How STAY helped VIVA Dominicus eliminate daily queues

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<div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/mobile-ordering"><span class="foodorder_icon menu_icon"></span><div><span>Mobile Ordering</span><p>Easy ordering for the guest with no waits</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/task-manager"><span class="tasks_icon menu_icon"></span><div><span>Task Manager</span><p>Centralize all your guests' requests </p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/restaurants-pro"><span class="restaurant_icon menu_icon"></span><div><span>Restaurants Reservations</span><p>Bring greater efficiency to your restaurants</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/concierge-chat"><span class="chat_icon menu_icon"></span><div><span>Concierge Chat</span><p>Real-time communication with your guests</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/instant-feedback"><span class="rating_icon menu_icon"></span><div><span>Instant Feedback</span><p>Get more feedback at the moments that matter</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/analytics-insights"><span class="insights_icon menu_icon"></span><div><span>Analytics & Insights</span><p>Make better data-driven decisions</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">More Features</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/booking-system">Service Reservations</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/destination-guide">Destination Guide</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/upselling">Upselling</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/kids-club">Kids Club</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/mobile-room-key">Mobile Room Key</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/hotel-map">Hotel Maps</a> </button> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-1 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="javascript:void(0)" aria-haspopup="true">Solutions</a> <img src="https://www.stay-app.com/hubfs/StayApp_June2022/Icons/menu-arrow.svg" class="menu-arrow"> </button> </div> <div class="menu__submenu__wrapper megamenu"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-2 no-list"> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">By Hotel Type</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/resorts"><span class="resorts_icon menu_icon"></span><div><span>Resorts</span><p>Streamline operations and boost revenue</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/city-center"><span class="citycenter_icon menu_icon"></span><div><span>City Center</span><p>Enhance access to your hotel services</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/boutique-hotels"><span class="boutiques_icon menu_icon"></span><div><span>Boutiques</span><p>Deliver a personalized and immediate attention</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">By Hotel Area</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/food-beverage"><span class="foodbeverage_icon menu_icon"></span><div><span>F&B</span><p>Manage your F&B outlets efficiently</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/animations-and-sports"><span class="sports_icon menu_icon"></span><div><span>Sports & Animation</span><p>Engage guests in your hotel's activities</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/spa-wellness"><span class="spa_icon menu_icon"></span><div><span>Spa & Wellness</span><p>Improve your Spa & Wellness management</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/front-desk"><span class="frontdesk_icon menu_icon"></span><div><span>Front Desk</span><p>Optimize your front desk’s operations</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/quality"><span class="quality_icon menu_icon"></span><div><span>Quality</span><p>Improve the quality of all your services</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">How it works</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://youtu.be/tsIDNZRtS_0"><div class="contactSales-menu"><img src="https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=256&name=video-explainer.jpg" width="256" alt="contacta con ventas" srcset="https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=128&name=video-explainer.jpg 128w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=256&name=video-explainer.jpg 256w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=384&name=video-explainer.jpg 384w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=512&name=video-explainer.jpg 512w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=640&name=video-explainer.jpg 640w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=768&name=video-explainer.jpg 768w" sizes="(max-width: 256px) 100vw, 256px"><p>Discover how STAY can help elevate your hotel's guest experience</p><span class="purpleArrowLinkMenu">Watch video</span></div></a> </button> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-1 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/customers">Customer Stories</a> </button> </div> </li> <li class="menu__item menu__item--depth-1 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="javascript:void(0)" aria-haspopup="true">Resources</a> <img src="https://www.stay-app.com/hubfs/StayApp_June2022/Icons/menu-arrow.svg" class="menu-arrow"> </button> </div> <div class="menu__submenu__wrapper megamenu"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-2 no-list"> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Why STAY</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/customers"><span class="quote_icon menu_icon"></span><div><span>Customer Stories</span><p>Read real success stories from top