Smartsheet Forward ENGAGE 2024: Driving better, faster outcomes

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srcset="/sites/default/files/styles/500px/public/2023-08/merchandising-pm-templates.png?itok=rK5EE_iq 500w, /sites/default/files/styles/900px/public/2023-08/merchandising-pm-templates.png?itok=Ps-D0sL2 600w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2023-08/merchandising-pm-templates.png" alt="Project management templates" /> </picture> </figure> </a> </li> <li data-menu="nav" class="menu-item region--default type--standard"> <a href="/content-center/product-news/reports-dashboards/smartsheet-dashboard-gallery" data-drupal-link-system-path="node/55886"> <span class="menu-title ">Smartsheet dashboard gallery</span> <figure class="media-foreground menu-link-content"> <picture> <source srcset="/sites/default/files/styles/500px/public/2023-08/dashboard-gallery.webp?itok=0wt_QPh_ 500w, /sites/default/files/styles/900px/public/2023-08/dashboard-gallery.webp?itok=hAkjxao8 600w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="600" height="338"/> <source 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id="main-content" tabindex="-1"></div> <div class="layout-content" > <div> <div data-drupal-messages-fallback class="hidden"></div><div id="block-mainpagecontent"> <article> <div class="blog-page" > <div class="top-region"> <div class="page-headline-wrapper primary organism honest"> <div class="page-headline js-page-headline has-text container"> <p class="section-title">Article</p> <h1>Smartsheet Forward ENGAGE 2024: Driving better, faster outcomes</h1> <p class="contributors size-5"> by <a href="https://www.smartsheet.com/content-center/author/Ben%20Canning"> Ben Canning</a> </p> <p class="date size-5"> October 9, 2024 </p> </div> </div> </div> <div class="main-region light"> <div class="container"> <div class="breadcrumb breadcrumb-container"> <div> <nav aria-labelledby="system-breadcrumb"> <span id="system-breadcrumb" class="visually-hidden">Breadcrumb</span> <ol> <li> <a href="/content-center">Content Center</a> </li> <li> <a href="/content-center/product-insights">Product 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aria-label="Copy link"> <svg> <use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=92678?2022-11-10#Link"/> </svg> <span class="visually-hidden">Copy link</span> <span class="tooltip no-touch" title="Copy link"></span> </button> </li> </ul> </div> <div class="kraken share-success dark" id="kraken-social" style="display: none;"> <div class="text"> <p class="size-5">Link copied</p> </div> <button class="close"></button> </div> <div class="field-text-body"> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.webp?itok=AIoz7a_u 500w, /sites/default/files/styles/900px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.webp?itok=ztECSDZ8 900w, /sites/default/files/styles/1300px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.webp?itok=f7H39DrT 1200w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1200" height="700"> <source srcset="/sites/default/files/styles/500px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.png?itok=AIoz7a_u 500w, /sites/default/files/styles/900px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.png?itok=ztECSDZ8 900w, /sites/default/files/styles/1300px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.png?itok=f7H39DrT 1200w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="1200" height="700"> <img loading="lazy" width="1200" height="700" srcset="/sites/default/files/styles/500px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.png?itok=AIoz7a_u 500w, /sites/default/files/styles/900px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.png?itok=ztECSDZ8 900w, /sites/default/files/styles/1300px/public/2024-10/q4-fy25-smartsheet-forward-blog-header.png?itok=f7H39DrT 1200w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-10/q4-fy25-smartsheet-forward-blog-header.png" alt="Smartsheet Forward"> </picture> </p> <p>The energy from the stage during the <a href="/engage">opening keynote </a>of ENGAGE in Seattle was <em>palpable</em>. That’s at least in part because we’re on the brink of delivering a completely reimagined experience, one designed to help you tackle your most pressing challenges with more efficiency and greater impact.