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mb-2 self-end text-[10px] font-normal leading-relaxed opacity-60">Copyright © SurveySparrow Inc. 2024<br aria-hidden="true"/><a class="text-[#3D424D] font-tenon font-normal tracking-[-0.2px] underline opacity-60" href="https://surveysparrow.com/legal/privacy-policy/">Privacy Policy</a> <a class="text-[#3D424D] font-tenon font-normal tracking-[-0.2px] underline opacity-60" href="https://surveysparrow.com/legal/terms-of-service/">Terms of Service</a> SurveySparrow Inc.</p><div class="flex flex-col max-xl:px-[7px] max-md:!px-0 md:mb-3 md:mt-3 xl:hidden"><div class="md:hidden"><div data-orientation="vertical"><div data-state="closed" data-orientation="vertical"><button type="button" aria-controls="radix-:R1daiilta:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rdaiilta:" class="group flex items-center open:rotate-180" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" width="21" height="21" viewBox="0 0 21 20" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M4.01906 6.63401L7.39323 9.16651L8.23073 7.50401L11.5599 6.66651L12.5449 2.72735M13.2266 14.1665L14.0599 12.4998L11.6032 10.849L9.98406 10.7457L9.0599 11.6665L10.7266 14.1665H13.2266ZM11.4044 2.52902C6.71774 2.12152 2.84857 5.99068 3.25607 10.6774C3.56607 14.2432 6.48274 17.1599 10.0486 17.4699C14.7352 17.8774 18.6044 14.009 18.1969 9.32152C17.8869 5.75652 14.9702 2.83985 11.4044 2.52902Z" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="text-[#64748B] group-hover:text-primary-600 font-tenon group-hover:text-primary-600 pl-2 text-base font-medium leading-tight ">ENG</p><div class="ml-[5px] transition-transform duration-300"><svg xmlns="http://www.w3.org/2000/svg" width="7" height="4" viewBox="0 0 7 4" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M1 0.666748L3.66667 3.33341L6.33333 0.666748" stroke-width="1.2" stroke-linecap="round" 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class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M4.01906 6.63401L7.39323 9.16651L8.23073 7.50401L11.5599 6.66651L12.5449 2.72735M13.2266 14.1665L14.0599 12.4998L11.6032 10.849L9.98406 10.7457L9.0599 11.6665L10.7266 14.1665H13.2266ZM11.4044 2.52902C6.71774 2.12152 2.84857 5.99068 3.25607 10.6774C3.56607 14.2432 6.48274 17.1599 10.0486 17.4699C14.7352 17.8774 18.6044 14.009 18.1969 9.32152C17.8869 5.75652 14.9702 2.83985 11.4044 2.52902Z" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg><p class="font-tenon pl-2 text-base font-medium leading-tight max-md:text-xs max-md:leading-normal text-[#64748B] group-hover:text-primary-600">ENG</p><div class="ml-1.5 transition-transform duration-300"><svg xmlns="http://www.w3.org/2000/svg" width="7" height="4" viewBox="0 0 7 4" fill="none" class="stroke-[#76859A] group-hover:stroke-primary-600"><path d="M1 0.666748L3.66667 3.33341L6.33333 0.666748" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></button></li></ul></div></nav></div></div></div></div></div></div></div></div></div></header><main><div class="font-poppins antialiased __variable_4b8ed2 __variable_82a532"><section class="pt-20"><div class="pt-16 pb-28 relative"><div class="absolute bottom-0 left-0 right-0 top-0 w-full"><img fetchPriority="high" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" src="https://static.surveysparrow.com/site/assets/legal-and-security/legal-bg-img-v2.png"/></div><div class="container relative z-10"><h1 class="text-center text-2xl font-semibold !leading-normal text-black md:text-4xl mb-20">Terms of Service</h1></div></div></section><div class="container -mt-32 mb-20 md:mb-28"><div class="flex justify-between max-xl:flex-col"><section class="scrollbar scrollbar-thumb-zinc-500 scrollbar-thumb-rounded-xl scrollbar-w-0.5 relative size-full max-h-96 overflow-y-scroll rounded border border-gray-200 bg-white pb-4 max-xl:mb-12 max-sm:mb-6 xl:sticky xl:top-24 xl:max-h-[500px] xl:max-w-72"><h6 class="ml-7 mt-5 pb-1.5 text-xs font-medium !leading-normal text-black md:text-sm">TABLE OF CONTENTS</h6><h6 class="mb-2.5 ml-7 mt-3.5 pr-4 text-xs font-normal !leading-normal text-neutral-500 md:text-xs">Terms of Service</h6><div><ol id="showcase" class="[&_.active-scroll-spy]:relative [&_.active-scroll-spy]:before:absolute [&_.active-scroll-spy]:before:h-full [&_.active-scroll-spy]:before:w-px [&_.active-scroll-spy]:before:content-[''] lg:[&_.active-scroll-spy]:bg-neutral-100 lg:[&_.active-scroll-spy]:before:bg-neutral-500"><li data-testid="showcase-title" data-to-scrollspy-id="anchor-0" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] hidden"><a href="#anchor-0"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100"></div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="definitions" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#definitions"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">Definitions</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="general-conditions" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#general-conditions"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">1. General Conditions</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-eligibility" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-eligibility"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">1.1 Eligibility</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-unlawful-use-of-our-services" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-unlawful-use-of-our-services"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">1.2 Unlawful Use of Our Services</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="3-your-content" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#3-your-content"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">1.3 Your Content</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="use-of-services-&-content" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#use-of-services-&-content"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">2. Use of Services & Content</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-subscriptions" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-subscriptions"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">2.1 Subscriptions</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-usage-limits" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-usage-limits"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">2.2 Usage Limits</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="3-prohibited-content" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#3-prohibited-content"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">2.3 Prohibited Content</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="your-responsibilities" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#your-responsibilities"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">3. Your Responsibilities</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-compliance-of-applicable-laws" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-compliance-of-applicable-laws"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">3.1 Compliance of applicable laws</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-use-restrictions" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-use-restrictions"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">3.2 Use Restrictions</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="subscription-term" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#subscription-term"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">4. Subscription Term</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="intellectual-property-rights" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#intellectual-property-rights"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">5. Intellectual Property Rights</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-our-proprietary-rights" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-our-proprietary-rights"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">5.1 Our Proprietary Rights</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-your-proprietary-rights" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-your-proprietary-rights"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">5.2 Your Proprietary Rights</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="third-party-products/services" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#third-party-products/services"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">6. Third Party Products/Services</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-integration-with-third-party" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-integration-with-third-party"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">6.1 Integration with Third Party</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-discontinuation-of-a-third-party" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-discontinuation-of-a-third-party"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">6.2 Discontinuation of a Third Party</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="confidentiality-&-privacy" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#confidentiality-&-privacy"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">7. Confidentiality & Privacy</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-purpose-limitation" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-purpose-limitation"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">7.1 Purpose Limitation</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-restriction-on-use" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-restriction-on-use"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">7.2 Restriction on Use</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="3-compliance-with-laws" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#3-compliance-with-laws"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">7.3 Compliance with Laws</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="data-protection" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#data-protection"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">8. Data Protection</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="representation-and-warranties" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#representation-and-warranties"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">9. Representation and Warranties</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="billing-plan" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#billing-plan"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">10. Billing Plan</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="termination-by-you" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#termination-by-you"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">11. Termination by You</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-termination" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-termination"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">11.1 Termination</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="termination-by-us" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#termination-by-us"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">12. Termination by Us</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="post-termination-obligations" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#post-termination-obligations"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">13. Post Termination Obligations</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="force-majeure" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#force-majeure"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">14. Force Majeure</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="disclaimer-of-warranties" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#disclaimer-of-warranties"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">15. Disclaimer of Warranties</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="limitation-of-liability" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#limitation-of-liability"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">16. Limitation of Liability</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="unauthorized-use-of-service" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#unauthorized-use-of-service"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">17. Unauthorized Use of Service</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="indemnification" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#indemnification"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">18. Indemnification</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-indemnification-by-us" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-indemnification-by-us"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">18.1 