Smartsheet Privacy Notice

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type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="337"/> <img loading="lazy" width="600" height="337" srcset="/sites/default/files/styles/500px/public/2023-08/solution-category-project-portfolio-management.png?itok=JAc-ozpf 500w, /sites/default/files/styles/900px/public/2023-08/solution-category-project-portfolio-management.png?itok=zIQVdmuS 600w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2023-08/solution-category-project-portfolio-management.png" alt="Modern Project and Portfolio Management" /> </picture> </figure> <span class="menu-cta-text">Explore</span> </a> </li> <li data-menu="nav" class="menu-item region--default type--featured"> <a href="/solutions/marketing" data-drupal-link-system-path="node/103773"> <span class="menu-title ">Marketing and Creative Management</span> <figure class="media-foreground menu-link-content"> <picture> <source 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solutions</a> </li> <li data-menu="nav" class="menu-item menu--parent region--merchandising type--standard"> <ul class="menu menu-level-3"> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/marketplace/template-gallery"> <span class="menu-title ">Template gallery</span> <span class="menu-description">Streamline your work with the perfect template for your team.</span> <span class="menu-cta-text">See all templates</span> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/customers" data-drupal-link-system-path="node/96599"> <span class="menu-title ">Customer stories</span> <span class="menu-description">Behind the scenes with organizations around the world using Smartsheet to do incredible things.</span> <span class="menu-cta-text">See all stories</span> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/ai" data-drupal-link-system-path="node/103699"> <span class="menu-title ">Try Smartsheet AI. Available to everyone through Dec 31.</span> <figure class="media-foreground menu-link-content"> <picture> <source srcset="/sites/default/files/styles/900px/public/2023-08/merchandising-ai.webp?itok=OprDSOVq 384w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="384" height="216"/> <source srcset="/sites/default/files/styles/900px/public/2023-08/merchandising-ai.png?itok=OprDSOVq 384w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="384" height="216"/> <img loading="lazy" width="384" height="216" srcset="/sites/default/files/styles/900px/public/2023-08/merchandising-ai.png?itok=OprDSOVq 384w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2023-08/merchandising-ai.png" alt="Smartsheet AI" /> </picture> </figure> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="https://www.smartsheet.com/content-center/inside-smartsheet/research/2024-gartner-voc-collaborative-work-management"> <span class="menu-title 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class="menu-title ">Smartsheet events</span> <span class="menu-description">Your hub for Smartsheet events, webinars, Q&As, and user groups.</span> <span class="menu-cta-text">See all events</span> </a> </li> </ul> </li> <li data-menu="nav" class="menu-item menu--parent region--merchandising type--standard"> <ul class="menu menu-level-3"> <li data-menu="nav" class="menu-item region--default type--featured"> <a href="/engage" data-drupal-link-system-path="node/105136"> <span class="menu-title ">ENGAGE </span> <figure class="media-foreground menu-link-content"> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-06/ENGAGE_Seattle_2024_Header%20768x216.webp?itok=4Puc5zrP 500w, /sites/default/files/styles/900px/public/2024-06/ENGAGE_Seattle_2024_Header%20768x216.webp?itok=WFhlvNDQ 768w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="768" height="216"/> <source srcset="/sites/default/files/styles/500px/public/2024-06/ENGAGE_Seattle_2024_Header%20768x216.png?itok=4Puc5zrP 500w, /sites/default/files/styles/900px/public/2024-06/ENGAGE_Seattle_2024_Header%20768x216.png?itok=WFhlvNDQ 768w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="768" height="216"/> <img loading="lazy" width="768" height="216" srcset="/sites/default/files/styles/500px/public/2024-06/ENGAGE_Seattle_2024_Header%20768x216.png?itok=4Puc5zrP 500w, /sites/default/files/styles/900px/public/2024-06/ENGAGE_Seattle_2024_Header%20768x216.png?itok=WFhlvNDQ 768w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-06/ENGAGE_Seattle_2024_Header%20768x216.png" alt="Engage Header Nav Graphic" /> </picture> </figure> <span class="menu-description">Smartsheet ENGAGE brings together our global customers, experts, and partners to share their experiences, ideas, and best practices.</span> <span class="menu-cta-text">Learn more</span> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/content-center/best-practices/project-management-guide/templates-project-management" data-drupal-link-system-path="node/102381"> <span class="menu-title ">Project management templates</span> <figure class="media-foreground menu-link-content"> <picture> <source srcset="/sites/default/files/styles/500px/public/2023-08/merchandising-pm-templates.webp?itok=rK5EE_iq 500w, /sites/default/files/styles/900px/public/2023-08/merchandising-pm-templates.webp?itok=Ps-D0sL2 600w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="337"/> <source srcset="/sites/default/files/styles/500px/public/2023-08/merchandising-pm-templates.png?itok=rK5EE_iq 500w, /sites/default/files/styles/900px/public/2023-08/merchandising-pm-templates.png?itok=Ps-D0sL2 600w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="337"/> <img loading="lazy" width="600" height="337" srcset="/sites/default/files/styles/500px/public/2023-08/merchandising-pm-templates.png?itok=rK5EE_iq 500w, /sites/default/files/styles/900px/public/2023-08/merchandising-pm-templates.png?itok=Ps-D0sL2 600w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2023-08/merchandising-pm-templates.png" alt="Project management templates" /> </picture> </figure> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/content-center/product-news/reports-dashboards/smartsheet-dashboard-gallery" data-drupal-link-system-path="node/55886"> <span class="menu-title ">Smartsheet dashboard gallery</span> <figure class="media-foreground menu-link-content"> <picture> <source srcset="/sites/default/files/styles/500px/public/2023-08/dashboard-gallery.webp?itok=0wt_QPh_ 500w, /sites/default/files/styles/900px/public/2023-08/dashboard-gallery.webp?itok=hAkjxao8 600w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="338"/> <source srcset="/sites/default/files/styles/500px/public/2023-08/dashboard-gallery.png?itok=0wt_QPh_ 500w, /sites/default/files/styles/900px/public/2023-08/dashboard-gallery.png?itok=hAkjxao8 600w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="338"/> <img loading="lazy" width="600" height="338" srcset="/sites/default/files/styles/500px/public/2023-08/dashboard-gallery.png?itok=0wt_QPh_ 