CINXE.COM

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and Priority Tickets, O2 Widget, Auto Top-up and more."/><meta name="robots" content="index, follow"/><meta property="og:title" content="O2 | Other products and services Terms and Conditions"/><meta property="og:description" content="Terms and conditions covering O2 Money, O2 Priority Moments and Priority Tickets, O2 Widget, Auto Top-up and more."/><meta name="twitter:card" content="summary"/><meta name="twitter:title" content="O2 | Other products and services Terms and Conditions"/><meta name="twitter:description" content="Terms and conditions covering O2 Money, O2 Priority Moments and Priority Tickets, O2 Widget, Auto Top-up and more."/><script src="/_next/static/chunks/polyfills-78c92fac7aa8fdd8.js" noModule=""></script></head><body><template id="B:0"></template><script src="/_next/static/chunks/webpack-0b0ef67e2a66ce21.js" async=""></script><div hidden id="S:0"><div class="o2-rebrand-theme_host__IDWOJ dynamo-dynamic-page_page__qqduP"><header><div class="section_section__92VX7 section_section--vertical-rhythm-xs__QJOVx"><div class="section_section__container__DF7al"><div class="section_section__content__oEc00"><div class="topbar_mega-menu-topbar__NCIYT"><div class="topbar_mega-menu-topbar__list-item--hidden__bLGTb"><a class="anchor_anchor__9lsw0 anchor_anchor--color-dark__W_nwy anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk"><span class="anchor_anchor__text__mldTb">Personal</span></a><span class="text_type__v30N3 text_type--size-T200__WBGSL"> | </span><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ" href="https://www.o2.co.uk/business"><span class="anchor_anchor__text__mldTb">Business</span></a></div><div><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ" href="https://accounts.o2.co.uk/signin"><span class="anchor_anchor__text__mldTb">Sign in</span></a><span class="text_type__v30N3 text_type--size-T200__WBGSL"> or </span><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ" 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class="navigation_mega-menu-navigation__RQzGm"><li class="l1-navigation-item_mega-menu-navigation-item__0JfS_" data-dropdown="true"><div class="l1-navigation-category" data-category-uid="19ab51a7-c58e-48b9-b267-d8e69b259257"><div class="l1-navigation-item_mega-menu-navigation-item__link__ZpGZP mega-menu-navigation-item__link_after"><a class="anchor_anchor__9lsw0 anchor_anchor--color-inherit__XIkV_ anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" style="padding:var(--padding-l)" data-category-trigger="true" href="https://www.o2.co.uk/shop"><span class="anchor_anchor__text__mldTb">Shop</span></a></div><div class="l1-navigation-item_mega-menu-navigation-item__content__g39wq" data-category-content="true"><div class="section_section__92VX7 section_section--vertical-rhythm-sm__7IniU"><div class="section_section__container__DF7al"><div class="section_section__content__oEc00"><nav class="l2-navigation_mega-menu-navigation-category__QcWAD" tabindex="-1"><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Phones</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/phones"><span class="anchor_anchor__text__mldTb">Phones</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://accounts.o2.co.uk/"><span class="anchor_anchor__text__mldTb">Upgrades</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/iphone"><span class="anchor_anchor__text__mldTb">Apple iPhone</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/apple/iphone-16"><span class="anchor_anchor__text__mldTb">iPhone 16</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/android"><span class="anchor_anchor__text__mldTb">Android Phones</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/like-new"><span class="anchor_anchor__text__mldTb">Refurbished phones</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Tablets, laptops and dongles</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/tablets"><span class="anchor_anchor__text__mldTb">Tablets</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/ipad"><span class="anchor_anchor__text__mldTb">Apple iPad</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/android-tablets"><span class="anchor_anchor__text__mldTb">Android tablets</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/laptops"><span class="anchor_anchor__text__mldTb">Laptops</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/mobile-broadband"><span