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Salesforce's Privacy Information - Salesforce.com

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1,100"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-snow hidden-bg-color-xs hidden-bg-color-sm hidden-bg-color-md hidden-bg-color-lg bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-6-ten"><div class="headingComponent parbase section"> <h1 id="trust-is-our-1-value" class=" h1 text-night text-left salesforce-sans-light margin-80-top-lg margin-60-top-sm margin-40-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Trust is our #1 value. </span> </h1> </div> <div class="bodyCopyComponent parbase section"><div class="margin-20-bottom-lg text-size-default line-height-default "> Our customers trust us to help them build meaningful relationships with their own customers. Salesforce’s top priority is the security and privacy of the data that we are entrusted to protect. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-qe="TRACK_CUSTOMLINK_overview-trailhead-eu-trail" data-content-replacement-close-color="sfdc-swap-button-day" href="https://trailhead.salesforce.com/en/content/learn/modules/european-union-privacy-law-basics?&utm_source=sfdc&utm_medium=web-jumbotron-product-pages&utm_campaign=trailhead&d=cta-header-1" target="_blank"> <span> Take the EU Trail </span> </a> </div> </div> <div class="cta_1 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-qe="TRACK_CUSTOMLINK_overview-trailhead-us-trail" data-content-replacement-close-color="sfdc-swap-button-day" href="https://trailhead.salesforce.com/en/content/learn/modules/us-privacy-law-basics?&utm_source=sfdc&utm_medium=web-jumbotron-product-pages&utm_campaign=trailhead&d=cta-header-2" target="_blank"> <span> Take the US trail </span> </a> </div> </div> </div></div> <div class="buttonCTAComponent parbase section"> <div class="margin-80-bottom-lg margin-60-bottom-sm margin-100-left-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-qe="TRACK_CUSTOMLINK_overview-trailhead-eu-trail" data-content-replacement-close-color="sfdc-swap-button-day" href="https://trailhead.salesforce.com/content/learn/modules/california-consumer-privacy-act-basics" target="_blank"> <span> Take the CCPA Trail </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-4-ten"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-rain bg-opacity">&nbsp; </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <p id="learn-about-data-transfer-mechanisms-including-the-new-sccs-in-salesforces-faq-about-transfers-of-personal-data" class=" h3 text-night text-left salesforce-sans-light margin-30-top-lg margin-40-top-xs " style="; "> <span class=" header-text "> Learn about data transfer mechanisms, including the new SCCs, in Salesforce's FAQ about transfers of personal data </span> </p> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/EU-Data-Transfer-Mechanisms-FAQ.pdf" target="_blank"> <span> learn more </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="turn-data-privacy-into-an-opportunity-to-enhance-customer-experiences" class=" h1 text-black-ice text-left salesforce-sans-light col-xs-12 col-sm-12 col-md-12 col-lg-10 margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Turn data privacy into an opportunity to enhance customer experiences. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> As the #1 CRM platform, Salesforce provides companies like yours with the tools to build trust while enhancing customer experiences. Gain increased transparency and control of your customers’ data, all while harnessing the power of that data to connect with customers in new ways. </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="headingSmallBoldComponent headingComponent parbase section"> <h3 id="privacy-for-every-customer" class=" h3 text-stratus text-left salesforce-sans-bold margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Privacy for every customer </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default no-indentation"> No matter where your customers are located, we care about helping you protect their personal data. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/regions/?d=cta-body-promo-5"> <span> Learn more about privacy laws and related topics in your region <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="headingSmallBoldComponent headingComponent parbase section"> <h3 id="comprehensive-privacy-and-security-standards" class=" h3 text-stratus text-left salesforce-sans-bold margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Comprehensive privacy and security standards </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default no-indentation"> We safeguard our customers’ data with a robust, comprehensive, and transparent privacy and security program. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="https://compliance.salesforce.com/en" target="_blank"> <span> Learn more about our products’ third-party audits and certifications <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-bottom-lg column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="headingSmallBoldComponent headingComponent parbase section"> <h3 id="global-privacy-support" class=" h3 text-stratus text-left salesforce-sans-bold margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Global privacy support </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default no-indentation"> Salesforce helps our customers operate globally in compliance with applicable privacy laws. We make it easy for companies to protect and respect the privacy of their customers' data. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/resources/?d=cta-body-promo-6"> <span> Check out more privacy resources <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="headingSmallBoldComponent headingComponent parbase section"> <h3 id="privacy-on-the-worlds-1-crm" class=" h3 text-stratus text-left salesforce-sans-bold margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Privacy on the world’s #1 CRM </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default no-indentation"> Our trusted cloud makes it possible for global companies to leverage the world’s #1 CRM platform. Salesforce’s cloud services are designed to help customers comply with privacy laws around the world. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/products/?d=cta-body-promo-7"> <span> Learn more about product functionality <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs hidden-sm hidden-md hidden-lg columns-wrapper container-fluid margin-60-top-lg margin-40-top-sm margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-cumulus bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-6-ten"><div class="imageComponent parbase section"> <a href="#" class=" image-link" data-qe="TRACK_CUSTOMLINK_privacy-video-4-steps-to-global-privacy-program" data-modal-close-button-color="sfdc-modal-button-day" data-modal-width="modal-lg" data-modal-backdrop-color="sfdc-modal-backdrop-light" data-modal-bgcolor="bg-default" data-modal-src="/content/www/en_us/shared/video-modals/sizzle-videos/first-four-steps-to-gdpr-readiness.html#module-par_columncontainer_2244" data-toggle="modal" data-target="#mainModal"> <img class="lazy img-responsive " alt="" data-qe="TRACK_CUSTOMLINK_privacy-video-4-steps-to-global-privacy-program" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/general/768x432_4Steps.jpg"/> </a> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-4-ten"><div class="headingComponent parbase section"> <p id="first-four-steps-to-building-a-privacy-program" class=" h5 text-snow text-left salesforce-sans-bold hidden-md margin-30-top-lg margin-30-right-lg margin-10-right-md margin-20-right-sm margin-20-bottom-lg margin-20-left-md margin-20-left-sm " style="; "> <span class=" header-text "> First Four Steps to Building a Privacy Program </span> </p> </div> <div class="barComponent parbase section"><div class="margin-20-bottom-lg margin-10-bottom-xs margin-20-left-md margin-20-left-sm bg-snow bar-align-left hidden-md" style="height:1px;width:30%;"></div> </div> <div class="headingComponent parbase section"> <p id="pwc-shares-four-key-steps-that-will-help-you-remove-roadblocks-to-building-a-global-privacy-program" class=" h3 text-snow text-left salesforce-sans-regular col-md-11 col-lg-11 margin-0-top-lg margin-20-top-md margin-0-top-sm margin-30-right-lg margin-10-right-md margin-20-right-sm margin-10-bottom-lg margin-0-bottom-md margin-20-left-md margin-20-left-sm " style="; "> <span class=" header-text "> PwC shares four key steps that will help you remove roadblocks to building a global privacy program. </span> </p> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-20-bottom-lg margin-20-left-md text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg btn-light salesforce-sans-regular " data-qe="TRACK_CUSTOMLINK_privacy-video-4-steps-to-global-privacy-program" data-content-replacement-close-color="sfdc-swap-button-day" data-target="#mainModal" data-toggle="modal" data-modal-close-button-color="sfdc-modal-button-day" data-modal-width="modal-lg" data-modal-backdrop-color="sfdc-modal-backdrop-light" data-modal-src="/content/www/en_us/shared/video-modals/sizzle-videos/first-four-steps-to-gdpr-readiness/jcr:content/module-par/columncontainer_2244/column1_par/videocomponent_f232.html" href="#" target="_blank"> <span> Watch the video </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h2 id="we-have-five-privacy-principles-that-highlight-our-commitment-to-trust" class=" h1 text-black-ice text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm " style="; "> <span class=" header-text "> We have five privacy principles that highlight our commitment to trust. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-4 col-lg-4"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-30-top-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="cardComponent parbase section"> <div class="thumbnail bg-default role-card " data-equalize="role-card"> <div class="thumbnail-content "> <a class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/transparency_v2.jpg" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/transparency_v2.jpg"/> </div> </div> <div class="headingSmallBoldComponent headingComponent parbase section"> <h2 id="transparency" class=" h3 text-stratus text-center salesforce-sans-bold margin-30-top-lg margin-10-bottom-lg role-card-h" style="; " data-equalize="role-card-h"> <span class=" header-text "> Transparency </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default role-card-body " data-equalize="role-card-body"> <div style="text-align: center;">We are clear about our practices so that you can understand how your data is collected and used.</div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4 col-lg-4"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-30-top-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="cardComponent parbase section"> <div class="thumbnail bg-default role-card " data-equalize="role-card"> <div class="thumbnail-content "> <a class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/control_v2.jpg" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/control_v2.jpg"/> </div> </div> <div class="headingSmallBoldComponent headingComponent parbase section"> <h2 id="control" class=" h3 text-stratus text-center salesforce-sans-bold margin-30-top-lg margin-10-bottom-lg role-card-h" style="; " data-equalize="role-card-h"> <span class=" header-text "> Control </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default role-card-body " data-equalize="role-card-body"> <div style="text-align: center;">We design our products to ensure you remain in control of your data, at all times.