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Complaint Referral Table | State of California - Department of Justice - Office of the Attorney General
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}); </script> </div> </div> </div> <!-- </div> --> <!-- </div> </nav> --> <div class="container-fluid"> <div class="row"> </div> </div> <div class="main-container container"> <div class="row"> <section class="col-sm-9"> <a id="main-content"></a> <h1 class="page-header">Complaint Referral Table</h1> <ol class="breadcrumb"><li><a href="/">Home</a></li> <li><a href="/consumers" class="active-trail">Protecting Consumers</a></li> <li class="active">Complaint Referral Table</li> </ol> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div class="content"> <div id="node-68720" class="node node-page clearfix" about="/consumers/complaint-referral-table" typeof="foaf:Document"> <span property="dc:title" content="Complaint Referral Table" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content clearfix"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><table class="table"> <thead> <tr> <th>Industry</th> <th>Agency</th> <th>Telephone</th> </tr> </thead> <tbody> <tr> <td>Accountant</td> <td><a href="https://www.cba.ca.gov/forms/complaint/online_complaint_form" target="_blank" rel="noopener noreferrer">Board of Accountancy</a></td> <td>(916) 263-3680</td> </tr> <tr> <td>Adoption Agency/Facilitator</td> <td><a href="http://www.childsworld.ca.gov/pg1304.htm" target="_blank" rel="noopener noreferrer">Dept. of Social Services, Adoption Services Bureau</a></td> <td>(916) 651-8143</td> </tr> <tr> <td>Airline</td> <td><a href="https://www.transportation.gov/airconsumer/file-consumer-complaint" target="_blank" rel="noopener noreferrer">U.S. Dept. of Transportation, Aviation Consumer Protection Division</a></td> <td>(202) 366-2220</td> </tr> <tr> <td>Alarm Company</td> <td><a href="http://www.bsis.ca.gov/forms_pubs/complaint.pdf" target="_blank" rel="noopener noreferrer">Bureau of Security and Investigative Services</a></td> <td>(916) 322-4000</td> </tr> <tr> <td>Alcoholism/Drug Abuse Treatment Facility</td> <td><a href="http://www.dhcs.ca.gov/provgovpart/Pages/SUDS-Compliance.aspx" target="_blank" rel="noopener noreferrer">Dept. of Health Care Services, Substance Use Disorder Compliance Division</a></td> <td>(916) 322-2911</td> </tr> <tr> <td>Architect</td> <td><a href="http://www.cab.ca.gov/docs/forms/consumer_complaint_form.pdf" target="_blank" rel="noopener noreferrer">California Architects Board</a></td> <td>(916) 574-7220</td> </tr> <tr> <td>Attorney</td> <td><a href="http://calbar.ca.gov/Attorneys/LawyerRegulation/FilingaComplaint.aspx" target="_blank" rel="noopener noreferrer">State Bar of California</a></td> <td>(800) 843-9053</td> </tr> <tr> <td>Auto Dealer</td> <td><a href="https://www.dmv.ca.gov/portal/dmv/dmv/offices/investigationsoffice" target="_blank" rel="noopener noreferrer">Dept. of Motor Vehicles</a></td> <td>(916) 229-0167</td> </tr> <tr> <td>Automotive Repair & Smog Check</td> <td><a href="https://www.bar.ca.gov/Consumer/Complaint_Process_and_Form/index.html" target="_blank" rel="noopener noreferrer">Bureau of Automotive Repair</a></td> <td>(800) 952-5210</td> </tr> <tr> <td>Bail Bonds</td> <td><a href="https://www.insurance.ca.gov/01-consumers/101-help/" target="_blank" rel="noopener noreferrer">Dept. of Insurance</a></td> <td>(800) 927-4357</td> </tr> <tr> <td rowspan="2">Bank, Federal Savings/National</td> <td><a href="https://appsec.helpwithmybank.gov/olcc_form/" target="_blank" rel="noopener noreferrer">Office of the Comptroller of the Currency</a></td> <td>(800) 613-6743</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener noreferrer">Consumer Financial Protection Bureau</a></td> <td>(855) 411-2372</td> </tr> <tr> <td