VIVE™ | Support

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data-currency="USD" data-theme-id="40383500" data-cart-provider-type="MAGENTO" data-store-locale="en_au_M2" data-ec-locale="vive_au" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop-apac.vive.com/vive_au/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop-apac.vive.com/vive_au/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-au.vive.com/cache-api/v1/prodinfo', 'key': '5hmTykNvjCM5CCAd05TV3W9GFMq1My84AoSwdnAd', 'addItem': 'https://myshop-apac.vive.com/vive_au/rest/V1/guest-carts/{quote}/items'}"> Australia </span> </div> <div class="flex-item"> <span data-locale="vive_de" data-fiter-country="en_at_m2" data-theme-id="40354400" data-site-id="de" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_at_m2" data-ec-locale="vive_de" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_de/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_de/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_de/rest/V1/guest-carts/{quote}/items'}"> Österreich </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_be_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_be_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> België </span> </div> <div class="flex-item"> <span data-locale="en_ca" data-fiter-country="en_ca" data-theme-id="4773718000" data-site-id="ca" data-currency="CAD" data-theme-id="4773718000" data-cart-provider-type="DIGITAL_RIVER" data-store-locale="en_ca" data-ec-locale="en_ca" data-outer-link="" data-mini-cart-api-link="{}"> Canada </span> </div> <div class="flex-item"> <span data-locale="fr_ca" data-fiter-country="fr_ca" data-theme-id="4773718000" data-site-id="ca-fr" data-currency="CAD" data-theme-id="4773718000" data-cart-provider-type="DIGITAL_RIVER" data-store-locale="fr_ca" data-ec-locale="fr_ca" data-outer-link="" data-mini-cart-api-link="{}"> Canada - Français </span> </div> <div class="flex-item"> <span data-locale="zh_cn" data-fiter-country="zh_cn" data-theme-id="123456789" data-site-id="cn" data-currency="RMB" data-theme-id="123456789" data-cart-provider-type="WCS" data-store-locale="zh_cn" data-ec-locale="zh_cn" data-outer-link="" data-mini-cart-api-link="{}"> 中国 </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_cz_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_cz_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Česká republika </span> </div> <div class="flex-item"> <span data-locale="vive_dk" data-fiter-country="en_dk_m2" data-theme-id="40354400" data-site-id="eu" data-currency="DKK" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_dk_m2" data-ec-locale="vive_dk" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_dk/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_dk/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_dk/rest/V1/guest-carts/{quote}/items'}"> Denmark </span> </div> <div class="flex-item"> <span data-locale="vive_de" data-fiter-country="de_de_m2" data-theme-id="40354400" data-site-id="de" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="de_de_m2" data-ec-locale="vive_de" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_de/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_de/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_de/rest/V1/guest-carts/{quote}/items'}"> Deutschland </span> </div> <div class="flex-item"> <span data-locale="vive_fr" data-fiter-country="fr_fr_m2" data-theme-id="40354400" data-site-id="fr" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="fr_fr_m2" data-ec-locale="vive_fr" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_fr/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_fr/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_fr/rest/V1/guest-carts/{quote}/items'}"> France </span> </div> <div class="flex-item"> <span data-locale="hk_en" data-fiter-country="hk_en_M2" data-theme-id="40383500" data-site-id="hk" data-currency="hkd" data-theme-id="40383500" data-cart-provider-type="MAGENTO" data-store-locale="hk_en_M2" data-ec-locale="hk_en" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myhtcstore.htc.com/hk_en/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myhtcstore.htc.com/hk_en/rest/V1/api/minicart/', 'getProduct': 'https://customer-api.vive.com/cache-api/v1/prodinfo', 'key': 'OmEFVn9Bng88TtvvoUUmY7uUNFKz9c1c56WoLxoK', 'addItem': 'https://myhtcstore.htc.com/hk_en/rest/V1/guest-carts/{quote}/items'}"> HongKong </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_is_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_is_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Iceland </span> </div> <div class="flex-item"> <span