Online Order Support | Bowers & Wilkins

<!DOCTYPE html> <html lang="en-US"> <head>     <script async type="text/javascript" src="https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=TBgv6w"></script>  <meta name="google-site-verification" content="GBtHr0GB6-jA-pPHhuEV9EAWtoTf22eTLBWUwVfk3gw" /> <style type="text/css"> .product-detail-content .ratings { margin:28px 0 0; } /* Remove filters from product-family section on PDP */ .product-family-container .product-tile-container .color-swatches { display: none !important; } /* Remove ratings stars from product-family section on PDP */ .product-tile-ratings { display: none; } /* Adjust styling on current model text in product-family section on PDP */ span.current-model-label { height: 1rem; } /* Adjust background color & headline color on bv sections on PDP to be slightly different from specs and downloads section */ .bv-reviews, .bv-questions { background-color: #262424; } .bv-reviews .headline1, .bv-questions .headline1 { color: var(--skin-invert-color); font: var(--skin-headline-3-mobile); } /* added padding to bv questions section to give space between it and footer */ .bv-questions { padding-bottom: 30px; } /* fixed PLP breadcrumb font */ .product-breadcrumb .breadcrumb-holder .breadcrumb .breadcrumb-item a {font: var(--skin-p-small); } /* force sticky atc pairs content to lowercase */ /*.price .sales span.value { text-transform: lowercase; }*/ /* fix product family image margin */ .product-family-container .product-tile-body.product-family-tile-body { padding-top: unset; margin-top:30px; } /* override to increase padding under price in product compare */ .product-family-container .product-tile-body.product-family-tile-body .product-family-feature-list { font: 400 13px / 18px var(--skin-body-font); padding-top: 25px; } .product-family-container .product-tile-body.product-family-tile-body .product-tagline { min-height: 42px; } /* override sale badge background color */ .product-badge.sale { background-color: #840000 !important; } /* override sale badge in search suggestion results */ .suggestions-products .product-badge.sale { background-color: transparent !important; color: #840000 !important; } /* override for in-line styling on dtc benefits on PDP */ .dtc-details a { font: var(--skin-p-small); } /* override quote image size & background color */ .quotes-container .content-img-holder { width:240px !important; height:180px !important; } div#pdpQuotes, .quotes-container.position-relative.bg-dark { background-color: #262424 !important; } /* override for product callout messaging color */ .product-tile-container .product-tile-body .product-callout .product-callout-text { color: var(--skin-product-tile-description-color) !important; } /* override for rich text component bold not working */ strong { font-weight: var(--skin-weight-bold)!important; } /* Override to remove top features from PDP */ .top-features { display:none !important; } /* fixes feature text font-weight on PLPs */ .paragraph-text.p-feature p { font-weight: 300; } /* Overide to fix the HMC z-indexing issues */ .page-modal__wrapper { top: 20px !important; } header {z-index:101 !important; } /* Override to remove the OOS badge on nautilus product tiles */ [aria-label="Nautilus"] .product-badge, [data-pid="150016"] .product-badge { display: none; } /* Remove sorting select from archive landing page */ .archive-search-results .sort-order-holder { display: none; } /* Color change for Gifts nav element */ #gifts.nav-link { color: #9b490f; font-weight: 600; } /* hide top breadcrumbs features */ .breadcrumb-asset { display:none; } .product-detail-breadcrumb { height: 0px !important; } a#cta-button-custom-2:hover { background-color: #EFEFEF; } .quotes-container.position-relative.bg-dark { padding-top: 0px !important; padding-bottom: 0px !important; } #generalpdp .product-detail { padding-top: 60px !important; } .tab-pane.applepay-content.active { padding-bottom: 20px; } .dw-apple-pay-button.apple-pay-cart.btn.btn-block { width: 50%; } .quotes-container .article-callout-container .container { padding-bottom: 20px; } </style> <link rel="canonical" href="https://www.bowerswilkins.com/en-us/shop-support.html"/>  <script>//common/scripts.isml</script> <script defer type="text/javascript" src="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/js/main.js"></script> <script defer type="text/javascript" src="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/js/campaignBanner.js" > </script> <script defer type="text/javascript" src="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/js/vcn.js"></script> <script type="variable-holder" name="loqateAccountCode" id="loqateAccountCode" data-value="WEMEA11112"></script> <script src="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/js/loqatehelper.js"></script> <script src="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/js/loqatecustom.js"></script>  <meta charset="UTF-8"/> <meta http-equiv="x-ua-compatible" content="ie=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <title>Online Order Support | Bowers & Wilkins</title> <meta name="description" content="Bowers & Wilkins"/> <meta name="keywords" content="Bowers & Wilkins"/> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-57x57.png" sizes="57x57" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-60x60.png" sizes="60x60" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-72x72.png" sizes="72x72" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-76x76.png" sizes="76x76" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-114x114.png" sizes="114x114" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-120x120.png" sizes="120x120" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-144x144.png" sizes="144x144" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/apple-icon-152x152.png" sizes="152x152" /> <link rel="apple-touch-icon" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dw5e76d5e1/images/favicons/apple-icon-180x180.png" sizes="180x180" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dwc3694128/images/favicons/android-icon-192x192.png" sizes="192x192" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dw2f97f767/images/favicons/favicon-16x16.png" sizes="16x16" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dw56b5c85b/images/favicons/favicon-32x32.png" sizes="32x32" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/images/favicons/favicon-48x48.png" sizes="48x48" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dwcece0926/images/favicons/favicon-96x96.png" sizes="96x96" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dwea86f696/images/favicons/favicon-128x128.png" sizes="128x128" /> <link rel="icon" type="image/png" href="/on/demandware.static/Sites-bowers_us-Site/-/default/dwf72c392b/images/favicons/favicon-196x196.png" sizes="196x196" /> <link rel="stylesheet" href="https://use.typekit.net/pxw7reo.css"/> <link rel="stylesheet" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/css/global.css" /> <link rel="stylesheet" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/css/experience/components/commerceLayouts/layout.css" /> <link rel="stylesheet" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/css/experience/components/commerceAssets/textTile.css" /> <link