</p> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-10/ENGAGE-Seattle-ben-keynote.webp?itok=kOLZWm5l 500w, /sites/default/files/styles/900px/public/2024-10/ENGAGE-Seattle-ben-keynote.webp?itok=PgC5R-X8 900w, /sites/default/files/styles/1300px/public/2024-10/ENGAGE-Seattle-ben-keynote.webp?itok=8Gn9Fo5g 1000w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1000" height="668"> <source srcset="/sites/default/files/styles/500px/public/2024-10/ENGAGE-Seattle-ben-keynote.jpg?itok=kOLZWm5l 500w, /sites/default/files/styles/900px/public/2024-10/ENGAGE-Seattle-ben-keynote.jpg?itok=PgC5R-X8 900w, /sites/default/files/styles/1300px/public/2024-10/ENGAGE-Seattle-ben-keynote.jpg?itok=8Gn9Fo5g 1000w" type="image/jpeg" sizes="(min-width: 39.5em) 75vw, 50vw" width="1000" height="668"> <img loading="lazy" width="1000" height="668" srcset="/sites/default/files/styles/500px/public/2024-10/ENGAGE-Seattle-ben-keynote.jpg?itok=kOLZWm5l 500w, /sites/default/files/styles/900px/public/2024-10/ENGAGE-Seattle-ben-keynote.jpg?itok=PgC5R-X8 900w, /sites/default/files/styles/1300px/public/2024-10/ENGAGE-Seattle-ben-keynote.jpg?itok=8Gn9Fo5g 1000w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-10/ENGAGE-Seattle-ben-keynote.jpg" alt="On stage at Smartsheet ENGAGE 2024 in Seattle, Senior Vice President of Product Experiences, Ben Canning, addresses the audience during the opening keynote, with a message on the screen behind him: 'AI has transformed how we work.'"> </picture> </p> <p>At the core of this transformation is our dedication to creating a seamless Smartsheet experience — a platform that brings together all the tools you need to collaborate, manage, and share your work, no matter your industry. Our goal is to create one unified Smartsheet that helps you drive better, faster outcomes, enabling collaboration at any scale and harnessing the power of AI. Let’s dive in.</p><h3>Bringing it all together with collections</h3> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-10/collections-workspace-launch-graphics.webp?itok=6BtHjSid 500w, /sites/default/files/styles/900px/public/2024-10/collections-workspace-launch-graphics.webp?itok=J_KdJn2d 900w, /sites/default/files/styles/1300px/public/2024-10/collections-workspace-launch-graphics.webp?itok=J78K2IVS 1200w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1200" height="628"> <source srcset="/sites/default/files/styles/500px/public/2024-10/collections-workspace-launch-graphics.jpg?itok=6BtHjSid 500w, /sites/default/files/styles/900px/public/2024-10/collections-workspace-launch-graphics.jpg?itok=J_KdJn2d 900w, /sites/default/files/styles/1300px/public/2024-10/collections-workspace-launch-graphics.jpg?itok=J78K2IVS 1200w" type="image/jpeg" sizes="(min-width: 39.5em) 75vw, 50vw" width="1200" height="628"> <img loading="lazy" width="1200" height="628" srcset="/sites/default/files/styles/500px/public/2024-10/collections-workspace-launch-graphics.jpg?itok=6BtHjSid 500w, /sites/default/files/styles/900px/public/2024-10/collections-workspace-launch-graphics.jpg?itok=J_KdJn2d 900w, /sites/default/files/styles/1300px/public/2024-10/collections-workspace-launch-graphics.jpg?itok=J78K2IVS 1200w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-10/collections-workspace-launch-graphics.jpg" alt> </picture> </p> <p>We’ve just made workspaces even better. With new workspace collections, you can quickly create work management solutions built for a specific purpose and scope. </p><p>Collections allow you to organize and share essential items from your workspace — including sheets, reports, dashboards, forms, or even third-party files like Google docs and Figma files — in one centralized location. That way, it’s easier to manage your content and keep everything your team needs in one place. </p><p>What’s more, collections make it easy to curate only the relevant content, on a need-to-know basis, while the rest of your workspace remains hidden. Now, there’s no need to put your internal processes on display just because you’re getting feedback from a challenging leader, client, or other external stakeholder.