CINXE.COM

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class="breadcrumb-page-title">Help</span></div></div></div> <h1 class="title" id="page-title">Help</h1> <div class="content-top"> </div> <div id="main-wrapper"> <div id="main" class="clearfix"> <div id="content" class="column"> <div class="inside"> <a id="main-content"></a> <div class="tabs"></div> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div class="content"> <div id="node-26" class="node node-page slider-secondary clearfix" about="/help" typeof="sioc:Item foaf:Document"> <span property="dc:title" content="Help" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-field-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>Need help with something? Check our <a href="/frequently-asked-questions">Frequently Asked Questions</a>, and if your issue isn't addressed there, see the resources below.</p> <div class="wysiwyg_twocols layout--50-50"> <div class="wysiwyg_twocols--first"> <h4>UCSF Site Builder</h4> <p>For general questions on how to use Site Builder, please visit our <a href="https://websites.ucsf.edu/frequently-asked-questions">FAQs</a>, the <a href="https://drupal.ucsf.edu/">UCSF Drupal Web Hosting site</a>, or try posting your question to the UCSF IT Forum's <a data-key="910" data-slate-object="inline" href="https://teams.microsoft.com/l/channel/19%3a5aaac8048f354ce8bfa7b76a466c22cd%40thread.tacv2/Drupal?groupId=8770cdd8-fb55-4de6-a0a2-eb275b658fa9&tenantId=a52fd37d-7666-49ce-b534-c4505c2f5226">Drupal group on Teams</a> or join the <a href="https://uctech.slack.com/">UC Tech Slack workspace</a> #drucsf.</p> <p>If you'd like to attend a training <em>after</em> you've received your Site Builder template, <a href="https://websites.ucsf.edu/training">please visit our Training page</a> for a recording of the "UCSF Site Builder Quick Start Lab" training session. </p> <p>If you need specific support for your site, <a href="https://ucsf.service-now.com/ess/home.do" target="_blank">submit an IT ticket</a> and click on "Get IT Help." At the bottom of the form under Type of Help, select “UCSF Drupal Hosted Website”. Remember to include the URL to your website and attach a screenshot if applicable. These tickets are routed directly to the Web Services group in IT.</p> <p>If you need help to create or improve your site, please <a href="https://ucsf.service-now.com/ess/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=cb578edb13cb03406854bcaf3244b09a&sysparm_link_parent=6077b0f2a0be7400e2dc5c11a30e5dff&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default">use the website consultation request form</a>.</p> </div> <div class="wysiwyg_twocols--second"> <h4>Drupal Community</h4> <p>To connect with UCSF's Drupal community, you can:</p> <ul> <li>Join the <a href="https://uctech.slack.com/">UC Tech Slack workspace</a> #drucsf.</li> <li>Join the UCSF IT Forum's <a data-key="910" data-slate-object="inline" href="https://teams.microsoft.com/l/channel/19%3a5aaac8048f354ce8bfa7b76a466c22cd%40thread.tacv2/Drupal?groupId=8770cdd8-fb55-4de6-a0a2-eb275b658fa9&tenantId=a52fd37d-7666-49ce-b534-c4505c2f5226">Drupal group on Teams</a>.</li> <li>Attend a monthly Drupal Users Group (DUG) meeting. Upcoming meetings are posted on <a href="http://websites.ucsf.edu/events/">our Events page</a>. Meeting have been suspended for the summer.</li> </ul> <p>There is also a local <a href="https://www.meetup.com/SFDUG-San-Francisco-Drupal-Users-group/">SF Drupal Users Group Meetup</a> not officially associated with UCSF.</p> <p>To learn more about Drupal on your own, try the <a href="https://drupalize.me/">DrupalizeMe Guides</a> (not affiliated or officially endorsed by UCSF).</p> </div> </div> <p> </p> <div class="wysiwyg_twocols layout--50-50"> <div class="wysiwyg_twocols--first"> <h4>Website Brand Standards</h4> <p>For further questions on design and branding issues for your website, visit the <a href="http://identity.ucsf.edu">Brand Identity website</a> or email <a href="/cdn-cgi/l/email-protection#452c21202b312c313c05302636236b202130"><span class="__cf_email__" data-cfemail="fd9499989389948984bd889e8e9bd3989988">[email protected]</span></a>.</p> </div> <div class="wysiwyg_twocols--second"> <h4>Other Inquiries</h4> <p>If you have an issue or a suggestion for this website, email <a href="/cdn-cgi/l/email-protection#40372522242536003035222126266e352333266e252435"><span class="__cf_email__" data-cfemail="83f4e6e1e7e6f5c3f3f6e1e2e5e5adf6e0f0e5ade6e7f6">[email protected]</span>.</a></p> <p> </p> </div> </div> <p> </p> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div id="sidebar" class="column"> <div class="sidebar_top"> <div class="region region-sidebar-top"> <div id="block-menu-block-2" class="block block-menu-block"> <h3><a href="/help" class="active-trail active">Help</a></h3> <div class="content"> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-2"> <ul class="menu"><li class="first leaf menu-mlid-13161"><a href="/training">Training</a></li> <li class="leaf menu-mlid-2016"><a href="/frequently-asked-questions">Frequently Asked Questions</a></li> <li class="leaf menu-mlid-2006"><a href="https://it.ucsf.edu/service/digital-accessibility-program" title="">Accessibility Resources</a></li> <li class="last leaf menu-mlid-9841"><a href="/drupal-tutorials" title="">Tutorials</a></li> </ul></div> </div> </div> </div> </div> </div> </div></div> <div id="footer"> <div class="section"> <div class="region region-footer"> <div id="block-block-31" class="block block-block"> <div class="content"> <p>Is there additional information on UCSF websites that would be helpful to you? 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