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data-bi-name="contributors" title="View all contributors">14 contributors</button></li> </ul> </div> <div id="user-feedback" class="margin-block-xxs display-none-print" data-hide-on-archived><button id="user-feedback-button" data-test-id="conceptual-feedback-button" class="button button-sm button-clear button-primary" type="button" data-bi-name="user-feedback-button" data-user-feedback-button> <span class="icon" aria-hidden="true"> <span class="docon docon-like"></span> </span> <span>Feedback</span> </button> </div> </div> <nav id="center-doc-outline" class="doc-outline is-hidden-desktop display-none-print margin-bottom-sm" data-bi-name="intopic toc" aria-label="In this article"> <h2 id="ms--in-this-article" class="title is-6 margin-block-xs">In this article</h2> </nav> <article id="faq" class="has-body-background is-full-height"> <div class="content margin-top-xs"> <p>This article contains answers to frequently asked questions about domains in Microsoft 365.</p> <p>Check out <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/?linkid%3D2197659" data-linktype="external">Microsoft 365 small business help</a> on YouTube.</p> <p>If you can't find an answer to your question, let us know by leaving a comment and we'll add it to the list.</p> </div> <section id="faq-content-container" class="anchor-headings"> <h2 id="what-is-mx-priority" class="title is-2 margin-top-sm margin-bottom-xs">What is MX priority?</h2> <div class="content"> <p>Mail is delivered to the mail exchange server with the lowest preference number (highest priority), so the MX record you use for mail routing should have the lowest preference number, typically 0 or <em>High</em> priority.</p> <ul> <li><p>When you create an MX record, most DNS hosting providers require you to set the preference number.</p></li> <li><p>Some label the box <em>preference</em>, and some label it <em>priority</em>.</p></li> <li><p>Some require a number, and some ask you to select <em>Low</em>, <em>Medium</em>, or <em>High</em>.</p></li> <li><p>If you only have one MX record, any value is fine for priority or preference.</p></li> <li><p>If you have more than one, make sure the MX record for mail routing is higher priority than the one used for validating that you own the domain.</p></li> </ul> </div> <h2 id="how-can-i-validate-spf-records-for-my-domain" class="title is-2 margin-top-sm margin-bottom-xs">How can I validate SPF records for my domain?</h2> <div class="content"> <p>It's important that you have or create <strong>only one TXT record for SPF</strong>. If you already have an SPF record, you should append the new Microsoft 365 values to it, rather than create a new one. After you add or update your SPF record for Microsoft Email, you should check to make sure that the syntax is correct with one of these tools:</p> <ul> <li><p><a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=http://www.kitterman.com/spf/validate.html" data-linktype="external">SPF Record Testing Tools</a></p></li> <li><p><a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://dmarcian.com/spf-survey/" data-linktype="external">SPF Surveyor</a></p></li> <li><p><a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=http://digwebinterface.com/" data-linktype="external">Dig web interface</a></p></li> </ul> </div> <h2 id="what-is-a-domain-name" class="title is-2 margin-top-sm margin-bottom-xs">What is a domain name?</h2> <div class="content"> <p>A domain is a unique name that appears after the <strong>@</strong> sign in email addresses, and after <strong>www.</strong> in web addresses. It typically takes the form of your organization's name and a standard Internet suffix, such as <em>yourbusiness.com</em> or <em>stateuniversity.edu.</em></p> <p>Using a custom domain like "<strong>rob@contoso.com</strong>" with Microsoft 365 can help build credibility and recognition for your brand. It may also enhance your email reputation, depending on our email provider reducing the likelihood of your emails being marked as "spam".</p> <p>You can <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/admin/get-help-with-domains/buy-a-domain-name?view=o365-worldwide&_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="relative-path">buy a domain in Microsoft 365 and we will set it up automatically</a>, or you can buy or bring one you already own from a domain registrar.</p> </div> <h2 id="is-it-possible-to-connect-a-domain-with-personal-or-family-offerings" class="title is-2 margin-top-sm margin-bottom-xs">Is it possible to connect a domain with Personal or Family offerings?