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name="dlm-version" content="4.8.10"><title>電話応対業務をDXするボイスボットサービス｜AI Messenger Voicebot(AIメッセンジャーボイスボット)</title><meta name="description" content="AI Messenger Voicebot（AIメッセンジャーボイスボット）は、独自開発のAI技術により電話応対業務をDXするボイスボットサービスです。" /><link rel="canonical" href="https://www.ai-messenger.jp/voicebot/" /><link rel="next" href="https://www.ai-messenger.jp/voicebot/page/2/" /><meta property="og:locale" content="ja_JP" /><meta property="og:type" content="website" /><meta property="og:title" content="カスタマーサポート向け最高品質のAIボイスボット｜AI Messenger Voicebot(AIメッセンジャーボイスボット)" /><meta property="og:description" content="AI Messenger Voicebot（AIメッセンジャーボイスボット）は、AIボイスボットを活用しCS(カスタマーサポート)部門のお問い合わせ負担の軽減や業務効率化、顧客満足度向上を実現するサービスです。" /><meta property="og:url" content="https://www.ai-messenger.jp/voicebot/" /><meta property="og:site_name" content="電話応対業務をDXするボイスボットサービス｜AI Messenger Voicebot(AIメッセンジャーボイスボット)" /><meta property="og:image" 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class="home-transition">ボイスボットとは</a></li><li><a href="#reason" class="home-transition">選ばれる理由</a></li><li><a href="#function" class="home-transition">機能紹介</a></li><li><a href="#scene" class="home-transition">活用シーン</a></li><li><a href="#price" class="home-transition">料金プラン</a></li><li><a href="#flow" class="home-transition">導入までの流れ</a></li></ul></div><ul class="header-nav-list"><li class="home-transition-parent is-pc"><div class="home-transition-parent-link">サービスについて<span class="icon-arrow_bottom_square"></span></div><ul class="header-nav-list-sub"><li><a href="#about" class="home-transition">ボイスボットとは</a></li><li><a href="#reason" class="home-transition">選ばれる理由</a></li><li><a href="#function" class="home-transition">機能紹介</a></li><li><a href="#scene" class="home-transition">活用シーン</a></li><li><a href="#price" class="home-transition">料金プラン</a></li><li><a href="#flow" class="home-transition">導入までの流れ</a></li></ul></li><li><a href="https://www.ai-messenger.jp/voicebot/case/">事例紹介</a></li><li><a href="https://www.ai-messenger.jp/voicebot/column/">コラム</a></li><li><a href="https://www.ai-messenger.jp/voicebot/seminar/">セミナー</a></li><li><a href="https://www.ai-messenger.jp/voicebot/news/">お知らせ</a></li></ul></nav><div class="btn-wrap header-btns col2"> <a href="https://www.ai-messenger.jp/voicebot/download/" class="btn header-btn btn-primary">資料ダウンロード</a> <a href="https://www.ai-messenger.jp/voicebot/contact/" class="btn header-btn btn-conv">デモのご依頼 / <br class="is-pc">お問い合わせ</a></div></div></div></div> <button type="button" class="header-hamburger"> <span class="header-hamburger-inner"> <span class="header-icon"> <span class="header-icon-1"></span> <span class="header-icon-2"></span> <span class="header-icon-3"></span> </span> <span class="header-hamburger-txt"><span class="to-open">menu</span><span class="to-close">close</span></span> </span> </button></div></header><div class="page-wrap"><main><div class="visual"><div class="visual-inner"><div class="visual-parag"><p class="visual-catch">電話応対業務をDXしよう</p><h1 class="visual-ttl">ボイスボットなら<br> <strong>AI Messenger</strong></h1><p class="visual-txt">AI Messenger Voicebotは、独自開発のAI技術により電話応対業務を<br class="is-tab"> DXするボイスボットサービスです。<br> サクセスサポートプログラムにより、目的達成に向けた要件定義から、<br class="is-tab"> 対話デザイン、導入後のAIチューニングまでオールインワン。<br> ボイスボットなら当社にお任せください。</p><div class="is-tab"><div class="btn-wrap min-col2 "> <a href="https://www.ai-messenger.jp/voicebot/download/" class="btn btn-primary">資料ダウンロード</a> <a href="https://www.ai-messenger.jp/voicebot/contact/" class="btn btn-conv">お問い合わせ</a></div><div class="btn-partner-wrap"> <a href="https://www.cyberagent.co.jp/form/id=238" target="_blank" rel="noopener" class="btn btn-partner">パートナーに関するお問い合わせはこちら</a></div></div></div><div class="visual-animation animation-wrap"> <lottie-player src="https://assets6.lottiefiles.com/packages/lf20_c71eeg4w.json" background="transparent" speed="1" loop autoplay></lottie-player><div class="is-sp"><div class="btn-wrap min-col2"> <a href="https://www.ai-messenger.jp/voicebot/download/" class="btn btn-primary">資料ダウンロード</a> <a href="https://www.ai-messenger.jp/voicebot/contact/" class="btn btn-conv">お問い合わせ</a></div><div