500w, /sites/default/files/styles/900px/public/2023-08/dashboard-gallery.png?itok=hAkjxao8 600w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2023-08/dashboard-gallery.png" alt="Dashboard gallery" /> </picture> </figure> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/content-center/best-practices/tips-tricks/api-getting-started" data-drupal-link-system-path="node/49726"> <span class="menu-title ">Getting started with the Smartsheet API</span> <figure class="media-foreground menu-link-content"> <picture> <source srcset="/sites/default/files/styles/500px/public/2023-08/smartsheet-api.webp?itok=vx2kbiw6 500w, /sites/default/files/styles/900px/public/2023-08/smartsheet-api.webp?itok=f31xFLUM 600w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="338"/> <source srcset="/sites/default/files/styles/500px/public/2023-08/smartsheet-api.png?itok=vx2kbiw6 500w, /sites/default/files/styles/900px/public/2023-08/smartsheet-api.png?itok=f31xFLUM 600w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="338"/> <img loading="lazy" width="600" height="338" srcset="/sites/default/files/styles/500px/public/2023-08/smartsheet-api.png?itok=vx2kbiw6 500w, /sites/default/files/styles/900px/public/2023-08/smartsheet-api.png?itok=f31xFLUM 600w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2023-08/smartsheet-api.png" alt="Smartsheet API" /> </picture> </figure> </a> </li> </ul> </li> <li data-menu="nav" class="menu-item menu--parent region--footer type--standard menu--no-mobile"> <ul class="menu menu-level-3"> <li data-menu="nav" class="menu-item region--default type--button alternate"> <a href="/contact/watch-demo?fts=nav-demo-resources" class="button alternate" data-drupal-link-query="{"fts":"nav-demo-resources"}" data-drupal-link-system-path="node/65921">Watch a demo</a> </li> <li class="hide-if-customer menu-item region--default type--button primary" data-menu="nav"> <a href="/try-it?lpv=topnav-resources" class="button primary" data-drupal-link-query="{"lpv":"topnav-resources"}" data-drupal-link-system-path="node/100001">Start a trial</a> </li> </ul> </li> </ul> </div> </li> <li data-menu="nav" class="menu-item region--default type--featured"> <a href="/pricing" data-drupal-link-system-path="node/104756"> <span class="menu-title ">Pricing</span> </a> </li> <li data-menu="nav" class="menu-item region--default type--featured"> <a href="/contact?fts=contact-header-nav" data-drupal-link-query="{"fts":"contact-header-nav"}" data-drupal-link-system-path="node/92064"> <span class="menu-title ">Contact</span> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard menu--mobile-only"> <span class="menu-title visually-hidden">Select language</span> <div tabindex="0" aria-label="Language Picker" id="block-languagedropdownswitcher" class="language-picker"> <svg class="language-picker--globe"> <use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#large-language-globe"/> </svg> <form class="lang-dropdown-form lang_dropdown_form clearfix language_content" id="lang_dropdown_form_lang-dropdown-form--3" data-drupal-selector="lang-dropdown-form-4" action="/legal/privacy" method="post" accept-charset="UTF-8"> <div class="js-form-item form-item js-form-type-select form-item-lang-dropdown-select js-form-item-lang-dropdown-select form-no-label"> <label for="edit-lang-dropdown-select--2" class="visually-hidden">Select your language</label> <select style="width:50px" class="lang-dropdown-select-element form-select" data-lang-dropdown-id="lang-dropdown-form" data-drupal-selector="edit-lang-dropdown-select" id="edit-lang-dropdown-select--2" name="lang_dropdown_select"><option value="en" selected="selected">English</option><option value="de">Deutsch</option><option value="es">Español</option><option value="fr">Français</option><option value="it">Italiano</option><option value="pt">Português</option><option value="ru">Pусский</option><option value="ja">日本語</option></select> </div> <input data-drupal-selector="edit-en" type="hidden" name="en" value="/legal/privacy" /> <input data-drupal-selector="edit-de" type="hidden" name="de" value="https://de.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-es" type="hidden" name="es" value="https://es.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-fr" type="hidden" name="fr" value="https://fr.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-it" type="hidden" name="it" value="https://it.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-pt" type="hidden" name="pt" value="https://pt.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-ru" type="hidden" name="ru" value="https://ru.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-ja" type="hidden" name="ja" value="https://jp.smartsheet.com/legal/privacy" /> <noscript><div><input data-drupal-selector="edit-submit" type="submit" id="edit-submit--2" name="op" value="Go" class="button js-form-submit form-submit" /> </div></noscript><input autocomplete="off" data-drupal-selector="form-vb-3xfmoikwqufivlfxb4vr9pj3auix-nlcyvnm2gu" type="hidden" name="form_build_id" value="form-_vb_3XfmoikWqUFIvLfXB4Vr9pj3Auix_nlCYVNm2GU" /> <input data-drupal-selector="edit-lang-dropdown-form-2" type="hidden" name="form_id" value="lang_dropdown_form" /> </form> </div> </li> <li data-menu="nav" class="menu-item region--default type--standard menu--mobile-only"> <a href="https://app.smartsheet.com/b/home"> <span class="menu-title ">Log in</span> </a> </li> <li data-menu="nav" class="menu-item menu--parent region--footer type--standard menu--mobile-only"> <ul class="menu menu-level-2"> <li class="hide-if-customer light menu-item region--default type--button secondary" data-menu="nav"> <a href="/try-it?lpv=topnav" class="button secondary" data-drupal-link-query="{"lpv":"topnav"}" data-drupal-link-system-path="node/100001">Start a trial</a> </li> <li data-menu="nav" class="menu-item region--default type--button alternate"> <a href="/contact/watch-demo?fts=nav-demo-mobile" class="button alternate" data-drupal-link-query="{"fts":"nav-demo-mobile"}" data-drupal-link-system-path="node/65921">Watch a demo</a> </li> </ul> </li> </ul> </div> </li> <li data-menu="nav" class="menu-item menu--parent region--secondary-menu type--standard"> <ul class="menu menu-level-1"> <li data-menu="nav" class="menu-item region--default type--button primary menu--no-mobile"> <a href="/contact/watch-demo?fts=nav-demo" class="button primary" data-drupal-link-query="{"fts":"nav-demo"}" data-drupal-link-system-path="node/65921">Watch a demo</a> </li> <li class="hide-if-customer menu-item region--default type--button secondary menu--no-mobile" data-menu="nav"> <a href="/try-it?lpv=topnav" class="button secondary" data-drupal-link-query="{"lpv":"topnav"}" data-drupal-link-system-path="node/100001">Try Smartsheet for free</a> </li> <li data-menu="nav" class="menu-item region--default type--standard