Cross-Servicing

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<h-box data-table="md lg" data-width="100"> <v-box data-width="md-50 lg-50" data-margin="sm-bottom-large"> <nav class="inset-v inset-h" aria-label="header navigation"> <div class="x-small bold uppercase" data-margin="bottom-small">Cross-Servicing Menu</div> <ul> <li><a href="/cross-servicing">Home</a></li> <li><button class="plus-yellow-icon" data-expandable-button="plus-yellow-icon minus-yellow-icon" aria-expanded="false" aria-controls="header-cross-servicing-wage">Administrative Wage Garnishment</button> <div id="header-cross-servicing-wage" class="x-small" data-indent data-expandable-region hidden> <ul data-margin="top-small"> <li><a href="/cross-servicing/awg/awg-background.html">Background</a></li> <li><a href="/cross-servicing/awg/awg-individual.html">For Individuals</a></li> <li><a href="/cross-servicing/awg/awg-agencies.html">For Agencies</a></li> <li><a href="/cross-servicing/awg/awg-employer.html">For Employers</a></li> <li><a href="/cross-servicing/awg/awg-calculator.html">Wage Garnishment Computation Calculator</a></li> </ul> </div> </li> <li><a href="/cross-servicing/private-collection-agencies.html">Private Collection Agencies</a></li> <li><button class="plus-yellow-icon" data-expandable-button="plus-yellow-icon minus-yellow-icon" aria-expanded="false" aria-controls="header-cross-servicing-resources">Resources</button> <div id="header-cross-servicing-resources" class="x-small" data-indent data-expandable-region hidden> <ul data-margin="top-small"> <li><a href="https://onevoicecrm.my.salesforce-sites.com/DMApp" rel="nofollow noreferrer noopener" target="_blank">Disbursing and Debt Management (DDM) Incident Form</a></li> <li><a href="/cross-servicing/resources/glossary-of-terminology.html">Cross-Servicing Glossary of Terms</a></li> <li><a href="/cross-servicing/resources/resources-for-agencies.html">Debt Collection Resources for Federal Agencies</a></li> <li><a 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Federal Accounts Symbols and Titles (FAST Book)</a></li> <li class="semibold"><a href="https://treasurydirect.gov/government/federal-investments-program/" target="_blank" rel="nofollow noreferrer noopener"><abbr class="bold">FEDInvest</abbr> – FedInvest - Federal Investments Program</a></li> <li class="semibold"><a href="https://treasurydirect.gov/government/federal-borrowings-program/" target="_blank" rel="nofollow noreferrer noopener">Federal Borrowings Program</a></li> <li class="semibold"><a href="/fds">Federal Disbursement Services </a></li> <li class="semibold"><a href="/federal-tax-collection">Federal Tax Application</a></li> <li class="semibold"><a href="/federal-tax-collection">Federal Tax Collection Service</a></li> <li class="semibold"><a href="/fit"><abbr class="bold">FIT</abbr> - Financial Innovation and Transformation</a></li> <li class="semibold"><a href="/financial-management-budget-standardization">Financial Management and Standardization</a></li> <li class="semibold"><a href="/fmsc/financial-management-standards.html">Financial Management Standards </a></li> <li class="semibold"><a href="https://tfx.treasury.gov/fmqsmo" target="_blank" rel="noreferrer nofollow noopener">Financial Management Quality Service Management Office (FM QSMO)</a></li> <li class="semibold"><a href="/fmsc">FMSC – Financial Management Standards Committee </a></li> <li class="semibold"><a href="/reports-statements/financial-report">Financial Report of the United States Government</a></li> <li class="semibold"><a href="/data-registry">Fiscal Service Data Registry</a></li> <li class="semibold"><a href="/about.html">Fiscal Service Locations</a></li> <li class="semibold"><a href="https://fmvision.fiscal.treasury.gov" target="_blank" rel="nofollow noreferrer noopener">FM Vision</a></li> <li class="semibold"><a href="/foia.html"><abbr class="bold">FOIA</abbr> - Freedom of Information Act</a></li> <li class="semibold"><a href="/unpaid-foreign-claims">Foreign Claims (Unpaid)</a></li> <li class="semibold"><a href="/forms.html">Forms</a></li> <li