hoteliers</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/integrations"><span class="integration_icon menu_icon"></span><div><span>Integrations</span><p>See our connections to the top tools</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/blog/tag/product-updates"><span class="updates_icon menu_icon"></span><div><span>Product Updates</span><p>Take a look at the latest product updates</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Learn</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://education.stay-app.com/"><span class="tasks_icon menu_icon"></span><div><span>Academy</span><p>Master STAY's use with our courses and certifications</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://academy.stay-app.com/en/knowledge"><span class="support_icon menu_icon"></span><div><span>Help Center</span><p>Easy-to-follow guides on how to use STAY</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/blog"><span class="blog_icon menu_icon"></span><div><span>Blog</span><p>Articles to improve your hotel's results</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/resources"><span class="webinars_icon menu_icon"></span><div><span>All resources</span><p>Access to our Guest Experience HUB</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Featured contents</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://education.stay-app.com/course/quality-and-guest-satisfaction"><img src="https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=128&height=108&name=Quality%20certification%20badge.jpg" width="128" height="108" srcset="https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=64&height=54&name=Quality%20certification%20badge.jpg 64w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=128&height=108&name=Quality%20certification%20badge.jpg 128w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=192&height=162&name=Quality%20certification%20badge.jpg 192w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=256&height=216&name=Quality%20certification%20badge.jpg 256w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=320&height=270&name=Quality%20certification%20badge.jpg 320w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=384&height=324&name=Quality%20certification%20badge.jpg 384w" sizes="(max-width: 128px) 100vw, 128px"><div><span>Enroll our expert certification: Quality and guest satisfaction</span></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/blog/introducing-stay-academy"><img src="https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=128&height=108&name=Portada%20blog.jpg" width="128" height="108" srcset="https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=64&height=54&name=Portada%20blog.jpg 64w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=128&height=108&name=Portada%20blog.jpg 128w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=192&height=162&name=Portada%20blog.jpg 192w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=256&height=216&name=Portada%20blog.jpg 256w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=320&height=270&name=Portada%20blog.jpg 320w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=384&height=324&name=Portada%20blog.jpg 384w" sizes="(max-width: 128px) 100vw, 128px"><div><span>Introducing STAY Academy: our new training platform</span></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/guest-experience-os"><img src="https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=128&height=108&name=Portada%20Guest%20Experience.png" width="128" height="108" srcset="https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=64&height=54&name=Portada%20Guest%20Experience.png 64w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=128&height=108&name=Portada%20Guest%20Experience.png 128w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=192&height=162&name=Portada%20Guest%20Experience.png 192w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=256&height=216&name=Portada%20Guest%20Experience.png 256w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=320&height=270&name=Portada%20Guest%20Experience.png 320w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=384&height=324&name=Portada%20Guest%20Experience.png 384w" sizes="(max-width: 128px) 100vw, 128px"><div><span>What is a Guest Experience OS?</span></div></a> </button> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> </ul> </nav> <nav class="menu menu--mobile" aria-label="Main menu"> <ul class="menu__wrapper no-list"> <li class="menu__item menu__item--depth-1 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="javascript:void(0)" aria-haspopup="true">Product</a> <img src="https://www.stay-app.com/hubfs/StayApp_June2022/Icons/menu-arrow.svg" class="menu-arrow"> </button> </div> <div class="menu__submenu__wrapper megamenu"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-2 no-list"> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Ecosystem</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/guest-app"><span class="guest_icon menu_icon"></span><div><span>Guest App</span><p>The communication channel for today's guests</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/cms"><span class="cms_icon menu_icon"></span><div><span>CMS</span><p>Manage all content and requests in one place</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/staff-app"><span class="staff_icon menu_icon"></span><div><span>Staff App</span><p>Handle guests' requests from anywhere</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Main Features</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/hotel-directory"><span class="hoteldirectory_icon menu_icon"></span><div><span>Hotel Directory</span><p>Provide detailed information about your hotel</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/spa-booking-system"><span