</p><p>Collections are even multi-admin — meaning you can deputize a select group of people to create and share specific collections, so management is even easier. Whether it’s an enterprise-wide program or a simple home for your team, workspace <a href="/content-center/product-insights/product-updates/workspaces-collections">collections</a> can scale to solve a wide variety of business challenges.</p><p>Collections are available now to all our Enterprise customers on the new user subscription model.</p><h4>Reduce meetings and speed up approvals with file library</h4> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-10/file-library-engage.webp?itok=MAYscN2- 500w, /sites/default/files/styles/900px/public/2024-10/file-library-engage.webp?itok=_wTecJoW 900w, /sites/default/files/styles/1300px/public/2024-10/file-library-engage.webp?itok=l6MtAKIB 1300w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="731"> <source srcset="/sites/default/files/styles/500px/public/2024-10/file-library-engage.png?itok=MAYscN2- 500w, /sites/default/files/styles/900px/public/2024-10/file-library-engage.png?itok=_wTecJoW 900w, /sites/default/files/styles/1300px/public/2024-10/file-library-engage.png?itok=l6MtAKIB 1300w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="731"> <img loading="lazy" width="1300" height="731" srcset="/sites/default/files/styles/500px/public/2024-10/file-library-engage.png?itok=MAYscN2- 500w, /sites/default/files/styles/900px/public/2024-10/file-library-engage.png?itok=_wTecJoW 900w, /sites/default/files/styles/1300px/public/2024-10/file-library-engage.png?itok=l6MtAKIB 1300w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-10/file-library-engage.png" alt="A Smartsheet file library with various project documents, images, and PDFs organized into categories such as budget, marketing campaigns, and team documents."> </picture> </p> <p>Files are a crucial part of work, but they’re often stuck in separate systems and disconnected from where planning and tracking happen. <a href="/content-center/product-insights/product-updates/workspaces-filelibrary">File library</a> for workspaces solves this problem by placing files alongside projects, making it easier to find, share, and collaborate — all within Smartsheet. Whether you’re soliciting feedback on a video, finalizing a contract, or working on social media copy, reviewers can now annotate and comment directly within the workspace. No more switching between platforms.</p><p>File library not only simplifies content reviews, it enables you to better collaborate asynchronously, decreasing meeting frequency and accelerating feedback. </p><p>File library will be available to all customers on our new user subscription model by the end of October 2024. </p><p>Let’s shift gears to another key factor for achieving faster, better outcomes — Resource Management. Having the right people on the right work at the right time is essential, but managing workloads and tracking tasks and resources can be tough, especially in fast-paced settings. Earlier this year, we integrated workload management into every project, and over 100,000 users have already embraced it. Now, we’re taking it further by adding more Resource Management power directly in Smartsheet. You can view detailed resource profiles, assign tasks, and even track time all in one place without switching between systems. Smartsheet now has the most powerful and most integrated Resource Management capabilities of any collaborative work management product — <a href="/platform/resource-management">check them out</a>!