class="semibold"><a href="https://arc.fiscal.treasury.gov/" target="_blank" rel="nofollow noreferrer noopener">Franchise Services</a></li> <li class="semibold"><a href="/reports-statements/fbwt">Fund Balance With Treasury</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-g" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">G</div> <ul class="flush no-marker"> <li class="semibold"><a href="/g-invoice">G-Invoicing</a></li> <li class="semibold"><a href="/general-fund">General Fund</a></li> <li class="semibold"><a href="/gln">General Lockbox Network</a></li> <li class="semibold"><a href="/public">General Public, Services for</a></li> <li class="semibold"><a href="https://fiscaldata.treasury.gov/datasets/gift-contributions-reduce-debt-held-by-public/gift-contributions-to-reduce-the-public-debt" target="_blank" rel="nofollow noreferrer noopener">Gifts to reduce the Public Debt</a></li> <li class="semibold"><a href="/public/gifts-to-government.html">Gifts to the United States Government</a></li> <li class="semibold"><a href="/reference-guidance/gold-book">Gold Book (Reclamations Procedures)</a></li> <li class="semibold"><a href="https://fiscal.treasury.gov/GoDirect/" target="_blank" rel="nofollow noreferrer noopener">Go Direct</a></li> <li class="semibold"><a href="/reports-statements/gold-report">Gold Report</a></li> <li class="semibold"><a href="/government">Government Agencies, Services for</a></li> <li class="semibold"><a href="/gwa"><abbr class="bold">GWA</abbr> – Governmentwide Accounting</a></li> <li class="semibold"><a href="/gfrs"><abbr class="bold">GFRS</abbr> – Governmentwide Financial Report System</a></li> <li class="semibold"><a href="/gtas"><abbr class="bold">GTAS</abbr> – Governmentwide Treasury Account Symbol Adjusted Trial Balance System</a></li> <li class="semibold"><a href="/debt-management">Governmentwide Debt Collection</a></li> <li class="semibold"><a href="/reference-guidance/green-book">Green Book</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-h" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">H</div> <ul class="flush no-marker"> <li class="semibold"><a href="/about.html">History of the Fiscal Service</a></li> <li class="semibold"><a href="/careers">Human Resources</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-i" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">I</div> <ul class="flush no-marker"> <li class="semibold"><a href="/gfrs"><abbr class="bold">IFCS</abbr> - Intragovernmental Fiduciary Confirmation System</a></li> <li class="semibold"><a href="/ipac"><abbr class="bold">IPAC</abbr> - Intragovernmental Payment and Collection System</a></li> <li class="semibold"><a href="/ipp"><abbr class="bold">IPP</abbr> - Invoice Processing Platform</a></li> <li class="semibold"><a href="/imprest-fund">Imprest Fund</a></li> <li class="semibold"><a href="/irs-lockbox">IRS Lockbox</a></li> <li class="semibold"><a href="/prompt-payment">Interest Calculators</a></li> <li class="semibold"><a href="/its">International Treasury Services (ITS.gov)</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-j" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">J</div> <ul class="flush no-marker"> <li class="semibold"><a href="/judgment-fund">Judgment Fund</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-k" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">K</div> <ul class="flush no-marker"> <li class="semibold"><a href="/fds"><abbr class="bold">KFC</abbr> - Kansas City Financial Center (now Federal Disbursement Services)</a></li> <li class="semibold"><a href="/fds/paymentnews.html">KFC Dispatch (now Payment News)</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-l" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">L</div> <ul class="flush no-marker"> <li class="semibold"><a href="/news"><abbr class="bold">LPA</abbr> - Legislative and Public Affairs</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-m" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">M</div> <ul class="flush no-marker"> <li class="semibold"><a href="/mbdp"><abbr