</h2> <div class="content"> <p>As a benefit of your Microsoft 365 Family or Microsoft 365 Personal subscription, you can create a personalized email address that is associated with your Outlook.com mailbox, for example, yourname@example.com. At the moment, we only support connecting domains managed by GoDaddy with Outlook.com. For more information, see <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://support.microsoft.com/office/get-a-personalized-email-address-in-microsoft-365-75416a58-b225-4c02-8c07-8979403b427b" data-linktype="external">Get a personalized email address in Microsoft 365</a>.</p> </div> <h2 id="what-happens-if-my-dns-provider-doesn-t-support-certain-record-types" class="title is-2 margin-top-sm margin-bottom-xs">What happens if my DNS provider doesn't support certain record types?</h2> <div class="content"> <p>If you manage your own DNS records and your DNS host does not support all the DNS records that Microsoft 365 needs, some Microsoft 365 features won't work. We recommend that you transfer your domain to a registrar that supports all required DNS records.</p> <p>Providers that support all required DNS records:</p> <ul> <li><p>Aruba.it</p></li> <li><p>Cloudflare</p></li> <li><p>Dynadot</p></li> <li><p>eNomCentral</p></li> <li><p>Europe Registry</p></li> <li><p>GoDaddy</p></li> <li><p>Hover</p></li> <li><p>INWX.com</p></li> <li><p>MyHosting.com</p></li> <li><p>Name.com</p></li> <li><p>Nearly Free Speech</p></li> <li><p>Nettica</p></li> <li><p>Network Information Center (NIC)</p></li> <li><p>Network Solutions</p></li> <li><p>Register.com</p></li> </ul> </div> <h2 id="how-do-i-set-or-change-the-default-domain-in-microsoft-365" class="title is-2 margin-top-sm margin-bottom-xs">How do I set or change the default domain in Microsoft 365?</h2> <div class="content"> <p>You must have at least one custom domain that adds to Microsoft 365 before you can choose a default domain.</p> <div data-moniker="o365-worldwide"> <ol> <li>In the admin center, go to the <strong>Settings</strong> > <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/p/?linkid%3D834818" target="_blank" data-linktype="external">Domains</a> page.</li> </ol> </div> <div data-moniker="o365-21vianet"> <ol> <li>In the admin center, go to the <strong>Settings</strong> > <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://go.microsoft.com/fwlink/p/?linkid%3D2007048" target="_blank" data-linktype="external">Domains</a> page.</li> </ol> </div> <ol start="2"> <li><p>On the <strong>Domains</strong> page, select the domain you want to set as the default for new email addresses.</p></li> <li><p>Select <strong>Set as default</strong>.</p></li> </ol> <div data-moniker="o365-worldwide"> <p>You cannot change the name of your initial <em>onmicrosoft.com</em> domain.</p> </div> <div data-moniker="o365-21vianet"> <p>You cannot change the name of your initial <em>partner.onmschina.cn</em> domain.</p> </div> <div class="NOTE"> <p>Note</p> <p>Changing the default domain does not impact user credentials or their access to applications or services. Changing the domain that a user is associated with impacts mail, online storage, and login credentials.</p> </div> </div> <h2 id="can-i-add-custom-subdomains-or-multiple-domains-to-microsoft-365" class="title is-2 margin-top-sm margin-bottom-xs">Can I add custom subdomains or multiple domains to Microsoft 365?</h2> <div class="content"> <div data-moniker="o365-worldwide"> <p>Yes. To add subdomains, you must manage your own DNS settings at your registrar's website. If you are letting Microsoft manage your DNS settings with NS records, or if you bought the domain from Microsoft, you can't add subdomains.</p> </div> <div data-moniker="o365-21vianet"> <p>Yes! To add subdomains, you must manage your own DNS settings at your registrar's website. If you are letting 21Vianet manage your DNS settings with NS records, you cannot add subdomains.</p> </div> <p>Typically, you could add up to 5,000 domains to your Microsoft 365 subscription.</p> <p>For example, you could add the domains contoso.com and contosomarketing.com, and then add the subdomains <code>www.contoso.com</code>, <code>www.partners.contoso.com</code>, <code>www.marketing.partners.contoso.com</code>, and so on.</p> <p>When you add a subdomain, it is automatically verified based on the parent domain that is being verified.</p> <p>When you add multiple domains to Microsoft 365, you can host any of the services (like email) on any of the domains you add. *When you change your email to Microsoft 365, by updating a domain's MX record, ALL email sent to that domain will start coming to Microsoft 365. *</p> <div data-moniker="o365-worldwide"> <div class="NOTE"> <p>Note</p> <p>If you added a contoso.com domain to a Microsoft 365 subscription, you can also add the subdomain xyz.contoso.com to another Microsoft 365 organization. When adding the subdomain, you are prompted to add a TXT record in the DNS hosting provider.