menu--no-mobile"> <span class="menu-title visually-hidden">Select language</span> <div tabindex="0" aria-label="Language Picker" id="block-languagedropdownswitcher" class="language-picker"> <svg class="language-picker--globe"> <use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#large-language-globe"/> </svg> <form class="lang-dropdown-form lang_dropdown_form clearfix language_content" id="lang_dropdown_form_lang-dropdown-form--3" data-drupal-selector="lang-dropdown-form-4" action="/legal/privacy" method="post" accept-charset="UTF-8"> <div class="js-form-item form-item js-form-type-select form-item-lang-dropdown-select js-form-item-lang-dropdown-select form-no-label"> <label for="edit-lang-dropdown-select--2" class="visually-hidden">Select your language</label> <select style="width:50px" class="lang-dropdown-select-element form-select" data-lang-dropdown-id="lang-dropdown-form" data-drupal-selector="edit-lang-dropdown-select" id="edit-lang-dropdown-select--2" name="lang_dropdown_select"><option value="en" selected="selected">English</option><option value="de">Deutsch</option><option value="es">Español</option><option value="fr">Français</option><option value="it">Italiano</option><option value="pt">Português</option><option value="ru">Pусский</option><option value="ja">日本語</option></select> </div> <input data-drupal-selector="edit-en" type="hidden" name="en" value="/legal/privacy" /> <input data-drupal-selector="edit-de" type="hidden" name="de" value="https://de.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-es" type="hidden" name="es" value="https://es.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-fr" type="hidden" name="fr" value="https://fr.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-it" type="hidden" name="it" value="https://it.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-pt" type="hidden" name="pt" value="https://pt.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-ru" type="hidden" name="ru" value="https://ru.smartsheet.com/legal/privacy" /> <input data-drupal-selector="edit-ja" type="hidden" name="ja" value="https://jp.smartsheet.com/legal/privacy" /> <noscript><div><input data-drupal-selector="edit-submit" type="submit" id="edit-submit--2" name="op" value="Go" class="button js-form-submit form-submit" /> </div></noscript><input autocomplete="off" data-drupal-selector="form-vb-3xfmoikwqufivlfxb4vr9pj3auix-nlcyvnm2gu" type="hidden" name="form_build_id" value="form-_vb_3XfmoikWqUFIvLfXB4Vr9pj3Auix_nlCYVNm2GU" /> <input data-drupal-selector="edit-lang-dropdown-form-2" type="hidden" name="form_id" value="lang_dropdown_form" /> </form> </div> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <span class="menu-title visually-hidden">Open search</span> <div tabindex="0" class="menu-block icon--globalnavigationsearch" aria-label="Search"> <svg> <use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#medium-search"/> </svg> </div> <div id="block-globalnavigationsearch"> <div class="brick brick--type--search-component brick--id--645815 search-bar organism" id="p-id-645815"> <form id="coveo-standalone-1768654964" class="search-bar-form fas fa-search" action="/search" method="get"> <div class="container"> <svg> <use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#icon-search-mid"/> </svg> <span class="input-wrapper form-item"> <div id="coveo-search-box-standalone"> <div class="CoveoAnalytics" data-search-hub="default" data-auto-push-to-gtm-data-layer="true"></div> <div class="innerReplace" data-enable-history="false" data-clear="true" data-placeholder="What can we help you find?" data-search-as-you-type-delay='500' data-search-product=""></div> </div> </span> </div> </form> </div> </div> </li> <li data-menu="nav" class="menu-item region--default type--standard menu--no-mobile"> <a href="https://app.smartsheet.com/b/home"> <span class="menu-title ">Log in</span> </a> </li> </ul> </li> </ul> </nav> </header> <main role="main"> <div id="main-content" tabindex="-1"></div> <div class="layout-content" > <div> <div data-drupal-messages-fallback class="hidden"></div><div id="block-mainpagecontent"> <article> <div class="legal"> <div class="page-headline-wrapper primary organism "> <div class="page-headline js-page-headline has-text container"> <h1>Smartsheet Privacy Notice</h1> </div> </div> <div class="legal-article" > <div class="article__intro"> </div> <div class="navigation--secondary__container"> <nav role="navigation" class="navigation--secondary js-navigation-secondary navigation--secondary-scroll js-navigation-secondary-scroll navigation--secondary-sticky"> <ul> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu" aria-expanded="false"> <span>Terms of Service</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/legal/user-agreement" data-drupal-link-system-path="node/58146"><span>User Agreement</span></a> </li> <li data-menu="nav"> <a href="/legal/security" data-drupal-link-system-path="node/94433"><span>Security Practices</span></a> </li> <li data-menu="nav"> <a href="/legal/agreement-supplement" class="menu-needs-grandchild js-legal-accordion" data-drupal-link-system-path="node/87841"><span>Supplement</span></a> <ul> <li> <a href="/legal/agreement-supplement#Government" data-drupal-link-system-path="node/87841"><span>Customer: U.S. Government Entities</span></a> </li> <li> <a href="/legal/agreement-supplement#Non-Government" data-drupal-link-system-path="node/87841"><span>Customer: Non-Government Entity Using Smartsheet Gov</span></a> </li> <li> <a href="/legal/agreement-supplement#Educational" data-drupal-link-system-path="node/87841"><span>Customer: Educational Institutions</span></a> </li> <li> <a href="/legal/agreement-supplement#Event" data-drupal-link-system-path="node/87841"><span>Service: Event Reporting</span></a> </li> <li> <a href="/legal/agreement-supplement#Learning" data-drupal-link-system-path="node/87841"><span>Service: Learning Services</span></a> </li> <li> <a href="/legal/agreement-supplement#Bridge" data-drupal-link-system-path="node/87841"><span>Service: Bridge by Smartsheet</span></a> </li> <li> <a href="/legal/agreement-supplement#Japan" data-drupal-link-system-path="node/87841"><span>Region: Japan</span></a> </li> </ul> </li> <li data-menu="nav"> <a href="/legal/sla" data-drupal-link-system-path="node/90340"><span>Service Level Agreement</span></a> </li> </ul> </div> </li> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu_4" aria-expanded="false"> <span>Policies</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu-4" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/legal/limits-policy" data-drupal-link-system-path="node/58201"><span>Limits Policy</span></a> </li> <li data-menu="nav"> <a href="/legal/acceptable-use-policy" data-drupal-link-system-path="node/58151"><span>Acceptable Use Policy</span></a> </li> <li data-menu="nav"> <a href="/legal/travel-expense-policy" data-drupal-link-system-path="node/58221"><span>Travel