806982eb7a3bc3ec439/multitel-rent-number-692x335.png 692w, https://www.liveagent.bg/wp/urlslab-download/fe091ff56a7ea2823bc6d9b3a0224605/multitel-rent-number-700x339.png 700w, https://www.liveagent.bg/wp/urlslab-download/c8d51a51cfc6c83d65f398c23c5e74f2/multitel-rent-number-185x90.png 185w, https://www.liveagent.bg/wp/urlslab-download/3563abbac4ac3a9db048e3a1b7d29fea/multitel-rent-number-110x53.png 110w, https://www.liveagent.bg/wp/urlslab-download/e847dc06fd488e255e1ebda268e6ea5e/multitel-rent-number-485x235.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c0933e63c693782d8d0bf946fd0ca031/multitel-rent-number-1024x496.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="496" alt="Табло за управление на MultiTEL с опции за брой" class="wp-image-248454" data-src="https://www.liveagent.bg/wp/urlslab-download/d3f84cbca9527ded1018ecc9bb2d0ff5/multitel-rent-number-1024x496.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a><figcaption>Наемете MultiTEL номер</figcaption></figure> <ul class="wp-block-list"><li>В панела за управление на LiveAgent отидете на <strong> Конфигурация > Обаждания > Номера </strong>. Кликнете върху бутона Създаване в горната част, за да добавите Вашия MultiTEL номер в системата. След това изберете MultiTEL от списъка с доставчици.</li></ul> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2021/05/liveagent-add-multitel-number.png" data-lightbox="gallery" title="App - Uploads - 2021 - 05 - Liveagent Add Multitel Number.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/05fe0ea5c9b74c57084fc52ef6b6e1e2/liveagent-add-multitel-number-1024x502.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/72818b1ff6c302186a0a7b8a07fd8e6a/liveagent-add-multitel-number-300x147.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/354cced6f4933ecd427d67478fe1152e/liveagent-add-multitel-number-768x376.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/1c607637846270951fbfd4392886670d/liveagent-add-multitel-number-102x50.png.webp 102w, https://www.liveagent.bg/wp/urlslab-download/7c2680988105204746e4840bc8f60518/liveagent-add-multitel-number-51x25.png.webp 51w, https://www.liveagent.bg/wp/urlslab-download/51bc3d4d7de1722ff552a2c7ad553a85/liveagent-add-multitel-number-684x335.png.webp 684w, https://www.liveagent.bg/wp/urlslab-download/246030b0565851e8f8fad166e19a068f/liveagent-add-multitel-number-700x343.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/93f0db5cefd85382a8daed640aab6292/liveagent-add-multitel-number-185x91.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/9186eaf5c8c8051bf7e1b4fba3087bf8/liveagent-add-multitel-number-110x54.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/2746489d587c9a2548ea6e64f395b7ba/liveagent-add-multitel-number-485x238.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/92c850d508a4d75af5f39e614b8d5506/liveagent-add-multitel-number-1024x502.png 1024w, https://www.liveagent.bg/wp/urlslab-download/aa843165459a4310f8e090a8a64db919/liveagent-add-multitel-number-300x147.png 300w, https://www.liveagent.bg/wp/urlslab-download/80c49ab7349bd3e33a9457b606b5c666/liveagent-add-multitel-number-768x376.png 768w, https://www.liveagent.bg/wp/urlslab-download/b111d759ffd1726eafbd52e1c8011f57/liveagent-add-multitel-number-102x50.png 102w, https://www.liveagent.bg/wp/urlslab-download/5deae4ecd02c13fb679ca7155b5c282b/liveagent-add-multitel-number-51x25.png 51w, https://www.liveagent.bg/wp/urlslab-download/58ae1f4a7d9f10be1e2f3eeb59cf523e/liveagent-add-multitel-number-684x335.png 684w, https://www.liveagent.bg/wp/urlslab-download/f8b0c219d3ec02c5aabd213e687d9311/liveagent-add-multitel-number-700x343.png 700w, https://www.liveagent.bg/wp/urlslab-download/4f151977794354d7c3e1e790a92f61b0/liveagent-add-multitel-number-185x91.png 185w, https://www.liveagent.bg/wp/urlslab-download/e9cc1d4fe41f748218c689d2d60823c2/liveagent-add-multitel-number-110x54.png 110w, https://www.liveagent.bg/wp/urlslab-download/487f243479b0d7b1ae5bf44240e08235/liveagent-add-multitel-number-485x238.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/05fe0ea5c9b74c57084fc52ef6b6e1e2/liveagent-add-multitel-number-1024x502.