rel="stylesheet" href="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/css/experience/components/commerceAssets/campaignBanner.css" /> <meta name="google-site-verification" content="wMNduzRfbUrsdr8c9zRWIaweGo8qcLl66fKaAsIFtow" /> <script type="variable-holder" id="paypal_express" class="paypal_express" data-value="/on/demandware.store/Sites-bowers_us-Site/en_US/CYBPaypal-InitiatePaypalExpress"></script> <script type="variable-holder" id="paypal_callback" class="paypal_callback" data-value="https://www.bowerswilkins.com/on/demandware.store/Sites-bowers_us-Site/en_US/CYBPaypal-SessionCallback"></script> <script type="variable-holder" id="paypal_enabled" class="paypal_enabled" data-value="true"></script> <script type="variable-holder" id="paypal_endpoint" class="paypal_endpoint" data-value="production"></script> <script> window.dataLayer = window.dataLayer || []; dataLayer.push({"environment":"production","demandwareID":"abBG5zzJCHpesVkWChwRNhw8Rt","loggedInState":false,"locale":"en_US","currencyCode":"USD","pageLanguage":"en_US","registered":false,"email":"","emailHash":"","user_id":"","site_brand":"bowers","site_region":"Americas","site_country":"US"}); </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T97QKJT');</script>  <script> var pageAction = 'pageshow'; window.dataLayer = window.dataLayer || []; window.gtmEnabled = true; var orderId = -1; var dataLayerEvent = false; var ga4DataLayerEvent = false; // In all cases except Order Confirmation, the data layer should be pushed, so default to that case var pushDataLayer = true; if (pageAction === 'orderconfirm') { // As of now, the correction is for order confirmation only if (dataLayerEvent) { orderId = getOrderId(dataLayerEvent); } else { orderId = getGA4OrderId(ga4DataLayerEvent); } var ordersPushedToGoogle = getOrdersPushedToGoogle(); var orderHasBeenPushedToGoogle = orderHasBeenPushedToGoogle(orderId, ordersPushedToGoogle); if (orderHasBeenPushedToGoogle) { // If the data has already been sent, let's not push it again. pushDataLayer = false; } } if (pushDataLayer) { if (dataLayerEvent) { dataLayer.push(dataLayerEvent); } // If both events active, clear first ecommerce object to prevent events affecting one another if (dataLayerEvent && ga4DataLayerEvent) { dataLayer.push({ ecommerce: null }); } if (ga4DataLayerEvent) { dataLayer.push(ga4DataLayerEvent); } if (pageAction === 'orderconfirm') { // Add the orderId to the array of orders that is being stored in localStorage ordersPushedToGoogle.push(orderId); // The localStorage is what is used to prevent the duplicate send from mobile platforms window.localStorage.setItem('ordersPushedToGoogle', JSON.stringify(ordersPushedToGoogle)); } } function getOrderId(dataLayer) { if ('ecommerce' in dataLayer) { if ('purchase' in dataLayer.ecommerce && 'actionField' in dataLayer.ecommerce.purchase && 'id' in dataLayer.ecommerce.purchase.actionField) { return dataLayer.ecommerce.purchase.actionField.id; } } return -1; } function getGA4OrderId(dataLayer) { if ('ecommerce' in dataLayer && 'transaction_id' in dataLayer.ecommerce) { return dataLayer.ecommerce.transaction_id; } return -1; } function getOrdersPushedToGoogle() { var ordersPushedToGoogleString = window.localStorage.getItem('ordersPushedToGoogle'); if (ordersPushedToGoogleString && ordersPushedToGoogleString.length > 0) { return JSON.parse(ordersPushedToGoogleString); } return []; } function orderHasBeenPushedToGoogle(orderId, ordersPushedToGoogle) { if (orderId) { for (var index = 0; index < ordersPushedToGoogle.length; index++) { if (ordersPushedToGoogle[index] === orderId) { return true; } } } return false; } </script> <script defer src="/on/demandware.static/Sites-bowers_us-Site/-/en_US/v1740573257705/js/tagmanager.js"></script> <script> var _affirm_config = { public_api_key: "6IO4JAWYDX2G69HB", script: "https://cdn1.affirm.com/js/v2/affirm.js", session_id: "DMYjvKyu3FHO0iySakJ5OpMDaPJocFCTz9g=", locale: "en_US", country_code: "USA" }; (function(l,g,m,e,a,f,b){var d,c=l[m]||{},h=document.createElement(f),n=document.getElementsByTagName(f)[0],k=function(a,b,c){return 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Wilkins","url":"https://www.bowerswilkins.com/en-us/","potentialAction":{"@type":"SearchAction","target":"https://www.bowerswilkins.com/en-us/search?q={search_term_string}","query-input":"required name=search_term_string"}} </script> </head> <body>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-T97QKJT" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div class="page" data-action="null" data-querystring="null" > <a href="#maincontent" class="skip" aria-label="Skip to main content">Skip to main content</a> <a href="#footercontent" class="skip" aria-label="Skip to footer content">Skip to footer content</a> <header class="sticky-main-nav"> <div class="header-banner"> </div> <nav role="navigation"> <div class="header container"> <div class="row justify-content-between"> <div class="navbar-header brand position-static d-flex align-items-center align-items-lg-end d-lg-none"> <a class="logo-home" href="/en-us/" title="Bowers & Wilkins 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position-static bg-inverse"> <div class="close-menu clearfix d-lg-none"> <div class="back"> <button class="w-100" role="button" aria-label="Back to previous menu"> <span class="fa fa-chevron-left"></span> <span class="back-text">Back</span> </button> </div> </div> <div class="menu-group" role="navigation"> <ul class="nav navbar-nav"> <li class="nav-item nav-item-product dropdown position-static " role="presentation"> <a href="/en-us/category/speakers/" id="speakers" class="nav-link dropdown-toggle d-flex align-items-center justify-content-between" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" > <span class="nav-link--category-name">Speakers</span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <div class="dropdown-menu"> <div class="container content-width"> <a href="/en-us/category/speakers/" id="speakers_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Speakers"> Shop All Speakers <i class="fa fa-chevron-right"></i> </a> <div class="row"> <ul class="row p-0 m-0 w-100" role="menu" aria-hidden="true" aria-label="speakers"> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/loudspeakers/" id="loudspeakers" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw5a27c027/nav/nav_promo-image_loudspeakers.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Loudspeakers</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <ul class="p-0 dropdown-menu--nested"> <li class="category-item category-item-nested category-item-nested-shop-all m-0" role="presentation"> <a href="/en-us/category/loudspeakers/" id="speakers_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Speakers"> Shop All <i class="fa fa-chevron-right shop-all-icon"></i> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/loudspeakers/nautilus-series/nautilus/150016.html" id="nautilus-series" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw149a936f/nav/nav_promo-image_nautilus.