</div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-4 col-lg-4"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-30-top-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="cardComponent parbase section"> <div class="thumbnail bg-default role-card " data-equalize="role-card"> <div class="thumbnail-content "> <a class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/security_v2.jpg" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/security_v2.jpg"/> </div> </div> <div class="headingSmallBoldComponent headingComponent parbase section"> <h2 id="security" class=" h3 text-stratus text-center salesforce-sans-bold margin-30-top-lg margin-10-bottom-lg role-card-h" style="; " data-equalize="role-card-h"> <span class=" header-text "> Security </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default role-card-body " data-equalize="role-card-body"> <div style="text-align: center;">We protect your data at all times, using strong security measures that are regularly verified by internal safeguards and external auditors.</div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-center col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-30-top-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="cardComponent parbase section"> <div class="thumbnail bg-default role-card " data-equalize="role-card"> <div class="thumbnail-content "> <a class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/compliance_v2.jpg" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/compliance_v2.jpg"/> </div> </div> <div class="headingSmallBoldComponent headingComponent parbase section"> <h2 id="compliance" class=" h3 text-stratus text-center salesforce-sans-bold margin-30-top-lg margin-10-bottom-lg role-card-h" style="; " data-equalize="role-card-h"> <span class=" header-text "> Compliance </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default role-card-body " data-equalize="role-card-body"> <div style="text-align: center;">We operate a high standard designed so you can operate around the world, including in regions with strict privacy rules for data handling.</div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-center col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-30-top-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-center col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="cardComponent parbase section"> <div class="thumbnail bg-default role-card " data-equalize="role-card"> <div class="thumbnail-content "> <a class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs"></a> <div class="caption"> <div class="imageComponent parbase section"> <div class=" image-link"> <img class=" img-responsive center-img-horizontally " alt="" src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/partnership_v2.jpg" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/updated-images/partnership_v2.jpg"/> </div> </div> <div class="headingSmallBoldComponent headingComponent parbase section"> <h2 id="partnership" class=" h3 text-stratus text-center salesforce-sans-bold margin-30-top-lg margin-10-bottom-lg role-card-h" style="; " data-equalize="role-card-h"> <span class=" header-text "> Partnership </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default role-card-body " data-equalize="role-card-body"> <div style="text-align: center;">Safeguarding data is a team effort. We listen to your feedback, and we provide information and customizable security and privacy tools to you.</div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="read-our-latest-updates" class=" avantgarde-lgr text-stratus text-left avant-garde-demi margin-60-top-lg margin-60-top-md margin-60-top-sm margin-40-top-xs " style="; "> <span class=" header-text "> Read our latest updates. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-40-top-lg margin-20-top-xs column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <a href="https://www.salesforce.com/news/stories/salesforce-renews-call-for-us-privacy-law/#:~:text=To%20protect%20people%2C%20promote%20trust,that%20interoperates%20with%20global%20standards" class=" image-link" target="_blank"> <img class="lazy img-responsive margin-20-bottom-lg center-img-horizontally " alt="go to the article about salesforce renewing the call for US privacy law" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/privacy-2-1200x675-1.png"/> </a> </div> <div class="labelSmallComponent headingComponent parbase section"> <h3 id="news" class=" h5 text-altostratus text-left salesforce-sans-bold margin-20-top-lg " style="; "> <span class=" header-text "> News </span> </h3> </div> <div class="headingComponent parbase section"> <h4 id="salesforce-renews-call-for-us-privacy-law-to-protect-people-and-provide-businesses-with-certainty" class=" avantgarde-m text-stratus text-left avant-garde-demi margin-10-top-lg " style="; "> <a class=" text-stratus " target="_blank" href="https://www.salesforce.com/news/stories/salesforce-renews-call-for-us-privacy-law/#:~:text=To%20protect%20people%2C%20promote%20trust,that%20interoperates%20with%20global%20standards"> <span class=" header-text "> Salesforce Renews Call for US Privacy Law to Protect People and Provide Businesses with Certainty </span> </a> </h4> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <a href="https://www.salesforce.com/news/stories/salesforce-adopts-european-unions-new-cloud-code-of-conduct/#:~:text=The%20EU%20Code%20of%20Conduct,rights%20of%20millions%20of%20Europeans" class=" image-link" target="_blank"> <img