ICT运维和辅助运营服务-网络运维-华为企业业务

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href="/cn/solutions/enterprise-wireless/industry-wireless">行业无线</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/solutions/enterprise-wireless/enterprise-microwave">企业微波</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/solutions/enterprise-wireless/enterprise-cloud-core">企业云核</a> </p> </li> </div> <div class="e-link-box"><p><a href="/cn/solutions/enterprise-wireless" class="e-link-black-16-3"><span class="text">企业无线首页 </span> <span class="iconfont icon-xiala1"></span></a></p></div> </ul> </li> <li class="level-two-li level-two-li-link level-two-li1"> <p class="level-txt2">企业服务与软件</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/solutions/services/ict-integration">ICT部署与集成服务</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/solutions/services/o-m-operation-support-service">ICT运维与辅助运营服务</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/solutions/services/learning-and-certification">培训与认证服务</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/solutions/services/software-service">软件平台与服务</a> </p> </li> </div> <div class="e-link-box"><p><a href="/cn/solutions/services" class="e-link-black-16-3"><span class="text">企业服务与软件首页</span> <span class="iconfont icon-xiala1"></span></a></p></div> </ul> </li> <li class="level-two-li level-two-li-link level-two-li1"> <p class="level-txt2">管理系统</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/products/esight">eSight ICT统一管理系统</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/products/mgmt-sys/neosight">NeoSight轻量级融合管理系统</a> </p> </li> </div> </ul> </li> <li class="level-two-li level-two-li-link level-two-li1"> <p class="level-txt2">华为云</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/products/computing/huawei-cloud/huawei-cloud-stack">华为云Stack </a> </p> </li> </div> <div class="e-link-box"><p><a href="/cn/products/computing/huawei-cloud" class="e-link-black-16-3"><span class="text">华为云首页</span> <span class="iconfont icon-xiala1"></span></a></p></div> </ul> </li> <li class="level-two-li level-two-li-link level-two-li1"> <p class="level-txt2">华为坤灵系列</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="/cn/products/huawei-kunling-home/huawei-kunling-series">华为坤灵系列</a> </p> </li> </div> <div class="e-link-box"><p><a href="/cn/products/huawei-kunling-home" class="e-link-black-16-3"><span class="text">华为坤灵首页</span> <span class="iconfont icon-xiala1"></span></a></p></div> </ul> </li> </ul> </li> <li class="level-one-li"> <p class=" arrow-dw01">产品组合</p> <ul class="wap-item-list2"> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/solutions/campus">智慧园区 <span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/solutions/data-center">数据中心<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/solutions/digital-site">数字站点<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/solutions/wan">广域网络<span class="iconfont icon-arrow-r-2"></span></a></p> </li> </ul> </li> <li class="level-one-li"> <p class=" arrow-dw01">行业</p> <ul class="wap-item-list2"> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/finance">金融<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/manufacturing">制造<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/government">政府<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/education">教育<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/healthcare">医疗<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/transportation">交通<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/grid">电力<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/mining">矿业<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/oil-gas">油气与化工<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/retail">零售<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/ict-service-provider">ISP与互联网<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/real-estate">建筑地产<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="/cn/industries/commercial-market">商业市场<span class="iconfont