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwb556661a/nav/mobile-nav/nav_mobile_nautilus.png" alt="Nautilus" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Nautilus</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/loudspeakers/signature/" id="signature" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwd2f38681/nav/Signature-Nav-Desktop.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwb60de570/nav/mobile-nav/Signature-Nav-Mobile.png" alt="Signature" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Signature</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/loudspeakers/800-series-diamond/" id="800-series-diamond" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw561abb66/nav/nav_promo-image_800-series.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw3a45df94/nav/mobile-nav/nav_mobile_800-series.png" alt="800 Series Diamond" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">800 Series Diamond</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/loudspeakers/700-series/" id="700-series" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dweadf82c0/nav/nav_promo-image_700-series.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw02fe0fa6/nav/mobile-nav/nav_mobile_700-series.png" alt="700 Series" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">700 Series</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/loudspeakers/600-series/" id="600-series" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw2222bcd4/nav/nav_promo-image_600-series.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw9ea140bc/nav/mobile-nav/nav_mobile_600-series.png" alt="600 Series" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">600 Series</span> </span> </a> </li> </ul> </li> </div> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/subwoofers/" id="subwoofers" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwe3078ab6/nav/nav_promo-image_subwoofers.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Subwoofers</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <ul class="p-0 dropdown-menu--nested"> <li class="category-item category-item-nested category-item-nested-shop-all m-0" role="presentation"> <a href="/en-us/category/subwoofers/" id="speakers_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Speakers"> Shop All <i class="fa fa-chevron-right shop-all-icon"></i> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/subwoofers/db-series/" id="db-series" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw27a885ae/nav/nav_promo-image_db-series.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwd9a27f60/nav/mobile-nav/nav_mobile_db-series.png" alt="DB Series" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">DB Series</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/subwoofers/asw-series/" id="asw-series" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw32955024/nav/nav_promo-image_asw-series.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw7ed47fba/nav/mobile-nav/nav_mobile_asw-series.png" alt="ASW Series" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">ASW Series</span> </span> </a> </li> </ul> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/home-theatre/" id="home-theatre" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwb0526e72/nav/nav_promo-image_home-theater.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Home Theater</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <ul class="p-0 dropdown-menu--nested"> <li class="category-item category-item-nested category-item-nested-shop-all m-0" role="presentation"> <a href="/en-us/category/home-theatre/" id="speakers_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Speakers"> Shop All <i class="fa fa-chevron-right shop-all-icon"></i> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/home-theatre/mini-theatre/" id="mini-theatre" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwcfeb286d/nav/nav_promo-image_m-series.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwdbda51ae/nav/mobile-nav/nav_mobile_mini-theater.png" alt="Mini Theater" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Mini Theater</span> </span> </a> </li> </ul> </li> </div> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/in-wall-in-ceiling-speakers/" id="in-wall-in-ceiling-speakers" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwd0574232/nav/nav_promo-image_in-wall-in-ceiling-speakers.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">In-Wall & In-Ceiling</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <ul class="p-0 dropdown-menu--nested"> <li class="category-item category-item-nested category-item-nested-shop-all m-0" role="presentation"> <a href="/en-us/category/in-wall-in-ceiling-speakers/" id="speakers_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Speakers"> Shop All <i class="fa fa-chevron-right shop-all-icon"></i> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/in-wall-in-ceiling-speakers/home-audio/" id="home-audio" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw63e447b0/nav/nav_promo-image_home-audio.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Home Audio</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/in-wall-in-ceiling-speakers/commercial-audio/" id="commercial-audio" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwc0ec15cd/nav/nav_promo-image_commercial-audio.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Commercial Audio</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="/en-us/category/in-wall-in-ceiling-speakers/custom-theatre/" id="custom-theatre" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw10325adb/nav/nav_promo-image_custom-theater.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Custom Theater</span> </span> </a> </li> </ul> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/marine-speakers/" id="marine-speakers" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw1cdab537/nav/nav_promo-image_marine.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Marine</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/outdoor-speakers/" id="outdoor-speakers" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwa9ea8887/nav/nav_promo-image_outdoor-speakers.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Outdoor</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/accessories/" id="accessories" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw5e3afc5f/nav/nav_promo-image_accessories.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Accessories</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> </div> </ul> <div class="category-asset"> <div class="content-asset"> <div class="mega-menu--default-asset"> <img class="mega-menu--default-asset-img" alt="Speakers" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw8a169c9e/nav/nav_promo-image_speakers.jpg" title="speakers" /> </div> </div>  </div> <div class="category-image"></div> </div> </div> </div> </li> <li class="nav-item nav-item-product dropdown position-static " role="presentation"> <a href="/en-us/category/wireless-speakers/" id="wireless-speakers" class="nav-link dropdown-toggle d-flex align-items-center justify-content-between" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" > <span class="nav-link--category-name">Wireless Speakers</span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <div class="dropdown-menu"> <div class="container content-width"> <a href="/en-us/category/wireless-speakers/" id="wireless-speakers_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Wireless Speakers"> Shop All Wireless Speakers <i class="fa fa-chevron-right"></i> </a> <div class="row"> <ul class="row p-0 m-0 w-100" role="menu" aria-hidden="true" aria-label="wireless-speakers"> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-speakers/zeppelin-pro/301026.html" id="zeppelin-pro-edition" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw1d7851af/nav/nav_standard-Zeppelin-pro-2_836213.png" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw7b782a12/nav/mobile-nav/nav_thumbnail-Zeppelin-pro_mobile_836213.png" alt="Zeppelin Pro Edition" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Zeppelin Pro Edition</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-speakers/zeppelin-2021-mclaren/300984.html" id="zeppelin-mclaren" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwb63af908/nav/nav_promo-image_zeppelin-mclaren.