</p> </div> </div> </div> <h2 id="how-do-i-transfer-a-domain-from-microsoft-365-to-another-host" class="title is-2 margin-top-sm margin-bottom-xs">How do I transfer a domain from Microsoft 365 to another host?</h2> <div class="content"> <p>For the procedure to transfer a domain, see <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/admin/get-help-with-domains/transfer-a-domain-from-microsoft-to-another-host?view=o365-worldwide&_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="relative-path">Transfer a domain from Microsoft to another host</a>.</p> </div> <h2 id="pilot-microsoft-365-from-my-custom-domain" class="title is-2 margin-top-sm margin-bottom-xs">Pilot Microsoft 365 from my custom domain</h2> <div class="content"> <p>For the procedure to pilot Microsoft 365 email functionality from a custom domain to a Microsoft 365 mailbox, see <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/admin/misc/pilot-microsoft-365-from-my-custom-domain?view=o365-worldwide&_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="relative-path">Pilot Microsoft 365 from my custom domain</a>.</p> </div> <h2 id="why-do-i-have-an--onmicrosoft-com--domain" class="title is-2 margin-top-sm margin-bottom-xs">Why do I have an "onmicrosoft.com" domain?</h2> <div class="content"> <p>Microsoft 365 creates a domain for you, like <em>contoso.onmicrosoft.com</em>, when you sign up with the service. The user ID that you create when you sign up includes the domain, like <em>alan@contoso.onmicrosoft.com</em>.</p> <p><strong>If you want to have your email look like <em>alan@contoso.com</em>:</strong> <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/admin/get-help-with-domains/buy-a-domain-name?view=o365-worldwide&_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="relative-path">buy the domain</a> or just follow the steps in <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/admin/setup/add-domain?view=o365-worldwide&_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="relative-path">Add your users and domain to Microsoft 365</a> if you own it already.</p> <ul> <li><p><strong>You can replace your onmicrosoft.com domain after sign-up.</strong> While you can鈥檛 rename or remove an existing onmicrosoft.com domain, you can <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/admin/setup/add-or-replace-your-onmicrosoftcom-domain?view=o365-worldwide&_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="relative-path">create a new one and make it your default onmicrosoft.com domain (your "fallback domain")</a>. For example, if the initial domain you chose was <em>fourthcoffee.onmicrosoft.com</em>, if needed you can create a new onmicrosoft.com domain called <em>fourthcoffeecorp.onmicrosoft.com</em> and set it to be your fallback domain.</p></li> <li><p><strong>You might not be able to change your SharePoint domain name.</strong> Your SharePoint domain name is based on your onmicrosoft.com domain name. The ability to <a href="https://learn-microsoft-com.translate.goog/en-us/sharepoint/change-your-sharepoint-domain-name?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="absolute-path">change the SharePoint domain name</a> is available for organizations whose total number of SharePoint sites and OneDrive accounts is fewer than 10,000. If you have more sites than that, a limited invite-based preview is available.</p></li> <li><p><strong>You can't remove your onmicrosoft.com domain.</strong> Microsoft 365 needs to keep it around because it's used behind the scenes for your subscription. But you don't have to use the domain yourself after you've added a custom domain. If you choose to create a new onmicrosoft.com domain, it cannot be removed. You are limited to five onmicrosoft.com domains in your Microsoft 365 environment, so make sure to check for spelling and to assess your need if you choose to create a new one.</p></li> </ul> <p>You can keep using the initial onmicrosoft.com domain even after you add your domain. It still works for email and other services, so it's your choice.</p> </div> <h2 id="how-do-i-verify-my-nonprofit-or-education-status" class="title is-2 margin-top-sm margin-bottom-xs">How do I verify my nonprofit or education status?</h2> <div class="content"> <ol> <li><p>Select <strong>Setup</strong> in the <a href="https://learn-microsoft-com.translate.goog/en-us/admin?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="absolute-path">admin center</a> to start the wizard. (Be sure to sign in to Microsoft 365 first.)