icon-arrow-r-2"></span></a></p> </li> </ul> </li> </ul> <div class="pr-bg"></div> <div class="nav-mob-btns"> <div class="e-cistern-l"> <div class="nav-mob-btn"><a href="/cn/products-and-solutions/new-products" target=""><span>新品发布</span> <span class="iconfont icon-xiala1"></span> </a> </div> <div class="nav-mob-btn"><a href="/cn/products-and-solutions" target=""><span>查看全部产品与解决方案</span> <span class="iconfont icon-xiala1"></span> </a> </div> <div class="nav-mob-btn"><a href="/cn/resource/material-center" target="_blank"><span>资料中心</span> <span class="iconfont icon-xiala1"></span> </a> </div> </div> </div> </div> </div> </div> </div> <div class="wap-con"> <div class="e-cistern-l"> <div class="back-pre"> <span class="iconfont icon-left"></span> <span>返回主菜单</span> </div> <div class="wap-item-con"> <h3 class="e-font-bold"> 学习与技术支持 </h3> <div class="wap-item two"> <ul class="wap-item-list1 two"> <li class="level-one-li"> <div class="nav-list-con arrow-dw01"> <a href="https://support.huawei.com/enterprise/zh/service-Support" class="e-link-black-16-3 nav-list" rel="nofollow " target="_blank"> <span class="text">服务支持</span> <span class="iconfont icon-xiala1"></span> </a> </div> <ul class="wap-item-list2"> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://app.huawei.com/weiknow#/weiknow?lang=zh" rel="nofollow " target="_blank">智能客服<span class="iconfont icon-arrow-r-2"></span></a><a><span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://netcare.huawei.com/servicecareweb/#/servicerequest" rel="nofollow " target="_blank">我的问题单<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://e.huawei.com/cn/about/service-hotline">服务热线<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/tool" rel="nofollow " target="_blank">工具专区<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/ecareWechat?lang=zh" rel="nofollow " target="_blank">维保查询与购买<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/rmaweb/zh/rma" rel="nofollow " target="_blank">备件查询<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://app.huawei.com/eisdp/project/#/eisdp" rel="nofollow " target="_blank">企业集成交付平台（eISDP）<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://esdp.huawei.com/isdp/" rel="nofollow " target="_blank">软件交付平台（ESDP）<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/ecolumnsweb/asc" rel="nofollow " target="_blank">授权服务中心伙伴查询<span class="iconfont icon-arrow-r-2"></span></a></p> </li>  <div class="e-link-box"> <p> <a href="https://support.huawei.com/enterprise/zh/service-Support" class="e-link-black-16-3" rel="nofollow " target="_blank"> <span class="text">查看全部服务支持</span> <span class="iconfont icon-right"></span> </a> </p> </div> </ul> </li> <li class="level-one-li"> <p class="level-txt2 arrow-dw01">产品支持</p> <ul class="wap-item-list2"> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/doc/index.html" rel="nofollow " target="_blank">产品文档<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/software/index.html" rel="nofollow " target="_blank">软件下载<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/knowledge/" rel="nofollow " target="_blank">案例库<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/bulletins/" rel="nofollow " target="_blank">公告<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/multimedia" rel="nofollow " target="_blank">多媒体中心<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://info.support.huawei.com/ta/eninfocenter/index.html" rel="nofollow " target="_blank">信息中心 Info - Finder<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://info.support.huawei.com/network/ptmngsys/Web/OnlineCourse/zh/index.html" rel="nofollow " target="_blank">在线课堂<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/multilingual-documents/switches-pid-1482605678974" rel="nofollow " target="_blank">多语种资料<span class="iconfont icon-arrow-r-2"></span></a> </p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://ekit.huawei.com/#/serve/main?lang=zh_CN&countryCode=CN" rel="nofollow " target="_blank">华为坤灵系列<span class="iconfont