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Call 888-624-8373</div> </td></tr> </table> </td> </tr> </table> <!-- End Top Navbar--> <div id="toplevel"> <table width="700" align="center" cellpadding="0" cellspacing="0"> <tr><th class="main" colspan="2" height="25">Contacting Customer Service</th></tr> <tr> <td valign="top"> <p> Our Customer Service Department (not the virtual kind, but the human kind) is open from 8:30 a.m. to 5:00 p.m. (EST), Monday through Friday. </p> <p><strong>Toll-free within the United States and Canada</strong><br> (888) 624-8373 </p> <p><strong>All other calls</strong><br> (202) 334-3313 </p> <p>We are closed on weekends and the following holidays: </p> <ul> <li>New Year's Day </li> <li>Martin Luther King, Jr. Day </li> <li>President's Day </li> <li>Memorial Day </li> <li>Independence Day</li> <li>Labor Day </li> <li>Thanksgiving Day</li> <li>Day After Thanksgiving</li> <li>Christmas Day</li> </ul> <h3>Fax Numbers</h3> <p><strong>Customer Service:</strong> (202) 334-2451 <br> <strong>Marketing Department:</strong> (202) 334-2793 </p> <h3>Mailing Address</h3> <p>General correspondence and orders can be mailed to: <br><br> The National Academies Press<br> 500 Fifth Street NW<br> Lockbox 285<br> Washington, DC 20055<br></p> <br> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <br> <a name="staff"></a> <h3>Staff Directory</h3> <p>To send e-mail to a staff member, enter the individual's e-mail prefix followed by @nas.edu</p> <table width="95%" align="center" cellpadding="4" cellspacing="1" bgcolor="#cccccc" style="font: 9pt verdana; color: #000;"> <tr bgcolor="#666666"> <td style="color: #fff; font: bold 9pt verdana;">Name</td> <td style="color: #fff; font: bold 9pt verdana;">Title</td> <td style="color: #fff; font: bold 9pt verdana;">E-mail Prefix</td> <td style="color: #fff; font: bold 9pt verdana;" nowrap>Telephone</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Director's Office</strong></td></tr> <tr bgcolor="white"> <td>Barbara Kline Pope</td> <td>Director</td> <td>bkline</td> <td nowrap>(202) 334-3328</td> </tr> <tr bgcolor="white"> <td>Sandy Adams</td> <td>Director of Publishing Operations</td> <td>sadams</td> <td>(202) 334-3157</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Publishing Services</strong></td></tr> <tr bgcolor="white"> <td>Dottie Lewis</td> <td>Director of Publishing Services</td> <td>dlewis</td> <td>(202) 334-2409</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Composition, Graphics, and Design</strong></td></tr> <tr bgcolor="white"> <td>Jim Gormley</td> <td>Director of Composition, Design and Graphics</td> <td>jgormley</td> <td>(202) 334-3325</td> </tr> <tr bgcolor="white"> <td>Francesca Moghari</td> <td>Art Director</td> <td>fmoghari</td> <td>(202) 334-3323</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Marketing</strong></td></tr> <tr bgcolor="white"> <td>Ann Merchant </td> <td>Marketing Director</td> <td>amerchan </td> <td>(202) 334-3117</td> </tr> <tr bgcolor="white"> <td>Virginia Bryant</td> <td>Sales and Marketing Manager</td> <td>vbryant</td> <td>(202) 334-3037</td> </tr> <tr bgcolor="white"> <td>Alvaro Rojas</td> <td>Direct Marketing Coordinator</td> <td>arojas</td> <td>(202) 334-3207</td> </tr> <tr bgcolor="white"> <td>Perry Luksin</td> <td>Marketing Coordinator</td> <td>pluksin</td> <td>(202) 334-3623</td> </tr> <tr bgcolor="white"> <td>Erin Burkert</td> <td>Marketing Assistant</td> <td>eburkert</td> <td>(202) 334-3180</td> </tr> <tr bgcolor="white"> <td>Jenny Hardesty</td> <td>Sales Assistant</td> <td>jhardesty</td> <td>(202) 334-3095</td> </tr> <tr bgcolor="white"> <td>Shelly Wolfe</td> <td>Bookstore Manager</td> <td>sewolfe</td> <td>(202) 334-2612</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Developmental Editing</strong></td></tr> <tr bgcolor="white"> <td>Jeffrey Robbins</td> <td>Senior Acquisitions Editor, Joseph Henry Press</td> <td>jrobbins</td> <td></td> </tr> <tr bgcolor="white"> <td>Stephen Mautner</td> <td>Executive Editor</td> <td>smautner</td> <td>(202) 334-3336</td> </tr> <tr bgcolor="white"> <td>Terrell Smith</td> <td>Project Editor, Joseph Henry Press</td> <td>tsmith</td> <td>(202) 334-3624</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Customer Service</strong></td></tr> <tr bgcolor="white"> <td>Zina Jones </td> <td>Customer Service Manager</td> <td>zjones </td> <td>(202) 334-3116</td> </tr> <tr bgcolor="white"> <td>Cindy Cissel</td> <td>Customer Service </td> <td>ccissel</td> <td>(202) 334-3324</td> </tr> <tr bgcolor="white"> <td>Derrica Hall </td> <td>Customer Service</td> <td>dhall </td> <td>(202) 334-3678</td> </tr> <tr bgcolor="#efefef"><td colspan="4"><strong>Enterprise for Publishing and Outreach Using Web Resources (EPOWR)</strong></td></tr> <tr bgcolor="white"> <td>Michael Jensen </td> <td>Director of Publishing Technologies</td> <td>mjensen</td> <td>(202) 334-2403</td> </tr> </table> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> </td> <td valign="top" 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