class="btn-partner-wrap"> <a href="https://www.cyberagent.co.jp/form/id=238" target="_blank" rel="noopener" class="btn btn-partner">パートナーに関するお問い合わせはこちら</a></div></div></div></div></div><section class="top-news" id="top-news"><div class="top-news-inner top-inner"><p class="top-news-word top-word">NEWS</p><div class="top-news-ttl-wrap"><h2 class="common-ttl common-ttl-simple top-news-ttl">お知らせ</h2><div class="top-news-btn btn-wrap"> <a href="https://www.ai-messenger.jp/voicebot/news/" class="btn btn-next">一覧へ</a></div></div><div class="top-news-content"><ul class="archive-news archive-news-top"><li> <a href="https://www.ai-messenger.jp/voicebot/news/3574/" class="archive-news-inner archive-news-inner-top"><div class="archive-news-content"><div class="archive-news-header"><div class="single-date">2025/04/08</div><div class="single-category"> <span>プレスリリース</span></div></div><p class="archive-news-ttl">『AI Messenger Voicebot』を大幅リニューアル、コールセンター向けAIエージェントの提供を開始</p></div> </a></li><li> <a href="https://www.ai-messenger.jp/voicebot/news/3557/" class="archive-news-inner archive-news-inner-top"><div class="archive-news-content"><div class="archive-news-header"><div class="single-date">2025/03/31</div><div class="single-category"> <span>プレスリリース</span></div></div><p class="archive-news-ttl">日本システム技術へ「AI Messenger Voicebot」を導入</p></div> </a></li><li> <a href="https://www.ai-messenger.jp/voicebot/news/3550/" class="archive-news-inner archive-news-inner-top"><div class="archive-news-content"><div class="archive-news-header"><div class="single-date">2025/01/31</div><div class="single-category"> <span>プレスリリース</span></div></div><p class="archive-news-ttl">七十七銀行、電話応対の待ち時間を減らし、顧客利便性の向上とオペレーターの業務負荷軽減のため「AI Messenerer Voicebot」を導入</p></div> </a></li></ul></div></div></section><section class="intro" id="about"><div class="top-inner intro-inner"><div class="intro-parag"><h2 class="common-ttl common-ttl-simple common-ttl-left intro-ttl">電話応対業務をDXする<br> ボイスボットサービス</h2><p class="intro-txt">AI Messenger Voicebotは、電話応対業務における様々なシーンで活用することが可能です。<br> 予約や注文受付、情報照会など、企業における様々な電話業務をニーズに応じて自動化し、カスタマーサポートの業務効率化やユーザー体験・売上の向上に貢献します。</p></div><div class="intro-content"><div class="intro-content-inner"> <a href="#modal" class="fn-youtube" data-target="youtube" data-src="https://www.youtube.com/embed/bbXO78MY5hs"> <img class="intro-content-thumbnail" src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/movie_thumbnail.png" alt=""> <img class="intro-content-start-icon" src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/icn_start.png" alt=""> </a></div></div><div class="remodal" data-remodal-id="modal"> <button data-remodal-action="close" class="remodal-close"></button><div class="modal-inner"><div class="modal-movie-content fn-modal-movie" id="youtube"></div></div></div></div></section><section class="top-about"><div class="top-inner top-about-inner"><div class="top-about-content"><h2 class="top-about-ttl">さまざまな目的で<br> 導入することができます</h2><ul class="top-about-list"><li>コスト削減</li><li>業務効率化</li><li>あふれ呼の軽減</li><li>24時間365日対応</li><li>機会損失の防止</li><li>解決時間短縮</li><li>働き方改革</li><li>売上向上</li></ul></div></div></section><section class="top-reason" id="reason"><div class="top-inner top-reason-inner"><h2 class="common-ttl top-reason-ttl">AI Messeger <br class="header-br">Voicebotが<br class="is-sp">選ばれる理由</h2><p class="top-lead">使いやすいプロダクトとサクセスサポートプログラムの両面からサポートいたします。</p></div><div><div class="top-reason-container"><p class="top-reason-word top-word">REASON 1</p><h3 class="top-reason-subttl">AI技術の研究実績</h3><div><ul class="top-reason-list"><li><div class="top-reason-parag"><div class="top-reason-head">01</div><h3 class="top-reason-parag-ttl"> 専属のAIチーム</h3><p class="top-reason-parag-txt">「対話のAI化」に向け、日々技術の向上をしており、<br>プロダクト開発のみならず、国際学会へ採択されるなどアカデミックへも貢献。</p></div><div class="top-reason-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/reason_1_1.png" alt=""></div></li><li><div class="top-reason-parag"><div class="top-reason-head">02</div><h3 class="top-reason-parag-ttl">産学連携</h3><div class="top-reason-parag-txt"><p>ボイスボットのサービス品質向上のため、自然言語処理学・音声信号処理の<br>両面から定常的な技術開発を実施。