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw07b664ca/nav/mobile-nav/nav_mobile_zeppelin-mclaren.png" alt="Zeppelin McLaren Edition" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Zeppelin McLaren Edition</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-speakers/zeppelin/150242.html" id="zeppelin" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwf786a686/nav/nav_promo-image_zeppelin.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw1e6a45d9/nav/mobile-nav/nav_mobile_zeppelin.png" alt="Zeppelin" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Zeppelin</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/sound-bars/panorama-3/150243.html" id="panorama-3" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw64a95f6a/nav/nav_promo-image_panorama-3.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwd0846942/nav/mobile-nav/nav_mobile_panorama3.png" alt="Panorama 3" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Panorama 3</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/formation-series/" id="formation-series" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw9db34b87/nav/nav_promo-image_formation-series.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Formation Series</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> </div> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/category/wireless-home-theatre/" id="wireless-home-theatre" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw6e25e978/nav/nav_promo-image_wireless-home-theater.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw165b6772/nav/mobile-nav/nav_mobile_wireless-home-theater.png" alt="Wireless Home Theater" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Wireless Home Theater</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/multi-room-audio/" id="multi-room-audio" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw43953e57/nav/nav_promo-image_multi-room-audio.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw2d171412/nav/mobile-nav/nav_mobile_multiroom-audio.png" alt="Multiroom Audio" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Multiroom Audio</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/category/accessories/" id="accessories-ws" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw5e3afc5f/nav/nav_promo-image_accessories.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Accessories</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> </div> </ul> <div class="category-asset"> <div class="content-asset"> <div class="mega-menu--default-asset"> <img class="mega-menu--default-asset-img" alt="Wireless Speakers" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwa4755237/nav/nav_standard-Zeppelin-pro-1_836213.png" title="wireless speakers" /> </div> </div>  </div> <div class="category-image"></div> </div> </div> </div> </li> <li class="nav-item nav-item-product dropdown position-static " role="presentation"> <a href="/en-us/category/headphones/" id="headphones" class="nav-link dropdown-toggle d-flex align-items-center justify-content-between" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" > <span class="nav-link--category-name">Headphones</span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <div class="dropdown-menu"> <div class="container content-width"> <a href="/en-us/category/headphones/" id="headphones_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Headphones"> Shop All Headphones <i class="fa fa-chevron-right"></i> </a> <div class="row"> <ul class="row p-0 m-0 w-100" role="menu" aria-hidden="true" aria-label="headphones"> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/over-ear-headphones/" id="over-ear-headphones" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw93f5b201/nav/nav_promo-image_over-ear-headphones.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Over-Ear Headphones</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <ul class="p-0 dropdown-menu--nested"> <li class="category-item category-item-nested category-item-nested-shop-all m-0" role="presentation"> <a href="/en-us/category/over-ear-headphones/" id="headphones_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Headphones"> Shop All <i class="fa fa-chevron-right shop-all-icon"></i> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/headphones/px8-mclaren/300494ML.html" id="px8-mclaren" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw2436a556/nav/nav_promo-image_px8-mclaren.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw52d6c25f/nav/mobile-nav/nav_mobile_px8-mclaren.png" alt="Px8 McLaren Edition" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Px8 McLaren Edition</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/over-ear-headphones/px8/300494.html" id="px8" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw2c9a9371/nav/Px8_FG_Desktop-min.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw010ed29a/nav/mobile-nav/Px8-FG-Mobile-right-min.png" alt="Px8" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Px8</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/over-ear-headphones/px7-s2e/300866.html" id="px7-s2-e" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw5e9d711c/nav/Px7_S2e_RR_Desktop-min.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw269024a5/nav/mobile-nav/Px7S2e-RR-Mobile-right-min.png" alt="Px7 S2e" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Px7 S2e</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/over-ear-headphones/px7-s2/300493.html" id="px7-s2" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw28320056/nav/nav_promo-image_px7-s2.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwd754f69c/nav/mobile-nav/nav_mobile_px7-s2.png" alt="Px7 S2" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Px7 S2</span> </span> </a> </li> </ul> </li> </div> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/wireless-earbuds/" id="wireless-earbuds" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw0d13e9f7/nav/nav_desktop-headphone-wireless-earbuds-min.