</p></li> <li><p>To become the admin for your school, select the <strong>Become an admin</strong> option in Microsoft 365.</p></li> <li><p>Follow the prompt to add a TXT DNS record at the DNS host website for your domain. Why? Because by signing in at the DNS host and adding a record for your domain, you prove to Microsoft 365 that you own the domain name.</p></li> <li><p>After you add the record, you'll go back to the Microsoft 365 portal and confirm that you added it, so Microsoft 365 can check.</p></li> </ol> <p>Have a nonprofit and want to get Microsoft 365? <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://www.microsoft.com/nonprofits/eligibility" data-linktype="external">Make sure your organization qualifies</a> and then sign up for the service.</p> <p>Want to know more about becoming the admin for your school? <a href="https://learn-microsoft-com.translate.goog/en-us/microsoft-365/education/deploy/becoming-an-admin-in-office-365-education?_x_tr_sl=pl&_x_tr_tl=cs&_x_tr_hl=en-GB" data-linktype="absolute-path">Learn all about it</a>.</p> </div> <h2 id="how-can-i-create-a-website-for-my-business" class="title is-2 margin-top-sm margin-bottom-xs">How can I create a website for my business?</h2> <div class="content"> <p>Watch a <a href="https://translate.google.com/website?sl=pl&tl=cs&hl=en-GB&u=https://www.microsoft.com/videoplayer/embed/4839abc6-9323-4cbf-a79d-2907235f9ebb?autoplay%3Dfalse" target="_blank" data-linktype="external">short video: Create your business website</a> about using a web hosting provider to create a website for your domain.</p> <p>Microsoft 365 does not include a public website for your business. To set one up, consider using a web hosting company like GoDaddy, Wix, or WordPress.</p> <ol> <li><p>Search for a web hosting provider where you can build your website.</p></li> <li><p>You may find it easiest to choose the website builder at the same company where your domain name is registered.</p></li> <li><p>Design your business website, making sure to include your business logo, business purpose, text, images, and links.</p></li> <li><p>To integrate the website with Microsoft 365, you can add your business email to the website and a link to Microsoft Teams, SharePoint, or other collaboration tool.</p></li> <li><p>Make sure to connect your website to your domain name, which you're also using for email on Microsoft 365.</p></li> </ol> </div> <div class="content"></div> </section> </article> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is MX priority?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eMail is delivered to the mail exchange server with the lowest preference number (highest priority), so the MX record you use for mail routing should have the lowest preference number, typically 0 or \u003cem\u003eHigh\u003c/em\u003e priority.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eWhen you create an MX record, most DNS hosting providers require you to set the preference number.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eSome label the box \u003cem\u003epreference\u003c/em\u003e, and some label it \u003cem\u003epriority\u003c/em\u003e.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eSome require a number, and some ask you to select \u003cem\u003eLow\u003c/em\u003e, \u003cem\u003eMedium\u003c/em\u003e, or \u003cem\u003eHigh\u003c/em\u003e.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eIf you only have one MX record, any value is fine for priority or preference.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eIf you have more than one, make sure the MX record for mail routing is higher priority than the one used for validating that you own the domain.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n"}},{"@type":"Question","name":"How can I validate SPF records for my domain?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eIt's important that you have or create \u003cstrong\u003eonly one TXT record for SPF\u003c/strong\u003e. If you already have an SPF record, you should append the new Microsoft 365 values to it, rather than create a new one. After you add or update your SPF record for Microsoft Email, you should check to make sure that the syntax is correct with one of these tools:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003e\u003ca href=\"http://www.kitterman.com/spf/validate.html\"\u003eSPF Record Testing Tools\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003e\u003ca href=\"https://dmarcian.com/spf-survey/\"\u003eSPF Surveyor\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003e\u003ca href=\"http://digwebinterface.com/\"\u003eDig web interface\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n"}},{"@type":"Question","name":"What is a domain name?