And Expense Policy</span></a> </li> <li data-menu="nav"> <a href="/legal/support-policy" data-drupal-link-system-path="node/103649"><span>Support Policy</span></a> </li> </ul> </div> </li> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu_2" aria-expanded="false"> <span>Privacy</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu-2" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/legal/privacy" class="active is-active" data-drupal-link-system-path="node/101316"><span>Smartsheet Privacy Notice</span></a> <ul> <li> <a href="/legal/privacy-general" class="menu-needs-grandchild js-legal-accordion" data-drupal-link-system-path="node/58241"><span>General Privacy Notice</span></a> </li> <li> <a href="/legal/privacy-general-table" data-drupal-link-system-path="node/58246"><span>General Privacy Notice Table</span></a> </li> <li> <a href="/legal/privacy-offerings" class="menu-needs-grandchild js-legal-accordion" data-drupal-link-system-path="node/58236"><span>Offerings Privacy Notice</span></a> </li> <li> <a href="/legal/privacy-offerings-table" data-drupal-link-system-path="node/58251"><span>Offerings Privacy Notice Table</span></a> </li> <li> <a href="/legal/privacy-US" data-drupal-link-system-path="node/104296"><span>U.S. State Privacy Notice</span></a> </li> <li> <a href="/legal/privacy-candidate" class="menu-needs-grandchild js-legal-accordion" data-drupal-link-system-path="node/81951"><span>Candidate Privacy Notice</span></a> </li> <li> <a href="/legal/cookie-notice" class="menu-needs-grandchild js-legal-accordion" data-drupal-link-system-path="node/58211"><span>Cookie Notice</span></a> </li> <li> <a href="/legal/privacy/glossary" data-drupal-link-system-path="node/101142"><span>Glossary</span></a> </li> </ul> </li> <li data-menu="nav"> <a href="/legal/DPA" data-drupal-link-system-path="node/58226"><span>Data Processing Addendum</span></a> </li> <li data-menu="nav"> <a href="/legal/hipaa-baa" data-drupal-link-system-path="node/59711"><span>Business Associate Agreement</span></a> </li> <li data-menu="nav"> <a href="/legal/subprocessors" data-drupal-link-system-path="node/58196"><span>Subprocessors</span></a> </li> <li data-menu="nav"> <a href="/legal/privacy-faqs" data-drupal-link-system-path="node/97091"><span>Privacy FAQs</span></a> </li> </ul> </div> </li> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu_3" aria-expanded="false"> <span>Other Agreements</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu-3" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/legal/mobile-eula" data-drupal-link-system-path="node/58161"><span>Mobile End-User License Agreement</span></a> </li> <li data-menu="nav"> <a href="/legal/downloadable-software-agreement" data-drupal-link-system-path="node/88731"><span>Downloadable Software End User License Agreement</span></a> </li> <li data-menu="nav"> <a href="/legal/developer-program-agreement" data-drupal-link-system-path="node/58171"><span>Developer Agreement</span></a> </li> </ul> </div> </li> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu_6" aria-expanded="false"> <span>Smartsheet University</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu-6" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/smartsheet-university-terms-and-conditions" data-drupal-link-system-path="node/96567"><span>Terms and Conditions</span></a> </li> <li data-menu="nav"> <a href="/legal/certified-candidate-agreement" data-drupal-link-system-path="node/96396"><span>Smartsheet Certified Candidate Agreement</span></a> </li> </ul> </div> </li> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu_12" aria-expanded="false"> <span>Compliance & Ethics</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu-12" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/legal/code-of-conduct" data-drupal-link-system-path="media/679177"><span>Code of Business Conduct and Ethics </span></a> </li> <li data-menu="nav"> <a href="/sites/default/files/2024-08/Anti-Corruption-Policy.pdf"><span>Anti-Corruption Policy</span></a> </li> <li data-menu="nav"> <a href="/sites/default/files/2024-08/Whistleblower-and-Complaint-Policy.pdf"><span>Whistleblower and Complaint Policy</span></a> </li> <li data-menu="nav"> <a href="/sites/default/files/2024-04/2024-Smartsheet-Modern-Slavery-Act-Statement_0.pdf"><span>Modern Slavery Act Statement </span></a> </li> <li data-menu="nav"> <a href="/sites/default/files/2024-03/UK-gender-pay-gap-report-2023.pdf"><span>UK Gender Pay Gap Report 2023 </span></a> </li> <li data-menu="nav"> <a href="/sites/default/files/2024-08/smartsheet-australia-workplace-gender-equality-agency-report-23-24.pdf"><span>Australia Workplace Gender Equality Report 2023-2024</span></a> </li> <li data-menu="nav"> <a href="https://premera.sapphiremrfhub.com/"><span>Transparency in Coverage</span></a> </li> </ul> </div> </li> <li> <button class="navigation--secondary__link js-navigation-secondary-link js-accordion-drawer" aria-controls="block-legalsupermenu_5" aria-expanded="false"> <span>Miscellaneous</span> <span class="accordion-toggle js-accordion-toggle"></span> </button> <div id="block-legalsupermenu-5" class="legal-nav navigation--secondary__second-section-list"> <ul> <li data-menu="nav"> <a href="/legal/site-terms" data-drupal-link-system-path="node/94932"><span>Site Terms</span></a> </li> <li data-menu="nav"> <a href="/legal/machine-translation-disclaimer" data-drupal-link-system-path="node/104411"><span>Machine Translation Disclaimer</span></a> </li> <li data-menu="nav"> <a href="/legal/insurance"><span>Insurance Certificate</span></a> </li> <li data-menu="nav"> <a href="/legal/intellectual-property" data-drupal-link-system-path="node/59721"><span>Intellectual Property</span></a> </li> <li data-menu="nav"> <a href="/legal/abuse" data-drupal-link-system-path="node/58166"><span>Report Abuse</span></a> </li> <li data-menu="nav"> <a href="/legal/content-issues" data-drupal-link-system-path="node/58186"><span>Content Issues</span></a> </li> </ul> </div> </li> </ul> </nav> </div> <div class="legal-body"> <div class="container"> <div class="field-text-body"> <div class="legal-container"> <p>At Smartsheet, we understand that you need to know how data about you (i.e., personal data) is used. The Smartsheet Privacy Notice (“<strong>Privacy Notice</strong>”) consists of this page and the specific notices which describe how we collect, use, and share personal data and explain your related rights and choices. On our website, including www.smartsheet.com ("<strong>Site</strong>"), "<strong>we</strong>" (or "<strong>our</strong>," "<strong>us</strong>") refers to Smartsheet Inc. (including any relevant affiliates) and “<strong>you</strong>” refers to a visitor of our Site or a user of our online services and applications and any related downloadable software (“<strong>Offerings</strong>”).