data-locale="vive_ie" data-fiter-country="en_ie_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_ie_m2" data-ec-locale="vive_ie" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_ie/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_ie/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_ie/rest/V1/guest-carts/{quote}/items'}"> Ireland </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="it_it_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="it_it_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Italia </span> </div> <div class="flex-item"> <span data-locale="en_au" data-fiter-country="en_jp" data-theme-id="40383500" data-site-id="jp" data-currency="USD" data-theme-id="40383500" data-cart-provider-type="" data-store-locale="en_jp" data-ec-locale="en_au" data-outer-link="" data-mini-cart-api-link="{}"> 日本 </span> </div> <div class="flex-item"> <span data-locale="vive_kr" data-fiter-country="ko_kr_M2" data-theme-id="40354400" data-site-id="kr" data-currency="krw" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="ko_kr_M2" data-ec-locale="vive_kr" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop-apac.vive.com/vive_kr/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop-apac.vive.com/vive_kr/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-au.vive.com/cache-api/v1/prodinfo', 'key': '5hmTykNvjCM5CCAd05TV3W9GFMq1My84AoSwdnAd', 'addItem': 'https://myshop-apac.vive.com/vive_kr/rest/V1/guest-carts/{quote}/items'}"> Korea </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_lv_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_lv_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Latvija </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_lt_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_lt_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Lietuva </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_lu_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_lu_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Lëtzebuerg </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_mt_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_mt_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Malta </span> </div> <div class="flex-item"> <span data-locale="es_mx" data-fiter-country="es_mx" data-theme-id="" data-site-id="mx" data-currency="USD" data-theme-id="" data-cart-provider-type="" data-store-locale="es_mx" data-ec-locale="es_mx" data-outer-link="" data-mini-cart-api-link="{}"> Mexico </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_nl_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_nl_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Nederland </span> </div> <div class="flex-item"> <span data-locale="en_nz" data-fiter-country="en_nz" data-theme-id="40383500" data-site-id="nz" data-currency="USD" data-theme-id="40383500" data-cart-provider-type="" data-store-locale="en_nz" data-ec-locale="en_nz" data-outer-link="" data-mini-cart-api-link="{}"> New Zealand </span> </div> <div class="flex-item"> <span data-locale="vive_no" data-fiter-country="no_no_m2" data-theme-id="40354400" data-site-id="eu" data-currency="NOK" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="no_no_m2" data-ec-locale="vive_no" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_no/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_no/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_no/rest/V1/guest-carts/{quote}/items'}"> Norge </span> </div> <div class="flex-item"> <span data-locale="vive_pl" data-fiter-country="en_pl_m2" data-theme-id="40354400" data-site-id="eu" data-currency="PLN" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_pl_m2" data-ec-locale="vive_pl" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_pl/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_pl/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_pl/rest/V1/guest-carts/{quote}/items'}"> Polska </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_pt_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_pt_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_eu/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_eu/rest/V1/guest-carts/{quote}/items'}"> Portugal </span> </div> <div class="flex-item"> <span data-locale="ru" data-fiter-country="ru_ru" data-theme-id="" data-site-id="ru" data-currency="RUB" data-theme-id="" data-cart-provider-type="" data-store-locale="ru_ru" data-ec-locale="ru" data-outer-link="" data-mini-cart-api-link="{}"> Russia </span> </div> <div class="flex-item"> <span data-locale="mea_en" data-fiter-country="mea_en" data-theme-id="12345678" data-site-id="mea-en" data-currency="UAE" data-theme-id="12345678" data-cart-provider-type="MAGENTO" data-store-locale="mea_en" data-ec-locale="mea_en" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myhtcstore.vive.com/mea_en/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myhtcstore.vive.com/mea_en/rest/V1/api/minicart/', 'getProduct': 