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<!DOCTYPE html> <html lang="en"> <head><meta name="csrf" content="uG76PKte-eR977iODatmMs3d8wSbCYbNoeDg"> <link rel="preconnect" href="https://dac-static.atlassian.com" crossorigin /> <link rel="dns-prefetch" href="https://dac-static.atlassian.com" /> <script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/polyfills.a862f27a10d17150fb16.bundle.js"></script> <script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation-changelogs-docs-index-rest-api-docs-rest-docs-search-graphql-docs-graphql-sandbox-jsapi-connect-module-pages-analytics-and-cookie-preferences-homepage-errors-supportdesk.9d89fdf4536bff9112d7.bundle.js"></script><script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation-changelogs-docs-index-rest-api-docs-rest-docs-search-graphql-docs-graphql-sandbox-jsapi-connect-module-pages-homepage-errors-supportdesk.33dbe2970267a8ae5d10.bundle.js"></script><script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation.f24a5f7f9bd97530f84d.bundle.js"></script> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="dac:version" content="1.234.88"> <link rel="shortcut icon" href="https://dac-static.atlassian.com/favicon.ico" type="image/x-icon"> <link rel="icon" href="https://dac-static.atlassian.com/favicon.ico" type="image/x-icon"> <link rel="search" href="https://dac-static.atlassian.com/opensearch.xml" type="application/opensearchdescription+xml"> <script nonce="rpqTT4G6Xot1rIGTLf/hk1kVn9vjLrFrgYrgN3ZJ5kU=" type="text/javascript">window.__DATA__ = {"jiraIssueCollectorId":"ee87e716","page":{"document":[{"type":"markdown","content":"\n# Suspend user access\n\n"},{"type":"shortcode","name":"warning","arguments":[],"content":"\nThis API is available only to customers using the new user management experience. Learn more about the [new user management experience](https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592).\n"},{"type":"markdown","content":"\n\nThis tutorial will help you to:\n- Suspend user access to products listed in Atlassian Administration.\n- Make product licenses available for active users.\n- Maintain respective users in **Groups** for easy restoration.\n\n## Before you begin\nTo complete this tutorial, you need the following:\n- A basic understanding of Atlassian Administration.\n- Org Admin access to [Atlassian Adminstration](https://admin.atlassian.com).\n\nAPI token ≠ API key:\n- This tutorial uses both API token and API key.\n- API token is used with Basic authentication.\n- API key is used as a Bearer token.\n\n## Steps to suspend user access\n![Illustration showing the steps to suspend a user's product access](/cloud/admin/organization/images/suspend-access.png) \n\n## Step 1: Get accountId\nAccountId is a required path parameter to suspend user access. \n\n### 1. Get API token\nAn API token is needed to get the accountId in the next step. Use an API token to authenticate your script.\n\n![Atlassian account API Tokens screen](/cloud/admin/organization/images/api-token.png)\n\nTo create an API token:\n1. Go to your [Atlassian account](id.atlassian.com/manage-profile/security/api-tokens) to create an API token.\n2. Select **Create API token** at the top of the screen.\n3. Name the token.\n4. Copy and securely store the token - you will not be able to see it again.\n\n### 2. Get accountId\n\nTo get the accountId:\n1. Use the Jira User Search API with the API token and basic authentication to get the accountId: GET `/rest/api/3/users/search`\n\n ```\n curl --request GET \\ \n --url 'https://your-domain.atlassian.net/rest/api/3/users/search' \\ \n --user 'email@example.com:\u003capi_token>' \\ \n --header 'Accept: application/json'\n ```\n\n2. Search the results by email address or name to find the correct accountId.\n\nLearn more about the [Jira API](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-users-search-get).\n\nIf you don’t have Jira, export a .csv of the user list. Learn how to [export users from a site](https://support.atlassian.com/organization-administration/docs/export-users-from-a-site/).\n\n## Step 2: Suspend user access\n\n### 1. Get API Key and Organization ID\nThe Suspend user access script uses an API key as a Bearer access token. It also uses the Organization ID field as a path parameter.\n\n![Screen to copy the API Key and Organization ID](/cloud/admin/organization/images/api-key.png)\n\nTo create an API key and get the Organization ID:\n1. Go to [Atlassian Administration](admin.atlassian.com). Select your organization if you have more than one.\n2. Select **Settings > API keys**.\n3. Select **Create API key** in the top right.\n4. Enter a name that you’ll remember to identify the API key.\n5. By default, the key expires one week from today. If you’d like to change the expiration date, pick a new date under **Expires on**. You’re unable to select a date longer than a year from the date of creation.\n6. Select **Create** to save the API key.\n7. Copy the values for your **Organization ID** and **API key**. You'll need those to use the API key. Make sure you store these values in a safe place, as we won't show them to you again.\n8. Select **Done**. The key will appear in your list of API keys.\n\nLearn more about the [API keys](https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/).\n\n### 2. Suspend user access\nUse the accountId, API key and Organization ID from the previous steps to suspend user access: POST `/admin/v1/orgs/{orgId}/directory/users/{accountId}/suspend-access`\n\n```\ncurl -vv --request POST \\\n--url 'https://api.atlassian.com/admin/v1/orgs/{orgId}/directory/users/{accountId}/suspend-access' \\\n--header 'Authorization: Bearer \u003capi_key>' \\\n--header 'Accept: application/json'\n```\n\nMake your first request and get started with the [Suspend user access API](https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-orgs-orgid-directory-users-accountid-suspend-access-post) and get more information on error codes.