class="anchor_anchor__text__mldTb">Dongles and mobile wifi</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Sims and Tariffs</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/sim-cards/sim-only-deals"><span class="anchor_anchor__text__mldTb">Pay Monthly SIMs</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=phone+big-bundles"><span class="anchor_anchor__text__mldTb">Pay As You Go SIMs</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/all-tariffs"><span class="anchor_anchor__text__mldTb">Tariffs</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/international"><span class="anchor_anchor__text__mldTb">International</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/topup"><span class="anchor_anchor__text__mldTb">Top-up</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/essential-plan"><span class="anchor_anchor__text__mldTb">Essential Plan</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Accessories and more</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/accessories"><span class="anchor_anchor__text__mldTb">Tech and accessories</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/apple-watch"><span class="anchor_anchor__text__mldTb">Apple Watch</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/smartwatches"><span class="anchor_anchor__text__mldTb">Smartwatches</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/airpods"><span class="anchor_anchor__text__mldTb">AirPods</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/coming-soon"><span class="anchor_anchor__text__mldTb">Coming soon</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/shop/great-deals"><span class="anchor_anchor__text__mldTb">Great deals</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/black-friday-cyber-monday"><span class="anchor_anchor__text__mldTb">Black Friday deals</span></a></li></ul></div><div><ul class="l3-category_l3-category__Ink2p"><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.o2.co.uk/shop/brand/apple?cnd=new"><span class="anchor_anchor__text__mldTb"><img alt="" loading="lazy" width="137" height="34" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/137x34/7d4cb8fb12/quick-links-apple-1100.png/m/256x0 1x, https://a.storyblok.com/f/253875/137x34/7d4cb8fb12/quick-links-apple-1100.png/m/384x0 2x" src="https://a.storyblok.com/f/253875/137x34/7d4cb8fb12/quick-links-apple-1100.png/m/384x0"/></span></a></div><div class="image-link_image-link__content__yGU8L"></div></div></li><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.o2.co.uk/shop/brand/samsung?cnd=new"><span class="anchor_anchor__text__mldTb"><img alt="" loading="lazy" width="137" height="32" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/137x32/5ae470a465/quick-links-samsung-1100.png/m/256x0 1x, https://a.storyblok.com/f/253875/137x32/5ae470a465/quick-links-samsung-1100.png/m/384x0 2x" src="https://a.storyblok.com/f/253875/137x32/5ae470a465/quick-links-samsung-1100.png/m/384x0"/></span></a></div><div class="image-link_image-link__content__yGU8L"></div></div></li><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.o2.co.uk/shop/brand/google?cnd=new"><span class="anchor_anchor__text__mldTb"><img alt="" loading="lazy" width="137" height="32" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/137x32/31d51c880b/quick-links-google-1100.png/m/256x0 1x, https://a.storyblok.com/f/253875/137x32/31d51c880b/quick-links-google-1100.png/m/384x0 2x" src="https://a.storyblok.com/f/253875/137x32/31d51c880b/quick-links-google-1100.png/m/384x0"/></span></a></div><div class="image-link_image-link__content__yGU8L"></div></div></li><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.o2.co.uk/shop/phones?brand=HONOR&cnd=new"><span class="anchor_anchor__text__mldTb"><img alt="" loading="lazy" width="137" height="32" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/137x32/1a6ca9cc87/bau-44171-projecthalo-navchanges-nav-bar-portal-page-110724-110724.jpg/m/256x0 1x, https://a.storyblok.com/f/253875/137x32/1a6ca9cc87/bau-44171-projecthalo-navchanges-nav-bar-portal-page-110724-110724.jpg/m/384x0 2x" src="https://a.storyblok.com/f/253875/137x32/1a6ca9cc87/bau-44171-projecthalo-navchanges-nav-bar-portal-page-110724-110724.jpg/m/384x0"/></span></a></div><div class="image-link_image-link__content__yGU8L"></div></div></li><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.virginmedia.com/"><span class="anchor_anchor__text__mldTb"><img