rowspan="4">Bank, State</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.fdic.gov/consumers/assistance/filecomplaint.html" target="_blank" rel="noopener noreferrer">Federal Deposit Insurance Corporation</a></td> <td>(877) 275-3342</td> </tr> <tr> <td><a href="https://forms.federalreserveconsumerhelp.gov/secure/complaint/formComplaint" target="_blank" rel="noopener noreferrer">Federal Reserve Board</a></td> <td>(888) 851-1920</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener noreferrer">Consumer Financial Protection Bureau</a></td> <td>(855) 411-2372</td> </tr> <tr> <td>Barber / Cosmetologist / Manicurist / Electrologist</td> <td><a href="http://www.barbercosmo.ca.gov/enforcement/complaint.shtml" target="_blank" rel="noopener noreferrer">Board of Barbering and Cosmetology</a></td> <td>(800) 952-5210</td> </tr> <tr> <td>Boat Dealer</td> <td><a href="http://dbw.parks.ca.gov/pages/28702/files/complaintform.pdf" target="_blank" rel="noopener noreferrer">Division of Boating and Waterways, Yacht and Ship Enforcement Unit</a></td> <td>(916) 327-1839</td> </tr> <tr> <td>Broadcasting Company (TV & Radio)</td> <td><a href="https://consumercomplaints.fcc.gov/hc/en-us" target="_blank" rel="noopener noreferrer">Federal Communications Commission</a></td> <td>(888) 225-5322</td> </tr> <tr> <td>Chiropractor</td> <td><a href="http://www.chiro.ca.gov/consumers/complaint.shtml" target="_blank" rel="noopener noreferrer">Board of Chiropractic Examiners</a></td> <td>(916) 263-5355</td> </tr> <tr> <td>Contractor</td> <td><a href="http://www.cslb.ca.gov/Consumers/Filing_A_Complaint/" target="_blank" rel="noopener noreferrer">Contractors State License Board</a></td> <td>(800) 321-2752</td> </tr> <tr> <td rowspan="2">Credit Union, National</td> <td><a href="https://www.mycreditunion.gov/consumer-assistance-center/Pages/default.aspx" target="_blank" rel="noopener noreferrer">National Credit Union Administration</a></td> <td>(800) 755-1030</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener noreferrer">Consumer Financial Protection Bureau</a></td> <td>(855) 411-2372</td> </tr> <tr> <td rowspan="2">Credit Union, State</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener noreferrer">Consumer Financial Protection Bureau</a></td> <td>(855) 411-2372</td> </tr> <tr> <td rowspan="3">Cruiseline</td> <td><a href="https://www.fmc.gov/bureaus_offices/consumer_affairs_and_dispute_resolution_services.aspx" target="_blank" rel="noopener noreferrer">Federal Maritime Commission</a></td> <td>(866) 448-9586 (General Inquiries)</td> </tr> <tr> <td><a href="https://www.uscg.mil/hq/cg5/cg543.asp" target="_blank" rel="noopener noreferrer">Office of Vessel Activities</td> <td>(202) 372-1251 (Safety)</td> </tr> <tr> <td><a href="https://www.cdc.gov/nceh/vsp/default.htm" target="_blank" rel="noopener noreferrer">Vessel Sanitation Program</td> <td>(800) 232-4636 (Sanitation)</td> </tr> <tr> <td>Day Care Facility</td> <td><a href="http://www.cdss.ca.gov/inforesources/Community-Care-Licensing" target="_blank" rel="noopener noreferrer">Dept. of Social Services, Community Care Licensing Division</a></td> <td>(844) 538-8766</td> </tr> <tr> <td>Dentist</td> <td><a href="http://www.dbc.ca.gov/formspubs/form_complaint.pdf" target="_blank" rel="noopener noreferrer">Dental Board of California</a></td> <td>(916) 263-2300</td> </tr> <tr> <td>Doctor</td> <td><a href="http://www.mbc.ca.gov/Consumers/Complaints/" target="_blank" rel="noopener noreferrer">Medical Board of California</a></td> <td>(800) 633-2322</td> </tr> <tr> <td>Doctor, Naturopathic</td> <td><a href="http://www.naturopathic.ca.gov/consumers/complaint.shtml" target="_blank" rel="noopener noreferrer">Naturopathic Medicine Committee</a></td> <td>(916) 928-4785</td> </tr> <tr> <td>Doctor, Osteopathic</td> <td><a