\n\n\n"}],"metadata":{"source":"https://bitbucket.org/atlassian-developers/admin-docs/src/master/content/cloud/admin/organization/suspend-user.md?at=master&mode=edit&fileviewer=file-view-default&spa=0","title":"Suspend user 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UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Latest updates</span></span></span></a></div></li></ul><ul class="sc-giOsra hUerHE"><li class="sc-kWHCRG faiFDZ"><div class="sc-jgVwMx eJNnsC"><div class="sc-AUpyg aGoni">Introduction and basics</div><div class="sc-ijnzTp fbizbk"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="hide" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-fUdGnz erZBWx"><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/about/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">About</span></span></span></a></div></li></ul></li><li class="sc-kWHCRG faiFDZ"><div class="sc-jgVwMx exlqhk"><div class="sc-AUpyg aGoni">Learning</div><div class="sc-ijnzTp cbIGnC"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="show" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-fUdGnz fvjYrA"><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/cookbook/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Cookbook</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/cloud-admin-vocabulary/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Vocabulary</span></span></span></a></div></li></ul></li><li class="sc-kWHCRG faiFDZ"><div class="sc-jgVwMx eJNnsC"><div class="sc-AUpyg aGoni">Organization Tutorials</div><div class="sc-ijnzTp fbizbk"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="hide" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-fUdGnz erZBWx"><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/add-user-to-group/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Add user to group</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/create-group/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Create group</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/delete-group/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Delete group</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/remove-user/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Remove user access</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/restore-user/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Restore user access</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/remove-user-to-group/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Remove user from group</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO kNnZII"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/suspend-user/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Suspend user access</span></span></span></a></div></li><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/organization/user-last-active-dates/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">User's last active dates</span></span></span></a></div></li></ul></li><li class="sc-kWHCRG faiFDZ"><div class="sc-jgVwMx exlqhk"><div class="sc-AUpyg aGoni">User Management Tutorials</div><div class="sc-ijnzTp cbIGnC"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="show" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-fUdGnz fvjYrA"><li class="sc-hZeNU bGVTVi"><div class="sc-enfXDO lcRrrH"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/admin/user-management/delete-managed-account/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-hMjcWo eWRWMe">Delete account</span></span></span></a></div></li></ul></li></ul></nav><div class="sc-jBoNkH jjYdQd"><div class="sc-fPbjcq brvHif"><div class="sc-fjNYmT iaODrn"><span class="sc-hzOKmB lelYfH"><span class="sc-dzVpKk jWXaOJ">Last updated Mar 30, 2023</span></span></div></div><div class="sc-FAiZp dtgjSj"><div class="sc-fguZLD jZSjeZ"><div class="sc-fkyLDJ aEnsw"><h1 id="suspend-user-access">Suspend user access<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h1><div class="sc-ewMkZo XuMHq"><div class="sc-eCXBzT iDivTj" width="192"><div class="sc-Ehqfj kGxrAZ"></div></div></div> <div class="sc-imapFV dFdozN"><section class="sc-jOVcOr drXChn"><div class="sc-btewqU fSUEQg"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span aria-hidden="true" style="--icon-primary-color:#FF8B00;--icon-secondary-color:#FFFAE6" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill-rule="evenodd"><path d="M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z" fill="currentColor"></path><path d="M12 15a1 1 0 01-1-1V9a1 1 0 012 0v5a1 1 0 01-1 1m0 3a1 1 0 010-2 1 1 0 010 2" fill="inherit"></path></g></svg></span></div><div class="sc-hkaZBZ ejtmNK"><div class="sc-RWGNv lfxCWf"> <p>This API is available only to customers using the new user management experience. Learn more about the <a href="https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592" target="_blank">new user management experience<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.</p> </div></div></section></div> <p>This tutorial will help you to:</p> <ul> <li>Suspend user access to products listed in Atlassian Administration.</li> <li>Make product licenses available for active users.</li> <li>Maintain respective users in <strong>Groups</strong> for easy restoration.</li> </ul> <h2 id="before-you-begin">Before you begin<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>To complete this tutorial, you need the following:</p> <ul> <li>A basic understanding of Atlassian Administration.</li> <li>Org Admin access to <a href="https://admin.atlassian.com" target="_blank">Atlassian Adminstration<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.