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eA domain is a unique name that appears after the \u003cstrong\u003e@\u003c/strong\u003e sign in email addresses, and after \u003cstrong\u003ewww.\u003c/strong\u003e in web addresses. It typically takes the form of your organization's name and a standard Internet suffix, such as \u003cem\u003eyourbusiness.com\u003c/em\u003e or \u003cem\u003estateuniversity.edu.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eUsing a custom domain like \u0026quot;\u003cstrong\u003erob@contoso.com\u003c/strong\u003e\u0026quot; with Microsoft 365 can help build credibility and recognition for your brand. It may also enhance your email reputation, depending on our email provider reducing the likelihood of your emails being marked as \u0026quot;spam\u0026quot;.\u003c/p\u003e\n\u003cp\u003eYou can \u003ca href=\"../get-help-with-domains/buy-a-domain-name\"\u003ebuy a domain in Microsoft 365 and we will set it up automatically\u003c/a\u003e, or you can buy or bring one you already own from a domain registrar.\u003c/p\u003e\n"}},{"@type":"Question","name":"Is it possible to connect a domain with Personal or Family offerings?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eAs a benefit of your Microsoft 365 Family or Microsoft 365 Personal subscription, you can create a personalized email address that is associated with your Outlook.com mailbox, for example, yourname@example.com. At the moment, we only support connecting domains managed by GoDaddy with Outlook.com. For more information, see \u003ca href=\"https://support.microsoft.com/office/get-a-personalized-email-address-in-microsoft-365-75416a58-b225-4c02-8c07-8979403b427b\"\u003eGet a personalized email address in Microsoft 365\u003c/a\u003e.\u003c/p\u003e\n"}},{"@type":"Question","name":"What happens if my DNS provider doesn't support certain record types?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eIf you manage your own DNS records and your DNS host does not support all the DNS records that Microsoft 365 needs, some Microsoft 365 features won't work. We recommend that you transfer your domain to a registrar that supports all required DNS records.\u003c/p\u003e\n\u003cp\u003eProviders that support all required DNS records:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eAruba.it\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eCloudflare\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eDynadot\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eeNomCentral\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eEurope Registry\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eGoDaddy\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eHover\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eINWX.com\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eMyHosting.com\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eName.com\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eNearly Free Speech\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eNettica\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eNetwork Information Center (NIC)\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eNetwork Solutions\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eRegister.com\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n"}},{"@type":"Question","name":"How do I set or change the default domain in Microsoft 365?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eYou must have at least one custom domain that adds to Microsoft 365 before you can choose a default domain.\u003c/p\u003e\n\u003cdiv data-moniker=\"o365-worldwide\"\u003e\n\u003col\u003e\n\u003cli\u003eIn the admin center, go to the \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003ca href=\"https://go.microsoft.com/fwlink/p/?linkid=834818\" target=\"_blank\"\u003eDomains\u003c/a\u003e page.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/div\u003e\n\u003cdiv data-moniker=\"o365-21vianet\"\u003e\n\u003col\u003e\n\u003cli\u003eIn the admin center, go to the \u003cstrong\u003eSettings\u003c/strong\u003e \u0026gt; \u003ca href=\"https://go.microsoft.com/fwlink/p/?linkid=2007048\" target=\"_blank\"\u003eDomains\u003c/a\u003e page.\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/div\u003e\n\u003col start=\"2\"\u003e\n\u003cli\u003e\u003cp\u003eOn the \u003cstrong\u003eDomains\u003c/strong\u003e page, select the domain you want to set as the default for new email addresses.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eSelect \u003cstrong\u003eSet as default\u003c/strong\u003e.