class="booking_icon menu_icon"></span><div><span>Spa Booking System</span><p>Provide a seamless spa experience</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/mobile-ordering"><span class="foodorder_icon menu_icon"></span><div><span>Mobile Ordering</span><p>Easy ordering for the guest with no waits</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/task-manager"><span class="tasks_icon menu_icon"></span><div><span>Task Manager</span><p>Centralize all your guests' requests </p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/restaurants-pro"><span class="restaurant_icon menu_icon"></span><div><span>Restaurants Reservations</span><p>Bring greater efficiency to your restaurants</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/concierge-chat"><span class="chat_icon menu_icon"></span><div><span>Concierge Chat</span><p>Real-time communication with your guests</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/instant-feedback"><span class="rating_icon menu_icon"></span><div><span>Instant Feedback</span><p>Get more feedback at the moments that matter</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/analytics-insights"><span class="insights_icon menu_icon"></span><div><span>Analytics & Insights</span><p>Make better data-driven decisions</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">More Features</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/booking-system">Service Reservations</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/destination-guide">Destination Guide</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/upselling">Upselling</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/kids-club">Kids Club</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/mobile-room-key">Mobile Room Key</a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/hotel-map">Hotel Maps</a> </button> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-1 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="javascript:void(0)" aria-haspopup="true">Solutions</a> <img src="https://www.stay-app.com/hubfs/StayApp_June2022/Icons/menu-arrow.svg" class="menu-arrow"> </button> </div> <div class="menu__submenu__wrapper megamenu"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-2 no-list"> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">By Hotel Type</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/resorts"><span class="resorts_icon menu_icon"></span><div><span>Resorts</span><p>Streamline operations and boost revenue</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/city-center"><span class="citycenter_icon menu_icon"></span><div><span>City Center</span><p>Enhance access to your hotel services</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/boutique-hotels"><span class="boutiques_icon menu_icon"></span><div><span>Boutiques</span><p>Deliver a personalized and immediate attention</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">By Hotel Area</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/food-beverage"><span class="foodbeverage_icon menu_icon"></span><div><span>F&B</span><p>Manage your F&B outlets efficiently</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/animations-and-sports"><span class="sports_icon menu_icon"></span><div><span>Sports & Animation</span><p>Engage guests in your hotel's activities</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/spa-wellness"><span class="spa_icon menu_icon"></span><div><span>Spa & Wellness</span><p>Improve your Spa & Wellness management</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/front-desk"><span class="frontdesk_icon menu_icon"></span><div><span>Front Desk</span><p>Optimize your front desk’s operations</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/solutions/quality"><span class="quality_icon menu_icon"></span><div><span>Quality</span><p>Improve the quality of all your services</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">How it works</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://youtu.be/tsIDNZRtS_0"><div class="contactSales-menu"><img src="https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=256&name=video-explainer.jpg" width="256" alt="contacta con ventas" srcset="https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=128&name=video-explainer.jpg 128w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=256&name=video-explainer.jpg 256w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=384&name=video-explainer.jpg 384w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=512&name=video-explainer.jpg 512w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=640&name=video-explainer.jpg 640w, https://www.stay-app.com/hs-fs/hubfs/video-explainer.jpg?width=768&name=video-explainer.jpg 768w" sizes="(max-width: 256px) 100vw, 256px"><p>Discover how STAY can help elevate your hotel's guest experience</p><span class="purpleArrowLinkMenu">Watch video</span></div></a> </button> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-1 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/customers">Customer Stories</a> </button> </div> </li> <li class="menu__item menu__item--depth-1 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="javascript:void(0)" aria-haspopup="true">Resources</a> <img src="https://www.stay-app.com/hubfs/StayApp_June2022/Icons/menu-arrow.svg" class="menu-arrow"> </button> </div> <div class="menu__submenu__wrapper megamenu"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-2 no-list"> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Why STAY</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/customers"><span class="quote_icon menu_icon"></span><div><span>Customer Stories</span><p>Read real