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="502" alt="Екран с номер на повикване на LiveAgent с опция за създаване на нов номер" class="wp-image-248477" data-src="https://www.liveagent.bg/wp/urlslab-download/92c850d508a4d75af5f39e614b8d5506/liveagent-add-multitel-number-1024x502.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a><figcaption>Добавете номер MultiTEL</figcaption></figure> <p>Сега трябва да предоставите Вашето потребителско име, парола и номер в MultiTEL. Изберете отдела, в който трябва да отидат повикванията, дайте име на номера и изберете дали искате разговорите да бъдат записвани. Кликнете върху <strong> Добавяне </strong> и сте готови. </p> <figure class="wp-block-image size-large"><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/28122cac4082a18c7f2d4ba231ee156f/multitel-number-setup-liveagent-1024x504.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/94fb7f223fe26bd822442cbd6aa3c375/multitel-number-setup-liveagent-300x148.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/54d0723a28dd5f5f2ca47d3436a9cd45/multitel-number-setup-liveagent-768x378.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/8ecdcaa05e1e30c9f3fc6aa6c51981e9/multitel-number-setup-liveagent-102x50.png.webp 102w, https://www.liveagent.bg/wp/urlslab-download/70d4bd69bcf0a7c968f1f210149ea1ca/multitel-number-setup-liveagent-51x25.png.webp 51w, https://www.liveagent.bg/wp/urlslab-download/2023e48737a777bb2b741fabcb53faea/multitel-number-setup-liveagent-680x335.png.webp 680w, https://www.liveagent.bg/wp/urlslab-download/d9e419a8725826eff587a3f3c0de55a7/multitel-number-setup-liveagent-700x345.png.webp 700w, https://www.liveagent.bg/wp/urlslab-download/4dae8813a4f4a3dfa8fa307e114abc0e/multitel-number-setup-liveagent-185x91.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/98ea7b760741da0b91f533701f92854d/multitel-number-setup-liveagent-110x54.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/1ab77c13cf198d487646984b90959499/multitel-number-setup-liveagent-485x239.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/67b27873d8f71c5b55823262c038627d/multitel-number-setup-liveagent-1024x504.png 1024w, https://www.liveagent.bg/wp/urlslab-download/2a5fa008fbe7df2c71e405ac989fd3f9/multitel-number-setup-liveagent-300x148.png 300w, https://www.liveagent.bg/wp/urlslab-download/4efc2e728ab0b2b8a6e097261e53f3d6/multitel-number-setup-liveagent-768x378.png 768w, https://www.liveagent.bg/wp/urlslab-download/7bb3c4e3f536e2cb39ac32301f0ff764/multitel-number-setup-liveagent-102x50.png 102w, https://www.liveagent.bg/wp/urlslab-download/20233afa369d7d885f61af1eab281305/multitel-number-setup-liveagent-51x25.png 51w, https://www.liveagent.bg/wp/urlslab-download/c5fc639e145330dc736553ca1be14fd8/multitel-number-setup-liveagent-680x335.png 680w, https://www.liveagent.bg/wp/urlslab-download/e9083ed3d285ea012dfc313a75f6f8b4/multitel-number-setup-liveagent-700x345.png 700w, https://www.liveagent.bg/wp/urlslab-download/aeb2fda88195930090b5dc744ef82479/multitel-number-setup-liveagent-185x91.png 185w, https://www.liveagent.bg/wp/urlslab-download/303cff8aca78be48fdc49ca4fe8a8ec9/multitel-number-setup-liveagent-110x54.png 110w, https://www.liveagent.bg/wp/urlslab-download/4f8754897da16c14ea18b157d8075039/multitel-number-setup-liveagent-485x239.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/28122cac4082a18c7f2d4ba231ee156f/multitel-number-setup-liveagent-1024x504.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="504" alt="Екран за конфигуриране на номера на MultiTEL в LiveAgent" class="wp-image-248514" data-src="https://www.liveagent.bg/wp/urlslab-download/67b27873d8f71c5b55823262c038627d/multitel-number-setup-liveagent-1024x504.