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cdiv data-moniker=\"o365-worldwide\"\u003e\n\u003cp\u003eYou cannot change the name of your initial \u003cem\u003eonmicrosoft.com\u003c/em\u003e domain.\u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv data-moniker=\"o365-21vianet\"\u003e\n\u003cp\u003eYou cannot change the name of your initial \u003cem\u003epartner.onmschina.cn\u003c/em\u003e domain.\u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv class=\"NOTE\"\u003e\n\u003cp\u003eNote\u003c/p\u003e\n\u003cp\u003eChanging the default domain does not impact user credentials or their access to applications or services. Changing the domain that a user is associated with impacts mail, online storage, and login credentials.\u003c/p\u003e\n\u003c/div\u003e\n"}},{"@type":"Question","name":"Can I add custom subdomains or multiple domains to Microsoft 365?","acceptedAnswer":{"@type":"Answer","text":"\u003cdiv data-moniker=\"o365-worldwide\"\u003e\n\u003cp\u003eYes. To add subdomains, you must manage your own DNS settings at your registrar's website. If you are letting Microsoft manage your DNS settings with NS records, or if you bought the domain from Microsoft, you can't add subdomains.\u003c/p\u003e\n\u003c/div\u003e\n\u003cdiv data-moniker=\"o365-21vianet\"\u003e\n\u003cp\u003eYes! To add subdomains, you must manage your own DNS settings at your registrar's website. If you are letting 21Vianet manage your DNS settings with NS records, you cannot add subdomains.\u003c/p\u003e\n\u003c/div\u003e\n\u003cp\u003eTypically, you could add up to 5,000 domains to your Microsoft 365 subscription.\u003c/p\u003e\n\u003cp\u003eFor example, you could add the domains contoso.com and contosomarketing.com, and then add the subdomains \u003ccode\u003ewww.contoso.com\u003c/code\u003e, \u003ccode\u003ewww.partners.contoso.com\u003c/code\u003e, \u003ccode\u003ewww.marketing.partners.contoso.com\u003c/code\u003e, and so on.\u003c/p\u003e\n\u003cp\u003eWhen you add a subdomain, it is automatically verified based on the parent domain that is being verified.\u003c/p\u003e\n\u003cp\u003eWhen you add multiple domains to Microsoft 365, you can host any of the services (like email) on any of the domains you add. *When you change your email to Microsoft 365, by updating a domain's MX record, ALL email sent to that domain will start coming to Microsoft 365. *\u003c/p\u003e\n\u003cdiv data-moniker=\"o365-worldwide\"\u003e\n\u003cdiv class=\"NOTE\"\u003e\n\u003cp\u003eNote\u003c/p\u003e\n\u003cp\u003eIf you added a contoso.com domain to a Microsoft 365 subscription, you can also add the subdomain xyz.contoso.com to another Microsoft 365 organization. When adding the subdomain, you are prompted to add a TXT record in the DNS hosting provider.\u003c/p\u003e\n\u003c/div\u003e\n\u003c/div\u003e\n"}},{"@type":"Question","name":"How do I transfer a domain from Microsoft 365 to another host?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eFor the procedure to transfer a domain, see \u003ca href=\"../get-help-with-domains/transfer-a-domain-from-microsoft-to-another-host\"\u003eTransfer a domain from Microsoft to another host\u003c/a\u003e.\u003c/p\u003e\n"}},{"@type":"Question","name":"Pilot Microsoft 365 from my custom domain","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eFor the procedure to pilot Microsoft 365 email functionality from a custom domain to a Microsoft 365 mailbox, see \u003ca href=\"../misc/pilot-microsoft-365-from-my-custom-domain\"\u003ePilot Microsoft 365 from my custom domain\u003c/a\u003e.\u003c/p\u003e\n"}},{"@type":"Question","name":"Why do I have an \"onmicrosoft.com\" domain?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eMicrosoft 365 creates a domain for you, like \u003cem\u003econtoso.onmicrosoft.com\u003c/em\u003e, when you sign up with the service. The user ID that you create when you sign up includes the domain, like \u003cem\u003ealan@contoso.onmicrosoft.com\u003c/em\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eIf you want to have your email look like \u003cem\u003ealan@contoso.com\u003c/em\u003e:\u003c/strong\u003e \u003ca href=\"../get-help-with-domains/buy-a-domain-name\"\u003ebuy the domain\u003c/a\u003e or just follow the steps in \u003ca href=\"add-domain\"\u003eAdd your users and domain to Microsoft 365\u003c/a\u003e if you own it already.\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003e\u003cstrong\u003eYou can replace your onmicrosoft.com domain after sign-up.