Help on your suspended Twitter account

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class="ct01-columns aem-GridColumn aem-GridColumn--default--12"> <div class="ct01 twtr-padding__group--top twtr-padding__paragraph--bottom "> <div class="ct01__content twtr-container "> <div class="ct01__item twtr-grid "> <div class="ct01__column twtr-col-md-10 twtr-offset-1-md none "> <div class="ct01__wrapper "> <div class="u11__breadcrumbs twtr-component-space--md twtr-component twtr-component--first"> <div class="u11" data-chevron-svg="<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" aria-hidden="true" focusable="false"> <path opacity="0" d="M0 0h24v24H0z"/> <path d="M20.207 14.543l-7.5-7.5c-.39-.39-1.023-.39-1.414 0l-7.5 7.5c-.39.39-.39 1.023 0 1.414.195.195.45.293.707.293s.512-.098.707-.293L12 9.164l6.793 6.793c.195.195.45.293.707.293s.512-.098.707-.293c.39-.39.39-1.023 0-1.414z"/> </svg> " data-ellipses-svg="<svg width="10" height="2" viewBox="0 0 10 2" fill="none" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false"> <path d="M0.119995 1.77397H1.674V0.219971H0.119995V1.77397Z" fill="#B6C4CE"/> <path d="M4.21648 1.77397H5.77048V0.219971H4.21648V1.77397Z" fill="#B6C4CE"/> <path d="M8.31296 1.77397H9.86696V0.219971H8.31296V1.77397Z" fill="#B6C4CE"/> </svg> " data-theme-color="light" data-page-title="About suspended accounts" data-breadcrumbs-json="[ { "title": "Help Center", "path": "https://help.twitter.com/" }, { "title": "Suspended accounts", "path": "https://help.twitter.com/en/managing-your-account#suspended-accounts" }, { "title": "About suspended accounts", "path": "https://help.twitter.com/en/managing-your-account/suspended-twitter-accounts" } ]"> </div> <script type="application/ld+json"> { "@context": "https://web.archive.org/web/20230630194512/http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "name": "Help Center", "position": 1, "item": "https://web.archive.org/web/20230630194512/https://help.twitter.com/" }, { "@type": "ListItem", "name": "Suspended accounts", "position": 2, "item": "https://web.archive.org/web/20230630194512/https://help.twitter.com/en/managing-your-account#suspended-accounts" }, { "@type": "ListItem", "name": "About suspended accounts", "position": 3, "item": "https://web.archive.org/web/20230630194512/https://help.twitter.com/en/managing-your-account/suspended-twitter-accounts" } ] } </script> </div> <div class="b01-headline twtr-component"> <div class="b01 twtr-component-space--md"> <div class="b01__item"> <div class="b01__copy "> <h1 class="b01__headline twtr-type--headline-xxl twtr-color--gray-900 "> About suspended accounts </h1> </div> </div> </div> </div> <div class="b12-horizontal-rule twtr-component"> <div class=" b12 b12-thickness--base twtr-color-border--dark-gray-neutral twtr-margin__block--top twtr-margin__block--bottom"> </div> </div> <div class="b27-spacing twtr-component"> <div class="b27 "> </div></div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component--last twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p>We’re committed to moderating the public conversation and creating a safe environment for everyone on Twitter. We may suspend accounts that violate the <a href="/web/20230630194512/https://help.twitter.com/en/rules-and-policies/twitter-rules.html" target="_blank" rel="nofollow noopener noreferrer">Twitter Rules</a>. </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ct01-columns aem-GridColumn aem-GridColumn--default--12"> <div class="ct01 twtr-padding__group--top twtr-padding__section--bottom "> <div class="ct01__content twtr-container "> <div class="ct01__item twtr-grid "> <div class="ct01__column twtr-col-md-8 twtr-offset-2-md none "> <div class="ct01__wrapper "> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component twtr-component--first"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <ul><li><a href="#why-might-Twitter-account-suspended" rel="nofollow">Why might my Twitter account be suspended?</a></li><li><a href="#how-to-unsuspend-Twitter-account" rel="nofollow">How to unsuspend your Twitter account</a></li><li><a href="#how-to-deactivate-suspended-account" rel="nofollow">How to deactivate your suspended account</a></li><li><a href="#request-copy-personal-info" rel="nofollow">How to request a copy of your personal information</a></li><li><a href="#twitter-rules" rel="nofollow">More about the Twitter Rules</a></li></ul> </div> </div> <div class="b09-scroll-anchor twtr-component"> <span class="b09" id="why-might-Twitter-account-suspended"> </span> </div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p><b><span class="twtr-type--bold-500r">Why might my Twitter account be suspended?