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture><figcaption>Завършете конфигурацията</figcaption></figure> <p>Вашият MultiTEL номер вече е свързан с LiveAgent и можете да отговаряте на обаждания на клиенти. Освен кол център, LiveAgent предлага широка гама от help desk инструменти в една обединена тикетинг система и – имейли, <a href="https://www.liveagent.bg/funkcii/live-chat-features/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features/live-chat-features/" title="LiveAgent предлага над 15 разширени функции на чата на живо, които ще ви помогнат да общувате с клиентите си и да им осигурите по-добро обслужване." hreflang="bg-BG" onover-preload="1"> чат</a>, <a href="https://www.liveagent.bg/funkcii/customer-portal/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features/customer-portal/" title="Клиентският портал помага на компанията ви да работи 24/7. Прочетете и научете повече за клиентския портал на LiveAgent и неговите функции." hreflang="bg-BG" onover-preload="1"> клиентски портал</a> или <a href="https://www.liveagent.bg/funkcii/social-media-help-desk/" target=" _ blank " rel="noreferrer noopener" urlslab_href_old="/features/social-media-help-desk/" title="LiveAgent ви предлага продукт за обслужване на клиентите в социалните медии. Подобрете клиентската си поддръжка с помощта на възможностите за интеграция на LiveAgent с Instagram, Facebook, Twitter и Viber." hreflang="bg-BG" onover-preload="1"> социални мрежи</a> като <a href="https://www.liveagent.bg/funkcii/facebook/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features/facebook/" title="Архивирайте facebook комуникация в билети, отговаряте на facebook коментари, публикации, съобщения, спестете време и пари." hreflang="bg-BG" onover-preload="1"> Facebook</a>, <a href="https://www.liveagent.bg/funkcii/instagram/" target="_ blank" rel="noreferrer noopener" urlslab_href_old="/features/instagram/" title="Отговаряйте на коментари и постове в Instagram чрез готината ни интеграция. Подобрете удовлетвореността на клиентите и обслужването си още днес!" hreflang="bg-BG" onover-preload="1"> Instagram</a> и <a href="https://www.liveagent.bg/funkcii/twitter/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features/twitter/" title="Свържете Twitter с помощния център на LiveAgent и следете споменаванията на марката и туитове. Отговаряйте и коментирайте в реално време от таблото си." hreflang="bg-BG" onover-preload="1"> Twitter </a>.</p> <p>Научете повече за LiveAgent на нашата <a href="https://www.liveagent.bg/funkcii/" target="_blank" rel="noreferrer noopener" urlslab_href_old="/features" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1"> страница с функции </a> или гледайте видеоклипа по-долу, за да получите пълна информационна обиколна на нашия продукт.</p> <figure class="wp-block-embed is-provider-youtube wp-block-embed-youtube"><div class="wp-block-embed__wrapper urlslab_yt"> <div class="youtube_urlslab_loader" data-ytid="3zYfDwqNj0U" width="500" height="281"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.bg/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="37"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> </div></figure> <div class="Gutenberg"> <section class="ShortTrial Block Block--background"> <div class="wrapper"> <div class="elementor-container elementor-column-gap-default"> <div> <div class="elementor-widget-heading"> <div class="elementor-widget-container"> <h2 id="h-d0bed0bfd0b8d182d0b0d0b9d182d0b5-liveagent-d0b4d0bdd0b5d181">Опитайте LiveAgent днес</h2> </div> </div> <div class="elementor-widget-text-editor"> <div class="elementor-text-editor"> <p>Предлагаме услуга по прехвърляне на данните от повечето популярни help desk приложения.</p> </div> </div> </div> <div class="elementor-column elementor-inner-column"> <div class="ShortTrial__form"> <div class="Newsletter__form"> <form action="/testov-period/" method="post"> <input type="email" value="" placeholder="Работен имейл" name="mail" class="Input" required=""> <button type="submit" name="subscribe" class="Button Button--full"> <span>Регистрирайте се</span> </button> </form> </div> <div class="Portals__text__details"> <div class="Portals__text__details__stars"> <span class="Portals__text__details__stars__item" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon_star_black.svg"></span> <span class="Portals__text__details__stars__item" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon_star_black.svg"></span> <span class="Portals__text__details__stars__item" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon_star_black.svg"></span> <span class="Portals__text__details__stars__item" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon_star_black.svg"></span> <span class="Portals__text__details__stars__item" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/icon_star_black.svg"></span> </div> <p>Над 3000 отзива <a href="/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1"><img decoding="async" alt="Capterra" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_capterra_black.