icon-arrow-r-2"></span></a> </p> </li>  </ul> </li> <li class="level-one-li"> <p class="level-txt2 arrow-dw01">行业解决方案支持</p> <ul class="wap-item-list2"> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/category/financial-services-pid-1617703101403?submodel=doc" rel="nofollow " target="_blank">金融<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/category/government-pid-1617681662136?submodel=doc" rel="nofollow " target="_blank">政府<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/category/transportation-pid-1617703186060?submodel=doc" rel="nofollow " target="_blank">交通<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/enterprise-professional-services/energy-core-pid-252338027" rel="nofollow " target="_blank">能源<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/category/manufacture-pid-1645693755166?submodel=doc" rel="nofollow " target="_blank">制造<span class="iconfont icon-arrow-r-2"></span></a></p> </li> <li class="level-two-li level-two-li-no"> <p class="level-txt2"><a href="https://support.huawei.com/enterprise/zh/category/construction-real-estate-pid-1617703282142?submodel=doc" rel="nofollow " target="_blank">建筑地产<span class="iconfont icon-arrow-r-2"></span></a> </p> </li>  </ul> </li> <li class="level-one-li"> <div class="nav-list-con arrow-dw01"> <a href="https://e.huawei.com/cn/talent/#/home" class="e-link-black-16-3 nav-list"> <span class="text">培训认证</span> <span class="iconfont icon-xiala1"></span> </a> </div> <ul class="wap-item-list2"> <li class="level-two-li level-two-li-link level-two-li2"> <p class="level-txt2">学习资源</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con2 e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/learning/#/home?productTags=&productName=&navType=learningNavKey">课程 & 班级</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/#/resources">资源中心</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://talentstore.shixizhi.huawei.com/" rel="nofollow " target="_blank">学习商城</a> </p> </li> </div> </ul> </li> <li class="level-two-li level-two-li-link level-two-li2"> <p class="level-txt2">考试认证</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con2 e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/cert/#/careerCert">职业认证</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/cert/#/specialistCert?navType=SpecialistCertifications">专业认证</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/cert/#/oneXcert?navType=oneXCert">1+X认证</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/news/#/details?consultationId=2303">HCIE专区</a> </p> </li> </div> </ul> </li> <li class="level-two-li level-two-li-link level-two-li2"> <p class="level-txt2">华为ICT学院</p> <ul class="wap-item-list3"> <div class="wap-item-list3-con2 e-scroll-vrt-d1-1"> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/ict-academy/#/home">ICT学院介绍</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/ict-academy/#/ict-courses-list">课程目录</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/#/ict/contest?compId=85131973">华为ICT大赛</a> </p> </li> <li class="level-three-li"> <p class="level-txt3"> <a href="https://e.huawei.com/cn/talent/#/ict-academy/cooperation">院校解决方案</a> </p> </li> <li 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<h1 class="title">ICT运维和辅助运营服务</h1> <p class="subtitle"> ICT运维和辅助运营服务，解决客户数字化后转型的后顾之忧 </p> <div class="e-btn-box"> </div> </div> </div> </div> </li> </ul> <div class="swiper-pagination" id="pagination"></div> </div> </div> </div> </div> <script> $(function () { require(["/Assets/enp/2022/js/module/e-module-202208161027.js"], function (mod) { mod && mod.init && mod.init() }) }) </script> <div class="e-block e-module-202208091539"> <div class="fixed-box"> <div class="e-cistern-l"> <div class="e-con"> <div class="wap-controller"> <div class="wap-line"> <p><span class="wap-title">概述</span><span class="iconfont wap-nav-icon icon-down"></span></p> </div> </div> <div class="anchor"> <div class="sl"> <ul class="ul"> <li class="li active" data-key="summary">概述</li> <li class="li " data-key="">架构图</li> <li class="li " data-key="">服务产品</li> <li class="li " data-key="case">成功案例</li> <li class="li " data-key="resources">相关资源</li> </ul> </div> </div> <div class="e-btn-box"> <a href="/cn/how-to-buy/get-price-info" class="e-btn-bg-red-xl"><span class="fixed-span">项目咨询</span></a> </div> </div> </div> </div> </div> <script> require([ "css!