Indemnification by Us</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-indemnification-by-you" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-indemnification-by-you"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">18.2 Indemnification by You</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="use-of-logo-and-names" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#use-of-logo-and-names"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">19. Use of Logo and Names</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="feedback" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#feedback"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">20. Feedback</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="non-assignment-of-rights" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#non-assignment-of-rights"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">21. Non-Assignment of Rights</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="severability" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#severability"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">22. Severability</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="relationship-of-parties" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#relationship-of-parties"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">23. Relationship of Parties</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="non-exclusive-service" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#non-exclusive-service"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">24. Non-exclusive Service</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="changes-to-terms-of-service" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#changes-to-terms-of-service"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">25. Changes to Terms of Service</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="entire-agreement" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#entire-agreement"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">26. Entire Agreement</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="conflict-of-provisions" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#conflict-of-provisions"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">27. Conflict of Provisions</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="waiver" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#waiver"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">28. Waiver</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="governing-law-and-jurisdiction" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#governing-law-and-jurisdiction"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">29. Governing Law and Jurisdiction</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="1-jurisdiction" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#1-jurisdiction"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">29.1 Jurisdiction</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="2-governing-law" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#2-governing-law"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">29.2 Governing law</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="3-language" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#3-language"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">29.3 Language</div></a></li><li data-testid="showcase-title" data-to-scrollspy-id="notices" class="relative hover:before:absolute hover:before:h-full hover:before:w-px hover:before:bg-neutral-500 hover:before:content-[''] false"><a href="#notices"><div class="w-full cursor-pointer py-2.5 pl-10 pr-4 text-xs font-normal !leading-normal text-neutral-500 hover:bg-neutral-100">30. Notices</div></a></li></ol></div></section><div class="xl:max-w-4xl 2xl:max-w-6xl relative w-full rounded border border-gray-200 bg-white px-4 pb-2.5 pt-12 md:px-10"><div class="-mt-3.5 mb-7 flex flex-col items-center justify-between sm:flex-row"><nav class="flex " aria-label="Breadcrumb" role="navigation"><ol class="flex items-center space-x-1 max-xl:flex-wrap"><li class=""><div class="flex items-center gap-4"><a href="/legal/legal-and-security/" class="text-base font-medium text-gray-900 text-xs !font-normal !-mr-1.5 hover:text-primary cursor-pointer transition-all duration-300 ease-in-out">Legal & Security</a><svg width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-2 "><path d="M1 9L5 5L1 1" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></li><li class="ml-[18px]"><div class="flex items-center gap-4"><a href="/legal/legal-and-security/?id=Agreements" class="text-base font-medium text-gray-900 text-xs !font-normal !-mr-1.5 hover:text-primary cursor-pointer transition-all duration-300 ease-in-out">Agreements</a><svg width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg" class="mr-2 "><path d="M1 9L5 5L1 1" stroke="#323232" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></div></li><li class="ml-[18px]"><div class="flex items-center "><span class="text-base font-medium text-neutral-400 text-xs !font-normal !-ml-0.5 -ml-1" aria-current="page">Terms of Service</span></div></li></ol></nav><a data-testid="download-btn" href="https://static.surveysparrow.com/site/assets/legal-and-security/SurveySparrow-MSA-DPA-OCTOBER-2024.docx.pdf" class="group"><div class="group mt-5 flex items-center rounded-md border border-gray-200 py-1.5 pl-4 pr-3.5 transition-all duration-200 group-hover:border-gray-900 group-hover:bg-gray-900 sm:mt-0"><p class="text-xs font-normal !leading-normal text-gray-900 transition-all duration-200 group-hover:text-white md:text-xs">Download</p><img alt="Download icon" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" class="ml-3 group-hover:brightness-0 group-hover:invert" style="color:transparent" src="https://static.surveysparrow.com/site/assets/legal-and-security/download-btn-arrow.svg"/></div></a></div><div id="list"><div><div id="anchor-0" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><p><strong>Effective Date:</strong> 14 October 2024<br/><a rel="noopener noreferrer" target="_blank" href="https://surveysparrow.com/legal/terms-of-service-mar08-2024/">(Click here for the previous version)</a></p><p><span style="font-weight:400">This Agreement governs your acquisition and use of our services. By accepting this Agreement, either by registering on </span><a href="https://www.surveysparrow.com/"><span style="font-weight:400">www.surveysparrow.com</span></a><span style="font-weight:400"> or by clicking a box indicating your acceptance or by executing an order form or any other documentation that references this Agreement or by using the services, you agree to the terms of this Agreement. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the services.</span></p><p><span style="font-weight:400">If you register for a free plan or trial of our services, the applicable provisions of this Agreement shall govern the same.</span></p></div></div><div id="definitions" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="definitions">Definitions</h5><p><span style="font-weight:400">For the purposes of this Agreement, the following definitions and rules of interpretation shall apply.</span></p><p><span style="font-weight:400">“</span><b>Agreement</b><span style="font-weight:400">” means this Terms of service including its amendment, if any.</span></p><p><span style="font-weight:400">“</span><b>Term</b><span style="font-weight:400">” means the duration of the provision of the Services under this Agreement including its renewal term unless terminated earlier in accordance with the terms contained herein.</span></p><p><span style="font-weight:400">“</span><b>Representatives</b><span style="font-weight:400">” means either Party’s employees, officers, representatives, permitted assigns or subcontractors involved in the provision or receipt of the Services.</span></p><p><span style="font-weight:400">“</span><b>Services</b><span style="font-weight:400">” means SurveySparrow Inc.’s proprietary software-as-a-service solution(s), including the Dashboard, SurveySparrow application programming interfaces (APIs), SurveySparrow Code and SurveySparrow Apps, as described in the applicable Order Form.</span></p><p><span style="font-weight:400">“</span><b>Third-Party Platform</b><span style="font-weight:400">” means any software, software-as-a-service, data sources or other products or services not provided by SurveySparrow that are integrated with Services.</span></p><p><span style="font-weight:400">“</span><b>We</b><span style="font-weight:400">”, “</span><b>Us</b><span style="font-weight:400">” or “</span><b>Our</b><span style="font-weight:400">” means SurveySparrow Inc., USA.</span></p><p><span style="font-weight:400">“</span><b>You</b><span style="font-weight:400">” or “</span><b>Your</b><span style="font-weight:400">” means an individual, a company or other legal entity who register with Us to obtain a SurveySparrow Account and has access to use the Services, for which you are accepting this Agreement, including its Affiliates.</span></p><p><span style="font-weight:400">“</span><b>Account</b><span style="font-weight:400">” means SurveySparrow account created by You.</span></p><p><span style="font-weight:400">“</span><b>User</b><span style="font-weight:400">” means an individual who is authorized by You to use Our Service, for whom You have purchased a subscription (or in the case of any Services provided by Us without charge, for whom a Service has been provisioned), and to whom You (or, when applicable, Us at Your request) have supplied a user identification and password (for Services utilizing authentication). Users may include, for example, Your employees, consultants, contractors, agents, and third parties with which You transact business.</span></p><p><span style="font-weight:400">“</span><b>Privacy Policy</b><span style="font-weight:400">” specifies the types of personal data SurveySparrow Inc., obtains through the SurveySparrow.com website, Our product, and services offered by Us, how we may use that personal information, with whom we may share it and how You may exercise Your rights relating to Our processing of that data. The Privacy Policy additionally describes the measures we take to secure Your personal data and how You can contact Us to learn more about Our privacy practices.</span></p><p><span style="font-weight:400">“</span><b>Security Features</b><span style="font-weight:400">” means any security feature, including any encryption, pseudonymisation, key, PIN, password, token or smartcard.</span></p><p><span style="font-weight:400">“</span><b>Standard Contractual Clauses</b><span style="font-weight:400">” means the contractual clauses dealing with the transfer of Personal Data outside the EEA, which have been approved by (i) the European Commission under Data Protection Legislation, or (ii) by the ODPC or an equivalent competent authority under Data Protection Legislation.</span></p><p><span style="font-weight:400">“</span><b>Order Form</b><span style="font-weight:400">” means the agreement for the purchase of subscription of Our Services pursuant to this Agreement (the details of which are incorporated therein) that is entered into between You and Us from time to time, including any addenda and supplemental thereto. Order Forms shall be deemed incorporated into this Agreement by reference. By entering into an Order Form pursuant to this Agreement, You agree to be bound by the terms of this Agreement.</span></p></div></div><div id="general-conditions" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="general-conditions">1.0 General Conditions</h5></div></div><div id="1-eligibility" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="eligibility">1.1 Eligibility</h6><p><span style="font-weight:400">By agreeing to these Terms of Service, You represent and warrant that You have attained the age of majority as per the applicable law to which You are subject to in Your state or province of residence; not based in Cuba, Iran, North Korea, Syria, or any other territory that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist-supporting” country; not be listed on any U.S. government list of prohibited or restricted persons; the contact and billing information provided/to be provided are true, accurate, up-to-date and complete; and that the use of Our Services/site by any of Your minor dependants shall be deemed to be under Your express consent.