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></a> <a href="/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1"><img decoding="async" alt="GetApp" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_getapp_black.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></a> <a href="/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1"><img decoding="async" alt="G2 Crowd" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_g2_black.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></a> </p> </div> </div> </div> </div> </div> </section> </div> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name">Какво е MultiTEL?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>MultiTEL е VoIP доставчик, който предлага глобални телефонни номера, много полезни функции и аналитични инструменти за обаждания и текстови съобщения. </p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-multitel-liveagent">Мога ли да свържа MultiTEL с LiveAgent?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Номерата на MultiTEL могат лесно да се добавят в LiveAgent благодарение на нашата вградена функция. Ето как да го направите. Отворете LiveAgent и отидете на Конфигурация - Обаждания - Номера Създайте нов номер и изберете MultiTEL от списъка с доставчици Добавете Вашия номер и други детайли и кликнете върху Добави</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name">Безплатно ли е свързването на MultiTEL с LiveAgent?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Интеграцията е безплатна като част от нашия LiveAgent all-inclusive план и няма допълнителни такси</p></div></div></li></ul></div> <div class="Post__buttons"> <a href="/integracii/" class="Button Button--outline Button--back" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1"><span>Обратно към Интеграции</span></a> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Регистрирайте се БЕЗПЛАТНО</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Свързани статии</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.bg/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1"><img alt="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." data-src="https://assets.flowhunt.io/screenshots/d170c3afff8e0185/ca210c7e03e639d9/1728918638_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.bg/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Интеграции</a></p><p class="urlslab-rel-res-item-summary">LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now.</p><a href="https://www.liveagent.bg/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.bg/integracii/telefonbg/" title="TelefonBG е доставчик на VoIP с номера от над 60 държави, страхотни функции, инструменти и услуги за нуждите на Вашия кол център" hreflang="bg-BG" onover-preload="1"><img alt="TelefonBG е доставчик на VoIP с номера от над 60 държави, страхотни функции, инструменти и услуги за нуждите на Вашия кол център" data-src="https://assets.flowhunt.io/screenshots/d170c3afff8e0185/32b6fd52eafb97ce/1731485439_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.bg/integracii/telefonbg/" title="TelefonBG е доставчик на VoIP с номера от над 60 държави, страхотни функции, инструменти и услуги за нуждите на Вашия кол център" hreflang="bg-BG" onover-preload="1">TelefonBG</a></p><p class="urlslab-rel-res-item-summary">TelefonBG е доставчик на VoIP с номера от над 60 държави, страхотни функции, инструменти и услуги за нуждите на Вашия кол център</p><a href="https://www.liveagent.bg/integracii/telefonbg/" title="TelefonBG