class="bold">MBDP</abbr> - Minority Bank Deposit Program</a></li> <li class="semibold"><a href="/mmc"><abbr class="bold">MMC</abbr> - Military Meal Checks Program </a></li> <li class="semibold"><a href="/pirs">Modernization, Innovation, and Payment Resolution</a> (now Payment Integrity and Resolution Services) </li> <li class="semibold"><a href="https://fiscaldata.treasury.gov/datasets/monthly-statement-public-debt/summary-of-treasury-securities-outstanding" target="_blank" rel="nofollow noreferrer noopener"><abbr class="bold">MSPD</abbr> - Monthly Statement of the Public Debt</a></li> <li class="semibold"><a href="/reports-statements/mts"><abbr class="bold">MTS</abbr> - Monthly Treasury Statement</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-n" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">N</div> <ul class="flush no-marker"> <li class="semibold"><a href="/fds">National Payment Center of Excellence (NPCE) </a>(now Federal Disbursement Services)</li> <li class="semibold"><a href="/pirs">National Payment Integrity and Resolution Center </a>(now Payment Integrity and Resolution Services)</li> <li class="semibold"><a href="/fds/paymentnews.html">NPCE Payment News </a>(now Federal Disbursement Services)</li> <li class="semibold"><a href="/navy-cash">Navy Cash/Marine Cash</a></li> <li class="semibold"><a href="/news">News from the Fiscal Service</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-o" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">O</div> <ul class="flush no-marker"> <li class="semibold"><a href="/otcnet">OTCnet</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-p" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">P</div> <ul class="flush no-marker"> <li class="semibold"><a href="/pirs"><abbr class="bold">PIRS</abbr> - Payment Integrity and Resolution Services</a> </li> <li class="semibold"><a href="/pacer"><abbr class="bold">PACER</abbr> - Payments, Claims and Enhanced Reconciliation</a></li> <li class="semibold"><a href="/pam"><abbr class="bold">PAM</abbr> - Payment Automation Manager</a></li> <li class="semibold"><a href="/payment-integrity-center"><abbr class="bold">PICOE</abbr> - Payment Integrity Center</a></li> <li class="semibold"><a href="/pirs"><abbr class="bold">PFC</abbr> - Philadelphia Financial Center</a> (now Payment Integrity and Resolution Services)</li> <li class="semibold"><a href="/pay.gov" aria-label="pay.gov link from header">Pay.gov</a></li> <li class="semibold"><a href="/eft/bulk-file-format.html">Payment Formats</a></li> <li class="semibold"><a href="/pir"><abbr class="bold">PIR</abbr> - Payment Information Repository</a></li> <li class="semibold"><a href="/pirs">PFC Journal</a></li> <li class="semibold"><a href="/news">Press Releases</a></li> <li class="semibold"><a href="/judgment-fund">Private Relief Act</a></li> <li class="semibold"><a href="/pia.html">Privacy and Civil Liberties Impact Assessments</a></li> <li class="semibold"><a href="/privacy.html">Privacy Policy and Legal Notices</a></li> <li class="semibold"><a href="/prompt-payment">Prompt Payment</a></li> <li class="semibold"><a href="/news">Public Affairs, Legislative and (LPA)</a></li> <li class="semibold"><a href="/public">Public, Services for the</a></li> <li class="semibold"><a href="/reports-statements/">Publications, Fiscal Service</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-r" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">R</div> <ul class="flush no-marker"> <li class="semibold"><a href="/reports-statements/rates-sureties.html">Rates & Sureties</a></li> <li class="semibold"><a href="/reference-guidance/gold-book">Reclamations, Checks</a></li> <li class="semibold"><a href="/reference-guidance">Reference & Guidance</a></li> <li class="semibold"><a href="/contact"><abbr class="bold">RFC</abbr> - Regional Financial Center</a></li> <li class="semibold"><a href="/reports-statements">Reports</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-s" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">S</div> <ul class="flush no-marker"> <li