</p> </div> </div> </div> <div class="legal-body-components"> <div class="brick brick--type--kevin-grid-evenly-spaced brick--id--742969 identifier-angle-vice-squat-525 even-grid organism transparent show-metadata" id="p-id-742969"> <div class="intro-copy"> <p class="subhead field__item">Browse by Category:</p> </div> <div class="container"> <div class="tile-container"> <div class="teaser-item" class="identifier-nest-watch-barge-912" id="p-id-742960" > <div class="teaser-content teaser-card media-top" href="/legal/privacy#WhoWeAre" "> <a class="teaser-card-link" href="/legal/privacy#WhoWeAre" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">Privace Notice Homepage </h3> <p>Who we are and your privacy rights explained.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-park-widow-foam-711" id="p-id-742961" > <div class="teaser-content teaser-card media-top" href="/legal/privacy-general" "> <a class="teaser-card-link" href="/legal/privacy-general" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">General Privacy Notice </h3> <p>How we treat data collected directly from you when you interact with Smartsheet through our Site, forums, marketing campaigns, etc.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-opt-broil-gooey-563" id="p-id-742962" > <div class="teaser-content teaser-card media-top" href="/legal/privacy-general-table" "> <a class="teaser-card-link" href="/legal/privacy-general-table" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">General Privacy Notice Table </h3> <p>Outlines the purposes, categories, and legal bases for the personal data we collect directly from you when you interact with Smartsheet through our Site, forums, marketing campaigns, etc.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-buzz-jazz-cameo-526" id="p-id-742963" > <div class="teaser-content teaser-card media-top" href="/legal/privacy-offerings" "> <a class="teaser-card-link" href="/legal/privacy-offerings" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">Offerings Privacy Notice </h3> <p>How we treat your personal data when using one of our applications.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-cash-prong-skip-185" id="p-id-742964" > <div class="teaser-content teaser-card media-top" href="/legal/privacy-offerings-table" "> <a class="teaser-card-link" href="/legal/privacy-offerings-table" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">Offerings Privacy Notice Table </h3> <p>Outlines the purposes, categories, and legal bases for the personal data we collect through our Offerings.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-thigh-gulf-joy-130" id="p-id-742965" > <div class="teaser-content teaser-card media-top" href="/legal/privacy-candidate" "> <a class="teaser-card-link" href="/legal/privacy-candidate" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">Candidate Privacy Notice </h3> <p>How we treat your personal data for job seekers and applicants.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-ruin-stamp-cried-618" id="p-id-742966" > <div class="teaser-content teaser-card media-top" href="/legal/cookie-notice" "> <a class="teaser-card-link" href="/legal/cookie-notice" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">Cookie Notice </h3> <p>How Smartsheet uses cookies, pixels, and similar tracking technologies.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-perky-chute-grunt-17" id="p-id-742967" > <div class="teaser-content teaser-card media-top" href="/legal/privacy-US" "> <a class="teaser-card-link" href="/legal/privacy-US" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">U.S. State Privacy Notice </h3> <p>Outlines additional privacy rights afforded in certain U.S. states.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> <div class="teaser-item" class="identifier-dash-hate-sled-150" id="p-id-742968" > <div class="teaser-content teaser-card media-top" href="/legal/privacy/glossary" "> <a class="teaser-card-link" href="/legal/privacy/glossary" > <div class="content-container"> <h3 class="field field--name-headline field--type-text field--label-hidden field__items">Glossary </h3> <p>A guide to our terminology.</p> </div> <svg><use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=98552#arrow"/></svg> </a> </div> </div> </div> </div> </div> <div class="brick brick--type--wysiwyg brick--id--742971 identifier-dance-knelt-scowl-105 wysiwyg-section organism left transparent" id="p-id-742971"> <div class="container"> <div class="brick brick--type--wysiwyg-inline brick--id--742970 identifier-dude-growl-ship-576 field-text-body" id="p-id-742970"> <p><a class="ck-anchor" id="Navigate"></a></p><h3>How to Navigate this Notice</h3><p dir="ltr">This Privacy Notice is divided into several parts, including separate notices for our general business operations and our applications and services, referred to as our Offerings. All notices will provide you with information about what personal data we collect, how we collect it, why we collect it, how we use it, who we share it with, how we protect it, and how long we keep it.</p><table style="border-collapse:collapse;" border="1" cellpadding="1" cellspacing="1" class="tablesaw tablesaw-stack" data-tablesaw-mode="stack" data-tablesaw-minimap=""><thead><tr><th style="border:1px solid black;" scope="col" role="columnheader" data-tablesaw-priority="persist"><strong>Section</strong></th><th style="border:1px solid black;" scope="col" role="columnheader"><strong>Contains</strong></th><th style="border:1px solid black;" scope="col" role="columnheader"><strong>Read This When</strong></th></tr></thead><tbody><tr><td style="border:1px solid black;"><a href="/legal/privacy#WhoWeAre">Privacy Notice Homepage</a></td><td style="border:1px solid black;">Information on who we are, how we protect your information, your rights and communication choices, children's privacy, information for certain U.S. state residents (including California), and how to contact us.</td><td style="border:1px solid black;">You give your personal data to Smartsheet, either directly or through use of our applications and services.</td></tr><tr><td style="border:1px solid black;"><a href="/legal/privacy-general">General Privacy Notice</a></td><td style="border:1px solid black;">Information on where we process personal data through our Site, social media properties, through pre-contractual activities, during events, through surveys, or in any other interactions with you outside of your use of the Offerings.</td><td style="border:1px solid black;"><p>You visit our Site, you are a current or prospective customer, you are a user of our applications or services, or when you give your personal data to Smartsheet. </p><p>This page does not apply to any of the content you enter into the Offerings or Customer Content.