</span></p></div></div><div id="2-unlawful-use-of-our-services" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="unauthorised">1.2 Unlawful Use of Our Services</h6><p><span style="font-weight:400">You shall neither use or permit to use Our products for any illegal, unlawful, harmful, fraudulent or unauthorized purpose nor in the use of the Service violate any applicable laws in Your jurisdiction (including but not limited to data protection law). You shall notify Us immediately on becoming aware of any such unauthorised use of Our products or suspected breach of security or breach of these Terms. You shall not transmit any worms or viruses, spam (which for these purposes shall include all unlawful marketing communications, unsolicited commercial communications) or any code of a destructive nature. A breach or violation of any of the Terms contained herein will result in an immediate termination of provision of Our Services to You under this Agreement without prior notice to You. We may refuse the Services, suspend or close the Account for any valid reason at any time.</span></p></div></div><div id="3-your-content" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="your-content">1.3 Your Content</h6><p><span style="font-weight:400">You understand that Your content (not including credit card information) may be transferred and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.</span></p><p><i><span style="font-weight:400">The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.</span></i></p></div></div><div id="use-of-services-&-content" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="services-and-content">2.0 Use of Services & Content</h5></div></div><div id="1-subscriptions" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="subscriptions">2.1 Subscriptions</h6><p><span style="font-weight:400">Unless otherwise provided, (a) Services and access to Account content are purchased as subscriptions, (b) subscriptions may be added during a subscription term at the same pricing as the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and (c) any added subscriptions will terminate on the same date as the underlying subscriptions.</span></p></div></div><div id="2-usage-limits" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="usage-limits">2.2 Usage Limits</h6><p><span style="font-weight:400">Services and content are subject to usage limits, including, for example, the quantities. Unless otherwise specified,</span></p><ol><li aria-level="1" style="font-weight:400"><span style="font-weight:400">a quantity refers to Users, and the Service or content may not be accessed by more than that number of Users,</span></li><li aria-level="1" style="font-weight:400"><span style="font-weight:400">a User’s password may not be shared with any other individual, and (c) except otherwise provided for, a User</span></li></ol><p><span style="font-weight:400">identification may only be reassigned to a new individual replacing one who will no longer use the Service or content. If You exceed a contractual usage limit, We may work with You to seek to reduce Your usage so that it conforms to that limit. If, notwithstanding Our efforts, You are unable or unwilling to abide by a contractual usage limit, You will subscribe for additional quantities of the applicable Services or content promptly upon Our request, and/or be liable to pay any additional charges for such excess usage.</span></p></div></div><div id="3-prohibited-content" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="prohibited-content">2.3 Prohibited Content</h6><p><span style="font-weight:400">Following activities are prohibited on Our platform and we shall actively suspend Your Account if they are found:</span></p><ul><li aria-level="3" style="font-weight:400"><span style="font-weight:400">Downloading or installing software applications not intended for software testing e.g., bitcoin mining, gaming servers and other illegitimate activities;</span></li><li aria-level="3" style="font-weight:400"><span style="font-weight:400">Use and access of pornographic content;</span></li><li aria-level="3" style="font-weight:400"><span style="font-weight:400">Indulging in any unlawful and fraudulent activities.</span></li></ul><p> </p></div></div><div id="your-responsibilities" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="your-responsibilities">3.0 Your Responsibilities</h5></div></div><div id="1-compliance-of-applicable-laws" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="applicable-laws">3.1 Compliance of applicable laws, Terms of Service</h6><p><span style="font-weight:400">You will (a) be solely responsible for Users’ compliance with this Agreement, (b) be responsible for the accuracy, completeness, quality, transmission, content and legality of Your Data (as defined in the DPA) and the means by</span></p><p><span style="font-weight:400">which You acquired Your Data, (c) use commercially reasonable efforts to prevent unauthorized and unlawful access to or use of Services and content, and notify Us promptly of any such unauthorized access or use, (d) use Services and content only in accordance with this Agreement and applicable laws, rules and government regulations. Further You hereby agree and acknowledge that any action or omission by a User on Your behalf including placing Service Order Form and its contents is deemed to be an authorised action by You and hence You shall have no claim in this regard.</span></p></div></div><div id="2-use-restrictions" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="use-restrictions">3.2 Use Restrictions</h6><p><span style="font-weight:400">You will not (a) make any Services or content available to, or use any Services or content for the benefit of, anyone other than You or Users, unless expressly permitted by Us, (b) sell, resell, license, sublicense, distribute, make available, rent or lease any Services or content, or include any Services or content in a service bureau or outsourcing offering, (c) use Our Services to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights, (d) use Our Services to store or transmit malicious code, (e) interfere with or disrupt the integrity or performance of any Service or third-party data contained therein, (f) attempt to gain unauthorized access to any Services or content or its related systems or networks, (g) permit direct or indirect access to or use of any Services or content in a way that circumvents a contractual usage limit, or use any of Our Services to access or use any of Our intellectual property except as permitted under this Agreement, (h) copy a Service or any part, feature, function or user interface thereof, (i) copy content except as permitted herein, (j) frame or mirror any part of any Services or content, other than framing on Your own intranets or otherwise for Your own</span> <span style="font-weight:400">internal business purposes or as permitted under this Agreement, (k) access any Service or content in order to build a competitive product or service or to benchmark with any product or service, or (l) reverse engineer any Service.</span></p><p><span style="font-weight:400">Any use of Our Services in breach of this Agreement, by You or Users that in Our judgment threatens the security, </span><span style="font-weight:400">integrity or availability of Our Services, may result in Our immediate suspension of the Services, however We will use commercially reasonable efforts under the circumstances to provide You with notice and an opportunity to remedy such violation or threat prior to such suspension, the failure of which shall result in termination with immediate effect.</span></p><p><span style="font-weight:400">You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any content on the website or product through which the Service is provided, without written express consent by Us.</span></p></div></div><div id="subscription-term" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="subscription-term">4.0 Subscription Term</h5><p><span style="font-weight:400">When You sign up for an Account and agree to these Terms, the Agreement between You and Us is formed, and the term of the Agreement (the “Term”) will begin. The Term will continue for as long as You have a SurveySparrow</span></p><p><span style="font-weight:400">Account or until You or We terminate the Agreement in accordance with these Terms, whichever happens first. If You sign up for an Account on behalf of a company or other entity, You represent and warrant that you have the authority to accept these Terms and enter into the Agreement on its behalf.</span></p></div></div><div id="intellectual-property-rights" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="intellectual-property">5.0 Intellectual Property Rights<b></b><b></b></h5></div></div><div id="1-our-proprietary-rights" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="our-proprietary-rights">5.1 Our Proprietary Rights</h6><p><span style="font-weight:400">Neither these Terms nor use of the Services grants You ownership in the Services or the content you access through the Services (other than Your content). Nothing on Our Website or in this Agreement should be construed as granting any license or right to use any trademarks, trade names, logos, or any other brand element displayed on the Website, unless You have been granted explicit written permission to use the same. These Terms do not grant Us any licenses or rights to Your Content except for the limited rights needed for Us to provide the Services, and as otherwise described in these Terms.</span></p></div></div><div id="2-your-proprietary-rights" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="your-proprietary-rights">5.2 Your Proprietary Rights</h6><p><span style="font-weight:400">You further represent and warrant that You either own or control the appropriate rights in and to Your Content, including any intellectual property owned by third parties; and You will not submit, upload, or otherwise make</span></p><p><span style="font-weight:400">available via the Services, any Content or materials that (i) You do not have the rights necessary to use, transmit, publish, or to grant Us the license as described herein; or (ii) infringe, misappropriate, or otherwise violate any</span></p><p><span style="font-weight:400">intellectual property, publicity or other rights of any third party.</span></p></div></div><div id="third-party-products/services" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="third-party">6.0 Third Party Products/Services</h5></div></div><div id="1-integration-with-third-party" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="integration">6.1 Integration with Third Party Service</h6><p><span style="font-weight:400">If You enable any third-party applications for use in conjunction with Our Services, You acknowledge that We may allow such providers access to Your data. We merely act as an intermediary platform between You and Third Party Services and shall not be responsible and liable for any action or omission relating to or resulting from provision of Third Party Services to You. Your use of the third party applications services and relationship with third party applications service providers shall be subject to and governed by a separate agreement between You and such provider of third party services. We will no longer be accountable and liable for any disclosure, amendment or deletion of Your data, as a result of such access by third-party applications, thereupon. We shall not sell Your data to any third-party applications.</span></p></div></div><div id="2-discontinuation-of-a-third-party" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="discontinuation">6.2 Discontinuation of a Third Party Service</h6><p><span style="font-weight:400">We reserve the right to discontinue the use or suspend the availability of any third party service for any reason whatsoever without any prior notice.</span></p></div></div><div id="confidentiality-&-privacy" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="confidentiality-privacy">7.0 Confidentiality & Privacy</h5></div></div><div id="1-purpose-limitation" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="purpose-limitation">7.1 Purpose Limitation</h6><p><span style="font-weight:400">Neither party will use or disclose the other party’s confidential information without the other party’s prior written consent except for the purpose of performing its obligations under this Agreement or if required by law, regulation or court order; in which case, the party being compelled to disclose confidential information will give the other party a notice as much as is reasonably practicable, prior to disclosing the confidential information.</span></p></div></div><div id="2-restriction-on-use" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="restriction">7.2 Restriction on Use and Disclosure</h6><p><span style="font-weight:400">Neither Party shall disclose the other Party’s confidential information to any person or entity other than its officers, employees, consultants, contractors who need access to such confidential information in order to effect the intent of the Agreement and who entered into written confidentiality agreements with it at least as restrictive as contained herein.