'https://customer-api.vive.com/cache-api/v1/prodinfo', 'key': 'OmEFVn9Bng88TtvvoUUmY7uUNFKz9c1c56WoLxoK', 'addItem': 'https://myhtcstore.vive.com/mea_en/rest/V1/guest-carts/{quote}/items'}"> Saudi Arabia </span> </div> <div class="flex-item"> <span data-locale="en_sea" data-fiter-country="en_sea" data-theme-id="40354400" data-site-id="sea" data-currency="USD" data-theme-id="40354400" data-cart-provider-type="" data-store-locale="en_sea" data-ec-locale="en_sea" data-outer-link="" data-mini-cart-api-link="{}"> Southeast Asia </span> </div> <div class="flex-item"> <span data-locale="vive_es" data-fiter-country="es_es_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="es_es_m2" data-ec-locale="vive_es" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_es/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_es/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_es/rest/V1/guest-carts/{quote}/items'}"> España </span> </div> <div class="flex-item"> <span data-locale="vive_ch" data-fiter-country="de_ch_m2" data-theme-id="40354400" data-site-id="eu" data-currency="CHF" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="de_ch_m2" data-ec-locale="vive_ch" data-outer-link="" data-mini-cart-api-link="{'removeItem': 'https://myshop.vive.com/vive_ch/rest/V1/api/minicart/delete/product/{pid}', 'getCart': 'https://myshop.vive.com/vive_ch/rest/V1/api/minicart/', 'getProduct': 'https://customer-api-eu.vive.com/cache-api/v1/prodinfo', 'key': '8wYf3jL2522rDNAQSbiKs1C7vRhiKSwS9oR69d8F', 'addItem': 'https://myshop.vive.com/vive_ch/rest/V1/guest-carts/{quote}/items'}"> Suisse </span> </div> <div class="flex-item"> <span data-locale="vive_eu" data-fiter-country="en_fi_m2" data-theme-id="40354400" data-site-id="eu" data-currency="EUR" data-theme-id="40354400" data-cart-provider-type="MAGENTO" data-store-locale="en_fi_m2" data-ec-locale="vive_eu" data-outer-link="" data-mini-cart-api-link="{'removeItem': 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</div> </div> </header> <div class="main"> <div class="section-wrapper">  <div class="section section-support-search"> <div class="center-column"> <h3>How can we help?</h3> <form method="post" action="/web/20210420190745/https://www.vive.com/us/support/"> <input name="ctl00$howToMainContent$SearchMenu1$Textbox1" type="text" id="ctl00_howToMainContent_txtWithHint" class="search_menu" placeholder="Search VIVE Support"> <button type="submit"></button> </form> </div> </div>  <div class="section section-support-landing-product-list"> <div class="container"> <h4 class="need-help-title">What do you need help with?</h4> <div class="product-groups-block"> <div class="product-category"> <h2 class="category-title"> Headsets </h2> </div> <div class="product-list"> <a href="/web/20210420190745/https://www.vive.com/us/support/cosmos-elite/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/cosmos-elite.svg" alt="VIVE Cosmos Elite"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/cosmos-elite-blue.svg" alt="VIVE Cosmos Elite"/> </div> <div class="product-name-block"> VIVE Cosmos Elite </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/cosmos/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/cosmos.svg" alt="VIVE Cosmos"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/cosmos-blue.svg" alt="VIVE Cosmos"/> </div> <div class="product-name-block"> VIVE Cosmos </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/vive-pro-eye/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/pro-eye.svg" alt="VIVE Pro Eye"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/pro-eye-blue.svg" alt="VIVE Pro Eye"/> </div> <div class="product-name-block"> VIVE Pro Eye </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/vive-pro/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/pro.svg" alt="VIVE Pro"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/pro-blue.svg" alt="VIVE Pro"/> </div> <div class="product-name-block"> VIVE Pro </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/vive-pro-hmd/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/pro-hmd.svg" alt="VIVE Pro HMD"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/pro-hmd-blue.svg" alt="VIVE Pro HMD"/> </div> <div class="product-name-block"> VIVE Pro HMD / Pro Starter Kit </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/vive-focus-plus/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/focus-plus.svg" alt="VIVE Focus Plus"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/focus-plus-blue.svg" alt="VIVE Focus Plus"/> </div> <div class="product-name-block"> VIVE Focus Plus </div> 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class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/tracker3-blue.svg" alt="VIVE Tracker (3.0)"/> </div> <div class="product-name-block"> VIVE Tracker (3.0) </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/facial-tracker/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/anl.svg" alt="VIVE Facial Tracker"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/anl-blue.svg" alt="VIVE Facial Tracker"/> </div> <div class="product-name-block"> VIVE Facial Tracker </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/cosmos-external-tracking-faceplate/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/cosmos-external-tracking-faceplate.svg" alt="VIVE Cosmos External Tracking Faceplate"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/cosmos-external-tracking-faceplate-blue.svg" alt="VIVE Cosmos External Tracking Faceplate"/> </div> <div class="product-name-block"> VIVE Cosmos External Tracking Faceplate </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/wireless-adapter-full-pack/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/wireless-adapter-full-pack.svg" alt="VIVE Wireless Adapter Full Pack (VIVE Pro/VIVE Pro Eye/VIVE Cosmos Series)"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/wireless-adapter-full-pack-blue.svg" alt="VIVE Wireless Adapter Full Pack (VIVE Pro/VIVE Pro Eye/VIVE Cosmos Series)"/> </div> <div class="product-name-block"> VIVE Wireless Adapter Full Pack (VIVE Pro/VIVE Pro Eye/VIVE Cosmos Series) </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/wireless-adapter-cosmos/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/wireless-adapter-cosmos.svg" alt="VIVE Wireless Adapter (VIVE Cosmos)"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/wireless-adapter-cosmos-blue.svg" alt="VIVE Wireless Adapter (VIVE Cosmos)"/> </div> <div class="product-name-block"> VIVE Wireless Adapter (VIVE Cosmos) </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/wireless-adapter/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/wireless-adapter.svg" alt="VIVE Wireless Adapter (VIVE/VIVE Pro)"/> <img class="support-product-image img-hover" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/wireless-adapter-blue.svg" alt="VIVE Wireless Adapter (VIVE/VIVE Pro)"/> </div> <div class="product-name-block"> VIVE Wireless Adapter (VIVE/VIVE Pro) </div> </a> <a href="/web/20210420190745/https://www.vive.com/us/support/wireless-tracker/" class="product-item"> <div class="image-block"> <img class="support-product-image" src="/web/20210420190745im_/https://www.vive.com/media/filer_public/support/landing-icons/tracker.svg" alt="VIVE Tracker (2018)"/> <img class="support-product-image img-hover" 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src="/web/20210420190745js_/https://www.vive.com/static/compress/dist/js/vive-pages.f0ab8860e307.js"></script> <script type="text/javascript" src="/web/20210420190745js_/https://www.vive.com/static/app/dist_2020/vendor.js?v=202104200249"></script> <script type="text/javascript" src="/web/20210420190745js_/https://www.vive.com/static/app/dist_2020/app.js?v=202104200249"></script> <script> // Minicart bundle fix ;(function(){ var bundles = [ { bundleTitle: "HTC Vive & NVIDIA® GeForce® GTX 1070 Founders Edition Bundle", bundlePrice: 999.00, componentPrice: 664.00 }, { bundleTitle: "HTC Vive & CyberPowerPC® Gamer Xtreme GXi970 Bundle", bundlePrice: 2058.00, componentPrice: 1259.00, }, { bundleTitle: "HTC Vive & MSI GS73VR Bundle", bundlePrice: 2498.00, componentPrice: 1699.00 } ]; function findBundleBlock(baseBundlePrice) { var $itemBlocks = $('.cart-item-list-block .item-block'); for (var i = 0; i < $itemBlocks.length; i++) { var $itemBlock = $($itemBlocks[i]); var itemPrice = $itemBlock.children('.sales-price-block').text(); itemPrice = convertPriceToNum(itemPrice); var itemQty = $itemBlock.children('.quantity').text().slice(1); itemQty = Number(itemQty); var itemBasePrice = itemPrice / itemQty; if (baseBundlePrice == itemBasePrice) { return $itemBlock; } } return null; } function alterBundleTitle(baseItemPrice) { for (var i = 0; i < bundles.length; i++) { var item = bundles[i]; if (baseItemPrice == item.componentPrice) { var $bundleBlock = findBundleBlock(item.bundlePrice); $bundleBlock.find('.product-name').text(item.bundleTitle); } } return; } function updateCartTotal(qty) { var currentCartTotal = $('.total-items-block').text(); var newCartTotal = Number(currentCartTotal) - Number(qty); $('.total-items-block').text(newCartTotal); return; } function convertPriceToNum(price) { return Number(price.replace(/[^0-9\.]