Using the Account Management Portal

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</li> <li> <a href="/how-to">How to guides</a> </li> <li> <a href="/how-to/librarians">How to guides: for librarians</a> </li> <li> <a href="/how-to/librarians/toolkit">Librarian toolkit </a> </li> <li> Using the Account Management Portal </li> </ol> </nav> <h1 class="b-hero__title"> Using the Account Management Portal </h1> <div class="b-hero__text"> <p>A tool for administrators to manage all Emerald Insight resources</p> </div> <div class="card-nav__dots hero-nav__dots"></div> </div> </div> </div> </div> </div> </section></div> <div class="field__item"> <section class="section b-two-col-content" > <div class="section__inner b-two-col-content__inner"> <div class="b-two-col-content__wrapper"> <div class="b-two-col-content__column wysiwyg"> <p><strong>Discover how the Account Management Portal (AMP) can be used to view all account information in one place.</strong></p> <p>As the administrator for your Emerald resources, you can use the AMP to view current subscriptions and purchased collections, access usage data and reports, check authentication settings and manage your account details.</p> </div> <div class="b-two-col-content__column wysiwyg"> <h2 class="fs-3">On this page</h2> <ul class="list--arrow"> <li><a href="#register">Register as the administrator on the AMP</a></li> <li><a href="#access-amp">Accessing and using the AMP</a></li> <li><a href="#use-amp">How to use the AMP</a></li> <li><a href="#survey">Customer feedback survey</a></li> <li><a href="#research-pass">Get the most from Research Pass</a></li> </ul> </div> </div> </div> </section></div> <div class="field__item"> <section class="section b-single-col-wysiwyg" id="register" > <div class="section__inner b-single-col__inner wide"> <div class="b-single-col__wysiwyg wysiwyg"> <div class="column-width-medium"> <div class="div-colour"> <h2 class="fs-3">Register as the administrator on the AMP</h2> <hr /> <ul> <li>To access the AMP, first you need to register a personal profile.</li> <li>After creating a profile, you then need to contact <a href="/cdn-cgi/l/email-protection#41323431312e333501242c2433202d256f222e2c"><span class="__cf_email__" data-cfemail="73000603031c010733161e1601121f175d101c1e">[email protected]</span></a> so that your user profile can be linked to your account.</li> </ul> <p>When you login using your user profile, you will be given the option to proceed as a user or as the administrator.</p> </div> </div> </div> </div> </section></div> <div class="field__item"> <section class="paragraph paragraph--type--image-text paragraph--view-mode--default section b-image-video-text b-image-video-text--image-left" id="access-amp" > <div class="section__inner b-image-video-text__inner"> <div class="b-image-video-text__image"> <div class="youtube_wrapper"> <div class="youtube_wrapper__inner"> <iframe src="/media/oembed?url=https%3A//www.youtube.com/watch%3Fv%3DGuWx8ffJ24A%26feature%3Dyoutu.be&max_width=0&max_height=0&hash=XMx-DTXFQV2T8qfETgvZ8ZE4YHcG8p1bMtCbwWcqBN8" frameborder="0" allowtransparency width="200" height="113" class="media-oembed-content" title="Emerald Insight - Account Management Portal video demonstration"></iframe> </div> </div> </div> <div class="b-image-video-text__content"> <div class="b-image-video-text__pretitle t-pretitle"> Video </div> <h2 class="b-image-video-text__title t-title">Accessing and using the AMP</h2> <div class="b-image-video-text__text wysiwyg"> <p>Watch our video demonstration on accessing and using the AMP on Emerald Insight, or use our written guide below.</p> <p>You will also find guidance on authentication routes, content discovery and accessing COUNTER usage reports.</p> <h3>Off-campus access</h3> <p>For information on ensuring remote user access is maintained, please visit our <a href="https://emeraldpublishinggroup.freshdesk.com/support/solutions/articles/36000063607-authentication-methods-for-emerald-com-insight" target="_blank">Customer support portal</a>. For any additional assistance, please email <a href="/cdn-cgi/l/email-protection#ccbfb9bcbca3beb88ca9a1a9beada0a8e2afa3a1" target="_blank"><span class="__cf_email__" data-cfemail="5c2f292c2c332e281c3931392e3d3038723f3331">[email protected]</span></a></p> </div> </div> </div> </section> </div> <div class="field__item"> <section class="paragraph paragraph--type--image-text paragraph--view-mode--default section b-image-video-text b-image-video-text--image-right" id="use-amp" > <div class="section__inner b-image-video-text__inner"> <div class="b-image-video-text__image"> <img src="/sites/default/files/2019-12/SER1.1.1%20-%20IN%20-%20computer%20and%20laptop_0.jpg" alt=""> </div> <div class="b-image-video-text__content"> <div class="b-image-video-text__text wysiwyg"> <h2 class="fs-3">How to use the AMP</h2> <p>Our quick reference guide is designed to help administrators get the most out of the institutional administration area of our <a href="https://www.emerald.com/insight/" target="_blank">Emerald Insight</a> research platform.