Freshworks Customer Service Suite

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" lang="el"> <head id="ctl00_Head1"><title> Freshworks Customer Service Suite </title><meta charset="UTF-8" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /><meta name="viewport" content="width=device-width, initial-scale=1.0" /><link rel="stylesheet" href="/assets/css/bootstrap.min.css" /><link rel="stylesheet" href="/assets/css/formatCO.css" /><link rel="stylesheet" href="/assets/css/font-awesome.min.css" /><link rel="stylesheet" href="/assets/css/bootstrap-timepicker.css" /><link rel="stylesheet" href="/assets/css/datepicker.css" /><link href="https://fonts.googleapis.com/css?family=Open+Sans:400,300,600,700,800" rel="stylesheet" type="text/css" />  <script src="/assets/js/jquery.min.js"></script> <script src="/assets/js/jquery.stellar.js"></script> <script src="/assets/js/jquery.colorbox-min.js" type="text/javascript"></script> <script src="https://apis.google.com/js/platform.js"></script> <link rel="stylesheet" href="/assets/css/tailwind.css" /><link rel="stylesheet" href="/tailwind/dist/output.css" /><link rel="stylesheet" href="/assets/css/formatCO_1.css" /> <script src="/assets/js/jquery.gritter.min.js"></script> <script>(function (i, s, o, g, r, a, m) {i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function () {(i[r].q = i[r].q || []).push(arguments)}, i[r].l = 1 * new Date(); a = s.createElement(o),m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m)})(window, document, 'script', 'https://www.google-analytics.com/analytics.js', 'ga');ga('create', 'UA-7641458-1', 'auto');ga('send', 'pageview');</script>  <script> !(function (f, b, e, v, n, t, s) { if (f.fbq) return; n = f.fbq = function () { n.callMethod ? n.callMethod.apply(n, arguments) : n.queue.push(arguments); }; if (!f._fbq) f._fbq = n; n.push = n; n.loaded = !0; n.version = "2.0"; n.queue = []; t = b.createElement(e); t.async = !0; t.src = v; s = b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t, s); })(window, document, "script", "https://connect.facebook.net/en_US/fbevents.js"); fbq("init", "351826892610735"); fbq("track", "PageView"); </script> <noscript> <img height="1" width="1" src="https://www.facebook.com/tr?id=351826892610735&ev=PageView&noscript=1" alt="facebook pixel code" /> </noscript>   <script async src="https://www.googletagmanager.com/gtag/js?id=G-V9T5FYDQSF"></script> <script> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag("js", new Date()); gtag("config", "G-V9T5FYDQSF"); </script>  <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ "gtm.start": new Date().getTime(), event: "gtm.js" }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != "dataLayer" ? 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class="col-sm-3 col-xs-12"> <a href="https://www.rdc.gr/en/normal/home.aspx"> <img src="/admin/Gates/Photos/1/1.png" id="ctl00_imgLogo" class="img-responsive center-block" alt="main site logo" /> </a> </div> <div class="col-sm-7 col-xs-12"> <nav id="bs-navbar" class="collapse navbar-collapse"> <div id="ctl00_pnlHeaderMenu"> <nav class='main-menu'><div class="menu-button">Services</div><ul><li class=""><a target="" href="https://www.rdc.gr/en/normal/home.aspx">HOME</a></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/normal/profile.aspx">PROFILE</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">Information</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="_self" href="https://www.rdc.gr/el/normal/leading-digital-transformation-to-excellence">Γνωριστε μας</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/brief-history.aspx">Short History</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/solutions-products.aspx">Products & solutions</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/manpower.aspx">Human Resources</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/quality-assurance.aspx">Quality Assurance</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/market-research.aspx">Research & Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/partners-network.aspx">Partners Network </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/strategic-partnerships.aspx">Strategic Partnerships</a><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softone-erp-consultant.aspx">Softone ERP Consultant (JRN010)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/softone-erp-developer.aspx">Softone