+/g,"")); } function isBundleComponent(baseItemPrice) { var match = false; for (var i = 0; i < bundles.length; i++) { var item = bundles[i]; if (baseItemPrice == item.componentPrice) { match = true; } } return match; } var minicartObserver = new MutationObserver(function(mutations) { mutations.forEach(function(mutation) { if (mutation.addedNodes.length > 0) { var $cartItemBlock = $(mutation.addedNodes[0]); var itemPrice = $cartItemBlock.children('.sales-price-block').text(); itemPrice = convertPriceToNum(itemPrice); var itemQty = $cartItemBlock.children('.quantity').text().slice(1); itemQty = Number(itemQty); var baseItemPrice = itemPrice / itemQty; if (isBundleComponent(baseItemPrice)) { $cartItemBlock.hide(); alterBundleTitle(baseItemPrice); updateCartTotal(itemQty); } } }); }); var observerConfig = { attributes: true, childList: true, characterData: true }; var targetNode = $('.cart-item-list-block .list-block')[0]; if(targetNode){ minicartObserver.observe(targetNode, observerConfig); } })(); var campaignDetectTimer; var slickActiveTimer; var slugList = []; var dropDownComponentList = []; var detectCampaign = function() { var campaignList = $('.section-campaign .slick-list'); clearTimeout(campaignDetectTimer); if(campaignList.length > 0 && $('html').attr('lang') ){ findCampaignSlugProduct(); }else{ campaignDetectTimer = setTimeout(detectCampaign, 100); } } var findCampaignSlugProduct = function(){ var slugProduct = $('.section-campaign .slick-list .js-slug-product'); slugProduct.each(function(){ var slug = $(this).attr('data-slug'); $(this).addClass('js-slug-' + slug); if(slugList.indexOf(slug) === -1){ slugList.push(slug); } }) if(slugList.length > 0){ fetchSlugData(); } } var fetchSlugData = function(){ var siteInfo = JSON.parse($.cookie('dr-htc-locale-info')); var url = '/rest/product/?store_locale=' + siteInfo.locale; for(var i = 0; i < slugList.length; i += 1){ url += '&slug=' + slugList[i]; } $.get(url, function( data ) { handleSulgData(data.results); }); } var handleSulgData = function(slugDataList){ for(var i = 0; i < slugDataList.length; i += 1){ var slugData = slugDataList[i]; var slugProudct = $('.section-campaign .slick-list .js-slug-' + slugData.slug); var directLink = []; var customWording = slugData.buy_button_custom_wording; var modelSet = slugData.productmodel_set; var defaultSku = ''; var defaultModelName = ''; for(var j = 0; j < modelSet.length; j += 1){ if(modelSet[j].default){ defaultSku = modelSet[j].sku; defaultModelName = modelSet[j].model; } if(modelSet[j].buy_link){ directLink.push({ label: modelSet[j].model, value: modelSet[j].buy_link, }) } } if(defaultSku && directLink.length > 0){ slugProudct.each(function(){ setSlugProduct($(this), defaultSku, directLink, customWording) }); slickActiveTimer = setTimeout(checkSlickBlockActive, 100); if (typeof accessory !== 'undefined'){ accessory.init(); } } } } var setMenuPosition = function(btn, list){ var mainMargin = $('body > .main').outerHeight(true) - $('body > .main').outerHeight(); var menuTop = btn.offset().top + btn.outerHeight() - mainMargin; var menuLeft = btn.offset().left; list.attr('style', 'top:' + menuTop + 'px; left:' + menuLeft + 'px; background-color:white; border: 1px solid #d3d3d3;'); } var resetAllMenuPosition = function(){ for(var i = 0; i < dropDownComponentList.length; i += 1){ var btn = dropDownComponentList[i].btn; var list = dropDownComponentList[i].list; setMenuPosition(btn, list); } } var setSlugProduct = function(element, defaultSku, directLink, customWording){ var slugBox = element.find('.js-slug-box'); var slugSlickBlock = element.parent().parent().parent(); element.attr('data-product-id', defaultSku); element.attr('data-default-sku-id', defaultSku); if(directLink.length > 1){ var dropDownMenu = $('<div><div>'); var toggleBtn = $('<button></button>'); var dropDownList = $('<ul></ul>'); for(var i = 0; i < directLink.length; i += 1){ var singleItem = $('<li></li>'); var singleLink = $('<a></a>'); singleLink.attr('href', directLink[i].value).attr('target', 'blank').text(directLink[i].label).appendTo(singleItem); singleItem.click(function(){ dropDownList.removeClass('show'); }); singleItem.addClass('dropdown-item').appendTo(dropDownList); } toggleBtn.click(function(){ dropDownList.toggleClass('show'); setMenuPosition(toggleBtn, dropDownList); }); toggleBtn.addClass('btn vive-btn dropdown-toggle').text(customWording).appendTo(dropDownMenu); dropDownList.addClass('dropdown-menu').appendTo($('body')); dropDownMenu.addClass('dropdown vive-dropdown').appendTo(slugBox); dropDownComponentList.push({ btn: toggleBtn, list: dropDownList, block:slugSlickBlock}) }else{ var linkButton = $('<a></a>'); linkButton.attr('href', directLink[0].value) .attr('target', 'blank') .addClass('btn vive-btn') .text(directLink[0].label) .appendTo(slugBox); } } var checkSlickBlockActive = function(){ clearTimeout(slickActiveTimer); for(var i = 0; i < dropDownComponentList.length; i += 1){ var list = dropDownComponentList[i].list; var block = dropDownComponentList[i].block; if(!block.hasClass('slick-active')){ list.removeClass('show') } } 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