class="semibold"><a href="/sam"><abbr class="bold">SAM</abbr> - Shared Accounting Module</a></li> <li class="semibold"><a href="/ussgl"><abbr class="bold">SGL/USSGL</abbr> - United States Standard General Ledger</a></li> <li class="semibold"><a href="https://treasurydirect.gov/government/slgs/" target="_blank" rel="nofollow noreferrer noopener"><abbr class="bold">SLGS</abbr> – State and Local Government Securities</a></li> <li class="semibold"><a href="/sps"><abbr class="bold">SPS</abbr> - Secure Payment System</a></li> <li class="semibold"><a href="https://treasurydirect.gov/savings-bonds/" target="_blank" rel="nofollow noreferrer noopener">Savings Bonds</a></li> <li class="semibold"><a href="https://arc.fiscal.treasury.gov/" target="_blank" rel="nofollow noreferrer noopener">Shared Services</a></li> <li class="semibold"><a href="/ussgl">Standard General Ledger, United States (USSGL)</a></li> <li class="semibold"><a href="https://treasurydirect.gov/government/slgs/" target="_blank" rel="nofollow noreferrer noopener">State and Local Government Securities Overview</a></li> <li class="semibold"><a href="/state-and-local-withholding">State and Local Tax Withholding </a></li> <li class="semibold"><a href="/reports-statements">Statements</a></li> <li class="semibold"><a href="/reports-statements/gold-report">Status Report of U.S. Treasury-Owned Gold</a></li> <li class="semibold"><a href="/stored-value-card">Stored Value Card</a></li> <li class="semibold"><a href="https://treasurydirect.gov/government/public-debt-reports/" target="_blank" rel="nofollow noreferrer noopener"><abbr class="bold">SDA</abbr> – Summary Debt Accounting</a></li> <li class="semibold"><a href="/surety-bonds">Surety Bonds</a></li> <li class="semibold"><a href="/reference-guidance/system-access.html">Systems Access</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-t" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">T</div> <ul class="flush no-marker"> <li class="semibold"><a href="/tin"><abbr class="bold">TIN</abbr> - Taxpayer Identifying Number</a></li> <li class="semibold"><a href="/tax-refund-offset.html"><abbr class="bold">TRO</abbr> - Tax Refund Offset</a></li> <li class="semibold"><a href="/tax-refund-offset.html">Tax Refund Offset FAQ</a></li> <li class="semibold"><a href="/training">Training Opportunities</a></li> <li class="semibold"><a href="/gtas/glossary.html"><abbr class="bold">TAS</abbr> - Treasury Account Symbol</a></li> <li class="semibold"><a href="/reports-statements/combined-statement"><abbr class="bold">TAR</abbr> - Treasury Annual Report Appendix</a></li> <li class="semibold"><a href="/treasury-bank-mentor-protege-program">Treasury Bank Mentor-Protégé Program</a></li> <li class="semibold"><a href="/reports-statements/treasury-bulletin">Treasury Bulletin</a></li> <li class="semibold"><a href="/tcis"><abbr class="bold">TCIS</abbr> - Treasury Check Information System</a></li> <li class="semibold"><a href="/reference-guidance/gold-book">Treasury Check Security Features</a></li> <li class="semibold"><a href="/tcmm"><abbr class="bold">TCMM</abbr> - Treasury Collateral Management & Monitoring</a></li> <li class="semibold"><a class="no-icon" href="https://tfx.treasury.gov/tfm" rel="nofollow noreferrer noopener" target="_blank"><abbr class="bold">TFM</abbr> - Treasury Financial Manual</a></li> <li class="semibold"><a href="https://www.treasurydirect.gov/government/treasury-managed-accounts/" target="_blank" rel="nofollow noreferrer noopener"><abbr class="bold">TMA</abbr> - Treasury Managed Accounts</a></li> <li class="semibold"><a href="/top"><abbr class="bold">TOP</abbr> - Treasury Offset Program</a></li> <li class="semibold"><a href="/debt-management/resources/debt-management-governmentwide-reports.html"><abbr class="bold">TROR</abbr> - Treasury Report on Receivables</a></li> <li class="semibold"><a href="/tga"><abbr class="bold">TGA</abbr> - Treasury General Account </a></li> <li class="semibold"><a href="https://www.treasurydirect.gov/savings-bonds/" target="_blank" rel="nofollow noreferrer noopener">Treasury Securities