</p> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-09/ursa-premium-app-resource-management_0.webp?itok=byjYzzED 500w, /sites/default/files/styles/900px/public/2024-09/ursa-premium-app-resource-management_0.webp?itok=rnOCz88_ 900w, /sites/default/files/styles/1300px/public/2024-09/ursa-premium-app-resource-management_0.webp?itok=a0--D3i2 1300w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="731"> <source srcset="/sites/default/files/styles/500px/public/2024-09/ursa-premium-app-resource-management_0.png?itok=byjYzzED 500w, /sites/default/files/styles/900px/public/2024-09/ursa-premium-app-resource-management_0.png?itok=rnOCz88_ 900w, /sites/default/files/styles/1300px/public/2024-09/ursa-premium-app-resource-management_0.png?itok=a0--D3i2 1300w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="731"> <img loading="lazy" width="1300" height="731" srcset="/sites/default/files/styles/500px/public/2024-09/ursa-premium-app-resource-management_0.png?itok=byjYzzED 500w, /sites/default/files/styles/900px/public/2024-09/ursa-premium-app-resource-management_0.png?itok=rnOCz88_ 900w, /sites/default/files/styles/1300px/public/2024-09/ursa-premium-app-resource-management_0.png?itok=a0--D3i2 1300w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-09/ursa-premium-app-resource-management_0.png" alt="Resource Management directly in Smartsheet, with project assignments, availability details, and allocation heatmaps, allowing users to track team capacity and schedule tasks efficiently"> </picture> </p> <h3>Collaborating and working at scale</h3><p>Since ENGAGE 2023, we’ve introduced new views like timeline and board to give you fresh ways to connect with your work. We also shared a preview of table view. </p> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-10/table-view-engage.webp?itok=W1N_uExV 500w, /sites/default/files/styles/900px/public/2024-10/table-view-engage.webp?itok=L8jq4CPF 900w, /sites/default/files/styles/1300px/public/2024-10/table-view-engage.webp?itok=2mEUW1W1 1300w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="731"> <source srcset="/sites/default/files/styles/500px/public/2024-10/table-view-engage.jpg?itok=W1N_uExV 500w, /sites/default/files/styles/900px/public/2024-10/table-view-engage.jpg?itok=L8jq4CPF 900w, /sites/default/files/styles/1300px/public/2024-10/table-view-engage.jpg?itok=2mEUW1W1 1300w" type="image/jpeg" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="731"> <img loading="lazy" width="1300" height="731" srcset="/sites/default/files/styles/500px/public/2024-10/table-view-engage.jpg?itok=W1N_uExV 500w, /sites/default/files/styles/900px/public/2024-10/table-view-engage.jpg?itok=L8jq4CPF 900w, /sites/default/files/styles/1300px/public/2024-10/table-view-engage.jpg?itok=2mEUW1W1 1300w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-10/table-view-engage.jpg" alt="A project plan with various milestones, images, project types, and statuses for tasks related to architecture, landscape, and interior design. Each task is assigned to team members, showing progress such as "Completed," "In progress," or "Not started." The list includes items like "Front entrance landscape" and "Bar & Lounge," with start and end dates provided. An attachments panel on the right shows related files, including images of products and documents such as project briefs."> </picture> </p> <p>We know that table view is going to be one of the primary places you spend your time in Smartsheet. So we looked at each of the core capabilities you need for day-to-day work with the goal of making those interactions faster and easier. The result? Quicker filtering, a better find experience, and continuous sorting, making it more effortless to work on a larger scale. Think pasting a thousand rows at a time and deleting as many columns as you want!</p><p>Many of you use Smartsheet to tackle challenges that push the performance envelope. Your work is managed across thousands of rows, millions of formulas, and billions of cell references (yes, really — billions). Table view is built to handle large-scale projects with ease. It will support 10x faster formula calculations, quicker load times, many more rows and columns per sheet (for customers on our Enterprise plan), and instant saving, providing a better experience for even your existing large-scale solutions. A preview of table view is now available to customers in our <a href="/eap">Early Adopter Program</a>. We look forward to making it available to everyone over the coming months.