success stories from top hoteliers</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/integrations"><span class="integration_icon menu_icon"></span><div><span>Integrations</span><p>See our connections to the top tools</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/blog/tag/product-updates"><span class="updates_icon menu_icon"></span><div><span>Product Updates</span><p>Take a look at the latest product updates</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Learn</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://education.stay-app.com/"><span class="tasks_icon menu_icon"></span><div><span>Academy</span><p>Master STAY's use with our courses and certifications</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://academy.stay-app.com/en/knowledge"><span class="support_icon menu_icon"></span><div><span>Help Center</span><p>Easy-to-follow guides on how to use STAY</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/blog"><span class="blog_icon menu_icon"></span><div><span>Blog</span><p>Articles to improve your hotel's results</p></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/resources"><span class="webinars_icon menu_icon"></span><div><span>All resources</span><p>Access to our Guest Experience HUB</p></div></a> </button> </div> </li> </ul> </div> </div> </li> <li class="menu__item menu__item--depth-2 menu__item--has-submenu hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="">Featured contents</a> </button> </div> <div class="menu__submenu__wrapper"> <div class="menu__submenu__container"> <ul class="menu__submenu menu__submenu--level-3 no-list"> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://education.stay-app.com/course/quality-and-guest-satisfaction"><img src="https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=128&height=108&name=Quality%20certification%20badge.jpg" width="128" height="108" srcset="https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=64&height=54&name=Quality%20certification%20badge.jpg 64w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=128&height=108&name=Quality%20certification%20badge.jpg 128w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=192&height=162&name=Quality%20certification%20badge.jpg 192w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=256&height=216&name=Quality%20certification%20badge.jpg 256w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=320&height=270&name=Quality%20certification%20badge.jpg 320w, https://www.stay-app.com/hs-fs/hubfs/Website/images/Quality%20certification%20badge.jpg?width=384&height=324&name=Quality%20certification%20badge.jpg 384w" sizes="(max-width: 128px) 100vw, 128px"><div><span>Enroll our expert certification: Quality and guest satisfaction</span></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/blog/introducing-stay-academy"><img src="https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=128&height=108&name=Portada%20blog.jpg" width="128" height="108" srcset="https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=64&height=54&name=Portada%20blog.jpg 64w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=128&height=108&name=Portada%20blog.jpg 128w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=192&height=162&name=Portada%20blog.jpg 192w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=256&height=216&name=Portada%20blog.jpg 256w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=320&height=270&name=Portada%20blog.jpg 320w, https://www.stay-app.com/hs-fs/hubfs/Portada%20blog.jpg?width=384&height=324&name=Portada%20blog.jpg 384w" sizes="(max-width: 128px) 100vw, 128px"><div><span>Introducing STAY Academy: our new training platform</span></div></a> </button> </div> </li> <li class="menu__item menu__item--depth-3 hs-skip-lang-url-rewrite"> <div class="button__wrapper"> <button class="menu__child-toggle no-button" aria-expanded="false"> <a class="menu__link menu__link--toggle" href="https://www.stay-app.com/guest-experience-os"><img src="https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=128&height=108&name=Portada%20Guest%20Experience.png" width="128" height="108" srcset="https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=64&height=54&name=Portada%20Guest%20Experience.png 64w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=128&height=108&name=Portada%20Guest%20Experience.png 128w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=192&height=162&name=Portada%20Guest%20Experience.png 192w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=256&height=216&name=Portada%20Guest%20Experience.png 256w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=320&height=270&name=Portada%20Guest%20Experience.png 320w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/images/Portada%20Guest%20Experience.png?width=384&height=324&name=Portada%20Guest%20Experience.png 384w" 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dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1684407306930" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="linkBack-wrapper"> <a class="whiteArrowLinkLeft" href="https://www.stay-app.com/customers"> Back to customer stories </a> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="banner-section"> <div class="container-fluid banner-area"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 Banner-row-0-padding dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1686641095277" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="customerBannerHorizontal-wrapper"> <div class="customerBannerHorizontal-content span5"> <h1>How STAY helped VIVA Dominicus eliminate daily queues of up to 2 hours in their reservation process</h1> <div class="customerBannerHorizontal-person"> <div class="customerBannerHorizontal-personQuote"> <p>"At our resort, 800 guests can arrive at the same time; when they all wanted a table, they had to wait for up to two hours to make a reservation. STAY gave us the opportunity to reduce or eliminate waiting times".