е доставчик на VoIP с номера от над 60 държави, страхотни функции, инструменти и услуги за нуждите на Вашия кол център" class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.bg/integracii/web-com/" title="Подобрете взаимодействията си с клиентите на сайтовете си в Web.com. Интеграцията с Web.com ви позволява да сложите бутон за чат от LiveAgent на сайтовете си." hreflang="bg-BG" onover-preload="1"><img alt="Подобрете взаимодействията си с клиентите на сайтовете си в Web.com. Интеграцията с Web.com ви позволява да сложите бутон за чат от LiveAgent на сайтовете си." data-src="https://assets.flowhunt.io/screenshots/d170c3afff8e0185/e418dcdf1ef0e814/1729064248_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.bg/integracii/web-com/" title="Подобрете взаимодействията си с клиентите на сайтовете си в Web.com. Интеграцията с Web.com ви позволява да сложите бутон за чат от LiveAgent на сайтовете си." hreflang="bg-BG" onover-preload="1">Web.com</a></p><p class="urlslab-rel-res-item-summary">Подобрете взаимодействията си с клиентите на сайтовете си в Web.com. Интеграцията с Web.com ви позволява да сложите бутон за чат от LiveAgent на сайтовете си.</p><a href="https://www.liveagent.bg/integracii/web-com/" title="Подобрете взаимодействията си с клиентите на сайтовете си в Web.com. Интеграцията с Web.com ви позволява да сложите бутон за чат от LiveAgent на сайтовете си." class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.bg/integracii/intercom/" title="Интерком интеграцията ви позволява удобно да управлявате клиентите си от LiveAgent. Просто го интегрирайте чрез Zapier и започнете да печелите ползи." hreflang="bg-BG" onover-preload="1"><img alt="Интерком интеграцията ви позволява удобно да управлявате клиентите си от LiveAgent. Просто го интегрирайте чрез Zapier и започнете да печелите ползи." data-src="https://assets.flowhunt.io/screenshots/d170c3afff8e0185/bab923270d45dad2/1729064400_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.bg/integracii/intercom/" title="Интерком интеграцията ви позволява удобно да управлявате клиентите си от LiveAgent. Просто го интегрирайте чрез Zapier и започнете да печелите ползи." hreflang="bg-BG" onover-preload="1">Intercom</a></p><p class="urlslab-rel-res-item-summary">Интегрирайте Intercom с LiveAgent за по-ефективно управление на клиентите чрез събиране и филтриране на данни. Лесно създавайте целеви съобщения, управлявайте потребители и компании, и подобрете обслужването си. Започнете безплатно сега!</p><a href="https://www.liveagent.bg/integracii/intercom/" title="Интерком интеграцията ви позволява удобно да управлявате клиентите си от LiveAgent. Просто го интегрирайте чрез Zapier и започнете да печелите ползи." class="urlslab-rel-res-item-arrow" hreflang="bg-BG" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Насрочете демо</span> </a> <a href="/testov-period/" class="Button Button--outline" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Start 30-days free trial</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagradi-i-sertifikati/" title="Capterra" hreflang="bg-BG" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagradi-i-sertifikati/" title="G2 Crowd" hreflang="bg-BG" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagradi-i-sertifikati/" title="GetApp" hreflang="bg-BG" onover-preload="1"> <img alt="GetApp" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Насрочете демо" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.bg/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-9 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49">LiveAgent</div><div class="menu-footer-top-liveagent-bulgarian-container"><ul id="menu-footer-top-liveagent-bulgarian" class="menu"><li id="menu-item-743113"><a href="https://www.liveagent.bg/demo/" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1">Демо</a></li> <li id="menu-item-932460"><a href="/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1">Цени</a></li> <li id="menu-item-743114"><a href="https://www.liveagent.bg/funkcii/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-743115"><a