</p></td></tr><tr><td style="border:1px solid black;"><a href="/legal/privacy-general-table">General Privacy Notice Table</a></td><td style="border:1px solid black;">Details on the data collected and shared, the purposes for processing, and the legal basis for processing outside of your use of the Offerings.</td><td style="border:1px solid black;">You’d like to see details about the categories of data collected and the purpose for each, the legal basis for processing each category, and how we gather the data from you.</td></tr><tr><td style="border:1px solid black;"><a href="/legal/privacy-offerings">Offerings Privacy Notice</a></td><td style="border:1px solid black;">Information on personal data we process when you sign up for or use our online services and applications and any related downloadable software. </td><td style="border:1px solid black;"><p>You are a user of our Offerings.</p><p>This page does not apply to data we collect under our General Privacy Notice.</p></td></tr><tr><td style="border:1px solid black;"><a href="/legal/privacy-offerings-table">Offerings Privacy Notice Table</a></td><td style="border:1px solid black;">Details on the data collected and shared, the purposes for processing, and the legal basis for processing when using our Offerings. </td><td style="border:1px solid black;">You’d like to see details about the categories of data collected.</td></tr><tr><td style="border:1px solid black;"><a href="/legal/privacy-US">U.S. State Privacy Notice</a></td><td style="border:1px solid black;">Details on specific U.S. state privacy requirements.</td><td style="border:1px solid black;">You live in a U.S. state with additional privacy rights.</td></tr></tbody></table> </div> </div> </div> <div class="brick brick--type--wysiwyg brick--id--742973 identifier-pork-old-wavy-680 wysiwyg-section organism left transparent" id="p-id-742973"> <div class="container"> <div class="brick brick--type--wysiwyg-inline brick--id--742972 identifier-game-score-sushi-842 field-text-body" id="p-id-742972"> <p dir="ltr"><a class="ck-anchor" id="WhoWeAre"></a></p><h3 dir="ltr">Who We Are</h3><p dir="ltr">Smartsheet Inc. is headquartered in Washington state, with various other offices in the United States. You can learn about us and our Offerings <a href="/about">here</a>.</p><p dir="ltr"><br />Smartsheet Inc. shares personal data with our affiliated companies, including, but not limited to, Smartsheet UK Limited, Smartsheet Australia Pty Limited, and Brandfolder, Inc. (a full list of Smartsheet’s affiliates is available <a href="/legal/subprocessors#affiliates">here</a>), for our or our affiliates’ internal business purposes (e.g., when you use or purchase an affiliate’s services, when you apply to one of our global offices, etc.), marketing similar products, or for other legal requirements. A reference to "<strong>Smartsheet</strong>," "<strong>we</strong>," or "<strong>us</strong>" is a reference to Smartsheet Inc. and the relevant affiliate involved in the processing activity. </p><p dir="ltr"><br />When Smartsheet processes usage data and account information, Smartsheet is acting as a controller. We are also a controller for our employees' personal data. When Smartsheet processes your Customer Content, we are acting as a processor. </p><p dir="ltr"><a class="ck-anchor" id="Marketing"></a></p><p dir="ltr"> </p><h3 dir="ltr">Your Marketing Choices</h3><p><em>Marketing Communications. </em>You can modify how we contact you through email for marketing or promotional purposes at any time. This includes the choice to opt out of receiving emails from us for marketing or promotional purposes altogether. To modify how we contact you through email, follow the instructions provided in the footer of the marketing emails we send, or update your preferences through our preference centers linked below. You can also set your marketing communications preferences in the Offerings personal settings. Please see this <a href="https://help.smartsheet.com/articles/796268-adjusting-personal-settings" target="_blank">Help Article</a> for additional information.</p><p class="body-copy" dir="ltr"><a href="https://offers.smartsheet.com/email-preferences.html?_ga=2.42160165.1813434865.1677174858-1332427935.1672439075">Smartsheet Preference Center</a></p><p class="body-copy" dir="ltr"><a href="https://dam.brandfolder.com/brandfolder-preferences.html?utm_source=smartsheet&utm_medium=website&utm_campaign=/legal/privacy" target="_blank">Brandfolder Preference Center</a> </p><p dir="ltr"><br /><em>Custom Audiences.</em> If you would prefer we do not include you in third party Custom Audiences, submit this <a href="https://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333?_ga=2.229044762.727285507.1680726375-81718225.1678909781&_gl=1*dcrlxx*_ga*ODE3MTgyMjUuMTY3ODkwOTc4MQ..*_ga_ZYH7XNXMZK*MTY4MDczMjE3OS45LjEuMTY4MDczNTQ1OS41OS4wLjA." target="_blank">form</a>. Additional information relating to our use of Custom Audiences can be found in our <a href="/legal/cookie-notice">Cookie Notice</a>. </p><p dir="ltr"><br /><em>Cookies.</em> Please visit our <a href="/legal/cookie-notice">Cookie Notice</a> to learn about and exercise your choices relating to cookies.</p><p dir="ltr"><a class="ck-anchor" id="Rights"></a></p><p> </p><h3 dir="ltr">Your Rights</h3><p id="Rights">You have certain rights relating to your personal data under applicable data protection laws (e.g., the General Data Protection Regulation, the California Consumer Privacy Act, etc.) or based on your use of our Offerings. Such rights include:</p><p><br /><em>Access.</em> You can ask us to confirm if we are processing your personal data, provide you with details about such processing, and give you a copy of your personal data.</p><p><br /><em>Erasure</em>. You can ask us to erase your personal data if certain conditions are met. We are not required to comply with your request to erase your personal data if the processing of your personal data is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims. </p><p><br /><em>Objection. </em>You can object in writing to any processing of your personal data, which is done on the basis of our “legitimate interests,” if you believe your fundamental rights and freedoms outweigh our legitimate interests. If you object in writing to our processing of your personal data, we shall then have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms. In addition, you can object to the processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. We will then cease the processing of your personal data for direct marketing purposes.</p><p><br /><em>Portability.</em> You can ask us to provide your personal data to you in a structured, commonly used, machine-readable format, or you can ask to have it 'ported' directly to another data controller, but only where our processing is based on your consent and the processing is carried out by automated means.</p><p><br /><em>Rectification.