and Programs</a></li> <li class="semibold"><a href="https://www.treasurydirect.gov/auctions/upcoming/" target="_blank" rel="nofollow noreferrer noopener"><abbr class="bold">TSS</abbr> - Treasury Securities Services</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-u" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">U</div> <ul class="flush no-marker"> <li class="semibold"><a href="/unclaimed-assets.html">Unclaimed Assets, FAQ</a></li> <li class="semibold"><a href="/us-debit-card">U.S. Debit Card</a></li> <li class="semibold"><a href="https://www.USAspending.gov" target="_blank" rel="noopener noreferrer">USA Spending</a></li> <li class="semibold"><a href="/ussgl"><abbr class="bold">USSGL</abbr> - United States Standard General Ledger</a></li> <li class="semibold"><a href="/unpaid-foreign-claims">Unpaid Foreign Claims</a></li> </ul> </v-box> </h-box> </div> <div id="az-index-v" data-expandable-region hidden> <h-box> <v-box data-margin="bottom-medium"> <hr data-margin="bottom-medium"> <div class="x-large semibold" data-margin="bottom-medium">V</div> <ul class="flush no-marker"> <li class="semibold"><a href="/eft/vendor-guidance.html">Vendor Payment Guidance</a></li> </ul> </v-box> </h-box> </div> </v-box> </h-box> </div> <div id="header-search" aria-label="header search" data-expandable-region hidden> <form role="search" accept-charset="UTF-8" action="//search.usa.gov/search" id="search_form_header" method="get" aria-label="header-search" name="header-search"> <h-box> <v-box data-hidden="sm md" data-span="lg-2"></v-box> <v-box data-span="lg-8" data-margin="top-medium bottom-medium"> <div class="input-wrapper"> <input name="utf8" type="hidden" value="✓"> <input id="affiliate-header" name="affiliate" type="hidden" value="fiscal"> <input autocomplete="off" class="usagov-search-autocomplete" id="query" maxlength="256" name="query" type="search" placeholder="Search Fiscal Service" aria-label="Header Search Fiscal Service" aria-atomic="true"> <button type="submit" value="" aria-label="submit header search"></button> </div> </v-box> <v-box data-hidden="sm md" data-span="lg-2"></v-box> </h-box> </form> </div> </content-lock> </div> </header>  <noscript> <alert-banner class="yellow-background" aria-atomic="true"> <content-lock> <h-box> <v-box data-span="sm-2 md-4 lg-9" data-align="middle"> <p class="medium red-alert-icon"> <span class="bold italic">JavaScript Disabled</span><br/> Some features of this site will not work with JavaScript disabled. Please enable JavaScript to use all features. </p> </v-box> </h-box> </content-lock> </alert-banner> </noscript> <script type="text/javascript"> // ForeSee Production Embed Script v2.01 // DO NOT MODIFY BELOW THIS LINE ***************************************** ;(function (g) { var d = document, am = d.createElement('script'), h = d.head || d.getElementsByTagName("head")[0], fsr = 'fsReady', aex = { "src": "//gateway.foresee.com/sites/fiscal-treasury-gov/production/gateway.min.js", "type": "text/javascript", "async": "true", "data-vendor": "fs", "data-role": "gateway" }; for (var attr in aex) { am.setAttribute(attr, aex[attr]); } h.appendChild(am); g[fsr] || (g[fsr] = function () { var aT = '__' + fsr + '_stk__'; g[aT] = g[aT] || []; g[aT].push(arguments); }); })(window); // DO NOT MODIFY ABOVE THIS LINE ***************************************** // Un-comment out the function below when you are ready to input your variable /*fsReady(function() { FSR.CPPS.set('name','value'); // use single quotes when passing a static-value FSR.CPPS.set('name2',somevariable); // don't use quotes for a dynamic value FSR.CPPS.set('name3',othervariable); // add as many CPPs as you like in this way });*/ // DO NOT MODIFY ABOVE THIS LINE ***************************************** </script> <main id="main">  <stage-banner class="secondary"> <figure data-margin="bottom-large"> <img src="../images/stages/businessmen-checking-finances.jpg" alt="Finances"> </figure> <content-lock> <h-box> <v-box> <h1 class="xx-large semibold" data-margin="bottom-large">Cross-Servicing</h1> <p class="regular medium">The Cross-Servicing program collects delinquent nontax debt owed to federal agencies. It is administered by the Bureau of the Fiscal Service’s Disbursing and Debt Management area.