</span></p></div></div><div id="3-compliance-with-laws" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="compliance">7.3 Compliance with applicable laws</h6><p><span style="font-weight:400">You will have, maintain and abide by an appropriate privacy policy that clearly dictates all Your rights to Your personal information, satisfies the requirements of applicable data protection law and will comply with all applicable laws, policies, and regulations. You must not circumvent any privacy features (e.g., an opt-out) that are part of the Service.</span></p><p><i><span style="font-weight:400">Please read Our </span></i><a href="https://surveysparrow.com/legal/privacy-policy"><i><span style="font-weight:400">Privacy Policy</span></i></a> <i><span style="font-weight:400">for information regarding how We collect, use, and disclose Your personal information and the privacy rights available to You when You use and interact with the Service and We agree to abide by them.</span></i></p><p><i><span style="font-weight:400">And You agree that We may use and share Your content in accordance with Our Privacy policy and applicable data protection laws.</span></i></p></div></div><div id="data-protection" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="data-protection">8.0 Data Protection</h5><p><span style="font-weight:400">We acknowledge that all intellectual property rights in Your content are and will remain the property of You and/or the relevant data subjects as defined in the DPA), as the case may be; and that We shall have no rights in or to Your content and/or Data collected by You other than the right to Process it for the purposes set out in this Agreement. You reserve the right to access, modify, delete and transfer Your content and/or Data. To the extent We agree to process Your Data on Your behalf for the performance of Our obligations under this Agreement, You agree to subject to Our </span><a href="https://surveysparrow.com/legal/dpa/"><span style="font-weight:400">Data Processing Agreement</span> </a><span style="font-weight:400">(“</span><b>DPA</b><span style="font-weight:400">”), which is incorporated into and forms an integral part of these Terms. The DPA sets out Our obligations with respect to data protection and security when processing Your Content on Your behalf in connection with the Service. Please refer to Our DPA document to learn more about Our commitment and obligations towards You with respect to data protection and security.</span></p></div></div><div id="representation-and-warranties" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="representation-warranties">9.0 Representation and Warranties</h5><p><span style="font-weight:400">You represent and warrant that (i) You will comply with all laws and regulations applicable to Your use of the Services;</span></p><ol><li aria-level="1" style="font-weight:400"><span style="font-weight:400">You have obtained and maintained all rights, licenses, permissions, authority and/or power and valid consents required to lawfully transfer data to Us and to enable such data to be lawfully processed by Us for the purposes of providing the Services or as otherwise directed by You; (iii) the data you submit, Your use of such Data and Our use of such Data provided by You as set forth in these Terms do not and shall not infringe or violate any IP claims, data protection or any other rights of third parties; (iv) If You collect any personal information pertaining to a minor and store such information within Your SurveySparrow Account, You shall and/or have obtained valid consent for such activities according to the applicable laws of the jurisdiction in which the minor lives; (v) the credit card information</span> <span style="font-weight:400">You provide is accurate, up-to-date and correct if You have elected to pay the fees by credit card and You will promptly notify Us of any changes to such information.</span></li></ol></div></div><div id="billing-plan" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="billing-plan">10.0 Billing Plan</h5><p><span style="font-weight:400">We have put the pricing plans on the website, which may be changed from time to time.</span></p><p><span style="font-weight:400">Our charges for annual plans are posted on Our Website and may be changed from time to time. Payments are due on the same or closest date to the day You made Your first payment (the “Pay Date”). If You go over Your limit and reach another pricing level, then You’ll have to pay at the higher level on or before the next Pay Date. If the Term ends before that payment is due, You’ll still be required to make the payment at the higher level.</span></p><p>You hereby acknowledge and agree that: (i) for annual subscription renewals, there shall be an automatic increase of seven percent (7%) in the previous year’s subscription fee paid by You, which shall be payable on the subsequent Pay Date; and (ii) for quarterly subscription renewals, the payment shall be made in accordance with the standard subscription fee detailed in the pricing plan published on Our Website and in compliance with the terms set forth in the applicable Order Form.</p><p><span style="font-weight:400">As long as You’re a member of SurveySparrow Account or have an outstanding balance with Us, You’ll provide Us</span></p><p><span style="font-weight:400">with valid credit card information and authorize Us to deduct the subscription charges against that credit card. You will replace the information for any credit card that expires with information for a valid one. Anyone using a credit card represents and warrants that they are authorized to use that credit card and that any and all charges may be billed to that credit card and won’t be rejected. If We’re unable to process Your credit card transaction, We’ll try to contact You by email and move the Account to a free plan when there is no action.</span></p></div></div><div id="termination-by-you" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="termination-you">11.0 Termination by You</h5></div></div><div id="1-termination" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="termination">11.1 Termination</h6><p><span style="font-weight:400">You may terminate Your Account on mutual consent by giving Us 30 days’ prior notice in writing at any time You wish to stop availing the Services or when You cease using Our Services. However, You shall not be entitled for a refund if You terminate Your Account in the middle of a subscription period for any reason, whatsoever.</span></p></div></div><div id="termination-by-us" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="termination-us">12.0 Termination by Us</h5><p><span style="font-weight:400">We may terminate Your Account if in Our sole judgment (i) You have materially breached any term or provision of this Terms of Service; (ii) You cease Your business operations; or (iii) You become insolvent. We may also limit, suspend or terminate Your Account at any time if We have reasons to believe that (i) You have failed to comply with the terms contained herein; (ii) You use the SurveySparrow Account in such a way that causes legal or financial liability to Us; (iii) </span><span style="font-weight:400">Suspected misconduct by You; (iv) failure to make payment of subscription fees on due date (v) We suffer any loss or damages on account of Your gross negligence and wilful act or omission and You will remain liable for all amounts due, up to and including the date of termination; and/or accordingly We may deny You access to Our </span><span style="font-weight:400">Services (or any part thereof). And in no event shall we be held liable for any losses or damages suffered by You on account of Your use of the Services in violation of the terms contained herein.</span></p></div></div><div id="post-termination-obligations" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="post-termination">13.0 Post Termination Obligations</h5><p><span style="font-weight:400">Your obligations and liabilities including any outstanding payment incurred prior to and till the termination date shall survive the termination of this Agreement for all purposes.</span></p></div></div><div id="force-majeure" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="force-majeure">14.0 Force Majeure</h5><p><span style="font-weight:400">In no event shall the Parties be held responsible and liable for any delay or failure in performance of any part or </span><span style="font-weight:400">whole of the Services if such delay or failure to perform is due to reasons beyond their control. This includes, but is not limited to, acts of god, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers, or third-party internet service providers.</span></p></div></div><div id="disclaimer-of-warranties" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="disclaimer-warranties">15.0 Disclaimer of Warranties</h5><p><span style="font-weight:400">To the fullest extent permitted by applicable law, except as expressly provided for in this agreement, the services and any guidance or recommendations therein are provided “as is” and SurveySparrow inc., makes no other representation, warranty and/or condition of any kind, whether express, implied, statutory or otherwise, including </span><span style="font-weight:400">without limitation warranties of merchantability, fitness for a particular purpose and non-infringement or any representations regarding availability, reliability, or accuracy of the services.</span></p></div></div><div id="limitation-of-liability" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="limitation-liability">16.0 Limitation of Liability</h5><p><span style="font-weight:400">To the extent permitted by applicable law, SurveySparrow Inc., its officers, employees, consultants, contractors and agents will not be liable for Your lost revenues, loss of data, loss of business, business interruption or other indirect, special, incidental, consequential, exemplary, or punitive damages of any kind or nature whatsoever, arising out of or in connection with the Services or these Terms even if SurveySparrow Inc., or its subsidiaries and affiliates have been advised of, knew, or should have known that such damages were possible, and even if direct damages do not satisfy a remedy. If You suffer loss or damage as a result of SurveySparrow Inc.’s negligence or failure to comply with these Terms, any claim by You arising from SurveySparrow Inc.’s negligence or failure will be limited in respect of any one</span> <span style="font-weight:400">incident, or series of connected incidents, to the Subscription Fees paid by You in the previous 12 months.</span></p><p><span style="font-weight:400">If You are not satisfied with the Service, Your only remedy will be to terminate this Agreement at any time by notifying Us that You no longer wish to use Our Services.</span></p></div></div><div id="unauthorized-use-of-service" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="unauthorized-modification">17.0 Unauthorized Use of Service</h5><p><span style="font-weight:400">We shall not be held responsible and liable for (i) any loss, damage or expenses resulting from the modification or alteration of the Services made by any one other than Us; (ii) any unauthorized use of the Services and its consequences. However we may alter, modify or change any feature or part of the Services at our sole discretion for any reason without being liable to you in any manner whatsoever.</span></p></div></div><div id="indemnification" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="indemnification">18.0 Indemnification</h5></div></div><div id="1-indemnification-by-us" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="indemnification-us">18.1 Indemnification by Us</h6><p><span style="font-weight:400">Subject to Your compliance with these Terms, We will indemnify and hold You harmless, from and against any claim brought against You by a third party alleging that the Service(s) You subscribed to infringes or misappropriates such third party’s valid patent, copyright, or trademark (an “IP Claim”). We shall, at Our expense, defend such IP Claim and pay damages finally awarded against You in connection therewith, including the reasonable fees and expenses of the attorneys, provided that (a) You promptly notify Us of the threat or notice of such IP Claim; (b) We have or will have the sole and exclusive control and authority to select defense attorneys, defend and/or settle any such IP Claim; and (c) </span><span style="font-weight:400">You fully cooperate with Us in connection therewith. We will have no liability or obligation with respect to any IP Claim if such claim is caused in whole or in part by (i) compliance with designs, data, instructions or specifications provided by You; (ii) modification of the Service(s) by anyone other than Us; or (iii) the combination, operation or use of the Service(s) with other hardware or software where the Service(s) would not by themselves be infringing.