</p> </div> <div class="customerBannerHorizontal-personInfo"> <div class="customerBannerHorizontal-personAvatarAndName"> <div class="customerBannerHorizontal-personNameAndJob"> <h3>Claudio Natella</h3> <p>General Manager</p> </div> </div> <div class="customerBannerHorizontal-personHotelLogo"> <img src="https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=82&name=Whyndham-logo.png" width="82" srcset="https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=41&name=Whyndham-logo.png 41w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=82&name=Whyndham-logo.png 82w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=123&name=Whyndham-logo.png 123w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=164&name=Whyndham-logo.png 164w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=205&name=Whyndham-logo.png 205w, https://www.stay-app.com/hs-fs/hubfs/StayApp_June2022/logos/without%20blank%20space/Whyndham-logo.png?width=246&name=Whyndham-logo.png 246w" sizes="(max-width: 82px) 100vw, 82px"> </div> </div> </div> </div> <div class="customerBannerHorizontal-featuredImage span6"> <img src="https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=1536&height=992&name=vivawhyndham.jpeg" alt="vivawhyndham" loading="lazy" width="1536" height="992" style="max-width: 100%; height: auto;" srcset="https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=768&height=496&name=vivawhyndham.jpeg 768w, https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=1536&height=992&name=vivawhyndham.jpeg 1536w, https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=2304&height=1488&name=vivawhyndham.jpeg 2304w, https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=3072&height=1984&name=vivawhyndham.jpeg 3072w, https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=3840&height=2480&name=vivawhyndham.jpeg 3840w, https://www.stay-app.com/hs-fs/hubfs/vivawhyndham.jpeg?width=4608&height=2976&name=vivawhyndham.jpeg 4608w" sizes="(max-width: 1536px) 100vw, 1536px"> </div> </div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="top-section"> <div class="container-fluid body-container"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area_main-row-0-margin dnd_area_main-row-0-padding dnd-section dnd_area_main-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_16461333791302-padding cell_16461333791302-vertical-alignment dnd-column cell_16461333791302-margin" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333791312" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell cell_16461333791303-margin dnd-column cell_16461333791303-vertical-alignment" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333791315" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="nectar-animated-title" data-color="accent-color"> <div class="nectar-animated-title-outer"> <div class="nectar-animated-title-inner"> <div class="wrap"><h6>ABOUT VIVA DOMINICUS</h6></div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333791316" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_16461333791316_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><p><span style="font-weight: bold;">Viva Wyndham is a prestigious resort chain in the industry.</span> It was the first Dominican Republic-based chain to have a "global positioning" since 1987. In its resorts division, it operates 8 properties with 3,000 rooms. In addition to reducing queues at their restaurants to virtually zero, STAY has helped them automate reservations.</p></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell dnd-column cell_16461333791304-vertical-alignment" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333791318" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-section dnd_area_main-row-1-vertical-alignment dnd_area_main-row-1-padding"> <div class="row-fluid "> <div class="span1 widget-span widget-type-cell cell_16461322433562-padding cell_16461322433562-margin cell_16461322433562-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1646132243357" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span10 widget-span widget-type-cell cell_16461322433563-vertical-alignment cell_16461322433563-margin dnd-column" style="" data-widget-type="cell" data-x="1" data-w="10"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1646132255951" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="client-data-wrapper"> <div class="col"> <div class="col-inner"> <div class="wrapper"> <div class="title-wrapper"> <h2> 9 </h2> </div> <div class="subtitle-wrapper"> <p>Restaurants at VIVA Dominicus</p><p> </p></div> </div> </div> </div> <div class="col"> <div class="col-inner"> <div class="wrapper"> <div class="title-wrapper"> <h2> 70,000 </h2> </div> <div class="subtitle-wrapper"> <p>Restaurant reservations managed through STAY monthly</p><p> </p></div> </div> </div> </div> <div class="col"> <div class="col-inner"> <div class="wrapper"> <div class="title-wrapper"> <h2> 10.000 </h2> </div> <div class="subtitle-wrapper"> <p>Unique users in Q3</p><p> </p></div> </div> </div> </div> </div></div> </div> </div> </div> </div> <div class="span1 widget-span widget-type-cell cell_16461322433564-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="11" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461322433577" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd_area_main-row-2-padding dnd-section dnd_area_main-row-2-margin dnd_area_main-row-2-vertical-alignment"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_16461333796822-margin