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module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--1"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="/it/welcome" class="mc__nav__link mc__nav__link--1 ">Home</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="/it/Expedition-Tech" class="mc__nav__link mc__nav__link--1 ">ExpeditionTech</a></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">About Us</span><div class="mc__nav__submenu"><a href="/it/about-us" class="mc__nav__link mc__nav__link--1 ">About Us Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/our-leadership" class="mc__nav__link mc__nav__link--2 ">Our Leadership</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/our-strategic-focus" class="mc__nav__link mc__nav__link--2 ">Our Strategic Focus</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/cast" class="mc__nav__link mc__nav__link--2 ">Ourselves (The ITself Podcast Series)</a></li></div></div></li><li class="if 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VUMC?</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/pegasus" class="mc__nav__link mc__nav__link--2 ">Pegasus Information</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/phone-voice-support" class="mc__nav__link mc__nav__link--2 ">Phone & Voice Service Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/printer-support" class="mc__nav__link mc__nav__link--2 ">Printer Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/research-support" class="mc__nav__link mc__nav__link--2 ">Research Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://pegasus.vumc.org/ess" class="mc__nav__link mc__nav__link--2 ">Submit a Help Desk Ticket or Chat with Help Desk</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/support-services" class="mc__nav__link mc__nav__link--2 ">Support Services</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">IT Services</span><div class="mc__nav__submenu"><a href="/it/it-services" class="mc__nav__link mc__nav__link--1 ">IT Services Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/applications-reporting" class="mc__nav__link mc__nav__link--2 ">Applications & Reporting</a></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--2">Communicate and Collaborate</span><div class="mc__nav__submenu"><a href="/it/communicate-and-collaborate" class="mc__nav__link mc__nav__link--2 ">Communicate and Collaborate Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--3"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--3 no-submenu"><a href="/it/email-and-calendar" class="mc__nav__link mc__nav__link--3 ">Microsoft Outlook Email and Calendar</a></li></div></div></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/computer-services-and-management" class="mc__nav__link mc__nav__link--2 ">Computer Services and Management</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/hosting-services" class="mc__nav__link mc__nav__link--2 ">Hosting Services</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/network-support" class="mc__nav__link mc__nav__link--2 ">Network Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/it-service-management" class="mc__nav__link mc__nav__link--2 ">ITSM</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Software/Hardware</span><div class="mc__nav__submenu"><a href="https://www.vumc.org/it/software-and-hardware" class="mc__nav__link mc__nav__link--1 ">Software/Hardware Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/microsoft-365-apps" class="mc__nav__link mc__nav__link--2 ">Microsoft 365 Apps</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vumc.org/it/how-buy-computer" class="mc__nav__link mc__nav__link--2 ">How to Buy a Device</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vumc.org/it/vumc-software-store" class="mc__nav__link mc__nav__link--2 ">VUMC Software Store</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/enterprisecybersecurity/BYOD" class="mc__nav__link mc__nav__link--2 ">VUMC on your Phone</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/mobile-departments" class="mc__nav__link mc__nav__link--2 ">Corporate-Owned Mobile Devices</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/ip-cameras" class="mc__nav__link mc__nav__link--2 ">IP Cameras</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/mac-instructions" class="mc__nav__link mc__nav__link--2 ">Mac Instructions</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Email/Connectivity</span><div class="mc__nav__submenu"><a href="https://www.vumc.org/it/email-and-connectivity-overview" class="mc__nav__link mc__nav__link--1 ">Email/Connectivity Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/vumc-it-guide-working-remotely" class="mc__nav__link