</span></p><p><i><span style="font-weight:400">The above section states Our sole, exclusive and entire liability to You and constitutes Your sole remedy with respect to an IP Claim brought by reason of access to or use of the Service(s) by You.</span></i></p></div></div><div id="2-indemnification-by-you" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="indemnification-you">18.2 Indemnification by You</h6><p><span style="font-weight:400">To the extent permitted by applicable law, You agree to indemnify, defend and hold harmless SurveySparrow Inc. and Our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any and all claims, costs, damages, losses, liabilities and expenses (including reasonable attorneys’ fees and costs made by any third-party ) arising out of any breach of this Terms of Service or the documents that is incorporated by reference, or Your violation of any law or the rights of a third-party including infringement and misappropriation of IP Claim.</span></p></div></div><div id="use-of-logo-and-names" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="use-logo-names">19.0 Use of Logo and Names</h5><p><span style="font-weight:400">You accept and authorize Us to use Your name and logo to identify as Our customer or User of the Service on Our website, marketing materials or otherwise by public announcements.</span></p></div></div><div id="feedback" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="feedback-terms">20.0 Feedback</h5><p><span style="font-weight:400">You may, at Your sole discretion, provide us with ideas, suggestions, comments, recommendations, enhancement requests, plans, proposals, or other feedback regarding Our Services, products, technology (“Feedback”) for the purpose of improvement, correction, modification, or enhancement of the products and/or service. By submitting Your Feedback, You hereby grant Us an irrevocable, perpetual, sub-licensable, transferable, non-exclusive, royalty-free, worldwide license to use, incorporate, or otherwise exploit the Feedback in Our products and Services for any purpose without Your prior consent, restriction, obligation, or remuneration of any kind to You and/or Your representatives whatsoever, except to the limited extent that Section 7 governs Feedback that constitutes Your confidential information.</span></p><p><span style="font-weight:400">You further hereby agree to provide Feedback only in compliance with applicable laws and further acknowledge that such Feedback does not infringe upon the intellectual property rights of any third party. The provision of Feedback by You is done voluntarily, without solicitation, and without any obligation on Us, either fiduciary or otherwise. Notwithstanding the foregoing, We are under no obligation to utilize any Feedback provided, and You are under no obligation to offer such Feedback.</span></p></div></div><div id="non-assignment-of-rights" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="non-assignment-rights">21.0 Non-Assignment of Rights</h5><p><span style="font-weight:400">You shall not assign any of the rights granted by us herein or delegate any of Your obligations hereunder to any third party, whether by operation of law or otherwise, without Our prior express written consent.</span></p></div></div><div id="severability" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="severability">22.0 Severability</h5><p><span style="font-weight:400">In the event that any provision of this Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.</span></p></div></div><div id="relationship-of-parties" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="relationship-parties">23.0 Relationship of Parties</h5><p><span style="font-weight:400">The Parties hereto are independent contractors. Nothing in this Agreement will be construed to create a partnership, joint venture, franchise, fiduciary, employment or agency relationship between the parties.</span></p></div></div><div id="non-exclusive-service" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="non-exclusive-service">24.0 Non-exclusive Service</h5><p><span style="font-weight:400">You agree and acknowledge that the Services are being provided on a non-exclusive basis. Nothing in this a</span><span style="font-weight:400">greement shall be deemed to prevent or restrict Our ability to provide the Services or any part of the Services including any features or functionality first developed for You, to other parties.</span></p></div></div><div id="changes-to-terms-of-service" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="changes-terms">25.0 Changes to Terms of Service</h5><p><span style="font-weight:400">You can review the most current version of the Terms of Service at any time at this page.</span></p><p><span style="font-weight:400">We reserve the right, at Our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to Our website. We will notify any material changes in the Terms of Service by sending an email to the email address You had given for Account creation. In case You have opted-out of Our email notifications You are recommended and liable to check this page on a periodic basis to know the changes. Your continued use of or access to Our website or the Services following the posting of any changes to these Terms of</span> <span style="font-weight:400">Service constitutes acceptance of those changes.</span></p></div></div><div id="entire-agreement" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="entire-agreement">26.0 Entire Agreement</h5><p><span style="font-weight:400">This Terms of Service and any policies or operating rules posted by Us on this site or in respect to the Service constitutes the entire agreement and understanding between You and Us and govern Your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the Terms of Service). Any subsequent </span><span style="font-weight:400">Service Order Form that is entered into between You and Us shall be considered incorporated by reference into this Terms of Service and form an integral part of the same. Any ambiguities in the interpretation of these Terms of </span><span style="font-weight:400">Service shall not be construed against the drafting party.</span></p></div></div><div id="conflict-of-provisions" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="conflict-provisions">27.0 Conflict of Provisions</h5><p><span style="font-weight:400">In case of any conflict between any provisions contained in the Terms of Service and subsequent Service Order Form, Service Order shall prevail to the extent of such conflict of provisions.</span></p></div></div><div id="waiver" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="waiver">28.0 Waiver</h5><p><span style="font-weight:400">The failure of Us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.</span></p></div></div><div id="governing-law-and-jurisdiction" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="governing-law">29.0 Governing Law and Jurisdiction</h5></div></div><div id="1-jurisdiction" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="jurisdiction">29.1 Jurisdiction</h6><p><span style="font-weight:400">Each Party agrees to submit to the exclusive and personal jurisdiction of the Courts located in California, USA.</span></p></div></div><div id="2-governing-law" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="governing">29.2 Governing law</h6><p><span style="font-weight:400">The terms of this Agreement shall be governed by the laws of the State of California. In the event of any conflicts between foreign law, rules, and regulations, the governing law shall prevail. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply to this Agreement.</span></p></div></div><div id="3-language" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h6 id="language">29.3 Language</h6><p><span style="font-weight:400">The Parties confirm that it is their wish that this Agreement as well as other documents relating to this Agreement, including notices, be drawn up in English only.</span></p></div></div><div id="notices" class="mb-9"><div class="prose-headings:font-semibold prose-headings:text-gray-900 prose-h2:mb-5 prose-h2:text-3xl prose-h2:!leading-normal prose-h3:mb-5 prose-h3:text-2xl prose-h3:!leading-normal prose-h4:mb-5 prose-h4:text-lg prose-h5:mb-5 prose-h5:text-xl prose-h6:mb-5 prose-h6:text-lg prose-p:mb-5 prose-p:text-sm prose-p:!leading-relaxed prose-p:text-gray-900 prose-a:text-primary/80 prose-a:transition-all prose-a:duration-300 prose-strong:!font-medium prose-ol:pl-4 prose-ul:ml-5 prose-ul:list-disc prose-li:mb-5 prose-li:pl-1.5 prose-li:text-sm prose-li:!leading-relaxed prose-table:border prose-table:border-gray-200 prose-th:bg-green-200 prose-th:py-5 prose-th:text-lg prose-th:font-normal prose-td:border prose-td:border-gray-200 prose-td:px-3 prose-td:py-2 prose-td:text-center prose-td:text-sm prose-td:font-normal hover:prose-a:text-primary prose-h2:md:text-5xl prose-h3:md:text-5xl prose-h4:md:text-2xl prose-h5:md:text-2xl prose-h6:md:text-xl prose-p:md:text-base prose-li:md:text-base prose-ol:list-decimal text-sm marker:text-zinc-500 md:marker:text-base md:marker:font-semibold"><h5 id="notices">30.0 Notices</h5><p><span style="font-weight:400">Any notices required or permitted to be given under this Agreement or related to Our services should be addressed to:</span></p><p><strong>SurveySparrow Inc.,</strong></p><p><strong>2345 Yale St FL 1 Palo Alto,</strong></p><p><strong>CA 94306</strong></p><p><span style="font-weight:400">All notices related to this Agreement will be in writing and will be effective upon Our receipt of Your email to </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com.</span></a><span style="font-weight:400"> Billing-related notices to You will be addressed to the relevant billing contact designated by You. All other notices to You will be addressed to the relevant person designated by You.</span></p><h5>CONTACT SURVEYSPARROW INC.</h5><p><span style="font-weight:400">Should You have questions about the Terms of Service, please send Us an email to </span><a href="mailto:privacy@surveysparrow.com"><span style="font-weight:400">privacy@surveysparrow.com</span></a></p><p> </p><p><a rel="noopener noreferrer" target="_blank" href="https://surveysparrow.com/legal/terms-of-service-mar08-2024/"><strong>Terms of Service </strong></a><strong>(Mar 8, 2024)</strong></p><p><a href="https://surveysparrow.com/legal/terms-of-service-sep1-2023/"><strong>Terms of Service </strong></a><strong>(Sep 1, 2023)</strong></p><p><a href="https://surveysparrow.com/legal/terms-of-service_dec18-2019/"><strong>Terms of Service </strong></a><strong>(Dec 18, 2018)</strong></p><p><a href="https://surveysparrow.com/legal/terms-of-service_may25-2018/"><strong>Terms of Service</strong></a><strong> (May 25, 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If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the services.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight:400;\"\u003eIf you register for a free plan or trial of our services, the applicable provisions of this Agreement shall govern the same.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"24:T1208,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"definitions\"\u003eDefinitions\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eFor the purposes of this Agreement, the following definitions and rules of interpretation shall apply.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eAgreement\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means this Terms of service including its amendment, if any.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eTerm\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means the duration of the provision of the Services under this Agreement including its renewal term unless terminated earlier in accordance with the terms contained herein.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eRepresentatives\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means either Party’s employees, officers, representatives, permitted assigns or subcontractors involved in the provision or receipt of the Services.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eServices\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means SurveySparrow Inc.’s proprietary software-as-a-service solution(s), including the Dashboard, SurveySparrow application programming interfaces (APIs), SurveySparrow Code and SurveySparrow Apps, as described in the applicable Order Form.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eThird-Party Platform\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means any software, software-as-a-service, data sources or other products or services not provided by SurveySparrow that are integrated with Services.