</em> You can ask us to update or correct certain information; we may verify the accuracy of the data before rectifying it. For certain information you may be able to update or correct information by updating your personal setting within the Offerings. </p><p><br /><em>Restriction.</em> You can ask us to restrict (i.e., keep but not use) your personal data, but only where: its accuracy is contested (see "Rectification" above), to allow us to verify its accuracy; the processing is unlawful, but you do not want it erased; it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise, or defend legal claims; or you have exercised the right to object, and verification of any overriding grounds is pending. We can continue to use your personal data following a request for restriction where we have your consent to establish, exercise, or defend legal claims, or to protect the rights of another.</p><p><br /><em>Withdrawal of Consent.</em> You can withdraw your consent where processing is based on a consent you have previously provided. Your withdrawal of consent will not affect the lawfulness of the processing done prior to your withdrawal of consent taking effect. If you have questions about how to withdraw a consent you had provided, please complete this <a href="https://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333?_ga=2.200359470.1813434865.1677174858-1332427935.1672439075&_gl=1*1ekaex7*_ga*MTk4Nzg2MDU5MC4xNjc3MTc1Mzk0*_ga_ZYH7XNXMZK*MTY3NzE3NTM5NC4xLjAuMTY3NzE3NTQyMS4zMy4wLjA." target="_blank">form</a>. </p><p><br /><em>Exercise of Rights.</em> To exercise your rights, please contact us using this <a href="https://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333?_ga=2.200359470.1813434865.1677174858-1332427935.1672439075&_gl=1*1ekaex7*_ga*MTk4Nzg2MDU5MC4xNjc3MTc1Mzk0*_ga_ZYH7XNXMZK*MTY3NzE3NTM5NC4xLjAuMTY3NzE3NTQyMS4zMy4wLjA." target="_blank">form</a> or using the contact details provided under the "How to Contact Us" section below. We do not discriminate based on whether you choose to exercise your choices and rights and will not, based on your exercise of rights, deny the Offerings to you; charge you different rates (including through penalties or discounts/benefits); provide a different level or quality of Offerings; or suggest you may receive such different treatment. We will process any requests in accordance with applicable laws within a reasonable period of time. In order to properly process a request we may need to verify your identity before taking any request-related actions. If needed, we will contact you via email with reasonable instructions to verify your identity before processing your request. You can appeal any decisions made regarding your rights.</p><p><a class="ck-anchor" id="Retention"></a></p><p> </p><h3>Personal Data Retention</h3><p>We keep your personal data for as long as reasonably necessary for the purposes set out in our notices (see "How We Use Personal Data" in the applicable notice) or, if applicable, in accordance with the relevant terms in an agreement between you and Smartsheet. We will keep your personal data longer if required for tax or accounting purposes, to ensure we would be able to defend or raise a claim, to resolve disputes, to enforce our contractual rights, or where we have a legitimate need - though we will generally not keep personal data for longer than seven years following the last date of communication with you. Where personal data is no longer required, we anonymize or dispose of it in a secure manner. </p><p><a class="ck-anchor" id="Protect"></a></p><p> </p><h3>How We Protect Personal Data</h3><p>We are committed to implementing and maintaining reasonable and appropriate technical, physical, and administrative safeguards to protect your personal data. However, no company, including Smartsheet, can guarantee the absolute security of Internet communications. For more information on our practices, please see our <a href="/trust">Trust Center</a> webpages.</p><p><a class="ck-anchor" id="Children"></a></p><p> </p><h3>Children's Personal Data</h3><p>Our Site is not directed toward children under 18 and we do not knowingly collect personal data from minors. If you are under 18, please do not use the Site or Offerings or share personal data with us. If you learn that anyone younger than 18 has unlawfully provided us personal data, please contact us. See also our <a href="/legal/acceptable-use-policy">Acceptable Use Policy</a>. </p><p><a class="ck-anchor" id="Transfers"></a></p><p> </p><h3>International Transfers</h3><p>Smartsheet’s primary processing activities are in the United States, as detailed on the <a href="/trust/data-residency">Data Residency</a> page of our <a href="/trust">Trust Center</a>. Personal data we collect will be transferred to, used, and stored in the United States or other jurisdictions in which Smartsheet, our affiliates, or service providers are located; these locations (including the United States) may not guarantee the same level of protection of personal data as the one in which you live. By providing us with your personal data, you agree to such transfer and/or processing. Smartsheet assesses the circumstances involving all cross-border data transfers and has suitable safeguards in place to require that your personal data will remain protected in accordance with this notice. In the event of such a transfer, we ensure that: (i) the personal data is transferred to countries recognized as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as the applicable standard contractual clauses.</p><h4>Data Transfer Mechanism for EU and UK Personal Data</h4><p>Smartsheet relies on the EU Standard Contractual Clauses alongside the United Kingdom International Data Transfer Addendum (collectively, the “<strong>SCCs</strong>”) as its appropriate data transfer mechanism for EU and UK personal data. Where applicable, the SCCs are incorporated as part of Smartsheet’s standard DPA as detailed below.</p><p><br />Smartsheet and its affiliates participate in the EU-U.S. Data Privacy Framework ("<strong>EU-U.S. DPF</strong>"), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework ("<strong>Swiss-U.S. DPF</strong>") as set forth by the U.S. Department of Commerce (collectively, "the <strong>Data Privacy Framework</strong>"). We are committed to complying with the Data Privacy Framework Principles with respect to personal data transferred to the United States from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. To learn more about the Data Privacy Framework, and to view our certification, please visit <a href="https://www.dataprivacyframework.gov">https://www.dataprivacyframework.gov</a>. Smartsheet’s commitments under the Data Privacy Framework Principles are subject to the investigatory and enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements (please see our <a href="/trust">Trust Center</a> for additional information). Smartsheet is and will remain liable for the processing of personal data it receives under the Data Privacy Framework and subsequently transfers to a third party acting as an agent on its behalf (see "How We Share Personal Data" in the applicable notice). We comply with the Data Privacy Framework Principles for all onward transfers of personal data from the EEA, UK, and Switzerland, including the onward transfer liability provisions. If there is a conflict between the terms of this notice and the Data Privacy Framework Principles, the Data Privacy Framework Principles will govern.