mc__nav__link--2 ">Work Remotely</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vumc.org/it/outlook-web-access-owa-email" class="mc__nav__link mc__nav__link--2 ">Access Email Online</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/enterprisecybersecurity/BYOD" class="mc__nav__link mc__nav__link--2 ">VUMC on your Phone</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/vumc-guest-wireless" class="mc__nav__link mc__nav__link--2 ">VUMC Guest Wireless</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/vumc-wireless" class="mc__nav__link mc__nav__link--2 ">VUMC Wireless</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu is-active"><span class="mc__navbar__trigger mc__navbar__trigger--1">AccessVUMC</span><div class="mc__nav__submenu"><a href="/it/accessvumc" class="mc__nav__link mc__nav__link--1 is-active is-active-trail">AccessVUMC Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/accessvumc-new-users" class="mc__nav__link mc__nav__link--2 ">New Users</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/accessvumc-existing-users" class="mc__nav__link mc__nav__link--2 ">Existing Users</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/accessvumc-administrators" class="mc__nav__link mc__nav__link--2 ">Administrators</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/dual-identity" class="mc__nav__link mc__nav__link--2 ">Dual Identity</a></li></div></div></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="https://www.vumc.org/enterprisecybersecurity" class="mc__nav__link mc__nav__link--1 ">Cybersecurity</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="https://healthit.vumc.org/" class="mc__nav__link mc__nav__link--1 ">HealthIT</a></li></div></div><div class="menu__wrapper menu-type--static-colored"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--1"></div></div><div class="menu__wrapper menu-type--standard"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--1"><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Vanderbilt University Medical Center</span><div class="mc__nav__submenu"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.childrenshospitalvanderbilt.org/" class="mc__nav__link mc__nav__link--2 ">Monroe Carell Jr. Children's Hospital at Vanderbilt</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vanderbilt.edu" class="mc__nav__link mc__nav__link--2 ">Vanderbilt University</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://research.vanderbilt.edu" class="mc__nav__link mc__nav__link--2 ">Research</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vanderbilthealth.com" class="mc__nav__link mc__nav__link--2 ">For Patients and Visitors</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/" class="mc__nav__link mc__nav__link--2 ">Resources for Employees and Researchers</a></li></div></div></li></div></div></nav> </div> <ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu"> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.vumc.org/coronavirus" target="_self" rel="" class="data-tracker-covid-information-link" data-toggle="">COVID Information</a> </li> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.vumc.org/careers" target="_self" rel="" class="data-tracker-careers-link" data-toggle="">Careers</a> </li> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.vanderbilthealth.com" target="_self" rel="" class="data-tracker-patient-care-link" data-toggle="">Patient Care</a> </li> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.vanderbilthealth.com/healthcare-professionals/referring-providers" target="_self" rel="" class="data-tracker-referring-providers-link" data-toggle="">Referring Providers</a> </li> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.vumc.org/pricetransparency" target="_self" rel="" class="data-tracker-price-transparency-link" data-toggle="">Price Transparency</a> </li> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.vumc.org/main/resources-employees" target="_self" rel="" class="data-tracker-employee-resources-link" data-toggle="">Employee Resources</a> </li> <li class="module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX "> <a href="https://www.myworkday.com/wday/authgwy/vumc/login.htmld" target="_self" rel="" class="data-tracker-myworkday-link" data-toggle="">MyWorkday</a> </li> </ul> </div> <div class="module__j5aSkwCYcwVOeom_iTCTe module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"> <ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-secondaryMenu-menu"> </ul> </div> </nav> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="site-wrapper" class="l-main__page center-block"> <div