href="http://www.ombc.ca.gov/forms_pubs/complaints.shtml" target="_blank" rel="noopener noreferrer">Osteopathic Medical Board of California</a></td> <td>(916) 928-8390</td> </tr> <tr> <td>Elderly Residential Care</td> <td><a href="http://www.cdss.ca.gov/inforesources/Community-Care-Licensing" target="_blank" rel="noopener noreferrer">Dept. of Social Services, Community Care Licensing Division</a></td> <td>(844) 538-8766</td> </tr> <tr> <td>Electronic/Appliance Repair</td> <td><a href="https://bhgs.dca.ca.gov/consumers/index.shtml" target="_blank" rel="noopener noreferrer">Bureau of Household Goods and Services</a></td> <td>(916) 999-2041</td> </tr> <tr> <td>Escrow Company</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td>Finance Company</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td rowspan="2">Food Manufacturer/Bottler</td> <td><a href="https://www.fda.gov/AboutFDA/CentersOffices/OfficeofFoods/CFSAN/ContactCFSAN/default.htm" target="_blank" rel="noopener noreferrer">U.S. Food and Drug Administration</a></td> <td>(888) 463-6332</td> </tr> <tr> <td><a href="https://www.cdfa.ca.gov" target="_blank" rel="noopener noreferrer">Dept. of Food and Agriculture</a></td> <td>(916) 654-0466</td> </tr> <tr> <td>Franchise</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td>Furniture/Bedding</td> <td><a href="https://bhgs.dca.ca.gov/consumers/index.shtml" target="_blank" rel="noopener noreferrer">Bureau of Household Goods and Services</a></td> <td>(916) 999-2041</td> </tr> <tr> <td>Funeral/Cemetery Services</td> <td><a href="http://www.cfb.ca.gov/consumer/complaints.shtml" target="_blank" rel="noopener noreferrer">Cemetery and Funeral Board</a></td> <td>(916) 574-7870</td> </tr> <tr> <td>Health Maintenance Organization (HMO)</td> <td><a href="http://www.dmhc.ca.gov/FileaComplaint.aspx#.WOfOl_nytlY" target="_blank" rel="noopener noreferrer">Dept. of Managed Health Care</a></td> <td>(888) 466-2219</td> </tr> <tr> <td>Hearing Aid/Audiologist</td> <td><a href="http://www.speechandhearing.ca.gov/consumers/file_complaint.shtml" target="_blank" rel="noopener noreferrer">Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board</a></td> <td>(916) 263-2666</td> </tr> <tr> <td>Insurance Company/Agent/Broker</td> <td><a href="https://www.insurance.ca.gov/01-consumers/101-help/" target="_blank" rel="noopener noreferrer">Dept. of Insurance</a></td> <td>(800) 927-4357</td> </tr> <tr> <td rowspan="3">Investment/Financial Advisor</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.sec.gov/oiea/Complaint.html" target="_blank" rel="noopener noreferrer">U.S. Securities and Exchange Commission</a></td> <td>(800) 732-0330</td> </tr> <tr> <td><a href="https://www.finra.org/investors/investor-complaint-center" target="_blank" rel="noopener noreferrer">Financial Industry Regulatory Authority (FINRA)</a></td> <td>(240) 386-4357<br> (844) 574-3577 (Senior Helpline)</td> </tr> <tr> <td rowspan="2">Land Seller</td> <td><a href="https://www.usa.gov/federal-agencies/office-of-respa-and-interstate-land-sales" target="_blank" rel="noopener noreferrer">U.S. Housing and Urban Development, Office of RESPA and Interstate Land Sales</a></td> <td>(800) 225-5342</td> </tr> <tr> <td><a href="http://www.dre.ca.gov/Consumers/FileComplaint.html" target="_blank" rel="noopener noreferrer">Department of Real Estate</a></td> <td>(877) 373-4542</td> </tr> <tr> <td>Mobile Home Park/Sales</td> <td><a href="https://www.hcd.ca.gov/manufactured-mobile-home/mobile-home-ombudsman/index.shtml" target="_blank" rel="noopener noreferrer">Dept. of Housing and Community Development, Mobilehome Assistance Center</a></td> <td>(800) 952-8356</td> </tr> <tr> <td rowspan="2">Mortgage Servicer (Non-Bank)</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener noreferrer">Consumer