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eWe\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e”, “\u003c/span\u003e\u003cb\u003eUs\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” or “\u003c/span\u003e\u003cb\u003eOur\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means SurveySparrow Inc., USA.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eYou\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” or “\u003c/span\u003e\u003cb\u003eYour\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means an individual, a company or other legal entity who register with Us to obtain a SurveySparrow Account and has access to use the Services, for which you are accepting this Agreement, including its Affiliates.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eAccount\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means SurveySparrow account created by You.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eUser\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means an individual who is authorized by You to use Our Service, for whom You have purchased a subscription (or in the case of any Services provided by Us without charge, for whom a Service has been provisioned), and to whom You (or, when applicable, Us at Your request) have supplied a user identification and password (for Services utilizing authentication). Users may include, for example, Your employees, consultants, contractors, agents, and third parties with which You transact business.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003ePrivacy Policy\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” specifies the types of personal data SurveySparrow Inc., obtains through the SurveySparrow.com website, Our product, and services offered by Us, how we may use that personal information, with whom we may share it and how You may exercise Your rights relating to Our processing of that data. The Privacy Policy additionally describes the measures we take to secure Your personal data and how You can contact Us to learn more about Our privacy practices.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eSecurity Features\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means any security feature, including any encryption, pseudonymisation, key, PIN, password, token or smartcard.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eStandard Contractual Clauses\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means the contractual clauses dealing with the transfer of Personal Data outside the EEA, which have been approved by (i) the European Commission under Data Protection Legislation, or (ii) by the ODPC or an equivalent competent authority under Data Protection Legislation.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e“\u003c/span\u003e\u003cb\u003eOrder Form\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e” means the agreement for the purchase of subscription of Our Services pursuant to this Agreement (the details of which are incorporated therein) that is entered into between You and Us from time to time, including any addenda and supplemental thereto. Order Forms shall be deemed incorporated into this Agreement by reference. By entering into an Order Form pursuant to this Agreement, You agree to be bound by the terms of this Agreement.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"25:T49e,"])</script><script>self.__next_f.push([1,"\u003ch6 id=\"usage-limits\"\u003e2.2 Usage Limits\u003c/h6\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eServices and content are subject to usage limits, including, for example, the quantities. Unless otherwise specified,\u003c/span\u003e\u003c/p\u003e\u003col\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ea quantity refers to Users, and the Service or content may not be accessed by more than that number of Users,\u003c/span\u003e\u003c/li\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ea User’s password may not be shared with any other individual, and (c) except otherwise provided for, a User\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eidentification may only be reassigned to a new individual replacing one who will no longer use the Service or content. If You exceed a contractual usage limit, We may work with You to seek to reduce Your usage so that it conforms to that limit. If, notwithstanding Our efforts, You are unable or unwilling to abide by a contractual usage limit, You will subscribe for additional quantities of the applicable Services or content promptly upon Our request, and/or be liable to pay any additional charges for such excess usage.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"26:T9ee,"])</script><script>self.__next_f.push([1,"\u003ch6 id=\"use-restrictions\"\u003e3.2 Use Restrictions\u003c/h6\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou will not (a) make any Services or content available to, or use any Services or content for the benefit of, anyone other than You or Users, unless expressly permitted by Us, (b) sell, resell, license, sublicense, distribute, make available, rent or lease any Services or content, or include any Services or content in a service bureau or outsourcing offering, (c) use Our Services to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights, (d) use Our Services to store or transmit malicious code, (e) interfere with or disrupt the integrity or performance of any Service or third-party data contained therein, (f) attempt to gain unauthorized access to any Services or content or its related systems or networks, (g) permit direct or indirect access to or use of any Services or content in a way that circumvents a contractual usage limit, or use any of Our Services to access or use any of Our intellectual property except as permitted under this Agreement, (h) copy a Service or any part, feature, function or user interface thereof, (i) copy content except as permitted herein, (j) frame or mirror any part of any Services or content, other than framing on Your own intranets or otherwise for Your own\u003c/span\u003e \u003cspan style=\"font-weight: 400;\"\u003einternal business purposes or as permitted under this Agreement, (k) access any Service or content in order to build a competitive product or service or to benchmark with any product or service, or (l) reverse engineer any Service.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAny use of Our Services in breach of this Agreement, by You or Users that in Our judgment threatens the security, \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eintegrity or availability of Our Services, may result in Our immediate suspension of the Services, however We will use commercially reasonable efforts under the circumstances to provide You with notice and an opportunity to remedy such violation or threat prior to such suspension, the failure of which shall result in termination with immediate effect.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any content on the website or product through which the Service is provided, without written express consent by Us.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"27:T438,"])</script><script>self.__next_f.push([1,"\u003ch6 id=\"compliance\"\u003e7.3 Compliance with applicable laws\u003c/h6\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou will have, maintain and abide by an appropriate privacy policy that clearly dictates all Your rights to Your personal information, satisfies the requirements of applicable data protection law and will comply with all applicable laws, policies, and regulations. You must not circumvent any privacy features (e.g., an opt-out) that are part of the Service.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003ePlease read Our \u003c/span\u003e\u003c/i\u003e\u003ca href=\"https://surveysparrow.com/legal/privacy-policy\"\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003ePrivacy Policy\u003c/span\u003e\u003c/i\u003e\u003c/a\u003e \u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003efor information regarding how We collect, use, and disclose Your personal information and the privacy rights available to You when You use and interact with the Service and We agree to abide by them.\u003c/span\u003e\u003c/i\u003e\u003c/p\u003e\u003cp\u003e\u003ci\u003e\u003cspan style=\"font-weight: 400;\"\u003eAnd You agree that We may use and share Your content in accordance with Our Privacy policy and applicable data protection laws.\u003c/span\u003e\u003c/i\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"28:T4eb,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"data-protection\"\u003e8.0 Data Protection\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe acknowledge that all intellectual property rights in Your content are and will remain the property of You and/or the relevant data subjects as defined in the DPA), as the case may be; and that We shall have no rights in or to Your content and/or Data collected by You other than the right to Process it for the purposes set out in this Agreement. You reserve the right to access, modify, delete and transfer Your content and/or Data. To the extent We agree to process Your Data on Your behalf for the performance of Our obligations under this Agreement, You agree to subject to Our \u003c/span\u003e\u003ca href=\"https://surveysparrow.com/legal/dpa/\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eData Processing Agreement\u003c/span\u003e \u003c/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e(“\u003c/span\u003e\u003cb\u003eDPA\u003c/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e”), which is incorporated into and forms an integral part of these Terms. The DPA sets out Our obligations with respect to data protection and security when processing Your Content on Your behalf in connection with the Service. Please refer to Our DPA document to learn more about Our commitment and obligations towards You with respect to data protection and security.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"29:T54d,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"representation-warranties\"\u003e9.0 Representation and Warranties\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou represent and warrant that (i) You will comply with all laws and regulations applicable to Your use of the Services;\u003c/span\u003e\u003c/p\u003e\u003col\u003e\u003cli style=\"font-weight: 400;\" aria-level=\"1\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eYou have obtained and maintained all rights, licenses, permissions, authority and/or power and valid consents required to lawfully transfer data to Us and to enable such data to be lawfully processed by Us for the purposes of providing the Services or as otherwise directed by You; (iii) the data you submit, Your use of such Data and Our use of such Data provided by You as set forth in these Terms do not and shall not infringe or violate any IP claims, data protection or any other rights of third parties; (iv) If You collect any personal information pertaining to a minor and store such information within Your SurveySparrow Account, You shall and/or have obtained valid consent for such activities according to the applicable laws of the jurisdiction in which the minor lives; (v) the credit card information\u003c/span\u003e \u003cspan style=\"font-weight: 400;\"\u003eYou provide is accurate, up-to-date and correct if You have elected to pay the fees by credit card and You will promptly notify Us of any changes to such information.\u003c/span\u003e\u003c/li\u003e\u003c/ol\u003e"])</script><script>self.__next_f.push([1,"2a:T782,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"billing-plan\"\u003e10.0 Billing Plan\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight:400;\"\u003eWe have put the pricing plans on the website, which may be changed from time to time.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight:400;\"\u003eOur charges for annual plans are posted on Our Website and may be changed from time to time. Payments are due on the same or closest date to the day You made Your first payment (the “Pay Date”). If You go over Your limit and reach another pricing level, then You’ll have to pay at the higher level on or before the next Pay Date. If the Term ends before that payment is due, You’ll still be required to make the payment at the higher level.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eYou hereby acknowledge and agree that: (i) for annual subscription renewals, there shall be an automatic increase of seven percent (7%) in the previous year’s subscription fee paid by You, which shall be payable on the subsequent Pay Date; and (ii) for quarterly subscription renewals, the payment shall be made in accordance with the standard subscription fee detailed in the pricing plan published on Our Website and in compliance with the terms set forth in the applicable Order Form.