/Assets/enp/2022/css/module/e-module-202212150928.css" ]) </script> <div class="e-block e-module-202212150928 noimg-textleft e-block-tb anchorpoint" style="background: #f8f8f8;"> <div class="e-cistern-l"> <div class="e-titles"> <h2 class="e-title-h2 e-align-center-xl"> <p>ICT运维和辅助运营服务</p> </h2> </div> <div class="e-con"> <div class="row"> <div class="right e-col-xl-12"> <div class="textbox"> <p>ICT运维和辅助运营服务面向企业客户ICT基础设施提供的各运维阶段的订阅式服务。</p> <p>•客户支持服务：华为客户支持服务面向设备和解决方案提供技术支持服务，依托远程化、集中化、标准化和智能化的全球服务支持平台，先进的IT工具和完善的ITR（Issue to Resolution）流程，通过专业的全球技术支持团队及时响应客户的服务请求并高效处理，确保客户网络安全、稳定、可靠运行。 </p> <p>•提升服务：华为提升服务提供专属的TAC专家和故障处理机制，帮助客户加速故障处理；聚焦ICT基础设施的可靠性、可用性和韧性，提前分析识别并消减软件缺陷、生命周期风险及安全风险；依托丰富的运维实践、专家团队和智能工具平台，帮助客户提升ICT基础设施的变更自动化能力，构建由应用至基础设施的全栈拓扑分析、可视及跨层级故障定位能力，提升运维效率。 </p> <p>•ICT运维服务：华为行业运维服务方案将大量行业实践以及华为自身的数字化运维转型经验相结合，为客户带来“智能、可视、易用、开放”的数字化运维新体验；提供基于ITIL、ITSS等的管理框架，涵盖运维过程中所需要的感知、分析、执行、辅助决策、变更管理、资产及配置管理、资源计量等服务内容。 </p> <p>•辅助运营服务：辅助运营服务方案，面向各业务场景，以提升业务效率，改善用户体验与效益增利为目标，基于iDOP智能运营平台，通过向客户提供“运营体系规划、用户+产品辅助运营、数据辅助运营、数字平台辅助运营、业务场景辅助运营”的一站式服务，夯实数字化转型基石，释放数字化技术能力，增强数字化服务能力，驱动数字化业务的持续迭代与优化，助力客户实现数字化转型价值目标。 </p> </div> </div> </div> </div> </div> </div> <script> require(["css!/Assets/enp/2022/css/module/e-module-202209070955.css"]) </script> <div class="e-block e-module-202209070955 e-block-tb hide-descript anchorpoint" style="background: #fff;"> <div class="e-bg"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="" data-xl="//e.huawei.com/-/mediae/EBG2022/IndustryCategory/beijingtu-pc_001.jpg" data-sm="//e.huawei.com/-/mediae/EBG2022/IndustryCategory/beijingtu-wap.jpg"> </div> </div> <div class="e-cistern-l"> <div class="e-titles"> <h2 class="e-title-h2 e-align-center-xl"> <p>架<span>构</span>图</p> </h2> </div> <div class="e-con"> <div class="archite-container"> <div class="row"> <div class="e-col-xl-12 arch-img"> <div class="pic" style="max-width: 1556px;"> <div class="e-lazy" style="padding-top: calc(29.6915167095116%);"> <img src="" class="e-replace-img" alt="ICT运维和辅助运营服务架构图" data-xl="//e.huawei.com/-/mediae/images/solutions/services/o-m-operation-support-service/architecture-cn-3.png"> </div> </div> <div class="full-img"> <span class="iconfont icon-quanping"></span> </div> </div> <div class="view-box"> <i class="iconfont icon-close close-full"></i> <img src="" alt="Huawei" style="bottom: 0px;"> </div> </div> </div> </div> </div> </div> <script> $(function () { require(["/Assets/enp/2022/js/module/e-module-202209070955.js"], function (mod) { mod && mod.init && mod.init() }) }) </script> <script> require(["css!/Assets/enp/2022/css/module/e-module-202208081430.css"]) </script> <div class="e-block e-module-202208081430 e-block-tb anchorpoint" style="background: #f8f8f8;"> <div class="e-cistern-l"> <h2 class="e-title-h2 e-align-center-xl"> <p> 服<span>务产</span>品 </p> </h2> <div class="e-con"> <div class="storage-container"> <div class="row"> <div class="box-con e-col-sm-12 e-col-md-12 e-col-xl-4"> <div class="box"> <div class="box-x"> <div class="e-bg"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="" data-xl="/-/mediae/EBG2022/ProductDetail/bg.jpg"> </div> </div> <div class="e-bg pic"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="客户支持服务" data-xl="//e.huawei.com/-/mediae/images/solutions/services/o-m-operation-support-service/support-services-list.jpg"> </div> </div> </div> <div class="stor-con"> <h3>客户支持服务</h3> <p class="ptxt">华为客户支持服务面向设备和解决方案提供技术支持服务，华为依托业界领先的技术支持中心（TAC）、遍布全球的服务组织，小时级的备件供应能力，标准化的 ITR（Issue to Resolution）流程和先进的IT 工具，及时响应客户的服务请求并高效处理，帮助客户维护更加高效、稳定的 ICT 网络，助力客户商业成功。 <p style="padding-top: 20px; font-size: 16px; line-height: 20px;"><span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>维保服务 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>软件订阅与保障服务</p> <div class="e-btn-box"> <a href="/cn/solutions/services/o-m-operation-support-service/support-services" target="" class="e-btn-bd-red-md"><span>了解更多</span></a> </div> <div class="e-link-box e-xh-btn"> <p> <a href="/cn/solutions/services/o-m-operation-support-service/support-services" target="" class="e-link-red-16-2"> <span class="text">查看所有型号</span> <span class="iconfont icon-arrow-r-2"></span> </a> </p> </div> </div> </div> </div> <div class="box-con e-col-sm-12 e-col-md-12 e-col-xl-4"> <div class="box"> <div class="box-x"> <div class="e-bg"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="" data-xl="/-/mediae/EBG2022/ProductDetail/bg.jpg"> </div> </div> <div class="e-bg pic"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="提升服务" data-xl="//e.huawei.com/-/mediae/images/solutions/services/o-m-operation-support-service/improvement-services-list.jpg"> </div> </div> </div> <div class="stor-con"> <h3>提升服务</h3> <p class="ptxt">华为提升服务提供专属的TAC专家和故障处理机制，帮助客户加速故障处理；聚焦ICT基础设施的可靠性、可用性和韧性，提前分析识别并消减软件缺陷、生命周期风险及安全风险；依托丰富的运维实践、专家团队和智能工具平台，帮助客户提升ICT基础设施的变更自动化能力，构建由应用至基础设施的全栈拓扑分析、可视及跨层级故障定位能力，提升运维效率。 <p style="padding-top: 20px; font-size: 16px; line-height: 20px;"><span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>问题加速 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>风险预防 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>评估优化 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span 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</div> </div> </div> <div class="stor-con"> <h3>ICT运维服务</h3> <p class="ptxt">华为行业运维服务方案将大量行业实践以及华为自身的数字化运维转型经验相结合，为客户带来“智能、可视、易用、开放”的数字化运维新体验；提供基于ITIL、ITSS等的管理框架，涵盖运维过程中所需要的感知、分析、执行、辅助决策、变更管理、资产及配置管理、资源计量等服务内容。 <p style="padding-top: 20px; font-size: 16px; line-height: 20px;"><span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>数据中心运维 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>行业场景运维 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 12px; color: #d20a2c;"></span>通信专网运维 </p> <div class="e-btn-box"> <a href="/cn/solutions/services/o-m-operation-support-service/operation" target="" class="e-btn-bd-red-md"><span>了解更多</span></a> </div> <div class="e-link-box e-xh-btn"> <p> <a href="/cn/solutions/services/o-m-operation-support-service/operation" target="" class="e-link-red-16-2"> <span class="text">查看所有型号</span> <span class="iconfont icon-arrow-r-2"></span> </a> </p> </div> </div> </div> </div> <div class="box-con e-col-sm-12 e-col-md-12 e-col-xl-4"> <div class="box"> <div class="box-x"> <div class="e-bg"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="" data-xl="/-/mediae/EBG2022/ProductDetail/bg.jpg"> </div> </div> <div class="e-bg pic"> <div class="e-lazy"> <img src="" class="e-replace-img" alt="辅助运营服务" data-xl="//e.huawei.com/-/mediae/images/solutions/services/business-operation-support/list.jpg"> </div> </div> </div> <div class="stor-con"> <h3>辅助运营服务</h3> <p class="ptxt">华为辅助运营服务，面向各业务场景，以提升业务效率，改善用户体验与效益增利为目标，基于iDOP智能运营平台，通过向政府和企业客户提供一站式运营服务，为客户的管理及运行提供多维度运营支撑，释放数字化技术能力，驱动数字化业务的持续迭代与优化，助力客户实现数字化转型价值目标。 <p style="padding-top: 20px; font-size: 16px; line-height: 20px;"><span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 10px; color: #d20a2c;"></span>运营体系规划 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 10px; color: #d20a2c;"></span>用户+产品辅助运营 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 10px; color: #d20a2c;"></span>数据辅助运营 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 10px; color: #d20a2c;"></span>数字平台辅助运营 <p style="padding-top: 12px; font-size: 16px; line-height: 20px;"> <span class="iconfont icon-arrowhead-top" style="left: 0px; top: 1px; padding-right: 10px; color: #d20a2c;"></span>业界首发的一站式智能运营平台iDOP </p> <div class="e-btn-box"> <a href="/cn/solutions/services/o-m-operation-support-service/business-operation-support" target="" class="e-btn-bd-red-md"><span>了解更多</span></a> 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