</span></b></p> <p><span class="twtr-type--roman-200r">Learn more about some of the reasons for suspension: </span></p> <p><span class="twtr-type--roman-200r"><b>Spam: </b>Most of the accounts we suspend are suspended because they are spammy, or just plain fake, and they introduce security risks for Twitter and for everyone using Twitter. These types of accounts are against our <a href="/web/20230630194512/https://help.twitter.com/en/rules-and-policies/twitter-rules.html" target="_blank" rel="nofollow noopener noreferrer">Twitter Rules</a>. Sometimes a real person’s account gets suspended by mistake, and in those cases we’ll work with the person to make sure the account is unsuspended.</span></p> <p><span class="twtr-type--roman-200r"><b>Account security at risk: </b>If we suspect an account has been hacked or compromised, we may suspend it until it can be secured and restored to the account owner in order to reduce potentially malicious activity caused by the compromise.</span></p> <p><span class="twtr-type--roman-200r"><b>Abusive Tweets or behavior: </b>We may suspend an account if it has been reported to us as violating our <a href="/web/20230630194512/https://help.twitter.com/en/rules-and-policies/twitter-rules.html" target="_blank" rel="nofollow noopener noreferrer">Twitter Rules</a> surrounding abuse. When an account engages in abusive behavior, like sending threats to others or impersonating other accounts, we may suspend it temporarily or, in some cases, permanently.</span></p> </div> </div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p><span class="twtr-color--gray-600"><span class="twtr-color--gray-500"><b>Note: </b>In addition to showing <b>Account suspended</b> on a Twitter profile, we may add more details around why an account has been suspended.</span></span></p> </div> </div> <div class="b09-scroll-anchor twtr-component"> <span class="b09" id="how-to-unsuspend-Twitter-account"> </span> </div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p><span class="twtr-type--roman-200r"><b><span class="twtr-type--bold-500r">How to unsuspend your Twitter account</span></b></span></p> <p><span class="twtr-type--roman-200r">If you think that your account was mistakenly suspended, you may be able to unsuspend it.</span></p> <p><span class="twtr-type--roman-200r"><b>Take steps to unsuspend your account. </b>If you log in and see prompts that ask you to provide your <a href="/web/20230630194512/https://help.twitter.com/en/managing-your-account/how-to-add-a-phone-number-to-your-account.html" target="_blank" rel="nofollow noopener noreferrer">phone number</a> or confirm your email address, follow the instructions to get your account unsuspended.</span></p> <p><span class="twtr-type--roman-200r"><b>Are you seeing a message that your account is locked?</b> Your account may also be temporarily disabled in response to reports of spammy or abusive behavior. For example, you may be prevented from Tweeting from your account for a specific period of time or you may be asked to verify certain information about yourself before proceeding. Get <a href="/web/20230630194512/https://help.twitter.com/en/managing-your-account/locked-and-limited-accounts.html" target="_blank" rel="nofollow noopener noreferrer">help unlocking your account</a>.</span></p> <p><span class="twtr-type--roman-200r"><b>File an appeal and we may be able to unsuspend your account.</b> If you are unable to unsuspend your own account using the instructions above and you think that we made a mistake suspending or locking your account, you can appeal. First, log in to the account that is suspended. Then, open a new browser tab and <a href="https://web.archive.org/web/20230630194512/https://help.twitter.com/forms/general?subtopic=suspended" target="_blank" rel="nofollow noopener noreferrer">file an appeal</a>. </span></p> </div> </div> <div class="b09-scroll-anchor twtr-component"> <span class="b09" id="how-to-deactivate-suspended-account"> </span> </div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p><span class="twtr-type--roman-200r"><b><span class="twtr-type--bold-500r">How to deactivate your suspended account</span></b></span></p> <p><span class="twtr-type--roman-200r">In order to deactivate your account, you'll first need to <a href="https://web.archive.org/web/20230630194512/https://help.twitter.com/en/forms/account-access/appeals/redirect" rel="nofollow">file an appeal</a>. If you've appealed your suspension, and still need to deactivate your suspended account, please submit a request <a href="https://web.archive.org/web/20230630194512/https://help.twitter.com/forms/account-access/deactivate-or-close-account" target="_blank" rel="nofollow noopener noreferrer">here</a>. Requests can also be addressed to the contacts listed under the “How To Contact Us” section of our Privacy Policy.