</p><h3>Harnessing the power of AI  </h3> <p> <picture> <source srcset="/sites/default/files/styles/500px/public/2024-10/smar-amazon-q-engage.webp?itok=kM81dXaN 500w, /sites/default/files/styles/900px/public/2024-10/smar-amazon-q-engage.webp?itok=FcYyYDSE 900w, /sites/default/files/styles/1300px/public/2024-10/smar-amazon-q-engage.webp?itok=6PbmUGae 1300w" type="image/webp" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="836"> <source srcset="/sites/default/files/styles/500px/public/2024-10/smar-amazon-q-engage.png?itok=kM81dXaN 500w, /sites/default/files/styles/900px/public/2024-10/smar-amazon-q-engage.png?itok=FcYyYDSE 900w, /sites/default/files/styles/1300px/public/2024-10/smar-amazon-q-engage.png?itok=6PbmUGae 1300w" type="image/png" sizes="(min-width: 39.5em) 75vw, 50vw" width="1300" height="836"> <img loading="lazy" width="1300" height="836" srcset="/sites/default/files/styles/500px/public/2024-10/smar-amazon-q-engage.png?itok=kM81dXaN 500w, /sites/default/files/styles/900px/public/2024-10/smar-amazon-q-engage.png?itok=FcYyYDSE 900w, /sites/default/files/styles/1300px/public/2024-10/smar-amazon-q-engage.png?itok=6PbmUGae 1300w" sizes="(min-width: 39.5em) 75vw, 50vw" src="/sites/default/files/2024-10/smar-amazon-q-engage.png" alt="Two logos displayed side by side with a connector symbol in the middle. One, Amazon Q one featuring a hexagonal shape, and the other the Smartsheet logo with a blue box and white checkmark."> </picture> </p> <p>Alongside these enhancements, we’re also harnessing the power of AI for you to get even more out of your collaborative work management tool and your enterprise data. We’ve partnered with AWS to create a connector that brings data from <a href="/marketplace/apps/amazon-q">Smartsheet to Amazon Q Business</a>. The new assistant can securely answer questions, provide summaries, and generate content based on information in Smartsheet. It empowers employees to be more data-driven, prepared, and productive. The connector joins the rest of our AI lineup in helping you save time and unlock insights.</p><p>Unlock powerful insights with our <a href="/ai">AI tools</a> — no formula expertise required. Analyze sentiment, summarize task status, or answer ad-hoc questions with AI-generated charts, all from your Smartsheet data. We’re giving all customers access to most of these tools through Dec. 31, 2024, so everyone can explore them.<sup>1</sup> Want to become an AI pro? Join our <a href="https://event.on24.com/wcc/r/4700214/2EF983E85A1068393E110ECD25578B02/2760688" target="_blank">free webinar</a> on Oct. 16 to learn how to write effective prompts. </p><h3>We want to know what you think</h3><p>These are the product highlights we introduced at Smartsheet ENGAGE in Seattle, each crafted to empower you as a changemaker in your organization. Stream <a href="/engage">the keynote </a>to catch up on the details of everything we announced.</p><p>Looking ahead, we’re committed to building on this progress, and your input plays a key role in shaping the future. I encourage you to keep sharing your thoughts. <a href="https://community.smartsheet.com/categories/smartsheet-product-feedback-&-ideas?sort=hot" target="_blank">Submit your feedback</a>, share your ideas, or vote on suggestions from your peers — we’re listening. I’m excited to learn how you’ll use these new tools to drive even greater impact in your work. </p><p>Until next time!</p><p>Ben Canning<br>Senior Vice President, Product Experiences</p><p> </p><p class="fine-print"><sup>1</sup>AI tools made available during the access period include:</p><p class="fine-print">Get help<br>Analyze data<br>Generate formulas<br>Generate text</p> </div> <div class="social-share-group small"> <ul class="share-icons"> <li> <a href="http://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.smartsheet.com%2Fcontent-center%2Fproduct-news%2Fproduct-releases%2Fsmartsheet-forward-october-9-2024" target="_blank" aria-label="Share on Facebook"> <svg> <use xlink:href="/themes/custom/valinor/images/svgsprites/socials_sprite.svg?v=92678#facebook"/> </svg> <span class="visually-hidden">Share on Facebook</span> <span class="tooltip no-touch" title="Share on Facebook"></span> </a> </li> <li> <a href="http://twitter.com/share?text=Smartsheet Forward ENGAGE 2024: Driving 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