href="https://www.liveagent.bg/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Интеграции</a></li> <li id="menu-item-399713"><a href="https://www.liveagent.bg/alternativi/" title="Доброто клиентско обслужване започва с по-добър help desk софтуер. Опитайте LiveAgent с 14-дневен безплатен тест период. Създайте взаимоотнишения, повишете лоялността и продажбите." hreflang="bg-BG" onover-preload="1">Алтернативи</a></li> <li id="menu-item-818003"><a href="https://www.liveagent.bg/tur/" title="Разгледайте LiveAgent и открийте всички чудесни инструменти и функции в нашето многоканално хелп деск приложение. Пробвайте фо днес и подобрете клиентското си обслужване." hreflang="bg-BG" onover-preload="1">Разгледайте продукта</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-11 widget_nav_menu"><div class="Footer__top__column__title h5">Поддръжка</div><div class="menu-footer-top-support-bulgarian-container"><ul id="menu-footer-top-support-bulgarian" class="menu"><li id="menu-item-399715"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Портал за поддръжка</a></li> <li id="menu-item-399716"><a href="https://www.liveagent.bg/migratia/" title="Миграцията на Liveagent е лесна с някой от нашите предварително създадени плъгини. Liveagent се предлага в 43 различни езикови превода и поддържа възможност за адаптиране към езика. Liveagent се предлага безплатно или в три плана за изгодна цена." hreflang="bg-BG" onover-preload="1">Прехвърляне на данни</a></li> <li id="menu-item-399717"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Статус на системата</a></li> <li id="menu-item-399718"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Регистър на промените</a></li> <li id="menu-item-399719"><a href="https://www.liveagent.bg/poiskaite-oferta/" title="Искате конкретни отговори на конкретни въпроси относно нашия софтуер? Свържете се с нас и ние ще се свържем с вас с отговорите директно." hreflang="bg-BG" onover-preload="1">Поискай оферта</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-12 widget_nav_menu"><div class="Footer__top__column__title h5">За компанията</div><div class="menu-footer-top-company-bulgarian-container"><ul id="menu-footer-top-company-bulgarian" class="menu"><li id="menu-item-401355"><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. Запишете се за безплатен 14-дневен пробен период и усетете разликата!" hreflang="bg-BG" onover-preload="1">За нас</a></li> <li id="menu-item-399331"><a href="https://www.liveagent.bg/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1">Награди и сертификати</a></li> <li id="menu-item-743104"><a href="https://www.liveagent.bg/istorii-na-uspeha/" title="Различни компании и услуги са представени в този текст, като включват хостинг услуги, блог платформа, електронен магазин и енергийна компания. Сред тях са Habrahabr, Finančná Správa, E-ville и EON." hreflang="bg-BG" onover-preload="1">Отзиви от клиенти</a></li> <li id="menu-item-399341"><a href="/integracii/#voip-partnyori" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">VoIP партньори</a></li> <li id="menu-item-399350"><a href="https://www.liveagent.bg/partniorska-programa/" title="Партньорската програма на LiveAgent предлага отчети в реално време за вашите продажби, трафик, баланс по сметката и цялостно представяне. Присъединете се към нашата партньорска програма още днес." hreflang="bg-BG" onover-preload="1">Партньорска програма</a></li> <li id="menu-item-949715"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Импресум</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-13 widget_nav_menu"><div class="Footer__top__column__title h5">Научете повече</div><div class="menu-footer-top-learn-bulgarian-container"><ul id="menu-footer-top-learn-bulgarian" class="menu"><li id="menu-item-399369"><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог</a></li> <li id="menu-item-743105"><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник</a></li> <li id="menu-item-743106"><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. 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