</span></p> <p><span class="twtr-type--roman-200r"><span class="twtr-color--gray-500"><b>Note: </b>Twitter might retain some information on your deactivated account to insure the safety and security of its platform and users. More information can be found</span> <a href="https://web.archive.org/web/20230630194512/https://help.twitter.com/rules-and-policies/data-processing-legal-bases" target="_blank" rel="nofollow noopener noreferrer">here</a><span class="twtr-color--gray-500">.</span></span></p> <p> </p> </div> </div> <div class="b09-scroll-anchor twtr-component"> <span class="b09" id="request-copy-personal-info"> </span> </div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p><span class="twtr-type--roman-200r"><b><span class="twtr-type--bold-500r">How to request a copy of your personal information</span></b></span></p> <ul><li><span class="twtr-type--roman-200r">Suspended accounts can submit a request to access their information <a href="https://web.archive.org/web/20230630194512/https://help.twitter.com/forms/privacy" target="_blank" rel="nofollow noopener noreferrer">here.</a></span></li><li><span class="twtr-type--roman-200r">Requests can also be addressed to the contacts listed under the “<a href="https://web.archive.org/web/20230630194512/https://twitter.com/privacy#chapter4.5" target="_blank" rel="nofollow noopener noreferrer">How To Contact Us section of our Privacy Policy</a>”.</span></li></ul> <p> </p> </div> </div> <div class="b09-scroll-anchor twtr-component"> <span class="b09" id="twitter-rules"> </span> </div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <p><span class="twtr-type--roman-200r"><b><span class="twtr-type--bold-500r">More about the Twitter Rules</span></b></span></p> <p><span class="twtr-type--roman-200r">In the <a href="/web/20230630194512/https://help.twitter.com/en/rules-and-policies/twitter-rules.html" target="_blank" rel="nofollow noopener noreferrer">Twitter Rules</a>, we describe the circumstances that could lead to account suspension or other policy enforcement actions. Find more specifics about our <a href="/web/20230630194512/https://help.twitter.com/en/rules-and-policies/abusive-behavior.html" target="_blank" rel="nofollow noopener noreferrer">abusive behavior policy</a>.</span></p> <p><span class="twtr-type--roman-200r">Read some tips on <a href="/web/20230630194512/https://help.twitter.com/en/rules-and-policies/twitter-rules-and-best-practices.html" target="_blank" rel="nofollow noopener noreferrer">best practices for using Twitter</a> (information about how many users you can follow, how to participate in Trends, how many replies to a single account are too many, etc.).</span></p> <p> </p> </div> </div> <div class="ct19-rich-text-container twtr-component"> <div class="ct19__module Module "> <div class="ct19__module-header Module-header"> <span class="ct19__module-header-text Module-title twtr-color--gray-0"> Expert opinions </span> </div> <div class="ct19__module-body Module-body"> <div class="ct19__module-body-content"> <div> <div class="b02-rich-text-v2 twtr-rte-v2 twtr-component--last twtr-component twtr-component--first"> <div class="b02-v2 twtr-rte-spacing--200 twtr-type--roman-200r twtr-color--gray-900 twtr-component-space--md"> <ul><li><span class="twtr-type--roman-200r">We’re working toward a better Internet for everyone. Read about the <a href="https://web.archive.org/web/20230630194512/https://blog.twitter.com/en_us/topics/company/2021/saferinternetday2021togetherforabetterinternet" target="_blank" rel="nofollow noopener noreferrer">safety of Twitter and the health of public conversation</a> in the words of Twitter Spain’s Head of Public Policy.</span></li><li><span class="twtr-type--roman-200r">Transparency is core to the work we do. Learn more about our <a href="https://web.archive.org/web/20230630194512/https://blog.twitter.com/en_us/topics/company/2020/new-transparency-center" target="_blank" rel="nofollow noopener noreferrer">Twitter Transparency Center</a>.</span></li></ul> </div> </div> </div> </div> </div> </div></div> <div class="b12-horizontal-rule twtr-component"> <div class=" b12 b12-thickness--base twtr-color-border--dark-gray-neutral twtr-margin__block--top twtr-margin__block--bottom"> </div> </div> <div class="b01-headline twtr-component"> <div class="b01 twtr-component-space--md"> <div class="b01__item"> <div class="b01__copy "> <h4 class="b01__headline twtr-type--headline-md inherit "> Share this article </h4> </div> </div> </div> </div> <div class="b24-share-tweet twtr-component"> <div class="b24__wrapper twtr-spacing--pbr-700"> <button class="b24 b24--btn b24--gray-50 b24--jumbo" data-text="About suspended accounts" type="button"> <div class="b24__icon"> <svg width="22" height="18" viewbox="0 0 22 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Help on your suspended Twitter account