</p></div></div><div class="top-reason-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/reason_1_2.png" alt=""></div></li></ul></div></div><div class="top-reason-container"><p class="top-reason-word top-word">REASON 2</p><h3 class="top-reason-subttl">プロフェッショナルによる<br>対話構築の体制と実績</h3><div><ul class="top-reason-list"><li><div class="top-reason-parag"><div class="top-reason-head">01</div><h3 class="top-reason-parag-ttl">導入前から導入後まで一貫した<br>サクセスサポートプログラム</h3><p class="top-reason-parag-txt">導入目的に合わせて理想の対話を定義し、自然なコミュニケーションに近い<br>シナリオを構築。導入後もより効果的にご利用いただくため、<br />データアナリストによる対話の分析、改善提案を実施。</p></div><div class="top-reason-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/reason_2_1.png" alt=""></div></li><li><div class="top-reason-parag"><div class="top-reason-head">02</div><h3 class="top-reason-parag-ttl">200社以上の導入実績</h3><p class="top-reason-parag-txt">銀行、保険、自治体、通信など各業界での導入実績による知見をいかして、<br>導入初期から精度を担保したボイスボットをご提供。</p></div><div class="top-reason-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/reason_2_2.png" alt=""></div></li></ul></div></div><div class="top-reason-container"><p class="top-reason-word top-word">REASON 3</p><h3 class="top-reason-subttl">要望に合わせた<br>柔軟な連携オプション</h3><div><ul class="top-reason-list"><li><div class="top-reason-parag"><div class="top-reason-head">01</div><h3 class="top-reason-parag-ttl">別システムを参照した<br />外部システム連動シナリオの構築</h3><p class="top-reason-parag-txt">予約システムや顧客DB等の外部システムと連携して、<br>その時の空き状況を考慮したご案内や、顧客情報を参照したご案内が可能。</p></div><div class="top-reason-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/reason_3_1.png" alt=""></div></li><li><div class="top-reason-parag"><div class="top-reason-head">02</div><h3 class="top-reason-parag-ttl">対話後のヒアリングデータの格納</h3><p class="top-reason-parag-txt"> ボイスボットの対話データを指定のDBへ格納。<br> データの信憑性を担保するための、<br>人手によるデータチェックサービスのオプションもご提供。</p></div><div class="top-reason-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/reason_3_2.png" alt=""></div></li></ul></div></div></div></section><section class="top-function" id="function"><p class="top-word top-function-word">FUNCTION</p><div class="top-inner"><h2 class="common-ttl">機能紹介</h2><p class="top-lead">様々なユースケースに対応する機能をご利用いただけます。</p><div class="top-function-wrap"><ul class="top-function-list"><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_01.png" alt=""></div><p class="top-function-txt">カスタム音声合成</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_02.png" alt=""></div><p class="top-function-txt">FAQ検索機能</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_03.png" alt=""></div><p class="top-function-txt">ヒアリング機能</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_04.png" alt=""></div><p class="top-function-txt">割り込み発話機能</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_05.png" alt=""></div><p class="top-function-txt">SMS/メール/LINE送信</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_06.png" alt=""></div><p class="top-function-txt">オペレーター転送</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_07.png" alt=""></div><p class="top-function-txt">プッシュ操作</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_08.png" alt=""></div><p class="top-function-txt">予約枠の代替案提示</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_09.png" alt=""></div><p class="top-function-txt">アウトバウンド機能</p></div></li><li><div class=""><div class="top-function-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/function_10.png" alt=""></div><p class="top-function-txt">管理画面/<br class="is-sp">ダッシュボード</p></div></li></ul></div><p class="top-function-btm">その他、順次開発を行っております。</p><div class="top-function-corp"><div class="top-function-corp-inner"><h3 class="top-function-corp-ttl">システム連携</h3><p class="top-function-corp-lead">さまざまなシステムと連携できます。詳細はお問い合わせください。</p><ul class="top-function-corp-list"><li><img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/company_salesforce.png" alt=""></li><li><img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/company_zendesk.png" alt=""></li><li><img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/company_slack.png" alt=""></li><li><img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/company_twilio.png" alt=""></li><li><img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/company_kobetsudb.png" alt=""></li></ul></div></div></div></section><section class="top-scene" id="scene"><p class="top-word top-scene-word">SCENE</p><div class="top-inner top-scene-inner"><h2 class="common-ttl">活用シーン</h2><p class="top-lead">活用シーンに合わせた音声サンプルをご用意し、実際の音声をご視聴いただけます。