Financial Protection Bureau</a></td> <td>(855) 411-2372</td> </tr> <tr> <td>Motor Home/RV Dealer</td> <td><a href="http://www.nmvb.ca.gov/consumer_program/mediation_overview.html" target="_blank" rel="noopener noreferrer">New Motor Vehicle Board</a></td> <td>(916) 445-1888</td> </tr> <tr> <td>Moving Company, Interstate</td> <td><a href="https://nccdb.fmcsa.dot.gov/nccdb/home.aspx" target="_blank" rel="noopener noreferrer">U.S. Dept. of Transportation, Federal Motor Carrier Safety Administration</a></td> <td>(855) 368-4200</td> </tr> <tr> <td>Moving Company, Intrastate</td> <td><a href="https://bhgs.dca.ca.gov/consumers/index.shtml" target="_blank" rel="noopener noreferrer">Bureau of Household Goods and Services</a></td> <td>(916) 999-2041</td> </tr> <tr> <td>Notary Public</td> <td><a href="http://www.sos.ca.gov/notary/file-complaint/" target="_blank" rel="noopener noreferrer">Secretary of State, Notary Public Section</a></td> <td>(916) 653–3595</td> </tr> <tr> <td>Optician/Optometrist</td> <td><a href="http://www.optometry.ca.gov/formspubs/complaint.pdf" target="_blank" rel="noopener noreferrer">Board of Optometry</a></td> <td>(866) 585-2666</td> </tr> <tr> <td rowspan="3">Passenger Carrier</td> <td><a href="http://www.cpuc.ca.gov/complaints/" target="_blank" rel="noopener noreferrer">California Public Utilities Commission</a></td> <td>(800) 894-9444</td> </tr> <tr> <td><a href="https://nccdb.fmcsa.dot.gov/nccdb/home.aspx" target="_blank" rel="noopener noreferrer">U.S. Dept. of Transportation, Federal Motor Carrier Safety Administration</a></td> <td>(855) 368-4200</td> </tr> <tr> <td><a href="https://www.chp.ca.gov/find-an-office" target="_blank" rel="noopener noreferrer">California Highway Patrol, Motor Carrier Safety Unit</a></td> <td> </td> </tr> <tr> <td rowspan="2">Payday Lender</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener noreferrer">Consumer Financial Protection Bureau</a></td> <td>(855) 411-2372</td> </tr> <tr> <td>Pest Control/Exterminator</td> <td><a href="http://www.dca.ca.gov/online_services/complaints/dcaform.pdf" target="_blank" rel="noopener noreferrer">Structural Pest Control Board</a></td> <td>(916) 561-8708</td> </tr> <tr> <td>Pharmaceutical Manufacturer</td> <td><a href="https://www.fda.gov/AboutFDA/CentersOffices/OfficeofMedicalProductsandTobacco/CDER/ContactCDER/default.htm" target="_blank" rel="noopener noreferrer">U.S. Food and Drug Administration</a></td> <td>(888) 463-6332</td> </tr> <tr> <td>Pharmacist/Pharmacy</td> <td><a href="http://www.pharmacy.ca.gov/consumers/complaint_info.shtml" target="_blank" rel="noopener noreferrer">Board of Pharmacy</a></td> <td>(916) 574-7900</td> </tr> <tr> <td>Physical Therapist</td> <td><a href="http://www.ptbc.ca.gov/forms/compform.pdf" target="_blank" rel="noopener noreferrer">Physical Therapy Board of California</a></td> <td>(916) 561-8200</td> </tr> <tr> <td>Precious Metals Investment</td> <td><a href="https://www.whistleblower.gov/overview/submitatip/" target="_blank" rel="noopener noreferrer">U.S. Commodity Futures Trading Commission</a></td> <td>(866) 366-2382</td> </tr> <tr> <td>Prepaid Rental Listing Service</td> <td><a href="http://www.dre.ca.gov/Consumers/FileComplaint.html" target="_blank" rel="noopener noreferrer">Department of Real Estate</a></td> <td>(877) 373-4542</td> </tr> <tr> <td>Private Detective/Investigator</td> <td><a href="http://www.bsis.ca.gov/forms_pubs/complaint.pdf" target="_blank" rel="noopener noreferrer">Bureau of Security and Investigative Services</a></td> <td>(916) 322-4000</td> </tr> <tr> <td>Prorater/Bill Payer</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td>Real Estate Appraiser</td> <td><a href="http://www.brea.ca.gov/forms/REA_4001.pdf" target="_blank" rel="noopener noreferrer">Bureau of Real Estate