ERP Developer (JRN011)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/project-manager.aspx">Project Manager for Web Services Division (JRΝ020)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/microsoft-net.aspx">Προγραμματιστής σε τεχνολογίες Microsoft .NET (JRΝ021)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/business-intelligence-analyst.aspx">Business Intelligence Analyst (JRN 043)</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">Customers & Projects</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/client-list.aspx">Client List</a></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid4/case-studies.aspx">Projects - Case Studies</a><em class="fa fa-plus-circle"></em></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid4/achievement.aspx">Honors - Awards</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren nodisplay"><a target="" href="https://www.rdc.gr/en/normal/portfolio.aspx">Projects Portfolio </a><em class="fa fa-plus-circle"></em><ul><li class="nodisplay"><a target="" href="https://www.rdc.gr/en/normal/viewproject.aspx"></a></li></ul></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">UPDATES</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid3/news-announcements.aspx">News - Announcements</a><em class="fa fa-plus-circle"></em></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/business-software.aspx">BUSINESS SOFTWARE</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">Services</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softOne.aspx">RDC Informatics & SoftOne</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/implementation-projects.aspx">Projects Implementation</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/technical-assistance.aspx">Software Help Desk</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education-training.aspx">Education</a></li></ul></li><li class="hasChildren "><a target="" href="#">Software Products</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/commercial-management-soft1.aspx">Soft1 Commercial Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-erp.aspx">Soft1 ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1crm.aspx">Soft1 CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1edu.aspx">Soft1 EDU</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/edu-cert-ware.aspx">EduCertWare</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/logistical-applications.aspx">Accounting management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/salary.aspx">Payroll</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/retail-sale.aspx">Retail Sales </a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/financial-management.aspx">Financial Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/sales.aspx">Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/supply-chain-management.aspx">Supply Chain Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/production-management.aspx">Production Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education.aspx">Education Organizations</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/leading-digital-transformation-to-excellence.aspx">New Page</a></li></ul></li><li class="hasChildren "><a target="" href="#">CLOUD SERVICES</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/cloud-services.aspx">Cloud Services - Enterprise mobility</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/cloud-commercial-management.aspx">Cloud Production Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-cloud-erp.aspx">Cloud ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-cloud-crm.aspx">Cloud CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/accounts-management-cloud.aspx">Cloud Accounting management </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/Soft1-360.aspx">Soft1 360</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-web-report.aspx">Soft1 Web Report</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/electronic-invoicing.aspx">Soft1 eINVOICE</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-mobile-crm.aspx">Mobile CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/mobile-sales.aspx">Mobile Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/mobile-warehouse.aspx">Mobile Warehouse</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/web-mobile.aspx">WEB & MOBILE </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">SERVICES</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/designing-websites.aspx">Web Design</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-web-applications.aspx">Web Applications Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-mobile-applications.aspx">Mobile Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/interactive-applications.aspx">Interactive Educational Software</a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of Expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/ebusiness-nop-commerce.aspx">e-business - Nop Commerce</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-platforms.aspx">e-learning platforms</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-lessons-development.aspx">e-learning lessons development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/freshworks_business_software.aspx">Freshworks</a></li><li class="active "><a target="" href="https://www.rdc.gr/en/normal/freshworks_customer_service_suite.aspx">Freshworks Customer Service Suite</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/freshdesk.aspx">FreshDesk</a></li></ul></li><li class="hasChildren "><a target="" href="#">Melo Software Suite </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/digital-school.aspx">Digital School</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/content-optimizer.aspx">Content Optimizer</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/digital-marketing.aspx">DIGITAL MARKETING </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/services-digital-marketing.aspx">Services </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/seo-services.aspx">SEO Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/web-analytics-reports.aspx">Web Analytics & Reports</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/digital-advertising-services.aspx">Digital Advertising Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/video-advertising.aspx">Video advertising</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/social-media-development.aspx">Social Media Development</a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/adwords-advertising.aspx">Google Adwords </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/youtube-advertising.aspx">Youtube Ads</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/facebook-advertising.aspx">Facebook ads</a></li></ul></li></ul></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/Contact.aspx">CONTACT</a></li></ul></nav> </div> </nav> </div> <div class="col-sm-2 col-xs-12 partners-login"> <a id="btnPartnerLogin" href="#" onclick="$('.LoginArea').toggle();">Partners' Login</a> <div class="LoginArea" style="display: none"> <div id="ctl00_DivUserNotLoggedIn"> <div id="LoginBox" class="LoginBox login-layout light-login"> <div class="logo"> <div class="HeaderFrame"> <div class="col-sm-12"> <div class="h2-block"> RDC </div> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <div id="ctl00_upPanelLogin"> <div class="position-relative"> <div id="login-box" class="login-box visible widget-box no-border"> <div class="widget-body"> <div class="widget-main"> <div class="user-login"> <em class="fa fa-user" aria-hidden="true"></em> <h4>Login</h4> </div> <div class="space-6"></div> <div class="col-sm-12"> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtUsername" style="display: none">label</label> <input name="ctl00$txtUsername" type="text" id="ctl00_txtUsername" class="form-control" placeholder="Username" /> </span> </label> </div> <div class="col-sm-12"> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtPassword" style="display: none">label</label> <input name="ctl00$txtPassword" type="password" id="ctl00_txtPassword" class="form-control" placeholder="Password" /> </span> </label> </div> <div class="clearfix"></div> <div class="space"></div> <div class="clearfix"> <button id="ctl00_btnLogin" type="button" class="width-35 center-block btn-sm btn-primary" onclick="javascript:__doPostBack('ctl00_upPanelLogin','btnLogin')"> <span class="bigger-110" >Login</span > </button> </div> <div class="space-4"></div>  <div class="clearfix"></div> </div>  <div class="toolbar clearfix"> <div> <a href="#" data-target="#forgot-box" class="forgot-password-link"> I forgot my password </a> </div> </div> </div>  </div>  <div id="forgot-box" class="forgot-box widget-box no-border"> <div class="widget-body"> <div