alt="" loading="lazy" width="137" height="32" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/137x32/93bce06737/bau-44171-projecthalo-navchanges-nav-bar-portal-page-110724-vmlogo-110724.jpg/m/256x0 1x, https://a.storyblok.com/f/253875/137x32/93bce06737/bau-44171-projecthalo-navchanges-nav-bar-portal-page-110724-vmlogo-110724.jpg/m/384x0 2x" src="https://a.storyblok.com/f/253875/137x32/93bce06737/bau-44171-projecthalo-navchanges-nav-bar-portal-page-110724-vmlogo-110724.jpg/m/384x0"/></span></a></div><div class="image-link_image-link__content__yGU8L"></div></div></li></ul></div></nav></div></div></div></div></div></li><li class="l1-navigation-item_mega-menu-navigation-item__0JfS_" data-dropdown="true"><div class="l1-navigation-category" data-category-uid="15ed6136-deca-4074-bd81-aae591f9b9f8"><div class="l1-navigation-item_mega-menu-navigation-item__link__ZpGZP mega-menu-navigation-item__link_after"><a class="anchor_anchor__9lsw0 anchor_anchor--color-inherit__XIkV_ anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" style="padding:var(--padding-l)" data-category-trigger="true" href="https://www.o2.co.uk/why-o2"><span class="anchor_anchor__text__mldTb">Why O2</span></a></div><div class="l1-navigation-item_mega-menu-navigation-item__content__g39wq" data-category-content="true"><div class="section_section__92VX7 section_section--vertical-rhythm-sm__7IniU"><div class="section_section__container__DF7al"><div class="section_section__content__oEc00"><nav class="l2-navigation_mega-menu-navigation-category__QcWAD" tabindex="-1"><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Flexibility</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/o2-switch-up"><span class="anchor_anchor__text__mldTb">O2 Switch up</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/custom-plans"><span class="anchor_anchor__text__mldTb">O2 custom plans</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/multisave"><span class="anchor_anchor__text__mldTb">Multisave</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2recycle.co.uk/"><span class="anchor_anchor__text__mldTb">O2 Recycle</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery"><span class="anchor_anchor__text__mldTb">Click and collect</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Perks</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/extras"><span class="anchor_anchor__text__mldTb">O2 Extras</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/virgin-media-o2"><span class="anchor_anchor__text__mldTb">Volt</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://priority.o2.co.uk/"><span class="anchor_anchor__text__mldTb">Priority tickets and offers</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/sponsorship/our-venues"><span class="anchor_anchor__text__mldTb">Perks at O2 venues</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://payandgorewards.o2.co.uk/web/o2"><span class="anchor_anchor__text__mldTb">Pay As You Go Rewards</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Services</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/myo2"><span class="anchor_anchor__text__mldTb">Manage your account</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/online-safety"><span class="anchor_anchor__text__mldTb">Keeping kids safe online</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/inspiration"><span class="anchor_anchor__text__mldTb">Ideas and Inspiration</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Connected</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/coveragechecker"><span class="anchor_anchor__text__mldTb">Coverage checker</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/connectivity/network-coverage"><span class="anchor_anchor__text__mldTb">Network coverage</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/5g"><span class="anchor_anchor__text__mldTb">5G coverage</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/connectivity/free-wifi"><span class="anchor_anchor__text__mldTb">O2 WiFi</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/international/using-your-phone-abroad"><span class="anchor_anchor__text__mldTb">Using your phone abroad</span></a></li></ul></div><div><ul class="l3-category_l3-category__Ink2p"><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><img alt="" loading="lazy" width="205" height="95" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/205x95/82fe1f3bf9/5g-why-o2-thumbnail-dark-230724.jpg/m/256x0 1x, https://a.storyblok.com/f/253875/205x95/82fe1f3bf9/5g-why-o2-thumbnail-dark-230724.jpg/m/640x0 2x" src="https://a.storyblok.com/f/253875/205x95/82fe1f3bf9/5g-why-o2-thumbnail-dark-230724.jpg/m/640x0"/></div><div class="image-link_image-link__content__yGU8L"><p class="text_type__v30N3 text_type--color-light__r6mGz text_type--size-T300__Wj1PJ text_type--weight-medium__NAZhT">Are you ready for 5G?