id="site-canvas" class="l-main__page-container center-block"> <div class="l-main__content-header"> <div class="content-header" role="banner"><div class="content-header__page-title"><span class="site-title"><a href="/it/" class="site-title__link" style="font-size: 70%;">VUMC Information Technology</a></span></div><nav class="content-header__menu" role="navigation"><div class="menu__wrapper menu-type--standard-inline"><ul class="standard-inline-menu__menu menu-level--1"><li class="standard-inline-menu__item item-level--1"><a class="standard-inline-menu__link link-level--1" href="/it/welcome">Home</a></li><li class="standard-inline-menu__item item-level--1"><a class="standard-inline-menu__link link-level--1" href="/it/Expedition-Tech">ExpeditionTech</a></li><li class="standard-inline-menu__item 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href="http://www.vumc.org/it/how-buy-computer">How to Buy a Device</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="http://www.vumc.org/it/vumc-software-store">VUMC Software Store</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="https://www.vumc.org/enterprisecybersecurity/BYOD">VUMC on your Phone</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="https://www.vumc.org/it/mobile-departments">Corporate-Owned Mobile Devices</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/ip-cameras">IP Cameras</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/mac-instructions">Mac Instructions</a></li></ul></div></li><li class="standard-inline-menu__item item-level--1 dropdown"><a class="standard-inline-menu__link link-level--1" href="https://www.vumc.org/it/email-and-connectivity-overview">Email/Connectivity</a><a class="standard-inline-menu__dropdown-toggle" aria-haspopup="true" role="button" data-toggle="dropdown" aria-expanded="true"><i class="fa fa-caret-down"></i></a><div class="standard-inline-menu__dropdown-menu dropdown-menu"><ul class="standard-inline-menu__menu menu-level--2"><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="https://www.vumc.org/it/vumc-it-guide-working-remotely">Work Remotely</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="http://www.vumc.org/it/outlook-web-access-owa-email">Access Email Online</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="https://www.vumc.org/enterprisecybersecurity/BYOD">VUMC on your Phone</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/vumc-guest-wireless">VUMC Guest Wireless</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/vumc-wireless">VUMC Wireless</a></li></ul></div></li><li class="standard-inline-menu__item item-level--1 is-active is-active-trail dropdown"><a class="standard-inline-menu__link link-level--1 is-active is-active-trail" href="/it/accessvumc">AccessVUMC</a><a class="standard-inline-menu__dropdown-toggle" aria-haspopup="true" role="button" data-toggle="dropdown" aria-expanded="true"><i class="fa fa-caret-down"></i></a><div class="standard-inline-menu__dropdown-menu dropdown-menu"><ul class="standard-inline-menu__menu menu-level--2"><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/accessvumc-new-users">New Users</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/accessvumc-existing-users">Existing Users</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/accessvumc-administrators">Administrators</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/dual-identity">Dual Identity</a></li></ul></div></li><li class="standard-inline-menu__item item-level--1"><a class="standard-inline-menu__link link-level--1" href="https://www.vumc.org/enterprisecybersecurity">Cybersecurity</a></li><li class="standard-inline-menu__item item-level--1"><a class="standard-inline-menu__link link-level--1" href="https://healthit.vumc.org/">HealthIT</a></li></ul></div></nav></div> </div> <div class="l-main__help container-fluid"> <div class="row"> <div class="col-sm-12"> <div class="region region-help"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> </div> </div> <main role="main" class="container-fluid l-main__main"> <div class="row"> <div class="col-sm-12 l-main__content"> <div class="region region-content"> <div id="block-vanderbilt-d8-page-title"> <h1 class="hidden-title page-title"><span class="field field--name-title field--type-string field--label-hidden">AccessVUMC Identity Management</span> </h1> </div> <div id="block-mainpagecontent"> <article class="node node--type-page node--view-mode-full"> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><img alt="Logo" data-entity-type data-entity-uuid height="62" src="https://www.vumc.org/it/sites/default/files/New%20AccessVUMC.png" width="633"></h2></div> <div class="field