class="widget-main"> <h4 class="header red lighter bigger"> Retrieve Password </h4> <div class="space-6"></div> <p>Username</p> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtRetrieveUsername" style="display: none">label</label> <input name="ctl00$txtRetrieveUsername" type="text" id="ctl00_txtRetrieveUsername" class="form-control" placeholder="Username" /> </span> </label> <p>Enter your email and to receive instructions</p> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtRetrievePassEmail" style="display: none">label</label> <input name="ctl00$txtRetrievePassEmail" type="text" id="ctl00_txtRetrievePassEmail" class="form-control" placeholder="Email" /> </span> </label> <div class="clearfix"> <button id="ctl00_btnSendME" type="button" class="width-35 pull-right btn btn-sm btn-danger" onclick="javascript:__doPostBack('ctl00_upPanelLogin','btnSendME')"> <span class="bigger-110"> Send Me! </span> </button> </div> </div>  <div class="toolbar center"> <a href="#" data-target="#login-box" class="back-to-login-link"> Back to login </a> </div> </div>  </div>   </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> </header> <div class="clearfix"></div> <div class="main-content"> <div> <style> h1 { display: none; } .breadcrumbs { display: none; } ul { margin: 0; } .freshchat-form .form-section { margin-bottom: 0 !important; padding: 0 !important; } .form-title { margin-bottom: 40px; } .fw-ctner { position: relative; overflow: hidden; min-height: 800px; } .fw-iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: 0; } @media only screen and (min-width: 991px) { .fw-ctner { min-height: 720px; } } </style>  <div class="breadcrumbs" id="breadcrumbs"> <div class="container"> <script type="text/javascript"> try { ace.settings.check('breadcrumbs', 'fixed') } catch (e) { } </script> <ul class="breadcrumb"> <li><a href="https://www.rdc.gr/en/static/web-mobile.aspx">WEB & MOBILE </a></li><li class="active">Areas of Expertise</li> </ul> </div> </div> <h1> Freshworks Customer Service Suite </h1>  <div id="freshchat"> <div class="bg-gray-100 py-[100px] lg:pt-[140px] lg:pb-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[127px]"> <div class="basis-6/12">  <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">Πανίσχυρο AI, Ολοκληρωμένη Υποστήριξη Πελατών</div> <div class="mt-[35px] text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Freshworks Customer Service Suite</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Ικανοποιήστε τους πελάτες αλλά και την ομάδα σας, μέσα από μία ενιαία, ολοκληρωμένη και πολυκαναλική σουίτα αλληλεπίδρασης, εξοπλισμένη με Τεχνητή Νοημοσύνη. </div> <div class="mt-[65px] flex flex-wrap gap-[13px] justify-center media-991:justify-start"> <a class="js-freshchat-links font-bold text-14 text-white rounded-[4px] w-[240px] h-[45px] flex justify-center items-center bg-brown-100 border-solid border-[1px] border-brown-100 hover:text-white" href="#form-snippet" > ΞΕΚΙΝΗΣΤΕ ΣΗΜΕΡΑ ΔΩΡΕΑΝ </a> <a class="js-freshchat-links font-bold text-14 text-brown-100 rounded-[4px] w-[240px] h-[45px] flex justify-center items-center border-solid border-[1px] border-brown-100 hover:text-brown-100" href="#form-native" > ΚΛΕΙΣΤΕ ΜΙΑ ΠΑΡΟΥΣΙΑΣΗ </a> </div> </div> <div class="basis-6/12">   <div class="flex-none"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/hero.png" alt="freshchat just chat" /> </div> </div> </div> </div> </div>  <div class="bg-gray-100 py-[100px] lg:py-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="text-gray-600 text-fluid-30 font-bold text-center">AI, κανάλια επικοινωνίας και πελάτες, Όλα μαζί. Επιτέλους.</div>  <br /> <div class="text-gray-600 text-fluid-20 text-center media-991:text-left"> Εξοικονομήστε χρόνο και κόπο με την επαναστατική τεχνητή νοημοσύνη, την ευρύτερη κάλυψη καναλιών και τη λεπτομερή αλληλεπίδραση με τους πελάτες - όλα σε ένα ενοποιημένο περιβάλλον εργασίας. Επόμενος σταθμός, ασυναγώνιστη απόσβεση της επένδυσης (ROI). </div> </div> </div> <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">Chatbots, AI & Αυτοματισμοί</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Περισσότερες Λύσεις, Λιγότερα Tasks</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Κάθε μέρα ολοένα και περισσότερα αιτήματα παράγονται, σε περισσότερα κανάλια επικοινωνίας. Με τη σουίτα λογισμικού Freshworks Customer Service, μπορείτε να δημιουργήσετε και να εφαρμόσετε έξυπνα chatbots με ένα κλικ, και μετά να τα παρακολουθήσετε να επιλύουν θέματα 24/7. Οι αυτοματισμοί μειώνουν τις επαναλαμβανόμενες εργασίες, ενώ η ενσωματωμένη τεχνητή νοημοσύνη βοηθάει όλα τα μέλη της ομάδας σας, ανεξαρτήτως θέσης, να διαπρέψουν. </div> </div> <div class="flex-none"> <a href="#block-103" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/Switchback-01.