</p><p><br />In addition, Smartsheet has implemented intercompany agreements for transfers of personal data between our affiliated companies, which require all of our affiliates to protect personal data they process in accordance with applicable data protection law. We have implemented similar appropriate safeguards where legally required with our third party service providers and partners; please see our <a href="/legal/subprocessors">Subprocessors</a> page for additional details. </p><p><a class="ck-anchor" id="Sensitive"></a></p><p> </p><h3 dir="ltr">Sensitive Data Collection</h3><p>We do not collect Sensitive Personal Data. Sensitive Personal Data defined under the respective U.S. states (such as the California Consumer Privacy Act, or "CCPA") includes social security numbers, driver’s license numbers, state identification cards, passport numbers, your precise geo-location, racial or ethnic origins, religious or philosophical beliefs, union memberships, the contents of your mail and email (unless Smartsheet is the intended recipient of that content), or genetic data. We do not collect account log-ins, financial information, debit or credit card numbers in combination with your security codes or passwords. If we had any reason to collect Sensitive Personal Data, we would do so according to your rights and choices as described in the section "Your Rights" above, and with a clearly defined business purpose.</p><p><a class="ck-anchor" id="State"></a></p><p> </p><h3>Additional State Privacy Rights</h3><p>Some U.S. states, such as California, provide you more rights in addition to the rights outlined here. For more information about your specific rights in these states, see this <a href="/legal/privacy-US">page</a>.</p><p><br />These rights do not remove any rights you have as described in the section "<a href="/legal/privacy#Rights">Your Rights</a>" above. You may exercise these rights by contacting us as described in the section "<a href="/legal/privacy#Contact">How to Contact Us</a>" below. You may also designate an authorized agent to exercise these rights on your behalf. We may request additional information to verify your identity, such as email verification. </p><p><a class="ck-anchor" id="Changes"></a></p><p> </p><h3 dir="ltr">Changes to This Notice</h3><p dir="ltr">We may amend, update, or revise this notice from time to time to reflect changes to our privacy practices, changing technologies, industry practices, regulatory requirements, or for other reasons. If we make any material changes that affect the way we treat your data, we will notify you by email, through the Site or Offerings, or by other legally acceptable means. We encourage you to periodically review this notice for the latest information on our privacy practices.</p><p dir="ltr"><a class="ck-anchor" id="Contact"></a></p><p dir="ltr"> </p><h3 dir="ltr">How to Contact Us</h3><p dir="ltr">You have the right to complain to a data protection authority about our collection and use of your personal data, but we encourage you to reach out to us first. Where processing is undertaken by our affiliated companies, they are joint controllers with Smartsheet Inc. for your personal data. The best way to reach us is by filling out this <a href="https://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333">form</a>. Smartsheet’s Privacy Director serves as Smartsheet’s data protection contact and can be reached at:</p><p dir="ltr"><br /><strong>Webform:</strong> <a href="https://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333">Contact privacy form</a></p><p dir="ltr"><strong>Email: </strong>privacy@smartsheet.com</p><p dir="ltr"><strong>Address:</strong> Attn: Legal - Privacy Office, 500 108th Ave NE, Suite 200, Bellevue WA 98004</p><p dir="ltr"> </p><p dir="ltr"><em>Residents of the EEA, UK, and Switzerland. </em>The controller of your personal data is Smartsheet Inc. Where processing is undertaken by our affiliated companies, they are joint controllers with Smartsheet Inc. for your personal data. You may contact us using this <a href="https://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333">form</a> or by reaching out to our Data Protection Officer ("<strong>DPO</strong>") at:</p><p dir="ltr"><br /><strong>Email:</strong> dpo@smartsheet.com</p><p dir="ltr"> </p><p dir="ltr"><em>Complaints or Questions About Smartsheet’s Data Privacy Framework Certifications. </em>If you have any questions or complaints regarding our Data Privacy Framework Certification, please complete this <a href="http://app.smartsheet.com/b/form/599b304161d34e29baa9c5fb985c4333" target="_blank">form</a> or email privacy@smartsheet.com. We will respond within 45 days of receiving your complaint and will promptly investigate and attempt to resolve it. If you reside in the EEA, UK, or Switzerland, and your complaint cannot be resolved through this process, you may contact JAMS, our U.S.-based third party dispute resolution provider (free of charge). For information about how to initiate a Data Privacy Framework claim with JAMS, please contact JAMS directly at <a href="https://www.jamsadr.com/DPF-Dispute-Resolution">https://www.jamsadr.com/DPF-Dispute-Resolution</a>. Under certain conditions, you may pursue binding arbitration through the Data Privacy Framework Panel. To learn more about the Data Privacy Framework Panel, please visit <a href="https://www.dataprivacyframework.gov/">https://www.dataprivacyframework.gov/</a>.</p><p dir="ltr"><a class="ck-anchor" id="Version"></a></p><p dir="ltr"> </p><h3 dir="ltr">English Version Controls</h3><p dir="ltr">Unless prohibited by local laws, non-English translations of this notice are provided for convenience only and in the event of any ambiguity or conflict between translations, the English version is authoritative and controls.</p><p dir="ltr"> </p><p dir="ltr"> </p><p dir="ltr">Last Updated: July 19, 2024</p> </div> </div> </div> <div class="brick brick--type--flora-faq brick--id--742975 identifier-churn-ample-word-575 faq organism transparent" id="p-id-742975"> <div class="container"> <div class="description"> <h2 class="field__item">Archived versions</h2> <div class="field-text-body field__items"><p>These are the legacy versions of Smartsheet Privacy Notice and are provided for informational purposes 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