\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight:400;\"\u003eAs long as You’re a member of SurveySparrow Account or have an outstanding balance with Us, You’ll provide Us\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight:400;\"\u003ewith valid credit card information and authorize Us to deduct the subscription charges against that credit card. You will replace the information for any credit card that expires with information for a valid one. Anyone using a credit card represents and warrants that they are authorized to use that credit card and that any and all charges may be billed to that credit card and won’t be rejected. If We’re unable to process Your credit card transaction, We’ll try to contact You by email and move the Account to a free plan when there is no action.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2b:T49a,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"termination-us\"\u003e12.0 Termination by Us\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe may terminate Your Account if in Our sole judgment (i) You have materially breached any term or provision of this Terms of Service; (ii) You cease Your business operations; or (iii) You become insolvent. We may also limit, suspend or terminate Your Account at any time if We have reasons to believe that (i) You have failed to comply with the terms contained herein; (ii) You use the SurveySparrow Account in such a way that causes legal or financial liability to Us; (iii) \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eSuspected misconduct by You; (iv) failure to make payment of subscription fees on due date (v) We suffer any loss or damages on account of Your gross negligence and wilful act or omission and You will remain liable for all amounts due, up to and including the date of termination; and/or accordingly We may deny You access to Our \u003c/span\u003e\u003cspan style=\"font-weight: 400;\"\u003eServices (or any part thereof). And in no event shall we be held liable for any losses or damages suffered by You on account of Your use of the Services in violation of the terms contained herein.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2c:T516,"])</script><script>self.__next_f.push([1,"\u003ch5 id=\"limitation-liability\"\u003e16.0 Limitation of Liability\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eTo the extent permitted by applicable law, SurveySparrow Inc., its officers, employees, consultants, contractors and agents will not be liable for Your lost revenues, loss of data, loss of business, business interruption or other indirect, special, incidental, consequential, exemplary, or punitive damages of any kind or nature whatsoever, arising out of or in connection with the Services or these Terms even if SurveySparrow Inc., or its subsidiaries and affiliates have been advised of, knew, or should have known that such damages were possible, and even if direct damages do not satisfy a remedy. If You suffer loss or damage as a result of SurveySparrow Inc.’s negligence or failure to comply with these Terms, any claim by You arising from SurveySparrow Inc.’s negligence or failure will be limited in respect of any one\u003c/span\u003e \u003cspan style=\"font-weight: 400;\"\u003eincident, or series of connected incidents, to the Subscription Fees paid by You in the previous 12 months.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIf You are not satisfied with the Service, Your only remedy will be to terminate this Agreement at any time by notifying Us that You no longer wish to use Our Services.\u003c/span\u003e\u003c/p\u003e"])</script><script>self.__next_f.push([1,"2d:T624,"])</script><script>self.__next_f.push([1,"\u003ch6 id=\"indemnification-us\"\u003e18.1 Indemnification by Us\u003c/h6\u003e\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSubject to Your compliance with these Terms, We will indemnify and hold You harmless, from and against any claim brought against You by a third party alleging that the Service(s) You subscribed to infringes or misappropriates such third party’s valid patent, copyright, or trademark (an “IP Claim”). 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All other notices to You will be addressed to the relevant person designated by You.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003eCONTACT SURVEYSPARROW INC.\u003c/h5\u003e\u003cp\u003e\u003cspan style=\"font-weight:400;\"\u003eShould You have questions about the Terms of Service, please send Us an email to \u003c/span\u003e\u003ca href=\"mailto:privacy@surveysparrow.com\"\u003e\u003cspan style=\"font-weight:400;\"\u003eprivacy@surveysparrow.com\u003c/span\u003e\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://surveysparrow.com/legal/terms-of-service-mar08-2024/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cstrong\u003eTerms of Service \u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e(Mar 8, 2024)\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://surveysparrow.com/legal/terms-of-service-sep1-2023/\"\u003e\u003cstrong\u003eTerms of Service \u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e(Sep 1, 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You shall notify Us immediately on becoming aware of any such unauthorised use of Our products or suspected breach of security or breach of these Terms. You shall not transmit any worms or viruses, spam (which for these purposes shall include all unlawful marketing communications, unsolicited commercial communications) or any code of a destructive nature. A breach or violation of any of the Terms contained herein will result in an immediate termination of provision of Our Services to You under this Agreement without prior notice to You. 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Use of Services \u0026 Content\",\"description\":\"\u003ch5 id=\\\"services-and-content\\\"\u003e2.0 Use of Services \u0026amp; Content\u003c/h5\u003e\"},{\"id\":3563,\"title\":\"2.1 Subscriptions\",\"description\":\"\u003ch6 id=\\\"subscriptions\\\"\u003e2.1 Subscriptions\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eUnless otherwise provided, (a) Services and access to Account content are purchased as subscriptions, (b) subscriptions may be added during a subscription term at the same pricing as the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and (c) any added subscriptions will terminate on the same date as the underlying subscriptions.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3564,\"title\":\"2.2 Usage Limits\",\"description\":\"$25\"},{\"id\":3565,\"title\":\"2.3 Prohibited Content\",\"description\":\"\u003ch6 id=\\\"prohibited-content\\\"\u003e2.3 Prohibited Content\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eFollowing activities are prohibited on Our platform and we shall actively suspend Your Account if they are found:\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli style=\\\"font-weight: 400;\\\" aria-level=\\\"3\\\"\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eDownloading or installing software applications not intended for software testing e.g., bitcoin mining, gaming servers and other illegitimate activities;\u003c/span\u003e\u003c/li\u003e\u003cli style=\\\"font-weight: 400;\\\" aria-level=\\\"3\\\"\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eUse and access of pornographic content;\u003c/span\u003e\u003c/li\u003e\u003cli style=\\\"font-weight: 400;\\\" aria-level=\\\"3\\\"\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIndulging in any unlawful and fraudulent activities.\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\"},{\"id\":3566,\"title\":\"3. Your Responsibilities\",\"description\":\"\u003ch5 id=\\\"your-responsibilities\\\"\u003e3.0 Your Responsibilities\u003c/h5\u003e\"},{\"id\":3567,\"title\":\"3.1 Compliance of applicable laws\",\"description\":\"\u003ch6 id=\\\"applicable-laws\\\"\u003e3.1 Compliance of applicable laws, Terms of Service\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou will (a) be solely responsible for Users’ compliance with this Agreement, (b) be responsible for the accuracy, completeness, quality, transmission, content and legality of Your Data (as defined in the DPA) and the means by\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003ewhich You acquired Your Data, (c) use commercially reasonable efforts to prevent unauthorized and unlawful access to or use of Services and content, and notify Us promptly of any such unauthorized access or use, (d) use Services and content only in accordance with this Agreement and applicable laws, rules and government regulations. Further You hereby agree and acknowledge that any action or omission by a User on Your behalf including placing Service Order Form and its contents is deemed to be an authorised action by You and hence You shall have no claim in this regard.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3568,\"title\":\"3.2 Use Restrictions\",\"description\":\"$26\"},{\"id\":3569,\"title\":\"4. Subscription Term\",\"description\":\"\u003ch5 id=\\\"subscription-term\\\"\u003e4.0 Subscription Term\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWhen You sign up for an Account and agree to these Terms, the Agreement between You and Us is formed, and the term of the Agreement (the “Term”) will begin. The Term will continue for as long as You have a SurveySparrow\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eAccount or until You or We terminate the Agreement in accordance with these Terms, whichever happens first. If You sign up for an Account on behalf of a company or other entity, You represent and warrant that you have the authority to accept these Terms and enter into the Agreement on its behalf.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3578,\"title\":\"5. Intellectual Property Rights\",\"description\":\"\u003ch5 id=\\\"intellectual-property\\\"\u003e5.0 Intellectual Property Rights\u003cb\u003e\u003c/b\u003e\u003cb\u003e\u003c/b\u003e\u003c/h5\u003e\"},{\"id\":3577,\"title\":\"5.1 Our Proprietary Rights\",\"description\":\"\u003ch6 id=\\\"our-proprietary-rights\\\"\u003e5.1 Our Proprietary Rights\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eNeither these Terms nor use of the Services grants You ownership in the Services or the content you access through the Services (other than Your content). Nothing on Our Website or in this Agreement should be construed as granting any license or right to use any trademarks, trade names, logos, or any other brand element displayed on the Website, unless You have been granted explicit written permission to use the same. These Terms do not grant Us any licenses or rights to Your Content except for the limited rights needed for Us to provide the Services, and as otherwise described in these Terms.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3572,\"title\":\"5.2 Your Proprietary Rights\",\"description\":\"\u003ch6 id=\\\"your-proprietary-rights\\\"\u003e5.2 Your Proprietary Rights\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou further represent and warrant that You either own or control the appropriate rights in and to Your Content, including any intellectual property owned by third parties; and You will not submit, upload, or otherwise make\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eavailable via the Services, any Content or materials that (i) You do not have the rights necessary to use, transmit, publish, or to grant Us the license as described herein; or (ii) infringe, misappropriate, or otherwise violate any\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eintellectual property, publicity or other rights of any third party.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3570,\"title\":\"6. Third Party Products/Services\",\"description\":\"\u003ch5 id=\\\"third-party\\\"\u003e6.0 Third Party Products/Services\u003c/h5\u003e\"},{\"id\":3571,\"title\":\"6.1 Integration with Third Party\",\"description\":\"\u003ch6 id=\\\"integration\\\"\u003e6.1 Integration with Third Party Service\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIf You enable any third-party applications for use in conjunction with Our Services, You acknowledge that We may allow such providers access to Your data. We merely act as an intermediary platform between You and Third Party Services and shall not be responsible and liable for any action or omission relating to or resulting from provision of Third Party Services to You. Your use of the third party applications services and relationship with third party applications service providers shall be subject to and governed by a separate agreement between You and such provider of third party services. We will no longer be accountable and liable for any disclosure, amendment or deletion of Your data, as a result of such access by third-party applications, thereupon. We shall not sell Your data to any third-party applications.