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-103"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/Switchback-01-lg.jpg" alt="freshchat just chat" /></div> </div> </div> </div> </div> </div>  <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div class="flex-none"> <a href="#block-102" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/Switchback-02.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-102"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/Switchback-02-lg.jpg" alt="freshchat just chat" /></div> </div> </div> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">Omnichannel Εξυπηρέτηση Πελατών</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Όλα τα κανάλια, σε μία μόνο οθόνη προβολής</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Ξεχάστε τις άσκοπες εναλλαγές μεταξύ καναλιών επικοινωνίας και τις περιττές αναζητήσεις. Η ομάδα σας, έχει πλέον τη δυνατότητα να διαχειριστεί οποιοδήποτε αίτημα και από οποιοδήποτε κανάλι επικοινωνίας, μέσα από ένα ενιαίο περιβάλλον λειτουργίας, διατηρώντας πάντα όλη τη πληροφορία συγκεντρωμένη σε ένα μόνο σημείο. Το γεγονός αυτό, επιτρέπει την εξατομικευμένη υποστήριξη και τις απεριόριστες δυνατότητες συνεργασίας μεταξύ των μελών της ομάδας σας, όταν αυτό χρειαστεί. </div> </div> </div> </div> </div>   <div class="bg-white pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[65px]"> <div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left">ENTERPRISE-READY, SMALL-BUSINESS-FRIENDLY</div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Γρήγορο στην εγκατάσταση, Εύκολο στη χρήση</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Η σουίτα λογισμικού Freshworks Customer Service είναι μοναδικά σχεδιασμένη, επιτρέποντας την άμεση αξιοποίησή της από την 1η κιόλας ημέρα και την ιδιαίτερα εύκολη παραμετροποίηση, ξοδεύοντας λιγότερο χρόνο σε εκπαιδεύσεις και συντήρηση. </div> </div> <div class="flex-none"> <a href="#block-101" class="colorbox-block-2 cboxElement"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/Switchback-03.png" alt="freshchat just chat" /> </a> <div class="displayBlock" id="block-101"> <div><img class="block max-w-full mx-auto" src="/CMS/site/images/freshchat/Switchback-03-lg.jpg" alt="freshchat just chat" /></div> </div> </div> </div> </div> </div>         <div class="bg-white pb-[50px] lg:pb-[60px] pt-[100px] lg:pt-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="max-w-[1068px] w-full mx-auto"> <div class="text-gray-600 text-fluid-30 text-center">Δυνατότητες</div> <div class="mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> Βελτιώστε την αποδοτικότητα της ομάδας σας και παρέχετε εξαιρετική εξυπηρέτηση πελατών ολιστικά, χάρη σε ένα ισχυρό σύνολο χαρακτηριστικών και δυνατοτήτων που ενισχύονται με την τεχνητή νοημοσύνη. </div> </div> </div> </div> <div class="bg-white py-[50px] lg:py-[60px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="max-w-[1068px] w-full mx-auto"> <div class="flex flex-wrap gap-[53px]"> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Omnichannel solutions</div> <div class="text-gray-600 text-fluid-20"> Προσελκύστε πελάτες, από οποιοδήποτε σημείο επαφής, περιλαμβανομένων των email, μηνυμάτων, κοινωνικών δικτύων ή άλλων καναλιών. </div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Advanced ticketing</div> <div class="text-gray-600 text-fluid-20">Επιλύστε ταχύτατα αιτήματα πελατών, μέσα από ένα ισχυρό σύστημα διαχείρισης αιτημάτων, πλήρες σε AI και αυτοματισμούς.</div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Self-service</div> <div class="text-gray-600 text-fluid-20">Εκτρέψτε αιτήματα πελατών 24/7, μέσα από «έξυπνα» και εύκολα στη δημιουργία chatbots, σε πολλαπλά κανάλια επικοινωνίας.