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Wireless Earbuds</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <ul class="p-0 dropdown-menu--nested"> <li class="category-item category-item-nested category-item-nested-shop-all m-0" role="presentation"> <a href="/en-us/category/wireless-earbuds/" id="headphones_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Headphones"> Shop All <i class="fa fa-chevron-right shop-all-icon"></i> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-earbuds/pi8/300965.html" id="pi8" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw6f0ada01/nav/nav_desktop_pi8-min.png" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwfb9cdaf9/nav/mobile-nav/nav_mobile_pi8-min.png" alt="Pi8" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Pi8</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-earbuds/pi6/300966.html" id="pi6" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwbdd88eb0/nav/nav_desktop_pi6-min.png" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw033239c2/nav/mobile-nav/nav_mobile_pi6-min.png" alt="Pi6" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Pi6</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-earbuds/pi7-s2/300650.html" id="pi7-s2" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw558ad9d3/nav/nav_promo-image_pi7-s2.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw2cbd8e94/nav/mobile-nav/nav_mobile_pi7-S2.png" alt="Pi7 S2" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Pi7 S2</span> </span> </a> </li> <li class="category-item category-item-nested m-0" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/wireless-earbuds/pi5-s2/300649.html" id="pi5-s2" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch " tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwa32a8e65/nav/nav_promo-image_pi5-s2.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw045f7c4f/nav/mobile-nav/nav_mobile_pi5-s2.png" alt="Pi5 S2" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Pi5 S2</span> </span> </a> </li> </ul> </li> </div> </ul> <div class="category-asset"> <div class="content-asset"> <div class="mega-menu--default-asset"> <img class="mega-menu--default-asset-img" alt="Headphones" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw7a55aa9e/nav/nav_promo-image_headphones.jpg" title="headphones" /> </div> </div>  </div> <div class="category-image"></div> </div> </div> </div> </li> <li class="nav-item nav-item-product dropdown position-static " role="presentation"> <a href="/en-us/category/sound-bars/" id="sound-bars" class="nav-link dropdown-toggle d-flex align-items-center justify-content-between" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" > <span class="nav-link--category-name">Sound Bars</span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <div class="dropdown-menu"> <div class="container content-width"> <a href="/en-us/category/sound-bars/" id="sound-bars_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Sound Bars"> Shop All Sound Bars <i class="fa fa-chevron-right"></i> </a> <div class="row"> <ul class="row p-0 m-0 w-100" role="menu" aria-hidden="true" aria-label="sound-bars"> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/sound-bars/panorama-3/150243.html" id="panorama3" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw64a95f6a/nav/nav_promo-image_panorama-3.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw2c5c360b/images/panorama 1.png" alt="Panorama 3" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Panorama 3</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/product/sound-bars/formation-bar/150219.html" id="formation-bar" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw08a9b1fc/nav/nav_promo-image_formation-bar.jpg" > <span class="dropdown-item--img col-4 col-lg-12"> <img class="img-fluid" src="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwc8f80189/nav/mobile-nav/nav_mobile_formation-bar.png" alt="Formation Bar" loading="lazy"/> </span> <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Formation Bar</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> </div> </ul> <div class="category-asset"> <div class="content-asset"> <div class="mega-menu--default-asset"> <img class="mega-menu--default-asset-img" alt="Sound Bars" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwa82edb2b/nav/nav_promo-image_sound-bars.jpg" title="sound bars" /> </div> </div>  </div> <div class="category-image"></div> </div> </div> </div> </li> <li class="nav-item nav-item-product dropdown position-static " role="presentation"> <a href="/en-us/category/outlet/" id="outlet" class="nav-link dropdown-toggle d-flex align-items-center justify-content-between" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" > <span class="nav-link--category-name">Outlet</span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <div class="dropdown-menu"> <div class="container content-width"> <a href="/en-us/category/outlet/" id="outlet_all" class="dropdown-menu--view-all" tabindex="0" title="Shop All Outlet"> Shop All Outlet <i class="fa fa-chevron-right"></i> </a> <div class="row"> <ul class="row p-0 m-0 w-100" role="menu" aria-hidden="true" aria-label="outlet"> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/recertified/" id="recertified" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Recertified</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="/en-us/category/sale/" id="sale" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Sale</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> </div> </ul> <div class="category-asset"> <div class="content-asset"> <div class="mega-menu--default-asset"> <img class="mega-menu--default-asset-img" alt="Outlet" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw91f594ad/nav/nav_promo-image_px7-s2.jpg" title="outlet" /> </div> </div>  </div> <div class="category-image"></div> </div> </div> </div> </li> <li class="nav-item nav-item-product dropdown position-static first-right-item" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/about-us.html" id="about-us" class="nav-link dropdown-toggle d-flex align-items-center justify-content-between" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" > <span class="nav-link--category-name">About Us</span> <i class="fa fa-chevron-right d-lg-none"></i> </a> <div class="dropdown-menu"> <div class="container content-width"> <div class="row"> <ul class="row p-0 m-0 w-100" role="menu" aria-hidden="true" aria-label="about-us"> <div class="col"> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/our-story.html" id="our-story" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Our Story</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/about-us/collaborations.html" id="collaborations" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dwba6f45ab/nav/nav_promo-image_collaborations.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Collaborations</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/about-us/brand-partnerships.html" id="brand-partnerships" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw8f326449/nav/nav_promo-image_brand-partnerships.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Brand Partnerships</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/bowers-wilkins-music-app.html" id="music-app" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw7a38eaa2/nav/pi8-nav-music-app-min.