</li> </ul> <p>API token ≠ API key:</p> <ul> <li>This tutorial uses both API token and API key.</li> <li>API token is used with Basic authentication.</li> <li>API key is used as a Bearer token.</li> </ul> <h2 id="steps-to-suspend-user-access">Steps to suspend user access<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p><img class="sc-doWzTn kKZcpy" src="https://dac-static.atlassian.com/cloud/admin/organization/images/suspend-access.png?_v=1.234.88" alt="Illustration showing the steps to suspend a user's product access"/></p> <h2 id="step-1--get-accountid">Step 1: Get accountId<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>AccountId is a required path parameter to suspend user access.</p> <h3 id="1--get-api-token">1. Get API token<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>An API token is needed to get the accountId in the next step. Use an API token to authenticate your script.</p> <p><img class="sc-doWzTn kKZcpy" src="https://dac-static.atlassian.com/cloud/admin/organization/images/api-token.png?_v=1.234.88" alt="Atlassian account API Tokens screen"/></p> <p>To create an API token:</p> <ol> <li>Go to your <a href="id.atlassian.com/manage-profile/security/api-tokens" target="_blank">Atlassian account<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a> to create an API token.</li> <li>Select <strong>Create API token</strong> at the top of the screen.</li> <li>Name the token.</li> <li>Copy and securely store the token - you will not be able to see it again.</li> </ol> <h3 id="2--get-accountid">2. Get accountId<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>To get the accountId:</p> <ol> <li> <p>Use the Jira User Search API with the API token and basic authentication to get the accountId: GET <span class="sc-iCwjlJ kAvmrA"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>/rest/api/3/users/search</code></span></span></p> <pre><div class="sc-cBrjTV bwcFuI"><div class="sc-gbzWSY gJyXAL"><div class="sc-jMMfwr bXLabE"><div class="sc-jGxEUC cjLyNv"><pre>1 2</pre><pre><code class="text">curl --request GET \ --url 'https://your-domain.atlassian.net/rest/api/3/users/search' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json' </code></pre></div></div></div></div></pre> </li> <li> <p>Search the results by email address or name to find the correct accountId.</p> </li> </ol> <p>Learn more about the <a href="https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-users-search-get" target="_self">Jira API</a>.</p> <p>If you don’t have Jira, export a .csv of the user list. Learn how to <a href="https://support.atlassian.com/organization-administration/docs/export-users-from-a-site/" target="_blank">export users from a site<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.</p> <h2 id="step-2--suspend-user-access">Step 2: Suspend user access<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <h3 id="1--get-api-key-and-organization-id">1. Get API Key and Organization ID<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>The Suspend user access script uses an API key as a Bearer access token. It also uses the Organization ID field as a path parameter.</p> <p><img class="sc-doWzTn kKZcpy" src="https://dac-static.atlassian.com/cloud/admin/organization/images/api-key.png?_v=1.234.88" alt="Screen to copy the API Key and Organization ID"/></p> <p>To create an API key and get the Organization ID:</p> <ol> <li>Go to <a href="admin.atlassian.com" target="_blank">Atlassian Administration<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>. Select your organization if you have more than one.</li> <li>Select <strong>Settings > API keys</strong>.</li> <li>Select <strong>Create API key</strong> in the top right.</li> <li>Enter a name that you’ll remember to identify the API key.</li> <li>By default, the key expires one week from today. If you’d like to change the expiration date, pick a new date under <strong>Expires on</strong>. You’re unable to select a date longer than a year from the date of creation.</li> <li>Select <strong>Create</strong> to save the API key.</li> <li>Copy the values for your <strong>Organization ID</strong> and <strong>API key</strong>. You'll need those to use the API key. Make sure you store these values in a safe place, as we won't show them to you again.</li> <li>Select <strong>Done</strong>. The key will appear in your list of API keys.</li> </ol> <p>Learn more about the <a href="https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/" target="_blank">API keys<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.</p> <h3 id="2--suspend-user-access">2. Suspend user access<span role="presentation" class="heading-anchor-wrapper"><button class="sc-jUpvKA fYWbTP"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p>Use the accountId, API key and Organization ID from the previous steps to suspend user access: POST <span class="sc-iCwjlJ kAvmrA"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>/admin/v1/orgs/{orgId}/directory/users/{accountId}/suspend-access</code></span></span></p> <pre><div class="sc-cBrjTV bwcFuI"><div class="sc-gbzWSY gJyXAL"><div class="sc-jMMfwr bXLabE"><div class="sc-jGxEUC cjLyNv"><pre>1 2</pre><pre><code class="text">curl -vv --request POST \ --url 'https://api.atlassian.com/admin/v1/orgs/{orgId}/directory/users/{accountId}/suspend-access' \ --header 'Authorization: Bearer <api_key>' \ --header 'Accept: application/json' </code></pre></div></div></div></div></pre> <p>Make your first request and get started with the <a href="https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-orgs-orgid-directory-users-accountid-suspend-access-post" target="_self">Suspend user access API</a> and get more information on error codes.</p></div><div class="sc-hfLElm 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