</p> <p class="regular medium">By law, federal agencies generally must refer delinquent debts to the Cross-Servicing program when the debt is between 60-days and 180-days delinquent. The agency referring the debt is responsible for:</p> <ul type="none"> <ul type="disc"> <li>determining the amount of the debt (including any interest, penalties, and costs) and</li> <li>telling the Cross-Servicing program what tools may be used to collect the debt.</li> </ul> </ul> <p class="regular medium">In most cases, the referring agency permits the Cross-Servicing program to set up payment arrangements with the debtor based on the debtor’s ability to pay.</p> </v-box> </h-box> </content-lock> </stage-banner>   <section> <content-lock> <h-box> <v-box> <h2 class="center x-large semibold">The Cross-Servicing program uses a variety of tools to collect debts:</h2> </v-box> </h-box> <h-box> <v-box> <ul type="none"> <ul type="disc"> <li>sending demand letters,</li> <li>calling debtors,</li> <li>negotiating payment agreements,</li> <li>referring debts to the Department of Justice for litigation,</li> <li>reporting debts to credit bureaus,</li> <li>administratively garnishing wages,</li> <li>referring debts to private collection agencies,</li> <li>offsetting federal and state payments through the Treasury Offset Program,</li> <li>assisting with the resolution of disputes about the amount or existence of the debt.</li> </ul> </ul> <p>More information about some of these tools is available on our website:</p> <ul type="none"> <ul type="disc"> <li><a href="/cross-servicing/awg/awg-background.html" target="_blank">Administrative wage garnishment (AWG)</a></li> <li><a href="/cross-servicing/private-collection-agencies.html" target="_blank">Private Collection Agencies (PCAs)</a></li> <li><a href="/top/" target="_blank">Treasury Offset Program (TOP)</a></li> </ul> </ul> <p>Certain classes of debt are exempt from the Cross Servicing referral requirement. View a <a href="/files/debt-management/cross-servicing-transfer-exemption-chart.pdf">list of those exemptions</a>.</p> </v-box> </h-box> </content-lock> </section>   <section class="lightest-background"> <content-lock> <h-box> <v-box data-margin="bottom-large"> <h2 class="x-large semibold center">Resources</h2> </v-box> </h-box> <h-box> <v-box data-span="lg-4" data-margin="bottom-medium"> <a href="/cross-servicing/resources/resource-downloads.html#agencyprofile" class="arrow-right-yellow-icon">Agency Profile Form</a> </v-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="md-top-medium sm-top-medium"> <a href="/cross-servicing/resources/resource-downloads.html#debtordispute" class="arrow-right-yellow-icon">Debtor Dispute Form</a> </v-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="md-top-medium sm-top-medium"> <a href="/cross-servicing/resources/resource-downloads.html#cclr" class="arrow-right-yellow-icon">Claims Collection Litigation Report</a> </v-box> </h-box> <h-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="top-medium"> <a href="/cross-servicing/resources/resource-downloads.html#ccdfs" class="arrow-right-yellow-icon">Consumer & Commercial Debtor Financial Statements</a> </v-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="top-medium"> <a href="/cross-servicing/private-collection-agencies.html" class="arrow-right-yellow-icon">Private Collection Agencies</a> </v-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="top-medium"> <a href="/cross-servicing/resources/legal-authorities.html" class="arrow-right-yellow-icon">Legal Authorities</a> </v-box> </h-box> <h-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="top-medium"> <a href="/cross-servicing/resources/make-a-payment.html" class="arrow-right-yellow-icon">Make a Payment </a></v-box> <v-box data-span="lg-4" data-margin="bottom-medium" data-border="top-medium"> <a 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