Appraisers</a></td> <td>(916) 552-9000</td> </tr> <tr> <td>Real Estate Broker/Corporation</td> <td><a href="http://www.dre.ca.gov/Consumers/FileComplaint.html" target="_blank" rel="noopener noreferrer">Department of Real Estate</a></td> <td>(877) 373-4542</td> </tr> <tr> <td>Reposessor</td> <td><a href="http://www.bsis.ca.gov/forms_pubs/complaint.pdf" target="_blank" rel="noopener noreferrer">Bureau of Security and Investigative Services</a></td> <td>(916) 322-4000</td> </tr> <tr> <td>Ride Share Company</td> <td><a href="http://www.cpuc.ca.gov/complaints/" target="_blank" rel="noopener noreferrer">California Public Utilities Commission</a></td> <td>(800) 894-9444</td> </tr> <tr> <td>Security Company</td> <td><a href="http://www.bsis.ca.gov/forms_pubs/complaint.pdf" target="_blank" rel="noopener noreferrer">Bureau of Security and Investigative Services</a></td> <td>(916) 322-4000</td> </tr> <tr> <td>Self-Funded Health Plan</td> <td><a href="https://www.dol.gov/agencies/ebsa/about-ebsa/ask-a-question/ask-ebsa" target="_blank" rel="noopener noreferrer">U.S. Dept. of Labor, Employee Benefits Security Administration</a></td> <td>(415) 625-2481 (Northern CA)<br> (626) 229-1000 (Southern CA)</td> </tr> <tr> <td rowspan="2">School, For Profit/Vocational</td> <td><a href="http://www.bppe.ca.gov/enforcement/complaint.shtml" target="_blank" rel="noopener noreferrer">Bureau for Private Postsecondary Education</a></td> <td>(888) 370-7589</td> </tr> <tr> <td><a href="https://www2.ed.gov/about/offices/list/oig/hotline.html" target="_blank" rel="noopener noreferrer">U.S. Dept. of Education</a></td> <td>(800) 647-8733</td> </tr> <tr> <td rowspan="3">Stock/Securities Investment</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.sec.gov/oiea/Complaint.html" target="_blank" rel="noopener noreferrer">U.S. Securities and Exchange Commission</a></td> <td>(800) 732-0330</td> </tr> <tr> <td><a href="https://www.finra.org/investors/investor-complaint-center" target="_blank" rel="noopener noreferrer">Financial Industry Regulatory Authority (FINRA)</a></td> <td>(240) 386-4357<br> (844) 574-3577 (Senior Helpline)</td> </tr> <tr> <td>Student Loan Guarantor</td> <td><a href="https://studentaid.ed.gov/sa/repay-loans/disputes/prepare/contact-ombudsman" target="_blank" rel="noopener noreferrer">U.S. Dept. of Education, Federal Student Aid Ombudsman</a></td> <td>(877) 557-2575</td> </tr> <tr> <td rowspan="3">Student Loan Servicer</td> <td><a href="https://dfpi.ca.gov/file-a-complaint/" target="_blank" rel="noopener noreferrer">Dept. of Financial Protection and Innovation</a></td> <td>(866) 275-2677</td> </tr> <tr> <td><a href="https://www.consumerfinance.gov/complaint/" target="_blank" rel="noopener 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href="http://www.dre.ca.gov/Consumers/FileComplaint.html" target="_blank" rel="noopener noreferrer">Department of Real Estate</a></td> <td>(877) 373-4542</td> </tr> <tr> <td>Title Company</td> <td><a href="https://www.insurance.ca.gov/01-consumers/101-help/" target="_blank" rel="noopener noreferrer">Dept. of Insurance</a></td> <td>(800) 927-4357</td> </tr> <tr> <td>Unclaimed Property</td> <td><a href="http://www.sco.ca.gov/upd_msg.html" target="_blank" rel="noopener noreferrer">California State Controller</a></td> <td>(800) 992-4647</td> </tr> <tr> <td>Utility / Water / Gas / Electricity</td> <td><a href="http://www.cpuc.ca.gov/complaints/" target="_blank" rel="noopener noreferrer">California Public Utilities Commission</a></td> <td>(800) 649-7570</td> </tr> <tr> <td>Veterinarian</td> <td><a href="http://www.vmb.ca.gov/consumers/comp_inf.shtml" target="_blank" rel="noopener noreferrer">Veterinary Medical Board</a></td> <td>(916) 515-5220</td> </tr> <tr> <td rowspan="2">Weights & 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