</p> <p><strong>Includes:</strong></p> <ul> <li>Two-factor authentication, and managing your 2FA devices</li> <li>Using the Account Management Portal</li> <li>Organisation details, and authentication details</li> <li>Holdings, and COUNTER reports</li> </ul> <p><a class="btn" href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal">View guide</a>  <a class="btn btn-secondary" href="https://www.emeraldgrouppublishing.com/sites/default/files/2020-11/admin-portal-guide.pdf" target="_blank">Download PDF</a></p> <div class="b-accordion drop-shadow"> <p class="b-accordion__header fs-6">Also available in these languages</p> <div class="b-accordion__body wysiwyg"> <div class="row"> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-arabic">Arabic</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-brazilian">Brazilian Portuguese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-french">French</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-german">German</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-italian">Italian</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-japanese">Japanese</a></li> </ul> </div> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-korean">Korean</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-latin-american">Latin American Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-polish">Polish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/assets/admin-portal-guide-thai.pdf" target="_blank">Thai</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-traditional">Traditional Chinese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/how-to/librarians/library-administrator-resources/how-use-account-management-portal-turkish">Turkish</a></li> </ul> </div> </div> </div> </div> <p><a name="browse"></a></p> </div> </div> </div> </section> </div> <div class="field__item"> <section class="section b-single-col-wysiwyg" id="survey" > <div class="section__inner b-single-col__inner "> <div class="b-single-col__wysiwyg wysiwyg"> <div class="div-colour"> <h2 class="fs-3 text-align-center">Customer feedback survey</h2> <hr /> <p class="text-align-center">Tell us about your Emerald experience – what do we do well and where can we improve? </p> <p class="text-align-center"><a class="btn btn-secondary" href="https://eu.surveymonkey.com/r/LNY9P8N" target="_blank">Share feedback</a></p> </div> </div> </div> </section></div> <div class="field__item"> <section class="paragraph paragraph--type--image-text paragraph--view-mode--default section b-image-video-text b-image-video-text--image-" id="research-pass" > <div class="section__inner b-image-video-text__inner"> <div class="b-image-video-text__image"> <img src="/sites/default/files/image/man-woman-on-computer-660x225.jpg" alt=""> </div> <div class="b-image-video-text__content"> <div class="b-image-video-text__text wysiwyg"> <h2 class="fs-3">Get the most from Research Pass</h2> <p>Find out what support we can offer you and your users when accessing Emerald Insight content using Research Pass tokens.</p> </div> <div class="b-image-video-text__button"> <a href="/how-to/librarians/toolkit/get-most-research-pass" class="btn" > More on using Research Pass tokens</a> </div> </div> </div> </section> </div> <div class="field__item"> <section class="section b-card-list b-card-list--title-top b-card-list--slider b-card-list--hide-buttons" > <div class="slider--hide-overflow"> <div class="section__inner b-card-list__inner"> <div class="b-card-list__header"> <h2 class="b-card-list__title t-title">Related topics</h2> </div> <div class="b-card-list__body"> <div class="b-card-list__cards"> <div class="b-card-list__cards-inner"> <article class="b-card-list__card b-card" > <div class="b-card__content"> <h3 class="b-card__title c-teal"> Resources to engage your users </h3> <p>Materials to help you promote your Emerald Insight content and guides to support users with access.</p> </div> <a href="/how-to/librarians/toolkit/emerald-insight-resources-engage-your-users" class="anchor-cover" > <span class="visually-hidden">/how-to/librarians/toolkit/emerald-insight-resources-engage-your-users</span> </a> <div class="b-card__link"> /how-to/librarians/toolkit/emerald-insight-resources-engage-your-users </div> </article> <article class="b-card-list__card b-card" > <div class="b-card__content"> <h3 class="b-card__title c-teal"> Content cataloguing and discovery </h3> <p>Up to date Kbart, MARC records and Persistent url’s so you can update your holdings data.</p> </div> <a href="/how-to/librarians/toolkit/content-cataloguing-and-discovery" class="anchor-cover" > <span 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