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Bowers & Wilkins Music App</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> <div class="d-none d-md-block w-100"></div> <li class="category-item col-12 category-item-parent p-0 nav-item--nested" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/blog.html" id="stories-in-sound" role="menuitem" class="row d-flex flex-row flex-lg-column justify-content-start align-items-stretch dropdown-link dropdown-toggle" tabindex="0" data-category-image="/on/demandware.static/-/Sites-site-catalog-bowers-us/default/dw77424b2b/nav/nav_promo-image_blog.jpg" > <span class="dropdown-item--copy col-8 col-lg-12 d-flex flex-column align-items-stretch justify-content-center"> <span class="dropdown-item--title d-block w-100">Blog</span> </span> <i class="fa fa-chevron-right d-lg-none"></i> </a> </li> </div> </ul> <div class="category-asset"> <div class="content-asset"> <div class="mega-menu--default-asset"> <img class="mega-menu--default-asset-img" alt="About Us" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw1a150ab4/nav/nav_promo-image_about-us.jpg" title="about us" /> </div> </div>  </div> <div class="category-image"></div> </div> </div> </div> </li> <li class="nav-item nav-item-" role="presentation"> <a href="https://www.bowerswilkins.com/en-us/support/contact-us.html" id="support" class="nav-link" tabindex="0"> <span class="nav-link--category-name">Support</span> </a> </li> </ul> </div> </nav> <div class="navbar-utility d-flex flex-column flex-lg-row align-items-start align-items-lg-center justify-content-start justify-content-lg-end"> <div class="search hidden-md-down"> <a href="javascript:void(0);" id="header-search" class="navbar-utility--link search-toggle dropdown-toggle" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" tabindex="0" aria-label="Search"><i class="fa fa-search" aria-hidden="true"></i></a> </div> <div class=""> <div class="user"> <a href="https://www.bowerswilkins.com/en-us/account" class="navbar-utility--link" role="button" aria-label="My Account"> <i class="fa fa-user" aria-hidden="true"></i> <span class="user-message navbar-utility--text">My Account</span> </a> </div> </div> <div class=" d-lg-none"> <a href="/on/demandware.store/Sites-bowers_us-Site/en_US/Page-Show?cid=findaretailer" class="location" title="Find a Retailer"> <i class="fa fa-map-marker-alt"></i> <span class="navbar-utility--text">Find a Retailer</span> </a> </div> <div class="minicart hidden-md-down" data-action-url="/on/demandware.store/Sites-bowers_us-Site/en_US/Cart-MiniCartShow"> <div class="minicart-total"> <a class="navbar-utility--link minicart-link" href="https://www.bowerswilkins.com/en-us/cart" title="Cart 0 Items" aria-label="Cart 0 Items"> <i class="minicart-icon fa fa-shopping-cart"></i> <span class="minicart-quantity d-none"> 0 </span> </a> </div> </div> </div> </div> </div> </div> <div class="site-search" aria-label="header-search"> <div class="site-search-content container content-width"> <form role="search" class="row justify-content-start justify-content-md-center position-relative" action="/en-us/search" method="get" name="simpleSearch"> <button type="button" name="close-button" class="fa fa-times site-search-close" aria-label="Close"></button> <div class="site-search-input col-11 col-md-8"> <input class="form-control search-field headline4" type="text" name="q" value="" placeholder="Search (keywords,etc)" aria-label="label.searchaccessibility" autocomplete="off" /> <button type="submit" name="search-button" class="fa fa-search site-search-submit" aria-label="Submit search keywords"></button> </div> <div class="suggestions-wrapper w-100" data-url="/on/demandware.store/Sites-bowers_us-Site/en_US/SearchServices-GetSuggestions?q="></div> <input type="hidden" value="null" name="lang" /> </form> </div> </div> </nav>  <div class="position-relative container"> <div class="popover popover-bottom popover-minicart modal-cart"></div> </div> </header> <div role="main" id="maincontent"> <div class="storepage" id="shop-support"> <div class="experience-region experience-main"><div class="experience-component experience-aSortFirst_sound_united_layouts-oneColumn"> <div class="one-column-layout" data-animate="false"> <div class="one-column-layout-container bg-none pt-large pb-small"> <div class="row" > <div class="columnContent col-12 col-md-8 offset-md-2"><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div class="title-container container content-width text-center text-md-undefined theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline1">Online Order Support</h2> </div> </div> <style> </style> <div class=" "> </div> </div></div></div> </div> </div> </div> </div><div class="experience-component experience-aSortFirst_sound_united_layouts-oneColumn"> <div class="one-column-layout" data-animate="false"> <div class="one-column-layout-container bg-none pt-none pb-small"> <div class="row" > <div class="columnContent col-12 col-md-8 offset-md-2"><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline6">Find easy answers related to order support in our FAQs below:</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><ul><li><a href="#cancel" target="_self" data-link-type="external" data-link-label="#cancel">Cancel or amend an order</a></li><li><a href="#preordering" target="_self" data-link-type="external" data-link-label="#preordering">Preordering a product</a></li><li><a href="https://www.bowerswilkins.com/en-us/support/shipping-policy.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Shipping Policy" data-content-page-id="shipping-policy">Shipping policy</a></li><li><a href="https://www.bowerswilkins.com/en-us/login" target="_blank" rel="noopener noreferrer" data-link-type="external" data-link-label="https://www.bowerswilkins.com/en-us/login">Track your order</a></li><li><a href="#shopping" target="_self" data-link-type="external" data-link-label="#shopping">Shopping with us</a></li><li><a href="https://www.bowerswilkins.com/en-us/warranty.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Warranty" data-content-page-id="warranty">Warranty</a></li><li><a href="https://www.bowerswilkins.com/en-us/support/contact-us.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Contact Us" data-content-page-id="contact-us">Contacting us</a></li><li><a href="#missing" target="_self" data-link-type="external" data-link-label="#missing">Missing, incomplete or damaged orders</a></li><li><a href="#price" target="_self" data-link-type="external" data-link-label="#price">Price adjustment / Price match</a></li><li><a href="#returns" target="_self" data-link-type="external" data-link-label="#returns">Returns</a></li><li><a href="#refund" target="_self" data-link-type="external" data-link-label="#refund">Refund policy</a></li><li><a href="#repairs" target="_self" data-link-type="external" data-link-label="#repairs">Repairs</a></li><li><a href="#privacy" target="_self" data-link-type="external" data-link-label="#privacy">Privacy and security</a></li><li><a href="#supportaccounts" target="_self" data-link-type="external" data-link-label="#supportaccounts">Support accounts</a></li></ul></div> </div> </div> </div></div></div> </div> </div> </div> </div><div class="experience-component experience-aSortFirst_sound_united_layouts-oneColumn"> <div class="one-column-layout" data-animate="false"> <div class="one-column-layout-container bg-none pt-none pb-medium"> <div class="row" > <div class="columnContent col-12 col-md-8 offset-md-2"><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=cancel class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Cancel or amend an order </h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p><strong></strong></p><p><strong>I want to cancel an order</strong></p><p><strong></strong></p><p>It may be possible to cancel your order before it has been shipped, depending on its status.