class="lazy img-responsive margin-20-top-xs center-img-horizontally " alt="go to the article about adopting a new cloud code of conduct" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/privacy/cloud-code-conduct-adoption.jpg"/> </a> </div> <div class="labelSmallComponent headingComponent parbase section"> <h3 id="news" class=" h5 text-altostratus text-left salesforce-sans-bold margin-20-top-lg " style="; "> <span class=" header-text "> News </span> </h3> </div> <div class="headingComponent parbase section"> <h4 id="salesforce-adopts-european-unions-new-cloud-code-of-conduct" class=" avantgarde-m text-stratus text-left avant-garde-demi margin-10-top-lg " style="; "> <a class=" text-stratus " target="_blank" href="https://www.salesforce.com/news/stories/salesforce-adopts-european-unions-new-cloud-code-of-conduct/#:~:text=The%20EU%20Code%20of%20Conduct,rights%20of%20millions%20of%20Europeans"> <span class=" header-text "> Salesforce Adopts European Union’s New Cloud Code of Conduct </span> </a> </h4> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <a href="https://www.salesforce.com/eu/blog/2021/09/salesforce-dpa-update-contractual-clauses" class=" image-link" target="_blank"> <img class="lazy img-responsive margin-20-top-xs margin-10-bottom-lg center-img-horizontally " alt="Salesforce updates DPA to include the new standard contractual clauses" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/blogs/eu/2021/salesforce-dpa-update-contractual-clauses.png"/> </a> </div> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="blog" class=" h5 text-altostratus text-left salesforce-sans-bold margin-20-top-lg " style="; "> <span class=" header-text "> Blog </span> </h2> </div> <div class="headingComponent parbase section"> <h3 id="salesforce-updates-dpa-to-include-the-new-standard-contractual-clauses" class=" avantgarde-m text-stratus text-left avant-garde-demi margin-10-top-lg " style="; "> <a class=" text-stratus " target="_blank" href="https://www.salesforce.com/eu/blog/2021/09/salesforce-dpa-update-contractual-clauses"> <span class=" header-text "> Salesforce Updates DPA to Include the New Standard Contractual Clauses </span> </a> </h3> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">&nbsp; </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="global-privacy-readiness" class=" h1 text-black-ice text-left salesforce-sans-light margin-80-top-lg margin-40-top-sm margin-10-bottom-lg margin-40-bottom-md " style="; "> <span class=" header-text "> Global Privacy Readiness </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Build trust and transparency around your data with Salesforce. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/products/?d=cta-body-promo-20"> <span> Platform | Sales Cloud | Service Cloud | Community Cloud | Marketing Cloud | Commerce Cloud | Marketing Cloud Account Engagement <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="headingComponent parbase section"> <h2 id="privacy-resources" class=" h1 text-black-ice text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-60-bottom-lg margin-40-bottom-md " style="; "> <span class=" header-text "> Privacy Resources </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-default bg-opacity">&nbsp; </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-20-bottom-xs bg-mist card-pr-row-one " data-equalize="card-pr-row-one"> <div class="thumbnail-content thumbnail-linked" data-href="/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf" data-new-window="true"> <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/campaign/gdpr/salesforce-resource-white-paper-data-sheet.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="documentation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-bottom-lg card-eyebrow" style="; " data-equalize="card-eyebrow"> <span class=" header-text "> Documentation </span> </p> </div> <div class="headingSmallLightComponent headingComponent parbase section"> <p id="data-processing-addendum" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg card-header-pr-one" style="; " data-equalize="card-header-pr-one"> <span class=" header-text head-text "> Data Processing Addendum </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-10-bottom-lg margin-10-bottom-md margin-10-bottom-sm margin-10-bottom-xs hidden-xs hidden-sm text-size-default line-height-default card-p " data-equalize="card-p">   </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="See the latest Data Processing Addendum" data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the latest <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-20-bottom-xs bg-mist card-pr-row-one " data-equalize="card-pr-row-one"> <div class="thumbnail-content thumbnail-linked" data-href="/content/dam/web/en_us/www/documents/legal/Agreements/Salesforce-DPA-FAQs.pdf" data-new-window="true"> <a href="//www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/Salesforce-DPA-FAQs.pdf" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/campaign/gdpr/salesforce-resource-white-paper-data-sheet.