cell_16461333796822-padding cell_16461333796822-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333796826" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell cell_16461333796823-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333796829" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="nectar-animated-title" data-color="accent-color"> <div class="nectar-animated-title-outer"> <div class="nectar-animated-title-inner"> <div class="wrap"><h6>The challenge</h6></div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1646133379683" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_1646133379683_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2>Viva Wyndham Dominicus needed to eliminate restaurant reservation lines, which could sometimes take 2 hours</h2> <p>Claudio Natella is the General Manager at Viva Wyndham. The relationship he had with STAY began before he was even aware of the company. <br><br>It dates back to 2016. <br><br>The Italian manager stayed at the Four Seasons in Beverly Hills while on vacation. During a poolside rest, they gave him a tablet: "Sir, you can order everything from this device". Everything from cocktails to sandwiches. <br><br>“It's extraordinary, this isn't traditional hospitality," Natella thought. <br><br>“What a wonderful and practical idea. This digitalization of services, accessible even from hammocks, is considered an innovation in 2022. So you can figure out how I felt six years ago." <br><br>“When you visit other properties, you are always looking for innovations and improvements. At that time, there was a lot of hustle and bustle in VIVA when clients made restaurant reservations and I was thinking how we could improve this.” <br><br>“If drink and dinner orders were already automated in 2016... There must be a technology company that can streamline my hotel's reservation process", he thought. <br><br>Natella started working at Viva Wyndham Dominicus in 2017, a year after visiting Beverly Hills. The hotel had nearly 1,200 rooms, and direct clients were not the norm, but the exception. “Ninety-five percent of our guests come from tour operators." <br><br>How does Viva Dominicus daily routines differ from other hotels?<br><br>“Every Saturday, three charters of Italian clients landed simultaneously, carrying 272 passengers each. They all wanted to book a table in one of our nine restaurants. <span style="font-weight: bold;">They had to make all the reservations at our front desk and it took a lot of time."</span> <br><br>In Natella's opinion, "before digital came into play, guests knew what to expect." <br><br>As technology developed, clients demanded a modern solution to the problem. Eventually, they became frustrated by long queues, especially when they couldn't find a table after waiting so long.<br><br>“In order to reduce queues, we needed to find a digital solution. STAY was such solution.”</p></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell cell_16461333796824-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461333796833" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd_area_main-row-3-padding dnd_area_main-row-3-vertical-alignment dnd-section dnd_area_main-row-3-margin"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_1646135488765-padding dnd-column cell_1646135488765-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461354887655" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell cell_16461354887652-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-17 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461354887657" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_16461354887657_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><blockquote> <p>“At our resort, 800 guests can arrive at the same time; when they all wanted a table, they had to wait for up to two hours to make a reservation. STAY gave us the opportunity to reduce or eliminate waiting times”.</p> </blockquote> <h6><span style="font-weight: bold;">Claudio Natella<br></span>General Manager of VIVA Wyndham</h6></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell cell_16461354887653-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-18 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461354887659" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-19 dnd-section dnd_area_main-row-4-vertical-alignment dnd_area_main-row-4-margin dnd_area_main-row-4-padding"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_16461352314522-padding cell_16461352314522-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-20 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461352314526" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell cell_16461352314523-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-21 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1646135240693" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="nectar-animated-title" data-color="accent-color"> <div class="nectar-animated-title-outer"> <div class="nectar-animated-title-inner"> <div class="wrap"><h6>The Solution</h6></div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-22 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461352314528" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_16461352314528_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2>An automated system that lets guests book without queues and from anywhere with their smartphones</h2> <p style="margin-bottom: 1.5em;">Natella was ahead of the curve when the pandemic caused an acceleration in the technological revolution related to the guest experience. "In 2019, during a corporate meeting of my hotel chain, the vice president of operations asked my department and me to suggest technological innovations that could be implemented in our chain. A lightbulb flashed in my head and I remembered ordering a pina colada in Beverly Hills years ago using the famous application." <br><br>"At that time, at our hotel and chain, we were facing the challenge I mentioned earlier: reducing queues for restaurant reservations, which sometimes resulted in waits of two hours, leading to frustration".