Welcome | myAccount

<!DOCTYPE html>      <html class="no-js">  <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://myaccount.blackberry.com/myaccount/auth/login?locale=en","20170322015918","https://web.archive.org/","web","/_static/", "1490147958"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta name="description" content="BlackBerry Expert Support Center"> <meta name="author" content="Research In Motion Limited"> <meta name="viewport" content="width=device-width, initial-scale=1"> <base href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/"> <title>Welcome | myAccount</title> <meta http-equiv="refresh" content="900">  <link rel="stylesheet" type="text/css" href="/web/20170322015918cs_/https://myaccount.blackberry.com/myaccount/parthenon/css/vendor.css"> <link rel="stylesheet" type="text/css" href="/web/20170322015918cs_/https://myaccount.blackberry.com/myaccount/parthenon/css/application.css"> <link rel="stylesheet" type="text/css" href="/web/20170322015918cs_/https://myaccount.blackberry.com/myaccount/parthenon/css/browser_legacy_components.css">  <script type="text/javascript" src="/web/20170322015918js_/https://myaccount.blackberry.com/myaccount/parthenon/js/vendor.js"></script> <script src="/web/20170322015918js_/https://myaccount.blackberry.com/myaccount/parthenon/js/application.js" type="text/javascript"></script>  <style> .navbar-inverse { background-color: #000000; } </style> </head> <body> <noscript><iframe src="//web.archive.org/web/20170322015918if_/https://www.googletagmanager.com/ns.html?id=GTM-59QP4T" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='//web.archive.org/web/20170322015918/https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-59QP4T');</script>  <div class="bbp-navbar-bb navbar navbar-default navbar-inverse" role="navigation"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle collapsed pull-left" data-toggle="collapse" data-target=".navbar-collapse"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/logo.png"/> </div> <div class="navbar-collapse collapse"> <ul class="nav navbar-nav navbar-right"> <li><a href="https://web.archive.org/web/20170322015918/http://web.blackberry.com/enterprise.html" target="_blank">Enterprise</a></li> <li><a href="https://web.archive.org/web/20170322015918/http://web.blackberry.com/messaging.html" target="_blank">Messaging</a></li> <li><a href="https://web.archive.org/web/20170322015918/http://web.blackberry.com/internet-of-things.html" target="_blank">IoT</a></li> <li><a href="https://web.archive.org/web/20170322015918/http://web.blackberry.com/smartphones.html" target="_blank">Smartphones</a></li> <li><a href="https://web.archive.org/web/20170322015918/http://web.blackberry.com/partners.html" target="_blank">Partners</a></li> <li><a href="https://web.archive.org/web/20170322015918/http://blackberry.com/support" target="_blank">Support</a></li> <li><a href="https://web.archive.org/web/20170322015918/http://web.blackberry.com/shop.html" target="_blank">Shop</a></li> <li><a href="https://web.archive.org/web/20170322015918/https://developer.blackberry.com/" target="_blank">Developers</a></li> </ul> </div> </div> </div>    <div id="bbp-notify-sitealert-container"></div>   <div class="container" id="page-title-div">  <div class="row" style="padding-top:70px;">  <div class="col-md-12">  </div> </div> </div> <style> body { margin-bottom:0px; } #page-title-div { height:0px;} /* Remove spacing for the page title in the unauthenticated view */ /* Language drop down in footer - Start */ .dropdown-menu.navbar-inverse { background-color: #357ebd; } .dropdown-menu.navbar-inverse>li>a { color:white; } .dropdown-menu.navbar-inverse>li>a:hover { color:black; } /* End */ .login-page .myAccountBG { background: #000000 url("/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/hero.jpg") no-repeat center top; background-size: cover; height:640px; text-align:center; color:white; } .login-page h1 { font-size:64px; color:white; text-transform: none; font-family: HelveticaNeueLTStd-Md, helvetica, sans; } .login-page h2 { font-family: HelveticaNeueLTStd-Md, helvetica, sans; } .login-page .h2light { font-family: HelveticaNeueLTStd-Lt, helvetica, sans; } .login-page .desctext { color:white; font-size:26px; line-height:30px; font-family: HelveticaNeueLTStd-Lt, helvetica, sans; } .login-page .login-button { font-size:16px; font-family: HelveticaNeueLTStd-Md, helvetica, sans; display: inline-block; width:200px; padding-top:20px; padding-bottom:20px; margin-top:26px; border:0px; } .login-page .login-button:hover { text-decoration:none; } .login-page .register-button { border:3px solid white; padding-bottom:19px; padding-top:19px; text-align:center; color:white; } .login-page .login-signin { background-color: white; color: black; padding-top:17px; padding-bottom:16px; border:3px solid white; } .login-page .login-signin:hover { text-align:center; color:white; background-color: transparent; } .login-page .register-button:hover { background-color: white; color: black; } .login-page .contact-sales-button { background-color:white; text-align:center; color:#5b869e; padding-top:17px; padding-bottom:16px; border:3px solid white; } .login-page .contact-sales-button:hover { color:white; background-color:transparent; } .login-page .sign-in-button { background-color:black; text-align:center; color:white; padding-top:17px; padding-bottom:16px; border:3px solid black; } .login-page .sign-in-button:hover { color:black; background-color:transparent; } .login-page .register-column { text-align:left; } .login-page .featuresBG { background-color:white; text-align:center; } .login-page .featuresBG h2 { font-size:16px; font-family: HelveticaNeueLTStd-Md, helvetica, sans; padding-bottom:20px; color:white; } .login-page .featureBox { text-align:left; color:white; padding:20px; min-height:200px; font-size:16px; font-family: HelveticaNeueLTStd-Lt, helvetica, sans; } /* So the bootstrap columns don't have any space between them - Start */ .row.no-gutter { margin-right:0; margin-left:0; } .row.no-gutter > [class*='col-'] { padding-right:0; padding-left:0; } /* End */ .featuresBG img { height: 130px; margin-bottom: 30px; margin-top:70px; } .featuresBG p { font-size: 14px; } .login_form { text-align:right; } @media (max-width: 991px) and (min-width:0) { .login-page .myAccountBG { height:auto; } .login-page .featureBox { min-height:0; } .login_form { text-align:center; } .login-page .register-column { text-align:center; } .featuresBG img { height: 100px; margin-bottom: 30px; margin-top:50px; } } @media (max-width: 1199px) and (min-width:992px) { .login-page .featureBox { min-height:255px; } } </style> <div class="login-page"> <div class="myAccountBG"> <div class="container"> <div class="row"> <div class="col-md-12"> <div style="margin-top:40px;"></div> <h1>Welcome To myAccount</h1>  </div> </div> <div class="row"> <div class="col-sm-1 col-md-1"></div>  <div class="col-sm-10 col-md-10"> <div style="margin-top:10px;"></div> <div class="desctext"> myAccount offers a suite of BlackBerry Self-Service tools, as well as enhanced capabilities for management of your account.  </div> </div> <div class="col-sm-1 col-md-1"></div>  </div> <div style="margin-top:40px;"></div> <div class="row"> <div class="col-md-6"> <form id="auth_login_form" name="auth_login_form" method="GET" enctype="application/x-www-form-urlencoded" action="dashboard" target="_self" class="form login_form" novalidate="novalidate"> <button id="j_btn_login" name="j_btn_login" class="login-button login-signin" type="submit" value="j_btn_login"> Sign In </button> </form> </div> <div class="col-md-6 register-column"> <a href="https://web.archive.org/web/20170322015918/https://account.good.com/#/register" class="login-button register-button">Register</a>  </div> </div> <div> <div style="margin-top:65px;"></div> <a href="https://web.archive.org/web/20170322015918/https://salesforce.services.blackberry.com/webforms/myaccount" style="color:white;font-size:16px;text-decoration:underline;">Can't Sign In?</a>  </div> <br><br><br><br> </div> </div> <br><br> <div class="featuresBG"> <div class="container"> <div class="row"> <div class="medium-9 large-9 medium-centered columns"> <div class="heading section"> <h2 class=" helveticaNeueBold text-center " style="color:black ;font-size: 3rem">Features & Overview</h2> </div> <div class="text parbase section"> <p style="text-align: center;">myAccount is a one-stop-shop for BlackBerry Technical Support Services subscribers. As a BlackBerry Technical Support Services Subscriber, you are automatically registered to access exclusive online self-service tools and resources, including the ability to manage your BlackBerry Technical Support agreement at any time. Some of our top features include:    </p> </div> </div> </div> <div class="row"> <div class="col-sm-1 col-md-1"></div>  <div class="col-sm-10 col-md-10"> <div class="row no-gutter"> <div class="col-md-4"> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/EnhancedKnowledgeBaseContent.png"> <div class="featureBox" style="background-color:#294862;"> <h3 style="color: #fff;">Enhanced Knowledge Base Content</h3> Authenticate to gain access to exclusive and enhanced knowledge base content related to BlackBerry Enterprise Software solutions  </div> </div> <div class="col-md-4"> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/BlackBerrySelfServiceTools.png"> <div class="featureBox" style="background-color:#1B6175;"> <h3 style="color: #fff;">BlackBerry Self Service Tools</h3> BlackBerry Infrastructure Status and Server Connection Status tools are just two of them many self-service tools to assist you in diagnosing, troubleshooting, and resolving issues.  </div> </div> <div class="col-md-4"> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/EnterpriseActivationReadiness.png"> <div class="featureBox" style="background-color:#007F8E;"> <h3 style="color: #fff;">Enterprise Activation Readiness</h3> A self-diagnostic tool to see if an end-users smartphone is ready to begin the Enterprise activation process. </div> </div> </div> <div class="row no-gutter"> <div class="col-md-4"> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/AccountAndSubscriptionManagement.png"> <div class="featureBox" style="background-color:#007F8E;"> <h3 style="color: #fff;">Account & Subscription Management</h3> Manage licenses, and leverage features and services of your BlackBerry Technical Support Services contract.  </div> </div> <div class="col-md-4"> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/ExpertAdvice.png"> <div class="featureBox" style="background-color:#2497A3;"> <h3 style="color: #fff;">Expert Advice</h3> Relevant guides, articles, webcasts and other resources available at the click of a button.  </div> </div> <div class="col-md-4"> <img src="/web/20170322015918im_/https://myaccount.blackberry.com/myaccount/parthenon/img/login/NotAMember.png"> <div class="featureBox" style="background-color:#25AEBD;"> <h3 style="color: #fff;">Not A Member?</h3> Not Currently Registered but are a Technical Support Subscriber? Create Your <a href="https://web.archive.org/web/20170322015918/https://account.good.com/#/register" style="color:white; text-decoration:underline; font-size:16px;">BlackBerry Online Account Now.</a>  </div> </div> </div> <div style="margin-top:125px;"> </div> </div> <div class="col-sm-1 col-md-1"></div>  </div> </div> </div> <div class="salesSupport" style="background-color:#2D6A74;"> <div class="container"> <div class="row"> <div class="col-md-12" style="text-align:center;"> <div style="margin-top:120px;"></div> <h1>Need Sales and Purchasing Support?</h1> <h2 style="color:white;" class="h2light">For help making purchases, please contact BlackBerry Sales.</h2> <a href="https://web.archive.org/web/20170322015918/http://us.blackberry.com/enterprise/contact-us.html" class="login-button contact-sales-button">Contact Sales </a> <div style="margin-top:130px;"></div> </div> </div> </div> </div> <div class="blackberryAdmins"> <div class="container"> <div class="row"> <div class="col-md-12" style="text-align:center;"> <div style="margin-top:130px;"></div> <div class="heading section"> <h2 class="helveticaNeueBold text-center" style="color:black ;font-size: 3rem">Looking for access to the BlackBerry Admins (formerly Good Admin Portal)?</h2> </div> <a href="https://web.archive.org/web/20170322015918/http://www.good.com/admin" class="login-button sign-in-button">Sign In </a> </div> </div> </div> </div> <br><br><br><br><br> <br><br><br><br><br> </div>  <footer> <div class="footerWrapper"> <div class="container"> <table style="width: 100%"> <tbody><tr> <td style="width: 100%"> © 2017 Copyright BlackBerry Limited. All rights reserved.  |  1.0.3-538 - 2017-03-07 21:35 </td>  <td> <div class="btn-group dropup bbp-lang-select"> <ul class="dropdown-menu navbar-inverse" style=""> <li id="lang_en"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=en" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=en', 'Yes', 'No'); return false;">English</a> </li> <li id="lang_fr"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=fr" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=fr', 'Yes', 'No'); return false;">Français</a> </li> <li id="lang_de"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=de" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=de', 'Yes', 'No'); return false;">Deutsch</a> </li> <li id="lang_ja_JP"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=ja_JP" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=ja_JP', 'Yes', 'No'); return false;">日本語</a> </li> <li id="lang_pt_BR"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=pt_BR" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=pt_BR', 'Yes', 'No'); return false;">Portugues (Brasil)</a> </li> <li id="lang_es"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=es" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=es', 'Yes', 'No'); return false;">Español</a> </li> <li id="lang_it"> <a href="https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=it" onclick="confirmLanuageChange('Changing your language will close your open tools, would you like to continue?','https://web.archive.org/web/20170322015918/https://myaccount.blackberry.com/myaccount/auth/login?locale=it', 'Yes', 'No'); return false;">Italiano</a> </li> </ul> <a class="btn btn-primary btn-sm" data-toggle="dropdown" style=""> English <span class="caret"></span> </a> </div> </td> <td> <a id="noop-top" href="help/feedback?locale=en" class="btn btn-lg btn-primary" style="position: fixed; bottom: 1px; right: 1%; cursor: pointer; font-style: normal; font-variant: normal; font-weight: normal; font-stretch: normal; font-size: 12px; line-height: normal; font-family: arial; display: block;"> <span class="fa fa-microphone bbp-btn-icon-only"></span> Feedback </a> </td> </tr><tr> </tr></tbody></table> </div> </div> </footer>  <script type="text/javascript" src="/web/20170322015918js_/https://myaccount.blackberry.com/myaccount/js/auth.js"></script>  </body> </html>

CINXE.COM

Welcome | myAccount