\u003c/strong\u003e While you can鈥檛 rename or remove an existing onmicrosoft.com domain, you can \u003ca href=\"add-or-replace-your-onmicrosoftcom-domain\"\u003ecreate a new one and make it your default onmicrosoft.com domain (your \u0026quot;fallback domain\u0026quot;)\u003c/a\u003e. For example, if the initial domain you chose was \u003cem\u003efourthcoffee.onmicrosoft.com\u003c/em\u003e, if needed you can create a new onmicrosoft.com domain called \u003cem\u003efourthcoffeecorp.onmicrosoft.com\u003c/em\u003e and set it to be your fallback domain.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003e\u003cstrong\u003eYou might not be able to change your SharePoint domain name.\u003c/strong\u003e Your SharePoint domain name is based on your onmicrosoft.com domain name. The ability to \u003ca href=\"/sharepoint/change-your-sharepoint-domain-name\"\u003echange the SharePoint domain name\u003c/a\u003e is available for organizations whose total number of SharePoint sites and OneDrive accounts is fewer than 10,000. If you have more sites than that, a limited invite-based preview is available.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003e\u003cstrong\u003eYou can't remove your onmicrosoft.com domain.\u003c/strong\u003e Microsoft 365 needs to keep it around because it's used behind the scenes for your subscription. But you don't have to use the domain yourself after you've added a custom domain. If you choose to create a new onmicrosoft.com domain, it cannot be removed. You are limited to five onmicrosoft.com domains in your Microsoft 365 environment, so make sure to check for spelling and to assess your need if you choose to create a new one.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eYou can keep using the initial onmicrosoft.com domain even after you add your domain. It still works for email and other services, so it's your choice.\u003c/p\u003e\n"}},{"@type":"Question","name":"How do I verify my nonprofit or education status?","acceptedAnswer":{"@type":"Answer","text":"\u003col\u003e\n\u003cli\u003e\u003cp\u003eSelect \u003cstrong\u003eSetup\u003c/strong\u003e in the \u003ca href=\"/admin\"\u003eadmin center\u003c/a\u003e to start the wizard. (Be sure to sign in to Microsoft 365 first.)\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eTo become the admin for your school, select the \u003cstrong\u003eBecome an admin\u003c/strong\u003e option in Microsoft 365.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eFollow the prompt to add a TXT DNS record at the DNS host website for your domain. Why? Because by signing in at the DNS host and adding a record for your domain, you prove to Microsoft 365 that you own the domain name.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eAfter you add the record, you'll go back to the Microsoft 365 portal and confirm that you added it, so Microsoft 365 can check.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eHave a nonprofit and want to get Microsoft 365? \u003ca href=\"https://www.microsoft.com/nonprofits/eligibility\"\u003eMake sure your organization qualifies\u003c/a\u003e and then sign up for the service.\u003c/p\u003e\n\u003cp\u003eWant to know more about becoming the admin for your school? \u003ca href=\"/microsoft-365/education/deploy/becoming-an-admin-in-office-365-education\"\u003eLearn all about it\u003c/a\u003e.\u003c/p\u003e\n"}},{"@type":"Question","name":"How can I create a website for my business?","acceptedAnswer":{"@type":"Answer","text":"\u003cp\u003eWatch a \u003ca href=\"https://www.microsoft.com/videoplayer/embed/4839abc6-9323-4cbf-a79d-2907235f9ebb?autoplay=false\" target=\"_blank\"\u003eshort video: Create your business website\u003c/a\u003e about using a web hosting provider to create a website for your domain.\u003c/p\u003e\n\u003cp\u003eMicrosoft 365 does not include a public website for your business. To set one up, consider using a web hosting company like GoDaddy, Wix, or WordPress.\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cp\u003eSearch for a web hosting provider where you can build your website.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eYou may find it easiest to choose the website builder at the same company where your domain name is registered.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eDesign your business website, making sure to include your business logo, business purpose, text, images, and links.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eTo integrate the website with Microsoft 365, you can add your business email to the website and a link to Microsoft Teams, SharePoint, or other collaboration tool.\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cp\u003eMake sure to connect your website to your domain name, which you're also using for email on Microsoft 365.\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n"}}]} 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