</div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Unified agent workspace</div> <div class="text-gray-600 text-fluid-20"> Όλα τα εργαλεία επεξεργασίας και διαχείρισης δεδομένων σε ένα ενοποιημένο περιβάλλον χρήσης, για μέγιστη αποτελεσματικότητα και ευκολία. </div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">AI and automation</div> <div class="text-gray-600 text-fluid-20"> Ο Freddy AI, είναι πάντα στη διάθεση των πελατών και της ομάδας σας, προκειμένου να επιτυγχάνουν περισσότερα, σε λιγότερο χρόνο και κόπο. </div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Collaboration</div> <div class="text-gray-600 text-fluid-20">Συνεργαστείτε με όλους, με άμεση επικοινωνία, πληροφόρηση και αυτόματα, όλα μέσα από ένα σημείο.</div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Intelligent insights and analytics</div> <div class="text-gray-600 text-fluid-20">Προλάβετε ενδεχόμενες διενέξεις ή θέματα, μέσα από προβλέψεις ανάλυσης δεδομένων, με χρήση AI.</div> </div> <div class="w-full media-991:w-[30%]"> <div class="text-gray-600 text-fluid-20 font-bold">Streamlined admin</div> <div class="text-gray-600 text-fluid-20">Μειωμένες ανάγκες διαχείρισης και παραμετροποίησης, με χρήση AI και αυτοματισμών.</div> </div> </div> </div> </div> </div> <div class="bg-white pt-[50px] lg:pt-[60px] pb-[100px] lg:pb-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="max-w-[1068px] w-full mx-auto"> <div class="text-gray-600 text-fluid-30 text-center">Διασυνδέσεις</div> <br /> <div style="display: flex; justify-content: center"> <div class="flex-none"> <img class="block max-w-full mx-auto media-991:mx-0" src="/CMS/site/images/freshchat/all-brands.png" alt="freshchat just chat" /> </div> </div> </div> </div> </div> <div class="bg-gray-100 py-[100px] lg:py-[120px] px-[20px]"> <div class="max-w-[1300px] w-full mx-auto"> <div class="flex flex-col media-991:flex-row gap-[50px] lg:gap-[200px]"> <div class="basis-6/12"> <div class="relative"> <div class="absolute -mt-[100px] lg:-mt-[120px]" id="form-snippet"></div> </div> <div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Ξεκινήστε σήμερα Δωρεάν με 21 ημέρες δοκιμαστική περίοδο</div> <ul class="custom-list arrow mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> <li>Χωρίς να απαιτείται πιστωτική κάρτα</li> <li>Άμεσα διαθέσιμο για χρήση με όλες τις δημοφιλείς πλατφόρμες επικοινωνίας</li> <li>Έτοιμα για χρήση AI-powered chatbox</li> </ul> </div>  <div class="fw-ctner"> <iframe class="fw-iframe" gesture="media" allow="encrypted-media" frameborder="0" allowfullscreen src="https://www.freshworks.com/customer-service-suite/signup/partners-external-iframe-signup"> </iframe> </div> <script> window.addEventListener( "message", function (r) { if (location.origin !== r.origin) { for (var i = ["https://www.freshworks.com", "https://freshdesk.com", "https://freshservice.com"], t = !1, e = 0; e < i.length; e++) if (r.origin.indexOf(i[e]) > -1) { t = !0; break; } if ( t && r.data && (function (r) { try { JSON.parse(r); } catch (r) { return !1; } return !0; })(r.data) ) { var n = JSON.parse(r.data); n.signup_finished && (window.location.href = n.url.trim()); } } }, !1 ); </script> <style> .fw-ctner { position: relative; overflow: hidden; min-height: 800px; } .fw-iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: 0; } @media only screen and (min-width: 991px) { .fw-ctner { min-height: 720px; } } </style> </div> <div class="basis-6/12"> <div class="relative"> <div class="absolute -mt-[100px] lg:-mt-[120px]" id="form-native"></div> </div> <div> <div class="text-gray-600 text-fluid-30 font-bold text-center media-991:text-left">Κλείστε μία Δωρεάν Παρουσίαση Freshworks Customer Service Suite</div> <ul class="custom-list arrow mt-[35px] text-gray-600 text-fluid-20 text-center media-991:text-left"> <li>Εξατομικευμένη παρουσίαση της λύσης με βάση τις ανάγκες σας</li> <li>Σχεδιάζουμε μαζί τις προδιαγραφές</li> <li>Απαντάμε σε κάθε σας απορία</li> </ul> </div> <div id="freshworksForm" class="freshchat-form relative bg-gray-100 rounded-[14px] mt-[35px]"> <div id="ctl00_cphMain_CtrlFormFreshchat_upPanelForm"> <div id="divFreshchat" class="form-section form-id-freshchat"> <div id="divFormTitle" class="form-title form-id-formtitle"> <label id="lblFormTitle">Reserve a Free Freshworks Customer Service Suite Presentation</label> </div> <div id="divName" class="form-textbox form-id-name form-field form-required"> <label id="lblName" for="txtName">Name<span class="form-mark-required">*</span></label> <input id="txtName" type="text" name="Name" value=""> </div> <div id="divSurname" class="form-textbox form-id-surname form-field form-required"> <label id="lblSurname" 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