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3573,\"title\":\"6.2 Discontinuation of a Third Party\",\"description\":\"\u003ch6 id=\\\"discontinuation\\\"\u003e6.2 Discontinuation of a Third Party Service\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe reserve the right to discontinue the use or suspend the availability of any third party service for any reason whatsoever without any prior notice.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3574,\"title\":\"7. Confidentiality \u0026 Privacy\",\"description\":\"\u003ch5 id=\\\"confidentiality-privacy\\\"\u003e7.0 Confidentiality \u0026amp; Privacy\u003c/h5\u003e\"},{\"id\":3575,\"title\":\"7.1 Purpose Limitation\",\"description\":\"\u003ch6 id=\\\"purpose-limitation\\\"\u003e7.1 Purpose Limitation\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eNeither party will use or disclose the other party’s confidential information without the other party’s prior written consent except for the purpose of performing its obligations under this Agreement or if required by law, regulation or court order; in which case, the party being compelled to disclose confidential information will give the other party a notice as much as is reasonably practicable, prior to disclosing the confidential information.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3576,\"title\":\"7.2 Restriction on Use\",\"description\":\"\u003ch6 id=\\\"restriction\\\"\u003e7.2 Restriction on Use and Disclosure\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eNeither Party shall disclose the other Party’s confidential information to any person or entity other than its officers, employees, consultants, contractors who need access to such confidential information in order to effect the intent of the Agreement and who entered into written confidentiality agreements with it at least as restrictive as contained herein.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3579,\"title\":\"7.3 Compliance with Laws\",\"description\":\"$27\"},{\"id\":3580,\"title\":\"8. Data Protection\",\"description\":\"$28\"},{\"id\":3581,\"title\":\"9. Representation and Warranties\",\"description\":\"$29\"},{\"id\":3582,\"title\":\"10. Billing Plan\",\"description\":\"$2a\"},{\"id\":3583,\"title\":\"11. Termination by You\",\"description\":\"\u003ch5 id=\\\"termination-you\\\"\u003e11.0 Termination by You\u003c/h5\u003e\"},{\"id\":3584,\"title\":\"11.1 Termination\",\"description\":\"\u003ch6 id=\\\"termination\\\"\u003e11.1 Termination\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou may terminate Your Account on mutual consent by giving Us 30 days’ prior notice in writing at any time You wish to stop availing the Services or when You cease using Our Services. However, You shall not be entitled for a refund if You terminate Your Account in the middle of a subscription period for any reason, whatsoever.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3586,\"title\":\"12. Termination by Us\",\"description\":\"$2b\"},{\"id\":3588,\"title\":\"13. Post Termination Obligations\",\"description\":\"\u003ch5 id=\\\"post-termination\\\"\u003e13.0 Post Termination Obligations\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYour obligations and liabilities including any outstanding payment incurred prior to and till the termination date shall survive the termination of this Agreement for all purposes.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3585,\"title\":\"14. Force Majeure\",\"description\":\"\u003ch5 id=\\\"force-majeure\\\"\u003e14.0 Force Majeure\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIn no event shall the Parties be held responsible and liable for any delay or failure in performance of any part or \u003c/span\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003ewhole of the Services if such delay or failure to perform is due to reasons beyond their control. This includes, but is not limited to, acts of god, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers, or third-party internet service providers.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3587,\"title\":\"15. Disclaimer of Warranties\",\"description\":\"\u003ch5 id=\\\"disclaimer-warranties\\\"\u003e15.0 Disclaimer of Warranties\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eTo the fullest extent permitted by applicable law, except as expressly provided for in this agreement, the services and any guidance or recommendations therein are provided “as is” and SurveySparrow inc., makes no other representation, warranty and/or condition of any kind, whether express, implied, statutory or otherwise, including \u003c/span\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003ewithout limitation warranties of merchantability, fitness for a particular purpose and non-infringement or any representations regarding availability, reliability, or accuracy of the services.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3589,\"title\":\"16. Limitation of Liability\",\"description\":\"$2c\"},{\"id\":3590,\"title\":\"17. Unauthorized Use of Service\",\"description\":\"\u003ch5 id=\\\"unauthorized-modification\\\"\u003e17.0 Unauthorized Use of Service\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe shall not be held responsible and liable for (i) any loss, damage or expenses resulting from the modification or alteration of the Services made by any one other than Us; (ii) any unauthorized use of the Services and its consequences. However we may alter, modify or change any feature or part of the Services at our sole discretion for any reason without being liable to you in any manner whatsoever.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3591,\"title\":\"18. Indemnification\",\"description\":\"\u003ch5 id=\\\"indemnification\\\"\u003e18.0 Indemnification\u003c/h5\u003e\"},{\"id\":3592,\"title\":\"18.1 Indemnification by Us\",\"description\":\"$2d\"},{\"id\":3593,\"title\":\"18.2 Indemnification by You\",\"description\":\"\u003ch6 id=\\\"indemnification-you\\\"\u003e18.2 Indemnification by You\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eTo the extent permitted by applicable law, You agree to indemnify, defend and hold harmless SurveySparrow Inc. and Our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any and all claims, costs, damages, losses, liabilities and expenses (including reasonable attorneys’ fees and costs made by any third-party ) arising out of any breach of this Terms of Service or the documents that is incorporated by reference, or Your violation of any law or the rights of a third-party including infringement and misappropriation of IP Claim.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3594,\"title\":\"19. Use of Logo and Names\",\"description\":\"\u003ch5 id=\\\"use-logo-names\\\"\u003e19.0 Use of Logo and Names\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou accept and authorize Us to use Your name and logo to identify as Our customer or User of the Service on Our website, marketing materials or otherwise by public announcements.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3595,\"title\":\"20. Feedback\",\"description\":\"$2e\"},{\"id\":3596,\"title\":\"21. Non-Assignment of Rights\",\"description\":\"\u003ch5 id=\\\"non-assignment-rights\\\"\u003e21.0 Non-Assignment of Rights\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou shall not assign any of the rights granted by us herein or delegate any of Your obligations hereunder to any third party, whether by operation of law or otherwise, without Our prior express written consent.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3597,\"title\":\"22. Severability\",\"description\":\"\u003ch5 id=\\\"severability\\\"\u003e22.0 Severability\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIn the event that any provision of this Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3598,\"title\":\"23. Relationship of Parties\",\"description\":\"\u003ch5 id=\\\"relationship-parties\\\"\u003e23.0 Relationship of Parties\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eThe Parties hereto are independent contractors. Nothing in this Agreement will be construed to create a partnership, joint venture, franchise, fiduciary, employment or agency relationship between the parties.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3599,\"title\":\"24. Non-exclusive Service\",\"description\":\"\u003ch5 id=\\\"non-exclusive-service\\\"\u003e24.0 Non-exclusive Service\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou agree and acknowledge that the Services are being provided on a non-exclusive basis. Nothing in this a\u003c/span\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003egreement shall be deemed to prevent or restrict Our ability to provide the Services or any part of the Services including any features or functionality first developed for You, to other parties.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3600,\"title\":\"25. Changes to Terms of Service\",\"description\":\"\u003ch5 id=\\\"changes-terms\\\"\u003e25.0 Changes to Terms of Service\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eYou can review the most current version of the Terms of Service at any time at this page.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eWe reserve the right, at Our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to Our website. We will notify any material changes in the Terms of Service by sending an email to the email address You had given for Account creation. In case You have opted-out of Our email notifications You are recommended and liable to check this page on a periodic basis to know the changes. Your continued use of or access to Our website or the Services following the posting of any changes to these Terms of\u003c/span\u003e \u003cspan style=\\\"font-weight: 400;\\\"\u003eService constitutes acceptance of those changes.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3601,\"title\":\"26. Entire Agreement\",\"description\":\"\u003ch5 id=\\\"entire-agreement\\\"\u003e26.0 Entire Agreement\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eThis Terms of Service and any policies or operating rules posted by Us on this site or in respect to the Service constitutes the entire agreement and understanding between You and Us and govern Your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the Terms of Service). Any subsequent \u003c/span\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eService Order Form that is entered into between You and Us shall be considered incorporated by reference into this Terms of Service and form an integral part of the same. Any ambiguities in the interpretation of these Terms of \u003c/span\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eService shall not be construed against the drafting party.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3602,\"title\":\"27. Conflict of Provisions\",\"description\":\"\u003ch5 id=\\\"conflict-provisions\\\"\u003e27.0 Conflict of Provisions\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eIn case of any conflict between any provisions contained in the Terms of Service and subsequent Service Order Form, Service Order shall prevail to the extent of such conflict of provisions.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3603,\"title\":\"28. Waiver\",\"description\":\"\u003ch5 id=\\\"waiver\\\"\u003e28.0 Waiver\u003c/h5\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eThe failure of Us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3604,\"title\":\"29. Governing Law and Jurisdiction\",\"description\":\"\u003ch5 id=\\\"governing-law\\\"\u003e29.0 Governing Law and Jurisdiction\u003c/h5\u003e\"},{\"id\":3605,\"title\":\"29.1 Jurisdiction\",\"description\":\"\u003ch6 id=\\\"jurisdiction\\\"\u003e29.1 Jurisdiction\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eEach Party agrees to submit to the exclusive and personal jurisdiction of the Courts located in California, USA.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3606,\"title\":\"29.2 Governing law\",\"description\":\"\u003ch6 id=\\\"governing\\\"\u003e29.2 Governing law\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eThe terms of this Agreement shall be governed by the laws of the State of California. In the event of any conflicts between foreign law, rules, and regulations, the governing law shall prevail. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply to this Agreement.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3607,\"title\":\"29.3 Language\",\"description\":\"\u003ch6 id=\\\"language\\\"\u003e29.3 Language\u003c/h6\u003e\u003cp\u003e\u003cspan style=\\\"font-weight: 400;\\\"\u003eThe Parties confirm that it is their wish that this Agreement as well as other documents relating to this Agreement, including notices, be drawn up in English only.\u003c/span\u003e\u003c/p\u003e\"},{\"id\":3608,\"title\":\"30. Notices\",\"description\":\"$2f\"}],\"legalHomeTitle\":\"Agreements\"}]]}]}]]}]\n"])</script><script>self.__next_f.push([1,""])</script></body></html>