</p><p class="top-att">※ボリュームにご注意の上、お聞きください。</p><div class="top-scene-tab tab-change"><div class="top-scene-tab-selections"> <button class="top-scene-tab-btn is-current" data-tab-change="top-scene-call" type="button">コールセンター</button> <button class="top-scene-tab-btn" data-tab-change="top-scene-store" type="button">店舗</button></div><div class="top-scene-tab-contents"><div data-tab-change-content="top-scene-call" class="top-scene-tab-ctt is-current"><div class="top-scene-tab-inner"><div class="top-scene-panel-wrap"><div class="top-scene-panel"><div class="top-scene-panel-ttl">予約</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_call_reserve.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-call-reserve" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">夜間応対</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_call_night.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-call-night" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">あふれ呼応対</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_call_overflow.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-call-overflow" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">アウトバウンド</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_call_outbound.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-call-outbound" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">定期便変更</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_call_subscription.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-call-subscription" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">修理受付</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_call_repair.png" alt=""></div> <button class="top-scene-start fn-audio-btn fn-audio-btn" data-audio-target="audio-call-repair" type="button"><span>音声サンプルを聴く</span></button></div></div></div></div><div data-tab-change-content="top-scene-store" class="top-scene-tab-ctt"><div class="top-scene-tab-inner"><div class="top-scene-panel-wrap"><div class="top-scene-panel"><div class="top-scene-panel-ttl">来店予約</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_store_reserve.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-store-reserve" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">汎用FAQ</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_store_faq.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-store-faq" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">バイト受付</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_store_recruit.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-store-recruit" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">混雑状況確認</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_store_condition.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-store-condition" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">在庫確認</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_store_stock.png" alt=""></div> <button class="top-scene-start fn-audio-btn" data-audio-target="audio-store-stock" type="button"><span>音声サンプルを聴く</span></button></div><div class="top-scene-panel"><div class="top-scene-panel-ttl">返品対応</div><div class="top-scene-panel-img"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/images/top/scene_store_return.png" alt=""></div> <button class="top-scene-start fn-audio-btn fn-audio-btn" data-audio-target="audio-store-return" type="button"><span>音声サンプルを聴く</span></button></div></div></div></div></div> <audio class="sample-audio" data-audio="audio-call-reserve" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/call_reserve.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-call-night" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/call_night.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-call-overflow" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/call_overflow.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-call-outbound" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/call_outbound.