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="documentation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-bottom-lg card-eyebrow" style="; " data-equalize="card-eyebrow"> <span class=" header-text "> Documentation </span> </p> </div> <div class="headingSmallLightComponent headingComponent parbase section"> <p id="data-processing-addendum-faq" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg card-header-pr-one" style="; " data-equalize="card-header-pr-one"> <span class=" header-text head-text "> Data Processing Addendum FAQ </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-10-bottom-lg margin-10-bottom-md margin-10-bottom-sm margin-10-bottom-xs hidden-xs hidden-sm text-size-default line-height-default card-p " data-equalize="card-p">   </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="See the latest Data Processing Addendum FAQ" data-content-replacement-close-color="sfdc-swap-button-day"> <span> See the latest <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="//www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/Salesforce-DPA-FAQs.pdf"></a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg bg-mist card-pr-row-one " data-equalize="card-pr-row-one"> <div class="thumbnail-content thumbnail-linked" data-href="https://trust.salesforce.com/en/trust-and-compliance-documentation" data-new-window="true"> <a href="https://trust.salesforce.com/en/trust-and-compliance-documentation" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" target="_blank"></a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/campaign/gdpr/salesforce-resource-white-paper-data-sheet.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="documentation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-bottom-lg card-eyebrow" style="; " data-equalize="card-eyebrow"> <span class=" header-text "> Documentation </span> </p> </div> <div class="headingSmallLightComponent headingComponent parbase section"> <p id="trust-and-compliance-documentation" class=" h3 text-link text-left salesforce-sans-light margin-10-bottom-lg card-header-pr-one" style="; " data-equalize="card-header-pr-one"> <span class=" header-text head-text "> Trust and Compliance Documentation </span> </p> </div> <div class="bodyCopyComponent parbase section"><div class="margin-0-top-lg margin-10-bottom-lg margin-10-bottom-md margin-10-bottom-sm margin-10-bottom-xs hidden-xs hidden-sm text-size-default line-height-default card-p " data-equalize="card-p">   </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-30-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Get the documentation <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="https://trust.salesforce.com/en/trust-and-compliance-documentation"></a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-60-bottom-lg margin-40-bottom-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/privacy/resources/"> <span> See all resources </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="closerModule columnContainer parbase section"><div class=" columns-wrapper bg-default bg-left-bottom bg-cover lazy " style="margin-top:0px;margin-bottom:0px;" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/general/bg-color-e7d9c7.jpg"> <div class="container"> <div class="row columns-wrapper "> <div class="col text-left col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-sm-12 col-md-5 col-lg-5"><div class="headingComponent parbase section"> <h2 id="salesforce-understands-better-customer-experiences-start-with-data-privacy" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Salesforce understands better customer experiences start with <br/> data privacy. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default no-indentation"> Contact us if you have questions, comments, or requests related to Salesforce’s Privacy Statement, our data privacy practices, or how Salesforce embraces privacy and data protection laws.<a href="https://www.salesforce.com/form/other/privacy-request/#"> </a> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-20-top-lg margin-60-bottom-lg margin-40-bottom-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/form/other/privacy-request/?d=cta-footer-1" target="_blank"> <span> Contact us </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-sm-12 col-md-4 col-lg-4"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs hidden-sm img-bleed-right dock-img-bottom " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/general/end-promo-contact-us-astro-office.png"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="modal fade main-modal" id="mainModal" data-keyboard="true" role="dialog" aria-modal="true"> <div class="modal-dialog"> <div class="modal-content"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true" class="icon-sfdc-icon-x h3"></span></button> <div class="modal-body"></div> </div> </div> </div> <div id="aem-c360-footer"> <hgf-footer home-href="us" legal-only="false" origin="https://wp.salesforce.com/en-us/wp-json"></hgf-footer> </div> <script src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_analytics_bottom.min.js"></script> <script src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_evergage.min.js"></script> <div class="hidden" data-load-libs="commonlyUsed"></div> <script type="module" src="https://a.sfdcstatic.com//digital/@sfdc-www/clientlibs-web-components/v1-stable/attribution.js"></script> <span class="hidden data-runmode" data-runmode-ispublish="true" data-runmode-isprod="true" data-runmode-isnonprod="false" data-runmode-isstaging="false"></span> <script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/vendors~scriptloader.bundle.914d89992c829da7cb32.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/scriptloader.bundle.914d89992c829da7cb32.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/vendors~utils~webpack-script-manifest-SfdcWwwBaseCnc-js~webpack-script-manifest-commonlyUsed-js~webp~72b17f21.bundle.914d89992c829da7cb32.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/vendors~utils~webpack-script-manifest-SfdcWwwBaseCnc-js~webpack-script-manifest-commonlyUsed-js~webp~8dbeef75.bundle.914d89992c829da7cb32.js"></script><script type="text/javascript" src="//www.salesforce.com/etc.bundles/sfdc-www/bundles/utils.bundle.914d89992c829da7cb32.js"></script> <script type="text/javascript"> window.sfdcBase = window.sfdcBase || {}; 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