</p><p>Please <a href="https://www.bowerswilkins.com/en-us/support/contact-us.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Contact Us" data-content-page-id="contact-us">contact us</a> with your order number as soon as possible, so we can check the status & advise.</p><p>However, if your order is with our fulfilment partner or has already been shipped, we will be unable to cancel your order. Please follow the instructions in our <a href="https://www.bowerswilkins.com/en-us/support/return-policy.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Return Policy" data-content-page-id="return-policy">Return policy</a>.</p><p><br></p><p><strong>Amending an order</strong> </p><p><br></p><p>If you'd like to add products to your order, please place a new order for these items. </p><p>Need to change the delivery address? Please <a href="https://www.bowerswilkins.com/en-us/support/contact-us.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Contact Us" data-content-page-id="contact-us" style="color: var(--skin-link-color); background-color: rgb(239, 239, 239);">contact us</a>, so we can check the status & advise if this is possible</p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=preordering class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Preordering a product</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p>We may from time to time offer pre-orders on products. In these cases, a future estimated shipping date is quoted once the product is added to your cart & throughout checkout. The estimated shipping date is an indication of when the product will be dispatched from our fulfillment center. The dates stated under Shipping Timeline on our <a data-content-page-id="shipping-policy" data-link-label="Shipping Policy" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/shipping-policy.html">shipping policy</a> start from the estimated shipping date quoted. </p><p><br></p><p>Occasionally, we will quote estimated shipping dates, then learn we are unable to meet the shipping date previously communicated. In these rare cases, we will notify of the new shipping date. If the new/revised shipping date is not agreeable and your order hasn’t been passed to our warehouse, you can cancel your order by contacting <a data-content-page-id="contact-us" data-link-label="Contact Us" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/contact-us.html">Customer Care</a>. </p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=shopping class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Shopping with us </h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p><br></p><p><strong>Billing Addresses</strong> </p><p><br></p><p>For card verification, you must enter the billing address exactly as it appears on your card statement. At this time, we can only accept payments from cards registered to a U.S. address. We cannot accept APO/FPO or PO Boxes as a shipping address. </p><p><br></p><p><strong>Payment Methods</strong> </p><p><br></p><p>Bowers & Wilkins accepts the below payment methods. We take security very seriously and all payment information that is transmitted from your computer to our systems is encrypted using the latest Secure Socket Layer (SSL) security. </p><p><br></p><p><span style="color: rgb(12, 53, 18);"><img src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dw61dfa3b0/support/payment-methods-us-600px.png" alt="Payment Methods"></span></p><p><br></p><p><strong>Tax</strong></p><p><strong></strong></p><p>We collect sales tax in accordance with state laws. This will be calculated automatically at checkout. Sales tax will be added to all states within the United States that have statewide sales tax.</p><p><br></p><p><strong>Gift with purchase </strong></p><p><strong></strong></p><p>Occasionally we offer a gift with purchase when you buy a specific item or spend a specific amount. This offer is valid only for orders placed directly on <a href="https://www.bowerswilkins.com/en-us/" target="_blank" rel="noopener noreferrer" data-link-type="external" data-link-label="bowerswilkins.com">bowerswilkins.com</a> for a specified time while supplies last. Please note that a gift may not be substituted for an equivalent product, or an equivalent cash amount. In the case that you return a product that qualifies for the gift, you must include the gift in the return. Failure to do so will result in a charge for the full value of the gift product.</p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=missing class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Missing, incomplete or damaged orders</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p><br></p><p><strong>My order hasn’t arrived</strong></p><p><strong></strong></p><p>If your order hasn't arrived you can check the status <a href="https://www.bowerswilkins.com/en-us/login" target="_blank" rel="noopener noreferrer" data-link-type="external" data-link-label="online">online</a> or via the link in your dispatch notification email.</p><p>If your order has been shipped but hasn't arrived within the expected time period contact <a href="https://www.bowerswilkins.com/en-us/support/contact-us.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Contact Us" data-content-page-id="contact-us">Customer Care</a> and quote your order number. Please note some deliveries may experience unavoidable delays beyond our reasonable control.</p><p><br></p><p><strong>My order is incomplete</strong></p><p><strong></strong></p><p>Multiple items may arrive separately – however if there are items missing in your order, contact <a href="https://www.bowerswilkins.com/en-us/support/contact-us.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Contact Us" data-content-page-id="contact-us">Customer Care</a> and quote your order number.</p><p><br></p><p><strong>My order is damaged</strong></p><p><strong></strong></p><p>If you receive a damaged product, please send it back to us via our <a href="https://www.bowerswilkins.com/en-us/support/return-policy.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Return Policy" data-content-page-id="return-policy">Return policy</a> to obtain a refund. We will arrange an exchange or refund as soon as possible.</p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=price class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Price adjustment/Price match </h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p><br></p><p><strong>Price adjustment</strong></p><p><br></p><p>We will happily adjust the price of an item purchased on bowerswilkins.com if the price decreases within the return period. Please contact our <a data-content-page-id="contact-us" data-link-label="Contact Us" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/contact-us.html">Customer Care Team</a> for more information.  </p><p><br></p><p><strong>Price match</strong></p><p><br></p><p>Additionally, Bowers & Wilkins is offering a price match on qualifying Bowers & Wilkins products (“Price Match”), subject to terms and conditions.  </p><p><br></p><p>View our<span style="color: windowtext;"> </span><a data-link-label="Price Match Policy" data-link-type="external" target="_self" href="https://www.bowerswilkins.com/en-us/price-match.html">Price Match Policy</a>.</p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=returns class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Returns</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p>Bowers & Wilkins engineers its products to provide consistently great sound. Try our products at home for 30 days and find out why we’re the best in our field for top quality audio when you shop directly with us.</p><p><br></p><p>If for any reason you feel our products aren’t right simply return it to us free within 30 days for a full refund excluding any shipping charges. Please ensure items are returned in original packaging and include all original content.</p><p><br></p><p>View our <a data-content-page-id="return-policy" data-link-label="Return Policy" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/return-policy.html">Return policy</a> for further instructions.</p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=refund class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Refund policy</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p>To enable us to process your refund, please ensure all items are returned in original packaging and include all original content. Any missing items may delay your refund.</p><p><br></p><p>Once received, we will send you an email confirmation. If your return meets all requirements, a credit will be issued to your original payment method. If a credit is issued, it may take up to 10 business days for the funds to appear in your account. Please note that times vary based on your financial institution.</p><p><br></p><p>Question about your Affirm refund please visit their <a data-link-label="https://helpcenter.affirm.com/s/article/about-refunds" data-link-type="external" rel="noopener noreferrer" target="_blank" href="https://helpcenter.affirm.com/s/article/about-refunds">FAQ page</a> about refunds. For further assistance please contact Affirm directly by dialing toll-free number: (855) 423-3729. Note Affirm will not process any credits before your first payment is due.</p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=repairs class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Repairs</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p>Before arranging the repair of an apparently faulty or broken product, please visit our <a data-content-page-id="contact-us" data-link-label="Contact Us" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/contact-us.html">product support</a> section for help and guidance from our team.</p><p><br></p><p>If your product was purchased less than 30 days ago, you can return it for a refund. View our <a data-content-page-id="return-policy" data-link-label="Return Policy" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/return-policy.html">Return policy</a>. After that time, a product can be repaired according to its <a data-content-page-id="warranty" data-link-label="Warranty" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/warranty.html">Warranty conditions</a>.</p><p><br></p><p>To arrange a repair (on a product purchased more than 30 days ago), please contact <a data-content-page-id="contact-us" data-link-label="Contact Us" data-link-type="page" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/support/contact-us.html">Customer Care</a>. </p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=privacy class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Privacy and security</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p>We take security very seriously and all credit card information that is transmitted from your computer to our systems is encrypted using the latest Secure Socket Layer (SSL) security.</p><p><br></p><p><a href="https://www.bowerswilkins.com/en-us/support/privacy-policy.html" target="_blank" rel="noopener noreferrer" data-link-type="page" data-link-label="Privacy Policy" data-content-page-id="privacy-policy">View full privacy and security information</a></p></div> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-divider"><div class="container hr-container"> <div class="row justify-content-center"> <div class="col-12"> <hr class="bg-light"/> </div> </div> </div></div><div class="experience-component experience-aSortFirst_sound_united_components-titleContent"> <div id=supportaccounts class="title-container container content-width text-center text-md-left theme-dark"> <div class="animated-item" data-scroll-reveal="fade up fast each"> <div class="title-text"> <h2 class="headline4">Support accounts</h2> </div> </div> <style> </style> <div class=" with-text"> <div class="animated-item" data-scroll-reveal="fade up fast"> <div class="paragraph-text p-regular"><p><br></p><p><strong>Order support</strong></p><p><br></p><p>Create an <a data-link-label="order support account here" data-link-type="external" rel="noopener noreferrer" target="_blank" href="https://www.bowerswilkins.com/en-us/login?rurl=1">order support account here</a> to keep track of your purchases. </p><p><br></p><p><strong>Product support</strong></p><p><br></p><p>To register your items and keep a record of questions you submit to please <a data-link-label="create a product support account here" data-link-type="external" rel="noopener noreferrer" target="_blank" href="https://support.bowerswilkins.com/app/utils/login_form">create a product support account here</a>.</p></div> </div> </div> </div></div></div> </div> </div> </div> </div></div> </div> </div> <footer id="footercontent"> <div class="container content-width"> <div class="footer-container row"> <div class="social-icons"> <div class="content-asset"> <p class="p-large d-none d-md-block">Never miss a beat. 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d="M560.47,240c0,26.31-4.24,51.63-12.09,75.34h-103.03c3.77-24.09,5.72-49.42,5.72-75.34s-1.95-51.25-5.72-75.34h103.03c7.84,23.7,12.09,49.03,12.09,75.34Z"/> </svg></span> <span class="locale-name" data-countrycode=""> Global | English </span> </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> <div class="w-100"> <div class="site-details d-md-none"> <div class="content-asset"> <a href="https://www.bowerswilkins.com/en-us/" title="Go to home page"><img class="footer-logo" src="https://www.bowerswilkins.com/on/demandware.static/-/Library-Sites-bowers_northamerica_shared/default/dwedbc712e/logo-white.svg" alt="Brand Logo" /></a> <span> <a href="http://maps.apple.com/?q=33.14230004881336,-117.28242095993326" class="d-lg-none" title="Go to map of 5541 Fermi Court Carlsbad, CA 92008">5541 Fermi Court Carlsbad, CA 92008</a> <span class="d-none d-lg-block">5541 Fermi Court Carlsbad, CA 92008</span> </span> <span><a href="tel:18003703740" title="Call 1-800 370 3740">1-800 370 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