<br><br>Claudio Natella jigsawed the puzzle pieces together: <br><br>The Beverly Hills app… The problem they were trying to solve… As well as the corporate meeting where they were asked to provide imaginative solutions that would enhance VIVA's brand image. <br><br>VIVA and STAY began their relationship at that exact moment.<br><br>"When I searched online, I found a feature that STAY offers for the digitization of a guest's stay that could solve our problem." After contacting Guilermo Horjales, everything went seamlessly as he explained to me all that STAY could do for us. <br><br>"Parallel to that, I began knocking on the door of our Santo Domingo’s IT department. As a result of my experience in Beverly Hills, I wanted to suggest a solution, but my department didn't quite understand what I had in mind." <br><br>The internal debates are still fresh in Natella's mind. “There were discussions, which are necessary in departments attempting to resolve issues. In order for a team to be successful, all members must have a say." <br><br>A system that would only receive reservations and require employees to manually enter them was considered initially. <br><br>However, the problem remained unsolved because "imagine if you had to enter a number of simultaneous reservations with that system. <span style="font-weight: bold;">We needed a system that could handle the entire booking process automatically. We had to make it possible for our clients to book a table digitally, from their smartphones.”</span> <br><br>“I have 2,500 reservations per day at my hotel. <span style="font-weight: bold;">There are 17,500 weekly and 70,000 monthly reservations on average.</span> We convinced our IT department to implement STAY as part of VIVA's quest for excellence." <br><br>“A demo and a pilot test were scheduled. We tested STAY in a smaller 400 room hotel for just 15 days as a pilot project. Two weeks later, we realized it was exactly what we were looking for. <span style="font-weight: bold;">After trying STAY, we immediately requested the native app”.</span> <br><br>Viva's General Manager explains the instant results below...</p></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell cell_16461352314524-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-23 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_164613523145210" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-24 dnd-section dnd_area_main-row-5-padding dnd_area_main-row-5-vertical-alignment dnd_area_main-row-5-margin"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_16684175727022-vertical-alignment dnd-column cell_16684175727022-padding" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-25 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16684175727032" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell cell_16684175727023-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-26 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16684175727034" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_16684175727034_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><blockquote> <p>“After 15 days testing STAY's solution, we decided it was what we were looking for and we asked for a native app”.</p> </blockquote> <h6><span style="font-weight: bold;">Claudio Natella<br></span>General Manager of VIVA Wyndham</h6></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell cell_16684175727024-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-27 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16684175727036" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-28 dnd_area_main-row-6-margin dnd-section dnd_area_main-row-6-padding dnd_area_main-row-6-vertical-alignment"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_16461354265722-padding cell_16461354265722-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-29 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461354265726" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell cell_16461354265723-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-30 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1646135439868" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="nectar-animated-title" data-color="accent-color"> <div class="nectar-animated-title-outer"> <div class="nectar-animated-title-inner"> <div class="wrap"><h6>The Results</h6></div> </div> </div> </div></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-31 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16461354265728" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_16461354265728_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h2>Lobby lines have disappeared and frustration has <br>also diminished thanks to STAY</h2> <p>Natella speaks enthusiastically about STAY and describes its results in detail during the interview.<br><br><span style="font-weight: bold;">"Digitalizing the entire process and enabling reservations through smartphones improved hotel operations, waiting times, and VIVA's image.</span> This resulted in an improved guest experience." <br><br>"There are no complaints anymore, I'm completely satisfied," says VIVA's General Manager. <span style="font-weight: bold;">It is important to emphasize that the implementation was quick and simple.