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-call-subscription" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/call_subscription.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-call-repair" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/call_repair.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-store-reserve" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/store_reserve.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-store-faq" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/store_faq.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-store-recruit" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/store_recruit.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-store-condition" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/store_condition.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-store-stock" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/store_stock.mp3" type="audio/mp3"> </audio> <audio class="sample-audio" data-audio="audio-store-return" preload="auto"> <source src="https://www.ai-messenger.jp/voicebot/wp-content/themes/AI_voicebot/assets/audio/store_return.mp3" type="audio/mp3"> </audio></div></div></section><section class="top-flow pt0" id="flow"><p class="top-word top-flow-word">FLOW</p><div class="top-inner top-flow-inner"><h2 class="common-ttl">導入までの流れ</h2><p class="top-lead">お客様の状況に合わせて、お問い合わせからリリースまで伴走して設計を行います。</p><div class="top-flow-content"><ul class="top-flow-list"><li><div class="top-flow-list-ttl">お問い合わせ〜ご提案</div><div class="top-flow-list-ctt"><p class="top-flow-panel">サービスご案内とヒアリング</p><p class="top-flow-panel">最適な活用方法のご提案</p><p class="top-flow-panel">ご要望に応じたデモの作成</p></div></li><li><div class="top-flow-list-ttl">お申し込み</div><div class="top-flow-list-ctt"><p class="top-flow-panel">利用規約の確認</p><p class="top-flow-panel">お申込書のご提出</p><p class="top-flow-panel">正式ご発注</p></div></li><li><div class="top-flow-list-ttl">キックオフ〜テスト設計</div><div class="top-flow-list-ctt"><p class="top-flow-panel">ロードマップ作成</p><p class="top-flow-panel">実施内容の再確認</p><p class="top-flow-panel">対話シナリオ作成</p></div></li><li><div class="top-flow-list-ttl">修正確認・リリース</div><div class="top-flow-list-ctt"><p class="top-flow-panel">企業様内でテスト利用</p><p class="top-flow-panel">修正／チューニング</p><p class="top-flow-panel">電話番号の告知・転送設定</p></div></li></ul></div></div></section><section class="top-case"><p class="top-word top-case-word">CASE</p><div class="top-inner top-case-inner"><h2 class="common-ttl top-case-ttl">事例紹介</h2><div class="top-case-slide-wrap"><div class="top-case-slide fn-case-slide"><div> <a href="https://www.ai-messenger.jp/voicebot/case/3509/" class="top-case-slide-item archive-item"><div class="archive-item-inner"><div class="archive-item-img ofi"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/uploads/sites/2/2024/12/arealink_logo-352x176.jpg" alt="エリアリンクへ「AI Messenger Voicebot」を導入解約受付や登録情報変更の電話応対効率化へ貢献"></div><div class="archive-item-content"><div class="archive-item-date"> <span>業務効率化</span> <span>顧客満足度向上</span> <span>工数削減</span> <span>インバウンド</span></div><p class="archive-item-ttl">エリアリンクへ「AI Messenger Voicebot」を導入解約受付や...</p><dl class="archive-item-define"><div class="archive-item-define-container"><dt>課題</dt><dd> ・解約手続きや登録情報の確認・変更業務が急増し、オペレーターの工数が大幅に増加する見込み。<br />・顧客満足度の低下リスク</dd></div></dl><div class="archive-item-company">エリアリンク株式会社</div></div></div> </a></div><div> <a href="https://www.ai-messenger.jp/voicebot/case/3458/" class="top-case-slide-item archive-item"><div class="archive-item-inner"><div class="archive-item-img ofi"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/uploads/sites/2/2024/12/スクリーンショット-2024-12-15-午後4.35.23-352x185.png" alt="オムロンソーシアルソリューションズへ「AI Messenger Voicebot」を導入、キーコード発行業務の業務効率化へ貢献"></div><div class="archive-item-content"><div class="archive-item-date"> <span>業務効率化</span> <span>工数削減</span> <span>インバウンド</span></div><p class="archive-item-ttl">オムロンソーシアルソリューションズへ「AI Messenger Voiceb...