</p><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.o2.co.uk/5g"><span class="anchor_anchor__text__mldTb"><span class="text_type__v30N3 text_type--color-light__r6mGz text_type--size-T200__WBGSL">Check coverage<span class="icon_icon__y3g2d icon_icon--ratio-075__LnJ_R icon_icon--size-sm__XX6m6" role="img"><span class="icon_icon__host__huWBN"><svg data-testid="icon" data-name="FasChevronRight" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"><path d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></span></span></span></span></a></div></div></li><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><img alt="" loading="lazy" width="205" height="95" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/205x95/3f823e8cc7/why-o2-thumbnail-dark-230724.jpg/m/256x0 1x, https://a.storyblok.com/f/253875/205x95/3f823e8cc7/why-o2-thumbnail-dark-230724.jpg/m/640x0 2x" src="https://a.storyblok.com/f/253875/205x95/3f823e8cc7/why-o2-thumbnail-dark-230724.jpg/m/640x0"/></div><div class="image-link_image-link__content__yGU8L"><p class="text_type__v30N3 text_type--color-light__r6mGz text_type--size-T300__Wj1PJ text_type--weight-medium__NAZhT">See all the reasons to choose O2</p><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://www.o2.co.uk/why-o2"><span class="anchor_anchor__text__mldTb"><span class="text_type__v30N3 text_type--color-light__r6mGz text_type--size-T200__WBGSL">Why join O2?<span class="icon_icon__y3g2d icon_icon--ratio-075__LnJ_R icon_icon--size-sm__XX6m6" role="img"><span class="icon_icon__host__huWBN"><svg data-testid="icon" data-name="FasChevronRight" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"><path d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"></path></svg></span></span></span></span></a></div></div></li></ul></div></nav></div></div></div></div></div></li><li class="l1-navigation-item_mega-menu-navigation-item__0JfS_" data-dropdown="true"><div class="l1-navigation-category" data-category-uid="6d6cedc2-2b9f-4a8d-b4f9-a978f8cb5c0e"><div class="l1-navigation-item_mega-menu-navigation-item__link__ZpGZP mega-menu-navigation-item__link_after"><a class="anchor_anchor__9lsw0 anchor_anchor--color-inherit__XIkV_ anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" style="padding:var(--padding-l)" data-category-trigger="true" href="https://www.o2.co.uk/help"><span class="anchor_anchor__text__mldTb">Help</span></a></div><div class="l1-navigation-item_mega-menu-navigation-item__content__g39wq" data-category-content="true"><div class="section_section__92VX7 section_section--vertical-rhythm-sm__7IniU"><div class="section_section__container__DF7al"><div class="section_section__content__oEc00"><nav class="l2-navigation_mega-menu-navigation-category__QcWAD" tabindex="-1"><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Top queries</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order"><span class="anchor_anchor__text__mldTb">Track my order</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim"><span class="anchor_anchor__text__mldTb">Sim card</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/pay-as-you-go/topping-up"><span class="anchor_anchor__text__mldTb">Top-up</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/digital-services/personal-hotspot"><span class="anchor_anchor__text__mldTb">Personal hotspot</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/device-and-sim-support/collection-and-delivery"><span class="anchor_anchor__text__mldTb">Collection and delivery</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Device help</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/phones-sims-and-devices"><span class="anchor_anchor__text__mldTb">How to use your device</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://accounts.o2.co.uk/auth?"