</span> Every now and then, little things need polishing, but do you know what's best? <span style="font-weight: bold;">STAY's customer service department is always available for us. Whenever an issue arises, they resolve it very quickly."</span> <br><br>Our clients, who usually check in at night, used to have to queue and book a restaurant at 7am before the implementation of STAY. All of that has gone away with STAY, including the frustration. Almost everyone owns a smartphone. Now, our clients are relaxed in hammocks with their families. They wonder... “Where are we going to have dinner tonight?” <br><br>Then, using the hotel app on their smartphones, they check out their options. It's something they do while sunbathing, for instance. They look, decide and make a reservation. They don't have to move, it gives everyone a lot of freedom.” <br><br>“The guest service department had become a mechanical tool for making reservations. Thanks to STAY, our employees have more time to devote to the well-being of our clients. ‘Are there any problems in your room?’ ‘Is there an issue with your flight?’ We can dedicate our time to it. We had much less time before STAY."<br><br>Viva's use of technology enables their receptionists to turn into hotel ambassadors. “We have 1,069 employees, and <span style="font-weight: bold;">through STAY, we strive to automate simple processes while maintaining a humane approach in situations where it is necessary.</span> The use of technology does not reduce the number of employees. Our operations have been optimized, since the staff remains the same, but with STAY, they can focus on the client's well-being”. <br><br>If asked if he would recommend STAY to a colleague, Natella answers emphatically. <span style="font-weight: bold;">“Yes, I would repeat my decision a thousand times, without hesitation. The implementation of STAY has drastically changed my perception of hotel operations, bringing heaven down to earth. It has been a success, I am extremely satisfied”.</span><br><br>As such, he adds interesting notes beyond the original problem that was raised and which STAYS solved. <span style="font-weight: bold;">“Keeping track of reservations digitally and keeping track of our restaurants' food needs allows us to save money. It's a profitable and sustainable tool. We waste less raw materials, we are more sustainable."</span><br><br>“Furthermore, it is convenient, as guests can make reservations from anywhere, at any time, without unpleasant surprises. STAY offers hotels a wide range of possibilities and functionalities, which we intend to exploit in the short and medium term." </p></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell cell_16461354265724-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-32 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_164613542657210" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-33 dnd_area_main-row-7-margin dnd_area_main-row-7-vertical-alignment dnd-section dnd_area_main-row-7-padding"> <div class="row-fluid "> <div class="span2 widget-span widget-type-cell cell_16684175061242-padding dnd-column cell_16684175061242-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-34 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16684175061246" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> <div class="span8 widget-span widget-type-cell dnd-column cell_16684175061243-vertical-alignment" style="" data-widget-type="cell" data-x="2" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-35 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16684175061248" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_16684175061248_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><blockquote> <p>“The implementation of STAY has drastically changed my perception of hotel operations. It has been a complete success, I am very satisfied with our decision”.</p> </blockquote> <h6><span style="font-weight: bold;">Claudio Natella</span><br>General Manager of VIVA Wyndham</h6></span></div> </div> </div> </div> </div> <div class="span2 widget-span widget-type-cell cell_16684175061244-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="10" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-36 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_166841750612410" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="stay-customersInner-section-four greyGradientBackground"> <div class="container-fluid"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area4-row-0-padding dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1684407389410" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="customer-wrapper"> <div class="customer-related"> <h2>Related Stories</h2> <div class="customersListing-grid"> <a href="https://www.stay-app.com/customers-eurostars-sitges"> <div class="threeStories-card"> <img src="https://www.stay-app.com/hubfs/StayApp_June2022/customers/EurostarsSitges.jpg" alt="EurostarsSitges" style="max-width: 100%; height: auto;"> <div class="threeStories-info"> </div> <h3>Eurostars Sitges adapted to the new normal by removing paper from its service offerings</h3> </div> </a> <a href="https://www.stay-app.com/customers-dreamsnature"> <div class="threeStories-card"> <img src="https://www.stay-app.com/hubfs/DreamsNaturaResort-2.jpg" alt="DreamsNaturaResort-2" style="max-width: 100%; height: auto;"> <div class="threeStories-info"> </div> <h3>How Cancun’s Dreams Nature Resort saved a ton of paper every year with STAY</h3> </div> </a> <a href="https://www.stay-app.com/hard-rock-hotel-ibiza"> <div class="threeStories-card"> <img src="https://www.stay-app.com/hubfs/HardRock.jpg" alt="HardRock" style="max-width: 100%; height: auto;"> <div class="threeStories-info"> </div> <h3>How 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