field--name-field-collapsible-section field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"></div> </div> </div> </article> </div> <div id="block-vusmcustomblockscontent"> <div class="block multi-column-block"> <div class="block__body multi-column-block__body multi-column-block__content multi-column-block__content--2-col"> <div class="multi-column-block__block"> <div class="block block-notitle blockstyle-lightaccent"> <div class="block__body"> <h3>Overview</h3><p><strong>Check out the new </strong><a href="https://vumcidentity.app.vumc.org/identityiq"><strong>AccessVUMC 2.0</strong></a><strong>! </strong></p><p>If you need to claim a new VUMC ID, change your VUMC password, or manage a VUMC Resource account, you are in the right place. A VUMC ID and password are required by anyone who wants to login to the VUMC network and use Medical Center resources.</p><h3>Login Guidelines at VUMC</h3><p>View <a href="https://www.vumc.org/it/accessvumc-new-users-0">login guidelines</a> for accessing VUMC resources.</p><h3>Vanderbilt University users can <a href="https://it.vanderbilt.edu/services/identity/user/">go to VU Identity</a>.</h3> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-notitle blockstyle-lightaccent"> <div class="block__body"> <h3>I forgot my password</h3><p>VUMC employees with a valid VUMC ID and password can reset a forgotten password <a href="https://myidentity.app.vumc.org/forgotpassword/">here</a>. </p><p>If you have forgotten your password and need assistance, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 to begin the re-authentication process.</p><h3> </h3><h3>I need to request a VUMC ID.</h3><p><strong>Find out how to request a new user VUMC ID, reinstate a VUMC ID, or extend a user VUMC ID, by visiting </strong><a href="https://www.vumc.org/myworkday/traininghub"><strong>Workday</strong></a><strong>.</strong></p><p>Other resources to help you with this request are below:</p><ul type="disc"><li><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpegasus.vumc.org%2Frequest%2Fstart%2F5656&data=05%7C02%7Ckelli.mitchuson%40vumc.org%7Cd14626bd718e4c87f69f08dbfc1d6ce0%7Cef57503014244ed8b83c12c533d879ab%7C0%7C0%7C638380975528406101%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kjCjjU58MfSR70dsx%2FMnkrmoGvUJqKZ6KsGKr8a6cIw%3D&reserved=0" data-auth="Verified" originalsrc="https://pegasus.vumc.org/request/start/5656" rel="noopener noreferrer" shash="TLdqbzeVfj/Ah/CW9cVbaO8eR7CWcHC8GpDghGIAEcNaVeDJ0LDc69fnpabdx+bcex5rKFQZdXG0VxyUW9getq24qHHAtexTkXhI3Qo6j1xlAPN/clRiQA9sC7frVEm6PRsUb80FWnAVcfm+cRE+5VAEW65uwlbGBMMPHM68Lp0=" target="_blank">Request for a new Resource Account</a></li><li><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpegasus.vumc.org%2Frequest%2Fstart%2F10357&data=05%7C02%7Ckelli.mitchuson%40vumc.org%7Cd14626bd718e4c87f69f08dbfc1d6ce0%7Cef57503014244ed8b83c12c533d879ab%7C0%7C0%7C638380975528406101%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=81hCg3pWof5pbO185zwHXa71U%2F25wbxLG3UGyWoikgc%3D&reserved=0" data-auth="Verified" originalsrc="https://pegasus.vumc.org/request/start/10357" rel="noopener noreferrer" shash="nvKho9cO5FTPkEVKadUjsi065PD9D+/YvH5qmONz7ODNJ8TZPxw3/L8EHrLWDgO78Ipman/Sb2NEB3vHNkQ+K3FEn5U/822jfUFlb3JbXiqMwU05A8BWFRer+VcsA2E2gYdDO3vbmbYgJuRudFO7zahKxkvzrHM6usNKS3ISMwU=" target="_blank">Request a new Test Account</a></li><li><a href="https://pegasus.vumc.org/request/start/6425/">Request for a TLA (Associated Admin Account)</a></li><li>For help with a password for a Resource, Test Account, or TLA, see this Pegasus <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpegasus.vumc.org%2FViewKnowledge.aspx%3Fid%3D14846&data=05%7C02%7Ckelli.mitchuson%40vumc.org%7Cd14626bd718e4c87f69f08dbfc1d6ce0%7Cef57503014244ed8b83c12c533d879ab%7C0%7C0%7C638380975528406101%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=xtKzemDx8HhR9t56Bkjre86%2FvxOgphN38bnLnJxLago%3D&reserved=0" data-auth="Verified" originalsrc="https://pegasus.vumc.org/ViewKnowledge.aspx?id=14846" rel="noopener noreferrer" shash="h1kNH+Tvu7sThqCbdo9IKGCBCvmC9AFxjYJhHKfMZTwvMe6zteLmmyjGlqec+to/n/II/dR4xVhFodWk0pCfLNV89tPMh1MteZsTSf00TzESW22RzpIFFRb8PTPvQFfh7fP6krztAHCKmsKPzTE0zVP1taXYDV6T27koW0UyUDg=" target="_blank">article</a>.