><span class="anchor_anchor__text__mldTb">Faulty device</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/digital-services/phone-health-check"><span class="anchor_anchor__text__mldTb">Device health check</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device"><span class="anchor_anchor__text__mldTb">Lost or stolen</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device"><span class="anchor_anchor__text__mldTb">Check O2 community</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Managing your account</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://accounts.o2.co.uk/"><span class="anchor_anchor__text__mldTb">My O2</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/account-and-billing/understanding-your-bill"><span class="anchor_anchor__text__mldTb">Your bill</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/account-and-billing/how-to-pay"><span class="anchor_anchor__text__mldTb">Payments</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help/account-and-billing/premium-service-checker"><span class="anchor_anchor__text__mldTb">Premium charges</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/abouto2/your-data-hub"><span class="anchor_anchor__text__mldTb">Your Data Hub</span></a></li></ul></div><div><p class="text_type__v30N3 text_type--size-T200__WBGSL text_type--weight-medium__NAZhT text_type--margin-bottom__Aweu5">Other ways to get help</p><ul class="l3-category_l3-category__Ink2p"><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/help"><span class="anchor_anchor__text__mldTb">Help and support</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://stores.o2.co.uk/"><span class="anchor_anchor__text__mldTb">Store locator</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://status.o2.co.uk/"><span class="anchor_anchor__text__mldTb">Network status</span></a></li><li><a class="anchor_anchor__9lsw0 anchor_anchor--size-sm__nxoMZ anchor_anchor--decoration-hover__v6zsN" href="https://www.o2.co.uk/contactus"><span class="anchor_anchor__text__mldTb">Contact us</span></a></li></ul></div><div><ul class="l3-category_l3-category__Ink2p"><li><div class="image-link_image-link__LWhsd"><div class="image-link_image-link__image__CoHvB"><a class="anchor_anchor__9lsw0 anchor_anchor--is-image__gMgW0 anchor_anchor--expand__Q2x6i anchor_anchor--decoration-none__pBJYb" href="https://community.o2.co.uk/"><span class="anchor_anchor__text__mldTb"><img alt="" loading="lazy" width="230" height="250" decoding="async" data-nimg="1" style="color:transparent" srcSet="https://a.storyblok.com/f/253875/230x250/0b1f0f7003/global-nav-community-image-230724.jpg/m/256x0 1x, https://a.storyblok.com/f/253875/230x250/0b1f0f7003/global-nav-community-image-230724.jpg/m/640x0 2x" src="https://a.storyblok.com/f/253875/230x250/0b1f0f7003/global-nav-community-image-230724.jpg/m/640x0"/></span></a></div><div class="image-link_image-link__content__yGU8L"></div></div></li></ul></div></nav></div></div></div></div></div></li></ul></div><div class="megamenu_mega-menu__sidenav__LqO2y fade-in" data-sidenav="true"><ul id="mega-menu-side-navigation" class="side-navigation_mega-menu-side-navigation__8kaqJ"><button class="side-navigation-item_mega-menu-side-navigation-item__trigger__tklFN"><div class="side-navigation-item_mega-menu-side-navigation-item__trigger-icon__kGLUu"><span class="icon_icon__y3g2d icon_icon--ratio-075__LnJ_R icon_icon--size-md__LsEfe" role="img"><span class="icon_icon__host__huWBN"><svg data-testid="icon" data-name="FasChevronDown" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"><path d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></span></div>Shop</button><button class="side-navigation-item_mega-menu-side-navigation-item__trigger__tklFN"><div class="side-navigation-item_mega-menu-side-navigation-item__trigger-icon__kGLUu"><span class="icon_icon__y3g2d icon_icon--ratio-075__LnJ_R icon_icon--size-md__LsEfe" role="img"><span class="icon_icon__host__huWBN"><svg data-testid="icon" data-name="FasChevronDown" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"><path d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></span></div>Why O2</button><button class="side-navigation-item_mega-menu-side-navigation-item__trigger__tklFN"><div class="side-navigation-item_mega-menu-side-navigation-item__trigger-icon__kGLUu"><span class="icon_icon__y3g2d icon_icon--ratio-075__LnJ_R icon_icon--size-md__LsEfe" role="img"><span class="icon_icon__host__huWBN"><svg data-testid="icon" data-name="FasChevronDown" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"><path d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 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