</p><dl class="archive-item-define"><div class="archive-item-define-container"><dt>課題</dt><dd> ・ユーザーの多様な問い合わせ方法のニーズに対応できていない <br />・オペレーター応対工数の圧迫</dd></div></dl><div class="archive-item-company">オムロンソーシアルソリューションズ株式会社</div></div></div> </a></div><div> <a href="https://www.ai-messenger.jp/voicebot/case/3073/" class="top-case-slide-item archive-item"><div class="archive-item-inner"><div class="archive-item-img ofi"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/uploads/sites/2/2023/07/スクリーンショット-2023-07-20-11.10.27-324x219.png" alt="＜株式会社工事センター＞「AI Messenger Voicebot」、売上機会損失の防止による営業活動促進とオペレーターの応対工数削減に貢献"></div><div class="archive-item-content"><div class="archive-item-date"> <span>顧客満足度向上</span> <span>工数削減</span> <span>インバウンド</span></div><p class="archive-item-ttl">＜株式会社工事センター＞「AI Messenger Voicebot」、売上...</p><dl class="archive-item-define"><div class="archive-item-define-container"><dt>課題</dt><dd> ・受注工事日程の調整や工事内容の確認をするアウトバウンド業務や、お客様からの施工工事に関する問い合わせなどのインバウンド業務において、オペレーター業務の工数が逼迫<br /> ・電話殺到時にお客様をお待たせしてしまうといったユーザビリティの低下 <br />・営業時間外の問い合わせに対応ができないため、売上機会の損失</dd></div></dl><div class="archive-item-company">株式会社工事センター</div></div></div> </a></div></div><div class="top-case-slide-btm"><p class="top-case-slide-num"> <span id="case-index">1</span>/<span>3</span></p><div><a href="https://www.ai-messenger.jp/voicebot/case/" class="btn btn-next">事例紹介一覧</a></div></div></div></div></section><section class="top-download"><div class="top-download-inner"><h2 class="common-ttl common-ttl-light top-download-ttl">資料ダウンロード</h2><div class="top-download-content"><p class="common-subttl top-download-subttl">ボイスボットに関する資料をご用意しております。</p><div class="top-download-slide-wrap"><div class="top-download-slide fn-download-slide"><div class="top-download-slide-item archive-item"> <a href="https://www.ai-messenger.jp/voicebot/download/3566/" class="archive-item-inner"><div class="archive-item-img ofi"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/uploads/sites/2/2025/04/※編集中【最新版】生成AIを活用したAI-Messenger-Voicebot-352x198.png" alt="【Voicebot最新情報】コールセンター向けAIエージェント解説資料"></div><div class="archive-item-content"><p class="archive-item-ttl">【Voicebot最新情報】コールセンター向けAIエージェント解説資料</p></div> </a></div><div class="top-download-slide-item archive-item"> <a href="https://www.ai-messenger.jp/voicebot/download/2273/" class="archive-item-inner"><div class="archive-item-img ofi"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/uploads/sites/2/2023/01/【ボイスボット】ベンダー比較表フォーマット-352x198.png" alt="【社内の議論でご利用可能！】ベンダー比較表フォーマット"></div><div class="archive-item-content"><p class="archive-item-ttl">【社内の議論でご利用可能！】ベンダー比較表フォーマット</p></div> </a></div><div class="top-download-slide-item archive-item"> <a href="https://www.ai-messenger.jp/voicebot/download/2142/" class="archive-item-inner"><div class="archive-item-img ofi"> <img src="https://www.ai-messenger.jp/voicebot/wp-content/uploads/sites/2/2022/12/比較表表紙-317x225.png" alt="【最新！】ボイスボット10社比較"></div><div class="archive-item-content"><p class="archive-item-ttl">【最新！】ボイスボット10社比較</p></div> </a></div></div></div><div class="top-download-btn"> <a href="https://www.ai-messenger.jp/voicebot/download/" class="btn btn-next btn-next-light">ダウンロード資料一覧</a></div></div></div></section><section class="top-faq"><div class="top-inner"><h2 class="common-ttl">よくあるご質問</h2><ul class="faq-list"><li class="fn-acd"> <button type="button" class="fn-acd-ttl faq-ttl">現在利用中の電話やコールセンターシステムと連携しないと使えませんか？</button><div class="fn-acd-ctt faq-ctt"><p>システムの連携は不要です。AI Messenger Voicebotで電話番号を発行いたしますので、直通でお繋ぎいただく、もしくは現在ご利用中の電話番号から転送をしていただくことで利用可能です。</p></div></li><li class="fn-acd"> <button type="button" class="fn-acd-ttl faq-ttl">自社の業務での利用イメージが湧かないのですが。</button><div class="fn-acd-ctt faq-ctt"><p>現在の電話応対内容をお伺いの上、無償でデモのご用意が可能です。<br> （ただし、電話番号の発行や細かいイントネーションの調整は承っておりません。）</p></div></li><li class="fn-acd"> <button type="button" class="fn-acd-ttl faq-ttl"> 合成音声は選べますか？</button><div class="fn-acd-ctt faq-ctt"><p>男性の音声2種類、女性の音声2種類からお選びいただけます。<br> ご要望に合わせて別の合成音声との連携や、新たな音声の収録も可能です。（要相談）</p></div></li><li class="fn-acd"> <button type="button" class="fn-acd-ttl faq-ttl"> 同時接続は何件まで可能ですか？</button><div class="fn-acd-ctt faq-ctt"><p>クラウドサービスを利用しているため上限はございませんが、利用当初から相当数の同時接続が予想される場合は事前にご相談ください。</p></div></li><li class="fn-acd"> <button type="button" class="fn-acd-ttl faq-ttl"> ユーザーの年齢層が高めでも有効に利用できますか？</button><div class="fn-acd-ctt 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