</li></ul> </div> </div> </div> </div> </div> <div class="block multi-column-block"> <div class="block__body multi-column-block__body multi-column-block__content multi-column-block__content--3-col"> <div class="multi-column-block__block"> <div class="block block-notitle"> <div class="block__body"> <p class="text-align-center"><a data-entity-type="" data-entity-uuid="" href="https://www.vumc.org/it/accessvumc-new-users-copy"><img alt="new users" data-entity-type="" data-entity-uuid="" height="126" src="/it/sites/default/files/button%20main%20new%20users%20q.png" width="476" /></a></p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-notitle"> <div class="block__body"> <p class="text-align-center"><a data-entity-type="" data-entity-uuid="" href="https://www.vumc.org/it/accessvumc-existing-users-copy"><img alt="existing users" data-entity-type="" data-entity-uuid="" height="129" src="/it/sites/default/files/button%20main%20existing%20users%20q.png" width="487" /></a></p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-notitle"> <div class="block__body"> <p class="text-align-center"><a data-entity-type="" data-entity-uuid="" href="https://www.vumc.org/it/accessvumc-resource-account-administrators-copy"><img alt="administrators" data-entity-type="" data-entity-uuid="" src="/it/sites/default/files/Button%20main%20Administrators%20q.png" /></a></p> </div> </div> </div> </div> </div> <div class="block multi-column-block"> <div class="block__body multi-column-block__body multi-column-block__content multi-column-block__content--2-col"> <div class="multi-column-block__block"> <div class="block block-hastitle"> <h2 class="block__title"> Contact the Help Desk </h2> <div class="block__body"> <h4>Phone:</h4> <p>615-343-HELP (4357) </p> <p>For <a href="https://www.vumc.org/it/phone-voice-support">Voice Services</a></p> <h4>Online:</h4> <p><a href="https://pegasus.vumc.org/ess/Submit">Submit a ticket</a> if you are experiencing an issue.</p> <p><a href="https://pegasus.vumc.org/request/discover">Submit a request</a> if you need access or an IT service performed.</p> <hr /> <h4>Desktop Services Business Hours</h4> <p>Monday-Friday 7:00 a.m. - 6:00 p.m.</p> <h4>After Hours Support</h4> <p>Help Desk - 615-343-HELP (4357). </p> <p>If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.</p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block slideshow__wrapper"> <div class="slideshow slideshow--rotatingimage nocaptions add-width add-center"> <div class="flexslider flexslider--rotatingimage slideshow__container"> <ul class="slides"> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%209.png?itok=RN4jh14N"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%209.png?itok=RN4jh14N" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%209.png?itok=_Aw52qb_" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%205.png?itok=sEml2yem"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%205.png?itok=sEml2yem" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%205.png?itok=djpOyQQ2" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%201.png?itok=hGADETdp"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%201.png?itok=hGADETdp" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%201.png?itok=t8R05i0q" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%202.png?itok=NwB8MTIp"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%202.png?itok=NwB8MTIp" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%202.png?itok=YYr_RJvZ" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%203.png?itok=RkA5ApVc"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%203.png?itok=RkA5ApVc" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%203.png?itok=rgeb7N7x" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%204.png?itok=-AAk2KiM"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%204.png?itok=-AAk2KiM" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%204.png?itok=1dI-Zldj" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%206.png?itok=88FIA5ES"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%206.png?itok=88FIA5ES" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%206.png?itok=_M2EFAae" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%208.png?itok=LxD1g0XL"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%208.png?itok=LxD1g0XL" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%208.png?itok=6KCLVrkg" /> </div> </figure> </li> <li class="slideshow__slide slideshow__slide--rotatingimage" data-thumb="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%207.png?itok=9ArUY90c"> <figure> <div class="slideshow__image-wrapper"> <img src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow/public/slideshows/Carousel%20pic%207.png?itok=9ArUY90c" alt="" data-retina-src="https://www.vumc.org/it/sites/default/files/styles/barista_slideshow_2x/public/slideshows/Carousel%20pic%207.png?itok=9G2wCBrA" /> </div> </figure> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="block block-notitle blockstyle-lightaccent"> </div> </div> </div> </div> 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